{"product_id":"human-factors-handbook-for-process-plant-operations-9781119640493","title":"Human Factors Handbook for Process Plant","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cb\u003eHuman Factors Handbook for Process Plant Operations\u003c\/b\u003e  \u003cp\u003e\u003cb\u003eProvides clear and simple instructions for integrating Human Factors principles and practices in the design of processes and work tasks\u003c\/b\u003e \u003c\/p\u003e\u003cp\u003eHuman Factors, the science of interaction between humans and other elements of a system, draws from disciplines such as psychology, ergonomics, anthropometrics, and physiology to understand how and why people behave and perform as they doand how best to support them in performing tasks. The goals of the Human Factors approach are to improve human reliability, minimize the risk from human error, and optimize the working environment, human wellbeing, and overall system performance. \u003c\/p\u003e\u003cp\u003e\u003ci\u003eHuman Factors Handbook for Process Plant Operations \u003c\/i\u003eguides supervisors, managers, and engineers on incorporating Human Factors principles and practices into plant maintenance and operations. With thorough and accessible coverage of all Human Factors topics of relevance to process industries, thi\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp\u003eGlossary xxiii\u003c\/p\u003e \u003cp\u003eAcronyms xxv\u003c\/p\u003e \u003cp\u003eAcknowledgements xxvii\u003c\/p\u003e \u003cp\u003eForeword xxix\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart 1: Concepts, principles, and foundational knowledge 1\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003e1 Introduction 3\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e1.1 What is “Human Factors”? 3\u003c\/p\u003e \u003cp\u003e1.2 Purpose of this handbook 4\u003c\/p\u003e \u003cp\u003e1.3 Why Human Factors? 7\u003c\/p\u003e \u003cp\u003e1.4 The structure of this handbook 9\u003c\/p\u003e \u003cp\u003e\u003cb\u003e2 Human performance and error 11\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e2.1 Learning objectives of this Chapter 11\u003c\/p\u003e \u003cp\u003e2.2 An example of successful human performance 11\u003c\/p\u003e \u003cp\u003e2.3 An example of unsuccessful human performance 13\u003c\/p\u003e \u003cp\u003e2.4 Key learning points from this Chapter 17\u003c\/p\u003e \u003cp\u003e\u003cb\u003e3 Options for supporting human performance 19\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e3.1 Learning objective of this Chapter 19\u003c\/p\u003e \u003cp\u003e3.2 Types of human performance 19\u003c\/p\u003e \u003cp\u003e3.3 Types of human performance, errors and mistakes 21\u003c\/p\u003e \u003cp\u003e3.4 Selecting options for supporting human performance 30\u003c\/p\u003e \u003cp\u003e3.5 Key learning points from this Chapter 34\u003c\/p\u003e \u003cp\u003e\u003cb\u003e4 Supporting human capabilities 35\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e4.1 Learning objectives of this Chapter 35\u003c\/p\u003e \u003cp\u003e4.2 Attention 35\u003c\/p\u003e \u003cp\u003e4.3 Vigilance 36\u003c\/p\u003e \u003cp\u003e4.4 Memory 37\u003c\/p\u003e \u003cp\u003e4.5 Cognitive capacity 38\u003c\/p\u003e \u003cp\u003e4.6 Cognitive heuristics\/biases 39\u003c\/p\u003e \u003cp\u003e4.7 Key learning points from this Chapter 41\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart 2: Procedures and job aids 43\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003e5 Human performance and job aids 45\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e5.1 Learning objectives of this Chapter 45\u003c\/p\u003e \u003cp\u003e5.2 An example of a major accident 45\u003c\/p\u003e \u003cp\u003e5.3 The role of job aids in supporting human performance 46\u003c\/p\u003e \u003cp\u003e5.4 Approach to developing effective job aids 48\u003c\/p\u003e \u003cp\u003e5.5 Key learning points from this Chapter 52\u003c\/p\u003e \u003cp\u003e\u003cb\u003e6 Selecting a type of job aid 53\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e6.1 Learning objectives of this Chapter 53\u003c\/p\u003e \u003cp\u003e6.2 Stage 1: Determining the need for a job aid 53\u003c\/p\u003e \u003cp\u003e6.3 Stage 2: Selecting the type of job aid 62\u003c\/p\u003e \u003cp\u003e6.4 