{"product_id":"decision-support-systems-for-business-intelligence-second-edition-9780470433744","title":"Decision Support Systems for Business Intelligence Second Edition","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eDecision Support Systems for Business Intelligence examines decision making in general, the translation of knowledge about decision making into a DSS model, and the actual programming of a DSS. It also combines the theoretical underpinnings of the topic with practical application using tools and technology currently available.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\"This volume is an excellent book for courses on information systems, decision support systems, and data mining at the advanced undergraduate and graduate levels. It also serves as a practical reference for professionals working in the fields of business, statistics, engineering, and computer technology.\" (Zentralblatt MATH, 2011)  \u003cp\u003e \"Providing a unique combination of theory, applications, and technology, Decision Support Systems for Business Intelligence, Second Edition supplies readers with the hands-on approach that is needed to understand the implications of theory to DSS design as well as the skills needed to construct a DSS.\" (News Blaze, 28 February 2011)\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cp\u003ePreface xiii\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart I Introduction to Decision Support Systems 1\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003e1 Introduction 3\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eWhat is a DSS? 13\u003c\/p\u003e \u003cp\u003eUses of a Decision Support System 17\u003c\/p\u003e \u003cp\u003eThe Book 19\u003c\/p\u003e \u003cp\u003eSuggested Readings 19\u003c\/p\u003e \u003cp\u003eQuestions 21\u003c\/p\u003e \u003cp\u003eOn the Web 22\u003c\/p\u003e \u003cp\u003e\u003cb\u003e2 Decision Making 23\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eRational Decisions 25\u003c\/p\u003e \u003cp\u003eBounded Rationality and Muddling Through 29\u003c\/p\u003e \u003cp\u003eNature of Managers 31\u003c\/p\u003e \u003cp\u003eAppropriate Decision Support 33\u003c\/p\u003e \u003cp\u003eElectronic Memory 33\u003c\/p\u003e \u003cp\u003eBias in Decision Making 33\u003c\/p\u003e \u003cp\u003eAppropriate Data Support 36\u003c\/p\u003e \u003cp\u003eInformation Processing Models 37\u003c\/p\u003e \u003cp\u003eTracking Experience 45\u003c\/p\u003e \u003cp\u003eGroup Decision Making 46\u003c\/p\u003e \u003cp\u003eIntuition, Qualitative Data, and Decision Making 47\u003c\/p\u003e \u003cp\u003eHow Do We Support Intuition? 48\u003c\/p\u003e \u003cp\u003eVirtual Experience 51\u003c\/p\u003e \u003cp\u003eBusiness Intelligence and Decision Making 53\u003c\/p\u003e \u003cp\u003eAnalytics 57\u003c\/p\u003e \u003cp\u003eCompetitive Business Intelligence 58\u003c\/p\u003e \u003cp\u003eConclusion 60\u003c\/p\u003e \u003cp\u003eSuggested Readings 60\u003c\/p\u003e \u003cp\u003eQuestions 65\u003c\/p\u003e \u003cp\u003eOn the Web 66\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart II DSS Components 67\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003e3 Data Component 69\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eSpecific View Toward Included Data 72\u003c\/p\u003e \u003cp\u003eCharacteristics of Information 73\u003c\/p\u003e \u003cp\u003eTimeliness 73\u003c\/p\u003e \u003cp\u003eSufficiency 74\u003c\/p\u003e \u003cp\u003eLevel of Detail 75\u003c\/p\u003e \u003cp\u003eUnderstandability 76\u003c\/p\u003e \u003cp\u003eFreedom from Bias 77\u003c\/p\u003e \u003cp\u003eDecision Relevance 78\u003c\/p\u003e \u003cp\u003eComparability 78\u003c\/p\u003e \u003cp\u003eReliability 80\u003c\/p\u003e \u003cp\u003eRedundancy 80\u003c\/p\u003e \u003cp\u003eCost Efficiency 80\u003c\/p\u003e \u003cp\u003eQuantifiability 81\u003c\/p\u003e \u003cp\u003eAppropriateness of Format 82\u003c\/p\u003e \u003cp\u003eMore is Never Better! 