{"product_id":"global-logistics-management-9781405127134","title":"Global Logistics Management","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eThis second edition of \u003ci\u003eGlobal Logistics Management\u003c\/i\u003e has been thoroughly revised and updated, and new examples have been added reflecting recent developments in the field. This new edition:\u003cbr\u003e \u003cul\u003e \u003cli style=\"list-style:\" none\u003e\n\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eHelps readers to understand and appreciate the power of managing logistics for profit and competitive advantage\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eEducates readers about the nature of individual logistics activities and how they can be woven together\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eContains a global focus throughout, with examples drawn from various parts of the world\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eHas been thoroughly revised and updated throughout to keep it current\u003cbr\u003e \u003c\/li\u003e \u003cli\u003eNow includes new examples reflecting recent developments and current preoccupations, including security and global instability.\u003c\/li\u003e \u003c\/ul\u003e \u003cbr\u003e \u003cp\u003eVisit the accompanying website at www.blackwellpublishing.com\/gourdin to download PowerPoint slides to supplement the book.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cp\u003ePreface xiii\u003c\/p\u003e \u003cp\u003eAcknowledgments xv\u003c\/p\u003e \u003cp\u003e\u003cb\u003e1 Introduction to Logistics 1\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eLogistics: The Historical Perspective 1\u003c\/p\u003e \u003cp\u003eLogistics: The Modern Perspective 2\u003c\/p\u003e \u003cp\u003eComponents of a logistics system 4\u003c\/p\u003e \u003cp\u003eThe role of logistics in the organization 7\u003c\/p\u003e \u003cp\u003eLogistics as a Source of Competitive Advantage 8\u003c\/p\u003e \u003cp\u003eWhy Is Management Interest in Logistics Growing? 10\u003c\/p\u003e \u003cp\u003eTrends in global trade 10\u003c\/p\u003e \u003cp\u003eCustomers are demanding greater value 10\u003c\/p\u003e \u003cp\u003eTransportation privatization and liberalization 11\u003c\/p\u003e \u003cp\u003eTransportation security 12\u003c\/p\u003e \u003cp\u003eEnvironmental concerns 12\u003c\/p\u003e \u003cp\u003eChanging view of inventory 13\u003c\/p\u003e \u003cp\u003eContinuing advances in information technology 14\u003c\/p\u003e \u003cp\u003eElectronic commerce 15\u003c\/p\u003e \u003cp\u003eLogistics in the Global Organization 15\u003c\/p\u003e \u003cp\u003eConceptual Model and Statement of Purpose 17\u003c\/p\u003e \u003cp\u003eChapter Summary 18\u003c\/p\u003e \u003cp\u003eStudy Questions 19\u003c\/p\u003e \u003cp\u003e\u003cb\u003e2 Logistics in the Organization 21\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eIntroduction 21\u003c\/p\u003e \u003cp\u003eThe Marketing\/Logistics Partnership 22\u003c\/p\u003e \u003cp\u003eMarketing and Logistics Channels 22\u003c\/p\u003e \u003cp\u003eAlternative channel structures 22\u003c\/p\u003e \u003cp\u003eWhy do channels develop? 