{"product_id":"its-okay-to-be-the-boss-9780470405345","title":"Its Okay to Be the Boss","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eA companion to the dynamic It''s Okay to Be the Boss: The Management Workshop, this Participant Workbook is a hands-on resource that will help you learn how to overcome the common obstacles to becoming an engaged manager. You will gain a clear understanding of which management challenges can be controlled, along with tips and techniques for effectively controlling them. You will also discover the proven strategies for working around issues that cannot be avoided or controlled.  \u003cp\u003eThe It''s Okay to Be the Boss: The Management Workshop leads you through a series of eight back-to-basics techniques that clearly show how to develop the skills that will enhance your management abilities and help you\u003c\/p\u003e \u003cul\u003e \u003cli\u003e \u003cp\u003eBuild relationships of trust and confidence with employees\u003c\/p\u003e \u003c\/li\u003e \u003cli\u003e \u003cp\u003eDelegate tasks, responsibilities, and projects\u003c\/p\u003e \u003c\/li\u003e \u003cli\u003e \u003cp\u003eKeep employees focused and moving in the right direction\u003c\/p\u003e \u003c\/li\u003e \u003cli\u003e \u003cp\u003eIncrease productivity, quality, retention of high-performers, \u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eWHAT IS HARD ABOUT MANAGING? 1  \u003c\/p\u003e\n\u003cp\u003eYOUR OBJECTIVES 3\u003c\/p\u003e \u003cp\u003eWORKSHOP OBJECTIVES 4\u003c\/p\u003e \u003cp\u003eTHE BASICS OF MANAGING PEOPLE 5\u003c\/p\u003e \u003cp\u003eThe Consequences of Under-Management 6\u003c\/p\u003e \u003cp\u003eFight the Under-Management Epidemic: Be a Great Boss! 7\u003c\/p\u003e \u003cp\u003eReal-World Obstacles 8\u003c\/p\u003e \u003cp\u003eThe Top Seven Management Myths 9\u003c\/p\u003e \u003cp\u003e\u003cb\u003eBACK-TO-BASICS TECHNIQUE 1\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eGET IN THE HABIT OF MANAGING EVERY DAY 11\u003c\/p\u003e \u003cp\u003eOne-on-One Conversations with the People You Manage 12\u003c\/p\u003e \u003cp\u003eGetting Started 13\u003c\/p\u003e \u003cp\u003eHow to Make Time Available 14\u003c\/p\u003e \u003cp\u003eWorksheet: Making Time for Managing Every Day 15\u003c\/p\u003e \u003cp\u003e\u003cb\u003eBACK-TO-BASICS TECHNIQUE 2\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eLEARN TO TALK LIKE A PERFORMANCE COACH 17\u003c\/p\u003e \u003cp\u003eHow a Coach Talks 18\u003c\/p\u003e \u003cp\u003eDiscussion Questions for Coaching Conversations 19\u003c\/p\u003e \u003cp\u003eCoaching Script 21\u003c\/p\u003e \u003cp\u003eQuestions to Ask During a Coaching Conversation 22\u003c\/p\u003e \u003cp\u003eFor Useful Coaching Conversations 23\u003c\/p\u003e \u003cp\u003eWorksheet: Coaching Script 24\u003c\/p\u003e \u003cp\u003e\u003cb\u003eBACK-TO-BASICS TECHNIQUE 3\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eTAKE IT ONE PERSON AT A TIME 25\u003c\/p\u003e \u003cp\u003eSix Questions for Tuning In to Each Person You Manage 26\u003c\/p\u003e \u003cp\u003eTuning-In Tool 28\u003c\/p\u003e \u003cp\u003eWorksheet: Manager’s Landscape 29\u003c\/p\u003e \u003cp\u003e\u003cb\u003eBACK-TO-BASICS TECHNIQUE 4\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eMAKE ACCOUNTABILITY A PROCESS, NOT A SLOGAN 31\u003c\/p\u003e \u003cp\u003eTop Seven Complications to Accountability 32\u003c\/p\u003e \u003cp\u003eKey Actions for Holding People Accountable 33\u003c\/p\u003e \u003cp\u003eWorksheet: Strategies for Holding People Accountable 34\u003c\/p\u003e \u003cp\u003e\u003cb\u003eBACK-TO-BASICS TECHNIQUE 5\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eMAKE EXPECTATIONS CLEAR EVERY STEP OF THE WAY 35\u003c\/p\u003e \u003cp\u003eMake Expectations Clear Every Step of the Way 36\u003c\/p\u003e \u003cp\u003eTurn Best Practices into Checklists  37\u003c\/p\u003e \u003cp\u003eTo Delegate Successfully 38\u003c\/p\u003e \u003cp\u003eCircles of Empowerment 39\u003c\/p\u003e \u003cp\u003e\u003cb\u003eBACK-TO-BASICS TECHNIQUE 6\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eTRACK PERFORMANCE IN WRITING 41\u003c\/p\u003e \u003cp\u003eTo Evaluate Performance 42\u003c\/p\u003e \u003cp\u003eReasons for Writing Things Down 43\u003c\/p\u003e \u003cp\u003eSystems for Tracking Performance in Writing 44\u003c\/p\u003e \u003cp\u003eDescribe, Describe, Describe 45\u003c\/p\u003e \u003cp\u003eWorksheet: Tracking Performance in Writing 46\u003c\/p\u003e \u003cp\u003e\u003cb\u003eBACK-TO-BASICS TECHNIQUE 7\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eSOLVE SMALL PROBLEMS EARLY BEFORE THEY TURN INTO BIG ONES 47\u003c\/p\u003e \u003cp\u003eDiagnosing Performance Problems 48\u003c\/p\u003e \u003cp\u003eWorksheet: Diagnosing a Persistent Performance Problem 49\u003c\/p\u003e \u003cp\u003e\u003cb\u003eBACK-TO-BASICS TECHNIQUE 8\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eDO MORE FOR SOME PEOPLE, LESS FOR OTHERS 51\u003c\/p\u003e \u003cp\u003eThree Trends in Rewards 52\u003c\/p\u003e \u003cp\u003eUsing Rewards as Incentives and Quid Pro Quos 53\u003c\/p\u003e \u003cp\u003eWorksheet: \"What Can You Do to Earn That?\" 54\u003c\/p\u003e \u003cp\u003eMANAGER'S CHECKLIST 59\u003c\/p\u003e \u003cp\u003eACTIONS FOR BECOMING A BETTER BOSS 60\u003c\/p\u003e \u003cp\u003eWORKSHEET: ACTION PLANNING 61\u003c\/p\u003e \u003cp\u003eAPPENDIX 63\u003c\/p\u003e \u003cp\u003eCoaching Script 65\u003c\/p\u003e \u003cp\u003eTuning-In Tool 66\u003c\/p\u003e \u003cp\u003eManager's Landscape 67\u003c\/p\u003e \u003cp\u003e\"What Can You Do to Earn That?\" 68\u003c\/p\u003e \u003cp\u003eABOUT THE AUTHOR 71\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"John Wiley \u0026 Sons Inc","offers":[{"title":"Default Title","offer_id":49402326319447,"sku":"9780470405345","price":45.12,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780470405345.jpg?v=1730480074","url":"https:\/\/bookcurl.com\/products\/its-okay-to-be-the-boss-9780470405345","provider":"Book Curl","version":"1.0","type":"link"}