{"title":"Retail and wholesale industries Books","description":"","products":[{"product_id":"among-the-supporting-cast-reminiscences-and-reflections-on-three-careers-9781999589110","title":"Among the Supporting Cast: Reminiscences and","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eThis business book-cum-political and cultural memoir, which gives a behind-the-scenes look at the revolution of one of the great retail dynasties of the world, will resonate with readers questioning our current malaise. \u003cbr\u003e\u003cbr\u003eAs a fourth generation Sainsbury, Tim was the director responsible for the company's development programme from 1962 to 1974, a key period during which the radical change from counter service to self-service supermarkets took place. His retail insight and reflections, including on competition, management and remuneration, and the role of Government, will be especially relevant as we witness a new retail revolution and crisis on our high streets.\u003cbr\u003eSainsbury's second calling was as a politician. This book has a foreword by Michael Heseltine, in which he writes that: 'Of particular interest to the political student will be Tim's reflections on the changes he lived through in Parliament itself. The working conditions there are unacceptable, there are too many MPs, and the increasing social pressures particularly from the internet are making it increasingly difficult to attract men and women of the calibre ministerial responsibility demands.'\u003cbr\u003e\u003cbr\u003eIn \u003ci\u003eAmong the Supporting Cast, \u003c\/i\u003eSainsbury tells this story with warmth, wisdom and a self-deprecating sense of humour.\u003c\/p\u003e","brand":"Everyman","offers":[{"title":"Default Title","offer_id":47850337567063,"sku":"9781999589110","price":18.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781999589110.jpg?v=1710612791"},{"product_id":"the-shop-girls-a-true-story-of-hard-work-friendship-and-fashion-in-an-exclusive-1950s-department-store-9780751554960","title":"The Shop Girls A True Story of Hard Work","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eFor Eve, Irene, Betty and Rosemary, working at the exclusive Heyworth''s department store in Cambridge is a dream come true. Once the girls step inside the elegant building - surrounded by luxurious dresses and beautiful accessories - the hardships of their own lives are temporarily forgotten. Serving a variety of curious customers, from glamorous gypsy queens to genuine royalty and stuffy academics to the city''s fashionable elite, the store is a place where these young women can forge successful careers, under the ever-watchful eye of flamboyant owner Mr Heyworth.\u003cbr\u003e\u003cbr\u003eSet against the backdrop of the closing years of the Second World War, and moving into the 1950s, \u003ci\u003eThe Shop Girls\u003c\/i\u003e perfectly captures the camaraderie and friendship of four ambitious young women working together in a store that offered them an escape from the drudgery of their wartime childhoods. Each of the girls'' stories will be individually published from July 2014 in fortnightly serialised ebooks, leadin\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\u003ci\u003eThe Shop Girls\u003c\/i\u003e is a beautifully written and well-researched book that gives a window into a forgotten world * www.thebookbag.co.uk *\u003c\/p\u003e","brand":"Little, Brown Book Group","offers":[{"title":"Default Title","offer_id":48736937574743,"sku":"9780751554960","price":10.44,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780751554960.jpg?v=1723810849"},{"product_id":"an-introduction-to-fashion-retailing-9781350098275","title":"An Introduction to Fashion Retailing","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eIf you're taking your first steps into the fast-paced world of retail, then merchandiser, store designer, retailer and educator Dimitri Koumbis is the ideal guide. In \u003ci\u003eAn Introduction to Fashion Retailing\u003c\/i\u003e, he'll walk you through everything from the history of retail design, to the intricacies of consumer behavior, fast fashion and corporate social responsibility. You'll also learn professional techniques through detailed case studies of international retailers, including LVMH, Estée Lauder and ASOS.This revised edition includes expanded coverage of omnichannel retail approaches, retail KPIs as well as an outline of future retail trends in brick and mortar, e-commerce and technology. There's also a whole new chapter introducing visual merchandising, expanding on the importance of the store's overall design and visual representation of products.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003eThe definitive road-map to understand the ever-evolving retail landscape, whether for the interested fashion student or savvy industry stalwart. Koumbis breaks down the often intimidating sea of acronyms and jargon associated with the business of selling, charting retail's course from the first \"brick and mortar,\" the trading post, through to the twentieth century shopping metropolis and the emergence of e-tail empires, all the while analyzing the intricacies of consumer and corporate behavior, and provoking discussion through compelling exercises and case studies. An invaluable conversation-shaping text rich with knowledge and expertise. -- Jackie Mallon, writer FashionUnited.com, educator, author 'Silk for the Feed Dogs'\u003cbr\u003e\u003ci\u003eAn Introduction to Fashion Retailing\u003c\/i\u003e provides a fresh look at today’s diverse and continually evolving retail landscape. As an educator I find the case studies, questions, and exercises in each chapter to be a very useful tool for learners to apply new knowledge to real-world scenarios, deepening their understanding. In particular, the content covering retail corporate offices provides a holistic viewpoint on how the various roles and teams within an organization interact to support company strategies, which is a refreshing and unique approach to a topic that is often only discussed in terms of siloed job responsibilities.      The trends in retailing discussed are spot on as well, ensuring that instructors and students are aware of changes in the global marketplace such as shifts in consumer demands, the latest developments in physical retail space, as well as the continuing integration of technology into all aspects of the retail sector. This current and relevant information will provide learners with the 21st century knowledge needed to enter the global workforce. -- Ann Mariko Walter, Director - New York City, School of Fashion at Kent State University, USA\u003cbr\u003e\u003ci\u003ePraise for the first edition\u003c\/i\u003e  A must-read for anyone interested in a career in retailing. The visuals, case studies, and industry professional interviews aid learning and provide a realistic view into the retailing industry. This book will serve as a resource for years to come. -- Joi Pratt, Adjunct Professor at Berkeley College, New York, USA\/ Retail Market Analyst at The NPD Group, Inc.\u003cbr\u003eBlend[s] information a student should feel surprised and inspired to learn, along with that sound and instructional information that only an industry professional could know. -- Lyn Caponera, Fashion Instructor, Parsons The New School for Design, New York, USA\u003cbr\u003eReads like today’s students think. Add to this writing style a visual layout that is chock-full of lush images and the book becomes, dare I say it… a page turner! -- R. Scott French, Editor in Chief of TheFashionList.com, CFDA Designer\u003cbr\u003eAn easy-to-read and easy-to-understand introductory book on the science of retailing. -- Miguel Martins, University for the Creative Arts - School of Fashion, UK\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e1. What is Retailing? The History of Retail Understanding the Difference between Retailing and the Retailer Classification of Retailers On-Site Vs. Off-Site Retailing Omnipresent Retail Approaches Case study: LVMH  2. Retail Consumer Markets Consumer Behavior Consumer Profiling Site Selection and Store Location Emerging Domestic and International Markets Case study: Estee Lauder Companies  3. Retail Corporate Offices Retail Corporate Offices Corporate Offices and their Role Strategic Planning Supporting Store Teams Ethics and Corporate Social Responsibility Case Study: Hennes \u0026amp; Mauritz   4. Store Management Store Management and the Back of House HR and Employee Management  Store Logistics Merchandise Controls and Loss Prevention Case Study: Kering Group  5. Visual Merchandising and Store Design Visual Merchandising vs. Merchandising Store Design and Environment Visual Merchandising Strategies Case Study: Inditex  6. Trends in Retailing Fast Fashion vs. Slow Fashion Ecommerce and the Online Shopper Mobile Retail, Pop-Up and Concept Stores Retailer and Designer Collaborations Technology in the Retail Sector Case Study: ASOS.com","brand":"Bloomsbury Publishing PLC","offers":[{"title":"Default Title","offer_id":48738588655959,"sku":"9781350098275","price":23.39,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781350098275.jpg?v=1720049569"},{"product_id":"the-regeneration-game-birmingham-jewellery-quarters-revival-9781398109445","title":"The Regeneration Game Birmingham Jewellery","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eThe story of Birmingham jewellery quarter's incredible regeneration, told by the man who headed up the project for more than a decade.","brand":"Amberley Publishing","offers":[{"title":"Default Title","offer_id":48738677391703,"sku":"9781398109445","price":14.39,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781398109445.jpg?v=1723812154"},{"product_id":"the-rise-of-ecommerce-9781399063326","title":"The Rise of ECommerce","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eThis book charts the rise of e-commerce from the 1990s to current day.","brand":"Pen \u0026 Sword Books Ltd","offers":[{"title":"Default Title","offer_id":48738874949975,"sku":"9781399063326","price":999.99,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781399063326.jpg?v=1720050444"},{"product_id":"shop-girl-9781784160319","title":"Shop Girl","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\u003cb\u003e* THE SUNDAY TIMES BESTSELLER *\u003c\/b\u003e\u003cbr\u003e\u003cbr\u003eYoung Mary Newton, born into a large Irish family in a small Watford semi, was always getting into trouble. When she wasn’t choking back fits of giggles at Holy Communion or eating Chappie dog food for a bet, she was accidentally setting fire to the local school. Mary was a trouble magnet. And, unlike her brothers, somehow she always got caught…\u003cbr\u003e\u003cbr\u003eBritain in the 1970s was a world where R White's lemonade was drunk in secret, curry came in a cardboard box marked Vesta and Beanz meant Heinz. In Mary’s family, money was scarce. Clothes were hand-me-downs, holidays a church day out to Hastings and meals were variations on the potato. But these were also good times which revolved around the force of nature that was Theresa, Mary’s mum.\u003cbr\u003e\u003cbr\u003eWhen tragedy unexpectedly blows this world apart, a new chapter in Mary’s life opens up. She takes to the camp and glamour of Harrods window dressing like a duck to water, and Mary, Queen of Shops is born…\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003ePortas writes with wit and verve... The book has the narrative charm of \u003ci\u003eAnita and Me\u003c\/i\u003e or \u003ci\u003eThe Buddha of Suburbia\u003c\/i\u003e; so when the darkness comes it's genuinely shocking. \u003ci\u003eShop Girl\u003c\/i\u003e is a testament to survival. But most of all it is a love letter to her mother, Mary Flynn. Every joke, argument, cake baked, tenderness proffered, sings off the page. 'To my mum - How lucky was I getting you' is the book's dedication. And we are lucky to read it. * Independent *\u003cbr\u003eEnormous fun, readable, nostalgic, poignant and authentic... Read it then give it to your daughter * Daily Express *\u003cbr\u003eAbsolutely fabulous... Colourful, camp and unexpectedly heart-rending, I loved it. -- Caroline Sanderson * The Bookseller *\u003cbr\u003eHer school stories are hilarious... a nostalgia-fest * Heat *\u003cbr\u003ePortas's memoir is witty, fascinating and, at times, sad but always compelling * Stylist *\u003cbr\u003eIt breezes along seamlessly... with levels of charm, depth and humour * The Observer *\u003cbr\u003ePoignantly described * Telegraph *\u003cbr\u003eHeartbreaking * The Times *\u003cbr\u003eInspiring and emotional * OK! *\u003cbr\u003e[A] delightful memoir... full of evocative images * Choice Magazine *\u003cbr\u003eWarm, witty and evocative, \u003ci\u003eShop Girl\u003c\/i\u003e is a cloudless trip down memory lane * The Tablet *\u003cbr\u003eUndeniably compelling * Irish Sunday Independent *\u003cbr\u003eSearingly honest... A fascinating memoir * Hello! *\u003cbr\u003e[\u003ci\u003eShop Girl\u003c\/i\u003e] is both a beautifully nostalgic look back at a world long gone and a testament to family ties and our inherent strength * Irish Independent *","brand":"Transworld Publishers Ltd","offers":[{"title":"Default Title","offer_id":48741200658775,"sku":"9781784160319","price":11.69,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781784160319.jpg?v=1720056878"},{"product_id":"desire-code-designing-services-people-want-9781838402105","title":"Desire Code: Designing services people want","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eHumans are intriguing. We aren’t the calm and rational people we imagine ourselves to be. Instead, we live our lives “heart-first” and make decisions based on super-fast instinctive mental shortcuts and heuristics.  Behavioural economics is the study of the hidden forces that influence our daily behaviour and decision-making. Applying this knowledge as a set of design principles leads to products, services, experiences and campaigns that are more appealing to customers. More head-turning. More wantable. More desirable.  Through behavioural design, leading companies are already seeing business results from creating deeper relationships with their customers and communities. First digital then social revolutionised the ways businesses achieved their goals. Now the future is behavioural.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\"'Now we have the best answer anyone has provided so far.\" - Tom Peters","brand":"Desire Code","offers":[{"title":"Default Title","offer_id":48741949604183,"sku":"9781838402105","price":999.99,"currency_code":"GBP","in_stock":false}]},{"product_id":"case-studies-on-sustainability-in-the-food-industry-dealing-with-a-rapidly-growing-population-9783031077418","title":"Case Studies on Sustainability in the Food","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eThe world's population continues to grow year after year, putting pressure on all global resources. This book provides examples of how we can deal with all the challenges associated with aspects of population growth in the quest for sustainable development. It presents case studies on different areas of sustainability in the food industry, which includes food production and consumption. The collection of illustrative examples includes cases from agriculture and fisheries, the food refining sector, the supply chain, wholesale and retail channels, and other relevant aspects that enhance our understanding of how sustainability takes place in this global sector. The book will appeal to a wide readership, from practitioners to researchers, teachers and students worldwide.