{"product_id":"emotional-intelligence-in-action-9781118128046","title":"Emotional Intelligence in Action","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eThe importance of emotional intelligence as a critical factor in personal and business success is now well established.   Emotional Intelligence in Action, Second Edition shows how to tap the power of EI to build effective emotional skills and create real change for leaders and teams.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eOn the Web xv  \u003cp\u003eAcknowledgments xix\u003c\/p\u003e \u003cp\u003eIntroduction: Getting the Most from This Resource 1\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePART ONE Using Emotional Intelligence to Create Real Change 7\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eCHAPTER 1 The Case for Emotional Intelligence 9\u003c\/p\u003e \u003cp\u003eCHAPTER 2 How Everyone Can Use the Exercises: Cross-Reference Matrix 17\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePART TWO Exploring Emotional Intelligence and Well-Being Skills 35\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e1 Self-Regard 37\u003c\/p\u003e \u003cp\u003e2 Self-Actualization 41\u003c\/p\u003e \u003cp\u003e3 Emotional Self-Awareness 47\u003c\/p\u003e \u003cp\u003e4 Emotional Expression 53\u003c\/p\u003e \u003cp\u003e5 Assertiveness 57\u003c\/p\u003e \u003cp\u003e6 Independence 63\u003c\/p\u003e \u003cp\u003e7 Interpersonal Relationships 67\u003c\/p\u003e \u003cp\u003e8 Empathy 71\u003c\/p\u003e \u003cp\u003e9 Social Responsibility 77\u003c\/p\u003e \u003cp\u003e10 Problem Solving 83\u003c\/p\u003e \u003cp\u003e11 Reality Testing 87\u003c\/p\u003e \u003cp\u003e12 Impulse Control 91\u003c\/p\u003e \u003cp\u003e13 Flexibility 95\u003c\/p\u003e \u003cp\u003e14 Stress Tolerance 101\u003c\/p\u003e \u003cp\u003e15 Optimism 107\u003c\/p\u003e \u003cp\u003e16 Happiness\/Well-Being 113\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePART THREE Emotional Intelligence Exercises to Build Effective Skills 117\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003e1 Self-Regard\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eEXERCISE 1.1 Lighten Up with Self-Compassion 121\u003c\/p\u003e \u003cp\u003eEXERCISE 1.2 Of Thine Own Self Be Aware 125\u003c\/p\u003e \u003cp\u003eEXERCISE 1.3 Reconciliation 129\u003c\/p\u003e \u003cp\u003eEXERCISE 1.4 Toot Your Horn and Scratch Your Back 135\u003c\/p\u003e \u003cp\u003e\u003cb\u003e2 Self-Actualization\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eEXERCISE 2.1 Leverage Your Time with a 2% Solution 139\u003c\/p\u003e \u003cp\u003eEXERCISE 2.2 The Scavenger Hunt 145\u003c\/p\u003e \u003cp\u003eEXERCISE 2.3 Becoming All That You Can Be 155\u003c\/p\u003e \u003cp\u003eEXERCISE 2.4 Applying Inspiration 163\u003c\/p\u003e \u003cp\u003e\u003cb\u003e3 Emotional Self-Awareness\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eEXERCISE 3.1 Expanding Your Uncommon Awareness 171\u003c\/p\u003e \u003cp\u003eEXERCISE 3.2 Are You in Touch? 175\u003c\/p\u003e \u003cp\u003eEXERCISE 3.3 It Just Bubbles Up 181\u003c\/p\u003e \u003cp\u003eEXERCISE 3.4 Moving Toward and\u003c\/p\u003e \u003cp\u003eMoving Away 187\u003c\/p\u003e \u003cp\u003e\u003cb\u003e4 Emotional Expression\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eEXERCISE 4.1 Expressing Resistance 195\u003c\/p\u003e \u003cp\u003eEXERCISE 4.2 Say It Nonverbally! 199\u003c\/p\u003e \u003cp\u003eEXERCISE 4.3 Tell a Story 203\u003c\/p\u003e \u003cp\u003eEXERCISE 4.4 Expressing Emotions in Social Media 207\u003c\/p\u003e \u003cp\u003e\u003cb\u003e5 Assertiveness\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eEXERCISE 5.1 Developing Appropriate Assertiveness Within Your Team 211\u003c\/p\u003e \u003cp\u003eEXERCISE 5.2 Ramp It Up 217\u003c\/p\u003e \u003cp\u003eEXERCISE 5.3 Dial It Back 223\u003c\/p\u003e \u003cp\u003eEXERCISE 5.4 Getting Your Point Across 227\u003c\/p\u003e \u003cp\u003e\u003cb\u003e6 Independence\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eEXERCISE 6.1 Virtual Decision Making 231\u003c\/p\u003e \u003cp\u003eEXERCISE 6.2 Cut the Apron Strings 237\u003c\/p\u003e \u003cp\u003eEXERCISE 6.3 Solitary Effort 241\u003c\/p\u003e \u003cp\u003eEXERCISE 6.4 Going Along with the Group—Or Not 