{"product_id":"employeecentric-it-9781484291856","title":"EmployeeCentric IT","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cdiv\u003e\n\u003cdiv\u003eGlobal surveys from McKinsey, BCG, Gartner, and others show that less than 30% of digital transformation programs succeed in their missions to improve a company''s performance and employee productivity. This is due to the fact that IT efforts within the company do not center around the employee. This book will provide concrete steps to allow both IT professionals and business leaders to transform the way they deliver IT to employees - with the employee (the human) centered in their transformation.\u003c\/div\u003e\n\u003cdiv\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003cdiv\u003e\u003cdiv\u003eThe concepts, models, checklists, and playbook you''ll review are based on the author''s many years of experience, lessons learned, and proven outcomes. IT organizations want to improve their employee experience but don''t know how and this is the must have book for those who don''t know where to start. More than two-thirds of today''s jobs require good digital and IT skills from employees. The expectations\u0026amp;n\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eIntroduction (introduction to the topic and why Employee centric IT is needed) \u003c\/p\u003e\n\u003cp\u003e○\tChapter 1: From Technology Centric to Employee Centric IT\u003c\/p\u003e\n\u003cp\u003e■\tDysfunctions of IT\u003c\/p\u003e\n\u003cp\u003e■\tUnderstanding Employees as Humans and not data points\u003c\/p\u003e\n\u003cp\u003e○\tChapter 2: Employee Experience and its core pillar – Employee Centric IT\u003c\/p\u003e■\tWhy Employees are Forgotten\u003cp\u003e\u003c\/p\u003e\n\u003cp\u003e■\tDimensions of Employee Centric IT\u003c\/p\u003e\n\u003cp\u003e■\tTrust Equation \u003c\/p\u003e\n\u003cp\u003ePart 1: Winning Employees’ Hearts (Covering the activities to achieve the first part of the trust equation which is winning the hearts) \u003c\/p\u003e\n\u003cp\u003e○\tChapter 3: Winning the Engagement\t\u003c\/p\u003e■\tEmployee Engagement\t\u003cp\u003e\u003c\/p\u003e\n\u003cp\u003e■\tCommunity Engagement\u003c\/p\u003e\n\u003cp\u003e■\tSummary and Self-Assessment\u003c\/p\u003e\n\u003cp\u003e■\tChecklist for Winning the Engagement\t\u003c\/p\u003e\n\u003cp\u003e○\tChapter 4: Winning the Support\t\u003c\/p\u003e\n\u003cp\u003e■\tFocused and employee-centered “care”\u003c\/p\u003e\n\u003cp\u003e■\tListening\u003c\/p\u003e\n\u003cp\u003e■\tSummary and Self-Assessment\u003c\/p\u003e\n\u003cp\u003e■\tChecklist for Winning the Support \u003c\/p\u003e\n\u003cp\u003e○\tChapter 5: Winning the Culture\u003c\/p\u003e\n\u003cp\u003e■\tCommunication\u003c\/p\u003e■\tCollaboration\u003cp\u003e\u003c\/p\u003e\n\u003cp\u003e■\tTechnology\u003c\/p\u003e\n\u003cp\u003e■\tSummary and Self-Assessment\u003c\/p\u003e\n\u003cp\u003e■\tChecklist for Winning the Culture\u003c\/p\u003e\n\u003cp\u003ePart 2: Winning Employees’ Minds (Covering the activities to achieve the second part of the trust equation which is winning their minds) \u003c\/p\u003e\n\u003cp\u003e○\tChapter 6: Winning the