{"product_id":"how-to-resolve-conflict-9781442267978","title":"How to Resolve Conflict","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eA guide to the practice of mediation as a means of resolving conflict, this short how-to manual includes all the resources needed to teach and train mediators in the skills of conflict resolution. It explains the conceptual framework of conflict and peacemaking, the stages and steps of the mediation process, and the resources necessary to conduct mediation sessions, including practice through role-playing.The book is divided into three parts: Theory, Process, and Practice. Part I provides a conceptual framework for understanding conflict and mediation. It discusses the sources of conflict, the dynamics of power imbalances, how mediation counteracts them, and familiar styles for managing conflicts. Part II describes the stages of the mediation process. It begins with orientation and preparation for the mediation session before outlining each of the five stages of the mediation process along with a range of communication skills crucial to the success of each stage. Part III focuses on se\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003ePart One: Theory 1. Theories of Conflict Resolution\t 2. Mediation: Values and Principles 3. Sources and Styles of Conflict\t  Part Two: Process 4. Preparing for Mediation 5. Mediation Process I 6. Mediation Process II  Part Three: Practice 7. Family and Domestic Mediation 8. Business and Organizational Mediation   9. Criminal Justice Mediation\t 10. International Mediation and Education\t 11. Role-Play: Guidelines and Cases\t  Appendix 1. Diversity in Mediation Appendix 2. Small Claims Mediation   References","brand":"Rowman \u0026 Littlefield","offers":[{"title":"Default Title","offer_id":51039986745687,"sku":"9781442267978","price":27.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781442267978.jpg?v=1750945438","url":"https:\/\/bookcurl.com\/products\/how-to-resolve-conflict-9781442267978","provider":"Book Curl","version":"1.0","type":"link"}