{"product_id":"how-to-manage-people-9781398605480","title":"How to Manage People","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cb\u003eMichael Armstrong \u003c\/b\u003eis a bestselling author and people management expert, based in London, UK. With over a million copies sold, his books have been translated into twenty four languages. He is managing partner of E-Reward as well as an independent management consultant. Prior to this, he was a chief examiner of the Chartered Institute of Personnel and Development (CIPD). He is also the author of the bestselling \u003ci\u003e\u003cb\u003eHow to Be an Even Better Manager\u003c\/b\u003e\u003c\/i\u003e, now in its 10th edition and also published by Kogan Page.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cul\u003e\n\u003cli\u003e\u003cul\u003e\u003cli\u003eChapter - 00: Preface;\u003c\/li\u003e\u003c\/ul\u003e\u003c\/li\u003e\n\u003cli\u003eSection - ONE: Managing people;\u003c\/li\u003e\n\u003cli\u003e\u003cul\u003e\n\u003cli\u003eChapter - 01: What managers do;\u003c\/li\u003e\n\u003cli\u003eChapter - 02: Treating people right;\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/li\u003e\n\u003cli\u003eSection - TWO: Leading, motivating and engaging people;\u003c\/li\u003e\n\u003cli\u003e\u003cul\u003e\n\u003cli\u003eChapter - 03: Leadership;\u003c\/li\u003e\n\u003cli\u003eChapter - 04: Motivating people;\u003c\/li\u003e\n\u003cli\u003eChapter - 05: Enhancing engagement;\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/li\u003e\n\u003cli\u003eSection - THREE: Organizing people;\u003c\/li\u003e\n\u003cli\u003e\u003cul\u003e\n\u003cli\u003eChapter - 06: The process of organizing;\u003c\/li\u003e\n\u003cli\u003eChapter - 07: Defining roles;\u003c\/li\u003e\n\u003cli\u003eChapter - 08: Team building;\u003c\/li\u003e\n\u003cli\u003eChapter - 09: Managing remote workers;\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/li\u003e\n\u003cli\u003eSection - FOUR: Managing performance;\u003c\/li\u003e\n\u003cli\u003e\u003cul\u003e\n\u003cli\u003eChapter - 10: Performance leadership;\u003c\/li\u003e\n\u003cli\u003eChapter - 11: Performance leadership skills;\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/li\u003e\n\u003cli\u003eSection - FIVE: Approaches to people management;\u003c\/li\u003e\n\u003cli\u003e\u003cul\u003e\n\u003cli\u003eChapter - 12: Delegating;\u003c\/li\u003e\n\u003cli\u003eChapter - 13: Selection interviewing;\u003c\/li\u003e\n\u003cli\u003eChapter - 14: Developing people;\u003c\/li\u003e\n\u003cli\u003eChapter - 15: Rewarding people;\u003c\/li\u003e\n\u003cli\u003eChapter - 16: Managing change;\u003c\/li\u003e\n\u003cli\u003eChapter - 17: Managing conflict;\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/li\u003e\n\u003cli\u003eSection - SIX: Handling people problems and issues;\u003c\/li\u003e\n\u003cli\u003e\u003cul\u003e\n\u003cli\u003eChapter - 18: Approaches to handling people problems;\u003c\/li\u003e\n\u003cli\u003eChapter - 19: Dealing with disciplinary problems;\u003c\/li\u003e\n\u003cli\u003eChapter - 20: Managing under-performers;\u003c\/li\u003e\n\u003cli\u003eChapter - 21: Dealing with negative behaviour;\u003c\/li\u003e\n\u003cli\u003eChapter - 22: Dealing with absenteeism and timekeeping issues;\u003c\/li\u003e\n\u003cli\u003eChapter - 23: Handling challenging conversations;\u003c\/li\u003e\n\u003cli\u003eChapter - 24: Giving bad news;\u003c\/li\u003e\n\u003cli\u003eChapter - 25: Managing bias;\u003c\/li\u003e\n\u003cli\u003eChapter - 26: Dealing with bullying and harassment;\u003c\/li\u003e\n\u003cli\u003eChapter - 27: Appendix - Notes on exercises;\u003c\/li\u003e\n\u003cli\u003eChapter - 28: References\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Kogan Page Ltd","offers":[{"title":"Default Title","offer_id":49407738741079,"sku":"9781398605480","price":36.0,"currency_code":"GBP","in_stock":false}],"url":"https:\/\/bookcurl.com\/products\/how-to-manage-people-9781398605480","provider":"Book Curl","version":"1.0","type":"link"}