Electronic job aids 67\u003c\/p\u003e \u003cp\u003e6.5 Key learning points from this Chapter 68\u003c\/p\u003e \u003cp\u003e\u003cb\u003e7 Developing content of a job aid 69\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e7.1 Learning objectives of this Chapter 69\u003c\/p\u003e \u003cp\u003e7.2 Outputs from task analysis 69\u003c\/p\u003e \u003cp\u003e7.3 Outputs from Hazard Identification and Risk Analysis 72\u003c\/p\u003e \u003cp\u003e7.4 User involvement 72\u003c\/p\u003e \u003cp\u003e7.5 Validation of job aids 74\u003c\/p\u003e \u003cp\u003e7.6 Keeping job aids up to date 75\u003c\/p\u003e \u003cp\u003e7.7 Key learning points from this Chapter 76\u003c\/p\u003e \u003cp\u003e\u003cb\u003e8 Format and design of job aids 77\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e8.1 Learning objectives of this Chapter 77\u003c\/p\u003e \u003cp\u003e8.2 Structure and layout 77\u003c\/p\u003e \u003cp\u003e8.3 Navigation 82\u003c\/p\u003e \u003cp\u003e8.4 Instructional Language 84\u003c\/p\u003e \u003cp\u003e8.5 Pictorial information 87\u003c\/p\u003e \u003cp\u003e8.6 Icons 88\u003c\/p\u003e \u003cp\u003e8.7 Key learning points from this Chapter 90\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart 3: Equipment 91\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003e9 Human Factors in equipment design 93\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e9.1 Learning objectives of this Chapter 93\u003c\/p\u003e \u003cp\u003e9.2 Definitions 93\u003c\/p\u003e \u003cp\u003e9.3 Major accident example 94\u003c\/p\u003e \u003cp\u003e9.4 Error traps 96\u003c\/p\u003e \u003cp\u003e9.5 How might poor equipment Human Factors cause error? 98\u003c\/p\u003e \u003cp\u003e9.6 Example of poor equipment Human Factors 101\u003c\/p\u003e \u003cp\u003e9.7 Supporting human performance by good equipment design 103\u003c\/p\u003e \u003cp\u003e9.8 Mitigating poor design 111\u003c\/p\u003e \u003cp\u003e9.9 Key learning points from this Chapter 113\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart 4: Operational competence 115\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003e10 Human performance and operational competency 117\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e10.1 Learning objectives of this Chapter 117\u003c\/p\u003e \u003cp\u003e10.2 What is competency? 117\u003c\/p\u003e \u003cp\u003e10.3 Competency Management 118\u003c\/p\u003e \u003cp\u003e10.4 An example of effective Process Safety Competency Management 121\u003c\/p\u003e \u003cp\u003e10.5 An example of gaps in operational competency 122\u003c\/p\u003e \u003cp\u003e10.6 Competency influencing factors 124\u003c\/p\u003e \u003cp\u003e10.7 Key learning points from this Chapter 125\u003c\/p\u003e \u003cp\u003e\u003cb\u003e11 Determining operational competency requirements 127\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e11.1 Learning objectives of this Chapter 127\u003c\/p\u003e \u003cp\u003e11.2 Identify and define safety critical competency: overview 127\u003c\/p\u003e \u003cp\u003e11.3 Step 1: Identify safety critical tasks 128\u003c\/p\u003e \u003cp\u003e11.4 Step 2: Identify required competency 130\u003c\/p\u003e \u003cp\u003e11.5 Step 3: Define performance standards 132\u003c\/p\u003e \u003cp\u003e11.6 Key learning points from this Chapter 136\u003c\/p\u003e \u003cp\u003e\u003cb\u003e12 Identifying learning requirements 137\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e12.1 Learning objectives of this Chapter 137\u003c\/p\u003e \u003cp\u003e12.2 Competency gap analysis 137\u003c\/p\u003e \u003cp\u003e12.3 Training Needs Analysis 138\u003c\/p\u003e \u003cp\u003e12.4 Key learning points from this Chapter 142\u003c\/p\u003e \u003cp\u003e\u003cb\u003e13 Operational competency development 143\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e13.1 Learning objectives of this Chapter 143\u003c\/p\u003e \u003cp\u003e13.2 Good practice in learning 143\u003c\/p\u003e \u003cp\u003e13.3 Key learning points from this Chapter 149\u003c\/p\u003e \u003cp\u003e\u003cb\u003e14 Operational competency assessment 151\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e14.1 Learning objectives of this Chapter 151\u003c\/p\u003e \u003cp\u003e14.2 Reasons for competency assessment 151\u003c\/p\u003e \u003cp\u003e14.3 How