{"product_id":"comptia-a-complete-study-guide-9781119862918","title":"CompTIA A Complete Study Guide","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eIntroduction xxvii\u003c\/p\u003e \u003cp\u003eAssessment Test lxxxii\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart I 220- 1101 1\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 1 Motherboards, Processors, and Memory 3\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eUnderstanding Motherboards 7\u003c\/p\u003e \u003cp\u003eMotherboard Form Factors 7\u003c\/p\u003e \u003cp\u003eSystem Board Components 10\u003c\/p\u003e \u003cp\u003eUnderstanding Processors 42\u003c\/p\u003e \u003cp\u003eCPU Architecture 43\u003c\/p\u003e \u003cp\u003eCPU Characteristics 45\u003c\/p\u003e \u003cp\u003eUnderstanding Memory 49\u003c\/p\u003e \u003cp\u003eImportant Memory Terms 50\u003c\/p\u003e \u003cp\u003eTypes of Memory 54\u003c\/p\u003e \u003cp\u003eMemory Packaging 59\u003c\/p\u003e \u003cp\u003eUnderstanding Cooling Systems 63\u003c\/p\u003e \u003cp\u003eFans 63\u003c\/p\u003e \u003cp\u003eMemory Cooling 66\u003c\/p\u003e \u003cp\u003eHard Drive Cooling 67\u003c\/p\u003e \u003cp\u003eChipset Cooling 67\u003c\/p\u003e \u003cp\u003eCPU Cooling 67\u003c\/p\u003e \u003cp\u003eSummary 71\u003c\/p\u003e \u003cp\u003eExam Essentials 71\u003c\/p\u003e \u003cp\u003eReview Questions 73\u003c\/p\u003e \u003cp\u003ePerformance-Based Question 1 77\u003c\/p\u003e \u003cp\u003ePerformance-Based Question 2 78\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 2 Expansion Cards, Storage Devices, and Power Supplies 79\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eInstalling and Configuring Expansion Cards 81\u003c\/p\u003e \u003cp\u003eVideo 82\u003c\/p\u003e \u003cp\u003eMultimedia 83\u003c\/p\u003e \u003cp\u003eNetwork Interface Card 85\u003c\/p\u003e \u003cp\u003eInput\/Output 87\u003c\/p\u003e \u003cp\u003eAdapter Configuration 88\u003c\/p\u003e \u003cp\u003eUnderstanding Storage Devices 89\u003c\/p\u003e \u003cp\u003eHard Disk Drive Systems 90\u003c\/p\u003e \u003cp\u003eSolid- State Drives 96\u003c\/p\u003e \u003cp\u003eRaid 104\u003c\/p\u003e \u003cp\u003eRemovable Storage and Media 107\u003c\/p\u003e \u003cp\u003eInstalling, Removing, and Configuring Storage Devices 114\u003c\/p\u003e \u003cp\u003eUnderstanding Power Supplies 118\u003c\/p\u003e \u003cp\u003ePower Supply Input 119\u003c\/p\u003e \u003cp\u003ePower Supply Output and Ratings 120\u003c\/p\u003e \u003cp\u003ePower Connectors 121\u003c\/p\u003e \u003cp\u003eModular Power Supplies 125\u003c\/p\u003e \u003cp\u003eRedundant Power Supplies 126\u003c\/p\u003e \u003cp\u003eReplacing Power Supplies 129\u003c\/p\u003e \u003cp\u003eAC Adapters as Power Supplies 130\u003c\/p\u003e \u003cp\u003eSummary 131\u003c\/p\u003e \u003cp\u003eExam Essentials 131\u003c\/p\u003e \u003cp\u003eReview Questions 133\u003c\/p\u003e \u003cp\u003ePerformance-Based Question 137\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 3 Peripherals, Cables, and Connectors 139\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eUnderstanding Cables and Connectors 140\u003c\/p\u003e \u003cp\u003eVideo Devices 141\u003c\/p\u003e \u003cp\u003eAudio Devices 154\u003c\/p\u003e \u003cp\u003eInput and Output Devices 156\u003c\/p\u003e \u003cp\u003eStorage Devices 159\u003c\/p\u003e \u003cp\u003eUnderstanding Cables and Connectors 160\u003c\/p\u003e \u003cp\u003ePeripheral Cables and Connectors 160\u003c\/p\u003e \u003cp\u003eSerial Ports 169\u003c\/p\u003e \u003cp\u003eVideo Cables and Connectors 170\u003c\/p\u003e \u003cp\u003eHard Drive Cables and Connectors 178\u003c\/p\u003e \u003cp\u003eSummary 184\u003c\/p\u003e \u003cp\u003eExam Essentials 185\u003c\/p\u003e \u003cp\u003eReview Questions 186\u003c\/p\u003e \u003cp\u003ePerformance-Based Question 190\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 4 Printers and Multifunction Devices 191\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eUnderstanding Print Technologies and Imaging Processes 193\u003c\/p\u003e \u003cp\u003eImpact Printers 194\u003c\/p\u003e \u003cp\u003eInkjet Printers 196\u003c\/p\u003e \u003cp\u003eLaser Printers 205\u003c\/p\u003e \u003cp\u003eThermal Printers 217\u003c\/p\u003e \u003cp\u003e3D Printers 218\u003c\/p\u003e \u003cp\u003eInstalling and Maintaining Printers 223\u003c\/p\u003e \u003cp\u003ePrinter Interface Components 224\u003c\/p\u003e \u003cp\u003eInstalling and Sharing Local Printers 229\u003c\/p\u003e \u003cp\u003eInstalling and Sharing Networked Printers 241\u003c\/p\u003e \u003cp\u003ePerforming Printer Maintenance 251\u003c\/p\u003e \u003cp\u003eInstalling Printer Upgrades 257\u003c\/p\u003e \u003cp\u003eSummary 262\u003c\/p\u003e \u003cp\u003eExam Essentials 262\u003c\/p\u003e \u003cp\u003eReview Questions 264\u003c\/p\u003e \u003cp\u003ePerformance-Based Question 268\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 5 Networking Fundamentals 269\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eUnderstanding Networking Principles 271\u003c\/p\u003e \u003cp\u003eNetwork Types 272\u003c\/p\u003e \u003cp\u003ePrimary Network Components 279\u003c\/p\u003e \u003cp\u003eNetwork Operating