Operations\t\u003c\/p\u003e\n\u003cp\u003e■\tData Driven\t\u003c\/p\u003e\n\u003cp\u003e■\tEducation Driven\t\u003c\/p\u003e\n\u003cp\u003e■\tPersonas\u003c\/p\u003e\n\u003cp\u003e■\tProductivity Driven\u003c\/p\u003e\n\u003cp\u003e■\tSummary and Self-Assessment\u003c\/p\u003e■\tChecklist for Winning the Operations\t\u003cp\u003e\u003c\/p\u003e\n\u003cp\u003e○\tChapter 7: Winning the Transformation\t\u003c\/p\u003e\n\u003cp\u003e■\tPriming of the change\u003c\/p\u003e\n\u003cp\u003e■\tChange Impact Analysis\u003c\/p\u003e\n\u003cp\u003e■\tSummary and Self-Assessment\u003c\/p\u003e\n\u003cp\u003e■\tChecklist for Winning the Transformation\t\u003c\/p\u003e\n\u003cp\u003e○\tChapter 8: Winning the Innovation\u003c\/p\u003e\n\u003cp\u003e■\tIncremental \u003c\/p\u003e\n\u003cp\u003e■\tRadical\u003c\/p\u003e\n\u003cp\u003e■\tSummary and Self-Assessment\u003c\/p\u003e\n\u003cp\u003e■\tChecklist for Winning the Innovation\t\u003c\/p\u003e\n\u003cp\u003ePart 3: Winning your IT Team\t(steps to take to win IT team’s acceptance of the change needed towards employee-centricity and how to achieve it)\u003c\/p\u003e\n\u003cp\u003e○\tChapter 9: Winning the IT Team’s Structure\u003c\/p\u003e\n\u003cp\u003e■\tSummary and Self-Assessment\u003c\/p\u003e\n\u003cp\u003e■\tChecklist for Winning the Structure\u003c\/p\u003e\n\u003cp\u003e○\tChapter 10: Winning the IT Team’s processes\t\u003c\/p\u003e\n\u003cp\u003e■\tSummary and Self-Assessment\u003c\/p\u003e\n\u003cp\u003e■\tChecklist for Winning the Processes\u003c\/p\u003e\n\u003cp\u003e○\tChapter 11: Winning the IT Talent \u0026amp; Skills\u003c\/p\u003e\n\u003cp\u003e■\tSummary and Self-Assessment\u003c\/p\u003e\n\u003cp\u003e■\tChecklist for Winning the Talent \u0026amp; Skills\u003c\/p\u003e○\tChapter 12: Winning the IT Leadership \u0026amp; Culture\t\u003cp\u003e\u003c\/p\u003e\n\u003cp\u003e■\tCollaboration\u003c\/p\u003e\n\u003cp\u003e■\tPsychological Safety\u003c\/p\u003e\n\u003cp\u003e■\tSummary and Self-Assessment\u003c\/p\u003e\n\u003cp\u003e■\tChecklist for Winning the Leadership \u0026amp; Culture\u003c\/p\u003e\n\u003cp\u003ePart 4: Evangelizing Employee Centric IT in your organization (Putting all the steps together in a playbook to be used in implementing Employee centricity in an organization) \u003c\/p\u003e\n\u003cp\u003e○\tChapter 13: Implementing \u0026amp; Scaling Employee Centric IT for your Company\u003c\/p\u003e\n\u003cp\u003e■\tPreparation \u003c\/p\u003e\n\u003cp\u003e■\tImplementation \u003c\/p\u003e\n\u003cp\u003e■\tLessons Learnt and Pitfalls\u003c\/p\u003e\n\u003cp\u003e○\tChapter 14: How to deal with the Hybrid Way of working and Employee Centricity\u003c\/p\u003e\n\u003cp\u003e○\tChapter 15: There is no End in Sight\u003c\/p\u003e\n\u003cp\u003e●\tConclusion\u003c\/p\u003e\n\u003cbr\u003e\n\u003c\/div\u003e\u003c\/div\u003e\n\u003c\/div\u003e","brand":"APress","offers":[{"title":"Default Title","offer_id":48885831696727,"sku":"9781484291856","price":37.49,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781484291856.jpg?v=1722537855","url":"https:\/\/bookcurl.com\/products\/employeecentric-it-9781484291856","provider":"Book Curl","version":"1.0","type":"link"}