to conduct assessment of competency 151\u003c\/p\u003e \u003cp\u003e14.4 Reassessment 157\u003c\/p\u003e \u003cp\u003e14.5 Managing competency gaps 158\u003c\/p\u003e \u003cp\u003e14.6 Competency and learning records 160\u003c\/p\u003e \u003cp\u003e14.7 Key learning points from this Chapter 160\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart 5: Task support 161\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003e15 Fatigue and staffing levels 163\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e15.1 Learning objectives of this Chapter 163\u003c\/p\u003e \u003cp\u003e15.2 A fatigue-related accident 163\u003c\/p\u003e \u003cp\u003e15.3 Managing fatigue risk 168\u003c\/p\u003e \u003cp\u003e15.4 Key learning points from this Chapter 178\u003c\/p\u003e \u003cp\u003e\u003cb\u003e16 Task planning and error assessment 179\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e16.1 Learning objectives of this Chapter 179\u003c\/p\u003e \u003cp\u003e16.2 Incident example 179\u003c\/p\u003e \u003cp\u003e16.3 Human Factors and task planning 180\u003c\/p\u003e \u003cp\u003e16.4 Error assessment within task planning 182\u003c\/p\u003e \u003cp\u003e16.5 Key learning points from this Chapter 187\u003c\/p\u003e \u003cp\u003e\u003cb\u003e17 Error management in task planning, preparation and control 189\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e17.1 Learning objectives of this Chapter 189\u003c\/p\u003e \u003cp\u003e17.2 Overview 189\u003c\/p\u003e \u003cp\u003e17.3 Preventing optimism bias in task planning: scheduling 190\u003c\/p\u003e \u003cp\u003e17.4 Assigning safety critical tasks 194\u003c\/p\u003e \u003cp\u003e17.5 Distractions and interruptions 195\u003c\/p\u003e \u003cp\u003e17.6 Long and low demand tasks 199\u003c\/p\u003e \u003cp\u003e17.7 The Human Factors of control of work packages 202\u003c\/p\u003e \u003cp\u003e17.8 Team briefings 204\u003c\/p\u003e \u003cp\u003e17.9 Human Factors of system isolation 205\u003c\/p\u003e \u003cp\u003e17.10 Human Factors of managing interlocks and automatic trips 210\u003c\/p\u003e \u003cp\u003e17.11 Key learning points from this Chapter 214\u003c\/p\u003e \u003cp\u003e\u003cb\u003e18 Capturing, challenging and correcting operational error 215\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e18.1 Learning objectives of this Chapter 215\u003c\/p\u003e \u003cp\u003e18.2 Failing to spot, challenge, and recover from errors 215\u003c\/p\u003e \u003cp\u003e18.3 Why do we fail to capture, challenge, and correct errors? 217\u003c\/p\u003e \u003cp\u003e18.4 Coaching people to recognize risk of making errors 218\u003c\/p\u003e \u003cp\u003e18.5 Error Management Training 220\u003c\/p\u003e \u003cp\u003e18.6 Enabling challenge of task performance 224\u003c\/p\u003e \u003cp\u003e18.7 Key learning points from this Chapter 231\u003c\/p\u003e \u003cp\u003e\u003cb\u003e19 Communicating information and instructions 233\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e19.1 Learning objectives of this Chapter 233\u003c\/p\u003e \u003cp\u003e19.2 Incident example 233\u003c\/p\u003e \u003cp\u003e19.3 Causes of poor communication 234\u003c\/p\u003e \u003cp\u003e19.4 Human Factors of communications 235\u003c\/p\u003e \u003cp\u003e19.5 Avoiding communication overload 237\u003c\/p\u003e \u003cp\u003e19.6 Human Factors in shift handover 241\u003c\/p\u003e \u003cp\u003e19.7 Key learning points from this Chapter 245\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart 6: Non-technical skills 247\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003e20 Situation awareness and agile thinking 249\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e20.1 Learning objectives of this Chapter 249\u003c\/p\u003e \u003cp\u003e20.2 What are situation awareness and agile thinking? 