Systems 283\u003c\/p\u003e \u003cp\u003eNetwork Resource Access 283\u003c\/p\u003e \u003cp\u003eNetwork Topologies 286\u003c\/p\u003e \u003cp\u003eRules of Communication 290\u003c\/p\u003e \u003cp\u003eIdentifying Common Network Hardware 295\u003c\/p\u003e \u003cp\u003eNetwork Interface Cards 295\u003c\/p\u003e \u003cp\u003eCables and Connectors 299\u003c\/p\u003e \u003cp\u003eNetworking Components 314\u003c\/p\u003e \u003cp\u003eSummary 324\u003c\/p\u003e \u003cp\u003eExam Essentials 324\u003c\/p\u003e \u003cp\u003eReview Questions 327\u003c\/p\u003e \u003cp\u003ePerformance-Based Question 331\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 6 Introduction to TCP\/IP 333\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eUnderstanding TCP\/IP 335\u003c\/p\u003e \u003cp\u003eTCP\/IP Structure 336\u003c\/p\u003e \u003cp\u003eUnderstanding IP Addressing 346\u003c\/p\u003e \u003cp\u003eUnderstanding DHCP and DNS 356\u003c\/p\u003e \u003cp\u003eIPv6 365\u003c\/p\u003e \u003cp\u003eUnderstanding Virtual Networks 368\u003c\/p\u003e \u003cp\u003eVirtual Local Area Networks 368\u003c\/p\u003e \u003cp\u003eVirtual Private Networks 370\u003c\/p\u003e \u003cp\u003eSummary 372\u003c\/p\u003e \u003cp\u003eExam Essentials 372\u003c\/p\u003e \u003cp\u003eReview Questions 374\u003c\/p\u003e \u003cp\u003ePerformance-Based Question 378\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 7 Wireless and SOHO Networks 379\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eUnderstanding Wireless Networking Technologies 381\u003c\/p\u003e \u003cp\u003e802.11 Networking Standards 382\u003c\/p\u003e \u003cp\u003eBluetooth Networking 393\u003c\/p\u003e \u003cp\u003eLong- Range Fixed Wireless 396\u003c\/p\u003e \u003cp\u003eRadio Frequency Networking Standards 398\u003c\/p\u003e \u003cp\u003eInstalling and Configuring SOHO Networks 402\u003c\/p\u003e \u003cp\u003eKeys to Planning a Network 402\u003c\/p\u003e \u003cp\u003eChoosing an Internet Connection 404\u003c\/p\u003e \u003cp\u003eChoosing Internal Network Connections 418\u003c\/p\u003e \u003cp\u003eInstalling the Network Infrastructure 422\u003c\/p\u003e \u003cp\u003eConfiguring Wireless Routers and Access Points 433\u003c\/p\u003e \u003cp\u003eSummary 449\u003c\/p\u003e \u003cp\u003eExam Essentials 449\u003c\/p\u003e \u003cp\u003eReview Questions 451\u003c\/p\u003e \u003cp\u003ePerformance-Based Question 455\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 8 Network Services, Virtualization, and Cloud Computing 457\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eUnderstanding Network Services 459\u003c\/p\u003e \u003cp\u003eServer Roles 460\u003c\/p\u003e \u003cp\u003eInternet Appliances 473\u003c\/p\u003e \u003cp\u003eLegacy\/Embedded Systems 480\u003c\/p\u003e \u003cp\u003eInternet of Things Devices 482\u003c\/p\u003e \u003cp\u003eUnderstanding Virtualization and Cloud Computing 487\u003c\/p\u003e \u003cp\u003eConcepts of Cloud Computing 488\u003c\/p\u003e \u003cp\u003eConcepts of Virtualization 499\u003c\/p\u003e \u003cp\u003eSummary 515\u003c\/p\u003e \u003cp\u003eExam Essentials 516\u003c\/p\u003e \u003cp\u003eReview Questions 518\u003c\/p\u003e \u003cp\u003ePerformance-Based Question 522\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 9 Laptop and Mobile Device Hardware 523\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eWorking with Laptop and Mobile Device Hardware 526\u003c\/p\u003e \u003cp\u003eUnderstanding the Differences between Device Types 526\u003c\/p\u003e \u003cp\u003eDisassembling and Reassembling Laptops 531\u003c\/p\u003e \u003cp\u003eInstalling and Configuring Laptop Hardware 535\u003c\/p\u003e \u003cp\u003eSetting Up and Configuring Accessories and Ports 580\u003c\/p\u003e \u003cp\u003eSummary 584\u003c\/p\u003e \u003cp\u003eExam Essentials 585\u003c\/p\u003e \u003cp\u003eReview Questions 586\u003c\/p\u003e \u003cp\u003ePerformance-Based Question 590\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 10 Mobile Connectivity and Application Support 591\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eUnderstanding Mobile Connectivity 593\u003c\/p\u003e \u003cp\u003eUnderstanding Cellular Networking Standards 595\u003c\/p\u003e \u003cp\u003eUsing Cellular Data Connections 597\u003c\/p\u003e \u003cp\u003eEstablishing Wi- Fi Connectivity 608\u003c\/p\u003e \u003cp\u003eEstablishing Bluetooth Connectivity 622\u003c\/p\u003e \u003cp\u003eUnderstanding Mobile App Support 635\u003c\/p\u003e \u003cp\u003eUnderstanding Location Services 635\u003c\/p\u003e \u003cp\u003eUnderstanding Mobile Device and App Management 641\u003c\/p\u003e \u003cp\u003eConfiguring Mobile Device Synchronization 654\u003c\/p\u003e \u003cp\u003eSyncing Android Devices 666\u003c\/p\u003e \u003cp\u003eSummary 668\u003c\/p\u003e \u003cp\u003eExam Essentials 668\u003c\/p\u003e \u003cp\u003eReview Questions 670\u003c\/p\u003e \u003cp\u003ePerformance-Based Question 674\u003c\/p\u003e \u003cp\u003e\u003cb\u003e Chapter 11 Troubleshooting Methodology and Resolving Core Hardware Problems 675\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eUsing the Troubleshooting Best Practice Methodology 678\u003c\/p\u003e \u003cp\u003eStep 