{"product_id":"customer-success-essentials-9781788608244","title":"Customer Success Essentials","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eWhen your customers succeed, your business succeeds. Customer Success is all about generating revenue growth through customer relationships, outcomes, trust, loyalty, retention and referrals  and Kellie Lucas is a pioneer in the discipline.\u003c\/p\u003e \u003cp\u003eDiscover how to maximise customer retention, recurring revenue and growth, build a productive and balanced team and excel as a Customer Success professional - in just 6 minutes!\u003c\/p\u003e","brand":"Practical Inspiration Publishing","offers":[{"title":"Default Title","offer_id":51771507835223,"sku":"9781788608244","price":9.49,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781788608244.jpg?v=1758728101","url":"https:\/\/bookcurl.com\/products\/customer-success-essentials-9781788608244","provider":"Book Curl","version":"1.0","type":"link"}