{"product_id":"fearless-facilitation-9781118375815","title":"Fearless Facilitation","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eAs the workforce ages and younger trainers and managers emerge, facilitation skills take on a new importance and, with the increased use of social networks, new facilitation skills are needed. Written by two facilitation gurus, this book shows how to make any learning environment come alive. It outlines proven guidelines any trainer can use to unify groups, inspire creativity, and get audiences, teams, and colleagues to speak up, talk back, participate, and engage in meetings.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cp\u003ePreface xi\u003c\/p\u003e \u003cp\u003eAcknowledgments xiii\u003c\/p\u003e \u003cp\u003eAbout the Authors xv\u003c\/p\u003e \u003cp\u003eIntroduction xvii\u003c\/p\u003e \u003cp\u003e\u003cb\u003eOne Heard on the Street: The Audience Does Know! 1\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Audience Doesn’t Lie 1\u003c\/p\u003e \u003cp\u003eIt’s About Time! 6\u003c\/p\u003e \u003cp\u003eIt All Begins with Courage 7\u003c\/p\u003e \u003cp\u003eThree Keys to Facilitate Fearlessly 8\u003c\/p\u003e \u003cp\u003eAnd on a Final and Very Important Note 16\u003c\/p\u003e \u003cp\u003eCoach’s Comments 16\u003c\/p\u003e \u003cp\u003e\u003cb\u003eTwo Organic Facilitation 19\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eOrganic Facilitation Is Less Known 20\u003c\/p\u003e \u003cp\u003eOrganic Facilitation Is Healthier in the Long Run 21\u003c\/p\u003e \u003cp\u003eOrganic Facilitation Takes Time to Perfect (or, Actually, Make Appear Imperfect) 22\u003c\/p\u003e \u003cp\u003eIntimacy Is Key 23\u003c\/p\u003e \u003cp\u003eCoach’s Comments 29\u003c\/p\u003e \u003cp\u003e\u003cb\u003eThree The Fourth Wall 33\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Wall It’s OK to Break 33\u003c\/p\u003e \u003cp\u003eFood, Fun, and Safety 34\u003c\/p\u003e \u003cp\u003eFive Tools for Your Fearless Tool Bag 37\u003c\/p\u003e \u003cp\u003eThree Rules for Breaking the Wall 38\u003c\/p\u003e \u003cp\u003eDance Naked! The Wisdom Is in the Room 39\u003c\/p\u003e \u003cp\u003eHow to Work (and Not Work) the Room 39\u003c\/p\u003e \u003cp\u003eHow Fred Friedman Broke the Fourth Wall 41\u003c\/p\u003e \u003cp\u003eCoach’s Comments 42\u003c\/p\u003e \u003cp\u003e\u003cb\u003eFour Have Fun with One or with One Hundred 45\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eTake It Professionally, Not Personally 47\u003c\/p\u003e \u003cp\u003eAs You Begin, Notice Who Is “with” You Through Their Reactions, Eye Contact, or What Seems to Be Working, Even in a Small Way 48\u003c\/p\u003e \u003cp\u003eBe Ready to Adapt 51\u003c\/p\u003e \u003cp\u003eKnow That You Can’t Win Them All 53\u003c\/p\u003e \u003cp\u003eYes, Facilitation Works with Very Large Audiences! 54\u003c\/p\u003e \u003cp\u003eAdapting to an Unexpectedly Small Audience 56\u003c\/p\u003e \u003cp\u003eCoach’s Comments 57\u003c\/p\u003e \u003cp\u003e\u003cb\u003eFive Dialogue Not Monologue (Worse, Duologue) 61\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eConversation Is Not Easy for Most 61\u003c\/p\u003e \u003cp\u003eCan You Converse Without a Cocktail? 62\u003c\/p\u003e \u003cp\u003eConversation: Begin at the Beginning 64\u003c\/p\u003e \u003cp\u003eThe Break Is Never Really a Break 65\u003c\/p\u003e \u003cp\u003eDialogue During Your Meeting 66\u003c\/p\u003e \u003cp\u003eDialogue Post-Meeting 66\u003c\/p\u003e \u003cp\u003eCoach’s Comments 67\u003c\/p\u003e \u003cp\u003e\u003cb\u003eSix The Set-Up: Making It Happen 71\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Learning Environment 72\u003c\/p\u003e \u003cp\u003eYou Can Always Facilitate, No Matter the Circumstances 75\u003c\/p\u003e \u003cp\u003eLessons from One Executive’s Transformation 77\u003c\/p\u003e \u003cp\u003eCoach’s Comments 80\u003c\/p\u003e \u003cp\u003e\u003cb\u003eSeven Listen Live, Then Disappear! 