{"title":"Network management Books","description":"","products":[{"product_id":"information-security-management-principles-9781780175188","title":"Information Security Management Principles","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\u003cstrong\u003eIn today’s technology-driven environment there is an ever-increasing demand for information delivery. A compromise has to be struck between security and availability. This book is a pragmatic guide to information assurance for both business professionals and technical experts.\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003eWritten in an accessible manner, \u003cem\u003eInformation Security Management Principles \u003c\/em\u003eprovides practical guidance and actionable steps to better prepare your workplace and your home alike, and keep your information secure. This book is a primer for those new to the subject as well as a guide for more experienced practitioners. It explains the fundamentals of information security, how to shape good organisational security practice, and how to recover effectively should the worst happen. \u003c\/p\u003e \u003cp\u003eThis third edition has been updated to reflect the latest threats and vulnerabilities in the IT security landscape, and updates to standards, good practice guides and legislation. It also includes updates to the BCS Certification in Information Security Management Principles, which this book supports.\u003c\/p\u003e \u003cul\u003e\n\u003cli\u003eA valuable guide to both current professionals at all levels and those wishing to embark on an information security career\u003c\/li\u003e\n\u003cli\u003eOffers practical guidance and actionable steps for individuals and businesses to protect themselves\u003c\/li\u003e\n\u003cli\u003eHighly accessible and terminology is clearly explained and supported with current, real-world examples\u003c\/li\u003e\n\u003c\/ul\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e'This book is fantastic for those studying information security management and as a desk-side reference. It is comprehensive yet concise. I would recommend this book to anybody studying for the qualification as well as anyone in senior management positions looking to understand the basics. The language used is refreshingly understandable, making the book accessible to those outside the specialism.' -- Helen Mary Jones * Group Information Security Manager, The Jockey Club *\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\u003c\/p\u003e\u003col\u003e\n\u003cli\u003eInformation Security Principles\u003c\/li\u003e\n\u003cli\u003eInformation Risk\u003c\/li\u003e\n\u003cli\u003eInformation Security Framework\u003c\/li\u003e\n\u003cli\u003eSecurity Lifecycles\u003c\/li\u003e\n\u003cli\u003eProcedural and People Security Controls\u003c\/li\u003e\n\u003cli\u003eTechnical Security Controls\u003c\/li\u003e\n\u003cli\u003ePhysical and Environmental Security\u003c\/li\u003e\n\u003cli\u003eDisaster Recovery and Business Continuity Management\u003c\/li\u003e\n\u003cli\u003eOther Technical Aspects  \u003c\/li\u003e\n\u003c\/ol\u003e \u003cbr\u003e  \u003cbr\u003e","brand":"BCS Learning \u0026 Development Limited","offers":[{"title":"Default Title","offer_id":48740982587735,"sku":"9781780175188","price":42.74,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781780175188.jpg?v=1720056209"},{"product_id":"the-complete-guide-for-cpp-examination-preparation-9781032179681","title":"The Complete Guide for CPP Examination","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eOriginally written by a team of Certified Protection Professionals (CPPs), this book by Anthony DiSalvatore gives valuable updates to \u003ci\u003eThe Complete Guide for CPP Examination Preparation\u003c\/i\u003e. This new edition contains an overview of the fundamental concepts and practices of security management while offering important insights into the CPP exam.\u003c\/p\u003e\u003cp\u003eUntil recently the security profession was regarded as a necessary evil. This book is a comprehensive guide to a profession that is now considered critical to our well-being in the wake of 9\/11. It presents a practical approach drawn from decades of combined experience shared by the authors, prepares the reader for the CPP exam, and walks them through the certification process.\u003c\/p\u003e\u003cp\u003eThis edition gives revised and updated treatment of every subject in the CPP exam, encourages and outlines a three-part program for you to follow, and includes sample questions at the end of each area of study. Although these are not questions that appear\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp\u003ePreface. Introduction. Security Management. Investigations. Protection of Sensitive Information. Substance Abuse in the Workplace. Physical Security. Personnel Security. Emergency Planning. Guard Force Management. Legal Aspects as They Relate to the Security Field. Liaison. Bibliography. Appendices.\u003c\/p\u003e","brand":"Taylor \u0026 Francis Ltd","offers":[{"title":"Default Title","offer_id":48866298003799,"sku":"9781032179681","price":32.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781032179681.jpg?v=1791379256"},{"product_id":"pgmp-exam-test-preparation-9781138579798","title":"PgMP Exam Test Preparation","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eIn addition to test questions in each of the five domains and two practice tests in print and online, this all-in-one study guide also contains flashcards for learning terms. This book is current with The Standard for Program Management, Fourth Edition, and its author is the second person in the world to have earned the PgMP certification. The online versions of the practice test simulate taking the actual exams and provide scoring as above target, target, below target, or needs improvement. Answers come with explanations and references. Questions are written to improve reading skills and teach how to select the best answer, which are key to passing the exam.