{"product_id":"cost-recovery-9780470322383","title":"Cost Recovery","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cul\u003e \u003cli\u003e\n\u003ci\u003eCost Recovery: Turning Your Accounts Payable Department into a Profit Center\u003c\/i\u003e shows how to identify a company''s hidden financial assets.\u003c\/li\u003e \u003cli\u003eIt provides tools to assist organizations generate cash recoveries, stop profit leaks, move away from control issues, and work towards process improvements.\u003c\/li\u003e \u003cli\u003eThe book shows how to incorporate profit recovery technology, and how to pair a company with a recovery expert best suited to the company''s needs to achieve bottom line results.\u003c\/li\u003e \u003cli\u003eThe book discusses how to utilize free services offered by cost recovery consultants, using of top money-saving proves improvements, and how to create a plan to maximize recovering technology.\u003c\/li\u003e \u003c\/ul\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\"Now every organization can generate cash recoveries, stop profit leaks, move away from control issues, and work toward process improvements with the tools found in \u003ci\u003eCost Recovery\u003c\/i\u003e. Authoritatively showing how to incorporate profit recovery technology to achieve stellar-bottom-line results, this insightful and highly readable book provides step-by-step guidance for completing a cost recovery effort of any company's spending.\" (\u003ci\u003eAccountingWEB.com\u003c\/i\u003e, February 8, 2010)  \u003cp\u003e\"Mr. Lanza has authored an excellent how-to book for auditing your accounts payable functions to determine how you might recover costs for your company…it is logically organized, clearly written and meant to be a work guide. This book should be on every financial manager, controller and CFO's desk.\" (\u003ci\u003eExecutive Leader Coach\u003c\/i\u003e, December 2009)\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eAbout the Author xiii\u003c\/p\u003e \u003cp\u003eForeword xv\u003c\/p\u003e \u003cp\u003ePreface xvii\u003c\/p\u003e \u003cp\u003eAcknowledgments xxi\u003c\/p\u003e \u003cp\u003eHow to Use This Book xxiii\u003c\/p\u003e \u003cp\u003e\u003cb\u003eCHAPTER 1 Benefits of Recovery Services 1\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eU.S. General Accounting Office Report “Recommends” Recovery Auditing 1\u003c\/p\u003e \u003cp\u003eTop Benefits of Cost Recovery 2\u003c\/p\u003e \u003cp\u003eTop Reasons for Recovery 4\u003c\/p\u003e \u003cp\u003eRecovery Estimates—Embrace the Uncertainty 5\u003c\/p\u003e \u003cp\u003eWhen Recovery Becomes Fraud 6\u003c\/p\u003e \u003cp\u003eSarbanes-Oxley Implications 9\u003c\/p\u003e \u003cp\u003e\u003cb\u003eCHAPTER 2 Overcoming Obstacles to Getting Recovery Started 15\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eOvercoming Obstacles to a “No Brainer” Service 15\u003c\/p\u003e \u003cp\u003eWhy Internal Audit Department Are Sometimes the Worst Resource for Doing Recovery Audits 19\u003c\/p\u003e \u003cp\u003eWhy Internal Audit Departments Are Truly the Best Resource for Doing Recovery Audits 20\u003c\/p\u003e \u003cp\u003eWhy Select a Provider for Your First Audit 23\u003c\/p\u003e \u003cp\u003e\u003cb\u003eCHAPTER 3 Assessing Opportunities and Risk 25\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eFocusing on the Largest Fish 25\u003c\/p\u003e \u003cp\u003eScattergraphing: A Powerful Tool to Identify