23\u003c\/p\u003e \u003cp\u003eChannel flows 23\u003c\/p\u003e \u003cp\u003eDesigning effective channels 25\u003c\/p\u003e \u003cp\u003eEnvironmental Issues 25\u003c\/p\u003e \u003cp\u003eMarketing Issues 26\u003c\/p\u003e \u003cp\u003eChannel management issues 31\u003c\/p\u003e \u003cp\u003eFormal and informal channel relationships 32\u003c\/p\u003e \u003cp\u003eDomestic versus global channels 33\u003c\/p\u003e \u003cp\u003eFuture trends in channel structures 35\u003c\/p\u003e \u003cp\u003eManaging the Logistics System 36\u003c\/p\u003e \u003cp\u003eTradeoff Analysis 37\u003c\/p\u003e \u003cp\u003eEnhancing Corporate Profitability with Logistics 39\u003c\/p\u003e \u003cp\u003eChapter Summary 41\u003c\/p\u003e \u003cp\u003eStudy Questions 42\u003c\/p\u003e \u003cp\u003e\u003cb\u003e3 Customer Service 44\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eIntroduction 44\u003c\/p\u003e \u003cp\u003eWhat Is Customer Service? 45\u003c\/p\u003e \u003cp\u003eElements of Customer Service 45\u003c\/p\u003e \u003cp\u003eCustomer Service in a Global Setting 49\u003c\/p\u003e \u003cp\u003eHow Much Service Should Be Offered? 50\u003c\/p\u003e \u003cp\u003eBarriers to Quality Customer Service 52\u003c\/p\u003e \u003cp\u003eControllable factors 52\u003c\/p\u003e \u003cp\u003eUncontrollable factors 53\u003c\/p\u003e \u003cp\u003eImproving Customer Service Performance 54\u003c\/p\u003e \u003cp\u003eThe Consequences of Poor Customer Service 55\u003c\/p\u003e \u003cp\u003eImproving Customer Service in Comparison to its Costs 59\u003c\/p\u003e \u003cp\u003eCustomer Service and the Internal Customer 59\u003c\/p\u003e \u003cp\u003eChapter Summary 60\u003c\/p\u003e \u003cp\u003eStudy Questions 60\u003c\/p\u003e \u003cp\u003e\u003cb\u003e4 Inventory Management 62\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eIntroduction 62\u003c\/p\u003e \u003cp\u003eInventory and Customer Service 63\u003c\/p\u003e \u003cp\u003ePurposes of Inventory 64\u003c\/p\u003e \u003cp\u003eTypes of Inventory 64\u003c\/p\u003e \u003cp\u003eObjectives of Inventory Management 65\u003c\/p\u003e \u003cp\u003eInventory costs 65\u003c\/p\u003e \u003cp\u003eManaging inventory costs 66\u003c\/p\u003e \u003cp\u003eClassic Inventory Models 66\u003c\/p\u003e \u003cp\u003eEconomic order quantity (EOQ) model 66\u003c\/p\u003e \u003cp\u003eModifications to the basic EOQ model 67\u003c\/p\u003e \u003cp\u003eModel limitations 68\u003c\/p\u003e \u003cp\u003eFixed order point\/fixed order quantity model 68\u003c\/p\u003e \u003cp\u003eFixed order interval model 68\u003c\/p\u003e \u003cp\u003eSafety stock requirements 70\u003c\/p\u003e \u003cp\u003eInventory Management: Signs of Trouble 71\u003c\/p\u003e \u003cp\u003eImproving Inventory Management 74\u003c\/p\u003e \u003cp\u003eMaterials Requirements Planning (MRP) 77\u003c\/p\u003e \u003cp\u003eDistribution Resource Planning (DRP) 77\u003c\/p\u003e \u003cp\u003eJust-In-Time (JIT) Inventory Management 77\u003c\/p\u003e \u003cp\u003eBasic tenets of JIT 78\u003c\/p\u003e \u003cp\u003eAdvantages of JIT 79\u003c\/p\u003e \u003cp\u003eDisadvantages of JIT 79\u003c\/p\u003e \u003cp\u003eJIT II\/vendor managed inventory (VMI) 80\u003c\/p\u003e \u003cp\u003eThe reality of JIT 81\u003c\/p\u003e \u003cp\u003eIntegrated Inventory Management: DRP, MRP, and JIT 82\u003c\/p\u003e \u003cp\u003eInventory Management in a Global Market 83\u003c\/p\u003e \u003cp\u003eChapter Summary 85\u003c\/p\u003e \u003cp\u003eStudy Questions 86\u003c\/p\u003e \u003cp\u003e\u003cb\u003e5 Global Transportation Systems 87\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eIntroduction 87\u003c\/p\u003e \u003cp\u003eThe Five Modes of Transportation 88\u003c\/p\u003e \u003cp\u003eRail 89\u003c\/p\u003e \u003cp\u003eRoad transport 91\u003c\/p\u003e \u003cp\u003ePipelines 