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e1. Flashcard Key Concepts. \u003c\/p\u003e\u003cp\u003e2. Program Strategy Alignment. \u003c\/p\u003e\u003cp\u003e3. Program Benefits Management. \u003c\/p\u003e\u003cp\u003e4. Program Stakeholder Engagement. \u003c\/p\u003e\u003cp\u003e5. Program Governance. \u003c\/p\u003e\u003cp\u003e6. Program Life Cycle Management and Program Activities. \u003c\/p\u003e\u003cp\u003e7. Practice Exam I. \u003c\/p\u003e\u003cp\u003e8. Practice Exam II.\u003c\/p\u003e","brand":"Taylor \u0026 Francis Ltd","offers":[{"title":"Default Title","offer_id":48866446049623,"sku":"9781138579798","price":56.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781138579798.jpg?v=1722278687"},{"product_id":"cyber-security-essentials-9781439851234","title":"Cyber Security Essentials","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eThe sophisticated methods used in recent high-profile cyber incidents have driven many to need to understand how such security issues work. Demystifying the complexity often associated with information assurance,\u003cstrong\u003e Cyber Security Essentials\u003c\/strong\u003e provides a clear understanding of the concepts behind prevalent threats, tactics, and procedures.\u003cbr\u003e\u003cbr\u003eTo accomplish this, the team of security professionals from VeriSignâs iDefense  Security Intelligence Services supply an extensive review of the computer security landscape. Although the text is accessible to those new to cyber security, its comprehensive nature makes it ideal for experts who need to explain how computer security works to non-technical staff. Providing a fundamental understanding of the theory behind the key issues impacting cyber security, the book:\u003c\/p\u003e\u003cul\u003e \u003cli\u003eCovers attacker methods and motivations, exploitation trends, malicious code techniques, and the latest threat vectors \u003c\/li\u003e \u003cli\u003eAddresses more than 75\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eCyber Security Fundamentals. Network and Security Concepts. Microsoft Windows Security Principles. Attacker Techniques and Motivations. How Hackers Cover Their Tracks (Anti-forensics). Fraud Techniques. Threat Infrastructure. Exploitation. Techniques to Gain a Foothold. Misdirection, Reconnaissance and Disruption Methods. Malicious Code. Self-Replicating Malicious Code. Evading Detection and Elevating Privileges. Stealing Information and Exploitation. Defense and Analysis Techniques. Memory Forensics. Honeypots. Malicious Code Naming. Automated Malicious Code Analysis Systems. Intrusion Detection Systems. iDefense Special File Investigation Tools.\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Taylor \u0026 Francis Inc","offers":[{"title":"Default Title","offer_id":48867062153559,"sku":"9781439851234","price":64.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781439851234.jpg?v=1787078285"},{"product_id":"antipatterns-9781439861868","title":"Antipatterns","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eEmphasizing leadership principles and practices, \u003cstrong\u003eAntipatterns: Managing Software Organizations and People, Second Edition\u003c\/strong\u003e catalogs 49 business practices that are often precursors to failure. This updated edition of a bestseller not only illustrates bad management approaches, but also covers the bad work environments and cultural traits commonly found in IT, software development, and other business domains. For each antipattern, it describes the situation and symptoms, gives examples, and offers a refactoring solution. \u003c\/p\u003e\u003cp\u003eThe authors, graduate faculty at Penn State University, avoid an overly scholarly style and infuse the text with entertaining sidebars, cartoons, stories, and jokes. They provide names for the antipatterns that are visual, humorous, and memorable. Using real-world anecdotes, they illustrate key concepts in an engaging manner. This updated edition sheds light on new management and environmental antipattems and includes a new chapter, six updated \u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp\u003ePatterns and Antipatterns. Human Patterns and Antipatterns. Group Patterns and Antipatterns. Successfully Leading Teams. Management Antipatterns. Environmental Antipatterns. General Leadership Principles.\u003c\/p\u003e","brand":"Taylor \u0026 Francis Inc","offers":[{"title":"Default Title","offer_id":48867062448471,"sku":"9781439861868","price":93.72,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781439861868.jpg?v=1791471173"},{"product_id":"data-analytics-for-it-networks-developing-innovative-use-cases-9781587145131","title":"Data Analytics for IT Networks: Developing","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\u003cstrong\u003eUse data analytics to drive innovation and value throughout your network infrastructure\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003eNetwork and IT professionals capture immense amounts of data from their networks. Buried in this data are multiple opportunities to solve and avoid problems, strengthen security, and improve network performance. To achieve these goals, IT networking experts need a solid understanding of data science, and data scientists need a firm grasp of modern networking concepts. \u003cem\u003eData Analytics for IT Networks\u003c\/em\u003e fills these knowledge gaps, allowing both groups to drive unprecedented value from telemetry, event analytics, network infrastructure metadata, and other network data sources.\u003c\/p\u003e \u003cp\u003eDrawing on his pioneering experience applying data science to large-scale Cisco networks, John Garrett introduces the specific data science methodologies and algorithms network and IT professionals need, and helps data scientists understand contemporary network technologies, applications, and data sources.