1: Identify the Problem 678\u003c\/p\u003e \u003cp\u003eStep 2: Establish a Theory 683\u003c\/p\u003e \u003cp\u003eStep 3: Test the Theory 684\u003c\/p\u003e \u003cp\u003eStep 4: Establish a Plan of Action 687\u003c\/p\u003e \u003cp\u003eStep 5: Verify Functionality 688\u003c\/p\u003e \u003cp\u003eStep 6: Document Findings 689\u003c\/p\u003e \u003cp\u003eTroubleshooting Motherboards, CPUs, RAM, and Power Problems 690\u003c\/p\u003e \u003cp\u003eIdentifying General Hardware Symptoms and Causes 691\u003c\/p\u003e \u003cp\u003eIdentifying BIOS\/UEFI and POST Routine Problems 696\u003c\/p\u003e \u003cp\u003eIdentifying Motherboard and CPU Problems 700\u003c\/p\u003e \u003cp\u003eIdentifying Memory Issues 702\u003c\/p\u003e \u003cp\u003eIdentifying Power Supply Problems 705\u003c\/p\u003e \u003cp\u003eSummary 708\u003c\/p\u003e \u003cp\u003eExam Essentials 709\u003c\/p\u003e \u003cp\u003eReview Questions 711\u003c\/p\u003e \u003cp\u003ePerformance-Based Question 715\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 12 Hardware and Network Troubleshooting 717\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eTroubleshooting Storage Drives and RAID Arrays 721\u003c\/p\u003e \u003cp\u003eLights and Sounds 722\u003c\/p\u003e \u003cp\u003eDevices Not Found 723\u003c\/p\u003e \u003cp\u003ePerformance Issues 724\u003c\/p\u003e \u003cp\u003eS.M.A.R.T. Diagnostics 725\u003c\/p\u003e \u003cp\u003eRAID Issues 729\u003c\/p\u003e \u003cp\u003eOptical Drive Issues 730\u003c\/p\u003e \u003cp\u003eTroubleshooting Video, Projector, and Display Issues 731\u003c\/p\u003e \u003cp\u003eVideo Input Issues 731\u003c\/p\u003e \u003cp\u003eVideo Image Problems 732\u003c\/p\u003e \u003cp\u003eOther Display Issues 735\u003c\/p\u003e \u003cp\u003eTroubleshooting Common Mobile Device Issues 737\u003c\/p\u003e \u003cp\u003ePower and Heat Issues 738\u003c\/p\u003e \u003cp\u003eInput Problems 741\u003c\/p\u003e \u003cp\u003eConnectivity Issues 743\u003c\/p\u003e \u003cp\u003ePhysical Damage and Malware 748\u003c\/p\u003e \u003cp\u003eTroubleshooting Printer Problems 751\u003c\/p\u003e \u003cp\u003eImpact Printer Problems 752\u003c\/p\u003e \u003cp\u003eInkjet Printer Problems 755\u003c\/p\u003e \u003cp\u003eLaser Printer Problems 759\u003c\/p\u003e \u003cp\u003eManaging Print Jobs 772\u003c\/p\u003e \u003cp\u003eTroubleshooting Networking Problems 779\u003c\/p\u003e \u003cp\u003eUsing Network Troubleshooting Tools 779\u003c\/p\u003e \u003cp\u003eResolving Connectivity Issues 799\u003c\/p\u003e \u003cp\u003eSummary 806\u003c\/p\u003e \u003cp\u003eExam Essentials 806\u003c\/p\u003e \u003cp\u003eReview Questions 809\u003c\/p\u003e \u003cp\u003ePerformance-Based Question 813\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart II 220- 1102 815\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 13 Operating System Basics 817\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eUnderstanding Operating Systems 819\u003c\/p\u003e \u003cp\u003eOperating System Terms and Concepts 821\u003c\/p\u003e \u003cp\u003eOperating Systems 823\u003c\/p\u003e \u003cp\u003eMinimum System Requirements 828\u003c\/p\u003e \u003cp\u003eUnderstanding Applications 830\u003c\/p\u003e \u003cp\u003eSystem Requirements for Applications 830\u003c\/p\u003e \u003cp\u003eApplication Installation 832\u003c\/p\u003e \u003cp\u003eSecurity Considerations 835\u003c\/p\u003e \u003cp\u003eOther Considerations for New Applications 835\u003c\/p\u003e \u003cp\u003e\u003cb\u003eIntroduction to Windows 10 836\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eWindows Editions 836\u003c\/p\u003e \u003cp\u003eWindows Features 840\u003c\/p\u003e \u003cp\u003eThe Windows Interface 851\u003c\/p\u003e \u003cp\u003eWhat’s in a Window? 864\u003c\/p\u003e \u003cp\u003eFile Management 867\u003c\/p\u003e \u003cp\u003ePreparing for the Exam 871\u003c\/p\u003e \u003cp\u003eSummary 872\u003c\/p\u003e \u003cp\u003eExam Essentials 872\u003c\/p\u003e \u003cp\u003eReview Questions 874\u003c\/p\u003e \u003cp\u003ePerformance- Based Question 878\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 14 Windows Configuration 879\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eInteracting with Operating Systems 882\u003c\/p\u003e \u003cp\u003eTask Manager 882\u003c\/p\u003e \u003cp\u003eMicrosoft Management Console 888\u003c\/p\u003e \u003cp\u003eAdditional Tools 899\u003c\/p\u003e \u003cp\u003eControl Panel 905\u003c\/p\u003e \u003cp\u003eWindows Settings 937\u003c\/p\u003e \u003cp\u003eThe Windows Registry 960\u003c\/p\u003e \u003cp\u003eDisk Management 962\u003c\/p\u003e \u003cp\u003eGetting Disks Ready to Store Files and Programs 963\u003c\/p\u003e \u003cp\u003eChecking the Health of Hard Disks and Optimizing Their Performance 969\u003c\/p\u003e \u003cp\u003eSummary 970\u003c\/p\u003e \u003cp\u003eExam Essentials 970\u003c\/p\u003e \u003cp\u003eReview Questions 972\u003c\/p\u003e \u003cp\u003ePerformance- Based Question 976\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 15 Windows Administration 977\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eInstalling and Upgrading Windows 980\u003c\/p\u003e \u003cp\u003eWindows Installation Options 