{"product_id":"an-executives-guide-to-fundraising-operations-9780470610015","title":"An Executives Guide to Fundraising Operations","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eA straightforward guide to the principles of effective fundraising operations  \u003cp\u003e\u003ci\u003eAn Executive Guide to Fundraising Operations\u003c\/i\u003e provides fundraisers with easy-to-understand approaches to evaluate and address fundraising operations needs and opportunities. This guide simplifies and focuses on the analysis of problems and needs, allowing a quick return to fundraising.\u003c\/p\u003e \u003cul\u003e \u003cli\u003eProvides the essential framework to improve and innovate development operations\u003c\/li\u003e \u003cli\u003eIncludes dozens of practical tools, including sample policies for data, database, reporting, and business processes\u003c\/li\u003e \u003cli\u003eOffers sample workflow illustrations for gift processing and acknowledgment, report specification, and other processes\u003c\/li\u003e \u003cli\u003eFeatures sample reports for campaign management, performance management, and exception management\u003c\/li\u003e \u003cli\u003eDelivers effective calculators for operational rules of thumb\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003eNo matter what the department is called, most fundraisers struggle with evaluating oper\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp\u003eForeword xiii\u003c\/p\u003e \u003cp\u003ePreface xvii\u003c\/p\u003e \u003cp\u003eAcknowledgments xix\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 1 Introduction 1\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eSupporting Fundraising 2\u003c\/p\u003e \u003cp\u003eWhat Is Fundraising Operations and Where Should It Fit in the Organization? 2\u003c\/p\u003e \u003cp\u003eFundraising Operations: What’s in a Name? 3\u003c\/p\u003e \u003cp\u003eWhat Does ‘‘Fundraising Operations’’ Include? 5\u003c\/p\u003e \u003cp\u003eOrganizational and Environmental Factors Shape Operations 8\u003c\/p\u003e \u003cp\u003eUsing This Guide to Improve Decisions 13\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 2 Principles of Fundraising Operations 15\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eData, Technology, Reporting, Process, and People 16\u003c\/p\u003e \u003cp\u003eData 18\u003c\/p\u003e \u003cp\u003eTechnology 31\u003c\/p\u003e \u003cp\u003eReporting 34\u003c\/p\u003e \u003cp\u003eProcesses as Key Responsibilities 39\u003c\/p\u003e \u003cp\u003ePeople 41\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 3 Responsibilities of Your Fundraising Operations Team 51\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eTechnology Management 51\u003c\/p\u003e \u003cp\u003ePrimary Roles in Transitions: Arbiter and Advocate 52\u003c\/p\u003e \u003cp\u003eData Maintenance 68\u003c\/p\u003e \u003cp\u003eGift Processing 70\u003c\/p\u003e \u003cp\u003eReporting 75\u003c\/p\u003e \u003cp\u003eProspect Development 79\u003c\/p\u003e \u003cp\u003eStewardship 88\u003c\/p\u003e \u003cp\u003eCompliance 92\u003c\/p\u003e \u003cp\u003eIT, HR, Finance, and More 98\u003c\/p\u003e \u003cp\u003eA Special Note about Finance 100\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 4 Program Support 103\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eMajor Giving 104\u003c\/p\u003e \u003cp\u003eAnnual and Unrestricted Giving 104\u003c\/p\u003e \u003cp\u003eConstituent Engagement Programs 107\u003c\/p\u003e \u003cp\u003eEvents 107\u003c\/p\u003e \u003cp\u003eSpecial Initiatives or Constituencies 110\u003c\/p\u003e \u003cp\u003eHealthcare Fundraising and Grateful Patient and Family Programs as Special Cases 111\u003c\/p\u003e \u003cp\u003eMoving from Fundamentals to Innovations 113\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 5 Trends, Fads, and Staying Ahead of the Curve 115\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eWhich Curve? 