{"product_id":"enterprise-alignment-and-results-9780367201500","title":"Enterprise Alignment and Results","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eTo succeed, an organization must cultivate management systems that effectively align their work and behaviors with principles and direction. These systems should be simple, comprehensible, actionable, and standardized. Establishing alignment in every value stream of an organization will ultimately create value for their customers and produce the desired results. This alignment stems from an understanding of why an organization exists, where it is going, and how it will get there. \u003c\/p\u003e\u003cp\u003e\u003cstrong\u003e\u003cem\u003eEnterprise Alignment and Results\u003c\/em\u003e\u003c\/strong\u003e guides readers to their goal of enterprise-wide alignment by providing a deeper look at the Shingo Model. This book builds upon the previous books in the Shingo Model Series by continuing to define ideal behaviors and the systems that drive them and increasing understanding of fundamental beliefs and how to use behavioral benchmarks. As readers examine the principles of Create Constancy of Purpose, Think Systemically, and Create Value for the\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp\u003eContents\u003c\/p\u003e\u003cp\u003eAcknowledgments..................................................................................xi\u003c\/p\u003e\u003cp\u003eEditor.................................................................................................... xiii\u003c\/p\u003e\u003cp\u003eForeword................................................................................................ xv\u003c\/p\u003e\u003cp\u003eChapter 1 Introduction........................................................................ 1\u003c\/p\u003e\u003cp\u003eDISCOVER EXCELLENCE Workshop.....................................3\u003c\/p\u003e\u003cp\u003eCULTURAL ENABLERS Workshop........................................4\u003c\/p\u003e\u003cp\u003eCONTINUOUS IMPROVEMENT Workshop........................5\u003c\/p\u003e\u003cp\u003eENTERPRISE ALIGNMENT \u0026amp; RESULTS Workshop..........5\u003c\/p\u003e\u003cp\u003eBUILD EXCELLENCE Workshop.............................................6\u003c\/p\u003e\u003cp\u003eDefinition of Lean........................................................................7\u003c\/p\u003e\u003cp\u003eChapter 2 The Dimensions.................................................................. 9\u003c\/p\u003e\u003cp\u003eThink Systemically.....................................................................13\u003c\/p\u003e\u003cp\u003eCreate Constancy of Purpose...................................................13\u003c\/p\u003e\u003cp\u003eChapter 3 Think Systemically............................................................ 15\u003c\/p\u003e\u003cp\u003eIs \u003ci\u003eThink Systemically \u003c\/i\u003ea Principle?.............................................17\u003c\/p\u003e\u003cp\u003eIs \u003ci\u003eThink Systemically \u003c\/i\u003eUniversal?...............................................18\u003c\/p\u003e\u003cp\u003eIs \u003ci\u003eThink Systemically \u003c\/i\u003eTimeless? ...............................................19\u003c\/p\u003e\u003cp\u003eDoes It Have Consequences? ...................................................19\u003c\/p\u003e\u003cp\u003eWhat Happens When This Principle Is Observed? ............. 20\u003c\/p\u003e\u003cp\u003eWhat Would Happen If …?.................................................21\u003c\/p\u003e\u003cp\u003eIs It Relevant to Operational Excellence? ...............................22\u003c\/p\u003e\u003cp\u003eHow Does It Apply?...................................................................23\u003c\/p\u003e\u003cp\u003eProblem Solving .........................................................................27\u003c\/p\u003e\u003cp\u003eHuddles........................................................................................29\u003c\/p\u003e\u003cp\u003eValue Stream Mapping ............................................................ 30\u003c\/p\u003e\u003cp\u003eThe Bonus System ..................................................................... 30\u003c\/p\u003e\u003cp\u003e5 Whys........................................................................................32\u003c\/p\u003e\u003cp\u003eExamples of Ideal Behaviors.....................................................33\u003c\/p\u003e\u003cp\u003eCogent Power Case Study ........................................................ 34\u003c\/p\u003e\u003cp\u003eCase Study: Cogent Power Inc.—Lean Story................... 34\u003c\/p\u003e\u003cp\u003eThe Early Days: Learning Lean...................................... 34\u003c\/p\u003e\u003cp\u003eOne Leader Wakes Up to the Opportunity...................36\u003c\/p\u003e\u003cp\u003eCulture, Behavior, and Sustainability............................38\u003c\/p\u003e\u003cp\u003eBehavioral Benchmarks ........................................................... 