{"product_id":"evaluating-human-service-outcomes-9783031101748","title":"Evaluating Human Service Outcomes","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eThis all-in-one text assists human service practitioners, and the students of human service educational programs, in the evaluation of their practice with their clients. It takes readers through the entire research process, step by step, starting with the literature review on the nature of the behavior being served, to the development of their study methods, to the statistical analysis of data using the internet and, finally, to the drawing of conclusions based on the outcome study that was conducted. When readers complete this book, they will be prepared to conduct an outcome evaluation study and to present a report to their agencies or instructors.  \u003c\/p\u003e  \u003cp\u003eKey distinctions of this text include: \u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003eguides for analysis of data using Excel, the internet or SPSS for statistical analysis of data; \u003c\/li\u003e\n\u003cli\u003ethe separation of content into basic concepts and intermediate concepts for use in beginning and intermediate courses in human service research methods; \u003c\/li\u003e\n\u003cli\u003ean instructor's manual that offers outlines, lists, and test questions additional to those in the text; \u003c\/li\u003e\n\u003cli\u003ea student workbook with practice assignments for use in courses as well as a set of checklists that serve as a guide for various tasks in the research process; and \u003c\/li\u003e\n\u003cli\u003eobjectives, summaries, and tests in all chapters.\u003c\/li\u003e\n\u003c\/ul\u003e  \u003cp\u003e\u003ci\u003eEvaluating Human Service Outcomes\u003c\/i\u003e could be used as the basic text for a beginning course in human service research in educational programs in social work, counseling, and psychology where a major goal is to complete a research study. It could also be used as a supplemental text for advanced research courses that include the analysis of data. The text also should be of interest to human service practitioners who are working in programs funded by grants that require outcome evaluation.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eChapter 1: The Essence of Outcome Evaluation\u003c\/p\u003e  \u003cp\u003eIntroduction\u003c\/p\u003e  \u003cp\u003eObjectives of this Book\u003c\/p\u003e  \u003cp\u003eTypes of Human Service Evaluation\u003c\/p\u003e  \u003cp\u003eOutcome Evaluation\u003c\/p\u003e  \u003cp\u003eOther Types of Human Service Evaluation.\u003c\/p\u003e  \u003cp\u003eThe evaluation of human need.\u003c\/p\u003e  \u003cp\u003eThe evaluation of service quantity.\u003c\/p\u003e  \u003cp\u003eThe evaluation of service quality.\u003c\/p\u003e  \u003cp\u003eThe evaluation of service efficiency.\u003c\/p\u003e  \u003cp\u003eThe Four Main Purposes of Human Service Research.\u003c\/p\u003e  The Evaluation of Service  \u003cp\u003eThe Description of People.\u003c\/p\u003e  \u003cp\u003eThe Explanation of Things.\u003c\/p\u003e  \u003cp\u003eThe Exploration of the Unknown.