{"product_id":"difficult-conversations-in-education-health-and-social-care-9781032559841","title":"Difficult Conversations in Education Health and","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eThis accessible guide combines evidence-based research with practical experience to help develop effective communication skills for navigating difficult or challenging situations.\u003c\/p\u003e\u003cp\u003eThe book delves into what it means to be an effective and confident communicator, before addressing how to approach those often-avoided difficult conversations. Key features include:\u003c\/p\u003e\u003cul\u003e \u003cli\u003eStrategies for tackling tough topics, from handling emotional outbursts to addressing both conscious and unconscious reactions.\u003c\/li\u003e \u003cli\u003eApproaches for discussing sensitive issues like trauma, sexuality, gender, race, and serious concerns.\u003c\/li\u003e \u003cli\u003eEngaging case studies, scenarios, activities, and top tips to support discussions.\u003c\/li\u003e \u003cli\u003ePractical advice on how to enhance communication skills and prevent difficult conversations from escalating.\u003c\/li\u003e \u003cli\u003eExploring concepts and techniques that can be applied across various professions and in personal life as well.\u003c\/li\u003e \u003c\/ul\u003e\u003cp\u003eThe authors emphasize the importa\u003c\/p\u003e","brand":"Taylor \u0026 Francis","offers":[{"title":"Default Title","offer_id":51019117461847,"sku":"9781032559841","price":21.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781032559841.jpg?v=1750779360","url":"https:\/\/bookcurl.com\/products\/difficult-conversations-in-education-health-and-social-care-9781032559841","provider":"Book Curl","version":"1.0","type":"link"}