93\u003c\/p\u003e \u003cp\u003eAir 93\u003c\/p\u003e \u003cp\u003eWater carriage 94\u003c\/p\u003e \u003cp\u003eDeregulation and Privatization of Transportation 97\u003c\/p\u003e \u003cp\u003eDeregulation 97\u003c\/p\u003e \u003cp\u003ePrivatization 98\u003c\/p\u003e \u003cp\u003eFuture directions 99\u003c\/p\u003e \u003cp\u003eGovernment’s Role in Transportation 100\u003c\/p\u003e \u003cp\u003eDirect control and regulation of transport firms 100\u003c\/p\u003e \u003cp\u003eProvision of transport infrastructure 101\u003c\/p\u003e \u003cp\u003ePromulgating and enforcing environmental, safety, and security laws 101\u003c\/p\u003e \u003cp\u003eTransportation Security 102\u003c\/p\u003e \u003cp\u003eIntermodal Transportation 103\u003c\/p\u003e \u003cp\u003eRail 104\u003c\/p\u003e \u003cp\u003eOcean transport 104\u003c\/p\u003e \u003cp\u003eAir 105\u003c\/p\u003e \u003cp\u003eMotor transport 105\u003c\/p\u003e \u003cp\u003eInfrastructure issues 106\u003c\/p\u003e \u003cp\u003eConcluding comments 106\u003c\/p\u003e \u003cp\u003eChapter Summary 106\u003c\/p\u003e \u003cp\u003eStudy Questions 107\u003c\/p\u003e \u003cp\u003e\u003cb\u003e6 Transportation Management Issues 109\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eIntroduction 109\u003c\/p\u003e \u003cp\u003eDeveloping Win\/Win Shipper\/Carrier Relationships 109\u003c\/p\u003e \u003cp\u003eTransport Pricing 111\u003c\/p\u003e \u003cp\u003eMarket structure models 111\u003c\/p\u003e \u003cp\u003eRelevant market area 112\u003c\/p\u003e \u003cp\u003eShipper demand 113\u003c\/p\u003e \u003cp\u003eCarrier costs 113\u003c\/p\u003e \u003cp\u003ePricing in Practice 115\u003c\/p\u003e \u003cp\u003ePrice negotiation: the carrier’s perspective 115\u003c\/p\u003e \u003cp\u003ePrice negotiation: the shipper’s perspective 116\u003c\/p\u003e \u003cp\u003ePrivate Transportation 116\u003c\/p\u003e \u003cp\u003eOther Issues Affecting Transportation Cost and Service 117\u003c\/p\u003e \u003cp\u003eInfrastructure availability and condition 117\u003c\/p\u003e \u003cp\u003eEnvironmental and quality of life issues 121\u003c\/p\u003e \u003cp\u003eCustoms and cargo security 125\u003c\/p\u003e \u003cp\u003eCarrier safety 125\u003c\/p\u003e \u003cp\u003eConclusions 126\u003c\/p\u003e \u003cp\u003eChapter Summary 126\u003c\/p\u003e \u003cp\u003eStudy Questions 127\u003c\/p\u003e \u003cp\u003e\u003cb\u003e7 Warehousing 129\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eIntroduction 129\u003c\/p\u003e \u003cp\u003eThe Strategic Role of Warehousing in Logistics 131\u003c\/p\u003e \u003cp\u003eFunctions of Warehousing 132\u003c\/p\u003e \u003cp\u003eWarehouse Roles 134\u003c\/p\u003e \u003cp\u003eWarehouse Location Issues 135\u003c\/p\u003e \u003cp\u003eCentralized versus decentralized warehouses 135\u003c\/p\u003e \u003cp\u003eSelecting specific sites 137\u003c\/p\u003e \u003cp\u003eWarehousing Alternatives 139\u003c\/p\u003e \u003cp\u003ePrivate warehousing 139\u003c\/p\u003e \u003cp\u003eContract warehousing 139\u003c\/p\u003e \u003cp\u003ePublic warehouses 139\u003c\/p\u003e \u003cp\u003eWarehousing Strategies 140\u003c\/p\u003e \u003cp\u003eWarehousing Concerns in Overseas Markets 141\u003c\/p\u003e \u003cp\u003eChapter Summary 143\u003c\/p\u003e \u003cp\u003eStudy Questions 143\u003c\/p\u003e \u003cp\u003e\u003cb\u003e8 Materials Handling and Packaging 145\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eIntroduction 145\u003c\/p\u003e \u003cp\u003eBasic Warehouse