116\u003c\/p\u003e \u003cp\u003eApplying Principles to Trends 120\u003c\/p\u003e \u003cp\u003eVolume, Accessibility, and Ubiquity of Data 122\u003c\/p\u003e \u003cp\u003eConsumer Data, Analytics, and Ethics 124\u003c\/p\u003e \u003cp\u003eVirtualization, Web Applications, and Mobility 127\u003c\/p\u003e \u003cp\u003eSocial Media Mania 132\u003c\/p\u003e \u003cp\u003eEvolving Applications for Evolving Technologies 136\u003c\/p\u003e \u003cp\u003eAdvances in Reporting and Analytics 143\u003c\/p\u003e \u003cp\u003eNew Staff and Performance Considerations 148\u003c\/p\u003e \u003cp\u003eFast-Moving Trends 158\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 6 Decision Advice from the Field 161\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eIdeas from Practitioners 162\u003c\/p\u003e \u003cp\u003eDevelopment Executive at a Leading Australian University 162\u003c\/p\u003e \u003cp\u003eChildren’s Healthcare Foundation President 163\u003c\/p\u003e \u003cp\u003eFundraising Operations Consultant 164\u003c\/p\u003e \u003cp\u003eLiberal Arts College Vice President 166\u003c\/p\u003e \u003cp\u003eAdvancement Leadership at a Division I\u003c\/p\u003e \u003cp\u003eUniversity 167\u003c\/p\u003e \u003cp\u003eUniversity System Operations Assistant Vice President 169\u003c\/p\u003e \u003cp\u003eHealthcare Executive Director of Development 170\u003c\/p\u003e \u003cp\u003eExecutive Director at a Top 10 University 171\u003c\/p\u003e \u003cp\u003eDevelopment Director at a Leading Medical Center 172\u003c\/p\u003e \u003cp\u003eMaking Your Executive Decisions 172\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 7 Tools for Fundraising Operations 175\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eFundraisingoperations.com 175\u003c\/p\u003e \u003cp\u003eData 176\u003c\/p\u003e \u003cp\u003eWhat Are the 10 Signs of Bad Data? 176\u003c\/p\u003e \u003cp\u003eHow Do You Know Your Data Are Accurate? 178\u003c\/p\u003e \u003cp\u003eTechnology 178\u003c\/p\u003e \u003cp\u003eWhat Are the Five Myths of the Conversion Process? 178\u003c\/p\u003e \u003cp\u003eWhat Does a Data Exception Log Look Like? 180\u003c\/p\u003e \u003cp\u003eHow Effective Is the Implementation of Your Database? 181\u003c\/p\u003e \u003cp\u003eWhat Does a Sample Scorecard Look Like? 182\u003c\/p\u003e \u003cp\u003eReporting 182\u003c\/p\u003e \u003cp\u003eWhat Are the Seven Qualities of a Great Reporting Environment? 182\u003c\/p\u003e \u003cp\u003eWhat Are Five of the Most Important Types of Reports for Campaign and Prospect Management? 184\u003c\/p\u003e \u003cp\u003eWhat Does an Effective Data Dictionary Look Like? 189\u003c\/p\u003e \u003cp\u003eProcesses 189\u003c\/p\u003e \u003cp\u003eHow Can You Calculate and Establish Impact Measures for Your Operations Team? 189\u003c\/p\u003e \u003cp\u003eHow Can You Gauge Good Training Outcomes? 190\u003c\/p\u003e \u003cp\u003eHow Can You Evaluate Your Gift Processing? 190\u003c\/p\u003e \u003cp\u003eWhat Does the ‘‘Front-of-the-Line’’ Approach Look Like for Gift Processing? 193\u003c\/p\u003e \u003cp\u003eHow Should Gift Processing Assess Donor’s Checks? 194\u003c\/p\u003e \u003cp\u003eWhat Does a Good Staff Survey on Operations Look Like? 194\u003c\/p\u003e \u003cp\u003eHow Can You Start a Great Prospect Management System? 196\u003c\/p\u003e \u003cp\u003eStaff 199\u003c\/p\u003e \u003cp\u003eWhat Are the 10 Characteristics of Great Operations Team Members? 199\u003c\/p\u003e \u003cp\u003eWhat Are the Five Signs Team Members Are Looking for New Positions? 200\u003c\/p\u003e \u003cp\u003eHow Can You Assess Staff Performance of the Operations and Other Teams? 201\u003c\/p\u003e \u003cp\u003eEpilogue 205\u003c\/p\u003e \u003cp\u003eAppendix A: Sample Data Dictionary 211\u003c\/p\u003e \u003cp\u003eAppendix B: APRA Statement of Ethics 220\u003c\/p\u003e \u003cp\u003eGlossary 221\u003c\/p\u003e \u003cp\u003eBibliography 225\u003c\/p\u003e \u003cp\u003eAbout the Author 227\u003c\/p\u003e \u003cp\u003eAFP Code of Ethical Principles and Standards 229\u003c\/p\u003e \u003cp\u003eA Donor Bill of Rights 230\u003c\/p\u003e \u003cp\u003eIndex 231\u003c\/p\u003e","brand":"John Wiley \u0026 Sons Inc","offers":[{"title":"Default Title","offer_id":49402378682711,"sku":"9780470610015","price":40.38,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780470610015.jpg?v=1730480211","url":"https:\/\/bookcurl.com\/products\/an-executives-guide-to-fundraising-operations-9780470610015","provider":"Book Curl","version":"1.0","type":"link"}