83\u003c\/p\u003e \u003cp\u003eDatabases 85\u003c\/p\u003e \u003cp\u003eDatabase Management Systems 86\u003c\/p\u003e \u003cp\u003eData Warehouses 87\u003c\/p\u003e \u003cp\u003eData Scrubbing 93\u003c\/p\u003e \u003cp\u003eData Adjustment 96\u003c\/p\u003e \u003cp\u003eArchitecture 97\u003c\/p\u003e \u003cp\u003eCar Example 101\u003c\/p\u003e \u003cp\u003ePossible Criteria 101\u003c\/p\u003e \u003cp\u003eData Warehouse 102\u003c\/p\u003e \u003cp\u003eInformation Uses 102\u003c\/p\u003e \u003cp\u003e“How To” 107\u003c\/p\u003e \u003cp\u003eDiscussion 118\u003c\/p\u003e \u003cp\u003eSuggested Readings 121\u003c\/p\u003e \u003cp\u003eQuestions 123\u003c\/p\u003e \u003cp\u003eOn the Web 124\u003c\/p\u003e \u003cp\u003e\u003cb\u003e4 Model Component 125\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eModels and Analytics 125\u003c\/p\u003e \u003cp\u003eOptions for Models 129\u003c\/p\u003e \u003cp\u003eRepresentation 130\u003c\/p\u003e \u003cp\u003eTime Dimension 132\u003c\/p\u003e \u003cp\u003eLinearity of the Relationship 134\u003c\/p\u003e \u003cp\u003eDeterministic Versus Stochastic 135\u003c\/p\u003e \u003cp\u003eDescriptive Versus Normative 136\u003c\/p\u003e \u003cp\u003eCausality Versus Correlation 137\u003c\/p\u003e \u003cp\u003eMethodology Dimension 138\u003c\/p\u003e \u003cp\u003eProblems of Models 147\u003c\/p\u003e \u003cp\u003eData Mining 148\u003c\/p\u003e \u003cp\u003eIntelligent Agents 156\u003c\/p\u003e \u003cp\u003eModel-Based Management Systems 159\u003c\/p\u003e \u003cp\u003eEasy Access to Models 159\u003c\/p\u003e \u003cp\u003eUnderstandability of Results 163\u003c\/p\u003e \u003cp\u003eIntegrating Models 166\u003c\/p\u003e \u003cp\u003eSensitivity of a Decision 168\u003c\/p\u003e \u003cp\u003eModel Management Support Tools 174\u003c\/p\u003e \u003cp\u003eCar Example 177\u003c\/p\u003e \u003cp\u003eBrainstorming and Alternative Generation 177\u003c\/p\u003e \u003cp\u003eFlexibility Concerns 179\u003c\/p\u003e \u003cp\u003eEvaluating Alternatives 183\u003c\/p\u003e \u003cp\u003eRunning External Models 189\u003c\/p\u003e \u003cp\u003eDiscussion 190\u003c\/p\u003e \u003cp\u003eSuggested Readings 190\u003c\/p\u003e \u003cp\u003eQuestions 193\u003c\/p\u003e \u003cp\u003eOn the Web 195\u003c\/p\u003e \u003cp\u003e\u003cb\u003e4S Intelligence and Decision Support Systems 197\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eProgramming Reasoning 200\u003c\/p\u003e \u003cp\u003eBackward-Chaining Reasoning 201\u003c\/p\u003e \u003cp\u003eForward-Chaining Reasoning 203\u003c\/p\u003e \u003cp\u003eComparison of Reasoning Processes 206\u003c\/p\u003e \u003cp\u003eUncertainty 206\u003c\/p\u003e \u003cp\u003eRepresenting Uncertainty with Probability Theory 208\u003c\/p\u003e \u003cp\u003eRepresenting Uncertainty with Certainty Factors 209\u003c\/p\u003e \u003cp\u003eDiscussion 211\u003c\/p\u003e \u003cp\u003eSuggested Readings 211\u003c\/p\u003e \u003cp\u003eQuestions 212\u003c\/p\u003e \u003cp\u003eOn the Web 212\u003c\/p\u003e \u003cp\u003e\u003cb\u003e5 User Interface 215\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eGoals of the User Interface 216\u003c\/p\u003e \u003cp\u003eMechanisms of User Interfaces 218\u003c\/p\u003e \u003cp\u003eUser Interface Components 223\u003c\/p\u003e \u003cp\u003eAction Language 224\u003c\/p\u003e \u003cp\u003eDisplay or Presentation Language 233\u003c\/p\u003e \u003cp\u003eKnowledge Base 251\u003c\/p\u003e \u003cp\u003eCar Example 256\u003c\/p\u003e \u003cp\u003eDiscussion 271\u003c\/p\u003e \u003cp\u003eSuggested Readings 271\u003c\/p\u003e \u003cp\u003eQuestions 273\u003c\/p\u003e \u003cp\u003eOn the Web 274\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart III Issues of Design 277\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003e6 International Decision Support Systems 279\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eInformation Availability Standards 