Design 145\u003c\/p\u003e \u003cp\u003eManual Versus Automated Materials Handling Systems 146\u003c\/p\u003e \u003cp\u003eManual warehouses 146\u003c\/p\u003e \u003cp\u003eAutomated warehouses 147\u003c\/p\u003e \u003cp\u003eManual versus automated: making the choice 147\u003c\/p\u003e \u003cp\u003eTrends in Materials Handling 150\u003c\/p\u003e \u003cp\u003eReliability 150\u003c\/p\u003e \u003cp\u003eTotal integration 151\u003c\/p\u003e \u003cp\u003eFlexibility and modularity 151\u003c\/p\u003e \u003cp\u003eUpgradeability 151\u003c\/p\u003e \u003cp\u003eAutomated identification 152\u003c\/p\u003e \u003cp\u003eEase of use 155\u003c\/p\u003e \u003cp\u003eMaintainability 155\u003c\/p\u003e \u003cp\u003eConclusions 155\u003c\/p\u003e \u003cp\u003eProduct Packaging 156\u003c\/p\u003e \u003cp\u003eTypes of packaging 156\u003c\/p\u003e \u003cp\u003eOrganizational influences on packaging 156\u003c\/p\u003e \u003cp\u003eThe role of packaging 157\u003c\/p\u003e \u003cp\u003eLogistics packaging materials 157\u003c\/p\u003e \u003cp\u003eEnvironmental issues 158\u003c\/p\u003e \u003cp\u003ePackaging for global markets 159\u003c\/p\u003e \u003cp\u003eBar coding 160\u003c\/p\u003e \u003cp\u003eDevelopments in packaging 161\u003c\/p\u003e \u003cp\u003eTradeoffs with other components of the logistics system 161\u003c\/p\u003e \u003cp\u003eChapter Summary 163\u003c\/p\u003e \u003cp\u003eStudy Questions 163\u003c\/p\u003e \u003cp\u003e\u003cb\u003e9 Managing Logistics Information 166\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eIntroduction 166\u003c\/p\u003e \u003cp\u003eThe Order Processing System 167\u003c\/p\u003e \u003cp\u003eLogistics Information Systems 168\u003c\/p\u003e \u003cp\u003eEnvironmental scanning 169\u003c\/p\u003e \u003cp\u003eLIS and information management 169\u003c\/p\u003e \u003cp\u003eForecasting Methods 170\u003c\/p\u003e \u003cp\u003eQualitative forecasts 170\u003c\/p\u003e \u003cp\u003eTime-series methods 170\u003c\/p\u003e \u003cp\u003eCausal methods 171\u003c\/p\u003e \u003cp\u003eForecasting logistics needs 172\u003c\/p\u003e \u003cp\u003eSelecting the right forecasting technique 172\u003c\/p\u003e \u003cp\u003eUsing Information to Link a Global Logistics System Together 172\u003c\/p\u003e \u003cp\u003eElectronic data interchange (EDI) 172\u003c\/p\u003e \u003cp\u003eImpediments to global implementation of EDI procedures 178\u003c\/p\u003e \u003cp\u003eDevelopments in Logistics Information Systems 178\u003c\/p\u003e \u003cp\u003eThe Internet and electronic commerce 179\u003c\/p\u003e \u003cp\u003eOpen-systems computer networks 180\u003c\/p\u003e \u003cp\u003eWireless communication 180\u003c\/p\u003e \u003cp\u003eMultidimensional bar codes 180\u003c\/p\u003e \u003cp\u003eRadio frequency identification (RFID) technology 180\u003c\/p\u003e \u003cp\u003eOther advances in communications 182\u003c\/p\u003e \u003cp\u003eChapter Summary 182\u003c\/p\u003e \u003cp\u003eStudy Questions 183\u003c\/p\u003e \u003cp\u003e\u003cb\u003e10 Inbound Logistics and Purchasing 185\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eIntroduction 185\u003c\/p\u003e \u003cp\u003eThe Growing Importance of Inbound Logistics 186\u003c\/p\u003e \u003cp\u003eInbound Logistics Activities 187\u003c\/p\u003e \u003cp\u003eCustomer service 187\u003c\/p\u003e \u003cp\u003eTransportation 187\u003c\/p\u003e \u003cp\u003eInventory management 187\u003c\/p\u003e \u003cp\u003eWarehousing and storage 188\u003c\/p\u003e \u003cp\u003eMaintenance 