{"product_id":"chatbots-and-humancentered-ai-9783031880445","title":"Chatbots and HumanCentered AI","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\u003cstrong\u003e.-\u003c\/strong\u003e \u003cstrong\u003eUnderstanding and Designing for Human-AI Interactions.\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003e.- Analyzing Patterns of Conversational Breakdown in Human-Chatbot Customer Service Conversations.\u003c\/p\u003e\u003cp\u003e.- Selecting Empathic Response Headers in Customer Support Conversations with LLM-based Emotion Recognition.\u003c\/p\u003e\u003cp\u003e.- Exploring the Effects of Consistency-based Hallucination Detection for LLM-based QA Chatbots: A Simulation Study.\u003c\/p\u003e\u003cp\u003e.- LadderChat – An LLM-based Conversational Agent for Laddering Interviews.\u003c\/p\u003e\u003cp\u003e.- Can Machine Learning Models Recognise Emotions, Particularly Neutral, Better Than Humans?.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003e.- Human-Centred AI in Education and Social Support.\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003e.- An AI-Powered Learning Companion for Adaptive and Personalized STEM Educatio.\u003c\/p\u003e\u003cp\u003e.- Development and Evaluation of a University Chatbot Using Deep Learning: A RAG-Based Approach.\u003c\/p\u003e\u003cp\u003e.- A Voice-Enabled Intelligent Virtual Agent for People with Memory Impairments: Thematic Analysis of Focus Group Results.\u003c\/p\u003e\u003cp\u003e.- The BookBot Project: Conceptual Design of a Social Robot Facilitating Reading Motivation.\u003c\/p\u003e\u003cp\u003e.- Questions people ask ChatGPT regarding their romantic relationships and what they think about the provided answers: An exploratory study.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003e.- Conversational AI for Citizens and Customers.\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003e.- AI-Driven Dialogue: Leveraging Generative AI in Conversational Agent Voting Advice Applications (CAVAA).\u003c\/p\u003e\u003cp\u003e.- First Aid for Europe – A Study on the Impact of Digital Voting Assistants on Young Adults During the Elections for the European Parliament in 2024.\u003c\/p\u003e\u003cp\u003e.- An Analysis of Federal and Municipal Chatbots in Germany.\u003c\/p\u003e\u003cp\u003e.- LLM-powered Conversational AI in Customer Service: Users’ Expectations and Anticipated Use.\u003c\/p\u003e\u003cp\u003e.- Feeling Understood by AI: How Empathy Shapes Trust and Influences Patronage Intentions in Conversational AI.\u003c\/p\u003e","brand":"Springer","offers":[{"title":"Default Title","offer_id":53195465687383,"sku":"9783031880445","price":91.68,"currency_code":"GBP","in_stock":true}],"url":"https:\/\/bookcurl.com\/products\/chatbots-and-humancentered-ai-9783031880445","provider":"Book Curl","version":"1.0","type":"link"}