{"product_id":"human-resource-management-in-the-hospitality-industry-9781138338883","title":"Human Resource Management in the Hospitality","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\u003cem\u003eHuman Resource Management in the Hospitality Industry: A Guide to Best Practice\u003c\/em\u003e takes a process' approach and provides the reader with an essential understanding of the purpose, policies and processes concerned with managing an enterprise's workforce within the current business and social environment.\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eSince the ninth edition of this book there have been many significant developments in this field and this new edition has been completely revised and updated in the following ways:\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cul\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cli\u003eExtensively updated content to reflect recent issues and trends relevant to the hospitality industry including: changing labour market profiles and the gig' economy, the digital transformation of HRM practices, employer branding developments, talent management strategies, employee well-being considerations, and contemporary concerns over diversity, gender and harassment at work.\u003c\/li\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cli\u003eFive new chapters on: organizational culture, modern labour markets, e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\"This edition brings the reader to the forefront of contemporary issues affecting the hospitality sector, including the changing business environment and technological trends. It offers valuable insights into the hospitality industry and its workforce, focusing on the context, policies and practices that shape current human resource management, combining theoretical perspectives, industry case studies and best practice advice.\"\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eProf. Adele Ladkin\u003cem\u003e, \u003c\/em\u003e\u003c\/strong\u003e\u003cem\u003eBournemouth Univeristy, UK\u003c\/em\u003e \u003c\/p\u003e\n\u003cp\u003e\"The wide range of current HR topics in the field of hospitality, combined with up-to-date practitioner and consultancy experiences, make this fully revised edition of this seminal text an essential read for any student or professional in the area of hospitality human resource management.\"\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eProf. Florian Hummel\u003c\/strong\u003e, \u003cem\u003eIUBH University of Applied Sciences, Germany\u003c\/em\u003e\u003c\/p\u003e\n\u003cp\u003e\"Well-informed HR management is one of the driving factors in the hospitality industry and this edition highlights the enormous changes the sector is facing; for example, the developments arising from rapid digitalization, attitudes towards social responsibility and staff development and retention. The case study approach is perfect for university students studying in an applied sciences and international environment.\"\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003ePeter Birdsall\u003c\/strong\u003e, \u003cem\u003eWittenborg University of Applied Sciences, Netherlands\u003c\/em\u003e\u003c\/p\u003e\n\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\u003cstrong\u003ePart 1 The hospitality industry HRM context \u003c\/strong\u003e1. Background to the industry’s workforce 2. The human resource management (HRM) concept 3. Organizational culture \u003cb\u003ePart 2 Effectively resourcing the hospitality organization \u003c\/b\u003e4. Modern labour markets 5. Job design 6. Recruitment 7. Employer branding 8. Selection 9. Appointment and induction \u003cb\u003ePart 3 Developing the human resource \u003c\/b\u003e10. Performance management and appraisal 11. Training 12. Management development: talent management 13. Emotions and well-being at work (by Dr. Conor Sheehan) \u003cb\u003ePart 4 Rewards and Remuneration \u003c\/b\u003e14. Reward systems 15. Job evaluation 16. Incentives 17. Employee benefits \u003cb\u003ePart 5 The Employment Relationship \u003c\/b\u003e18. Labour turnover and workforce stability 19. Employee relations 20. Employment law 21. Digital human resource management (by Dr. Ioannis Pantelidis) 22. Productivity \u003cb\u003ePart 6 HRM and hospitality: contemporary issues \u003c\/b\u003e23. Organizing human resources 24. Managing hospitality people 25. Managing in the international context 26. HRM and multi-site hospitality operations 27. Customer care and service quality 28. Business ethics 29. Career paths in hospitality (by Dr. Maria Gebbels) \u003cb\u003eAppendices \u003c\/b\u003eA. Lux Hotels case study B. GastroPubs, Restaurants \u0026amp; Bars plc case study C. Red Carnation Hotels Collection case study D. Pan Pacific Hotels and Resorts case study E. Staff Training: A Responsibility for All F. Resources and Organizations: Links\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Taylor \u0026 Francis Ltd","offers":[{"title":"Default Title","offer_id":51019482988887,"sku":"9781138338883","price":52.24,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781138338883.jpg?v=1750780402","url":"https:\/\/bookcurl.com\/products\/human-resource-management-in-the-hospitality-industry-9781138338883","provider":"Book Curl","version":"1.0","type":"link"}