{"product_id":"breakthrough-performance-9780787952310","title":"Breakthrough Performance","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eTransform your organization. Learn to inspire the critical shared sense of urgency that is key to effective and successful innovation with acclaimed quality management gurus Ellen Gaucher and Richard Coffey as your guides. Drawing on analysis of the most current research and highlighting instructive case examples, Gaucher and Coffey will show you how to enhance organizational readiness and stimulate innovation beyond evolutionary incremental upgrades to achieve revolutionary breakthrough-level improvement in organizational performance.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\"Contained in this book is the management framework for driving creativity, continuous improvement, and customer value. A must-read for health care executives and professionals looking to improve operational performance to meet dynamic customer expectations.\" --Dick Smith, partner, PricewaterhouseCoopers LLP\u003cbr\u003e \u003cbr\u003e \"This book is full of strategies for health care leaders to use to accelerate their improvement process.\" --Bob Parent, Conference Program Director, The Conference Board\u003cbr\u003e \u003cbr\u003e \"This book, based on the real world experiences of the authors, is a must-read for health care executives; it provides unique insights and practical advice about how to overcome the daunting challenges of today's health care marketplace.\" --Robert P. Kelch, dean, The University of Iowa College of Medicine\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eTables, Figures, and Exhibits.\u003cbr\u003e \u003cbr\u003e Preface.\u003cbr\u003e \u003cbr\u003e The Authors.\u003cbr\u003e \u003cbr\u003e Health Care's New Sense of Urgency.\u003cbr\u003e \u003cbr\u003e The Relationship Between Business Excellence and Breakthrough Performance.\u003cbr\u003e \u003cbr\u003e Creating a Climate for Breakthrough Performance.\u003cbr\u003e \u003cbr\u003e The Characteristics of Breakthrough Performance.\u003cbr\u003e \u003cbr\u003e How Health Care Leaders Create Breakthrough Performance.\u003cbr\u003e \u003cbr\u003e Sharpening Your Customer Focus.\u003cbr\u003e \u003cbr\u003e Aligning the Organization for Action.\u003cbr\u003e \u003cbr\u003e Team Culture for Breakthrough Performance.\u003cbr\u003e \u003cbr\u003e Involving the Individual.\u003cbr\u003e \u003cbr\u003e Seven Indispensable Tools for Breakthrough.\u003cbr\u003e \u003cbr\u003e The Baldrige Criteria: Your Secret Weapon.\u003cbr\u003e \u003cbr\u003e Conclusion.\u003cbr\u003e \u003cbr\u003e Appendix A. A CompAndium of Questions for Breakthrough.\u003cbr\u003e \u003cbr\u003e Appendix B. Actions to Achieve Breakthrough.\u003cbr\u003e \u003cbr\u003e References.\u003cbr\u003e \u003cbr\u003e Index.","brand":"John Wiley \u0026 Sons Inc","offers":[{"title":"Default Title","offer_id":49405037248855,"sku":"9780787952310","price":62.96,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780787952310.jpg?v=1730488453","url":"https:\/\/bookcurl.com\/products\/breakthrough-performance-9780787952310","provider":"Book Curl","version":"1.0","type":"link"}