\u003c\/p\u003e \u003cp\u003eAfter establishing this shared understanding, Garrett shows how to uncover innovative use cases that integrate data science algorithms with network data. He concludes with several hands-on, Python-based case studies reflecting Cisco Customer Experience (CX) engineers’ supporting its largest customers. These are designed to serve as templates for developing custom solutions ranging from advanced troubleshooting to service assurance.\u003c\/p\u003e \u003cul\u003e\n\u003cli\u003e Understand the data analytics landscape and its opportunities in Networking\u003c\/li\u003e\n\u003cli\u003e See how elements of an analytics solution come together in the practical use cases\u003c\/li\u003e\n\u003cli\u003e Explore and access network data sources, and choose the right data for your problem\u003c\/li\u003e\n\u003cli\u003e Innovate more successfully by understanding mental models and cognitive biases\u003c\/li\u003e\n\u003cli\u003e Walk through common analytics use cases from many industries, and adapt them to your environment\u003c\/li\u003e\n\u003cli\u003e Uncover new data science use cases for optimizing large networks\u003c\/li\u003e\n\u003cli\u003e Master proven algorithms, models, and methodologies for solving network problems\u003c\/li\u003e\n\u003cli\u003e Adapt use cases built with traditional statistical methods\u003c\/li\u003e\n\u003cli\u003e Use data science to improve network infrastructure analysisAnalyze control and data planes with greater sophistication\u003c\/li\u003e\n\u003cli\u003e Fully leverage your existing Cisco tools to collect, analyze, and visualize data \u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e Foreword xvii\u003cbr\u003e Introduction: Your future is in your hands! xviii\u003cbr\u003eChapter 1 Getting Started with Analytics 1\u003cbr\u003e What This Chapter Covers 1\u003cbr\u003e Data: You as the SME 2\u003cbr\u003e Use-Case Development with Bias and Mental Models 2\u003cbr\u003e Data Science: Algorithms and Their Purposes 3\u003cbr\u003e What This Book Does Not Cover 4\u003cbr\u003e Building a Big Data Architecture 4\u003cbr\u003e Microservices Architectures and Open Source Software 5\u003cbr\u003e R Versus Python Versus SAS Versus Stata 6\u003cbr\u003e Databases and Data Storage 6\u003cbr\u003e Cisco Products in Detail 6\u003cbr\u003e Analytics and Literary Perspectives 7\u003cbr\u003e Analytics Maturity 7\u003cbr\u003e Knowledge Management 8\u003cbr\u003e Gartner Analytics 8\u003cbr\u003e Strategic Thinking 9\u003cbr\u003e Striving for “Up and to the Right” 9\u003cbr\u003e Moving Your Perspective 10\u003cbr\u003e Hot Topics in the Literature 11\u003cbr\u003e Summary 12\u003cbr\u003eChapter 2 Approaches for Analytics and Data Science 13\u003cbr\u003e Model Building and Model Deployment 14\u003cbr\u003e Analytics Methodology and Approach 15\u003cbr\u003e Common Approach Walkthrough 16\u003cbr\u003e Distinction Between the Use Case and the Solution 18\u003cbr\u003e Logical Models for Data Science and Data 19\u003cbr\u003e Analytics as an Overlay 20\u003cbr\u003e Analytics Infrastructure Model 22\u003cbr\u003e Summary 33\u003cbr\u003eChapter 3 Understanding Networking Data Sources 35\u003cbr\u003e Planes of Operation on IT Networks 36\u003cbr\u003e Review of the Planes 40\u003cbr\u003e Data and the Planes of Operation 42\u003cbr\u003e Planes Data Examples 44\u003cbr\u003e A Wider Rabbit Hole 49\u003cbr\u003e A Deeper Rabbit Hole 51\u003cbr\u003e Summary 53\u003cbr\u003eChapter 4 Accessing Data from Network Components 55\u003cbr\u003e Methods of Networking Data Access 55\u003cbr\u003e Pull Data Availability 57\u003cbr\u003e Push Data Availability 61\u003cbr\u003e Control Plane Data 67\u003cbr\u003e Data Plane Traffic Capture 68\u003cbr\u003e Packet Data 70\u003cbr\u003e Other Data Access Methods 74\u003cbr\u003e Data Types and Measurement Considerations 76\u003cbr\u003e Numbers and Text 77\u003cbr\u003e Data Structure 82\u003cbr\u003e Data Manipulation 84\u003cbr\u003e Other Data Considerations 87\u003cbr\u003e External Data for Context 89\u003cbr\u003e Data Transport Methods 89\u003cbr\u003e Transport Considerations for Network Data Sources 90\u003cbr\u003e Summary 96\u003cbr\u003eChapter 5 Mental Models and Cognitive Bias 97\u003cbr\u003e Changing How You Think 98\u003cbr\u003e Domain Expertise, Mental Models, and Intuition 99\u003cbr\u003e Mental Models 99\u003cbr\u003e Daniel Kahneman’s System 1 and System 2 102\u003cbr\u003e Intuition 103\u003cbr\u003e Opening Your Mind to Cognitive Bias 104\u003cbr\u003e Changing Perspective, Using Bias for Good 105\u003cbr\u003e Your Bias and Your Solutions 106\u003cbr\u003e How You Think: Anchoring, Focalism, Narrative Fallacy, Framing, and Priming 107\u003cbr\u003e How Others Think: Mirroring 110\u003cbr\u003e What Just Happened? Availability, Recency, Correlation, Clustering, and Illusion of Truth 111\u003cbr\u003e Enter the Boss: HIPPO and Authority Bias 113\u003cbr\u003e What You Know: Confirmation, Expectation, Ambiguity, Context, and Frequency Illusion 114\u003cbr\u003e What You Don’t Know: Base Rates, Small Numbers, Group Attribution, and Survivorship 117\u003cbr\u003e Your Skills and Expertise: Curse of Knowledge, Group Bias, and Dunning-Kruger 119\u003cbr\u003e We Don’t Need a New System: IKEA, Not Invented Here, Pro-Innovation, Endowment, Status Quo, Sunk Cost, Zero Price, and Empathy 121\u003cbr\u003e I Knew It Would Happen: Hindsight, Halo Effect, and Outcome Bias 123\u003cbr\u003e Summary 124\u003cbr\u003eChapter 6 Innovative Thinking Techniques 127\u003cbr\u003e Acting Like an Innovator and Mindfulness 128\u003cbr\u003e Innovation Tips and Techniques 129\u003cbr\u003e Developing Analytics for Your Company 140\u003cbr\u003e Defocusing, Breaking Anchors, and Unpriming 140\u003cbr\u003e Lean Thinking 142\u003cbr\u003e Cognitive Trickery 143\u003cbr\u003e Quick Innovation Wins 143\u003cbr\u003e Summary 144\u003cbr\u003eChapter 7 Analytics Use Cases and the Intuition Behind Them 147\u003cbr\u003e Analytics Definitions 150\u003cbr\u003e How to Use the Information from This Chapter 151\u003cbr\u003e Priming and Framing Effects 151\u003cbr\u003e Analytics Rube Goldberg Machines 151\u003cbr\u003e Popular Analytics Use Cases 152\u003cbr\u003e Machine Learning