{"product_id":"fedex-delivers-9780471715795","title":"FedEx Delivers","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eAn inside look at leadership practices that enabled the world''s leading shipping company to outthink and outperform its competition  \u003cp\u003eUsing firsthand accounts from top leaders at FedEx, FedEx Delivers explains how the company became an international powerhouse and one of the most trusted global brands by using leadership practices that tapped into the creativity and commitment of its employees.\u003c\/p\u003e \u003cp\u003eBoth a compelling business story and a prescription for business success, FedEx Delivers presents a model to show how these practices created and sustained an innovation culture. Readers will learn how to apply this model to their organizations for developing a culture of innovation that evolves with the times and offers fresh solutions to new challenges.\u003c\/p\u003e \u003cp\u003eInnovative thinking and disciplined execution are what made FedEx a market leader, and they can help any business in any industry do the same. Each chapter covers a different aspect of innovation with real-life stories that hig\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e“…well written and surprisingly readable…essential reading on business courses.” (\u003ci\u003eEN Magazine\u003c\/i\u003e, September 2005)  \u003c\/p\u003e\u003cp\u003e\"The book provides a blueprint for building and sustaining an innovation culture that engages every employee.\" (\u003ci\u003eSupply Management\u003c\/i\u003e, 8\u003csup\u003eth\u003c\/sup\u003e September 2005)\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cp\u003ePreface ix\u003c\/p\u003e \u003cp\u003eAcknowledgments xiii\u003c\/p\u003e \u003cp\u003eAbout the Author xv\u003c\/p\u003e \u003cp\u003eIntroduction xix\u003c\/p\u003e \u003cp\u003eChapter 1 Innovating and Outperforming the Competition 1\u003c\/p\u003e \u003cp\u003eChapter 2 FedEx’s Innovation Journey 19\u003c\/p\u003e \u003cp\u003eChapter 3 Why Organizations Do Not Innovate 41\u003c\/p\u003e \u003cp\u003eChapter 4 The Five Dimensions of an Innovation and Performance Culture 61\u003c\/p\u003e \u003cp\u003eChapter 5 Engage Employees in the Enterprise 83\u003c\/p\u003e \u003cp\u003eChapter 6 Expect and Help Employees to Continually Grow 101\u003c\/p\u003e \u003cp\u003eChapter 7 Create a Secure Environment for Expression and Acceptance of Creative Ideas 127\u003c\/p\u003e \u003cp\u003eChapter 8 Encourage Collaborative Development of Creative Ideas 155\u003c\/p\u003e \u003cp\u003eChapter 9 Tap Employees’ Commitment 173\u003c\/p\u003e \u003cp\u003eConclusion: Continuing to Lead the Way 193\u003c\/p\u003e \u003cp\u003eBibliography 199\u003c\/p\u003e \u003cp\u003eIndex 203\u003c\/p\u003e","brand":"John Wiley \u0026 Sons Inc","offers":[{"title":"Default Title","offer_id":49402659438935,"sku":"9780471715795","price":22.39,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780471715795.jpg?v=1730481146","url":"https:\/\/bookcurl.com\/products\/fedex-delivers-9780471715795","provider":"Book Curl","version":"1.0","type":"link"}