\u003c\/p\u003e  \u003cp\u003eThe Process of Outcome Research.\u003c\/p\u003e  \u003cp\u003eStep One: Develop the Research Question and Study Purpose.\u003c\/p\u003e  \u003cp\u003eStep Two: Develop a Knowledge Base for the Study\u003c\/p\u003e  \u003cp\u003eStep Three: Design the Evaluation Study\u003c\/p\u003e  \u003cp\u003eStep Four: Collect and Analyze Data\u003c\/p\u003e  \u003cp\u003eStep Five: Draw Conclusions\u003c\/p\u003e  \u003cp\u003eStep Six: Describe the Service that Was Evaluated\u003c\/p\u003e  \u003cp\u003eDon’t Put the Cart Before the Horse!\u003c\/p\u003e  \u003cp\u003eEvidence-based Practice as a Guide\u003c\/p\u003e  This Book  \u003cp\u003eChapter Summary\u003c\/p\u003e  \u003cp\u003eChapter Test\u003c\/p\u003e  \u003cp\u003eChapter References\u003c\/p\u003e  \u003cp\u003e \u003c\/p\u003e  \u003cp\u003eChapter 2:  Developing\u003cb\u003e \u003c\/b\u003eYour Knowledge Base\u003c\/p\u003e  \u003cp\u003eIntroduction.\u003c\/p\u003e  \u003cp\u003eChapter Objectives.\u003c\/p\u003e  Steps in the Process of Developing Your Knowledge Base.  \u003cp\u003eStep 1 Presenting the Scope of Your Literature Review.\u003c\/p\u003e  \u003cp\u003eStep 2: Finding Your Sources.\u003c\/p\u003e  Step 3: Reviewing Your Sources.  \u003cp\u003eLevels of Evidence.\u003c\/p\u003e  \u003cp\u003eStep 4: Writing Your Literature Review.\u003c\/p\u003e  \u003cp\u003eChapter Summary.\u003c\/p\u003e  \u003cp\u003eChapter Test.\u003c\/p\u003e  \u003cp\u003eReferences.\u003c\/p\u003e  \u003cp\u003e \u003c\/p\u003e  \u003cp\u003eChapter 3: Developing the Methods for Your Outcome Study.\u003c\/p\u003e  \u003cp\u003eIntroduction.\u003c\/p\u003e  \u003cp\u003eChapter Objectives.\u003c\/p\u003e  \u003cp\u003eSelecting Your Study Sample and Generalizing Your Findings.\u003c\/p\u003e  \u003cp\u003eTypes of Samples.\u003c\/p\u003e  \u003cp\u003eSampling Error.\u003c\/p\u003e  \u003cp\u003eTwo Ways to Generalize Your Study Results.\u003c\/p\u003e  \u003cp\u003eMeasuring Your Study Variables.\u003c\/p\u003e  \u003cp\u003eDefining Your Study Variables.\u003c\/p\u003e  \u003cp\u003eQualitative and Quantitative Forms of Measurement.\u003c\/p\u003e  \u003cp\u003eReliability and Validity in the Measurement of Psychosocial Variables.\u003c\/p\u003e  Finding a Published Scale.  \u003cp\u003eDesigning Your own Survey Tool.\u003c\/p\u003e  \u003cp\u003eDetermining Your Research Design.\u003c\/p\u003e  \u003cp\u003eCauses of the Clients’ Measured Growth.\u003c\/p\u003e  \u003cp\u003eGroup Research Designs.\u003c\/p\u003e  \u003cp\u003eOne group pretest-posttest design.\u003c\/p\u003e  \u003cp\u003eComparison group design.\u003c\/p\u003e  \u003cp\u003eExhibit 3.5: Selected group designs\u003c\/p\u003e  \u003cp\u003eAlternative treatment design.\u003c\/p\u003e  \u003cp\u003eSingle-subject Research Designs.\u003c\/p\u003e  \u003cp\u003eSingle-subject Designs that Fail to Control for Maturation. \u003c\/p\u003e  Single-subject Designs that Control for Maturation.  \u003cp\u003eComposing Your Study Hypothesis.\u003c\/p\u003e  \u003cp\u003eChapter Summary.\u003c\/p\u003e  \u003cp\u003eChapter Test.\u003c\/p\u003e  \u003cp\u003eChapter References.