and Statistics Use Cases 153\u003cbr\u003e Common IT Analytics Use Cases 170\u003cbr\u003e Broadly Applicable Use Cases 199\u003cbr\u003e Some Final Notes on Use Cases 214\u003cbr\u003e Summary 214\u003cbr\u003eChapter 8 Analytics Algorithms and the Intuition Behind Them 217\u003cbr\u003e About the Algorithms 217\u003cbr\u003e Algorithms and Assumptions 218\u003cbr\u003e Additional Background 219\u003cbr\u003e Data and Statistics 221\u003cbr\u003e Statistics 221\u003cbr\u003e Correlation 224\u003cbr\u003e Longitudinal Data 225\u003cbr\u003e ANOVA 227\u003cbr\u003e Probability 228\u003cbr\u003e Bayes’ Theorem 228\u003cbr\u003e Feature Selection 230\u003cbr\u003e Data-Encoding Methods 232\u003cbr\u003e Dimensionality Reduction 233\u003cbr\u003e Unsupervised Learning 234\u003cbr\u003e Clustering 234\u003cbr\u003e Association Rules 240\u003cbr\u003e Sequential Pattern Mining 243\u003cbr\u003e Collaborative Filtering 244\u003cbr\u003e Supervised Learning 246\u003cbr\u003e Regression Analysis 246\u003cbr\u003e Classification Algorithms 248\u003cbr\u003e Decision Trees 249\u003cbr\u003e Random Forest 250\u003cbr\u003e Gradient Boosting Methods 251\u003cbr\u003e Neural Networks 252\u003cbr\u003e Support Vector Machines 258\u003cbr\u003e Time Series Analysis 259\u003cbr\u003e Text and Document Analysis 262\u003cbr\u003e Natural Language Processing (NLP) 262\u003cbr\u003e Information Retrieval 263\u003cbr\u003e Topic Modeling 265\u003cbr\u003e Sentiment Analysis 266\u003cbr\u003e Other Analytics Concepts 267\u003cbr\u003e Artificial Intelligence 267\u003cbr\u003e Confusion Matrix and Contingency Tables 267\u003cbr\u003e Cumulative Gains and Lift 269\u003cbr\u003e Simulation 271\u003cbr\u003e Summary 271\u003cbr\u003eChapter 9 Building Analytics Use Cases 273\u003cbr\u003e Designing Your Analytics Solutions 274\u003cbr\u003e Using the Analytics Infrastructure Model 275\u003cbr\u003e About the Upcoming Use Cases 276\u003cbr\u003e The Data 276\u003cbr\u003e The Data Science 278\u003cbr\u003e The Code 280\u003cbr\u003e Operationalizing Solutions as Use Cases 281\u003cbr\u003e Understanding and Designing Workflows 282\u003cbr\u003e Tips for Setting Up an Environment to Do Your Own Analysis 282\u003cbr\u003e Summary 284\u003cbr\u003eChapter 10 Developing Real Use Cases: The Power of Statistics 285\u003cbr\u003e Loading and Exploring Data 286\u003cbr\u003e Base Rate Statistics for Platform Crashes 288\u003cbr\u003e Base Rate Statistics for Software Crashes 299\u003cbr\u003e ANOVA 305\u003cbr\u003e Data Transformation 310\u003cbr\u003e Tests for Normality 311\u003cbr\u003e Examining Variance 313\u003cbr\u003e Statistical Anomaly Detection 318\u003cbr\u003e Summary 321\u003cbr\u003eChapter 11 Developing Real Use Cases: Network Infrastructure Analytics 323\u003cbr\u003e Human DNA and Fingerprinting 324\u003cbr\u003e Building Search Capability 325\u003cbr\u003e Loading Data and Setting Up the Environment 325\u003cbr\u003e Encoding Data for Algorithmic Use 328\u003cbr\u003e Search Challenges and Solutions 331\u003cbr\u003e Other Uses of Encoded Data 336\u003cbr\u003e Dimensionality Reduction 337\u003cbr\u003e Data Visualization 340\u003cbr\u003e K-Means Clustering 344\u003cbr\u003e Machine Learning Guided Troubleshooting 350\u003cbr\u003e Summary 353\u003cbr\u003eChapter 12 Developing Real Use Cases: Control Plane Analytics Using Syslog Telemetry 355\u003cbr\u003e Data for This Chapter 356\u003cbr\u003e OSPF Routing Protocols 357\u003cbr\u003e Non-Machine Learning Log Analysis Using pandas 357\u003cbr\u003e Noise Reduction 360\u003cbr\u003e Finding the Hotspots 362\u003cbr\u003e Machine Learning—Based Log Evaluation 366\u003cbr\u003e Data Visualization 367\u003cbr\u003e Cleaning and Encoding Data 369\u003cbr\u003e Clustering 373\u003cbr\u003e More Data Visualization 375\u003cbr\u003e Transaction Analysis 379\u003cbr\u003e Task List 386\u003cbr\u003e Summary 387\u003cbr\u003eChapter 13 Developing Real Use Cases: Data Plane Analytics 389\u003cbr\u003e The Data 390\u003cbr\u003e SME Analysis 394\u003cbr\u003e SME Port Clustering 407\u003cbr\u003e Machine Learning: Creating Full Port Profiles 413\u003cbr\u003e Machine Learning: Creating Source Port Profiles 419\u003cbr\u003e Asset Discovery 422\u003cbr\u003e Investigation Task List 423\u003cbr\u003e Summary 424\u003cbr\u003eChapter 14 Cisco Analytics 425\u003cbr\u003e Architecture and Advisory Services for Analytics 426\u003cbr\u003e Stealthwatch 427\u003cbr\u003e Digital Network Architecture (DNA) 428\u003cbr\u003e AppDynamics 428\u003cbr\u003e Tetration 430\u003cbr\u003e Crosswork Automation 431\u003cbr\u003e IoT Analytics 432\u003cbr\u003e Analytics Platforms and Partnerships 433\u003cbr\u003e Cisco Open Source Platform 433\u003cbr\u003e Summary 434\u003cbr\u003eChapter 15 Book Summary 435\u003cbr\u003e Analytics Introduction and Methodology 436\u003cbr\u003e All About Networking Data 438\u003cbr\u003e Using Bias and Innovation to Discover Solutions 439\u003cbr\u003e Analytics Use Cases and Algorithms 439\u003cbr\u003e Building Real Analytics Use Cases 440\u003cbr\u003e Cisco Services and Solutions 442\u003cbr\u003e In Closing 442\u003cbr\u003eAppendix A Function for Parsing Packets from pcap Files 443\u003cbr\u003e9781587145131, TOC, 9\/19\/18\u003cbr\u003e\u003c\/p\u003e","brand":"Pearson Education (US)","offers":[{"title":"Default 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Introducing Network Algorithmics 2. Network Implementation Models 3. Fifteen Implementation Principles 4. Principles in Action   Part II: Playing with Endnodes 5. Copying Data 6. Transferring Control 7. Maintaining Timers 8. Demultiplexing 9. Protocol Processing   Part III: Playing with Routers 10. Exact-Match Lookups 11. Prefix-Match Lookups 12. Packet Classification 13. Switching 14. Scheduling Packets 15. Routers as Distributed Systems   Part IV: Endgame 16. Measuring Network Traffic 17. Network Security 18. Conclusions   Appendix: Detailed Models","brand":"Elsevier Science \u0026 Technology","offers":[{"title":"Default Title","offer_id":49399835328855,"sku":"9780128099278","price":999.99,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780128099278.jpg?v=1730468861"},{"product_id":"network-programmability-with-yang-9780135180396","title":"Network Programmability with YANG","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e \u003cstrong\u003eBenoît Claise\u003c\/strong\u003e, CCIE No. 2686, is a Cisco Fellow, working as an architect for embedded management. Areas of passion and expertise include Internet traffic monitoring, accounting, performance, fault, and configuration management. Benoît's area of focus these days is network automation with YANG as the data modeling language, NETCONF\/RESTCONF, and telemetry as a feedback loop to solve intent-based networking.