{"product_id":"business-process-management-9780367771607","title":"Business Process Management","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\u003cem\u003eBusiness Process Management\u003c\/em\u003e has helped thousands of leaders and BPM practitioners successfully implement BPM projects, enabling them to add impactful and measurable value to their organizations. The book covers all major frameworks, including LEAN and Six Sigma, and offers a unique emphasis on BPMâs interrelationship with organizational management, culture, and leadership. Its common-sense approach teaches how BPM must be well-integrated across an entire business if it is to be successful, augmented and aligned with other management disciplines. \u003c\/p\u003e\u003cp\u003eThis thoroughly revised and updated fifth edition includes: \u003c\/p\u003e\u003cul\u003e \u003cli\u003eDiscussion of the impact of the COVID-19 Pandemic on business operations, business transformation, remote working, and new processes.\u003c\/li\u003e \u003cli\u003eNew and revised content on sustainable processes in BPM.\u003c\/li\u003e \u003cli\u003eExpanded material on process automation and new technologies, including AI.\u003c\/li\u003e \u003cli\u003eNew and revised international case studies and practical examples.\u003c\/li\u003e \u003cli\u003eA streamlined layout, as well as new questions and thought-provoking comments to promote discussion and thinking. \u003c\/li\u003e \u003c\/ul\u003e\u003cp\u003eBusiness Process Management is an accessible core text for advanced undergraduate and postgraduate students studying Business Process Management, Operations, Production, and Strategic Management, as well as an indispensable guide to any senior business executive or chief financial officer.\u003c\/p\u003e\u003cp\u003eThe work is complemented by online resources to support instructors and learning, including PowerPoint slides for each chapter. \u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\u003cem\u003e\"The author expertly projects enhanced and practicable frameworks and solutions updated with the latest analysis, risks, benefits, impact and developments in relation with process automation, relevant strategy and change in the workforce. This fifth edition is well supported by revised case studies.\"\u003c\/em\u003e \u003c\/p\u003e\u003cp\u003e- \u003cb\u003eReza Mohammadi\u003c\/b\u003e, MSc Programme Director at Heriot-Watt University, Edinburgh Campus\u003c\/p\u003e\u003cp\u003e\u003cem\u003e\"This text is a must for all business process improvement professionals, and is regularly opened in my process-related work for both public and private sector organisations. From early career to seasoned expert, this book’s theory and practical examples can add a string to anyone’s bow.\" \u003c\/em\u003e\u003c\/p\u003e\u003cp\u003e\u003cem\u003e- \u003c\/em\u003e\u003cb\u003eDeclan Norrie\u003c\/b\u003e (LLB, BSc(REM)), public sector legal and consulting advisor\u003c\/p\u003e\u003cbr\u003e\u003cp\u003e'The author expertly projects enhanced and practicable frameworks and solutions updated with the latest analysis, risks, benefits, impact and developments in relation with process automation, relevant strategy and change in the workforce. This fifth edition is well supported by revised case studies.\" \u003c\/p\u003e\u003cp\u003e- \u003cb\u003eReza Mohammadi\u003c\/b\u003e, \u003cem\u003eMSc Programme Director at Heriot-Watt University, Edinburgh Campus\u003c\/em\u003e\u003c\/p\u003e\u003cp\u003e'This text is a must for all business process improvement professionals, and is regularly opened in my process-related work for both public and private sector organisations. From early career to seasoned expert, this book’s theory and practical examples can add a string to anyone’s bow.' \u003c\/p\u003e\u003cp\u003e\u003cem\u003e- \u003c\/em\u003e\u003cb\u003eDeclan Norrie\u003c\/b\u003e \u003cem\u003e(LLB, BSc(REM)), public sector legal and consulting advisor\u003c\/em\u003e\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\u003cstrong\u003ePart I. Frequently asked questions\u003c\/strong\u003e Chapter 1. What is business process management? Chapter 2. How can we demystify business process management? Chapter 3. Who should be involved in BPM, and the critical success factors Chapter 4. When should you do BPM – What are the main drivers and triggers? Chapter 5. How should you start BPM – Bottom-up or top-down? Chapter 6. Why is it important to improve business processes before automating them? Chapter 7. What are the technology components of BPM? Chapter 8. Should you be customer-centric? Chapter 9. Why is determining BPM foundations a critical first step? Chapter 10. Why do you need a structured approach to implementing BPM? \u003cstrong\u003ePart II. BPM – How do you do it?\u003c\/strong\u003e Chapter 11. 7FE framework overview Chapter 12. Guidelines on how to use the 7FE framework Chapter 13. Foundations phase Chapter 14. Enablement phase Chapter 15. Launch phase Chapter 16. Understand phase Chapter 17. Innovate phase Chapter 18. People phase Chapter 19. Develop phase Chapter 20. Implement phase Chapter 21. Realize phase Chapter 22. Sustainability phase Chapter 23. Essentials introduction Chapter 24. Project management Chapter 25. People change management Chapter 26. Leadership Chapter 27. Organizational sustainability and performance management \u003cstrong\u003ePart III. Introduction\u003c\/strong\u003e Chapter 28. Case studies from the USA, Asia and Europe Chapter 29. BPM maturity\u003c\/p\u003e","brand":"Taylor \u0026 Francis Ltd","offers":[{"title":"Default Title","offer_id":49371707244887,"sku":"9780367771607","price":54.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780367771607.jpg?v=1730154248","url":"https:\/\/bookcurl.com\/products\/business-process-management-9780367771607","provider":"Book Curl","version":"1.0","type":"link"}