982\u003c\/p\u003e \u003cp\u003eThe Installation Process 984\u003c\/p\u003e \u003cp\u003eThe Upgrade Process 1002\u003c\/p\u003e \u003cp\u003eRepair Installation 1006\u003c\/p\u003e \u003cp\u003eRecovery Partition 1007\u003c\/p\u003e \u003cp\u003eSide- by- Side Upgrading Windows 10\/11 1007\u003c\/p\u003e \u003cp\u003eImage Deployment 1008\u003c\/p\u003e \u003cp\u003eUpgrading Editions of Windows 1008\u003c\/p\u003e \u003cp\u003eSecurity and Feature Updates 1008\u003c\/p\u003e \u003cp\u003eInstallation\/Upgrade Boot Options 1011\u003c\/p\u003e \u003cp\u003eConsiderations 1012\u003c\/p\u003e \u003cp\u003eCommand- Line Tools 1013\u003c\/p\u003e \u003cp\u003eNetworking in Windows 1030\u003c\/p\u003e \u003cp\u003eNetworking Models 1030\u003c\/p\u003e \u003cp\u003eUser Authentication 1034\u003c\/p\u003e \u003cp\u003eEstablishing a Network Connection 1036\u003c\/p\u003e \u003cp\u003eAccessing Resources 1041\u003c\/p\u003e \u003cp\u003eFirewall Settings 1044\u003c\/p\u003e \u003cp\u003eClient Network Configuration 1046\u003c\/p\u003e \u003cp\u003eSummary 1050\u003c\/p\u003e \u003cp\u003eExam Essentials 1050\u003c\/p\u003e \u003cp\u003eReview Questions 1052\u003c\/p\u003e \u003cp\u003ePerformance- Based Question 1056\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 16 Working with macOS and Linux 1057\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003emacOS and Linux 1060\u003c\/p\u003e \u003cp\u003eApplications on macOS 1061\u003c\/p\u003e \u003cp\u003eInstalling Applications from the App Store 1061\u003c\/p\u003e \u003cp\u003eInstalling Downloadable Applications 1062\u003c\/p\u003e \u003cp\u003eManaging Applications 1064\u003c\/p\u003e \u003cp\u003eCreating Shortcuts 1065\u003c\/p\u003e \u003cp\u003eBest Practices 1065\u003c\/p\u003e \u003cp\u003eScheduled Backups 1065\u003c\/p\u003e \u003cp\u003eScheduled Disk Maintenance 1068\u003c\/p\u003e \u003cp\u003eSystem Updates\/App Store 1068\u003c\/p\u003e \u003cp\u003ePatch Management 1069\u003c\/p\u003e \u003cp\u003eDriver\/Firmware Updates 1070\u003c\/p\u003e \u003cp\u003eAntivirus\/Antimalware Updates 1071\u003c\/p\u003e \u003cp\u003eTools 1071\u003c\/p\u003e \u003cp\u003eSystem Preferences 1073\u003c\/p\u003e \u003cp\u003eFeatures 1082\u003c\/p\u003e \u003cp\u003eBasic Linux Commands 1087\u003c\/p\u003e \u003cp\u003eUnderstanding the Syntax of Shell Commands 1088\u003c\/p\u003e \u003cp\u003eDiscovering and Using Linux Commands 1089\u003c\/p\u003e \u003cp\u003eBecoming root (Super User) 1091\u003c\/p\u003e \u003cp\u003eMaintaining the Operating System 1092\u003c\/p\u003e \u003cp\u003eManaging Processes 1095\u003c\/p\u003e \u003cp\u003eDirectory Navigation 1097\u003c\/p\u003e \u003cp\u003eDirectory Listings 1098\u003c\/p\u003e \u003cp\u003eChanging Permissions and Ownership 1099\u003c\/p\u003e \u003cp\u003eWorking with Files 1100\u003c\/p\u003e \u003cp\u003eWorking with Directories 1103\u003c\/p\u003e \u003cp\u003eNetworking Utilities 1104\u003c\/p\u003e \u003cp\u003eGetting Help 1106\u003c\/p\u003e \u003cp\u003eLinux and Windows 1106\u003c\/p\u003e \u003cp\u003eSummary 1108\u003c\/p\u003e \u003cp\u003eExam Essentials 1109\u003c\/p\u003e \u003cp\u003eReview Questions 1110\u003c\/p\u003e \u003cp\u003ePerformance- Based Question 1114\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 17 Security Concepts 1115\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003ePhysical Security Concepts 1121\u003c\/p\u003e \u003cp\u003eAccess Control Vestibule 1121\u003c\/p\u003e \u003cp\u003eBadge Reader 1122\u003c\/p\u003e \u003cp\u003eVideo Surveillance 1122\u003c\/p\u003e \u003cp\u003eMotion Sensors 1123\u003c\/p\u003e \u003cp\u003eAlarm System 1124\u003c\/p\u003e \u003cp\u003eDoor Locks 1124\u003c\/p\u003e \u003cp\u003eEquipment Locks 1125\u003c\/p\u003e \u003cp\u003eSecurity Guards 1127\u003c\/p\u003e \u003cp\u003eFences 1127\u003c\/p\u003e \u003cp\u003eBollards 1128\u003c\/p\u003e \u003cp\u003ePhysical Security for Staff 1128\u003c\/p\u003e \u003cp\u003eKey Fobs 1129\u003c\/p\u003e \u003cp\u003eSmartcards and RFID Badges 1129\u003c\/p\u003e \u003cp\u003eKeys 1130\u003c\/p\u003e \u003cp\u003eBiometrics 1131\u003c\/p\u003e \u003cp\u003eLighting 1132\u003c\/p\u003e \u003cp\u003eMagnetometers 1132\u003c\/p\u003e \u003cp\u003eLogical Security 1132\u003c\/p\u003e \u003cp\u003ePrinciple of Least Privilege 1133\u003c\/p\u003e \u003cp\u003eAccess Control Lists 1133\u003c\/p\u003e \u003cp\u003eAuthentication Factors 1135\u003c\/p\u003e \u003cp\u003eMultifactor Authentication 1135\u003c\/p\u003e \u003cp\u003eMobile Device Management (MDM) 1137\u003c\/p\u003e \u003cp\u003eActive Directory 1138\u003c\/p\u003e \u003cp\u003eMalware 1143\u003c\/p\u003e \u003cp\u003eRansomware 1144\u003c\/p\u003e \u003cp\u003eTrojans 1144\u003c\/p\u003e \u003cp\u003eKeyloggers 1145\u003c\/p\u003e \u003cp\u003eRootkits 1145\u003c\/p\u003e \u003cp\u003eSpyware 1145\u003c\/p\u003e \u003cp\u003eCryptominers 1146\u003c\/p\u003e \u003cp\u003eViruses 1146\u003c\/p\u003e \u003cp\u003eVirus Transmission in a Network 1150\u003c\/p\u003e \u003cp\u003eBotnets 1151\u003c\/p\u003e \u003cp\u003eWorms 1151\u003c\/p\u003e \u003cp\u003eMitigating Software Threats 1151\u003c\/p\u003e \u003cp\u003eAntivirus 1152\u003c\/p\u003e \u003cp\u003eAntimalware 1153\u003c\/p\u003e \u003cp\u003eRecovery Console 1154\u003c\/p\u003e \u003cp\u003eEnd- User Education 1154\u003c\/p\u003e \u003cp\u003eSoftware Firewalls 1156\u003c\/p\u003e \u003cp\u003eReinstalling the OS 1158\u003c\/p\u003e \u003cp\u003eSocial Engineering Attacks, Threats, and Vulnerabilities 1159\u003c\/p\u003e \u003cp\u003ePhishing 1160\u003c\/p\u003e \u003cp\u003eShoulder Surfing 1161\u003c\/p\u003e \u003cp\u003eTailgating 1161\u003c\/p\u003e \u003cp\u003eImpersonation 1162\u003c\/p\u003e \u003cp\u003eDumpster Diving 1162\u003c\/p\u003e \u003cp\u003eEvil Twin 1162\u003c\/p\u003e \u003cp\u003eCommon Security Threats 1163\u003c\/p\u003e \u003cp\u003eDenial- of- Service Attacks 1163\u003c\/p\u003e \u003cp\u003eZero- Day Attacks 1165\u003c\/p\u003e \u003cp\u003eSpoofing Attacks 1166\u003c\/p\u003e \u003cp\u003eOn- Path Attack (Previously Known as Man- in- the- Middle Attack) 1167\u003c\/p\u003e \u003cp\u003ePassword Attacks 1167\u003c\/p\u003e \u003cp\u003eInsider Threat 1168\u003c\/p\u003e \u003cp\u003eSQL Injection 1169\u003c\/p\u003e \u003cp\u003eCross- Site Scripting (XSS) 1169\u003c\/p\u003e \u003cp\u003eExploits and Vulnerabilities 1170\u003c\/p\u003e \u003cp\u003eNoncompliant Systems 1170\u003c\/p\u003e \u003cp\u003ePatching and Updates 1170\u003c\/p\u003e \u003cp\u003eOperating Systems Life Cycle 1171\u003c\/p\u003e \u003cp\u003eUnprotected Systems 1171\u003c\/p\u003e \u003cp\u003eByod 1171\u003c\/p\u003e \u003cp\u003eSecurity Best Practices 1172\u003c\/p\u003e \u003cp\u003eData Encryption 1172\u003c\/p\u003e \u003cp\u003eSetting Strong Passwords 1173\u003c\/p\u003e \u003cp\u003eRequiring Passwords 1174\u003c\/p\u003e \u003cp\u003ePassword Expiration 1175\u003c\/p\u003e \u003cp\u003eEnd- User Best Practices 1176\u003c\/p\u003e \u003cp\u003eAccount Management 1177\u003c\/p\u003e \u003cp\u003eDisable AutoRun 1181\u003c\/p\u003e \u003cp\u003eDestruction and Disposal Methods 1183\u003c\/p\u003e \u003cp\u003eRecycling or Repurposing Best Practices 1183\u003c\/p\u003e \u003cp\u003ePhysical Destruction 1185\u003c\/p\u003e \u003cp\u003eSummary 1187\u003c\/p\u003e \u003cp\u003eExam Essentials 1187\u003c\/p\u003e \u003cp\u003eReview Questions 1190\u003c\/p\u003e \u003cp\u003ePerformance- Based Question 1194\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 18 Securing Operating Systems 1195\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eWorking with Windows OS Security Settings 1199\u003c\/p\u003e \u003cp\u003eUsers and Groups 1199\u003c\/p\u003e \u003cp\u003eUser Authentication 1203\u003c\/p\u003e \u003cp\u003eNTFS vs. Share Permissions 1208\u003c\/p\u003e \u003cp\u003eShared Files and Folders 1215\u003c\/p\u003e \u003cp\u003eSystem Files and Folders 1218\u003c\/p\u003e \u003cp\u003eWindows Security Features 1220\u003c\/p\u003e \u003cp\u003eWeb Browser Security 1228\u003c\/p\u003e \u003cp\u003eBrowser Download and Installation 1228\u003c\/p\u003e \u003cp\u003eExtensions and Plug- ins 1230\u003c\/p\u003e \u003cp\u003eCredentials Managers 1232\u003c\/p\u003e \u003cp\u003eSecure Data Transfers 1233\u003c\/p\u003e \u003cp\u003eSettings 1234\u003c\/p\u003e \u003cp\u003eSecuring a SOHO Network (Wireless) 1239\u003c\/p\u003e \u003cp\u003eChanging Default Usernames and Passwords 1240\u003c\/p\u003e \u003cp\u003eChanging the SSID 1240\u003c\/p\u003e \u003cp\u003eGuest Network Isolation 1240\u003c\/p\u003e \u003cp\u003eSetting Encryption 1241\u003c\/p\u003e \u003cp\u003eDisabling SSID Broadcast 1242\u003c\/p\u003e \u003cp\u003eWireless MAC Filtering 1242\u003c\/p\u003e \u003cp\u003eFrequencies 1243\u003c\/p\u003e \u003cp\u003eRadio Power Levels 1244\u003c\/p\u003e \u003cp\u003eAntenna and Access Point Placement 1245\u003c\/p\u003e \u003cp\u003eAssign Static IP Addresses 1245\u003c\/p\u003e \u003cp\u003eWPS 1246\u003c\/p\u003e \u003cp\u003eAuthentication 1246\u003c\/p\u003e \u003cp\u003eSecuring a SOHO Network (Wired) 1247\u003c\/p\u003e \u003cp\u003eChanging Default Credentials 1247\u003c\/p\u003e \u003cp\u003eUpgrading Firmware 1248\u003c\/p\u003e \u003cp\u003eFiltering 1248\u003c\/p\u003e \u003cp\u003eDHCP 1252\u003c\/p\u003e \u003cp\u003ePhysical Security 1252\u003c\/p\u003e \u003cp\u003eMobile Device Security 1253\u003c\/p\u003e \u003cp\u003eScreen Locks 1254\u003c\/p\u003e \u003cp\u003eRemote Wipes and Locator Applications 1256\u003c\/p\u003e \u003cp\u003eRemote Backup 1258\u003c\/p\u003e \u003cp\u003eFailed Login Attempts Restrictions 1258\u003c\/p\u003e \u003cp\u003eViruses and Malware on Mobile Devices 1259\u003c\/p\u003e \u003cp\u003eOperating System Updates 1260\u003c\/p\u003e \u003cp\u003eFull- Device Encryption 1260\u003c\/p\u003e \u003cp\u003eMultifactor Authentication 1260\u003c\/p\u003e \u003cp\u003eAuthenticator Applications 1261\u003c\/p\u003e \u003cp\u003eFirewalls 1261\u003c\/p\u003e \u003cp\u003ePolicies and Procedures 1261\u003c\/p\u003e \u003cp\u003eIoT Considerations 1263\u003c\/p\u003e \u003cp\u003eSummary 1263\u003c\/p\u003e \u003cp\u003eExam Essentials 1264\u003c\/p\u003e \u003cp\u003eReview Questions 1265\u003c\/p\u003e \u003cp\u003ePerformance-Based Question 