\u003c\/p\u003e \u003cp\u003eBenoît was IETF Operations and Management Area (OPS) co-director from 2012 to 2018, a period during which much of the data modeldriven management protocols, encoding, and data models were specified. He blogs on these topics on his web site \u003ca href=\"http:\/\/www.claise.be\/\"\u003ehttp:\/\/www.claise.be\/\u003c\/a\u003e and spends time on the yangcatalog.org developments. Benoît is a contributor to the IETF, with 35 RFCs in the area of NetFlow, IPFIX (IP Flow Information eXport), PSAMP (Packet Sampling), IPPM (IP Performance Metrics), YANG, MIB module, energy management, and networ\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp\u003eIntroduction xxii\u003cbr\u003e1 The Network Management World Must Change: Why Should You Care? 2\u003cbr\u003e Introduction 2\u003cbr\u003e The Industry Has Changed: What Are the Trends? 6\u003cbr\u003e Existing Network Management Practices and Related Limitations 24\u003cbr\u003e Data Modeling Is Key for Automation 39\u003cbr\u003e Interview with the Experts 48\u003cbr\u003e Summary 52\u003cbr\u003e References in This Chapter 53\u003cbr\u003e Endnotes 53\u003cbr\u003e2 Data Model—Driven Management 56\u003cbr\u003e The Beginning: A New Set of Requirements 56\u003cbr\u003e Network Management Is Dead, Long Live Network Management 59\u003cbr\u003e YANG: The Data Modeling Language 61\u003cbr\u003e The Management Architecture 69\u003cbr\u003e Data Model—Driven Management Components 70\u003cbr\u003e The Encoding (Protocol Binding and Serialization) 74\u003cbr\u003e The Server Architecture: Datastore 77\u003cbr\u003e The Protocols 78\u003cbr\u003e The Programming Language 85\u003cbr\u003e Telemetry 86\u003cbr\u003e The Bigger Picture: Using NETCONF to Manage a Network 86\u003cbr\u003e Interview with the Experts 91\u003cbr\u003e Summary 93\u003cbr\u003e References in This Chapter 93\u003cbr\u003e Endnotes 94\u003cbr\u003e3 YANG Explained 96\u003cbr\u003e Introduction 96\u003cbr\u003e Describe Your World of Data 96\u003cbr\u003e Describing Possible Events 113\u003cbr\u003e Separating Configuration from Operational Data 117\u003cbr\u003e Constraints Keep Things Meaningful 122\u003cbr\u003e Augmenting, Extending, and Possibly Deviating 142\u003cbr\u003e Network Management Datastore Architecture (NMDA) 149\u003cbr\u003e Interview with the Expert 154\u003cbr\u003e Summary 156\u003cbr\u003e References in This Chapter 157\u003cbr\u003e4 NETCONF, RESTCONF, and gNMI Explained 158\u003cbr\u003e Introduction 158\u003cbr\u003e NETCONF 158\u003cbr\u003e RESTCONF 190\u003cbr\u003e OpenConfig and gNMI 214\u003cbr\u003e Interview with the Expert 225\u003cbr\u003e Summary 227\u003cbr\u003e References in This Chapter 227\u003cbr\u003e5 Telemetry Explained 230\u003cbr\u003e Introduction 230\u003cbr\u003e Data Model—Driven Telemetry 230\u003cbr\u003e Moving Away from SNMP to Telemetry 232\u003cbr\u003e Telemetry Use Cases 235\u003cbr\u003e Telemetry Components 236\u003cbr\u003e Telemetry Standard Mechanisms 242\u003cbr\u003e Interview with the Experts 249\u003cbr\u003e Summary 252\u003cbr\u003e References in This Chapter 253\u003cbr\u003e Endnotes 253\u003cbr\u003e6 YANG Data Modeling Developments in the Industry 256\u003cbr\u003e Introduction 256\u003cbr\u003e The Beginning: The IETF 256\u003cbr\u003e Embracing YANG Throughout the Industry 263\u003cbr\u003e The OpenConfig YANG Model 268\u003cbr\u003e Industry Coordination Is Required 270\u003cbr\u003e Interoperability Testing 272\u003cbr\u003e Implementing More Than One YANG Model for a Specific Functionality 274\u003cbr\u003e Interview with the Expert 275\u003cbr\u003e Summary 278\u003cbr\u003e References in This Chapter 279\u003cbr\u003e Endnotes 279\u003cbr\u003e7 Automation Is as Good as the Data Models, Their Related\u003cbr\u003e Metadata, and the Tools: For the Network Architect and Operator 282\u003cbr\u003e Introduction 282\u003cbr\u003e Getting to Know the Structure of a YANG Module 283\u003cbr\u003e Finding the Right Modules Using the YANG Catalog 287\u003cbr\u003e Interacting with Devices 299\u003cbr\u003e Interview with the Experts 331\u003cbr\u003e Summary 335\u003cbr\u003e Endnotes 335\u003cbr\u003e8 Automation Is as Good as the Data Models,\u003cbr\u003e Their Related Metadata, and the Tools: For the Module Author 336\u003cbr\u003e Introduction 336\u003cbr\u003e Designing Modules 336\u003cbr\u003e Understanding Your Module’s Impact 349\u003cbr\u003e Interview with the Expert 350\u003cbr\u003e Summary 352\u003cbr\u003e Endnotes 352\u003cbr\u003e9 Automation Is as Good as the Data Models, Their Related Metadata, and the Tools: For the Application Developer 354\u003cbr\u003e Introduction 354\u003cbr\u003e Working with YANG Modules 355\u003cbr\u003e Interacting with the Network 366\u003cbr\u003e Making YANG Language Native 373\u003cbr\u003e Interview with the Expert 380\u003cbr\u003e Summary 381\u003cbr\u003e Endnotes 382\u003cbr\u003e10 Using NETCONF and YANG 384\u003cbr\u003e Introduction 384\u003cbr\u003e So the Story Goes 385\u003cbr\u003e Top-Down Service Model 386\u003cbr\u003e Bottom-Up Device Templates 392\u003cbr\u003e Service Logic Connecting the Dots 394\u003cbr\u003e Setting Up NETCONF on a Device 398\u003cbr\u003e Discovering What’s on a Device 400\u003cbr\u003e Managing Services 405\u003cbr\u003e