{"product_id":"ccst-cisco-certified-support-technician-study-guide-9781394205806","title":"CCST Cisco Certified Support Technician Study","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\u003cb\u003eThe ideal prep guide for earning your CCST Networking certification\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003ci\u003eCCST Cisco Certified Support Technician Study Guide: Networking Exam \u003c\/i\u003eis the perfect way to study for your certification as you prepare to start or upskill your IT career. Written by industry expert and Cisco networking guru Todd Lammle, this Sybex Study Guide uses the trusted Sybex approach, providing 100% coverage of CCST Networking exam objectives. You'll find detailed information and examples for must-know Cisco networking topics, as well as practical insights drawn from real-world scenarios.\u003c\/p\u003e \u003cp\u003eThis Study Guide provides authoritative coverage of key exam topics, including standards and concepts, addressing and subnet formats, endpoints and media types, infrastructure, diagnosing problems, and security. You also get one year of FREE access to a robust set of online learning tools, including a test bank with hundreds of questions, a practice exam, a set of flashcards, and a glossary of imp\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp\u003eIntroduction xxi\u003c\/p\u003e \u003cp\u003eAssessment Test xxxi\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 1 Internetworking 1\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eInternetworking Basics 2\u003c\/p\u003e \u003cp\u003eInternetworking Models 10\u003c\/p\u003e \u003cp\u003eThe Layered Approach 10\u003c\/p\u003e \u003cp\u003eAdvantages of Reference Models 11\u003c\/p\u003e \u003cp\u003eThe OSI Reference Model 12\u003c\/p\u003e \u003cp\u003eThe Application Layer 14\u003c\/p\u003e \u003cp\u003eThe Presentation Layer 15\u003c\/p\u003e \u003cp\u003eThe Session Layer 15\u003c\/p\u003e \u003cp\u003eThe Transport Layer 15\u003c\/p\u003e \u003cp\u003eThe Network Layer 21\u003c\/p\u003e \u003cp\u003eThe Data Link Layer 23\u003c\/p\u003e \u003cp\u003eThe Physical Layer 26\u003c\/p\u003e \u003cp\u003eSummary 29\u003c\/p\u003e \u003cp\u003eExam Essentials 29\u003c\/p\u003e \u003cp\u003eReview Questions 31\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 2 Introduction to TCP\/IP 33\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eIntroducing TCP\/IP 34\u003c\/p\u003e \u003cp\u003eA Brief History of TCP\/IP 34\u003c\/p\u003e \u003cp\u003eTCP\/IP and the DoD Model 35\u003c\/p\u003e \u003cp\u003eThe Process\/Application Layer Protocols 37\u003c\/p\u003e \u003cp\u003eThe Host- to- Host or Transport Layer Protocols 46\u003c\/p\u003e \u003cp\u003eThe Internet Layer Protocols 55\u003c\/p\u003e \u003cp\u003eIP Addressing 64\u003c\/p\u003e \u003cp\u003eIP Terminology 64\u003c\/p\u003e \u003cp\u003eThe Hierarchical IP Addressing Scheme 65\u003c\/p\u003e \u003cp\u003ePrivate IP Addresses (RFC 1918) 70\u003c\/p\u003e \u003cp\u003eIPv4 Address Types 71\u003c\/p\u003e \u003cp\u003eLayer 2 Broadcasts 71\u003c\/p\u003e \u003cp\u003eLayer 3 Broadcasts 72\u003c\/p\u003e \u003cp\u003eUnicast Address 72\u003c\/p\u003e \u003cp\u003eMulticast Address 73\u003c\/p\u003e \u003cp\u003eSummary 74\u003c\/p\u003e \u003cp\u003eExam Essentials 75\u003c\/p\u003e \u003cp\u003eReview Questions 77\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 3 Easy Subnetting 81\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eSubnetting Basics 82\u003c\/p\u003e \u003cp\u003eHow to Create Subnets 83\u003c\/p\u003e \u003cp\u003eSubnet Masks 84\u003c\/p\u003e \u003cp\u003eClassless Inter-Domain Routing (CIDR) 86\u003c\/p\u003e \u003cp\u003eIP Subnet-Zero 87\u003c\/p\u003e \u003cp\u003eSubnetting Class C Addresses 88\u003c\/p\u003e \u003cp\u003eUsing a Subnet Calculator 99\u003c\/p\u003e \u003cp\u003eSubnetting Class B Addresses 99\u003c\/p\u003e \u003cp\u003eSubnetting Class A Addresses 107\u003c\/p\u003e \u003cp\u003eSummary 110\u003c\/p\u003e \u003cp\u003eExam Essentials 111\u003c\/p\u003e \u003cp\u003eReview Questions 112\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 4 Network Address Translation (NAT) \u0026amp; IPv6 115\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eWhen Do We Use NAT? 116\u003c\/p\u003e \u003cp\u003eTypes of Network Address Translation 118\u003c\/p\u003e \u003cp\u003eNAT Names 118\u003c\/p\u003e \u003cp\u003eHow NAT Works 119\u003c\/p\u003e \u003cp\u003eWhy Do We Need IPv6? 120\u003c\/p\u003e \u003cp\u003eThe Benefits and Uses of IPv 6 122\u003c\/p\u003e \u003cp\u003eIPv6 Addressing and Expressions 123\u003c\/p\u003e \u003cp\u003eShortened Expression 123\u003c\/p\u003e \u003cp\u003eAddress Types 124\u003c\/p\u003e \u003cp\u003eSpecial Addresses 126\u003c\/p\u003e \u003cp\u003eHow IPv6 Works in an Internetwork 127\u003c\/p\u003e \u003cp\u003eManual Address Assignment 127\u003c\/p\u003e \u003cp\u003eStateless Autoconfiguration (EUI- 64) 128\u003c\/p\u003e \u003cp\u003eNeighbor Discovery (NDP) 129\u003c\/p\u003e \u003cp\u003eSummary 130\u003c\/p\u003e \u003cp\u003eExam Essentials 131\u003c\/p\u003e \u003cp\u003eReview Questions 133\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 5 IP Routing 137\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eRouting Basics 138\u003c\/p\u003e \u003cp\u003eThe IP Routing Process 141\u003c\/p\u003e \u003cp\u003eTesting Your IP Routing Understanding 146\u003c\/p\u003e \u003cp\u003eConfiguring IP Routing 151\u003c\/p\u003e \u003cp\u003eStatic Routing 151\u003c\/p\u003e \u003cp\u003eDefault Routing 153\u003c\/p\u003e \u003cp\u003eDynamic Routing 154\u003c\/p\u003e \u003cp\u003eRouting Protocol Basics 154\u003c\/p\u003e \u003cp\u003eSummary 156\u003c\/p\u003e \u003cp\u003eExam Essentials 156\u003c\/p\u003e \u003cp\u003eReview Questions 158\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 6 Switching 161\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eSwitching Services 162\u003c\/p\u003e \u003cp\u003eThree Switch Functions at Layer 2 163\u003c\/p\u003e \u003cp\u003eVLAN Basics 169\u003c\/p\u003e \u003cp\u003eBroadcast Control 172\u003c\/p\u003e \u003cp\u003eSecurity 173\u003c\/p\u003e \u003cp\u003eFlexibility and Scalability 173\u003c\/p\u003e \u003cp\u003eIdentifying VLANs 174\u003c\/p\u003e \u003cp\u003eAssigning Switch Ports to VLANs 176\u003c\/p\u003e \u003cp\u003eRouting Between VLANs 178\u003c\/p\u003e \u003cp\u003eSummary 180\u003c\/p\u003e \u003cp\u003eExam Essentials 180\u003c\/p\u003e \u003cp\u003eReview Questions 182\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 7 Cables and Connectors 185\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Basic