{"product_id":"discussing-the-undiscussable-9780787986322","title":"Discussing the Undiscussable","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eSince his 1990 landmark book \u003ci\u003eOvercoming Organizational Defenses,\u003c\/i\u003e Chris Argyris has extensively researched and written about how well-meaning, smart people create vicious cycles of defensive behavior to protect themselves from embarrassment and threat. In \u003ci\u003eDiscussing the Undiscussable\u003c\/i\u003e, Bill Noonan enlivens the scholarly work of Chris Argyris through the use of reflective exercises and easy-to-read chapters that illuminate the basic human experience endemic to the creation of defensive routines. This book offers hope for altering organizational defensive routines by leveraging the greatest opportunity for changethe way we think and act.  \u003cp\u003e\u003ci\u003eDiscussing the Undiscussable\u003c\/i\u003e provides a set of practical how to do exercises for detecting, surfacing, and discussing organizational defensive routines in a safe and productive way. The combination of text, business fable, and interactive and reflective exercises is versatile in its application to both individuals and groups. The c\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp\u003eForeword ix\u003cbr\u003e\u003ci\u003eBy Chris Argyris\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003eAcknowledgments xi\u003c\/p\u003e \u003cp\u003eAbout the Author xiii\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart One Defining Defensive Routines 1\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e1 Framing the Issue: The Work of Chris Argyris 3\u003c\/p\u003e \u003cp\u003e2 The Foundational Skill Set 15\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart Two Mark, Brenda, You, and Me: Bringing Defensive Routines About and Keeping Them in Place 37\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e3 Conditions of Threat and Embarrassment: Fix It Now or Fix It Later, Scene One: The Bad News 39\u003c\/p\u003e \u003cp\u003e4 Being in Control: Fix It Now or Fix It Later, Scene Two: The Word Gets Out 61\u003c\/p\u003e \u003cp\u003e5 Bypass Tactics and Covering Up: Fix It Now or Fix It Later, Scene Three: Being Nice 79\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart Three Discussing the Undiscussable 101\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003e6 Strategic Interventions: Interviews and Mapping 103\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e7 The De-Escalation: Fix It Now or Fix It Later: Mark and Brenda Reflect 121\u003c\/p\u003e \u003cp\u003e8 Engaging Differences 141\u003c\/p\u003e \u003cp\u003e9 Key Thought Enablers 157\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart Four Staying on the Path of Learning 175\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e10 Mistakes, Continuous Learning, and Progress 177\u003c\/p\u003e \u003cp\u003e11 Helping Those Who Teach, Learn 189\u003c\/p\u003e \u003cp\u003eConclusion 213\u003c\/p\u003e \u003cp\u003eAppendix A: Mapping Templates 215\u003c\/p\u003e \u003cp\u003eAppendix B: Strategies for Case Study Groups 239\u003c\/p\u003e \u003cp\u003eBibliography 247\u003c\/p\u003e \u003cp\u003eIndex 251\u003c\/p\u003e \u003cp\u003eHow to Use the DVD 267\u003c\/p\u003e","brand":"John Wiley \u0026 Sons Inc","offers":[{"title":"Default Title","offer_id":48865898824023,"sku":"9780787986322","price":56.7,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780787986322.jpg?v=1722276108","url":"https:\/\/bookcurl.com\/products\/discussing-the-undiscussable-9780787986322","provider":"Book Curl","version":"1.0","type":"link"}