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eChapter 1. Securing Sustainable Food Systems in Global Organic Agriculture, Attaining 40% by 2030 and 100% by 2040 – in Combination With Other Measures.- Chapter 2. Barrier to Supply Chain Sustainability Innovation Amongst Nigerian Entrepreneurs in the Food and Agriculture Industry.- Chapter 3. Sustainable Supply Chains in Bolivia: Between Informality and Political Instability.- Chapter 4. Why Chicken? Fileni (Italy): Between Taste, Circular Economy and Attention to the Territory.- Chapter 5. Development and Planning of the Strategy Against Food Waste in the Spanish Region of Cantabria.- Chapter 6. Food Security in South Africa: Lessons from Covid-19 Pandemic on Creating Sustainable Value Chains Through Corporate Social Responsibility.- Chapter 7. Reducing Negative Environmental Impacts in Conventional Agriculture, but Not the Amount of Harvest: A Multi-stakeholder Joint Project in Conventional Citrus Production in Spain.- Chapter 8. Challenges in Malaysian’s Sustainability Efforts: The Role of Traceability in the Food Industry.- Chapter 9. Food Waste in Romania from an Individual and a National Perspective.- Chapter 10. Sustainable Food Production in Serbia: An Exploration of Discourse\/practice in Early 2020s.- Chapter 11. Sustainability Challenges and the Way Forward in the Tea Industry: The Case of Sri Lanka.","brand":"Springer International Publishing AG","offers":[{"title":"Default Title","offer_id":48743067943255,"sku":"9783031077418","price":42.74,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9783031077418.jpg?v=1720063968"},{"product_id":"shoplifter-new-retail-architecture-and-brand-spaces-9783899559415","title":"Shoplifter!: New Retail Architecture and Brand","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e","brand":"Die Gestalten Verlag","offers":[{"title":"Default Title","offer_id":48743167918423,"sku":"9783899559415","price":40.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9783899559415.jpg?v=1720064407"},{"product_id":"arriving-today-9780062987952","title":"Arriving Today","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\"Wall Street Journal technology columnist Mims chronicles a product’s journey from manufacturer to doorstep in his timely debut. . . . Readers will be hooked by Mims’s ability to turn what could’ve been a dry supply-chain explainer into a legitimate page-turner. For those interested in what goes on before packages arrive at their door, this is a no-brainer.\" — Publishers Weekly (starred review)  \"Mims writes in a digestible style that conveys a pleasing you-are-there quality, and he does not shy away from describing the vast economic inequalities involved in the movement of commodities and the indifference of many managers toward their workers . . . A surprisingly absorbing foray into the optimization of product flow.\" — Kirkus Reviews  \"Mims will have readers enthralled with the minutiae of what he calls a 'sophisticated field of human endeavor.' This book will appeal to general audiences and those in any part of the industry.\" — Booklist  \"A detailed and dedicated explainer about the state of the logistics industry, Arriving Today by Wall Street Journal tech columnist Christopher Mims offers a snapshot of a logistics industry in flux. The world described in the book is a marvel of human ingenuity . . . a world that, because of the pace of change in the industry, is likely to be unrecognizable in five years’ time.\" — strategy+business  Our global economy runs on logistics. Mims expertly demystifies this secretive science as he vividly portrays the ways in which it often robs the most vulnerable workers of their health and humanity. — Brad Stone, author of The Everything Store and Amazon Unbound  With the elegance and efficiency of a first-rate tech journalist, Mims leads us into the nooks and crannies, robots, AI, warehouses, and ships that are highly complex so as to make our daily life simple. A must-read. — Scott Galloway, professor of marketing at NYU Stern School of Business and author of Four and The Algebra of Happiness  A meticulously and presciently rendered account of the surprising journey of a USB charger from the factory to my home. It's nice to get your stuff fast. But Mims asks us to ponder, Was it worth it? — Steve LeVine, author of The Powerhouse  Adeptly draws us into the container ships, fulfillment centers, and algorithms that deliver us what we want, when we want it. A balanced, much-needed account. — Robert Kanigel, author of The One Best Way and Hearing Homer's Song  Mims elegantly explores the micro and the macro of how our modern world of stuff works, in a way that illuminates, dazzles, and sometimes terrifies. — Rose George, author of Ninety Percent of Everything, Nine Pints, and The Big Necessity  A backstage pass into the twenty-first-century global economy, Arriving Today is the resource for understanding how modern supply chains really work—and why they sometimes fail. — Ryan Petersen, CEO of Flexport  Finally, a book that sheds light on automation, logistics, and their impact on our everyday life today, and in the future. An engaging and insightful narrative. — Oren Etzioni, professor emeritus at the University of Washington and CEO of the Allen Institute for Artificial Intelligence  Arriving Today is the essential key to understanding how our world is getting smaller and more interconnected by the day. — Gary Tan, cofounder of Initialized Capital","brand":"HarperCollins Publishers Inc","offers":[{"title":"Default Title","offer_id":48864114245975,"sku":"9780062987952","price":999.99,"currency_code":"GBP","in_stock":false}]},{"product_id":"winner-sells-all-9780063076327","title":"Winner Sells All","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\u003cstrong\u003eA riveting investigation of the no-holds-barred battle between Amazon and Walmart to become the king of commerce.\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003eFor years, Walmart and Amazon operated in separate spheres—one a massive brick-and-mortar retailer, the other an online giant.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e“A revelatory account of the bloody rivalry between two ruthless retail juggernauts that are not accustomed to losing.” — Brad Stone, author of The Everything Store   “A once-scrappy entrepreneur named Jeff Bezos has taken control over what we buy and how it is sold to us, in ways that are both worrisome and impressive. Del Rey delivers the goods on how it all went down, juxtaposing Amazon’s stunning rise with the efforts of a once-dominant Walmart to keep up. It is said that when elephants fight, only the grass suffers. Guess what? We’re the grass.” — Kara Swisher, host of the Pivot and On podcasts, New York Media  “This book is a front-row seat to one of the most brutal, consequential corporate battles of our time—and it comes with a backstage pass, revealing dirt the companies don’t want us to see. A must-read for anyone interested in the future of commerce.” — Mark Bergen, author of Like, Comment, Subscribe  “An engaging and cinematic account of the Ali-Frazier of retail.” — Scott Galloway, NYU Stern School of Business professor of marketing and bestselling author of Adrift  “Winner Sells All is the definitive history of the clash between two business titans constantly reinventing themselves to crush the competition and fill our shopping carts. As Amazon and Walmart build and defend their dominance, Del Rey brings the reader into the complexities and trade-offs of their business decisions, revealing all that goes into the quest for customer loyalty—and all that is lost when two giants control so much of our economy.” — Sarah Frier, author of No Filter  “Walmart and Amazon are too often discussed separately, despite their overlapping impact on America and the world. Winner Sells All explores the biggest business story of the past twenty years, through the eyes of an unusually broad and deep network of sources.” — Christopher Mims, tech columnist for the Wall Street Journal and author of Arriving Today  \"An eye-opening look at a battle of corporate titans that shows few signs of slowing down.\" — Kirkus Reviews  “Del Rey’s behind-the-scenes insights enlighten, and the author makes no bones about what the companies’ success has cost workers, criticizing both for keeping wages low while lavishly rewarding executives. This thorough outing delivers.” — Publishers Weekly","brand":"HarperCollins Publishers Inc","offers":[{"title":"Default Title","offer_id":48864124862807,"sku":"9780063076327","price":23.75,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780063076327.jpg?v=1722270497"},{"product_id":"the-rule-of-logistics-9780816693320","title":"The Rule of Logistics","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\"\u003ci\u003eThe Rule of Logistics\u003c\/i\u003e shows how the world’s largest retailer is redefining architecture, subjectivity, and sovereignty by moving merchandise and information through space and time. Jesse LeCavalier’s research and interpretations are astute and multifaceted.\"—Jonathan Massey, California College of the Arts\u003c\/p\u003e\u003cbr\u003e\u003cp\u003e\"Recommended.\"—\u003ci\u003eCHOICE\u003c\/i\u003e\u003c\/p\u003e\u003cp\u003e\"The author has many intriguing observations about [Walmart] and its logistical obsessions.\"—\u003ci\u003ePlanning Magazine\u003c\/i\u003e\u003c\/p\u003e\u003cp\u003e\"The book is, at its core, a historical account of the largest retailer in the US and how it adjusted over time to deliver products to consumers and enhance their shopping experience. Its audience will be anyone interested in retailing design.\"—\u003ci\u003eCHOICE\u003c\/i\u003e\u003c\/p\u003e\u003cp\u003e\"The perspective it provides is a welcome addition to the literature about the impacts of logistics on the contemporary economic landscape.\"—\u003ci\u003eEconomic Geography\u003c\/i\u003e\u003c\/p\u003e\u003cp\u003e\"In his case study of the logistical foundations and ethos of Walmart—\u003ci\u003eThe Rule of Logistics: Walmart and the Architecture of Fulfillment\u003c\/i\u003e—LeCavalier delves deeply into the multiscalar workings of the retail giant, revealing along the way that logis- tics is at the core of its emergence as the largest company in the world and its continuing success.\"—\u003ci\u003eLandscape Architecture Magazine\u003c\/i\u003e\u003c\/p\u003e\u003cp\u003e\"The best book on architecture and infrastructure of this decade.\"—\u003ci\u003eThe Architect’s Newspaper\u003c\/i\u003e\u003c\/p\u003e\u003cp\u003e\"\u003ci\u003eThe Rule of Logistics\u003c\/i\u003e provides a wonderful complement to that growing literature on critical logistics and critical transport geography more broadly.\"—\u003ci\u003eAAG Review of Books\u003c\/i\u003e\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eContents\u003cbr\u003eIntroduction: All Those Numbers\u003cbr\u003e1. Logistics: The First With the Most \u003cbr\u003e2. Buildings: A Moving System in Motion\u003cbr\u003e3. Locations: From Intuition to Calculation\u003cbr\u003e4. Bodies: Coping With Data Rich Environments\u003cbr\u003e5. Territory: Management City\u003cbr\u003eConclusion: Form, Happiness, Infrastructure\u003cbr\u003eAcknowledgments\u003cbr\u003eNotes\u003cbr\u003eIndex\u003cbr\u003e\u003c\/p\u003e","brand":"University of Minnesota Press","offers":[{"title":"Default Title","offer_id":48866006729047,"sku":"9780816693320","price":21.59,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780816693320.jpg?v=1722276589"},{"product_id":"retail-analytics-9781118099841","title":"Retail Analytics","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eThe inside scoop on boosting sales through spot-on analytics    Retailers collect a huge amount of data, but don't know what to do with it. Retail Analytics not only provides a broad understanding of retail, but also shows how to put accumulated data to optimal use.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cb\u003ePreface ix\u003c\/b\u003e  \u003cp\u003e\u003cb\u003eAcknowledgments xi\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 1 Retailing Analytics: An Introduction 1\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eRetailer Goodwill 2\u003c\/p\u003e \u003cp\u003eThe Inside Scoop: Retail Power Brokers 2\u003c\/p\u003e \u003cp\u003eRetail Organization 3\u003c\/p\u003e \u003cp\u003eReal Estate Marketing 5\u003c\/p\u003e \u003cp\u003eCreative Advertising Marketing 6\u003c\/p\u003e \u003cp\u003eOperations Marketing (Research) 6\u003c\/p\u003e \u003cp\u003eDirect Marketing 7\u003c\/p\u003e \u003cp\u003eStrategic Marketing 7\u003c\/p\u003e \u003cp\u003eCommunicating to the Retail Organization 8\u003c\/p\u003e \u003cp\u003ePoint of Sale versus Market Basket Data 9\u003c\/p\u003e \u003cp\u003eData Is Gold 10\u003c\/p\u003e \u003cp\u003eData as Revenue: The Price of Retail Data 12\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 2 Retail and Data Analytics 15\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eHard-Core Data Terms: Now We’re Talking about the Fun Stuff 15\u003c\/p\u003e \u003cp\u003eMarket Basket 16\u003c\/p\u003e \u003cp\u003eData Storage 101 17\u003c\/p\u003e \u003cp\u003eData without Use Is Overhead 19\u003c\/p\u003e \u003cp\u003eCase Studies and Practical Examples of Data-Related Retail Projects 20\u003c\/p\u003e \u003cp\u003eTrade Area Modeling 20\u003c\/p\u003e \u003cp\u003eReal Estate Site Selection Modeling 21\u003c\/p\u003e \u003cp\u003eCompetitor Threat Analytics 22\u003c\/p\u003e \u003cp\u003eMerchandise Mix Modeling: Combining Multiple Data Sources 23\u003c\/p\u003e \u003cp\u003eCelebrity Marketing: Tracking Effectiveness 26\u003c\/p\u003e \u003cp\u003eHouse Brand versus Name Brand 28\u003c\/p\u003e \u003cp\u003eE-Business: Clicks and Mortar 29\u003c\/p\u003e \u003cp\u003eAffinity Merchandising: Merchandise Cross-Sell Case Study 33\u003c\/p\u003e \u003cp\u003eMarket Basket Analysis: Examples 35\u003c\/p\u003e \u003cp\u003eStore Departmental Cross-Selling 40\u003c\/p\u003e \u003cp\u003eSingle Category Affi nity Analysis: Paper Towels 43\u003c\/p\u003e \u003cp\u003eBest Checkout Register Impulse Items for Christmas Season: Case Study 45\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 3 The Apparel Industry  47\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eMany Types of Apparel Businesses 47\u003c\/p\u003e \u003cp\u003eRetailer Building and Location, Location, Location 48\u003c\/p\u003e \u003cp\u003eWho Is My Customer? Size Up the Opportunity and Show Me the Money! 