Network Topologies 186\u003c\/p\u003e \u003cp\u003eLocal Area Networks 187\u003c\/p\u003e \u003cp\u003eWide Area Networks 189\u003c\/p\u003e \u003cp\u003eMetropolitan Area Networks 190\u003c\/p\u003e \u003cp\u003eCampus Area Networks 190\u003c\/p\u003e \u003cp\u003ePersonal Area Networks 190\u003c\/p\u003e \u003cp\u003eStorage Area Networks 190\u003c\/p\u003e \u003cp\u003ePhysical Network Topologies 191\u003c\/p\u003e \u003cp\u003eBus Topology 191\u003c\/p\u003e \u003cp\u003eStar Topology 192\u003c\/p\u003e \u003cp\u003eRing Topology 193\u003c\/p\u003e \u003cp\u003eMesh Topology 194\u003c\/p\u003e \u003cp\u003ePoint- to- Point Topology 195\u003c\/p\u003e \u003cp\u003ePoint- to- Multipoint Topology 196\u003c\/p\u003e \u003cp\u003eHybrid Topology 197\u003c\/p\u003e \u003cp\u003ePhysical Media 197\u003c\/p\u003e \u003cp\u003eCoaxial Cable 198\u003c\/p\u003e \u003cp\u003eFiber- Optic Cable 204\u003c\/p\u003e \u003cp\u003eSummary 208\u003c\/p\u003e \u003cp\u003eExam Essentials 208\u003c\/p\u003e \u003cp\u003eReview Questions 209\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 8 Wireless Technologies 213\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eWireless Networks 215\u003c\/p\u003e \u003cp\u003eWireless Personal Area Networks 215\u003c\/p\u003e \u003cp\u003eWireless Local Area Networks 216\u003c\/p\u003e \u003cp\u003eWireless Metro Area Networks 216\u003c\/p\u003e \u003cp\u003eWireless Wide Area Networks 217\u003c\/p\u003e \u003cp\u003eBasic Wireless Devices 217\u003c\/p\u003e \u003cp\u003eWireless Access Points 217\u003c\/p\u003e \u003cp\u003eWireless Network Interface Card 219\u003c\/p\u003e \u003cp\u003eWireless Antennas 220\u003c\/p\u003e \u003cp\u003eWireless Principles 220\u003c\/p\u003e \u003cp\u003eIndependent Basic Service Set (Ad Hoc) 220\u003c\/p\u003e \u003cp\u003eBasic Service Set 222\u003c\/p\u003e \u003cp\u003eInfrastructure Basic Service Set 222\u003c\/p\u003e \u003cp\u003eService Set ID 222\u003c\/p\u003e \u003cp\u003eExtended Service Set 224\u003c\/p\u003e \u003cp\u003eNonoverlapping Wi- Fi channels 225\u003c\/p\u003e \u003cp\u003e2.4 GHz Band 225\u003c\/p\u003e \u003cp\u003e5 GHz Band (802.11ac) 226\u003c\/p\u003e \u003cp\u003eWi- Fi 6 (802.11ax) 228\u003c\/p\u003e \u003cp\u003eInterference 229\u003c\/p\u003e \u003cp\u003eRange and Speed Comparisons 229\u003c\/p\u003e \u003cp\u003eCellular Technologies 229\u003c\/p\u003e \u003cp\u003eTechnologies That Facilitate the Internet of Things 231\u003c\/p\u003e \u003cp\u003eWireless Security 232\u003c\/p\u003e \u003cp\u003eAuthentication and Encryption 232\u003c\/p\u003e \u003cp\u003eWep 233\u003c\/p\u003e \u003cp\u003eWPA and WPA2: An Overview 234\u003c\/p\u003e \u003cp\u003eWpa 3 236\u003c\/p\u003e \u003cp\u003eNetwork Host Utilities 238\u003c\/p\u003e \u003cp\u003eWindows 239\u003c\/p\u003e \u003cp\u003eMacOS 247\u003c\/p\u003e \u003cp\u003eLinux 251\u003c\/p\u003e \u003cp\u003eApple 256\u003c\/p\u003e \u003cp\u003eAndroid 260\u003c\/p\u003e \u003cp\u003eSummary 264\u003c\/p\u003e \u003cp\u003eExam Essentials 265\u003c\/p\u003e \u003cp\u003eReview Questions 266\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 9 Cisco Devices 271\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eStatus Lights 272\u003c\/p\u003e \u003cp\u003eConnecting to a Cisco Device 273\u003c\/p\u003e \u003cp\u003ePhysical