{"product_id":"business-systems-engineering-9780471018841","title":"Business Systems Engineering","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eA guide to combining two powerful management techniques totransform any business organization into a masterpiece of businessefficiency. Lester Dean Thurow, Dean of MIT''s Sloan School ofManagement, recently stated that benchmarking combined with processengineering will be the most important management technique of the1990s. Now, in this groundbreaking book, Gregory Watson describeshow top corporations worldwide have already successfullyimplemented that powerful cutting-edge technique--which he callsbusiness systems engineering--to promote continuous improvement.More importantly, he clearly demonstrates how you can do the samein your organization.\u003cbr\u003e * Introduces business systems engineering, a dynamic new approachto rethinking and redesigning business processes to achievedramatic improvements in quality, cost, service, speed, andmore\u003cbr\u003e * Offers clear guidelines for using business systems engineeringtechniques to make your organization more dynamic, productive, andable to adapt to ch\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eLearning: The Root of Change.\u003cbr\u003e \u003cbr\u003e Innovation Seeks Productivity.\u003cbr\u003e \u003cbr\u003e FOUNDATION OF BUSINESS SYSTEMS ENGINEERING.\u003cbr\u003e \u003cbr\u003e Definition of Business Systems Engineering.\u003cbr\u003e \u003cbr\u003e Elements of Business Systems Engineering.\u003cbr\u003e \u003cbr\u003e TOOLS OF BUSINESS SYSTEMS ENGINEERING.\u003cbr\u003e \u003cbr\u003e Process Analysis Measures Performance.\u003cbr\u003e \u003cbr\u003e Benchmarking Introduces New Perspectives.\u003cbr\u003e \u003cbr\u003e Information Technology Provides Enablers.\u003cbr\u003e \u003cbr\u003e Policy Deployment Fosters Teamwork.\u003cbr\u003e \u003cbr\u003e APPLICATIONS OF BUSINESS SYSTEMS ENGINEERING.\u003cbr\u003e \u003cbr\u003e Engineering Product Design: Creating Competitiveness in theAutomotive Industry.\u003cbr\u003e \u003cbr\u003e Engineering Manufacturing Systems: The Bandit Line atMotorola.\u003cbr\u003e \u003cbr\u003e Engineering Customers Service: The Compaq Response to the Attackby Dell.\u003cbr\u003e \u003cbr\u003e Engineering the Office: A Paperless Factory at USAA.\u003cbr\u003e \u003cbr\u003e MAKING IT HAPPEN.\u003cbr\u003e \u003cbr\u003e Lessons Learned from Engineering Business Systems.\u003cbr\u003e \u003cbr\u003e An Invitation to Engineer Your Business System.\u003cbr\u003e \u003cbr\u003e Chapter Notes.\u003cbr\u003e \u003cbr\u003e Reengineering Bibliography.\u003cbr\u003e \u003cbr\u003e Index.","brand":"John Wiley \u0026 Sons Inc","offers":[{"title":"Default Title","offer_id":49402477871447,"sku":"9780471018841","price":28.79,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780471018841.jpg?v=1730480529","url":"https:\/\/bookcurl.com\/products\/business-systems-engineering-9780471018841","provider":"Book Curl","version":"1.0","type":"link"}