Manager Synchronization with Devices 413\u003cbr\u003e Network-Wide Transactions 417\u003cbr\u003e Interview with the Experts 425\u003cbr\u003e Summary 428\u003cbr\u003e11 YANG Model Design 430\u003cbr\u003e Introduction 430\u003cbr\u003e Modeling Strategy 430\u003cbr\u003e YANG Modeling Tips 433\u003cbr\u003e Common YANG Mistakes 443\u003cbr\u003e Backward Compatibility 457\u003cbr\u003e Interview with the Experts 460\u003cbr\u003e Summary 462\u003cbr\u003e References in This Chapter 463\u003cbr\u003e9780135180396, TOC, 4\/4\/19\u003cbr\u003e\u003c\/p\u003e","brand":"Pearson Education (US)","offers":[{"title":"Default Title","offer_id":49399842210135,"sku":"9780135180396","price":44.99,"currency_code":"GBP","in_stock":false}]},{"product_id":"pmpa-exam-preparation-9780815379102","title":"PMPÂ Exam Preparation","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eFully updated to be aligned with the \u003ci\u003eProject Management Body of Knowledge  (PMBOK  Guide), Sixth Edition\u003c\/i\u003e, this study guide is structured per the \u003ci\u003ePMP  Examination Content Outline (ECO), \u003c\/i\u003e2015 edition, which is the blueprint for the PMP  exam. The study guide has a chapter of 50 questions for each performance domain in the ECO: initiating, planning, executing, monitoring and controlling, and closing. The study guide also provides access to a 200-question on-line test that simulates the experience of taking the actual PMP  examination. \u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eAcronyms\u003c\/p\u003e\u003cp\u003eIntroduction\u003c\/p\u003e\u003cp\u003e1\u003c\/p\u003e\u003cp\u003eProject Integration Management\u003c\/p\u003e\u003cp\u003e2\u003c\/p\u003e\u003cp\u003eProject Scope Management\u003c\/p\u003e\u003cp\u003e3\u003c\/p\u003e\u003cp\u003eProject Schedule Management\u003c\/p\u003e\u003cp\u003e4\u003c\/p\u003e\u003cp\u003eProject Cost Management\u003c\/p\u003e\u003cp\u003e5\u003c\/p\u003e\u003cp\u003eProject Quality Management\u003c\/p\u003e\u003cp\u003e6\u003c\/p\u003e\u003cp\u003eProject Resource Management\u003c\/p\u003e\u003cp\u003e7\u003c\/p\u003e\u003cp\u003eProject Communications Management\u003c\/p\u003e\u003cp\u003e8\u003c\/p\u003e\u003cp\u003eProject Risk Management\u003c\/p\u003e\u003cp\u003e9\u003c\/p\u003e\u003cp\u003eProject Procurement Management\u003c\/p\u003e\u003cp\u003e10\u003c\/p\u003e\u003cp\u003eProject Stakeholder Management\u003c\/p\u003e\u003cp\u003e11\u003c\/p\u003e\u003cp\u003ePractice Test\u003c\/p\u003e\u003cp\u003e12\u003c\/p\u003e\u003cp\u003eAppendix\u003c\/p\u003e\u003cp\u003e13\u003c\/p\u003e\u003cp\u003eReferences\u003c\/p\u003e","brand":"Taylor \u0026 Francis Inc","offers":[{"title":"Default Title","offer_id":49405926670679,"sku":"9780815379102","price":64.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780815379102.jpg?v=1730493936"},{"product_id":"applied-software-risk-management-9780849305245","title":"Applied Software Risk Management","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eFew software projects are completed on time, on budget, and to their original specifications.  Focusing on what practitioners need to know about risk in the pursuit of delivering software projects, Applied Software Risk Management: A Guide for Software Project Managers covers key components of the risk management process and the software development process, as well as best practices for software risk identification, risk planning, and risk analysis. \u003cbr\u003e\u003cbr\u003eWritten in a clear and concise manner, this resource presents concepts and practical insight into managing risk.  It first covers risk-driven project management, risk management processes, risk attributes, risk identification, and risk analysis. The book continues by examining responses to risk, the tracking and modeling of risks, intelligence gathering, and integrated risk management. It concludes with details on drafting and implementing procedures.  A diary of a risk manager provides insight in implementing risk management proce\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eRisk Culture. Risk Management Process. Risk Attributes. Risk Identification. Risk Analysis. Responding To Risk. Risk Tracking. Risk Models. Risk Intelligence. Feed Forward. Integrated Risk Management. Risk Management: Draft Procedures.","brand":"Taylor \u0026 Francis Ltd","offers":[{"title":"Default Title","offer_id":49406214177111,"sku":"9780849305245","price":99.75,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780849305245.jpg?v=1791467984"},{"product_id":"outsourcing-software-development-offshore-9780849319433","title":"Outsourcing Software Development Offshore","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eIn Offshore Software Development: Making It Work, hands-on managers of Offshore solutions help you answer these questions:\u003c\/p\u003e\u003cli\u003eWhat is Offshore and why is it an IT imperative?\u003cbr\u003e \u003c\/li\u003e\u003cli\u003eWhat do you need to do to successfully evaluate an Offshore solution?\u003cbr\u003e \u003c\/li\u003e\u003cli\u003eHow do you avoid common pitfalls?\u003cbr\u003e \u003c\/li\u003e\u003cli\u003eHow do you confront security and geopolitical risk?\u003cbr\u003e \u003c\/li\u003e\u003cli\u003eHow do you handle issues related to displaced workers? \u003cbr\u003e\u003cbr\u003eThe author applies her considerable experience in the analysis of such Offshore issues as the financial growth of the Offshore industry, keys to success in initiating a program, choosing and managing vendors, risk mitigation, and employee impacts. A detailed program checklist outlines the steps for successful Offshore execution, providing real-world exposure and guidance to a movement that has become a fixture in the IT realm. \u003cbr\u003e\u003cbr\u003eAbout the Author\u003cbr\u003eTandy Gold is a 20-year veteran of the technology industry who is focused on entrepreneu\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eTHE OFFSHORE IMPERATIVE. Crunching the offshore numbers: What the financials portend. Getting started in offshore. Choosing an offshore vendor: A look at the offshore maturity model. A HANDS-ON OFFSHORE PROGRAM MANAGEMENT TOOLKIT. Choosing locations for offshore: Country pros and cons. The offshore program checklist: What's really different? THE OFFSHORE PROGRAM CHALLENGE. Managing employee impact: Villain or savior? Managing risk through an offshore network security architecture. Putting it all together: Top 10 Do's and Don'ts of Offshore.