{"product_id":"designing-matrix-organizations-that-actually-work-9780470316313","title":"Designing Matrix Organizations that Actually Work","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eOrganization structures do not fail, says Jay Galbraith, but management fails at implementing them correctly. This is why, he explains, the idea that the matrix does not work still exists today, even among people who should know better. But the matrix has become a necessary form of organization in today''s business environment. Companies now know that if they have multiple product lines, do business in multiple countries, and serve many customer segments through a variety of channels, there is no way they can avoid some kind of a matrix structure and the question most are asking is How do we learn how to operate the matrix effectively? In \u003ci\u003eDesigning Matrix Organizations That Actually Work\u003c\/i\u003e, Galbraith answers this and other questions as he shows how to make a matrix work effectively.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cp\u003ePreface viii\u003c\/p\u003e \u003cp\u003eIntroduction: Matrix Organizations: What Are They?\u003c\/p\u003e \u003cp\u003eWhere Did They Come From? 1\u003c\/p\u003e \u003cp\u003eWhat Is a Matrix? 3\u003c\/p\u003e \u003cp\u003eWhat Are the Origins of the Matrix? 7\u003c\/p\u003e \u003cp\u003eWhat Happened? 10\u003c\/p\u003e \u003cp\u003eThe Star Model 12\u003c\/p\u003e \u003cp\u003eImplications of the Star Model 17\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart One: Simple Matrix Organizations 21\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003e1. Simple Matrix Structures 25\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eTwo-Dimensional Structures 25\u003c\/p\u003e \u003cp\u003ePharmaceutical R\u0026amp;D Lab Example 35\u003c\/p\u003e \u003cp\u003eSummary 40\u003c\/p\u003e \u003cp\u003e\u003cb\u003e2. The Two-Hat Model 41\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eWhat Is the Two-Hat Model? 41\u003c\/p\u003e \u003cp\u003eExamples of Two-Hat Structures 44\u003c\/p\u003e \u003cp\u003eSummary 50\u003c\/p\u003e \u003cp\u003e\u003cb\u003e3. The Baton Pass Model 51\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Consumer Goods Model 51\u003c\/p\u003e \u003cp\u003eThe Pharmaceutical Model 54\u003c\/p\u003e \u003cp\u003eSummary 63\u003c\/p\u003e \u003cp\u003e\u003cb\u003e4. The Matrix Within a Matrix 65\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eDesign Challenges of the Matrix Within a Matrix 65\u003c\/p\u003e \u003cp\u003eMatrix Within a Matrix at the Corporate Level 69\u003c\/p\u003e \u003cp\u003eMars Pet Food Example 70\u003c\/p\u003e \u003cp\u003eSummary 73\u003c\/p\u003e \u003cp\u003e\u003cb\u003e5. Balancing Power and Defining Roles 75\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eDesigning Power Bases 75\u003c\/p\u003e \u003cp\u003eRoles and Responsibilities 82\u003c\/p\u003e \u003cp\u003eSummary 85\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart Two: Complex Matrix Structures 87\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003e6. The Three-Dimensional Matrix 91\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eInternational Strategy 91\u003c\/p\u003e \u003cp\u003eThe Geography-Dominant Matrix 98\u003c\/p\u003e \u003cp\u003eThe Balanced Matrix 102\u003c\/p\u003e \u003cp\u003eThe Business-Dominant Matrix 106\u003c\/p\u003e \u003cp\u003eDifferentiated Structures 107\u003c\/p\u003e \u003cp\u003eOther Three-Dimensional Models 109\u003c\/p\u003e \u003cp\u003eSummary 112\u003c\/p\u003e \u003cp\u003e\u003cb\u003e7. More Complex Matrix Structures 115\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eGlobal Account Teams 115\u003c\/p\u003e \u003cp\u003eThe Front-Back Hybrid Model 116\u003c\/p\u003e \u003cp\u003eSummary 126\u003c\/p\u003e \u003cp\u003e\u003cb\u003e8. The IBM Structure 129\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe IBM Front-Back Hybrid 129\u003c\/p\u003e \u003cp\u003eMore Complexity? 136\u003c\/p\u003e \u003cp\u003eSummary 137\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart Three: Completing the Star Model 139\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003e9. Communication in the Matrix 143\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eInformal Communication 144\u003c\/p\u003e \u003cp\u003eFormal Communication 145\u003c\/p\u003e \u003cp\u003eSummary 150\u003c\/p\u003e \u003cp\u003e\u003cb\u003e10. Planning and Coordination Processes 153\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eGoal Alignment, Dispute Resolution, and Coordination Mechanisms 153\u003c\/p\u003e \u003cp\u003eSummary 160\u003c\/p\u003e \u003cp\u003e\u003cb\u003e11. Planning Processes in the Complex Matrix 161\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eWhat About Complex Matrix Designs? 161\u003c\/p\u003e \u003cp\u003eGet the System in a Room 172\u003c\/p\u003e \u003cp\u003eOnline Processes 175\u003c\/p\u003e \u003cp\u003eSummary 178\u003c\/p\u003e \u003cp\u003e\u003cb\u003e12. Human Resources Policies 179\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eHuman Capital 180\u003c\/p\u003e \u003cp\u003eSocial Capital 196\u003c\/p\u003e \u003cp\u003eSummary 199\u003c\/p\u003e \u003cp\u003e\u003cb\u003e13. Leadership in a Matrix Organization 201\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eSeeing That Conflicts Are Resolved 202\u003c\/p\u003e \u003cp\u003eManaging the Top Team 208\u003c\/p\u003e \u003cp\u003eBalancing Power 210\u003c\/p\u003e \u003cp\u003eSummary 213\u003c\/p\u003e \u003cp\u003e\u003cb\u003e14. Implementing a Matrix 215\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eUsing the Star Model 215\u003c\/p\u003e \u003cp\u003eBuilding Capabilities 218\u003c\/p\u003e \u003cp\u003eSummary 229\u003c\/p\u003e \u003cp\u003e\u003cb\u003e15. A Synopsis of Matrix Capabilities 231\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eEpilogue: Personal Stories: The Uses and Abuses of the Matrix 235\u003c\/p\u003e \u003cp\u003eEarly Phase: “What Is a Matrix, Anyway?” 235\u003c\/p\u003e \u003cp\u003eMatrix Takes Off and Becomes Trendy 239\u003c\/p\u003e \u003cp\u003eThe Phase of Decline 243\u003c\/p\u003e \u003cp\u003eThe Stealth Matrix Phase 245\u003c\/p\u003e \u003cp\u003eToday: Matrix Out of the Closet 247\u003c\/p\u003e \u003cp\u003eReferences 249\u003c\/p\u003e \u003cp\u003eAbout the Author 251\u003c\/p\u003e \u003cp\u003eIndex 253\u003c\/p\u003e","brand":"John Wiley \u0026 Sons Inc","offers":[{"title":"Default Title","offer_id":48864626344279,"sku":"9780470316313","price":42.75,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780470316313.jpg?v=1722272791","url":"https:\/\/bookcurl.com\/products\/designing-matrix-organizations-that-actually-work-9780470316313","provider":"Book Curl","version":"1.0","type":"link"}