49\u003c\/p\u003e \u003cp\u003eEvolution of a Brand: Not Your Father’s Blue Jeans 50\u003c\/p\u003e \u003cp\u003eDiversifi cation: Spread Risks over Multiple Businesses 51\u003c\/p\u003e \u003cp\u003eCritical, Need-to-Know Information in Apparel Analytics 52\u003c\/p\u003e \u003cp\u003eSeasonality: Styles Change like the Wind 52\u003c\/p\u003e \u003cp\u003eSeasonal Counterpoint 54\u003c\/p\u003e \u003cp\u003eMerchandise Placement and Presentation: From Racks to Riches 54\u003c\/p\u003e \u003cp\u003eAccessories 55\u003c\/p\u003e \u003cp\u003eNext Best Offers 55\u003c\/p\u003e \u003cp\u003ePromotions: Lifeblood of the Apparel Business 57\u003c\/p\u003e \u003cp\u003eRetail in General: Impulse Buying 57\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 4 Importance of Geography and Demographics  59\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eUnderstanding the Tools and the Data Requirements 60\u003c\/p\u003e \u003cp\u003eHow Geographic Information Systems Work: Science behind the Tools 60\u003c\/p\u003e \u003cp\u003eGIS Layers of Information: Building a Map, Layer by Layer 61\u003c\/p\u003e \u003cp\u003eHow Geography Fits into Retail: Location, Location, and Location! 61\u003c\/p\u003e \u003cp\u003eRetail Geography: Data and Lots of It 61\u003c\/p\u003e \u003cp\u003eRetail Data: Internal Data Collection 63\u003c\/p\u003e \u003cp\u003eRetail Trade Areas: Differing Methods for Debate 63\u003c\/p\u003e \u003cp\u003eZip Code Data: Forecasting Application Volume by Store 66\u003c\/p\u003e \u003cp\u003eNow That We Understand the Tool and the Data, What Do We Do? 66\u003c\/p\u003e \u003cp\u003eCard Preference Opportunity by Zip Code: Case Study 66\u003c\/p\u003e \u003cp\u003eExample of Sales Penetration Map 71\u003c\/p\u003e \u003cp\u003eMarket Observations: Additional Uses of the GIS Tool 72\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 5 In-Store Marketing and Presentation  75\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eUnderstanding the Different Store Designs 76\u003c\/p\u003e \u003cp\u003eOld Theories of Merchandise Placement 77\u003c\/p\u003e \u003cp\u003eNew Theories of Merchandise Placement 77\u003c\/p\u003e \u003cp\u003eMass Merchandisers Were Slow to Catch On: Does Convenience Translate into Sales? 78\u003c\/p\u003e \u003cp\u003eAll about Pricing 78\u003c\/p\u003e \u003cp\u003eEveryday Low Price 79\u003c\/p\u003e \u003cp\u003eLoyalty Discount Philosophies 82\u003c\/p\u003e \u003cp\u003eTiered Pricing 82\u003c\/p\u003e \u003cp\u003eTypes and Sizes: Retail Store Strategies 84\u003c\/p\u003e \u003cp\u003eStore in a Store: Make Shopping Convenient 84\u003c\/p\u003e \u003cp\u003eWhat’s in a Store: Convenience Stores to Hypermart Stores 85\u003c\/p\u003e \u003cp\u003eHypermarts: When Is Big \u003ci\u003eToo\u003c\/i\u003e Big? 86\u003c\/p\u003e \u003cp\u003eWarehouse Clubs: Paying for the Privilege to Shop 87\u003c\/p\u003e \u003cp\u003eShopping by Design: Traffi c Patterns 88\u003c\/p\u003e \u003cp\u003eCategory Management: Science behind the Merchandise Mix 91\u003c\/p\u003e \u003cp\u003eMerchandise Placement: Strategy behind the Placement 93\u003c\/p\u003e \u003cp\u003eSpecialty Departments: Coffee, Breakfast, and Pizza 95\u003c\/p\u003e \u003cp\u003eOther Specialty Departments 95\u003c\/p\u003e \u003cp\u003eReceiving Dock 97\u003c\/p\u003e \u003cp\u003eStocking the Counters 98\u003c\/p\u003e \u003cp\u003eIn-Store Media: Advertising or Just Displays? 99\u003c\/p\u003e \u003cp\u003eReceipt Messages 103\u003c\/p\u003e \u003cp\u003eIn-Store Events 104\u003c\/p\u003e \u003cp\u003eHolidays 104\u003c\/p\u003e \u003cp\u003eAnalytics: Tracking a Moving Target 104\u003c\/p\u003e \u003cp\u003eMarketing Outside of the Store 105\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 6 Store Operations and Retail Data  107\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eSetting Up the Store for Success: Strategic Uses of Data 107\u003c\/p\u003e \u003cp\u003eLabor Forecasting 108\u003c\/p\u003e \u003cp\u003eImportance of Accurate Labor Forecasting: The Cost of Doing Business 109\u003c\/p\u003e \u003cp\u003eConsumer Differentiation at the Point of Sale Register 111\u003c\/p\u003e \u003cp\u003eHeating and Cooling: Centralized Thermostats 112\u003c\/p\u003e \u003cp\u003eIntrastore Communication 112\u003c\/p\u003e \u003cp\u003eReplenishment and POS Sales: Cause and Effect 114\u003c\/p\u003e \u003cp\u003eIn-Store Career Path: Stockperson to Store Manager 115\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 7 Loyalty Marketing  117\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eLoyalty Programs 117\u003c\/p\u003e \u003cp\u003eWho Is the Sponsor for the Program? 122\u003c\/p\u003e \u003cp\u003eQuestions to Answer before You Begin 123\u003c\/p\u003e \u003cp\u003eTotal Program Incentive: Are You Loyal? 125\u003c\/p\u003e \u003cp\u003eFrom the Consumer Finance Credit Card Retail Perspective 127\u003c\/p\u003e \u003cp\u003eLoyalty Segments: Develop Them Early 128\u003c\/p\u003e \u003cp\u003eLoyalty at POS: Different Stages and Levels of Loyalty 130\u003c\/p\u003e \u003cp\u003eKmart’s School Spirit Loyalty Program 133\u003c\/p\u003e \u003cp\u003eAustralian Loyalty 135\u003c\/p\u003e \u003cp\u003eFlyBuys Rewards and Loyalty: Australia 136\u003c\/p\u003e \u003cp\u003eAdditional Loyalty Programs 137\u003c\/p\u003e \u003cp\u003eThe Retail World Is Changing 138\u003c\/p\u003e \u003cp\u003eSocial Media 139\u003c\/p\u003e \u003cp\u003e\u003cb\u003eGlossary 143\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eAbout the Author 157\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eIndex 159\u003c\/b\u003e\u003c\/p\u003e","brand":"John Wiley \u0026 Sons Inc","offers":[{"title":"Default Title","offer_id":48866365243735,"sku":"9781118099841","price":27.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781118099841.jpg?v=1722278301"},{"product_id":"omnichannel-retail-9781398612723","title":"Omnichannel Retail","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cb\u003eTim Mason\u003c\/b\u003e, based in London, UK, has over 30 years' experience in the grocery and retail industries, specializing in customer loyalty and strategic marketing. He is CEO of Eagle Eye, a SaaS technology company specializing in delivering omnichannel personalization at scale.  \u003cb\u003eSarah Jarvis, \u003c\/b\u003ebased in London, UK, has over 15 years' experience as a retail marketing leader in the loyalty industry. She has worked with some of the world's largest retailers to help them drive profitable growth by prioritizing the customer in their decision-making processes. She is the Communications and Propositions Director at Eagle Eye.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\"The second edition of \u003cb\u003e\u003ci\u003eOmnichannel Retail\u003c\/i\u003e\u003c\/b\u003e is a ginger shot of retail marketing genius - packed full of concentrated advice and case-studies, it is utterly stimulating. I read it in one sitting and emerged fizzing with reinvigorated energy and ideas to boost our omnichannel strategy.\" * Charlotte Lock, Partner \u0026amp; Customer Director, John Lewis \u0026amp; Pan Partnership *\u003cbr\u003e\"\u003cb\u003e\u003ci\u003eOmnichannel Retail\u003c\/i\u003e\u003c\/b\u003e clearly articulates how to bridge the online and offline gap by utilizing best practice digital marketing, data and loyalty approaches. A must read from one of the original pioneers of retail loyalty.\u003cb\u003e\u003c\/b\u003e\" * Max Savransky, Customer Loyalty Expert, Loyalty \u0026amp; Reward Co *\u003cbr\u003e\"There are very few people who have truly dedicated their entire professional lives to customer loyalty, but Tim Mason has done exactly that.  His legendary expertise spans the online and offline worlds, giving him a unique perspective and expertise on the challenges and opportunities that omnichannel retail requires.  In this insightful book, Tim and his co-author Sarah Jarvis make a compelling case for the power of culture, communications and connection, both online and offline, as tools that drive success, with clear and practical examples that make this book essential reading for every ambitious retailer in today's digital world.\" * Paula Thomas, Founder and CEO, Let’s Talk Loyalty *\u003cbr\u003e\"In the omnichannel world we live in, it's so easy for retailers to get lost in the jargon and the technology and lose sight of what really matters - understanding and serving your customers better. This book reminds us that customer-first thinking is more important than ever and is packed full of advice and case studies for building relevant, meaningful digital connections with your customers.\" * Matt McLellan, VP Customer Planning and Proposition, Asda *\u003cbr\u003e\"This book looks to highlight the real value of knowing your customers and the insights into realizing how powerful your customers are to the growth of your business. If you believe customers can be the spokes in your wheel of fortune, then read this book (especially the chapters on loyalty!).\" * Adam Posner, Founder, The Point of Loyalty *\u003cbr\u003e\"The whole idea of Omnichannel has never sat right with me. Pushed by tech vendors and consultants, the concept of Omnichannel has contorted into a confusing buzzword that creates unrealistic expectations for marketing leaders. Yet, the second edition of \u003cb\u003e\u003ci\u003eOmnichannel Retail\u003c\/i\u003e\u003c\/b\u003e\u003ci\u003e \u003c\/i\u003egives us a fresh, and perhaps better approach to the concept. This revised edition could not come at a better time for retail leaders as brands have to respond to out-of-control cost of living challenges, a post-Covid-19 world and increased digital expectations from consumers. In \u003cb\u003e\u003ci\u003eOmnichannel Retail\u003c\/i\u003e\u003c\/b\u003e, Tim Mason and Sarah Jarvis have delivered a vision for what this confounding word should represent that I can finally get behind.\" * Juan Mendoza, CEO and Editor-in-Chief, The Martech Weekly *\u003cbr\u003e\"Tim Mason is a pioneer in the world of enterprise customer engagement - a genuine icon.  And while you have to credit him for the incomparable work he has done for the brands he's worked on over the years and how he has advanced the thinking and awareness of the critical human factors that underpin this industry, that's not why you should read this book. Read this book because Tim provides retailers with strategies and tactics that are not only practical but are actionable right now and which (unlike so many other current books in this genre) actually help to move the needle! Tim Mason has done it again!\" * Mike Giambattista, Founder and CEO, TheCustomer *\u003cbr\u003e\"In the latest edition of \u003cb\u003e\u003ci\u003eOmnichannel Retail\u003c\/i\u003e\u003c\/b\u003e, Tim shares his invaluable, hard-won experience and learning from establishing Clubcard to innovative digital and insight-driven marketing that Eagle Eye deliver. He brings it bang up to date with the latest on loyalty fundamentals, personalisation, AI and machine learning. It's not all data magic wizardry, most importantly, Tim describes the 'non-negotiable' of kind and humane culture for the people who work for an organisation in its sustainable success.  Tim never shies from the realities of creating, building and keeping loyal customers and colleagues, it's hard work and requires relentless focus but if you follow this priceless 'how to' you are increasing your odds of getting close and staying close to customers and growing your brand.\" * Sheila Hooper, Former Director of Performance, Barclays Retail *\u003cbr\u003e\"\u003cb\u003e\u003ci\u003eOmnichannel Retail\u003c\/i\u003e\u003c\/b\u003e brings to life Tim Mason's unrivalled sense of customers the world over and how their lives are changing. It draws out his life-long retail experiences and his instinct for growth and is a must-read for all thoughtful and sustainable retailers.\" * David Potts, Group Chief Executive of Morrisons *\u003cbr\u003e\"Brilliant, and for retailers, most welcome! \u003cb\u003e\u003ci\u003eOmnichannel Retail\u003c\/i\u003e\u003c\/b\u003e nails its value proposition. Tim Mason, in providing a comprehensive and highly practical guide to harnessing digital technologies, urges retailers to rethink brand, upgrade customer experience, deliver loyalty and (for most) regain profitability. He provides an exciting vision for the role of retail in the 21st century.\" * Seán Meehan, Professor of Marketing and Management \u0026amp; Dean of Faculty IMD *\u003cbr\u003e\"Customers live and shop digitally and physically now...but they don't see the distinction that retailers make between the two. The retailers that will win in the future will be able to effortlessly combine physical and digital experiences and marketing. Taking the disciplines of digital marketing that deliver more targeted, more scaled and more interactive messages for customers now is a \"must-do\" to create that seamless experience. \u003cb\u003e\u003ci\u003eOmnichannel Retail\u003c\/i\u003e\u003c\/b\u003e helps to address how to deliver this.\" * Rob Hattrell, Head of Digital,  TDR Capital *\u003cbr\u003e\"I worked alongside Tim Mason for 15 years and he is the best marketer I have ever worked with. Whilst \"success has many fathers\", Tim can genuinely lay claim to many of the customer initiatives that drove the growth of Tesco over a remarkable 20 plus years. This book brings all that customer knowledge and focus to life for the digital age.\" * Andrew Higginson, Chairman, JD Sports *\u003cbr\u003e\"Since the last edition, 4 years have flown by and a lot has changed. The principles outlined in the first edition of Tim's excellent book have not only accelerated, but they have been enhanced in this new edition. By reading this book, you'll learn from a real master in the of the art and science of marketing. Tim and Sarah have captured brilliantly new and improved ways of winning in the connected world. \u003cb\u003e\u003ci\u003eOmnichannel Retail\u003c\/i\u003e\u003c\/b\u003e shows how to blend customer understanding, data and technology into a winning mixture. Tim proves that his innovative mindset keeps adapting and evolving to keep finding ways to compete.  A good lesson for us all. Worth the read.\u003cb\u003e\u003c\/b\u003e\" * Matt Atkinson, Non-Executive Chair, UNiDAYS *\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cul\u003e\u003cli\u003e\u003cul\u003e\n\u003cli\u003eChapter - 00: Introduction;\u003c\/li\u003e\n\u003cli\u003eChapter - 01: The digital imperative;\u003c\/li\u003e\n\u003cli\u003eChapter - 02: Analogue learnings;\u003c\/li\u003e\n\u003cli\u003eChapter - 03: Is loyalty dead?;\u003c\/li\u003e\n\u003cli\u003eChapter - 04: The fundamentals of loyalty;\u003c\/li\u003e\n\u003cli\u003eChapter - 05: Data-based retailing;\u003c\/li\u003e\n\u003cli\u003eChapter - 06: The power of personalization;\u003c\/li\u003e\n\u003cli\u003eChapter - 07: ‘Near me’ – the importance of place;\u003c\/li\u003e\n\u003cli\u003eChapter - 08: The digitally augmented store;\u003c\/li\u003e\n\u003cli\u003eChapter - 09: Mobile makeover;\u003c\/li\u003e\n\u003cli\u003eChapter - 10: Marketing in the moment;\u003c\/li\u003e\n\u003cli\u003eChapter - 11: Monetizing the customer connection;\u003c\/li\u003e\n\u003cli\u003eChapter - 12: The culture of loyalty;\u003c\/li\u003e\n\u003cli\u003eChapter - 13: Lessons learnt;\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/li\u003e\u003c\/ul\u003e","brand":"Kogan Page Ltd","offers":[{"title":"Default Title","offer_id":48866640724311,"sku":"9781398612723","price":24.