\u003c\/li\u003e","brand":"Taylor \u0026 Francis Ltd","offers":[{"title":"Default Title","offer_id":49406216995159,"sku":"9780849319433","price":105.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780849319433.jpg?v=1730494970"},{"product_id":"the-handson-project-office-9780849319914","title":"The HandsOn Project Office","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eEconomic pressures have forced IT executives to demonstrate the immediate and calculable ROI of new technology deployments. Unfortunately, existing IT service delivery often drifts without serious thought as to how process improvements could lead to higher performance and customer satisfaction. \u003cbr\u003e\u003cbr\u003eThe Hands-On Project Office: Guaranteeing ROI and On-Time Delivery offers the proven processes, techniques, and tools that IT managers can use to immediately improve the delivery of IT products and services. This compendium of best practices and practical recommendations details simple, deployable frameworks, practical tools, and time-tested best practices for successful IT service and project delivery management. \u003cbr\u003e\u003cbr\u003eRecognizing how your tech staff can do more with less, this practitioner''s handbook describes how you can better coordinate work efforts, hold project teams accountable, and communicate and demonstrate the importance of IT services to your company as a whole. By explai\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\"[This book] contains a lot of valuable information including links to an electronic library of the tools, templates, and examples cited in the text. … Additionally, it also serves as a handy compendium of best practices and practical recommendations. … It focuses on simple changes in organizational process that can lead to higher customer satisfaction. … [R]eaders are taken on a journey of exploration and an examination of one's own business context.\"\u003cbr\u003e - Software Quality Professional\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eThe Three Pillars of IT Delivery-Problem Resolution, Service Requests, and Projects. The Project Management Office Business Model. Alignment and Planning-Doing the Right Things. Modeling and Managing Service Delivery. Project Delivery and the Project Management Life Cycle.\u003cbr\u003eCollecting and Capturing Business Requirements for IT Projects. Managing Lessons Learned-The Reuse and Repurposing of IT Organizational Knowledge: A Case Study. Architecting Success-The Role of Sensible IT Architecture Management in Successful Service Delivery: A Case Study. Conclusions-The ROI of the PMO. Appendices.\u003c\/p\u003e","brand":"Taylor \u0026 Francis Ltd","offers":[{"title":"Default Title","offer_id":49406217126231,"sku":"9780849319914","price":114.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780849319914.jpg?v=1791467990"},{"product_id":"uml-for-developing-knowledge-management-systems-9780849327230","title":"UML for Developing Knowledge Management Systems","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eUML for Developing Knowledge Management Systems provides knowledge engineers the framework in which to identify types of knowledge and where this knowledge exists in an organization. It also shows ways in which to use a standard recognized notation to capture, or model, knowledge to be used in a knowledge management system (KMS).\u003cbr\u003e\u003cbr\u003eThis volume enables knowledge engineers, systems analysts, designers, developers, and researchers to understand the concept of knowledge modeling with Unified Modeling Language (UML). It offers a guide to quantifying, qualifying, understanding, and modeling knowledge by providing a reusable framework that can be adopted for KMS implementation.\u003cbr\u003e\u003cbr\u003eFollowing a brief history of knowledge management, the book discusses knowledge acquisition and the types of knowledge that can be discovered within a domain. It offers an overview of types of models and the concepts behind them. It then reviews UML and how to apply UML to model knowledge. The book concl\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eIntroduction. Knowledge management. Declarative knowledge. Procedural knowledge. Tacit knowledge. Explicit knowledge. Process knowledge and concept knowledge. Case-based reasoning. Knowledge modeling. UML - an introduction. Knowledge modeling with UML. Defining a knowledge acquisition framework. Business case: Department of motor vehicles reporting system. Applying your knowledge framework. Summary.\u003c\/p\u003e","brand":"Taylor \u0026 Francis Ltd","offers":[{"title":"Default Title","offer_id":49406218830167,"sku":"9780849327230","price":99.75,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780849327230.jpg?v=1791467995"},{"product_id":"the-roi-from-software-quality-9780849332982","title":"The ROI from Software Quality","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eThe ROI from Software Quality provides the tools needed for software engineers and project managers to calculate how much they should invest in quality, what benefits the investment will reap, and just how quickly those benefits will be realized. This text provides the quantitative models necessary for making real and reasonable calculations and it shows how to perform ROI analysis before and after implementing a quality program. The book demonstrates how to collect the appropriate data and easily perform the appropriate ROI analysis.