1269\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 19 Troubleshooting Operating Systems and Security 1271\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eTroubleshooting Common Microsoft Windows OS Problems 1275\u003c\/p\u003e \u003cp\u003eCommon Symptoms 1275\u003c\/p\u003e \u003cp\u003eCommon Troubleshooting Steps 1297\u003c\/p\u003e \u003cp\u003eTroubleshooting Security Issues 1309\u003c\/p\u003e \u003cp\u003eCommon Symptoms 1310\u003c\/p\u003e \u003cp\u003eBrowser- Related Symptoms 1315\u003c\/p\u003e \u003cp\u003eBest Practices for Malware Removal 1318\u003c\/p\u003e \u003cp\u003e1. Identify and Verify Malware Symptoms 1318\u003c\/p\u003e \u003cp\u003e2. Quarantine Infected Systems 1319\u003c\/p\u003e \u003cp\u003e3. Disable System Restore in Windows 1320\u003c\/p\u003e \u003cp\u003e4. Remediate Infected Systems 1321\u003c\/p\u003e \u003cp\u003e5. Schedule Scans and Run Updates 1323\u003c\/p\u003e \u003cp\u003e6. Enable System Restore and Create a Restore Point in Windows 1324\u003c\/p\u003e \u003cp\u003e7. Educate the End User 1325\u003c\/p\u003e \u003cp\u003eTroubleshooting Mobile OS Issues 1325\u003c\/p\u003e \u003cp\u003eApplication Problems 1325\u003c\/p\u003e \u003cp\u003ePerformance Issues 1327\u003c\/p\u003e \u003cp\u003eOS Fails to Update 1329\u003c\/p\u003e \u003cp\u003eExtremely Short Battery Life 1330\u003c\/p\u003e \u003cp\u003eConnectivity Issues 1331\u003c\/p\u003e \u003cp\u003eAutorotate Issues 1334\u003c\/p\u003e \u003cp\u003eTroubleshooting Mobile Security Issues 1335\u003c\/p\u003e \u003cp\u003eSecurity Concerns 1336\u003c\/p\u003e \u003cp\u003eCommon Symptoms 1338\u003c\/p\u003e \u003cp\u003eSummary 1341\u003c\/p\u003e \u003cp\u003eExam Essentials 1342\u003c\/p\u003e \u003cp\u003eReview Questions 1343\u003c\/p\u003e \u003cp\u003ePerformance- Based Question 1346\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 20 Scripting and Remote Access 1347\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eScripting 1349\u003c\/p\u003e \u003cp\u003eScripting Basics 1351\u003c\/p\u003e \u003cp\u003eScripting Languages 1355\u003c\/p\u003e \u003cp\u003eScripting Use Cases 1366\u003c\/p\u003e \u003cp\u003eScript Considerations 1373\u003c\/p\u003e \u003cp\u003eRemote Access 1375\u003c\/p\u003e \u003cp\u003eRemote Desktop Protocol 1375\u003c\/p\u003e \u003cp\u003eVirtual Private Network (VPN) 1376\u003c\/p\u003e \u003cp\u003eVirtual Network Computing 1379\u003c\/p\u003e \u003cp\u003eTelnet 1379\u003c\/p\u003e \u003cp\u003eSecure Shell 1380\u003c\/p\u003e \u003cp\u003eRemote Monitoring and Management 1381\u003c\/p\u003e \u003cp\u003eRemote Access Tools 1382\u003c\/p\u003e \u003cp\u003eSecurity Considerations 1387\u003c\/p\u003e \u003cp\u003eSummary 1387\u003c\/p\u003e \u003cp\u003eExam Essentials 1388\u003c\/p\u003e \u003cp\u003eReview Questions 1389\u003c\/p\u003e \u003cp\u003ePerformance- Based Question 1392\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 21 Safety and Environmental Concerns 1393\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eUnderstanding Safety Procedures 1395\u003c\/p\u003e \u003cp\u003eIdentifying Potential Safety Hazards 1395\u003c\/p\u003e \u003cp\u003eCreating a Safe Workplace 1407\u003c\/p\u003e \u003cp\u003eUnderstanding Environmental Controls 1417\u003c\/p\u003e \u003cp\u003eManaging the Physical Environment 1418\u003c\/p\u003e \u003cp\u003eHandling and Disposing of Computer Equipment 1424\u003c\/p\u003e \u003cp\u003eUnderstanding Policies, Licensing, and Privacy 1433\u003c\/p\u003e \u003cp\u003eDealing with Prohibited Content\/Activity 1434\u003c\/p\u003e \u003cp\u003eIncident Response 1435\u003c\/p\u003e \u003cp\u003eManaging Software Licenses 1440\u003c\/p\u003e \u003cp\u003eManaging Sensitive Information 1443\u003c\/p\u003e \u003cp\u003eSummary 1446\u003c\/p\u003e \u003cp\u003eExam Essentials 1446\u003c\/p\u003e \u003cp\u003eReview Questions 1448\u003c\/p\u003e \u003cp\u003ePerformance-Based Question 1452\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 22 Documentation and Professionalism 1453\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eDocumentation and Support 1457\u003c\/p\u003e \u003cp\u003eTicketing Systems 1458\u003c\/p\u003e \u003cp\u003eAsset Management 1462\u003c\/p\u003e \u003cp\u003eCommon Documentation 1466\u003c\/p\u003e \u003cp\u003eKnowledge Base\/Articles 1475\u003c\/p\u003e \u003cp\u003eChange Management Best Practices 1476\u003c\/p\u003e \u003cp\u003eDisaster Prevention and Recovery 1482\u003c\/p\u003e \u003cp\u003eData Backups 1483\u003c\/p\u003e \u003cp\u003eBattery Backup\/UPS 1489\u003c\/p\u003e \u003cp\u003ePower Generators 1490\u003c\/p\u003e \u003cp\u003eSurge Protection 1491\u003c\/p\u003e \u003cp\u003eAccount Recovery Options 1492\u003c\/p\u003e \u003cp\u003eDemonstrating Professionalism 1494\u003c\/p\u003e \u003cp\u003eProfessional Appearance 1495\u003c\/p\u003e \u003cp\u003eCommunicating with Customers 1496\u003c\/p\u003e \u003cp\u003eUsing Appropriate Behavior 1500\u003c\/p\u003e \u003cp\u003ePutting It All in Perspective 1507\u003c\/p\u003e \u003cp\u003eSummary 1508\u003c\/p\u003e \u003cp\u003eExam Essentials 1508\u003c\/p\u003e \u003cp\u003eReview Questions 1510\u003c\/p\u003e \u003cp\u003ePerformance- Based Question 1514\u003c\/p\u003e \u003cp\u003eAppendix A Answers to the Review Questions 1515\u003c\/p\u003e \u003cp\u003eChapter 1: Motherboards, Processors, and Memory 1516\u003c\/p\u003e \u003cp\u003eChapter 2: Expansion Cards, Storage Devices, and Power Supplies 1518\u003c\/p\u003e \u003cp\u003eChapter 3: Peripherals, Cables, and Connectors 1520\u003c\/p\u003e \u003cp\u003eChapter 4: Printers and Multifunction Devices 1521\u003c\/p\u003e \u003cp\u003eChapter 5: Networking Fundamentals 1523\u003c\/p\u003e \u003cp\u003eChapter 6: Introduction to TCP\/IP 1525\u003c\/p\u003e \u003cp\u003eChapter 7: Wireless and SOHO Networks 1527\u003c\/p\u003e \u003cp\u003eChapter 8: Network Services, Virtualization, and Cloud Computing 1529\u003c\/p\u003e \u003cp\u003eChapter 9: Laptop and Mobile Device Hardware 1531\u003c\/p\u003e \u003cp\u003eChapter 10: Mobile Connectivity and Application Support 1533\u003c\/p\u003e \u003cp\u003eChapter 11: Troubleshooting Methodology and Resolving Core Hardware Problems 1535\u003c\/p\u003e \u003cp\u003eChapter 12: Hardware and Network Troubleshooting 1537\u003c\/p\u003e \u003cp\u003eChapter 13: Operating System Basics 1539\u003c\/p\u003e \u003cp\u003eChapter 14: Windows Configuration 1540\u003c\/p\u003e \u003cp\u003eChapter 15: Windows Administration 1543\u003c\/p\u003e \u003cp\u003eChapter 16: Working with macOS and Linux 1545\u003c\/p\u003e \u003cp\u003eChapter 17: Security Concepts 1547\u003c\/p\u003e \u003cp\u003eChapter 18: Securing Operating Systems 1549\u003c\/p\u003e \u003cp\u003eChapter 19: Troubleshooting Operating Systems and Security 1551\u003c\/p\u003e \u003cp\u003eChapter 20: Scripting and Remote Access 1554\u003c\/p\u003e \u003cp\u003eChapter 21: Safety and Environmental Concerns 1556\u003c\/p\u003e \u003cp\u003eChapter 22: Documentation and Professionalism 1558\u003c\/p\u003e \u003cp\u003eAppendix B Answers to Performance- Based Questions 1561\u003c\/p\u003e \u003cp\u003eChapter 1: Motherboards, Processors, and Memory 1562\u003c\/p\u003e \u003cp\u003eChapter 2: Expansion Cards, Storage Devices, and Power Supplies 1563\u003c\/p\u003e \u003cp\u003eChapter 3: Peripherals, Cables, and Connectors 1563\u003c\/p\u003e \u003cp\u003eChapter 4: Printers and Multifunction Devices 1564\u003c\/p\u003e \u003cp\u003eChapter 5: Networking Fundamentals 1565\u003c\/p\u003e \u003cp\u003eChapter 6: Introduction to TCP\/IP 1566\u003c\/p\u003e \u003cp\u003eChapter 7: Wireless and SOHO Networks 1566\u003c\/p\u003e \u003cp\u003eChapter 8: Network Services, Virtualization, and Cloud Computing 1567\u003c\/p\u003e \u003cp\u003eChapter 9: Laptop and Mobile Device Hardware 1568\u003c\/p\u003e \u003cp\u003eChapter 10: Mobile Connectivity and Application Support 1568\u003c\/p\u003e \u003cp\u003eChapter 11: Troubleshooting Methodology and Resolving Core Hardware Problems 1569\u003c\/p\u003e \u003cp\u003eChapter 12: Hardware and Network Troubleshooting 1569\u003c\/p\u003e \u003cp\u003eChapter 13: Operating System Basics 1570\u003c\/p\u003e \u003cp\u003eChapter 14: Windows Configuration 1570\u003c\/p\u003e \u003cp\u003eChapter 15: Windows Administration 1571\u003c\/p\u003e \u003cp\u003eChapter 16: Working with macOS and Linux 1575\u003c\/p\u003e \u003cp\u003eChapter 17: Security Concepts 1577\u003c\/p\u003e \u003cp\u003eChapter 18: Securing Operating Systems 1577\u003c\/p\u003e \u003cp\u003eChapter 19: Troubleshooting Operating Systems and Security 1578\u003c\/p\u003e \u003cp\u003eChapter 20: Scripting and Remote Access 1578\u003c\/p\u003e \u003cp\u003eChapter 21: Safety and Environmental Concerns 1579\u003c\/p\u003e \u003cp\u003eChapter 22: Documentation and Professionalism 1579\u003c\/p\u003e \u003cp\u003eIndex 1581\u003c\/p\u003e \u003cp\u003eExercise 2.1 Removing an Internal Storage Device 115\u003c\/p\u003e \u003cp\u003eExercise 2.2 Installing an Internal Storage Device 116\u003c\/p\u003e \u003cp\u003eExercise 2.3 Removing a Power Supply 130\u003c\/p\u003e \u003cp\u003eExercise 3.1 Changing the Refresh Rate in Windows 10 143\u003c\/p\u003e \u003cp\u003eExercise 3.2 Changing the Settings for Multiple Monitors 148\u003c\/p\u003e \u003cp\u003eExercise 4.1 Identifying the Parts of an Inkjet Printer 203\u003c\/p\u003e \u003cp\u003eExercise 4.2 Installing a USB Printer in Windows 10 239\u003c\/p\u003e \u003cp\u003eExercise 4.3 Installing a TCP\/IP Printer in Windows 10 242\u003c\/p\u003e \u003cp\u003eExercise 4.4 Determining if Bonjour Is Installed in Windows 244\u003c\/p\u003e \u003cp\u003eExercise 4.5 Scanning a Document to Google Drive 250\u003c\/p\u003e \u003cp\u003eExercise 4.6 Using an Inkjet Cleaning Solution 255\u003c\/p\u003e \u003cp\u003eExercise 4.7 Installing Memory into a Laser Printer 258\u003c\/p\u003e \u003cp\u003eExercise 5.1 Pricing Network Cables 313\u003c\/p\u003e \u003cp\u003eExercise 7.1 The Cost of Networking 422\u003c\/p\u003e \u003cp\u003eExercise 7.2 Installing an Internal NIC in Windows 10 422\u003c\/p\u003e \u003cp\u003eExercise 8.1 Configuring Windows 10 to Use a Proxy Server 477\u003c\/p\u003e \u003cp\u003eExercise 8.2 Using Google’s Cloud Services 497\u003c\/p\u003e \u003cp\u003eExercise 8.3 Enabling Hyper- V in Windows 10 