Description

This unique self-study course is for elementary-level adults who need English for the hospitality industry, such as workers in hotels and restaurants. Ideal for front-line staff who need to communicate confidently in English to maintain good customer relations.24 compact units cover a wide range of practical scenarios, such as meeting and greeting guests, taking orders at breakfast and at the bar, handling guest complaints and dealing with guest requests.4-page unit includes an easy-to-follow photo story that deals with the topic of the unit and introduces key functional language.The pocket-sized course book also contains vocabulary lists for quick reference, practical examples of typical emails, an answer key and a pronunciation guide to further aid the self-study learner.The online audio provides valuable listening practice to accompany each unit.

Hotel and Hospitality English

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£13.49

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Usually despatched within 5 days
by Mike Seymour

1 in stock

Short Description:

This unique self-study course is for elementary-level adults who need English for the hospitality industry, such as workers in hotels... Read more

    Publisher: HarperCollins Publishers
    Publication Date: 1/5/2012
    ISBN13: 9780007431984, 978-0007431984
    ISBN10: 0007431988

    Non Fiction , ELT & Literary Studies , Education

    Description

    This unique self-study course is for elementary-level adults who need English for the hospitality industry, such as workers in hotels and restaurants. Ideal for front-line staff who need to communicate confidently in English to maintain good customer relations.24 compact units cover a wide range of practical scenarios, such as meeting and greeting guests, taking orders at breakfast and at the bar, handling guest complaints and dealing with guest requests.4-page unit includes an easy-to-follow photo story that deals with the topic of the unit and introduces key functional language.The pocket-sized course book also contains vocabulary lists for quick reference, practical examples of typical emails, an answer key and a pronunciation guide to further aid the self-study learner.The online audio provides valuable listening practice to accompany each unit.

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