{"product_id":"difficult-conversations-in-a-week-9781473607804","title":"Difficult Conversations In A Week","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cb\u003eDifficult conversations just got easier\u003c\/b\u003e\u003cbr\u003eHow do you deal professionally with a colleague whose work is seriously below standard? A supplier who is always late? Saying ''no'' graciously? Giving someone bad news? Many of us have been on the receiving end of business conversations that have been badly handled, poorly timed or scarcely prepared for by the person we''re talking to. \u003cbr\u003e\u003cbr\u003eThis practical book offers help to new and aspiring managers in a variety of business situations, such as delivering bad news in an appraisal, and how to work with a range of colleagues who may be lazy, negative orincompetent.\u003cbr\u003e\u003cbr\u003eWhether you choose to read it in a week or in a single sitting, \u003ci\u003eDifficult Conversations In A Week \u003c\/i\u003eis your fastest route to success:\u003cbr\u003e\u003cbr\u003e- Sunday: Why are some conversations difficult? We may tend to avoid difficult conversations: how else can you deal with them? \u003cbr\u003e- Monday: Manage your emotions Distinguish the facts of an incident and how colleagues feel","brand":"John Murray Press","offers":[{"title":"Default Title","offer_id":48739502588247,"sku":"9781473607804","price":9.49,"currency_code":"GBP","in_stock":false}],"url":"https:\/\/bookcurl.com\/products\/difficult-conversations-in-a-week-9781473607804","provider":"Book Curl","version":"1.0","type":"link"}