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781398612723.jpg?v=1722279598"},{"product_id":"running-with-purpose-9781400231683","title":"Running with Purpose","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\u003cstrong\u003eDiscover how Brooks Running Company CEO Jim Weber transformed a failing business into a billion-dollar brand in the ultracompetitive global running market. \u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003e\u003cem\u003eRunning with Purpose\u003c\/em\u003e is a leadership memoir with insights, inspirational stories, and tangible takeaways for current and aspiring leaders, entrepreneurs, and the 150+ million runners worldwide and those in the broader running community who continually invest in themselves.\u003c\/p\u003e\u003cp\u003eThis leadership memoir starts with Jim Weber''s seventh-grade dream to run a successful company that delivered something people passionately valued. Fast forward to 2001, Jim became the CEO of Brooks and, as the struggling brand''s fourth CEO in two years, he faced strong headwinds. A lifelong competitor, Jim devised a one-page strategy that he believed would not only save the company but would also lay the foundation for Brooks to become a leading brand in the athletic, fitness, and outdoor categories. To succeed, he had \u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e'Running with Purpose is a master class in focus, tenacity, team building, innovation, and culture. While I have known Jim Weber for many years, I can only now understand the depth of the struggles he faced on his way to being one of the great leaders of a generation and creating a brand that has motivated millions of runners to Run Happy. I can say with certainty that all managers and leaders will find helpful tools in this book to build their businesses for success.' * Robin Thurston – CEO, Outside, Inc. *\u003cbr\u003e'Running with Purpose is as inspirational, insightful, and educational as the company it features and the leader who wrote it. The story of how Brooks rose from the ashes to become a force in running is full of important lessons on both formulating and executing strategy. Read it to learn how performance brands and great teams are built, and how successful leadership requires not just vision but courage and discipline.' * Kusum Ailawadi – Professor, Tuck School of Business, and Co-author of Getting Multichannel Distribution Right *\u003cbr\u003e'As a long-time Brooks athlete, it's been easy to draft off the brand's approach of reaching for the biggest goals regardless of being labeled the underdog. Jim Weber goes beyond the goal and gives readers the hows and whys behind the company's success. This book will motivate and guide those looking to have a breakthrough performance and solidifies my belief that Weber is one of the greatest leaders in business.' * Des Linden – Boston Marathon Champion *\u003cbr\u003e'I regard Jim as a miracle worker. The institution is the length and shadow of this man.' * Charlie Munger – Vice Chairman, Berkshire Hathaway Inc.  *\u003cbr\u003e'Jim Weber beautifully demonstrates the power and joy of leading with purpose and authenticity and how it can create stunning business results while being a force for good. A wonderful book that is both inspiring and very practical.' * Hubert Joly – Former Chair \u0026amp; CEO, Best Buy Co., Inc., and Wall Street Journal Bestselling Author of The Heart of Business *\u003cbr\u003e'Jim Weber is one of the great brand leaders of today. He has carefully shaped the Brooks experience to honor the legacy of running and Brooks customers. This is a definitive story of what can happen when you zero in on the essence of your customers' beliefs and then build a brand and culture of passion around that.' * Tod Leiweke – CEO, Seattle Kraken *\u003cbr\u003e'Jim Weber's remarkable new book chronicles his amazing success story with Brooks Running, inspired by his authentic leadership and his crucible in overcoming a life-threatening bout with cancer. His openness and insights make Running with Purpose a must-read book for everyone.' * Bill George – Senior Fellow, Harvard Business School, former Chair \u0026amp; CEO, Medtronic, and author of Discover Your True North *\u003cbr\u003e'Jim's message will resonate with anyone, whether you run or not. His judgment, focus on sustainability and responsible sourcing, and efforts to foster a culture of fun in the workplace have led to some of the most impressive business results around. There is much to learn from this engaging read.' * Sri Zaheer – Dean, Carlson School of Management, University of Minnesota, and Board Chair, Federal Reserve Bank of Minneapolis *\u003cbr\u003e'Over the last twenty years as a Brooks athlete, I've watched Jim Weber turn a gasping business into a champion in the industry by not just being a CEO who wants to win the race, but one who leads from the front and brings out the best in everyone. His captivating career path proves that passion + precision elevates performance every time.' * Scott Jurek – Ultramarathon Champion and New York Times Bestselling Author of Eat \u0026amp; Run and NORTH *\u003cbr\u003e'Whether you are an entrepreneur setting out with your first brick-and-mortar or running a global corporation, the learnings from Jim Weber's fascinating story will help any leader frame their strategy for success. Jim's tale of how he built Brooks to become the market leader among giants is an inspiring reminder that when you lead with heart and remain steadfast to even a lofty vision, there are no limits to what you can accomplish.' * Kathy Dalby – CEO\/Owner, Pacers Running, and Industry Leader *\u003c\/p\u003e","brand":"HarperCollins Focus","offers":[{"title":"Default Title","offer_id":48866676736343,"sku":"9781400231683","price":17.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781400231683.jpg?v=1722279746"},{"product_id":"king-of-diamonds-harry-winston-the-definitive-biography-of-an-american-icon-9781510775602","title":"King of Diamonds: Harry Winston, the Definitive","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cb\u003eEnter the glamorous domain of world-famous jewellery house, Harry Winston, and discover the true rags-to-riches story of the immigrant family behind the phenomenon.\u003c\/b\u003e\u003cbr\u003e\u003cbr\u003e Harry Winston’s famous slogan for his success was: “knowledge, courage, and the ability to finance.” \u003ci\u003eKing of Diamonds: The Flawless World of Harry Winston\u003c\/i\u003e is the quintessential rags-to-riches success story of a very poor immigrant family emigrating from Ukraine to America. It is the story of how one man, Harry Winston, created a famous name with his company, founded in New York City in 1932. Winston became known for the owning and sales of very large diamonds. At one point, he owned a third of the world’s most famous gems, including the Hope Diamond, which earned him the moniker “King of Diamonds.”\u003cbr\u003e\u003cbr\u003e The book details how author Ronald Winston’s father got his start and began what would eventually become the most famous jewellery house in the world. Peek inside his first office, an upstairs Fifth Ave location, followed by subsequent locations in Rockefeller Centre, an office across from St. Patrick's Cathedral, and finally an image-building store on Fifth Avenue.\u003cbr\u003e\u003cbr\u003e Known as the “Jewelleer to the Stars,” Winston’s gems have appeared both on the Hollywood red carpet and in famous Hollywood films like \u003ci\u003eNotorious\u003c\/i\u003e starring Ingrid Bergman and Cary Grant, \u003ci\u003eThe Graduate\u003c\/i\u003e starring Dustin Hoffman and Anne Bancroft, and \u003ci\u003eHow to Lose a Guy in 10 Days\u003c\/i\u003e starring Kate Hudson and Matthew McConaughey. Celebrities such as Marilyn Monroe, Viola Davis, Helen Mirren, Gwyneth Paltrow, and many more have worn Winston pieces on Hollywood’s biggest nights.\u003cbr\u003e\u003cbr\u003e The story then follows Harry Winston’s successor and heir, Ronald Winston, and his making of the family name. Under Ronald, the company’s name would not remain just famous, but would become world-famous. Ronald built locations in Los Angeles, Hawaii, Japan, and China. Ronald’s saga continued with his entry into the revolution in Angola, buying diamonds from its charismatic leader, Jonas Savimbi. Ronald Winston risked his life in order to make profits that repaid the death taxes caused by his father’s passing.\u003cbr\u003e\u003cbr\u003e In all, \u003ci\u003eKing of Diamonds\u003c\/i\u003e is a joyous evocation of two men who added an innumerable amount to the image, story, and marketing of luxury products, as well as to the joy of people who love and purchase these objects.\u003cbr\u003e\u003cbr\u003e After all, as frequent Winston jewellery-wearer Marilyn Monroe would say, “diamonds are a girl’s best friend.”\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e“A thrilling tale of entrepreneurship and an enthralling look into one of the jewelry industry's most famous self-made men.”\u003cbr\u003e\u003cb\u003e—\u003c\/b\u003e\u003ci\u003eInstore \u003c\/i\u003e(the magazine for the American jewelry store owner)\u003cbr\u003e\u003cbr\u003e “Winston pulls back the curtain to reveal the man behind the iconic brand. A story about family love, loyalty, and a shattering betrayal.”\u003cbr\u003e\u003cb\u003e—\u003c\/b\u003eSally Mann, bestselling author of \u003ci\u003eHold Still: A Memoir with Photographs\u003c\/i\u003e\u003cbr\u003e\u003cbr\u003e “You can’t judge a book by its cover, but you can certainly judge one by its title. And \u003ci\u003eKing of Diamonds \u003c\/i\u003esays it all. Published 65 years after famed jeweler Harry Winston donated the 45-carat Hope Diamond to the Smithsonian Institution, his only living son, Ronald Winston, has penned a biography that offers an enlightening glimpse into the life of a man who once owned a third of the world’s most famous gems. Replete with stories about all of the business rivalries, red-carpet loans, and high-profile clients you could ask for, it’s as glamorous as nonfiction gets.”\u003cbr\u003e —\u003ci\u003eNatural Diamonds\u003c\/i\u003e\u003cbr\u003e\u003cbr\u003e “When I find myself dreaming of diamonds, which happens from time to time, I think ‘Harry Winston.’ Ron dressed me in Harry Winston jewels when I hosted the Oscars, and Miss Piggy and I were draped in a bajillion\u003cbr\u003e dollars’ worth of them when we sang our rendition of ‘Diamonds Are a Girl’s Best Friend.’ Ron’s love for his father—and the company they built—as well as his wicked sense of humor shine through. \u003ci\u003eKing of Diamonds\u003c\/i\u003e\u003cbr\u003e is an important biography and a great read.”\u003cbr\u003e —Whoopi Goldberg\u003cbr\u003e\u003cbr\u003e “\u003ci\u003eKing of Diamonds\u003c\/i\u003e is a slick, deep dive into the world of pure money: the diamond business and the greatest American purveyor of this rarest of gems. Harry Winston’s life was one long extravaganza, like living inside a Fabergé egg. The saga of his rise and his son’s losing battle to save his legendary emporium is a tale of obsession, daring, deception, and a life beyond the dreams of avarice.”\u003cbr\u003e —John Lahr, author of \u003ci\u003eTennessee Williams: Mad Pilgrimage of the Flesh\u003c\/i\u003e","brand":"Skyhorse Publishing","offers":[{"title":"Default Title","offer_id":48867432235351,"sku":"9781510775602","price":18.7,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781510775602.jpg?v=1722283243"},{"product_id":"the-heart-of-business-leadership-principles-for-the-next-era-of-capitalism-9781647820381","title":"The Heart of Business: Leadership Principles for","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\u003cb\u003eA \u003ci\u003eWall Street Journal\u003c\/i\u003e Bestseller\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003e\u003cb\u003eNamed a \u003ci\u003eFinancial Times\u003c\/i\u003e top title\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003e\u003cb\u003eHow to unleash \"human magic\" and achieve improbable results.\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003eHubert Joly, former CEO of Best Buy and orchestrator of the retailer's spectacular turnaround, unveils his personal playbook for achieving extraordinary outcomes by putting people and purpose at the heart of business.\u003c\/p\u003e\u003cp\u003eBack in 2012, \"Everyone thought we were going to die,\" says Joly. Eight years later, Best Buy was transformed as Joly and his team rebuilt the company into one of the nation's favorite employers, vastly increased customer satisfaction, and dramatically grew Best Buy's stock price.  Joly and his team also succeeded in making Best Buy a leader in sustainability and innovation.\u003c\/p\u003e\u003cp\u003eIn \u003ci\u003eThe Heart of Business\u003c\/i\u003e, Joly shares the philosophy behind the resurgence of Best Buy: pursue a noble purpose, put people at the center of the business, create an environment where every employee can blossom, and treat profit as an outcome, not the goal.\u003c\/p\u003e\u003cp\u003eThis approach is easy to understand, but putting it into practice is not so easy. It requires radically rethinking how we view work, how we define companies, how we motivate, and how we lead. In this book Joly shares memorable stories, lessons, and practical advice, all drawn from his own personal transformation from a hard-charging McKinsey consultant to a leader who believes in human magic.\u003c\/p\u003e\u003cp\u003e\u003ci\u003eThe Heart of Business\u003c\/i\u003e is a timely guide for leaders ready to abandon old paradigms and lead with purpose and humanity. It shows how we can reinvent capitalism so that it contributes to a sustainable future.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eNamed one of the Best Books of the Year by Bloomberg\u003c\/p\u003e\u003cp\u003e\"This is one of those candid books about life at the top that you will want to read for its own magic.\" — \u003cb\u003eThe Institute of Leadership and Management \u003ci\u003eEdge\u003c\/i\u003e magazine\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003e\"Hubert Joly is one of my business heroes. ...A new age of business requires a new approach to leadership…To understand the new model, read this book.\" — \u003cb\u003eAlan Murray, FORTUNE\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003e\"Joly, former CEO of Best Buy, debuts with a striking call to action for managers of companies large and small to 'make business and the world better places.'