{"product_id":"crowdsourcing-in-the-public-sector-9781626163799","title":"Crowdsourcing in the Public Sector","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eCrowdsourcing is a term that was coined in 2006 to describe how the commercial sector was beginning to outsource problems or tasks to the public through an open call for solutions over the internet or social media. Crowdsourcing works to generate new ideas or develop innovative solutions to problems by drawing on the wisdom of the many rather than the few. US local government experimented with rudimentary crowdsourcing strategies as early as 1989, but in the last few years local, state, and federal government have increasingly turned to crowdsourcing to enhance citizen participation in problem solving, setting priorities, and decision making. While crowdsourcing in the public sector holds much promise and is part of a larger movement toward more citizen participation in democratic government, many challenges, especially legal and ethical issues, need to be addressed to successfully adapt it for use in the public sector. Daren C. Brabham has been at the forefront of the academic study of crowdsourcing. This book includes extensive interviews with public and private sector managers who have used crowdsourcing. Brabham concludes with a list of the top ten best practices for public managers.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003ePreface  Introduction: Crowdsourcing and Public Participation   1. Crowdsourcing's Conceptual Foundations 2. Deciding If and When to Use Crowdsourcing     Knowledge Discovery and Management (KDM)     Distributed Human Intelligence Tasking (DHIT)     Broadcast Search     Peer-Vetted Creative Production (PVCP) 3. The Planning Phase      Best Practice 1: Clearly defi ne the problem and            solution parameters      Best Practice 2: Determine the level of commitment            to the outcomes received      Best Practice 3: Know the online community and            its motivations4. The Implementation Phase     Best Practice 4: Invest in usable, interesting,           well-designed tools     Best Practice 5: Craft policies in line with the legal needs           of the organization and the online community     Best Practice 6: Launch promotional and growth plans           to sustain the community     Best Practice 7. Be honest, transparent, and responsive     Best Practice 8: Be involved but let go of control 5. The Post-Implementation Phase      Best Practice 9: Acknowledge users and follow through            on obligations      Best Practice 10: Assess the project from many angles   Conclusion: The Future of Crowdsourcing in the Public Sector5  Notes Bibliography","brand":"Georgetown University Press","offers":[{"title":"Default Title","offer_id":50515958301015,"sku":"9781626163799","price":12.82,"currency_code":"GBP","in_stock":false}],"url":"https:\/\/bookcurl.com\/products\/crowdsourcing-in-the-public-sector-9781626163799","provider":"Book Curl","version":"1.0","type":"link"}