\u003c\/p\u003e  \u003cp\u003e \u003c\/p\u003e  \u003cp\u003eChapter 4: Collecting and Analyzing Your Data.\u003c\/p\u003e  \u003cp\u003eIntroduction.\u003c\/p\u003e  \u003cp\u003eChapter Objectives. \u003c\/p\u003e  \u003cp\u003eCollecting Data.\u003c\/p\u003e  \u003cp\u003eCollecting Data from Human Subjects in an Ethical Manner.\u003c\/p\u003e  \u003cp\u003eRecording Your Data.\u003c\/p\u003e  \u003cp\u003eDeveloping Your Data Plan\u003c\/p\u003e  \u003cp\u003eSelecting the Statistic for Your Outcome Study.\u003c\/p\u003e  Preliminary Steps for Testing Your Study Hypothesis  \u003cp\u003eThe Six Data Situations for Evaluative Research.\u003c\/p\u003e  \u003cp\u003e      Data Situations that Do not Fit           \u003c\/p\u003e        Selecting a Statistic for Describing Clients  \u003cp\u003eCommon Descriptive Statistics when Data Are Recorded Numerically.\u003c\/p\u003e  \u003cp\u003eCommon Descriptive Statistics for Categorical Data.\u003c\/p\u003e  Selecting a Statistic for Explaining Client Gain.  \u003cp\u003eAnalyzing Your Data.\u003c\/p\u003e  \u003cp\u003eReporting Your Results.\u003c\/p\u003e  \u003cp\u003eChapter Summary.\u003c\/p\u003e  \u003cp\u003eChapter Test.\u003c\/p\u003e  \u003cp\u003eReferences.\u003c\/p\u003e  \u003cp\u003e \u003c\/p\u003e  \u003cp\u003eChapter 5: Using the Internet to Analyze Your Outcome Data.\u003c\/p\u003e  \u003cp\u003eIntroduction.\u003c\/p\u003e  \u003cp\u003eObjectives.\u003c\/p\u003e  \u003cp\u003ePreliminary Steps.\u003c\/p\u003e  \u003cp\u003eOrganizing Your Data\u003c\/p\u003e  \u003cp\u003eThe Six Data Situations for Outcome Evaluation Research\u003c\/p\u003e  \u003cp\u003eComparing Matched Pretest and Posttest Scores\u003c\/p\u003e  \u003cp\u003eExample\u003c\/p\u003e  \u003cp\u003eSteps in the Process of Comparing Matched Scores\u003c\/p\u003e  \u003cp\u003eComparing a Single Score to a Set of Scores\u003c\/p\u003e  \u003cp\u003eExample\u003c\/p\u003e  \u003cp\u003eSteps in the Process of Comparing a Set of Scores to a Single Score\u003c\/p\u003e  \u003cp\u003eComparing the Gain Scores of Two Groups\u003c\/p\u003e  \u003cp\u003eExample\u003c\/p\u003e  \u003cp\u003eSteps in Comparing a Set of Scores for Two Groups\u003c\/p\u003e  \u003cp\u003eComparing Two Groups on the Basis of a Dichotomous Variable.\u003c\/p\u003e  \u003cp\u003eExample\u003c\/p\u003e  \u003cp\u003eComparing Multiple Treatment Scores to a Single Baseline Score for a Single Client.\u003c\/p\u003e  \u003cp\u003eExample.\u003c\/p\u003e  \u003cp\u003eSteps in the Comparison of Multiple Scores to a Single Scores\u003c\/p\u003e  \u003cp\u003eComparing Multiple Treatment Scores to Multiple Baseline Scores for a Single Client\u003c\/p\u003e  \u003cp\u003e      Example.\u003c\/p\u003e  \u003cp\u003e      Steps in Comparing Multiple Treatment Scores to Multiple Baseline Scores for a Single Client.\u003c\/p\u003e  \u003cp\u003eChapter Summary\u003c\/p\u003e  \u003cp\u003ePractice Assignment.\u003c\/p\u003e  \u003cp\u003e \u003c\/p\u003e  \u003cp\u003eChapter 6: Using SPSS to Analyze Your Outcome Data.\u003c\/p\u003e  \u003cp\u003eIntroduction.