\" — \u003cb\u003e\u003ci\u003ePublisher's Weekly\u003c\/i\u003e\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003eAdvance Praise for \u003cb\u003e\u003ci\u003eThe Heart of Business\u003c\/i\u003e\u003c\/b\u003e:\u003c\/p\u003e\u003cp\u003e\"\u003ci\u003eThe Heart of Business\u003c\/i\u003e will be the defining business book of this decade. Hubert Joly shares his highly successful, simple, profound insights that reprioritize purpose, people, and profit. His proven philosophies are a brilliant guide for all leaders and companies preparing to rapidly pivot toward serving all stakeholders in this new age of inclusive capitalism.\" — \u003cb\u003eAngela Ahrendts, former Senior Vice President, Apple Retail; former CEO, Burberry\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003e\"Best Buy's turnaround under Hubert Joly's leadership was remarkable—a case study that should and will be taught in business schools around the world. Bold and thoughtful—he has a lot to teach.\" — \u003cb\u003eJeff Bezos, founder and CEO, Amazon\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003e\"Leaders often focus on the technology and business transformations underway. In \u003ci\u003eThe Heart of Business\u003c\/i\u003e, Hubert Joly shows us what true and effective leadership is really about: articulating a noble purpose, putting people at the center, embracing all stakeholders, and treating profit as an outcome.\" — \u003cb\u003eAicha Evans, CEO, Zoox\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003e\"Hubert Joly is a refreshing voice on organizational transformation, and with \u003ci\u003eThe Heart of Business\u003c\/i\u003e he now shares an equally visionary perspective on the next potential phase of stakeholder capitalism. This is must-read material for anyone looking to understand modern business as a force for global good, the changing nature of leadership, and why deep purpose needs to be at the heart of everything we do.\" — \u003cb\u003eAlex Gorsky, Chairman and CEO, Johnson \u0026amp; Johnson\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003e\"In his inspiring and transformative book, \u003ci\u003eThe Heart of Business\u003c\/i\u003e, Hubert Joly uses his years of experience at Best Buy to clearly show the importance of purposeful and human leadership and how to implement it. This playbook for 'unleashing human magic' will change hearts and minds not only on how companies are run but how business and capitalism are taught in business schools. This is a must- read and a defining book of our time.\" — \u003cb\u003eArianna Huffington, founder and CEO, Thrive Global\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003e\"The philosophy of Hubert Joly's \u003ci\u003eThe Heart of Business\u003c\/i\u003e is from his heart and one he has shared personally as a director of our company for over a decade. His belief that the journey to success is led by pursuing a noble purpose and putting people first is part of what he calls 'human magic.' The resurgence of Best Buy under his former leadership is just one example of the transformative power of those heartfelt principles. Over these many years it has been my privilege to be inspired by Hubert's honest sharing of these experiences firsthand. \u003ci\u003eThe Heart of Business\u003c\/i\u003e is a unique and very human guide to true leadership and ways to work together, especially during these challenging times.\" — \u003cb\u003eRalph Lauren, Executive Chairman and Chief Creative Officer, Ralph Lauren Corporation\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003e\"Through great storytelling and lessons from his own experience, Hubert invites us to think deeply about a company's purpose—to contribute to the common good and serve all its stakeholders in a harmonious fashion by unleashing human magic—and offers a set of principles and practical advice on how to make this vision a reality.\" — \u003cb\u003eSatya Nadella, CEO, Microsoft\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003e\"Hubert Joly is a revered leader who has unequivocally proven the business case for stakeholder capitalism. This book captures his passion for purpose and people above profits and, just when humanity is at its most vulnerable, showcases with unique insight and practical examples how to make business an unstoppable force for good.\" — \u003cb\u003ePaul Polman, cofounder and Chair, IMAGINE; former CEO, Unilever\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003e\"Long before stakeholder capitalism and the idea of purpose in business were being talked about, Hubert Joly was already embracing both with impressive success. One of the very best business leaders now lifts the veil on why leading with purpose and humanity makes sense, along with how to make it work in the real world. Thoughtful, well researched, very practical, and eminently readable, \u003ci\u003eThe Heart of Business\u003c\/i\u003e offers a joyful and inspiring vision of how to reinvent business and capitalism from the heart.\" — \u003cb\u003eDarren Walker, President, Ford Foundation\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003e\"\u003ci\u003eThe Heart of Business\u003c\/i\u003e makes it clear that Hubert Joly knows what it takes to create an environment in which every unique individual is valued for who they are and what they bring to the table. He knows that diversity is not an afterthought but a fundamental business imperative. He knows how to lead with purpose and humanity. And by reading \u003ci\u003eThe Heart of Business\u003c\/i\u003e, so will you.\" — \u003cb\u003eCrystal E. Ashby, Interim President and CEO, The Executive Leadership Council (ELC)\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003e\"This book, written by one of the most compelling and compassionate CEOs in a generation, will serve as a guide for all who aspire to lead with purpose and live a professional life filled with meaning. I witnessed this firsthand as Hubert led a once-in-a-lifetime retail turnaround that was grounded, first and foremost, on the principle that purpose is as important as profit and that the work itself, while hard, can be joyful and filled with heart.\" — \u003cb\u003eCorie Barry, CEO, Best Buy\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003e\"Putting purpose and people first is the most powerful driver of performance and long-term value: this is Hubert Joly's core message. His approach, his vision of companies as a community of their stakeholders, and his call for agility and empowerment resonate deeply with my own experience heading a company that has people at its heart. This is a must-read and an inspiration for any leader wanting to make a positive economic, social, and environmental impact.\" — \u003cb\u003eSophie Bellon, Chairwoman, Sodexo\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003e\"The quest for meaning, and with it, questions about leadership and purpose in business, may very well be capitalism's most pressing issue today. Drawing on his inspiring journey as Chair and CEO of Best Buy, Hubert Joly describes how placing people and their aspirations at the core of companies is the key to aligning personal fulfilment, business success, and a positive impact on the world. \u003ci\u003eThe Heart of Business\u003c\/i\u003e does much more than provide useful management principles and advice, though: it also nudges us to think about the meaning of life itself. With experience and wisdom, Hubert Joly makes a crucial contribution to the future of capitalism.\" — \u003cb\u003eThomas Buberl, CEO, AXA\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003e\"Hubert Joly's \u003ci\u003eThe Heart of Business\u003c\/i\u003e is both timely and timeless. A perfect leadership book for our era, it will help leaders across the world and at every level tap into the enduring truths about how to inspire people. Hubert's own transformation from a highly analytical, hard-charging McKinsey consultant into a purpose-led leader, brought to life in the book with memorable stories and true humility, shows readers why pursuing a noble purpose and putting people at the center is an extraordinary leadership formula open to everyone.\" — \u003cb\u003eJames M. Citrin, Leader, CEO Practice, Spencer Stuart; author, \u003ci\u003eYou're in Charge—Now What?\u003c\/i\u003e\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003e\"This book is a must-have for current or aspiring leaders. Having seen Hubert 'in action' as a fellow CEO, I am even more inspired reading about the principles that have guided him. \u003ci\u003eThe Heart of Business\u003c\/i\u003e underscores the critical importance of human-centric management to foster growth and to ensure business is a genuine force of good— something our world desperately needs.\" — \u003cb\u003eMary Dillon, CEO, Ulta Beauty\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003e\"Hubert Joly is a leader I deeply respect and admire. This compelling book captures his gift of using purpose and inspiring human connections with employees, customers, suppliers, investors, and communities. A must-read if you want to learn how to do this effectively.\" — \u003cb\u003eJohn Donahoe, President and CEO, Nike\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003e\"Hubert Joly's outstanding \u003ci\u003eThe Heart of Business\u003c\/i\u003e will do for you what meeting and learning from him have done for me: it will truly and fully transform your approach to work, leadership, and life.\" — \u003cb\u003eRodolphe Durand professor and Joly Family Purposeful Leadership Chair, HEC Paris\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003e\"After reviving multiple companies, Hubert Joly now takes on his biggest challenge: turning around capitalism itself. \u003ci\u003eThe Heart of Business\u003c\/i\u003e is more than a management treatise or memoir. It is an exploration of how business can help people find meaning and purpose—and how companies themselves can identify their own noble purpose to guide them forward. Joly makes a compelling, business-oriented case for why the future of capitalism depends on helping people flourish at work.\" — \u003cb\u003eRoger W. Ferguson, President and CEO, TIAA\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003e\"Hubert Joly is one of the most gifted leaders of our time, with an extraordinary ability to navigate unimaginable business challenges while simultaneously lifting others around him to fulfill a higher purpose. \u003ci\u003eThe Heart of Business\u003c\/i\u003e provides a practical and aspirational road map for all leaders to elevate their impact by focusing first on what matters most—the power of human connection. There is no better teacher than Hubert to inspire all of us to lead with vulnerability, empathy, and courage.\" — \u003cb\u003eMichelle Gass, CEO, Kohl's\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003e\"The amazing saga of Best Buy, led by Hubert Joly and his team, is one of the most inspiring and instructional stories of this century. \u003ci\u003eThe Heart of Business\u003c\/i\u003e is a must-read book for leaders at all levels, in any organization! It is a road map for anyone who wants to become a leader of the future.\" — \u003cb\u003eMarshall Goldsmith, number one \u003ci\u003eNew York Times\u003c\/i\u003e–bestselling author, \u003ci\u003eTriggers and What Got You Here Won't Get You There\u003c\/i\u003e\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003e\"\u003ci\u003eThe Heart of Business\u003c\/i\u003e is a clarion call to rethink why and how we do business. Hubert Joly's leadership and humanity shine on every page, and his philosophy, shared through stories of the experiences and people who shaped it, has produced spectacular success. This book is as inspiring, authentic, and approachable as the author himself.\" — \u003cb\u003eCindy Kent, Executive Vice President and President, Senior Living, Brookdale\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003e\"Hubert Joly turns traditional business concepts on their heads to prove that leading with purpose and heart to serve all stakeholders, not just shareholders, builds the most long-term value for any organization. \u003ci\u003eThe Heart of Business\u003c\/i\u003e reveals why transformation starts with people and how it results in financial success. This practical and actionable guide is a must-read for any leader striving for inspiration and extraordinary results.\" — \u003cb\u003eLinda Kozlowski, President and CEO, Blue Apron\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003e\"In business, certain principles are musts for any CEO to be successful. Hubert Joly, fresh from his incredible success in Best Buy's turnaround, clearly enunciates these principles: pursue a noble purpose, make your employees feel important in the mission, include all stakeholders, and—if carried out correctly—the outcome will be substantial profits. This book is a road map for success in running any business, large or small.\" — \u003cb\u003eHenry Kravis, cofounder, KKR\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003e\"Fairy tale in business? No! A great, true story of effectiveness and great results. \u003ci\u003eThe Heart of Business\u003c\/i\u003e is a must-read: Hubert Joly shares how he changed Best Buy by doing good and making employees happier and more passionate about their brand, the products, the customers, and the stores.\" — \u003cb\u003eMaurice Levy, Chairman of the Supervisory Board, Publicis Groupe\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003e\"\u003ci\u003eThe Heart of Business\u003c\/i\u003e is a modern business guide that demonstrates the power of purpose and people to unlock value for all stakeholders. It delivers invaluable firsthand insight from Hubert Joly's transformative journey at Best Buy and elsewhere and reminds us that strategy is nothing more than words on paper until it is activated by 'human magic.' Hubert's thoughtful message is an inspiring and highly compelling call to action for any leader.\" — \u003cb\u003ePatrice Louvet, President and CEO, Ralph Lauren\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003e\"For more than a decade, I have watched with great admiration as Hubert Joly put his unique vision of how to lead into practice. In this book, he captures the core principles and experiences that made him so successful as a leader. By combining reflections with pragmatic examples that focus on the importance of purpose and people, Hubert has created the ultimate guide for the twenty-first-century leader.\" — \u003cb\u003eBill McNabb, former Chairman and CEO, Vanguard\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003e\"In \u003ci\u003eThe Heart of Business\u003c\/i\u003e, Hubert Joly distills a lifetime of lessons about business, leadership, and life. This is a relevant, compelling, and timely book from a courageous leader!\" — \u003cb\u003eAlan Mulally, former CEO, Ford Motor Company and Boeing Commercial Airplanes\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003e\"Bravo, Hubert Joly! At last, here is a CEO who demonstrates how a business with employees aligned behind an inspiring purpose can enjoy unexpected, transformational success. Hubert Joly breaks the mold by boldly asserting—and proving—that heart, humanity, and even magic are essential to stakeholders' engagement and to sustained performance. If broadly practiced, this fresh and enlightened approach will make business a force for good and may even save capitalism.