42\u003c\/p\u003e\u003cp\u003eThe XYZ Widget Company................................................. 43\u003c\/p\u003e\u003cp\u003eSystems ........................................................................................49\u003c\/p\u003e\u003cp\u003eA Final Thought .........................................................................50\u003c\/p\u003e\u003cp\u003eFurther Reading .........................................................................51\u003c\/p\u003e\u003cp\u003eWhat Does “Systemic” Mean?.............................................51\u003c\/p\u003e\u003cp\u003e“They” Assessment................................................................53\u003c\/p\u003e\u003cp\u003eChapter 4 Create Constancy of Purpose........................................... 57\u003c\/p\u003e\u003cp\u003eIs \u003ci\u003eCreate Constancy of Purpose \u003c\/i\u003ea Principle? ..........................58\u003c\/p\u003e\u003cp\u003eIs \u003ci\u003eCreate Constancy of Purpose \u003c\/i\u003eUniversal? ............................59\u003c\/p\u003e\u003cp\u003eIs It Timeless? .............................................................................59\u003c\/p\u003e\u003cp\u003eDoes It Have Consequences? ...................................................59\u003c\/p\u003e\u003cp\u003eWhat Happens When This Principle Is Observed? ............. 60\u003c\/p\u003e\u003cp\u003e5 Whys........................................................................................61\u003c\/p\u003e\u003cp\u003eOzgene Case Study: “To advance humanity—inspire\u003c\/p\u003e\u003cp\u003ecuriosity”.....................................................................................63\u003c\/p\u003e\u003cp\u003eClarity on What, Where, and Why......................................... 66\u003c\/p\u003e\u003cp\u003eA Filter........................................................................................ 68\u003c\/p\u003e\u003cp\u003eDoes Constancy of Purpose mean that Nothing will\u003c\/p\u003e\u003cp\u003eChange?....................................................................................... 68\u003c\/p\u003e\u003cp\u003eAlign Systems Around Purpose...............................................70\u003c\/p\u003e\u003cp\u003eThe Policy Deployment System................................................71\u003c\/p\u003e\u003cp\u003eStandardized Daily Management System...............................73\u003c\/p\u003e\u003cp\u003eAuckland Council Pools and Leisure Case Study..................74\u003c\/p\u003e\u003cp\u003eBrief Overview of Auckland Council Pools and Leisure......74\u003c\/p\u003e\u003cp\u003eWhat Is the Purpose?............................................................75\u003c\/p\u003e\u003cp\u003eThe Long-Term Plan 2012–2022..........................................76\u003c\/p\u003e\u003cp\u003eHow Do You Align to the Purpose?....................................76\u003c\/p\u003e\u003cp\u003eWhat Is the Game Plan?.......................................................78\u003c\/p\u003e\u003cp\u003eBehavioral Benchmarks.............................................................79\u003c\/p\u003e\u003cp\u003eCommonwealth Bank of Australia Case Study:\u003c\/p\u003e\u003cp\u003eEmbedding a Constancy of Purpose.......................................83\u003c\/p\u003e\u003cp\u003e“Catchballing”.............................................................................85\u003c\/p\u003e\u003cp\u003eExamples of Ideal Behaviors ................................................... 86\u003c\/p\u003e\u003cp\u003eSystems........................................................................................ 90\u003c\/p\u003e\u003cp\u003eFurther Reading .........................................................................91\u003c\/p\u003e\u003cp\u003eHoshin Kanri: Translating “Big Vision” from\u003c\/p\u003e\u003cp\u003eStrategy to Execution............................................................91\u003c\/p\u003e\u003cp\u003ePart 1: Hoshin Kanri—Concept Origins.......................91\u003c\/p\u003e\u003cp\u003ePart 2: Hoshin Kanri—A Valuable Concept.................93\u003c\/p\u003e\u003cp\u003ePart 3: Hoshin Planning Applied...................................97\u003c\/p\u003e\u003cp\u003eClimbing the Hoshin Planning Ladder:\u003c\/p\u003e\u003cp\u003eNuts and Bolts Facilitation...................................................98\u003c\/p\u003e\u003cp\u003eSummary...................................................................................102\u003c\/p\u003e\u003cp\u003eCreate Constancy of Purpose............................................103\u003c\/p\u003e\u003cp\u003eDrowning in Opportunities...............................................105\u003c\/p\u003e\u003cp\u003eChapter 5 Results: Create Value for the Customer......................... 