{"product_id":"human-resource-management-in-public-service-9781071848906","title":"Human Resource Management in Public Service","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cstrong\u003eHuman Resource Management in Public Service: Paradoxes, Processes, and Problems \u003c\/strong\u003eoffers provocative and thorough coverage of the complex issues faced by employees and managers in the public sector, including managing under tight budgets with increasing costs, hiring freezes, contracting out, and the politicization of the civil service. Continuing the award-winning tradition of previous editions, authors Evan M. Berman, James S. Bowman, Jonathan P. West, and Montgomery R. Van Wart encourage active learning through various skill-building exercises and a mixture of individual, group, and in-class tasks. \u003cbr\u003e  \u003cbr\u003e  The \u003cstrong\u003eSeventh Edition \u003c\/strong\u003eincludes new examples on how COVID-19 has disrupted the workplace, equity and racial discord, organizational diversity, employee engagement and motivation, leadership development training, work-life balance, gender-based inequities, behavioral biases in appraisal, and unionization trends.\u003cbr\u003e  \u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003ePreface Acknowledgments Introduction PART I • CONTEXT AND CHALLENGES CHAPTER 1 • The Public Service Heritage: People, Process, and Purpose    A Day in the Life of Maria Hernandez    Some Challenges in Getting and Managing the Right People    Some Basic Definitions    The Structure and Role of Human Resource Departments    Historical and Institutional Context    Reforming Government in the Clinton, Bush, Obama, and Trump Years    Human Resource Management Principles    Ethics and Moral Management CHAPTER 2 • Legal Rights and Responsibilities: Laws Governing the Workplace    The Foundations of Employment Law    The Employment Relationship    Balancing Employer, Employee, and Societal Interests    Privacy Issues    Pre-employment Investigations: Truth, Personality, Health, Credit, and Criminal Records    Discrimination PART II • PROCESSES AND SKILLS: FROM START TO FINISH CHAPTER 3 • Recruitment: From Passive Posting to Social Media Networking    Factors in Recruitment: Employer and Applicant Perspectives    Recruitment Steps    Planning and Approval    Position Announcements    Recruitment Strategies    Enhancing Recruitment Prospects: The Seeker’s Perspective    Advancing From Job Seeking to Career Development CHAPTER 4 • Selection: From Civil Service Commissions to Decentralized Decision Making    The Bases and Origin of Selection    Criteria in Selecting Selection Tests    Selection: Four Screening Phases    Initial Reviewing and Testing    Interviewing and Reference Checks: Narrowing the Pool    General Considerations for Those Conducting Interviews    Choosing and Negotiation    Post-offer and Hiring Issues    Appendix: The Professional Commitment Statement for Job Seekers CHAPTER 5 • Position Management: Judicious Plan or Jigsaw Puzzle?    Three Types of Personnel Strategies    The Origins of Position Classification and Management    Job Design and Job Analysis    Job and Position Descriptions    From Jobs to Job Systems    Curbing, Cutting, and Eliminating Workforce CHAPTER 6 • Employee Motivation: Possible, Probable, or Impossible?    Pull, Push, or Drive?    Human Resource Management and the Climate for Motivation    Tools of Motivation CHAPTER 7 • Compensation: Vital, Visible, and Vicious    Equity and Expectancy Theory    Pay Determination    Philosophy: Lead, Match, or Lag    The Perennial Pay Debate    Labor Market Forces: External Competition    Job Content: Internal Consistency    Individual Considerations: Fairness and Contributions    Implications    Appendix: Compensation for Graduate Degrees in Public Affairs and Administration CHAPTER 8 • Employee-Friendly Policies: Fashionable, Flexible, and Fickle    Workforce and Workplace Trends    Work–Family Programs    Health, Safety, and Wellness Programs    Flexible Work Arrangements    Traditional Benefits: Not-So-Employee-Friendly Trends    Implementation, Assessment, and Evaluation    Avoiding and Coping With Hostility at Work    Best Places to Work    Appendix A: Questions for Employees and Employers Regarding Telecommuting Arrangements    Appendix B: Some Questions to Answer When Considering Implementation of Employee-Friendly Policies    Appendix C: Family-Friendly Policies CHAPTER 9 • Training and Development: Exploring New Frontiers    General Principles of Learning    Training Strategies    Organizational Training and Development    The Strategic Turn    Application: Ethics Training    Appendix: Needs Assessment and Evaluation for Training CHAPTER 10 • Appraisal: A Process in Search of a Technique    Evolution    Appraisal Systems    Raters    Rating Errors: The Underbelly of Appraisals    Improving the Process    Disciplinary Systems    Appendix: Corrective Actions CHAPTER 11 • Unions and the Government: Protectors, Partners, and Punishers    Background: The Context and Evolution of Employee Relations    Differing Views of Unions    Paradoxes and Contradictions    Trends and Variations    Appendix A: Tips for Managers When Dealing With Unions    Appendix B: Tips for Unions When Dealing With Managers CHAPTER 12 • Collective Bargaining: Structures, Strategies, and Skills    Structure, Representation, and Collective Bargaining    Bargaining-Related Reforms    Hostility vs. Harmony    Appendix A: Bargaining Checklist and Observation Sheet    Appendix B: Mock Disciplinary Appeal Board Hearing CONCLUSION • The Future as Opportunity, Not Destiny    New Technologies, Human Competencies, Failures, and Reforms    Taking Responsibility for Paradoxes    Public Service as a Calling    The Years Ahead    Envoi: Dream While Awake Glossary Index About the Authors","brand":"SAGE Publications Inc","offers":[{"title":"Default Title","offer_id":48738211037527,"sku":"9781071848906","price":121.6,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781071848906.jpg?v=1723811822","url":"https:\/\/bookcurl.com\/products\/human-resource-management-in-public-service-9781071848906","provider":"Book Curl","version":"1.0","type":"link"}