85\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eWhat Oprah and Larry Know 86\u003c\/p\u003e \u003cp\u003eWhat the Best Do Not Do 88\u003c\/p\u003e \u003cp\u003eWhat the Journalist Uncovers 89\u003c\/p\u003e \u003cp\u003eWhat the Orchestra Conductor Knows 90\u003c\/p\u003e \u003cp\u003eWhat the Sales Professional Knows 93\u003c\/p\u003e \u003cp\u003eReally Good Facilitators Use These Questions 94\u003c\/p\u003e \u003cp\u003eReally Good Facilitators Avoid These Questions 97\u003c\/p\u003e \u003cp\u003eWhat Listening Live Is Not 101\u003c\/p\u003e \u003cp\u003eTiming Is Everything 102\u003c\/p\u003e \u003cp\u003eYour Natural Resources 105\u003c\/p\u003e \u003cp\u003eCoach’s Comments 105\u003c\/p\u003e \u003cp\u003e\u003cb\u003eEight Go with It! 107\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eTake What They Give You 108\u003c\/p\u003e \u003cp\u003eTrust! 108\u003c\/p\u003e \u003cp\u003eWhen You Know More and They Came to Hear It 108\u003c\/p\u003e \u003cp\u003eWhen You Need to (and Should) Keep Emotion at Bay 110\u003c\/p\u003e \u003cp\u003eWhen You Can’t Think and Hit at the Same Time 111\u003c\/p\u003e \u003cp\u003eHome Run! 112\u003c\/p\u003e \u003cp\u003eCoach’s Comments 113\u003c\/p\u003e \u003cp\u003e\u003cb\u003eNine It’s About the Audience, First and Always, in All Ways! 115\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eWhat a Ninety-One-Year-Old Knows 117\u003c\/p\u003e \u003cp\u003eWhat a Professional Magician Knows 119\u003c\/p\u003e \u003cp\u003eWhat an Eighth-Grade Teacher Knows 120\u003c\/p\u003e \u003cp\u003eWhat Engineers Know 121\u003c\/p\u003e \u003cp\u003eConnection Is Never Perfection 122\u003c\/p\u003e \u003cp\u003eWhat the Professional Comedian Knows 123\u003c\/p\u003e \u003cp\u003eAudiences Will React Differently to the Same Story 125\u003c\/p\u003e \u003cp\u003eAvoid Death by Committee 126\u003c\/p\u003e \u003cp\u003e\u003cb\u003eTen Yikes! A Whole Room Full of 131\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eWhen Times Go Less Well Than Planned 132\u003c\/p\u003e \u003cp\u003ePeople and Groups Who Exhibit Predictable Challenges 133\u003c\/p\u003e \u003cp\u003ePeople Who Are Disconnected 138\u003c\/p\u003e \u003cp\u003eOnly One Person to Facilitate 142\u003c\/p\u003e \u003cp\u003eIn Your Writing, Especially When You Need to Persuade 146\u003c\/p\u003e \u003cp\u003eGaining Traction 146\u003c\/p\u003e \u003cp\u003eKeeping Momentum 147\u003c\/p\u003e \u003cp\u003eWhen All Else Fails People Who Won’t Change, No Matter What 148\u003c\/p\u003e \u003cp\u003eCoach’s Comments 150\u003c\/p\u003e \u003cp\u003e\u003cb\u003eEleven Conclusion: Now Is the Beginning of Your New Skill 153\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eAppendix A: Sure Things: Eight Discussion Topics That Never Fail 155\u003c\/p\u003e \u003cp\u003eAppendix B: Four Keys to Making It Easier 157\u003c\/p\u003e \u003cp\u003eAppendix C: Momentum Magic 161\u003c\/p\u003e \u003cp\u003eAppendix D: Oops! When Meetings Don’t Go So Well 163\u003c\/p\u003e \u003cp\u003eAppendix E: Techniques for Teleconference and Virtual Meeting Facilitation 167\u003c\/p\u003e \u003cp\u003eIndex 169 \u003c\/p\u003e","brand":"John Wiley \u0026 Sons Inc","offers":[{"title":"Default Title","offer_id":49406861181271,"sku":"9781118375815","price":30.39,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781118375815.jpg?v=1730497366","url":"https:\/\/bookcurl.com\/products\/fearless-facilitation-9781118375815","provider":"Book Curl","version":"1.0","type":"link"}