249\u003c\/p\u003e \u003cp\u003e20.3 Accidents from poor situation awareness and rigid thinking 252\u003c\/p\u003e \u003cp\u003e20.4 Causes of poor situation awareness and rigid thinking 253\u003c\/p\u003e \u003cp\u003e20.5 Key learning points from this Chapter 256\u003c\/p\u003e \u003cp\u003e\u003cb\u003e21 Fostering situation awareness and agile thinking 257\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e21.1 Learning objectives of this Chapter 257\u003c\/p\u003e \u003cp\u003e21.2 Training in situation awareness skills 257\u003c\/p\u003e \u003cp\u003e21.3 Practical situation awareness tools and tactics 262\u003c\/p\u003e \u003cp\u003e21.4 Recognizing loss of situation awareness 268\u003c\/p\u003e \u003cp\u003e21.5 Fostering agile decision-making 270\u003c\/p\u003e \u003cp\u003e21.6 Key learning points from this Chapter 275\u003c\/p\u003e \u003cp\u003e\u003cb\u003e22 Human Factors in emergencies 277\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e22.1 Learning objectives of this Chapter 277\u003c\/p\u003e \u003cp\u003e22.2 An example accident 277\u003c\/p\u003e \u003cp\u003e22.3 Supporting human performance in emergencies 281\u003c\/p\u003e \u003cp\u003e22.4 Non-technical skills for emergency response 284\u003c\/p\u003e \u003cp\u003e22.5 Key learning points from this Chapter 297\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart 7: Working with contractors and managing change 299\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003e23 Working with contractors 301\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e23.1 Learning objectives of this Chapter 301\u003c\/p\u003e \u003cp\u003e23.2 An accident involving contractors 301\u003c\/p\u003e \u003cp\u003e23.3 Human Factors tactics for supporting contractors 304\u003c\/p\u003e \u003cp\u003e23.4 Key learning points from this Chapter 307\u003c\/p\u003e \u003cp\u003e\u003cb\u003e24 Human Factors of operational level change 309\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e24.1 Learning objectives of this Chapter 309\u003c\/p\u003e \u003cp\u003e24.2 What do we mean by operational level change? 309\u003c\/p\u003e \u003cp\u003e24.3 Operational level change and major accidents 310\u003c\/p\u003e \u003cp\u003e24.4 Recognizing operational level changes that impact human performance 311\u003c\/p\u003e \u003cp\u003e24.5 Managing Human Factors of changes 314\u003c\/p\u003e \u003cp\u003e24.6 Key learning points from this Chapter 317\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart 8: Recognizing and learning from performance 319\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003e25 Indicators of human performance 321\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e25.1 Learning objectives of this Chapter 321\u003c\/p\u003e \u003cp\u003e25.2 What are performance indicators? 321\u003c\/p\u003e \u003cp\u003e25.3 Identifying human performance indicators 323\u003c\/p\u003e \u003cp\u003e25.4 Examples of human performance indicators 324\u003c\/p\u003e \u003cp\u003e25.5 Sharing and acting on human performance indicators 332\u003c\/p\u003e \u003cp\u003e25.6 Key learning points from this Chapter 333\u003c\/p\u003e \u003cp\u003e\u003cb\u003e26 Learning from error and human performance 335\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e26.1 Learning objectives of this Chapter 335\u003c\/p\u003e \u003cp\u003e26.2 The importance of understanding error 336\u003c\/p\u003e \u003cp\u003e26.3 Examples of poor learning 338\u003c\/p\u003e \u003cp\u003e26.4 Learning in high performing teams 340\u003c\/p\u003e \u003cp\u003e26.5 Human Factors of investigating process 341\u003c\/p\u003e \u003cp\u003e26.6 Selecting preventive Human Factors actions 356\u003c\/p\u003e \u003cp\u003e26.7 Learning 359\u003c\/p\u003e \u003cp\u003e26.8 Key learning points from this Chapter 362\u003c\/p\u003e \u003cp\u003e\u003cb\u003eAppendices\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eA Human error concepts 373\u003c\/p\u003e \u003cp\u003eB Major accident case studies 383\u003c\/p\u003e \u003cp\u003eC Human Factors Competency Matrix 397\u003c\/p\u003e \u003cp\u003eD Competency performance standards 415\u003c\/p\u003e \u003cp\u003eE Learning methods and performance 420\u003c\/p\u003e \u003cp\u003eF Situation awareness and behavioral markers 425\u003c\/p\u003e \u003cp\u003eG Human Factors change checklist 431\u003c\/p\u003e \u003cp\u003eIndex 437\u003c\/p\u003e","brand":"John Wiley \u0026 Sons Inc","offers":[{"title":"Default Title","offer_id":49407106646359,"sku":"9781119640493","price":131.35,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781119640493.jpg?v=1730498199","url":"https:\/\/bookcurl.com\/products\/human-factors-handbook-for-process-plant-operations-9781119640493","provider":"Book Curl","version":"1.0","type":"link"}