Ports and Cables 275\u003c\/p\u003e \u003cp\u003eConsole Port 275\u003c\/p\u003e \u003cp\u003eSerial Port 277\u003c\/p\u003e \u003cp\u003eFiber Port 278\u003c\/p\u003e \u003cp\u003eSFPs 279\u003c\/p\u003e \u003cp\u003eEthernet Ports 279\u003c\/p\u003e \u003cp\u003eStraight- Through Cable 281\u003c\/p\u003e \u003cp\u003eCrossover Cable 282\u003c\/p\u003e \u003cp\u003ePoE 283\u003c\/p\u003e \u003cp\u003eRemote Access 284\u003c\/p\u003e \u003cp\u003eTerminal Emulators 284\u003c\/p\u003e \u003cp\u003eRemote Desktop Gateway\/Remote Desktop Protocol 284\u003c\/p\u003e \u003cp\u003eTelnet 285\u003c\/p\u003e \u003cp\u003eSecure Shell 287\u003c\/p\u003e \u003cp\u003eVirtual Private Networks 289\u003c\/p\u003e \u003cp\u003eNetwork Management Systems 290\u003c\/p\u003e \u003cp\u003eCloud- Managed Network (Meraki) 291\u003c\/p\u003e \u003cp\u003eScripts 292\u003c\/p\u003e \u003cp\u003eCisco Device show Commands 295\u003c\/p\u003e \u003cp\u003eshow running- config (show run) 295\u003c\/p\u003e \u003cp\u003eshow cdp neighbors 296\u003c\/p\u003e \u003cp\u003eDocumenting a Network Topology Using CDP 299\u003c\/p\u003e \u003cp\u003eShow ip route 301\u003c\/p\u003e \u003cp\u003eShow version 302\u003c\/p\u003e \u003cp\u003eShow inventory 303\u003c\/p\u003e \u003cp\u003eShow switch 304\u003c\/p\u003e \u003cp\u003eShow mac- address- table 305\u003c\/p\u003e \u003cp\u003eShow interface 307\u003c\/p\u003e \u003cp\u003eShow ip interface brief 309\u003c\/p\u003e \u003cp\u003ePrivilege Level 310\u003c\/p\u003e \u003cp\u003eThe Help Command 311\u003c\/p\u003e \u003cp\u003eAuto- Complete 313\u003c\/p\u003e \u003cp\u003eSummary 314\u003c\/p\u003e \u003cp\u003eExam Essentials 314\u003c\/p\u003e \u003cp\u003eReview Questions 315\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 10 Security 319\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eFirewalls 320\u003c\/p\u003e \u003cp\u003eControlling Network Access 321\u003c\/p\u003e \u003cp\u003eAccess Control Lists 322\u003c\/p\u003e \u003cp\u003eConfidentiality, Integrity, Availability 324\u003c\/p\u003e \u003cp\u003eConfidentiality 324\u003c\/p\u003e \u003cp\u003eIntegrity 324\u003c\/p\u003e \u003cp\u003eAvailability 324\u003c\/p\u003e \u003cp\u003eAuthentication Methods 324\u003c\/p\u003e \u003cp\u003eMultifactor 324\u003c\/p\u003e \u003cp\u003eAuthentication, Authorization, and Accounting 325\u003c\/p\u003e \u003cp\u003eEncryption 327\u003c\/p\u003e \u003cp\u003eCertificates 329\u003c\/p\u003e \u003cp\u003eHashes 330\u003c\/p\u003e \u003cp\u003eActive Directory (Identity) 330\u003c\/p\u003e \u003cp\u003eIdentity Service Engine Authentication 332\u003c\/p\u003e \u003cp\u003ePassword Complexity 332\u003c\/p\u003e \u003cp\u003eThreats 334\u003c\/p\u003e \u003cp\u003eVulnerabilities 335\u003c\/p\u003e \u003cp\u003eCommon Vulnerabilities and Exposures 335\u003c\/p\u003e \u003cp\u003eZero- Day 335\u003c\/p\u003e \u003cp\u003eExploits 336\u003c\/p\u003e \u003cp\u003eSocial Engineering 336\u003c\/p\u003e \u003cp\u003ePhishing 336\u003c\/p\u003e \u003cp\u003eMalware 336\u003c\/p\u003e \u003cp\u003eDenial of Service\/Distributed Denial of Service 338\u003c\/p\u003e \u003cp\u003eSummary 340\u003c\/p\u003e \u003cp\u003eExam Essentials 340\u003c\/p\u003e \u003cp\u003eReview Questions 341\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 11 Cloud \u0026amp; IoT 