245\u003c\/p\u003e \u003cp\u003e\u003cb\u003e7 Interpersonal Relationships\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eEXERCISE 7.1 Investment in Friends 249\u003c\/p\u003e \u003cp\u003eEXERCISE 7.2 You've Got Good News 253\u003c\/p\u003e \u003cp\u003eEXERCISE 7.3 Making New Friends 259\u003c\/p\u003e \u003cp\u003eEXERCISE 7.4 Fun and Meaningful Relationships 265\u003c\/p\u003e \u003cp\u003e\u003cb\u003e8 Empathy\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eEXERCISE 8.1 Recipe for Infl uence: Curiosity and Compassion 269\u003c\/p\u003e \u003cp\u003eEXERCISE 8.2 Connect Feeling with Meaning 273\u003c\/p\u003e \u003cp\u003eEXERCISE 8.3 Mixed Emotions 277\u003c\/p\u003e \u003cp\u003eEXERCISE 8.4 Do as the Empathic Do 285\u003c\/p\u003e \u003cp\u003e\u003cb\u003e9 Social Responsibility\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eEXERCISE 9.1 Focus on Something Bigger Than Yourself 289\u003c\/p\u003e \u003cp\u003eEXERCISE 9.2 Refl ect the Best 293\u003c\/p\u003e \u003cp\u003eEXERCISE 9.3 Who Do I Work for? 299\u003c\/p\u003e \u003cp\u003eEXERCISE 9.4 The Value of Volunteering 305\u003c\/p\u003e \u003cp\u003e\u003cb\u003e10 Problem Solving\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eEXERCISE 10.1 When Problems Become Confl icts 309\u003c\/p\u003e \u003cp\u003eEXERCISE 10.2 Emotions Affect Decision Making 317\u003c\/p\u003e \u003cp\u003eEXERCISE 10.3 Using the MasterSolve Modelfor Teams 323\u003c\/p\u003e \u003cp\u003eEXERCISE 10.4 Win-Win Negotiating 331\u003c\/p\u003e \u003cp\u003eEXERCISE 10.5 Let's Cover Our Bases 335\u003c\/p\u003e \u003cp\u003e\u003cb\u003e11 Reality Testing\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eEXERCISE 11.1 Political Savvy 341\u003c\/p\u003e \u003cp\u003eEXERCISE 11.2 Feel, Hear, See—Is It Reality? 345\u003c\/p\u003e \u003cp\u003eEXERCISE 11.3 Visit Their Reality 349\u003c\/p\u003e \u003cp\u003eEXERCISE 11.4 Using All Three of Your Minds 355\u003c\/p\u003e \u003cp\u003e\u003cb\u003e12 Impulse Control\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eEXERCISE 12.1 Putting on the Brakes 361\u003c\/p\u003e \u003cp\u003eEXERCISE 12.2 To Impulse or Not to Impulse 365\u003c\/p\u003e \u003cp\u003eEXERCISE 12.3 The Urge to Splurge 377\u003c\/p\u003e \u003cp\u003eEXERCISE 12.4 Hot Buttons 383\u003c\/p\u003e \u003cp\u003e\u003cb\u003e13 Flexibility\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eEXERCISE 13.1 The Highly Flexible Team 387\u003c\/p\u003e \u003cp\u003eEXERCISE 13.2 No More Shutdowns 391\u003c\/p\u003e \u003cp\u003eEXERCISE 13.3 Yes, No, Maybe So 397\u003c\/p\u003e \u003cp\u003eEXERCISE 13.4 Flex Time 401\u003c\/p\u003e \u003cp\u003e\u003cb\u003e14 Stress Tolerance\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eEXERCISE 14.1 The EZ Stress Buster 405\u003c\/p\u003e \u003cp\u003eEXERCISE 14.2 'Cause You've Got Personality 411\u003c\/p\u003e \u003cp\u003eEXERCISE 14.3 Water Off a Duck’s Back 421\u003c\/p\u003e \u003cp\u003eEXERCISE 14.4 Deep Center Breathing 425\u003c\/p\u003e \u003cp\u003e\u003cb\u003e15 Optimism\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eEXERCISE 15.1 Optimistic Self-Talk and Behavior 431\u003c\/p\u003e \u003cp\u003eEXERCISE 15.2 Be Solution-Focused 437\u003c\/p\u003e \u003cp\u003eEXERCISE 15.3 See a Positive Resolution 441\u003c\/p\u003e \u003cp\u003eEXERCISE 15.4 The Optimistic Explanation 445\u003c\/p\u003e \u003cp\u003e\u003cb\u003e16 Happiness\/Well-Being\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eEXERCISE 16.1 Beyond Personal Silos 453\u003c\/p\u003e \u003cp\u003eEXERCISE 16.2 Growing My Happiness 459\u003c\/p\u003e \u003cp\u003eEXERCISE 16.3 Pay It Forward with Gratitude 463\u003c\/p\u003e \u003cp\u003eEXERCISE 16.4 Attitude of Gratitude 467\u003c\/p\u003e \u003cp\u003eResources 471\u003c\/p\u003e \u003cp\u003eReferences 473\u003c\/p\u003e \u003cp\u003eAbout the Authors 477\u003c\/p\u003e \u003cp\u003eIndex 479\u003c\/p\u003e","brand":"John Wiley \u0026 Sons Inc","offers":[{"title":"Default Title","offer_id":49406833918295,"sku":"9781118128046","price":45.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781118128046.jpg?v=1730497275","url":"https:\/\/bookcurl.com\/products\/emotional-intelligence-in-action-9781118128046","provider":"Book Curl","version":"1.0","type":"link"}