{"product_id":"how-to-resolve-conflict-effectively-9780787973513","title":"How to Resolve Conflict Effectively","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eToo often, in situations of conflict, people seek victory rather than agreement. Resolving conflict successfully means taking a different approach where both parties benefit?creating a win-win situation. \u003cb\u003eHow to Resolve Conflict Effectively, Leader?s Guide\u003c\/b\u003e from the popular \u003cb\u003e60-Minute Active Training Series\u003c\/b\u003e offers facilitators a ready-made, effective one-hour program that teaches participants the skills they need to successfully resolve conflict and create win-win situations. Specifically, participants will learn how to:  \u003cul\u003e \u003cli\u003eGet tension right out on the table\u003c\/li\u003e \u003cli\u003eFigure out what?s bothering the other person\u003c\/li\u003e \u003cli\u003eCommunicate the real, underlying concerns\u003c\/li\u003e \u003c\/ul\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eIntroduction.  \u003cp\u003eProgram Overview.\u003c\/p\u003e \u003cp\u003eProgram Outline.\u003c\/p\u003e \u003cp\u003eProgram Directions.\u003c\/p\u003e \u003cp\u003eFacilitation Tips.\u003c\/p\u003e \u003cp\u003eReferences.\u003c\/p\u003e \u003cp\u003eAbout the Authors.\u003c\/p\u003e \u003cp\u003ePfeiffer Publications Guide.\u003c\/p\u003e","brand":"John Wiley \u0026 Sons Inc","offers":[{"title":"Default Title","offer_id":49527486972247,"sku":"9780787973513","price":22.02,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780787973513.jpg?v=1731868036","url":"https:\/\/bookcurl.com\/products\/how-to-resolve-conflict-effectively-9780787973513","provider":"Book Curl","version":"1.0","type":"link"}