{"product_id":"collins-business-english-hotel-and-hospitality-english-9780007431984","title":"Collins Business English. Hotel and Hospitality","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eThis unique self-study course is for elementary-level adults who need English for the hospitality industry, such as workers in hotels and restaurants. Ideal for front-line staff who need to communicate confidently in English to maintain good customer relations.24 compact units cover a wide range of practical scenarios, such as meeting and greeting guests, taking orders at breakfast and at the bar, handling guest complaints and dealing with guest requests.4-page unit includes an easy-to-follow photo story that deals with the topic of the unit and introduces key functional language.The pocket-sized course book also contains vocabulary lists for quick reference, practical examples of typical emails, an answer key and a pronunciation guide to further aid the self-study learner.The online audio provides valuable listening practice to accompany each unit.","brand":"HarperCollins Publishers","offers":[{"title":"Default Title","offer_id":48863846662487,"sku":"9780007431984","price":13.49,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780007431984.jpg?v=1722269298","url":"https:\/\/bookcurl.com\/products\/collins-business-english-hotel-and-hospitality-english-9780007431984","provider":"Book Curl","version":"1.0","type":"link"}