503\u003c\/p\u003e \u003cp\u003eExercise 8.4 Installing VirtualBox and Lubuntu on Windows 10 508\u003c\/p\u003e \u003cp\u003eExercise 9.1 Removing Speakers from a Laptop 536\u003c\/p\u003e \u003cp\u003eExercise 9.2 Removing the Display Assembly 544\u003c\/p\u003e \u003cp\u003eExercise 9.3 Removing the Display Panel 546\u003c\/p\u003e \u003cp\u003eExercise 9.4 Removing the Motherboard from a Laptop 549\u003c\/p\u003e \u003cp\u003eExercise 9.5 Replacing Laptop Memory 553\u003c\/p\u003e \u003cp\u003eExercise 9.6 Removing an M 2 SSD from a Laptop 557\u003c\/p\u003e \u003cp\u003eExercise 9.7 Removing a Laptop Keyboard 560\u003c\/p\u003e \u003cp\u003eExercise 9.8 Disabling a Touchpad in Windows 10 563\u003c\/p\u003e \u003cp\u003eExercise 9.9 Removing an Internal Laptop Battery 568\u003c\/p\u003e \u003cp\u003eExercise 9.10 Removing the System Fan 572\u003c\/p\u003e \u003cp\u003eExercise 9.11 Removing the CPU Heat Sink 573\u003c\/p\u003e \u003cp\u003eExercise 9.12 Removing the Wireless NIC 574\u003c\/p\u003e \u003cp\u003eExercise 9.13 Removing the CMOS Battery 575\u003c\/p\u003e \u003cp\u003eExercise 9.14 Flashing the System BIOS 576\u003c\/p\u003e \u003cp\u003eExercise 10.1 Connecting an iPhone to a Wi- Fi Network 609\u003c\/p\u003e \u003cp\u003eExercise 10.2 Connecting an Android Phone to a Wi- Fi Network 611\u003c\/p\u003e \u003cp\u003eExercise 10.3 Disabling Cellular Use for Data Networking on an iPhone 614\u003c\/p\u003e \u003cp\u003eExercise 10.4 Disabling Cellular Use for Data Networking in Android OS 616\u003c\/p\u003e \u003cp\u003eExercise 10.5 Setting Up a VPN in Android 619\u003c\/p\u003e \u003cp\u003eExercise 10.6 Pairing an Android Device with a Windows Laptop 623\u003c\/p\u003e \u003cp\u003eExercise 10.7 Pairing an iPhone with a Vehicle’s Sound System 632\u003c\/p\u003e \u003cp\u003eExercise 10.8 Configuring Location Services in iOS 638\u003c\/p\u003e \u003cp\u003eExercise 10.9 Email Account Configuration on an iPhone 645\u003c\/p\u003e \u003cp\u003eExercise 10.10 Email Account Configuration in Android 648\u003c\/p\u003e \u003cp\u003eExercise 10.11 Enabling ActiveSync in iOS 658\u003c\/p\u003e \u003cp\u003eExercise 11.1 Troubleshooting Practice 707\u003c\/p\u003e \u003cp\u003eExercise 12.1 Using a S M A R T Software Utility in Windows 729\u003c\/p\u003e \u003cp\u003eExercise 12.2 Stopping and Restarting the Print Spooler in Windows 10 775\u003c\/p\u003e \u003cp\u003eExercise 12.3 Renewing an IP Address in Windows 10 787\u003c\/p\u003e \u003cp\u003eExercise 12.4 Renewing an IP Address from the Command Line 789\u003c\/p\u003e \u003cp\u003eExercise 12.5 Using the net share Command in Windows 795\u003c\/p\u003e \u003cp\u003eExercise 13.1 Changing a Screen Saver in Windows 854\u003c\/p\u003e \u003cp\u003eExercise 13.2 Auto- Hiding the Taskbar 856\u003c\/p\u003e \u003cp\u003eExercise 13.3 Starting a Program from the Run Window 859\u003c\/p\u003e \u003cp\u003eExercise 14.1 Working with Task Manager 887\u003c\/p\u003e \u003cp\u003eExercise 14.2 Working with Performance Monitor 896\u003c\/p\u003e \u003cp\u003eExercise 14.3 Changing the Time Zone 908\u003c\/p\u003e \u003cp\u003eExercise 14.4 Showing Hidden Files and Folders 913\u003c\/p\u003e \u003cp\u003eExercise 15.1 Command- Line Directory Management 1015\u003c\/p\u003e \u003cp\u003eExercise 15.2 Running chkdsk within Windows 1025\u003c\/p\u003e \u003cp\u003eExercise 15.3 Running chkdsk at the Command Line 1026\u003c\/p\u003e \u003cp\u003eExercise 16.1 Installing Applications on macOS 1063\u003c\/p\u003e \u003cp\u003eExercise 16.2 Uninstalling Applications on macOS 1065\u003c\/p\u003e \u003cp\u003eExercise 16.3 Working with Files 1103\u003c\/p\u003e \u003cp\u003eExercise 17.1 Testing Your Antimalware 1153\u003c\/p\u003e \u003cp\u003eExercise 17.2 Testing Social Engineering 1160\u003c\/p\u003e \u003cp\u003eExercise 18.1 Examining a Security Token 1207\u003c\/p\u003e \u003cp\u003eExercise 18.2 Examining File Permissions 1214\u003c\/p\u003e \u003cp\u003eExercise 18.3 Working with File Hashes 1230\u003c\/p\u003e \u003cp\u003eExercise 18.4 Setting the Passcode Lock on an iPhone 1255\u003c\/p\u003e \u003cp\u003eExercise 18.5 Setting the Passcode Lock on an Android Phone 1255\u003c\/p\u003e \u003cp\u003eExercise 19.1 Reviewing Reliability Monitor 1288\u003c\/p\u003e \u003cp\u003eExercise 19.2 Manually Creating a Restore Point in Windows 1304\u003c\/p\u003e \u003cp\u003eExercise 20.1 Creating and Running a Windows Batch Script 1356\u003c\/p\u003e \u003cp\u003eExercise 20.2 Creating Your First PowerShell Script 1360\u003c\/p\u003e \u003cp\u003eExercise 21.1 Finding Trip Hazards 1413\u003c\/p\u003e \u003cp\u003eExercise 21.2 Finding MSDSs 1425\u003c\/p\u003e \u003cp\u003eExercise 22.1 Understanding Punctuality 1501\u003c\/p\u003e \u003cp\u003eExercise 22.2 Surprise Someone 1505\u003c\/p\u003e","brand":"John Wiley \u0026 Sons Inc","offers":[{"title":"Default Title","offer_id":49407177163095,"sku":"9781119862918","price":40.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781119862918.jpg?v=1730498442","url":"https:\/\/bookcurl.com\/products\/comptia-a-complete-study-guide-9781119862918","provider":"Book Curl","version":"1.0","type":"link"}