\u003c\/p\u003e  Chapter Objectives.  \u003cp\u003ePreliminary Steps.\u003c\/p\u003e  \u003cp\u003eOrganizing Your Data\u003c\/p\u003e  \u003cp\u003eSelecting Your Data Situation.\u003c\/p\u003e  \u003cp\u003eComparing Matched Pretest and Posttest Scores\u003c\/p\u003e  \u003cp\u003eExample\u003c\/p\u003e  \u003cp\u003eComparing a Single Score to a Set of Scores for One Group of Clients\u003c\/p\u003e  \u003cp\u003eExample\u003c\/p\u003e  \u003cp\u003eSteps in the Comparison of a Set of Scores to a Single Score.\u003c\/p\u003e  \u003cp\u003eComparing the Gain Scores of Two Groups\u003c\/p\u003e  \u003cp\u003eExample\u003c\/p\u003e  \u003cp\u003eComparing Two Groups on the Basis of a Dichotomous Variable.\u003c\/p\u003e  \u003cp\u003e      Example\u003c\/p\u003e  \u003cp\u003e      Steps in the Comparison of Two Groups on the Basis of a Dichotomous Variable.\u003c\/p\u003e   \u003cp\u003eComparing Multiple Treatment Scores to a Single Baseline Score for a Single Client.\u003c\/p\u003e  Example.  \u003cp\u003eSteps in the Comparison of Multiple Scores to a Single Scores\u003c\/p\u003e  \u003cp\u003eComparing Multiple Treatment Scores to Multiple Baseline Scores for a Single Client\u003c\/p\u003e  Example  \u003cp\u003eSteps in the Comparison of Multiple Treatment Scores to Multiple Baseline Scores for One Client\u003c\/p\u003e  \u003cp\u003eChapter Summary\u003c\/p\u003e  Chapter Assignment  \u003cp\u003e \u003c\/p\u003e  \u003cp\u003eChapter 7: Using Special Excel Files to Analyze Your Outcome Data\u003cb\u003e.\u003c\/b\u003e\u003c\/p\u003e  \u003cp\u003eIntroduction.\u003c\/p\u003e  \u003cp\u003eChapter Objectives.\u003c\/p\u003e  \u003cp\u003ePreliminary Steps.\u003c\/p\u003e  \u003cp\u003eOrganizing Your Data\u003c\/p\u003e  Selecting Your Data Situation  \u003cp\u003eComparing Matched Pretest and Posttest Scores\u003c\/p\u003e  \u003cp\u003e      Example\u003c\/p\u003e        Steps in Comparing Matched Scores  \u003cp\u003eComparing a Set of Scores to a Single Score for a Group of Clients\u003c\/p\u003e  \u003cp\u003eExample\u003c\/p\u003e  Steps in Comparing a Set of Scores to a Single Score.  \u003cp\u003eComparing the Gain Scores of Two Groups\u003c\/p\u003e  \u003cp\u003eExample\u003c\/p\u003e  Steps in Comparing a Set of Scores for Two Groups  \u003cp\u003eComparing Two Groups on the Basis of a Dichotomous Variable.\u003c\/p\u003e  \u003cp\u003eExample\u003c\/p\u003e  Steps in the Comparison of Two Groups on the Basis of a Dichotomous Variable.  \u003cp\u003eComparing Multiple Treatment Scores to a Single Baseline Score for One Client.\u003c\/p\u003e  \u003cp\u003eExample.\u003c\/p\u003e  Steps in the Comparison of Multiple Scores to a Single Score.  \u003cp\u003eComparing Multiple Treatment Scores to Multiple Baseline Scores for One Client.\u003c\/p\u003e  \u003cp\u003eExample.\u003c\/p\u003e  Steps in the Comparison of Multiple Scores to a Single Score.  \u003cp\u003eChapter Summary\u003c\/p\u003e  \u003cp\u003ePractice Assignment\u003c\/p\u003e  \u003cp\u003e \u003c\/p\u003e  \u003cp\u003eChapter 8: Describing Clients\u003c\/p\u003e  \u003cp\u003eIntroduction.  \u003c\/p\u003e  \u003cp\u003eChapter Objectives.\u003c\/p\u003e  The Process of Describing Clients.  \u003cp\u003eStep 1: Determining the Purpose of Your Study.\u003c\/p\u003e  \u003cp\u003eStep 2: Selecting a Study Sample.\u003c\/p\u003e  Step 3: Deciding What to Describe  \u003cp\u003eStep 4: Collecting Data\u003c\/p\u003e  \u003cp\u003eStep 5: Selecting a Descriptive Statistic for Each Variable\u003c\/p\u003e  Analyzing Descriptive Data  \u003cp\u003eUsing the Internet to Analyze Descriptive Data.\u003c\/p\u003e  \u003cp\u003eReporting the Results of the Descriptive Study.\u003c\/p\u003e  Chapter Summary  \u003cp\u003eChapter Test.\u003c\/p\u003e  \u003cp\u003eReferences\u003c\/p\u003e  \u003cp\u003e \u003c\/p\u003e  \u003cp\u003eChapter 9: Explaining Client Outcome\u003c\/p\u003e  \u003cp\u003eIntroduction\u003c\/p\u003e  \u003cp\u003eObjectives\u003c\/p\u003e  The Issue of Causation  \u003cp\u003eThe Steps in the Explanatory Research Process.\u003c\/p\u003e  \u003cp\u003eStep 1: Determining the Purpose, Knowledge Base, Research Question.\u003c\/p\u003e  Step 2:  Developing Your Explanatory Research Hypothesis.  \u003cp\u003eStep 3: Collecting and Recording Your Data.\u003c\/p\u003e  \u003cp\u003eStep 4: Analyzing Your Data\u003c\/p\u003e  Step 5: Reporting Your Results  \u003cp\u003eAnalyzing Your Explanatory Data.\u003c\/p\u003e  \u003cp\u003eData Situations Previously Addressed in this Book.\u003c\/p\u003e  Additional Data Situations for Explanatory Research.  \u003cp\u003eData Situation A: Using the Correlation Coefficient to Examine the Relationship \u003cbr\u003e Between Two Interval Variables.\u003c\/p\u003e  \u003cp\u003eData Situation B: Using ANOVA when You Are Comparing the Scores of Several Groups.\u003c\/p\u003e  \u003cp\u003eReporting the Results of Your Data Using ANOVA.\u003c\/p\u003e  \u003cp\u003eChapter Summary\u003c\/p\u003e  \u003cp\u003eChapter Test\u003c\/p\u003e  \u003cp\u003eChapter References\u003c\/p\u003e  \u003cp\u003e \u003c\/p\u003e  \u003cp\u003eChapter 10: Getting Ideas on How to Improve Service Using Qualitative Surveys.\u003c\/p\u003e  Introduction.  \u003cp\u003eChapter Objectives.\u003c\/p\u003e  \u003cp\u003eQualitative and Quantitative Measurement\u003c\/p\u003e  \u003cp\u003eThe Social Survey\u003c\/p\u003e  \u003cp\u003eSteps in the Process of Conducting a Social Survey.\u003c\/p\u003e  \u003cp\u003eStep 1: Determine the Purpose of the Survey.\u003c\/p\u003e  \u003cp\u003eStep 2: Select Your Study Sample.\u003c\/p\u003e  \u003cp\u003eStep 3: Design Your Measurement Tool.\u003c\/p\u003e  \u003cp\u003eStep 4: Administer the Survey\u003c\/p\u003e  \u003cp\u003eStep 5: Analyze Data\u003c\/p\u003e  \u003cp\u003eStep 6: Draw Conclusions\u003c\/p\u003e  \u003cp\u003eOne Model for Content Analysis of Qualitative Data.\u003c\/p\u003e  \u003cp\u003eStep 1: First Level Coding\u003c\/p\u003e  \u003cp\u003eStep 2: Credibility Assessment of First Level Codes\u003c\/p\u003e  \u003cp\u003eStep 3: Second Level Coding\u003c\/p\u003e  \u003cp\u003eStep 4: Enumeration of Second Level Codes.\u003c\/p\u003e  \u003cp\u003eOther Steps\u003c\/p\u003e  \u003cp\u003eDrawing Conclusions.