\" — \u003cb\u003eMarilyn Carlson Nelson, former Chair and CEO, Carlson\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003e\"I've had the good fortune of knowing Hubert for over a decade. \u003ci\u003eThe Heart of Business\u003c\/i\u003e is a thought-provoking read on the notion that noble purpose is an essential driver of business success today. He reinforces this thesis with compelling anecdotes from his illustrious career and provides a practical guide to putting it into action. It is a timely and meaningful book that reminds us of the vital role companies can play in moving the world forward.\" — \u003cb\u003eShantanu Narayen, CEO, Adobe Systems\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003e\"In \u003ci\u003eThe Heart of Business\u003c\/i\u003e, Hubert Joly shares his principles about business and leadership, how he came to shape them, and how he has been putting them to work over the years. Whether you are fresh out of business school or a seasoned CEO, this is a wonderful book to include in your reading list.\" — \u003cb\u003eIndra Nooyi, former Chairman and CEO, PepsiCo\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003e\"As leaders and organizations look to create and nurture meaning for themselves, their employees, their customers, and the world, the lessons from Hubert Joly's \u003ci\u003eThe Heart of Business\u003c\/i\u003e are more powerful than ever. Drawing on stories from a life well lived—and organizations well led—Joly's treatise inspires both new and seasoned leaders to consider why we work and how we can do so with power, heart, and purpose. Joly reminds us that reconnecting with what matters is what truly makes work work.\" — \u003cb\u003eEric Pliner, CEO, YSC Consulting\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003e\"Hubert Joly proves that businesses don't need to choose between profit and purpose. But more than that, he shows us how it's done, with practical advice and clear examples. It's hard not to feel optimistic about the future of capitalism after reading this book.\" — \u003cb\u003eGinni Rometty, former CEO, IBM; Cochair, OneTen\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003e\"People first! This book will bring back hope to those who doubt the sustainability of capitalism. Brilliantly illustrated by numerous heartfelt examples from his own professional life, Hubert Joly explains how a purposeful human organization, based on caring and trust, can turn the most desperate company into an industry leader. No surprise that Hubert Joly is one of the most respected business leaders today. He convincingly lays the path forward for business, and his advice should be followed.\" — \u003cb\u003eJean-Dominique Senard, Chairman, Renault\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003e\"Business should be a force for good. Hubert Joly has shown that putting purpose and people at \u003ci\u003eThe Heart of Business\u003c\/i\u003e is the best kind of executive leadership.\" — \u003cb\u003eKevin Sneader, Global Managing Partner, McKinsey \u0026amp; Company\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003e\"\u003ci\u003eThe Heart of Business\u003c\/i\u003e unveils a new paradigm of leadership for the twenty-first century, at odds with traditional thinking. It emphasizes purpose and its necessary alignment with people and culture. A new leadership approach is needed, focusing on long-term and sustainable performance and giving strong meaning to the contribution of everyone. Hubert's book describes a positive path for business, based on the diverse experience of his rich career and a profound conviction of the difference people make in our companies.\" — \u003cb\u003eJean-Pascal Tricoire, Chairman and CEO, Schneider Electric\u003c\/b\u003e\u003c\/p\u003e","brand":"Harvard Business Review Press","offers":[{"title":"Default Title","offer_id":48867992961367,"sku":"9781647820381","price":20.9,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781647820381.jpg?v=1722285948"},{"product_id":"resurrecting-retail-the-future-of-business-in-a-post-pandemic-world-9781773271439","title":"Resurrecting Retail: The Future of Business in a","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eFew crises in modern history have so completely disrupted every aspect of daily life as has the COVID-19 pandemic. What began as a small medical ripple in Wuhan, China, a city many of us had never heard of, quickly erupted into a tsunami of epic proportions.  Every market, industry, vertical, profession, service, and category of product was in some way rocked by its impact. And, for the first time in recorded history, every wheel, cog and gear in the global retail industry ground to a virtual halt. \u003c\/p\u003e    \u003cp\u003eFrom two-time, international best-selling author and futurist Doug Stephens, \u003ci\u003eResurrecting Retail\u003c\/i\u003e is not just a riveting story of the unprecedented crash of an industry during this time of crisis but a roadmap for its rebirth.  Meticulously researched in real time from inside the crisis, \u003ci\u003eResurrecting Retail\u003c\/i\u003e provides a comprehensive and surprising vision of how COVID-19 will reshape every aspect of consumer life, including the very essence of why we shop.\u003c\/p\u003e    \u003cp\u003eAbove all, Resurrecting Retail provides an inspirational and actionable future vision for any business leader looking not only to survive but to thrive in a very different looking post-pandemic retail world.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\"Prophetic, inspiring and entertaining. 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Toro\u003c\/b\u003e, Chairman, North American Properties\u003c\/p\u003e   \"In a time of massive upheaval in retail, Doug Stephens not only astutely identifies the core issues retailers now face, but provides a set of answers, directions, and key retail archetypes from which to learn. If you want to resurrect your retailing for a new era, then pay attention to his conclusion: 'Every company is an experience company.'”—\u003cb\u003eB. 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This is the only book to tell from the inside with candour the IKEA story and how one man created its astonishing success from a modest furniture store in rural Sweden. Remarkably, the founding family still holds all of IKEA''s shares. Its unorthodox business philosophy has proven so successful that IKEA''s meteoric expansion continues to be financed from the company''s cash flow only. Without attracting public scrutiny, its founder became the richest man in the world while making IKEA a unique phenomenon among fast-growing businesses.\u003c\/p\u003e","brand":"Gibson Square Books Ltd","offers":[{"title":"Default Title","offer_id":48868278337879,"sku":"9781783341726","price":14.95,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781783341726.jpg?v=1722287258"},{"product_id":"bringing-loyalty-to-life-how-to-earn-build-and-leverage-enduring-customer-loyalty-9781915483201","title":"Bringing Loyalty To Life: How to earn, build and","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eAfter more than 40 years in the retail loyalty business Richard Beattie, founder and chairman of the world-leading, pioneering loyalty giant TCC, shares fifty essential lessons about shopper behaviour, delivering key insights into how to create successful customer loyalty programmes in an ever-changing retail landscape.\u003c\/p\u003e  \u003cp\u003eBased on the many thousands of loyalty solutions that TCC has designed for its partners over the course of three decades as well as the company’s extensive research into shopper behaviour, this book is an invaluable, in-depth resource for retail professionals at any level who are seeking to understand the past, present and future of loyalty and want to:\u003c\/p\u003e  \u003cul\u003e\n\u003cli\u003ediscover how loyalty campaigns can drive increased revenue and growth\u003c\/li\u003e\n\u003cli\u003edesign loyalty campaigns for their business and measure their success\u003c\/li\u003e\n\u003cli\u003ecreate deep and enduring emotional connections with customers\u003c\/li\u003e\n\u003cli\u003ebe a force for positive change in the community\u003c\/li\u003e\n\u003cli\u003ekeep up with retail trends and stay ahead of the competition.\u003c\/li\u003e\n\u003c\/ul\u003e \u003cp\u003eDiscover the key components of successful loyalty campaigns and learn how this industry expert has helped numerous global retailers change shopper behaviour.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e‘During three decades in retail I learned that the most important customers are those you already have. This sets out practical ways to keep them and turn them into your biggest advertisers. A must read.’\u003c\/p\u003e  \u003cp\u003e\u003cstrong\u003e\u003cem\u003eLord Mark Price\u003c\/em\u003e\u003c\/strong\u003e\u003cem\u003e - founder of WorkL, former CEO of Waitrose and deputy chairman of John Lewis \u0026amp; Partners\u003c\/em\u003e\u003c\/p\u003e\u003cbr\u003e\u003cp\u003e‘Richard has a lifetime of experience in creating loyalty. This book is a guide to the mindset and components of loyalty promotions which, in my view, are under-used by retailers.’\u003c\/p\u003e  \u003cp\u003e\u003cstrong\u003e\u003cem\u003eTim Mason \u003c\/em\u003e\u003c\/strong\u003e\u003cem\u003e-\u003c\/em\u003e \u003cem\u003eCEO of Eagle Eye, former chief marketing officer of Tesco  and founder of Tesco Clubcard\u003c\/em\u003e\u003c\/p\u003e\u003cbr\u003e\u003cp\u003e‘A must for passionate and profit-oriented marketeers, this book represents a lifetime’s experience of successfully creating rewarding shopper relationships leading to the retail holy grail - shopper loyalty. ‘\u003c\/p\u003e  \u003cp\u003e\u003cstrong\u003e\u003cem\u003eLars Oloffson \u003c\/em\u003e\u003c\/strong\u003e\u003cem\u003e-\u003c\/em\u003e \u003cem\u003eformer chairman and CEO of Carrefour Group\u003c\/em\u003e\u003c\/p\u003e\u003cbr\u003e\u003cp\u003e‘Richard Beattie and TCC unlocked the motivation and emotional connections needed to make our customers spend more. 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So fasten your seat belt, sit back and enjoy a ride that brings loyalty to life.’\u003c\/p\u003e  \u003cp\u003e\u003cstrong\u003e\u003cem\u003eMartin Lindstrom \u003c\/em\u003e\u003c\/strong\u003e\u003cem\u003e- New York Times best selling author and business transformation expert\u003c\/em\u003e\u003c\/p\u003e\u003cbr\u003e\u003cp\u003e‘Richard Beattie shares actionable tips on how to balance margin-eroding promotions with margin-building loyalty campaigns that attract customers and elevate brands.’ \u003c\/p\u003e  \u003cp\u003e\u003cem\u003e\u003cstrong\u003eJulie Lyle \u003c\/strong\u003e- former chief marketing officer at Walmart\u003c\/em\u003e\u003c\/p\u003e","brand":"Right Book Press","offers":[{"title":"Default Title","offer_id":48869096292695,"sku":"9781915483201","price":19.79,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781915483201.jpg?v=1722291076"},{"product_id":"bookstores-a-celebration-of-independent-booksellers-9783791385815","title":"Bookstores: A Celebration of Independent","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eBookstores are treasure troves of knowledge and ideas, invaluable for the imagination, and often reflect their owners’ personalities in ways internet behemoths could never recreate. In this book, photographer Horst A. Friedrichs opens the door to the world of bricks-and-mortar bookstores, showcasing their variety, quirkiness, and vitality with lavish photography. It celebrates the passion and commitment of the owners with interviews and anecdotes. Explore William Stout Books, a specialty store for architecture and art books in San Francisco, and Baldwin’s Book Barn in Pennsylvania, a 5-story bookstore housed in a dairy barn open since the mid-1940s. Discover Gay’s the Word, the UK’s first and only dedicated LGBTQI bookshop and Livraria Lello, whose art deco interior is a temple to reading in the middle of Porto, Portugal. Some of the featured bookstores specialize in a certain genre, some are massive with vaulted ceilings, some are tiny and filled to the brim with books, some are in historic buildings that evoke a different time and place, and some are brand new, high- tech, architect-designed spaces. What all the bookstores have in common is that they are all dedicated to spreading the written word to their communities. This is an ideal book for anyone who loves to read, browse, or simply linger in the analog world of books and bookstores.","brand":"Prestel","offers":[{"title":"Default Title","offer_id":48869406540119,"sku":"9783791385815","price":28.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9783791385815.jpg?v=1722292603"},{"product_id":"the-service-innovation-handbook-action-oriented-creative-thinking-toolkit-for-service-organizations-9789063693534","title":"The Service Innovation Handbook: Action-oriented","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eThis is an action-oriented book for managers and entrepreneurs searching ways to tackle issues they face in terms of developing and delivering services. 