{"product_id":"hospitality-management-and-organisational-behaviour-9780273758372","title":"Hospitality Management and Organisational","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\u003cb\u003eLaurie Mullins\u003c\/b\u003e is a consultant and author specialising in management and organisational behaviour, and managing people at work. Laurie was previously a principal lecturer at the University of Portsmouth Business School where he led the behavioural and human resource management group.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cb\u003ePenny Dossor \u003c\/b\u003eis a senior lecturer in hospitality management, organisational behaviour and cross cultural awareness at the University of Portsmouth Business School. \u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eChapter 1 – Nature and scope of the hospitality industry\u003c\/p\u003e \u003cp\u003eChapter 2 – Understanding the nature of the workforce\u003c\/p\u003e \u003cp\u003eChapter 3 – Diversity management\u003c\/p\u003e \u003cp\u003eChapter 4 – Organisational goals and structure\u003c\/p\u003e \u003cp\u003eChapter 5 – Defining management\u003c\/p\u003e \u003cp\u003eChapter 6 – Nature of leadership\u003c\/p\u003e \u003cp\u003eChapter 7 – Workforce motivation and involvement \u003c\/p\u003e \u003cp\u003eChapter 8 – Managing through groups and teams\u003c\/p\u003e \u003cp\u003eChapter 9 – Managing challenging situations\u003c\/p\u003e \u003cp\u003eChapter 10 – Managing the changing environment\u003c\/p\u003e","brand":"Pearson Education","offers":[{"title":"Default Title","offer_id":51359006359895,"sku":"9780273758372","price":999.99,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780273758372.jpg?v=1754123198","url":"https:\/\/bookcurl.com\/products\/hospitality-management-and-organisational-behaviour-9780273758372","provider":"Book Curl","version":"1.0","type":"link"}