{"product_id":"benchmarking-9780471941804","title":"Benchmarking","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eIn the industrialized world, it is widely accepted that a free market leads to greater efficiency in terms of productivity and cost. But how can competition be introduced into situations where for example alternative suppliers cannot be used? Benchmarking provides an effective substitute for competition. Benchmarking is a continuous, systematic process for comparing your own efficiency in terms of productivity, quality and practices with those companies and organizations that represent excellence. It has been demonstrated to have a profound effect in numerous situations where conditions of a ''planned economy'' exist.\u003c\/p\u003e \u003cp\u003e\u003ci\u003eBenchmarking: A Signpost to Excellence in Quality and Productivity\u003c\/i\u003e explains the concept of efficiency and how benchmarking can be utilized to improve performance. The authors identify three categories of benchmarking:\u003c\/p\u003e \u003cul\u003e \u003cli\u003e\n\u003cb\u003eInternal:\u003c\/b\u003e between units of an organization\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eExternal:\u003c\/b\u003e between competitors\u003c\/li\u003e \u003cli\u003e\n\u003cb\u003eFunctional:\u003c\/b\u003e eq\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003ePreface.\u003cbr\u003e \u003cbr\u003e Introduction.\u003cbr\u003e \u003cbr\u003e Aspects and Categories of Benchmarking.\u003cbr\u003e \u003cbr\u003e Implementation of Benchmarking.\u003cbr\u003e \u003cbr\u003e Stage 1: Decide What to Benchmark.\u003cbr\u003e \u003cbr\u003e Stage 2: Identify Benchmarking Partners.\u003cbr\u003e \u003cbr\u003e Stage 3: Gather Information.\u003cbr\u003e \u003cbr\u003e Stage 4: Analyze.\u003cbr\u003e \u003cbr\u003e Stage 5: Implement for Effect.\u003cbr\u003e \u003cbr\u003e From Benchmarking to Benchlearning.\u003cbr\u003e \u003cbr\u003e Bibliography.\u003cbr\u003e \u003cbr\u003e Index.\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"John Wiley \u0026 Sons Inc","offers":[{"title":"Default Title","offer_id":49402686865751,"sku":"9780471941804","price":87.3,"currency_code":"GBP","in_stock":false}],"url":"https:\/\/bookcurl.com\/products\/benchmarking-9780471941804","provider":"Book Curl","version":"1.0","type":"link"}