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This book examines Spratling''s Mexican work and explores how his talent attracted the attention of the U.S. Interior Department. In 1945, he was invited to create a similar program for Alaska, where it was felt that the indigenous people needed to be encouraged for their own artistic expression and economic gain. Thirty never-before-seen Alaskan models, lost for over 50 years, have been found and now are preserved at the Smithsonian Institution's National Museum of the American Indian. These and original designs for the project, made in 1949, are presented here along with Spratling's original 1945 report to the Arts and Crafts Board. Also featured are Spratling's designs that inspired a new company's formation to carry on his legacy at Taxco. Clearly, innovation in designs and inspiration for generations of new artists have risen from Spratling's work.","brand":"Schiffer Publishing Ltd","offers":[{"title":"Default Title","offer_id":48884508131671,"sku":"9780764338861","price":39.09,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780764338861.jpg?v=1722532298"},{"product_id":"chronicles-of-a-fashion-buyer-9780764356230","title":"Chronicles of a Fashion Buyer","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eFashion is a business of smoke and mirrors, notorious for crushing the souls of most who dare to be part of the industry. Go on a global expedition with New York City-based fashion buyer, strategist, and consultant, Mercedes Gonzalez, as she learns that there is no glamour in fashion and that only cutthroat corporate espionage prevails. From politicking with blood diamond dealers and Russian kingpins to living in indigenous villages, she has relied on her street smarts and fear of her uncle in order to outwit the industry tyrants at their own game. The underdog becomes the overlord (at-large). You''ll want to grab a notebook for all the business (and life) tips this read has to offer. Advance warning, this book will convince you to become a proponent of child labor, an advocate of GMO, and a cynic of organic cotton.","brand":"Schiffer Publishing Ltd","offers":[{"title":"Default Title","offer_id":48884561183063,"sku":"9780764356230","price":20.69,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780764356230.jpg?v=1722532521"},{"product_id":"great-american-shopping-experience-the-history-of-american-retail-from-main-street-to-the-mall-9781610359917","title":"Great American Shopping Experience: The History","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e","brand":"Linden Publishing Co Inc","offers":[{"title":"Default Title","offer_id":48886780133719,"sku":"9781610359917","price":22.09,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781610359917.jpg?v=1722541533"},{"product_id":"future-luxe-whats-ahead-for-the-business-of-luxury-9781773271262","title":"Future Luxe: What's Ahead for the Business of","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eIn Future Luxe: What’s Ahead for the Business of Luxury, Erwan Rambourg identifies the major forces and emerging trends that are set to reshape luxury over the next decade. The expansion of Chinese consumption and the boost in women’s spending power around the world will fuel continued growth in the industry—but even more importantly, fundamental changes are on the horizon. The younger generation is entering the luxury market, bringing new values and demands that will redefine the very meaning of luxury. The sector should expand in the realms of travel, health,  leisure, even cannabis. For brands to resonate with these younger consumers they will have to develop substance beyond a high-quality product or a desirable logo. Greenwashing won’t cut it—brands will need to take seriously issues like diversity, sustainability, and ethical production.     To ensure his portrait of the industry has the depth and nuance of real-world experience, Rambourg interviews several CEOs from the largest groups and brands, including Kering, Cartier, Puma, and Moncler, in addition to drawing on his own observations from over two decades in luxury. Future Luxe is engaging, wise, and deeply informed, a vital read for those new to the industry as well as veterans planning for continued success.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e“A timely exploration of luxury post-pandemic, valuable reading for anyone in the business.”    — Suzy Menkes, Editor, Vogue International    “Erwan Rambourg's predictions are a fascinating and inspiring take on how this ancient industry will, like a phoenix, rise again and be relevant for the next generation.“      — Alessandro Bogliolo, chief executive officer, Tiffany \u0026amp; Co.        “Erwan draws on his expertise, supported by the insights of leading industry experts, to help us envision a different future for the luxury industry. Future Luxe is a must read for anyone thinking through the fundamentals of luxury in the 21st Century.” — Burak Cakmak, Parsons School of Design Dean of Fashion         \"Erwan Rambourg has done it again. In this work he explodes some common misapprehensions about the luxury industry: retail is not dead, the future will continue to be female, and the Eastern consumer has not run out of steam. There is no other observer of the luxury industry whose insights are more useful and accurate.” — Robert Dunphy, Senior portfolio manager, Invesco    \"Future Luxe is a hopeful, optimistic and welcome treatise on the enduring power of luxury.  As a highly sought after sector expert and fellow researcher, Erwan Rambourg smartly looks past distress to desire, with smart predictions for the industry to show that he understands the mindset that creates luxury’s timeless value.\" — John Gerzema, CEO, The Harris Poll and New York Times Bestselling Author        \"Erwan Rambourg's long awaited new book on the future of luxury comes at a time when the worlds of retail and luxury are going through unprecedented changes. His insights about the effects that Covid-19 will have, his predictions about the luxury sector in China and his knowledge of the retail and luxury industries are second to none. A must read!” — Ashley Galina Dudarenok, China marketing expert, LinkedIn Top Voice, three-times best-selling author, and founder of ChoZan and Alarice    “Erwan Rambourg points amazingly well to the new ideals that luxury will embody: inclusivity; a level of care for people and the planet that is both aspirational and essential; and a commitment to quality through sustainability and circularity.” — Guillaume Le Cunff, CEO, Nestlé Nespresso S.A.    \"As an independent company, we always look for ways to benchmark our strategies and results, to check our convictions against others, and simply to broaden our horizons. The insight provided by Erwan’s analyses is invaluable!”— Jean Cassegrain, Longchamp CEO    “Tapping into his deep knowledge, extensive experience and vast network of industry leaders, Erwan Rambourg’s Future Luxe provides an insightful roadmap to navigating the global world of retail and luxury beyond the immediate aftermath of the Covid-19 pandemic, into the end of our decade. His analysis of the fundamental shifts in this field is a must-read for anyone who wants to succeed in this sector.” — Ketty Pucci-Sisti Maisonrouge, Luxury Entrepreneur, Adjunct Professor at Columbia Business School, President of the Luxury Education Foundation    “An inspiring read. Rambourg captures the essence of trends we’re seeing across the fascinating world of luxury, and provides practical, strategic advice alongside important insights into the future.\"     —Sandrine Crener, Program Director, Harvard Business School    \"Erwan builds his case for luxury with vigor and charm, unfurling all manner of hard evidence alongside his keen instincts and wry humor.\"    —Miles Socha, International Editor, Women's Wear Daily","brand":"Figure 1 Publishing","offers":[{"title":"Default Title","offer_id":48887633903959,"sku":"9781773271262","price":18.89,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781773271262.jpg?v=1722545489"},{"product_id":"londons-lost-department-stores-a-vanished-world-of-dazzle-and-dreams-9781838405137","title":"London's Lost Department Stores: A Vanished World","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eOnce, every high street had a department store, and they marched the length of Oxford Street. Going up to town to shop at one of these grand emporia and lunch in the top-floor restaurant, or take the children to see Father Christmas, was both a huge treat and completely normal.   But the demise of Debenhams, including historic Arding \u0026amp; Hobbs, and Army \u0026amp; Navy at Victoria along with many other House of Fraser stores, confirms that the traditional department store is now an endangered species. In the last five years alone, 83% have gone.  Now, for the first time, Tessa Boase chronicles this fabulous world, from Derry \u0026amp; Toms with its roof garden to the Moderne lines of Holdrons in Peckham Rye (now Mr Khan's Discount), as well as Gamages' peerless toy department, Woollands' 21 Shop for cutting-edge Sixties fashion and Chiesmans' menagerie of snakes and lionesses. There is even a guided walking tour of the West End's lost stores.","brand":"Safe Haven Books","offers":[{"title":"Default Title","offer_id":48887981670743,"sku":"9781838405137","price":15.29,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781838405137.jpg?v=1722547223"},{"product_id":"whats-in-a-brand-name-9781854144539","title":"What's in a Brand Name?","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e","brand":"Capital Transport Publishing","offers":[{"title":"Default Title","offer_id":48888150688087,"sku":"9781854144539","price":999.99,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781854144539.jpg?v=1722547987"},{"product_id":"secrets-of-social-media-marketing-how-to-use-online-conversations-and-customer-communities-to-turbo-charge-your-business-9781884956850","title":"Secrets of Social Media Marketing: How to Use","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e","brand":"Quill Driver Books, U.S.","offers":[{"title":"Default Title","offer_id":48888260854103,"sku":"9781884956850","price":15.29,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781884956850.jpg?v=1722548505"},{"product_id":"high-street-how-our-town-centres-can-bounce-back-from-the-retail-crisis-9781914124303","title":"High Street: How our town centres can bounce back","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eThe high street is in crisis. How did we get here and what happens next?\u003c\/p\u003e  \u003cp\u003eThe global pandemic has made the crisis immeasurably worse but it wasn’t the cause. The crisis was already raging in 2019 with thousands of store closures. \u003c\/p\u003e  \u003cp\u003eLarge retailers became complacent and failed to respond to changing consumer behaviour. Town centres are the victims of these changes rather than the cause of them.\u003c\/p\u003e  \u003cp\u003eTo understand the current crisis and how it might be addressed, this book takes a long view of retailing based on a hundred case studies. It looks at the way town centres responded to previous crises and explores current trends affecting town centres and how places are responding. \u003c\/p\u003e  \u003cp\u003eThe message is optimistic: adaptable town centres can once more become the diverse, characterful, independent places that existed before they were homogenised by big retail. \u003c\/p\u003e  \u003cp\u003eExplore the past – understand the present – find a better future.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eIntroduction \u003c\/p\u003e  \u003cp\u003e\u003cb\u003ePART 1: The Roots of the Crisis \u003c\/b\u003e\u003c\/p\u003e  \u003cp\u003eChapter 1: Places of exchange\u003c\/p\u003e  \u003cp\u003eChapter 2: Death by supermarket\u003c\/p\u003e  \u003cp\u003eChapter 3: Heading Out of Town\u003c\/p\u003e  \u003cp\u003eChapter 4: From Boom to Bust\u003c\/p\u003e  \u003cp\u003e\u003cb\u003ePART 2: Future Retail\u003c\/b\u003e\u003c\/p\u003e  \u003cp\u003eChapter 5: Independent and Creative\u003c\/p\u003e  \u003cp\u003eChapter 6: Grocers and Purveyors of Fine Food\u003c\/p\u003e  \u003cp\u003eChapter 7: Food and Beverage\u003c\/p\u003e  \u003cp\u003eChapter 8: Online and e-Commerce\u003c\/p\u003e  \u003cp\u003eChapter 9: Sound and Vision\u003c\/p\u003e  \u003cp\u003eChapter 10: Home and Garden\u003c\/p\u003e\u003cp\u003eChapter 11: Fashion and Beauty\u003c\/p\u003e  \u003cp\u003e\u003cb\u003ePART 3: Future High Street\u003c\/b\u003e\u003c\/p\u003e  \u003cp\u003eChapter 12: The City\u003c\/p\u003e  \u003cp\u003eChapter 13: The Mall\u003c\/p\u003e  \u003cp\u003eChapter 14: The Town\u003c\/p\u003e  \u003cp\u003eChapter 15: The High Street\u003c\/p\u003e  \u003cp\u003e\u003cb\u003ePart 4: Conclusions\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003eChapter 16; Conclusions\u003c\/p\u003e","brand":"RIBA Publishing","offers":[{"title":"Default Title","offer_id":48888631460183,"sku":"9781914124303","price":38.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781914124303.jpg?v=1722550355"},{"product_id":"reengineering-retail-the-future-of-selling-in-a-post-digital-world-9781927958810","title":"Reengineering Retail: The Future of Selling in a","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eSince the release of Doug Stephens’ first book, The Retail Revival, change in the global retail sector has accelerated beyond even the boldest forecasts. As predicted, online giants like Amazon and Alibaba.com are growing at a dizzying pace. Hundreds of well-known brick and mortar retailers have closed their doors, and brands and retailers across categories are struggling to understand the shifting needs and expectations of a new consumer.  Picking up where The Retail Revival left off, Reengineering Retail explores the coming revolution in the global retail and consumer goods market, offering sales and marketing executives a roadmap to the future.  Author and internationally renowned consumer futurist, Doug Stephens, paints a bold vision of the future where every aspect of the retail experience as we know it, will be radically transformed.  From online to bricks and mortar, the very concept of what stores are, how consumers shop them, and even the core economic model for revenue, will be will be profoundly reinvented; changes sure to affect not only retailers large and small but any business with a stake in the global retail industry.  Infused with real world examples and interviews with industry disruptors, Reengineering Retail illustrates the vast opportunities at play for bold brands and business leaders.  Stephens’ strategies will provide businesses with the foresight required to move quickly and effectively into the future.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e“Ten years ago, walking into a cool boutique to see a DJ spinning was novel. Today, it’s about the least a store can do to keep up with the times. Brands and retailers that are standing out are pulling out the stops to turn shopping into a rich and immersive experience that leverages technology. Doug’s book sets out a roadmap for how to best compete in this new retail world”     —Harley Finkelstein, COO, Shopify\u003cbr\u003e“Doug Stephens sounds the alarm for brick-and-mortar retailers (and their landlords), and those who do not heed his advice do so at their own peril. Reengineering Retail is a survival guide for those of us navigating a sea change in physical retail.”    —Mark Toro, Founder and Managing Partner, North American Properties–Atlanta, Ltd.\u003cbr\u003e“Disruption is facing every business. Retail is feeling the brunt of it. Technology changes everything. Software eats retail in a one-click and swipe-right world. Retailers talk about omnichannel and customer-centricity, but look at the landscape. It's hard to be optimistic. Still, big thinkers like Doug Stephens and his latest book, Reengineering Retail, draw the map and demonstrate what retailers need to think and do in this landscape. If you sell stuff, this is a must-read.”     —Mitch Joel, President, Mirum. Author of Six Pixels of Separation and CTRL ALT Delete.\u003cbr\u003e“Retail is no longer linear—it doesn’t live in a protected tower—and it’s arguably facing its greatest disruption ever! Doug Stephens’ latest book, Reengineering Retail, shines the spotlight on the new ecosystem, one that feeds off innovation, the redefinition and refinement of customer experience, authenticity, value, excitement and experimentation. Doug’s book challenges us to look at disruption more than by assuming that one form of retail will win over another—simply put, the book forces us to understand the power of personalization and customer engagement—the lifeblood of our new retail world.”     —Diane J. Brisebois, President \u0026amp; CEO, Retail Council of Canada\u003cbr\u003e“Doug Stephens paints a vivid picture of the massive disruption and reinvention that is occurring in the retail landscape. Reengineering Retail offers valuable insights into how the physical and the digital retailing worlds will augment each other and combine to create customer experiences that we can only imagine today. This book is a must-read and a wakeup call to any retailers that have been technological laggards.”     —Ramesh Venkat, Ph.D., Director, David Sobey Centre for Innovation in Retailing, Saint Mary’s University","brand":"Figure 1 Publishing","offers":[{"title":"Default Title","offer_id":48888740512087,"sku":"9781927958810","price":18.04,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781927958810.jpg?v=1722550908"},{"product_id":"omnichannel-retail-new-strategies-in-international-business-9782377811694","title":"Omnichannel Retail: New strategies in","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eRadical transformations are under way in retail. In a world facing a succession of major economic, social, and environmental crises, as well as protest movements and a constant technological revolution, our scope of analysis should be broadened to help brands and entrepreneurs develop their business and help students orient their research.    Taking these changes into consideration with a close look at developments in China, the authors of this work offer tools for proper reflection, both for jobs in fashion and in other markets.    This publication is not exhaustive, but it aims to highlight today’s events in a dynamic, forward-looking way so that the reader can make informed decisions giving them the keys to prepare their sales development well and make it a real success, based on the following three subjects: • What is fundamental in merchandising and distribution. • What is shaking up all organizations today. • What we should be foreseeing in coming months.  The world of retail is constantly changing between the basics that have been in place for years and the new things that are coming out regularly through the rise of new technologies. To be competitive and innovative, brands must learn to stand out and innovate in order to stand out from the crowd. Whether virtual or physical, the book explores existing good practices and opens up to those already implemented abroad. It is aimed at students or professionals in sales, marketing, communication, retailing, etc. Small or large companies seeking to maximise their sales and strengthen their brand image and their relationship with their customers.","brand":"Esmod Editions","offers":[{"title":"Default Title","offer_id":48888973361495,"sku":"9782377811694","price":29.25,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9782377811694.jpg?v=1722552063"},{"product_id":"strategic-retail-management-and-brand-management-trends-tactics-and-examples-9783110543834","title":"Strategic Retail Management and Brand Management:","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eThe retail industry and associated business models have gone through a significant phase of disruption. The rapid emergence of new technologies, digital business models and the evolution of social media platforms as a new sales channel continue to influence the sector. Key contextual or external trends will affect and shape the retail landscape in the years to come. Therefore, it seems important to prepare for this situation and be ready with a head start in terms of knowledge. \u003c\/p\u003e \u003cp\u003eThis textbook provides its readers basic knowledge about the national and international retail sector and gives important insights into trends and developments. It deals with key trends, in particular new patterns of personal consumption, evolving geopolitical dynamics, technological advancements and structural industry shifts. Moreover, it explains why it is so important that retailers use these trends, adapt their retail strategies and tactics, create strong brands and come up with innovative, new ways of doing business. \u003c\/p\u003e \u003cp\u003eToday we are living in a challenging time for retail. This textbook tries to give insights and explanations to better understand these challenges and provide managerial implications. \u003c\/p\u003e","brand":"De Gruyter","offers":[{"title":"Default Title","offer_id":48889044762967,"sku":"9783110543834","price":26.25,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9783110543834.jpg?v=1722552419"},{"product_id":"couchsurfing-cosmopolitanisms-can-tourism-make-a-better-world-9783837622553","title":"Couchsurfing Cosmopolitanisms: Can Tourism Make a","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eThe book provides unique insights into the culture of computer-mediated hospitality and how this has begun to transform contemporary tourism and travel practice. Focusing on Couchsurfing.org, one of the largest online hospitality communities worldwide, the authors explore how social relations, intimacy and trust are built in the online environment and then extended into the offline contexts of actual tourism and travel. Being active couchsurfers themselves, the authors scrutinise the candid claim by much of the online hospitality community that couchsurfing creates a \"better world\". The book is key reading for anyone interested in how computer mediated communication is changing contemporary forms of contact, travel and hospitality, and the kinds of cosmopolitism it brings into being.Authors: David Picard, Sonja Buchberger, Jennie Germann Molz, Dennis Zuev, De-Jung Chen, Bernard Schéou, Jun-E Tan, Paula Bialski and Nelson Graburn.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\"[The book] exhaustively covers multiple topics with high contemporary relevance ina very accessible way.\" Anastasiya Astapova, H-Net-Reviews, 4 (2014) \"The various experiences as hosts and guests plus nine different writing styles make the book a varied reading. Following the authors experiences, the results of their studies are sometimes presented as interested facts nearby; hence it is not like reading an academic paper but fun and informative. Moreover it makes the book accessible for a broader audience and allows an ongoing exchange between academic and current discussions.\" Paula Salomo, www.urbanophil.net, 08.08.2013 \"Being skillfully written, making use of a narrative approach, and enriched by exciting and originial chapters 'Couchsurfing Cosmopolitanism' is a recommanded read for those who are eager to delve deeper and better understand the phenomenon of promoting cosmopolitanism as a desire for and openess to difference.\" Variety Fair, 7 (2014)","brand":"Transcript Verlag","offers":[{"title":"Default Title","offer_id":48889265553751,"sku":"9783837622553","price":26.09,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9783837622553.jpg?v=1722553525"},{"product_id":"services-sector-in-the-indian-economy-9788176293815","title":"Services Sector in the Indian Economy","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e","brand":"Deep \u0026 Deep Publications","offers":[{"title":"Default Title","offer_id":48889628623191,"sku":"9788176293815","price":14.25,"currency_code":"GBP","in_stock":true}]},{"product_id":"trade-in-services-advantage-india-9788185040998","title":"Trade in Services Advantage India","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eIn a relatively short span of time, the services sector in India has become the driving force for the overall growth of economy. This book talks about this sector.","brand":"Bookwell Publications","offers":[{"title":"Default Title","offer_id":48889729646935,"sku":"9788185040998","price":30.38,"currency_code":"GBP","in_stock":false}]},{"product_id":"tourism-planning-and-management-9789380540771","title":"Tourism Planning and Management","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e","brand":"Centrum Press","offers":[{"title":"Default Title","offer_id":48890032619863,"sku":"9789380540771","price":24.75,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9789380540771.jpg?v=1722557106"},{"product_id":"the-everything-store-jeff-bezos-and-the-age-of-amazon-9780552167833","title":"The Everything Store Jeff Bezos and the Age of","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eBrad Stone is senior executive editor of global technology at Bloomberg News and the author of the\u003ci\u003e New York Times\u003c\/i\u003e bestseller \u003ci\u003eThe Everything Store: Jeff Bezos and the Age of Amazon\u003c\/i\u003e, which won the Financial Times and Goldman Sachs Business Book of the Year Award in 2013. He has covered Silicon Valley for more than fifteen years and lives in San Francisco.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003eA masterclass in deeply researched investigative financial journalism ... riveting -- Tim Waterstone * The Times *\u003cbr\u003eStone has done a  remarkable job in a way that Bezos would  appreciate – by working very hard. -- John Gapper * Financial Times *\u003cbr\u003eEngrossing... Stone's long tenure covering both Bezos and Amazon... gives his retelling a sureness that keeps the story moving swiftly * New York Times *\u003cbr\u003eThe definitive biography of the company that changed the way we shop and read... A masterclass in investigative journalism * Mail on Sunday *\u003cbr\u003eScrupulously researched... If only all business books were as readable as this one -- Ian King * The Times Books of the Year *\u003cbr\u003eI highly recommend this book. Amazon is one of the most important companies in the 21st-century economy, and anyone whose business has been or will be touched by Amazon should be sure to read it. -- Tim O'Reilly\u003cbr\u003eJeff Bezos is one of the most visionary, focused, and tenacious innovators of our era, and like Steve Jobs he transforms and invents industries. Brad Stone captures his passion and brilliance in this well-reported and compelling narrative. -- Walter Isaacson, author of Steve Jobs: the Exclusive Biography\u003cbr\u003eThe meticulously reported book has plenty of gems for anyone who cares about Amazon, Jeff Bezos, entrepreneurship, leadership just the lunacy it took to build a company in less than two decades that now employs almost 90,000 people and sold $61 billion worth of, well, almost everything last year. * Washington Post *\u003cbr\u003eThe Everything Store is a revelatory read for everyone - those selling and those sold to - who wants to understand the dynamics of the new digital economy. If you've ever one-clicked a purchase, you must read this book. -- Steven Levy, author of Hackers and In the Plex\u003cbr\u003eStone's tale of the birth, near-death, and impressive revival of an iconic American company is well worth your time. -- Matthew Yglesias * Slate *","brand":"Transworld Publishers Ltd","offers":[{"title":"Default Title","offer_id":49083531329879,"sku":"9780552167833","price":11.69,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780552167833.jpg?v=1725549237"},{"product_id":"tourism-and-animal-ethics-contemporary-geographies-of-leisure-tourism-and-mobility-9781138081345","title":"Tourism and Animal Ethics Contemporary","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eThere is a long history of the involvement of animals for tourism purposes in circuses, zoos, fairs, ecotourism and wildlife tourism, using animals as the prime focus of their experience. The wave of responsibility and sustainability that currently permeates the tourism field is catalyzing deeper moral questions about equity, equality, rights, justice, and values in regards to what constitutes acceptable tourism practice.\u003c\/p\u003e\u003cp\u003e\u003cem\u003eTourism and Animal Ethics\u003c\/em\u003e represents a required extension of the sustainability imperative and environmental theory by providing a critical account of the role that animals play in tourism. This book explores the rich history of animal ethics research that lies outside the field of tourism for the purpose of providing greater theoretical, empirical and conceptual guidance inside the field. It examines historical and current practices of the use of animals in the tourism industry from both in situ to ex situ consumption and production perspectives, id\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp\u003e\"The value of \u003cem\u003eTourism and Animal Ethics\u003c\/em\u003e is not that it is a unifying call to arms, but rather that it actively encourages debate and discussion about a topic that has gone largely without such meaningful dialog in tourism circles.\" \u003cbr\u003e\u003cbr\u003e\u003cstrong\u003e– Jonathan R. Hicks, Department of Recreation. Sport and Tourism. University of Illinois at Urbana-Champaign\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003e\"This is excellent book about tourism and animals I highly recommend. A glance at the table of contents and index will show you how wide-ranging and important it is.\"\u003cbr\u003e\u003cbr\u003e- \u003cb\u003eDr. Marc Bekoff (January 2016) University of Colorado.\u003c\/b\u003e\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e1. Introduction 2. Animals and Humans: An Evolving Relationship 3. Animals and Humans: An Evolving Relationship 4. Captives 5. Animals at Work in the Service of the Tourism Industry 6. Animal Combat and Competition: Blood, Bravado and Betting 7. Animals Pursued for Sport and Subsistence 8. Wildlife Viewing 9. The Animal Threat 10. Conclusion\u003c\/p\u003e","brand":"Taylor \u0026 Francis Ltd","offers":[{"title":"Default Title","offer_id":49083842855255,"sku":"9781138081345","price":999.99,"currency_code":"GBP","in_stock":false}]},{"product_id":"the-revenge-of-analog-real-things-and-why-they-matter-9781610398213","title":"The Revenge of Analog: Real Things and Why They","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eA funny thing happened on the way to the digital utopia. We've begun to fall back in love with the very analog goods and ideas the tech gurus insisted that we no longer needed. Businesses that once looked outdated, from film photography to brick-and-mortar retail, are now springing with new life. Notebooks, records, and stationery have become cool again. 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Blending psychology and observant wit with first-rate reportage, Sax shows the limited appeal of the purely digital life - and the robust future of the real world outside it.\u003c\/p\u003e","brand":"PublicAffairs,U.S.","offers":[{"title":"Default Title","offer_id":49084180791639,"sku":"9781610398213","price":14.24,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781610398213.jpg?v=1725551315"},{"product_id":"servitization-assessment-protocol-for-action-9781637424209","title":"Servitization: Assessment Protocol for Action","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cb\u003eManaging a servitization strategy is a tough managerial challenge due to the delicate and high business implications.\u003c\/b\u003e What do you need to know to achieve the outcomes the company wants? 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