Changes in Company Activity 27\u003c\/p\u003e \u003cp\u003eGoing Deeper and Data Auditing Vendor Accounts 30\u003c\/p\u003e \u003cp\u003eUsing Vendor Toolsets 33\u003c\/p\u003e \u003cp\u003eThe Top 10 Questions to Ask When Deciding to Do a Recovery Audit 33\u003c\/p\u003e \u003cp\u003e\u003cb\u003eCHAPTER 4 The Overall Cost Recovery Marketplace 36\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eHow the Industry Worked in the Past 36\u003c\/p\u003e \u003cp\u003eRecovery Consulting Today 37\u003c\/p\u003e \u003cp\u003eThe Evolving and Continuous Recovery Process at Companies 38\u003c\/p\u003e \u003cp\u003eWhy Recovery Consulting Is so Popular 39\u003c\/p\u003e \u003cp\u003eDimensions of Recovery 41\u003c\/p\u003e \u003cp\u003eRecovery Categories 44\u003c\/p\u003e \u003cp\u003eHow the Recovery Areas Are Defined in This Book 47\u003c\/p\u003e \u003cp\u003e\u003cb\u003eCHAPTER 5 Accounts Payable and Procurement 49\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eCase Study 5.1: American Auto Runs a Tight Ship 49\u003c\/p\u003e \u003cp\u003eCase Study 5.2: Public Utility with Staffing Problems 51\u003c\/p\u003e \u003cp\u003eCase Study 5.3: Contract Compliance with Pinpoint Profit Recovery Services, Inc. 53\u003c\/p\u003e \u003cp\u003eCase Study 5.4: International Personal Goods Manufacturer with Retail Outlets 54\u003c\/p\u003e \u003cp\u003eCase Study Wrap-Up 56\u003c\/p\u003e \u003cp\u003eRecoveries to Find 58\u003c\/p\u003e \u003cp\u003eQuestions to Ask When Assessing the Opportunity 59\u003c\/p\u003e \u003cp\u003eConclusion 62\u003c\/p\u003e \u003cp\u003e\u003cb\u003eCHAPTER 6 Advertising Agency Audits and Media Reviews 63\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eOverview 63\u003c\/p\u003e \u003cp\u003eCase Study 6.1: Reluctant Marketing Department Hiding Its Intentional Agency Benefit 63\u003c\/p\u003e \u003cp\u003eCase Study 6.2: Exit Audit after an Agency Transition 64\u003c\/p\u003e \u003cp\u003eCase Study 6.3: Media Management 65\u003c\/p\u003e \u003cp\u003eCase Study 6.4: Global Software Company 66\u003c\/p\u003e \u003cp\u003eCase Study Wrap-Up 67\u003c\/p\u003e \u003cp\u003eRecoveries to Find 71\u003c\/p\u003e \u003cp\u003ePrioritizing the Opportunity 73\u003c\/p\u003e \u003cp\u003eConclusion 74\u003c\/p\u003e \u003cp\u003e\u003cb\u003eCHAPTER 7 Audit Firm Benchmarking 76\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eOverview 76\u003c\/p\u003e \u003cp\u003eCase Study 7.1: An Auditor in Trouble? 77\u003c\/p\u003e \u003cp\u003eCase Study 7.2: Utility Service Firm Paying too Much 81\u003c\/p\u003e \u003cp\u003eCase Study Wrap-Up 84\u003c\/p\u003e \u003cp\u003eRecoveries to Find 87\u003c\/p\u003e \u003cp\u003eQuestions to Ask 87\u003c\/p\u003e \u003cp\u003eConclusion 87\u003c\/p\u003e \u003cp\u003e\u003cb\u003eCHAPTER 8 Escheatment (Unclaimed Property) 88\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eOverview 88\u003c\/p\u003e \u003cp\u003eCase Study 8.1: Accounts Receivable Overcrediting 92\u003c\/p\u003e \u003cp\u003eCase Study 8.2: Pinpoint Profit Recovery Assists Large Services Corporation 93\u003c\/p\u003e \u003cp\u003eCase Study Wrap-Up and Recoveries to Find 96\u003c\/p\u003e \u003cp\u003eQuestions to Ask When Assessing the Opportunity 99\u003c\/p\u003e \u003cp\u003eConclusion 100\u003c\/p\u003e \u003cp\u003e\u003cb\u003eCHAPTER 9 Freight Bill Auditing 101\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eOverview 101\u003c\/p\u003e \u003cp\u003eCase Study 9.1: When Freight Classes and Descriptions Make a Difference 102\u003c\/p\u003e \u003cp\u003eCase Study 9.2: Aluminum Manufacturer and Distributor Post-Audit 102\u003c\/p\u003e \u003cp\u003eCase Study Wrap-Up 102\u003c\/p\u003e \u003cp\u003eRecoveries to Find 107\u003c\/p\u003e \u003cp\u003eQuestions to Ask 108\u003c\/p\u003e \u003cp\u003eConclusion 108\u003c\/p\u003e \u003cp\u003e\u003cb\u003eCHAPTER 10 Health Benefits Auditing 109\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eOverview 109\u003c\/p\u003e \u003cp\u003eCase Study 10.1: Midwest Municipality Cuts Costs 111\u003c\/p\u003e \u003cp\u003eCase Study 10.2: Employer Takes Control 114\u003c\/p\u003e \u003cp\u003eCase Study 10.3: Holding Company Uses Comparison to Advantage 116\u003c\/p\u003e \u003cp\u003eCase Study Wrap-Up 117\u003c\/p\u003e \u003cp\u003eRecoveries to Find 121\u003c\/p\u003e \u003cp\u003eQuestions to Ask 122\u003c\/p\u003e \u003cp\u003eConclusion 123\u003c\/p\u003e \u003cp\u003e\u003cb\u003eCHAPTER 11 Lease Audits 124\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eOverview 124\u003c\/p\u003e \u003cp\u003eCase Study 11.1: The Portfolio Assessment of a National Consulting Firm 125\u003c\/p\u003e \u003cp\u003eCase Study 11.2: Variety of Issues at a National Banking Corporation 126\u003c\/p\u003e \u003cp\u003eCase Study 11.3: Park Avenue, New York City, with Inappropriate Cleaning and Utility Costs 127\u003c\/p\u003e \u003cp\u003eCase Study 11.4: Multinational Corporation Audits One Lease for Big Savings 129\u003c\/p\u003e \u003cp\u003eCase Study Wrap-Up 130\u003c\/p\u003e \u003cp\u003eRecoveries to Find 133\u003c\/p\u003e \u003cp\u003eQuestions to Ask When Assessing the Opportunity 134\u003c\/p\u003e \u003cp\u003eConclusion 135\u003c\/p\u003e \u003cp\u003e\u003cb\u003eCHAPTER 12 Order to Cash Reviews 136\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eOverview 136\u003c\/p\u003e \u003cp\u003eCase Study 12.1: Construction Materials Not Reporting All Cement Loads or Pricing Them Properly 136\u003c\/p\u003e \u003cp\u003eCase Study 12.2: Too Many (Fraudulent) Fourth-Quarter Sales 138\u003c\/p\u003e \u003cp\u003eCase Study Wrap-Up 139\u003c\/p\u003e \u003cp\u003eRecoveries to Find 141\u003c\/p\u003e \u003cp\u003eQuestions to Ask When Assessing the Opportunity 143\u003c\/p\u003e \u003cp\u003eConclusion 148\u003c\/p\u003e \u003cp\u003e\u003cb\u003eCHAPTER 13 Payroll Tax Credits 150\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eOverview and Recoveries: Savings to Find 150\u003c\/p\u003e \u003cp\u003eOther Federal Programs 153\u003c\/p\u003e \u003cp\u003eState and Local Incentives and Credits 154\u003c\/p\u003e \u003cp\u003eQuestions to Ask When Assessing the Opportunity 154\u003c\/p\u003e \u003cp\u003eConclusion 155\u003c\/p\u003e \u003cp\u003e\u003cb\u003eCHAPTER 14 Proactive Fraud Audits 156\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eOverview 156\u003c\/p\u003e \u003cp\u003eCase Study 14.1: Association of Certified Fraud Examiners Report to the Nation 158\u003c\/p\u003e \u003cp\u003eCase Study Wrap-Up 159\u003c\/p\u003e \u003cp\u003eRecoveries to Find 174\u003c\/p\u003e \u003cp\u003eQuestions to Ask When Assessing the Opportunity 175\u003c\/p\u003e \u003cp\u003eConclusion 175\u003c\/p\u003e \u003cp\u003e\u003cb\u003eCHAPTER 15 Project Fraud Audits 177\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eOverview 177\u003c\/p\u003e \u003cp\u003eCase Study 15.1: California