188\u003c\/p\u003e \u003cp\u003eInformation management 188\u003c\/p\u003e \u003cp\u003eSalvage and waste disposal 189\u003c\/p\u003e \u003cp\u003eProduction 189\u003c\/p\u003e \u003cp\u003eSummary 189\u003c\/p\u003e \u003cp\u003ePurchasing 190\u003c\/p\u003e \u003cp\u003eGoals of purchasing 191\u003c\/p\u003e \u003cp\u003ePurchasing tasks 191\u003c\/p\u003e \u003cp\u003eImproving purchasing productivity 194\u003c\/p\u003e \u003cp\u003eOrganize for enhanced productivity 197\u003c\/p\u003e \u003cp\u003eManagement Techniques for Improving Materials Management 200\u003c\/p\u003e \u003cp\u003eChapter Summary 200\u003c\/p\u003e \u003cp\u003eStudy Questions 200\u003c\/p\u003e \u003cp\u003e\u003cb\u003e11 The Global Logistics Environment 203\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eIntroduction 203\u003c\/p\u003e \u003cp\u003eThe Global Supply Chain 204\u003c\/p\u003e \u003cp\u003eChanging Market Opportunities 205\u003c\/p\u003e \u003cp\u003eEmerging nations 205\u003c\/p\u003e \u003cp\u003eMultilateral trade organizations 205\u003c\/p\u003e \u003cp\u003eGlobal sourcing 208\u003c\/p\u003e \u003cp\u003eCultural Issues in Logistics 208\u003c\/p\u003e \u003cp\u003eAlternative Global Distribution Strategies 209\u003c\/p\u003e \u003cp\u003eInternational Documentation 211\u003c\/p\u003e \u003cp\u003eCustoms Regulations 212\u003c\/p\u003e \u003cp\u003eForeign Trade Zones 214\u003c\/p\u003e \u003cp\u003eLogistics Intermediaries and Facilitators 215\u003c\/p\u003e \u003cp\u003eThird-Party Logistics Providers 217\u003c\/p\u003e \u003cp\u003eControlling the Global Logistics System 219\u003c\/p\u003e \u003cp\u003eChapter Summary 220\u003c\/p\u003e \u003cp\u003eStudy Questions 221\u003c\/p\u003e \u003cp\u003e\u003cb\u003e12 Logistics Strategies 224\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eIntroduction 224\u003c\/p\u003e \u003cp\u003eCorporate Strategic Planning 225\u003c\/p\u003e \u003cp\u003eFormulating Logistics Strategy 226\u003c\/p\u003e \u003cp\u003eIntegrating the Logistics Channel 230\u003c\/p\u003e \u003cp\u003eImplementing Logistics Strategies 232\u003c\/p\u003e \u003cp\u003eCentralization of logistics activities versus decentralization 233\u003c\/p\u003e \u003cp\u003eThird-party service providers 234\u003c\/p\u003e \u003cp\u003eLogistics strategy and improved corporate performance 237\u003c\/p\u003e \u003cp\u003eFuture Issues That Will Affect Logistics 237\u003c\/p\u003e \u003cp\u003eImplications for Logistics Managers 241\u003c\/p\u003e \u003cp\u003eChapter Summary 242\u003c\/p\u003e \u003cp\u003eStudy Questions 242\u003c\/p\u003e \u003cp\u003e\u003cb\u003e13 Developing High-Quality Logistics Systems 245\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eIntroduction 245\u003c\/p\u003e \u003cp\u003eBasic Quality Concepts: The Internal Perspective 246\u003c\/p\u003e \u003cp\u003eLeadership 247\u003c\/p\u003e \u003cp\u003eCooperation 247\u003c\/p\u003e \u003cp\u003eLearning 248\u003c\/p\u003e \u003cp\u003eProcess management 248\u003c\/p\u003e \u003cp\u003eEmployee outcomes 248\u003c\/p\u003e \u003cp\u003eOrganizational performances 248\u003c\/p\u003e \u003cp\u003eBasic Quality Concepts: The External View 249\u003c\/p\u003e \u003cp\u003eThe Service Quality Model 250\u003c\/p\u003e \u003cp\u003eTotal Quality Management (TQM) in Logistics 253\u003c\/p\u003e \u003cp\u003eDeveloping a Formal Quality Process 254\u003c\/p\u003e \u003cp\u003eQuality Process Success Factors for Logistics Management 