{"product_id":"learning-by-example-imitation-and-innovation-at-a-global-bank-9780691142180","title":"Learning by Example  Imitation and Innovation at","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eIn business, as in other aspects of life, we learn and grow from the examples set by others. Imitation can lead to innovation. But in order to grow innovatively, how do businesses decide what firms to imitate? And how do they choose what practices to follow? This title takes a look at the benchmarking initiative of a major financial institution.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\"Learning by Example is a thoughtful contribution that will enrich the dialogue among sociologists and organization theorists and point to new research questions.\"--Rosabeth Moss Kanter, American Journal of Sociology\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003ePreface ix  Introduction 1      Section One: Setting the Scene: Benchmarking and a Bank 25  Chapter 1: Benchmarking as a Management Technique 27  Chapter 2: Global Financial and Team Challenge 55      Section Two: The Process of Benchmarking: How and Who? 79  Chapter 3: Practical Reasoning and the Case for Change 81  Chapter 4: The Construction of a Reference Group 109  Chapter 5: Interorganizational Influence 142      Section Three: The Results of Benchmarking: Proposals and Programs 171  Chapter 6: Common Moves in Organizational Reform 173  Chapter 7: Personal and Programmatic Impact 194  Chapter 8: Global Financial's Corporate Quality Initiative 215  Chapter 9: Some Lessons from the Search for Best Practice 247      Bibliography 265  Index 281","brand":"Princeton University Press","offers":[{"title":"Default Title","offer_id":49403768996183,"sku":"9780691142180","price":38.25,"currency_code":"GBP","in_stock":false}],"url":"https:\/\/bookcurl.com\/products\/learning-by-example-imitation-and-innovation-at-a-global-bank-9780691142180","provider":"Book Curl","version":"1.0","type":"link"}