\u003c\/p\u003e  \u003cp\u003eAn Exercise in the Content Analysis of Qualitative Data\u003c\/p\u003e  \u003cp\u003eDescription of the Study\u003c\/p\u003e  \u003cp\u003eThe 2019 Cohort\u003c\/p\u003e  \u003cp\u003eThe 2022 Cohort\u003c\/p\u003e  Tasks in the Content Analysis of These Data  \u003cp\u003eChapter Summary.\u003c\/p\u003e  \u003cp\u003eChapter Test.\u003c\/p\u003e  \u003cp\u003e \u003c\/p\u003e  \u003cp\u003eChapter 11: Writing Your Research Report\u003cb\u003e.\u003c\/b\u003e\u003c\/p\u003e  \u003cp\u003eIntroduction.\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e  \u003cp\u003eChapter Objectives.\u003c\/p\u003e  \u003cp\u003eReporting the Purpose of Your Study and the Knowledge Base.\u003c\/p\u003e  \u003cp\u003eReporting Your Study Purpose and Research Question.\u003c\/p\u003e  \u003cp\u003eReporting Your Knowledge Base.\u003c\/p\u003e  \u003cp\u003eReporting Your Study Methods\u003c\/p\u003e  \u003cp\u003eReporting Your Study Sample.\u003c\/p\u003e  \u003cp\u003eDescribing Your Measurement Tools.\u003c\/p\u003e  \u003cp\u003eStating Your Study Hypothesis.\u003c\/p\u003e  \u003cp\u003eReporting Your Research Design.\u003c\/p\u003e  \u003cp\u003eReporting Your Results and Conclusions.\u003c\/p\u003e  \u003cp\u003eDescribing the Service Being Evaluated.\u003c\/p\u003e  \u003cp\u003eDescribing the Objectives of the Service.\u003c\/p\u003e  \u003cp\u003eDescribing the Structure of the Service.\u003c\/p\u003e  \u003cp\u003eDescribing the Personnel of the Service.\u003c\/p\u003e  \u003cp\u003eDescribing the Model of the Service.\u003c\/p\u003e  Summary of the Description of the Service  \u003cp\u003eChapter Summary\u003c\/p\u003e  \u003cp\u003eChapter Test\u003c\/p\u003e  Chapter References.  \u003cp\u003e \u003c\/p\u003e  \u003cp\u003eChapter 12: Facing the Challenges of Outcome Evaluation\u003c\/p\u003e   \u003cp\u003eChapter Introduction\u003c\/p\u003e  \u003cp\u003eChapter Objectives\u003c\/p\u003e  \u003cp\u003eHow Can We Justify the Resources Expended for the Service?\u003c\/p\u003e  \u003cp\u003eIs Our Knowledge Base Sufficient to Build Our Outcome Study?\u003c\/p\u003e  \u003cp\u003eCan We Generalize Our Findings on a Logical Basis?\u003c\/p\u003e  Does Our Measurement Tool Pass the Test of Face Validity?  \u003cp\u003eDo We Know that Our Service Was Delivered According to Promise?\u003c\/p\u003e  \u003cp\u003eDoes Our Research Design Have to Control for Normal Growth over Time?\u003c\/p\u003e  \u003cp\u003eWhy Should We Be Concerned with Statistical Significance?\u003c\/p\u003e  \u003cp\u003eHow Do We Know if We Have Practical Significance?\u003c\/p\u003e  \u003cp\u003eAre Our Conclusions Consistent with Our Data?\u003c\/p\u003e  \u003cp\u003eDid We Put the Cart Before the Horse?\u003c\/p\u003e  \u003cp\u003eChapter Summary\u003c\/p\u003e  \u003cp\u003eChapter Test.\u003c\/p\u003e  \u003cp\u003eChapter References.\u003c\/p\u003e  Appendix: Inventory of Critical Research Concepts","brand":"Springer International Publishing AG","offers":[{"title":"Default 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