109\u003c\/p\u003e\u003cp\u003eCreate Value for the Customer...............................................110\u003c\/p\u003e\u003cp\u003eIs \u003ci\u003eCreate Value for the Customer \u003c\/i\u003ea Principle?.......................111\u003c\/p\u003e\u003cp\u003eIs \u003ci\u003eCreate Value for the Customer \u003c\/i\u003eUniversal? ........................112\u003c\/p\u003e\u003cp\u003eIs It Timeless? ...........................................................................112\u003c\/p\u003e\u003cp\u003eDoes It Have Consequences? .................................................112\u003c\/p\u003e\u003cp\u003eWhat Happens When This Principle Is Observed? ............113\u003c\/p\u003e\u003cp\u003e5 Whys......................................................................................113\u003c\/p\u003e\u003cp\u003eWhat Is Customer Value?........................................................115\u003c\/p\u003e\u003cp\u003eAirbus Australia Pacific Case Study......................................118\u003c\/p\u003e\u003cp\u003eThe Organization......................................................................118\u003c\/p\u003e\u003cp\u003eVOC Objectives....................................................................... 120\u003c\/p\u003e\u003cp\u003eThe Process .............................................................................. 120\u003c\/p\u003e\u003cp\u003eStage 1: Confirm Purpose of the VOC .............................121\u003c\/p\u003e\u003cp\u003eStage 2: Collect VOC Data .................................................121\u003c\/p\u003e\u003cp\u003eStage 3: Analyze and Report VOC Data ..........................121\u003c\/p\u003e\u003cp\u003eResults....................................................................................... 122\u003c\/p\u003e\u003cp\u003eBehavioral Benchmarks.......................................................... 123\u003c\/p\u003e\u003cp\u003eExamples of Ideal Behaviors ................................................. 124\u003c\/p\u003e\u003cp\u003eABC Steel Mill Case Study..................................................... 128\u003c\/p\u003e\u003cp\u003eYou Get What You Measure...................................................129\u003c\/p\u003e\u003cp\u003eSystems ......................................................................................132\u003c\/p\u003e\u003cp\u003eSichuan Toyota Case Study: Create Value for the\u003c\/p\u003e\u003cp\u003eCustomer...................................................................................133\u003c\/p\u003e\u003cp\u003eIntroduction.........................................................................133\u003c\/p\u003e\u003cp\u003eCreate Value for the Customer......................................... 134\u003c\/p\u003e\u003cp\u003eDefinition........................................................................ 134\u003c\/p\u003e\u003cp\u003eTools................................................................................. 134\u003c\/p\u003e\u003cp\u003eExamples......................................................................... 134\u003c\/p\u003e\u003cp\u003eResults........................................................................................136\u003c\/p\u003e\u003cp\u003eExamples of Shingo’s Successes.........................................136\u003c\/p\u003e\u003cp\u003eDiscussion.................................................................................138\u003c\/p\u003e\u003cp\u003eChapter 6 Lean Prescription at Denver Health: The\u003c\/p\u003e\u003cp\u003eENTERPRISE ALIGNMENT Workshop Case Study.........139\u003c\/p\u003e\u003cp\u003eThe Challenge............................................................................140\u003c\/p\u003e\u003cp\u003eChanging to a New System ....................................................142\u003c\/p\u003e\u003cp\u003eChapter 7 Assessing the Enterprise Alignment and Results\u003c\/p\u003e\u003cp\u003eDimensions...................................................................... 147\u003c\/p\u003e\u003cp\u003ePreparations to Go \u0026amp; Observe................................................147\u003c\/p\u003e\u003cp\u003eThe Shingo Assessment Process.............................................150\u003c\/p\u003e\u003cp\u003eThe Shingo Prize as an Assessment Tool..............................150\u003c\/p\u003e\u003cp\u003eChapter 8 Summary.......................................................................... 153\u003c\/p\u003e\u003cp\u003eBibliography......................................................................................... 155\u003c\/p\u003e\u003cp\u003eIndex..................................................................................................... 159\u003c\/p\u003e","brand":"Taylor \u0026 Francis Ltd","offers":[{"title":"Default Title","offer_id":51017846948183,"sku":"9780367201500","price":39.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780367201500.jpg?v=1750774867","url":"https:\/\/bookcurl.com\/products\/enterprise-alignment-and-results-9780367201500","provider":"Book Curl","version":"1.0","type":"link"}