State Welfare Automation Project 178\u003c\/p\u003e \u003cp\u003eCase Study Wrap-Up 180\u003c\/p\u003e \u003cp\u003eRecoveries to Find 183\u003c\/p\u003e \u003cp\u003eQuestions to Ask to Assess the Opportunity 184\u003c\/p\u003e \u003cp\u003eConclusion 186\u003c\/p\u003e \u003cp\u003e\u003cb\u003eCHAPTER 16 Real Estate Cost Segregation 187\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eOverview 187\u003c\/p\u003e \u003cp\u003eCase Study 16.1: Franchise Restaurant 188\u003c\/p\u003e \u003cp\u003eCase Study 16.2: Apartment Complex 189\u003c\/p\u003e \u003cp\u003eCase Study 16.3: Assisted Living 191\u003c\/p\u003e \u003cp\u003eCase Study 16.4: Two-Story Medical Office Facility 192\u003c\/p\u003e \u003cp\u003eCase Study Wrap-Up 193\u003c\/p\u003e \u003cp\u003eRecoveries to Find 194\u003c\/p\u003e \u003cp\u003eQuestions to Ask When Assessing the Opportunity 195\u003c\/p\u003e \u003cp\u003eConclusion 199\u003c\/p\u003e \u003cp\u003e\u003cb\u003eCHAPTER 17 Research and Development Tax Credits 200\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eBackground 200\u003c\/p\u003e \u003cp\u003eCase Study 17.1: Engine Service Firm R\u0026amp;D Credits 201\u003c\/p\u003e \u003cp\u003eCase Study Wrap-Up 203\u003c\/p\u003e \u003cp\u003eQuestions to Ask When Assessing the Opportunity 208\u003c\/p\u003e \u003cp\u003eConclusion 208\u003c\/p\u003e \u003cp\u003e\u003cb\u003eCHAPTER 18 Strategic Sourcing 210\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eOverview 210\u003c\/p\u003e \u003cp\u003eCase Study 18.1: $1.6 Million in Annual Savings for Food Distribution Company 211\u003c\/p\u003e \u003cp\u003eCase Study 18.2: Private College Saves More than $200,000 212\u003c\/p\u003e \u003cp\u003eCase Study 18.3: Multi-Project Strategic Sourcing 212\u003c\/p\u003e \u003cp\u003eCase Study Wrap-Up 214\u003c\/p\u003e \u003cp\u003eRecoveries to Find 219\u003c\/p\u003e \u003cp\u003eQuestions to Ask When Assessing the Opportunity 221\u003c\/p\u003e \u003cp\u003eConclusion 221\u003c\/p\u003e \u003cp\u003e\u003cb\u003eCHAPTER 19 Telecommunications Auditing 223\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eOverview 223\u003c\/p\u003e \u003cp\u003eCase Study 19.1: Refund of Local Service Charges at a Transportation Company 224\u003c\/p\u003e \u003cp\u003eCase Study 19.2: Future Savings of Local Service Charges at a Multi-Location Retail Chain 224\u003c\/p\u003e \u003cp\u003eCase Study 19.3: California School District 225\u003c\/p\u003e \u003cp\u003eCase Study 19.4: Future Savings of Wireless Charges at a Media Company 225\u003c\/p\u003e \u003cp\u003eCase Study Wrap-Up 226\u003c\/p\u003e \u003cp\u003eRecoveries to Find 227\u003c\/p\u003e \u003cp\u003eQuestions to Ask 230\u003c\/p\u003e \u003cp\u003eConclusion 230\u003c\/p\u003e \u003cp\u003e\u003cb\u003eCHAPTER 20 Travel and Entertainment Reviews 231\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eOverview 231\u003c\/p\u003e \u003cp\u003eCase Studies 20.1: How to Make $20,000 in One Year, Tax-Free: Specific Schemes 232\u003c\/p\u003e \u003cp\u003eCase Study Wrap-Up 233\u003c\/p\u003e \u003cp\u003eAutomation Benefits 236\u003c\/p\u003e \u003cp\u003eRecoveries to Find 237\u003c\/p\u003e \u003cp\u003eQuestions to Ask When Assessing the Opportunity 238\u003c\/p\u003e \u003cp\u003eConclusion 239\u003c\/p\u003e \u003cp\u003e\u003cb\u003eCHAPTER 21 Utility Reviews 240\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eOverview 240\u003c\/p\u003e \u003cp\u003eCase Study 21.1: Fortune 1,000 Manufacturer Cuts Its Utility Costs in Several Ways 241\u003c\/p\u003e \u003cp\u003eCase Study 21.2: Hospital Water Cost Leak Plugged 242\u003c\/p\u003e \u003cp\u003eCase Study 21.3: Small Town Manufacturer—Electric Refund 244\u003c\/p\u003e \u003cp\u003eCase Study 21.4: Entertainment Company with Multiple Locations Chooses Deregulation for Select Sites 245\u003c\/p\u003e \u003cp\u003eCase Study Wrap-Up 246\u003c\/p\u003e \u003cp\u003eRecoveries to Find 247\u003c\/p\u003e \u003cp\u003eQuestions to Ask When Assessing the Opportunity 248\u003c\/p\u003e \u003cp\u003eConclusion 249\u003c\/p\u003e \u003cp\u003e\u003cb\u003eCHAPTER 22 Selecting a Provider 250\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eOverview 250\u003c\/p\u003e \u003cp\u003eApplying Discipline . . . It’s a Good Thing 250\u003c\/p\u003e \u003cp\u003eStep 1: Form the Team 251\u003c\/p\u003e \u003cp\u003eStep 2: Set Requirements and Success Metrics 252\u003c\/p\u003e \u003cp\u003eStep 3: Draft a Request for Proposals 253\u003c\/p\u003e \u003cp\u003eStep 4: Negotiate 257\u003c\/p\u003e \u003cp\u003eStep 5: Complete Decision Analysis 260\u003c\/p\u003e \u003cp\u003eConclusion 262\u003c\/p\u003e \u003cp\u003e\u003cb\u003eCHAPTER 23 Technology Used in Recovery Efforts 263\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eIntroduction 263\u003c\/p\u003e \u003cp\u003eData Analysis\/Mining\/External Data 265\u003c\/p\u003e \u003cp\u003eAssessing Vendors against Watch Lists 282\u003c\/p\u003e \u003cp\u003eMaking the Scattergraph 286\u003c\/p\u003e \u003cp\u003eContinuous Monitoring 288\u003c\/p\u003e \u003cp\u003ePre-Formatted Workpapers\/Process Workflow\/Client Management Dashboards 293\u003c\/p\u003e \u003cp\u003eConclusion 295\u003c\/p\u003e \u003cp\u003e\u003cb\u003eCHAPTER 24 Conclusion 298\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eWhere Do We Go from Here? 298\u003c\/p\u003e \u003cp\u003eWhat Else Can You Do? 298\u003c\/p\u003e \u003cp\u003eAPPENDIX 1 Additional Publications Related to Business Cost Savings 301\u003c\/p\u003e \u003cp\u003eAPPENDIX 2 Accounts Payable 304\u003c\/p\u003e \u003cp\u003eRisk Assessment Questions by Profit Leak 304\u003c\/p\u003e \u003cp\u003eAPPENDIX 3 Records Retention and Right to Audit 312\u003c\/p\u003e \u003cp\u003eAPPENDIX 4 Discussion Paper Continuous Controls Monitoring with ACL AuditExchange 2009 and Scripted\u003c\/p\u003e \u003cp\u003eAnalytics 314\u003c\/p\u003e \u003cp\u003ePurchasing Payables and Payments 315\u003c\/p\u003e \u003cp\u003eACL AuditExchange 2009 316\u003c\/p\u003e \u003cp\u003ePurchase-to-Payment Cycle: Critical Processes and Activities 316\u003c\/p\u003e \u003cp\u003eACL Analytics Technology 317\u003c\/p\u003e \u003cp\u003eCustomer Successes 319\u003c\/p\u003e \u003cp\u003eClient Benefits 319\u003c\/p\u003e \u003cp\u003eAPPENDIX 5 Tapping the Strategic Potential of Procurement 322\u003c\/p\u003e \u003cp\u003eChallenges 324\u003c\/p\u003e \u003cp\u003eKey Success Factors 326\u003c\/p\u003e \u003cp\u003eFulfilling Potential 330\u003c\/p\u003e \u003cp\u003eIndex 331\u003c\/p\u003e","brand":"John Wiley \u0026 Sons Inc","offers":[{"title":"Default Title","offer_id":49402315112791,"sku":"9780470322383","price":63.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780470322383.jpg?v=1730480044","url":"https:\/\/bookcurl.com\/products\/cost-recovery-9780470322383","provider":"Book Curl","version":"1.0","type":"link"}