289\u003c\/p\u003e \u003cp\u003eData Privacy 290\u003c\/p\u003e \u003cp\u003eData Availability 295\u003c\/p\u003e \u003cp\u003eData Flow 296\u003c\/p\u003e \u003cp\u003eCross-Cultural Modeling 297\u003c\/p\u003e \u003cp\u003eEffects of Culture on Decision Support System 303\u003c\/p\u003e \u003cp\u003eDiscussion 310\u003c\/p\u003e \u003cp\u003eSuggested Readings 310\u003c\/p\u003e \u003cp\u003eQuestions 312\u003c\/p\u003e \u003cp\u003eOn the Web 313\u003c\/p\u003e \u003cp\u003e\u003cb\u003e7 Designing a Decision Support System 315\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003ePlanning for Decision Support Systems 319\u003c\/p\u003e \u003cp\u003eDesigning a Specific DSS 320\u003c\/p\u003e \u003cp\u003eDesign Approaches 329\u003c\/p\u003e \u003cp\u003eThe Design Team 340\u003c\/p\u003e \u003cp\u003eDSS Design and Reengineering 341\u003c\/p\u003e \u003cp\u003eDiscussion 344\u003c\/p\u003e \u003cp\u003eSuggested Readings 344\u003c\/p\u003e \u003cp\u003eQuestions 346\u003c\/p\u003e \u003cp\u003eOn the Web 347\u003c\/p\u003e \u003cp\u003e\u003cb\u003e8 Object-Oriented Technologies and DSS Design 349\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eKinds of Development Tools 350\u003c\/p\u003e \u003cp\u003eNon-Object-Oriented Tools 350\u003c\/p\u003e \u003cp\u003eObject-Oriented Tools 352\u003c\/p\u003e \u003cp\u003eBenefits of Object-Oriented Technologies for DSS 365\u003c\/p\u003e \u003cp\u003eSuggested Readings 366\u003c\/p\u003e \u003cp\u003eQuestions 367\u003c\/p\u003e \u003cp\u003eOn the Web 367\u003c\/p\u003e \u003cp\u003e\u003cb\u003e9 Implementation and Evaluation 369\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eImplementation Strategy 369\u003c\/p\u003e \u003cp\u003eEnsure System Does What It is Supposed to Do the Way It is Supposed to Do It 372\u003c\/p\u003e \u003cp\u003eKeep Solution Simple 375\u003c\/p\u003e \u003cp\u003eDevelop Satisfactory Support Base 375\u003c\/p\u003e \u003cp\u003eInstitutionalize System 380\u003c\/p\u003e \u003cp\u003eImplementation and System Evaluation 382\u003c\/p\u003e \u003cp\u003eTechnical Appropriateness 382\u003c\/p\u003e \u003cp\u003eOverall Usefulness 385\u003c\/p\u003e \u003cp\u003eImplementation Success 386\u003c\/p\u003e \u003cp\u003eOrganizational Appropriateness 391\u003c\/p\u003e \u003cp\u003eDiscussion 392\u003c\/p\u003e \u003cp\u003eSuggested Readings 392\u003c\/p\u003e \u003cp\u003eQuestions 394\u003c\/p\u003e \u003cp\u003eOn the Web 395\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart IV Extensions of Decision Support Systems 397\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003e10 Executive Information and Dashboards 399\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eKPIs and Balanced Scoreboards 400\u003c\/p\u003e \u003cp\u003eDashboards 401\u003c\/p\u003e \u003cp\u003eDashboard as Driver to EIS 408\u003c\/p\u003e \u003cp\u003eDesign Requirements for Dashboard 410\u003c\/p\u003e \u003cp\u003eDashboard Appliances 417\u003c\/p\u003e \u003cp\u003eValue of Dashboard and EIS 418\u003c\/p\u003e \u003cp\u003eDiscussion 423\u003c\/p\u003e \u003cp\u003eSuggested Readings 423\u003c\/p\u003e \u003cp\u003eQuestions 425\u003c\/p\u003e \u003cp\u003eOn the Web 426\u003c\/p\u003e \u003cp\u003e\u003cb\u003e11 Group Decision Support Systems 427\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eGroupware 429\u003c\/p\u003e \u003cp\u003eGDSS Definitions 432\u003c\/p\u003e \u003cp\u003eFeatures of Support 434\u003c\/p\u003e \u003cp\u003eDecision-Making Support 434\u003c\/p\u003e \u003cp\u003eProcess Support 438\u003c\/p\u003e \u003cp\u003eGDSS and Reengineering 439\u003c\/p\u003e \u003cp\u003eDiscussion 440\u003c\/p\u003e \u003cp\u003eSuggested Readings 440\u003c\/p\u003e \u003cp\u003eQuestions 442\u003c\/p\u003e \u003cp\u003eOn the Web 443\u003c\/p\u003e \u003cp\u003eIndex 445\u003c\/p\u003e","brand":"Wiley","offers":[{"title":"Default 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