{"product_id":"hotel-management-and-operations-9780470177143","title":"Hotel Management and Operations","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eHotel Management and Operations, Fifth Edition  provides a practical, up-to-date, and comprehensive approach to how professionals across the industry manage different departments within their operation. From the front office to finance, from marketing to housekeeping, this resource offers advanced theory played out in practical problems.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eChapter 1: Overview  Chapter 2: Organization   Chapter 3: General Managers: A View at the Top   Chapter 4: Operations: Rooms   Chapter 5: Operations: Housekeeping, Engineering and Security   Chapter 6: Food and Beverage Division   Chapter 7: Marketing and Associated Activities   Chapter 8: Financial Control and Information Management   Chapter 9: Human Resources Policy Management","brand":"John Wiley \u0026 Sons Inc","offers":[{"title":"Default Title","offer_id":49402300072279,"sku":"9780470177143","price":113.95,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780470177143.jpg?v=1730479991","url":"https:\/\/bookcurl.com\/products\/hotel-management-and-operations-9780470177143","provider":"Book Curl","version":"1.0","type":"link"}