343\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eCloud Computing and Its Effect on the Enterprise Network 344\u003c\/p\u003e \u003cp\u003eCloud Concepts 346\u003c\/p\u003e \u003cp\u003eService Models 347\u003c\/p\u003e \u003cp\u003eCloud Endpoints 350\u003c\/p\u003e \u003cp\u003eVoIP- IoT Applications 351\u003c\/p\u003e \u003cp\u003eSummary 352\u003c\/p\u003e \u003cp\u003eExam Essentials 353\u003c\/p\u003e \u003cp\u003eReview Questions 354\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 12 Troubleshooting 357\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eHelp Desk 358\u003c\/p\u003e \u003cp\u003eThe Security Policy 359\u003c\/p\u003e \u003cp\u003eTicketing 361\u003c\/p\u003e \u003cp\u003eInformation Gathering Using Network Documentation 362\u003c\/p\u003e \u003cp\u003eUsing SNMP 362\u003c\/p\u003e \u003cp\u003eSchematics and Diagrams 363\u003c\/p\u003e \u003cp\u003eDocumentation and Diagrams 367\u003c\/p\u003e \u003cp\u003ePhysical Network Diagram 367\u003c\/p\u003e \u003cp\u003eLogical Network Diagram 368\u003c\/p\u003e \u003cp\u003eSeven- Step Troubleshooting Process 368\u003c\/p\u003e \u003cp\u003eDefine the Problem 369\u003c\/p\u003e \u003cp\u003eGather Information 369\u003c\/p\u003e \u003cp\u003eAnalyze the Information 369\u003c\/p\u003e \u003cp\u003eEliminate Possible Causes 370\u003c\/p\u003e \u003cp\u003ePropose a Hypothesis 370\u003c\/p\u003e \u003cp\u003eTest the Hypothesis 370\u003c\/p\u003e \u003cp\u003eSolve the Problem 370\u003c\/p\u003e \u003cp\u003eWireshark 371\u003c\/p\u003e \u003cp\u003eFiltering and Saving 372\u003c\/p\u003e \u003cp\u003eDiagnostic Commands 373\u003c\/p\u003e \u003cp\u003eFirewalls 374\u003c\/p\u003e \u003cp\u003eIP Config 375\u003c\/p\u003e \u003cp\u003eUsing Diagnostic Commands to Solve Network Issues 383\u003c\/p\u003e \u003cp\u003eNetwork Bandwidth and Throughput 388\u003c\/p\u003e \u003cp\u003eSpeed Tests vs. iPerf 388\u003c\/p\u003e \u003cp\u003eSummary 391\u003c\/p\u003e \u003cp\u003eExam Essentials 391\u003c\/p\u003e \u003cp\u003eReview Questions 393\u003c\/p\u003e \u003cp\u003e\u003cb\u003eAppendix Answers to Review Questions 395\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eChapter 1: Internetworking 396\u003c\/p\u003e \u003cp\u003eChapter 2: Introduction to TCP\/IP 397\u003c\/p\u003e \u003cp\u003eChapter 3: Easy Subnetting 398\u003c\/p\u003e \u003cp\u003eChapter 4: Network Address Translation (NAT) and IPv 6 399\u003c\/p\u003e \u003cp\u003eChapter 5: IP Routing 400\u003c\/p\u003e \u003cp\u003eChapter 6: Switching 401\u003c\/p\u003e \u003cp\u003eChapter 7: Cables and Connectors 402\u003c\/p\u003e \u003cp\u003eChapter 8: Wireless Technologies 403\u003c\/p\u003e \u003cp\u003eChapter 9: Cisco Devices 404\u003c\/p\u003e \u003cp\u003eChapter 10: Security 405\u003c\/p\u003e \u003cp\u003eChapter 11: Cloud \u0026amp; IoT 406\u003c\/p\u003e \u003cp\u003eChapter 12: Troubleshooting 407\u003c\/p\u003e \u003cp\u003eIndex 409\u003c\/p\u003e","brand":"John Wiley \u0026 Sons Inc","offers":[{"title":"Default Title","offer_id":48866618605911,"sku":"9781394205806","price":30.39,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781394205806.jpg?v=1722279488","url":"https:\/\/bookcurl.com\/products\/ccst-cisco-certified-support-technician-study-guide-9781394205806","provider":"Book Curl","version":"1.0","type":"link"}