256\u003c\/p\u003e \u003cp\u003eISO 9001:2000 The International Quality Standard 259\u003c\/p\u003e \u003cp\u003eThe Cost of Quality 260\u003c\/p\u003e \u003cp\u003eChapter Summary 260\u003c\/p\u003e \u003cp\u003eStudy Questions 261\u003c\/p\u003e \u003cp\u003e\u003cb\u003e14 Improving Logistics Performance 263\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eIntroduction 263\u003c\/p\u003e \u003cp\u003eImproving Organizational Performance 264\u003c\/p\u003e \u003cp\u003eContinuous and breakthrough improvements 265\u003c\/p\u003e \u003cp\u003eBasic Tools for Improving Logistics Performance 266\u003c\/p\u003e \u003cp\u003eProcess analysis tools 266\u003c\/p\u003e \u003cp\u003eStatistical analysis tools 268\u003c\/p\u003e \u003cp\u003eBenchmarking 268\u003c\/p\u003e \u003cp\u003eActivity-based costing 270\u003c\/p\u003e \u003cp\u003eEffecting Meaningful Change 274\u003c\/p\u003e \u003cp\u003eLogistics service quality 274\u003c\/p\u003e \u003cp\u003eProductivity 275\u003c\/p\u003e \u003cp\u003eProcess effectiveness 276\u003c\/p\u003e \u003cp\u003eImpediments to Improved Logistics Performance 276\u003c\/p\u003e \u003cp\u003eFailure to adopt the customer’s viewpoint 276\u003c\/p\u003e \u003cp\u003eLack of requisite cost data 277\u003c\/p\u003e \u003cp\u003eLack of broad-based management skills 278\u003c\/p\u003e \u003cp\u003eFailure to think of logistics as a system 278\u003c\/p\u003e \u003cp\u003eNeed for cultural change within the organization 279\u003c\/p\u003e \u003cp\u003eCreating a World-Class Logistics System 279\u003c\/p\u003e \u003cp\u003eChapter Summary 281\u003c\/p\u003e \u003cp\u003eStudy Questions 282\u003c\/p\u003e \u003cp\u003e\u003cb\u003e15 Organizing for Logistics Effectiveness 284\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eIntroduction 284\u003c\/p\u003e \u003cp\u003eOverview of Logistics Organizations 285\u003c\/p\u003e \u003cp\u003eBuilding an Effective Logistics Organization 288\u003c\/p\u003e \u003cp\u003eCentralization 288\u003c\/p\u003e \u003cp\u003eScope of responsibility\/span of control 289\u003c\/p\u003e \u003cp\u003eFormalization 289\u003c\/p\u003e \u003cp\u003eIntegration 289\u003c\/p\u003e \u003cp\u003eThe Role of Logistics in the Firm 289\u003c\/p\u003e \u003cp\u003eInter-organizational effectiveness 290\u003c\/p\u003e \u003cp\u003eVariables Influencing Organizational Structure 291\u003c\/p\u003e \u003cp\u003eOrganization size 292\u003c\/p\u003e \u003cp\u003eCorporate structure 292\u003c\/p\u003e \u003cp\u003eCorporate strategy 292\u003c\/p\u003e \u003cp\u003eThe importance of logistics 293\u003c\/p\u003e \u003cp\u003eCorporate information technology 293\u003c\/p\u003e \u003cp\u003eEnvironmental uncertainty 293\u003c\/p\u003e \u003cp\u003eEnvironmental heterogeneity 294\u003c\/p\u003e \u003cp\u003eSummary 297\u003c\/p\u003e \u003cp\u003eReconciling Intra- and Inter-Organizational Issues 298\u003c\/p\u003e \u003cp\u003eMoving Towards the “Best” Organizational Structure 299\u003c\/p\u003e \u003cp\u003eChapter Summary 299\u003c\/p\u003e \u003cp\u003eStudy Questions 300\u003c\/p\u003e \u003cp\u003eIndex 303\u003c\/p\u003e","brand":"John Wiley and Sons Ltd","offers":[{"title":"Default Title","offer_id":48866711929175,"sku":"9781405127134","price":28.04,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781405127134.jpg?v=1722279863","url":"https:\/\/bookcurl.com\/products\/global-logistics-management-9781405127134","provider":"Book Curl","version":"1.0","type":"link"}