\u003cbr\u003e\u003cbr\u003eTaking an evidence-based approach, this book supports its methodology with large amounts of data and backs up its positioning with numerous case studies and straightforward return-on-investment calculations. By carefully substantiating arguments, this volume separates itself from other works on ROI.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eIntroduction. Measuring software quality. Software quality practices. The state of the practice. A software quality benchmark. Quality and the cost of ownership. Quality and the cost to developers. Quality and profitability. Calculating return-on-investment. Example ROI calculations. The quality of open source software. Making the business case.","brand":"Taylor \u0026 Francis Ltd","offers":[{"title":"Default Title","offer_id":49406220173655,"sku":"9780849332982","price":999.99,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780849332982.jpg?v=1791467997"},{"product_id":"eaches-or-pieces-order-fulfillment-design-and-operations-handbook-9780849335228","title":"Eaches or Pieces Order Fulfillment Design and","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eIf your business uses warehouses to deal with the sales of goods, then you know that facility operations, shipping, and customer service are important to your company''s health. Eaches or Pieces Order Fulfillment, Design, and Operations Handbook offers insights for warehouse, distribution, or logistics professionals to make their eaches or pieces order-fulfillment operation more efficient and cost effective as well as provide better customer service.\u003cbr\u003e\u003cbr\u003eCreated for direct marketing and retail store fulfillment operators, this handbook emphasizes the skills and knowledge needed to design, organize, and execute an order-fulfillment operation or concept. The first chapter reviews order-fulfillment activities and distribution operations. The author then proceeds to discuss docking; design parameters; storage; pick, pack, and ship activities; and power stock keeping units (SKUs). The final chapter discusses trash removal, vendor-delivered unit of product (UOP) rework locations and flows\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eOrder-Fulfillment Objective and Their Impact on a Company Profit and Customer Service. Receiving, Manifesting, Loading, and Shipping Concepts. Master Carton and Pallet Storage Concepts. Small Item and Flatwear Apparel Pick and Pack Activities. Customer Order Returns, Vendor Re-Work, and Trash Handling. Index.\u003c\/p\u003e","brand":"Taylor \u0026 Francis Ltd","offers":[{"title":"Default Title","offer_id":49406221123927,"sku":"9780849335228","price":999.99,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780849335228.jpg?v=1791467997"},{"product_id":"the-insiders-guide-to-outsourcing-risks-and-rewards-9780849370175","title":"The Insiders Guide to Outsourcing Risks and","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eIt is essential for a corporation to not only survive but thrive in today's global outsourcing environment. The Insider's Guide to Outsourcing Risks and Rewards is a comprehensive and accessible resource that assists an organization in deciding whether it will benefit from pursuing-or not pursuing-such an endeavor. \u003cbr\u003e\u003cbr\u003eThe author, an 18-year veteran of the IT industry, is an experienced consultant, software developer, manager, and entrepreneur. Providing an authoritative and unbiased view, he helps the reader navigate through a number of offshore outsourcing issues related to software management and international business. He examines the potential benefits derived from offshore outsourcing, as well as the possible pitfalls and how to avoid them as they apply to an organization's particular situation.\u003cbr\u003e\u003cbr\u003eOffering a unique combination of technical and political insight, The Insider's Guide to Outsourcing Risks and Rewards is the one resource to have when trying to figure out \u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eIntroduction. Drivers. Costs. Countries. Partners. Stakeholders. Business Architectures. Selecting Suitable Projects. Contracts. Espionage.\u003c\/p\u003e","brand":"Taylor \u0026 Francis Ltd","offers":[{"title":"Default Title","offer_id":49406228693335,"sku":"9780849370175","price":100.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780849370175.jpg?v=1730495008"},{"product_id":"global-software-development-handbook-9780849393846","title":"Global Software Development Handbook","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eEconomics and technology have dramatically re-shaped the landscape of software development. It is no longer uncommon to find a software development team dispersed across countries or continents. Geographically distributed development challenges the ability to clearly communicate, enforce standards, ensure quality levels, and coordinate tasks. Global Software Development Handbook explores techniques that can bridge distances, create cohesion, promote quality, and strengthen lines of communication. \u003cbr\u003e\u003cbr\u003eThe book introduces techniques proven successful at international electronics and software giant Siemens AG. It shows how this multinational uses a high-level process framework that balances agility and discipline for globally distributed software development. The authors delineate an organizational structure that not only fosters team building, but also achieves effective collaboration among the central and satellite teams. The handbook explores the issues surrounding quality and the \u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eINTRODUCTION. Motivation. Critical Success Factors for Global Software Development. PLANNING. Requirements Engineering. Requirements for the Architecture. Architecture. Risk Analysis. Project Planning Process. Project Estimation. ORGANIZATION STRUCTURE. Software Development Teams. Supplier Manager. MONITORING AND CONTROL. Quality Assurance. Infrastructure Support for Global Software Development. Communication. CASE STUDIES. GSP 2005. DPS2000. FS2000. BAS. CONCLUDING REMARKS. Conclusions. Index.","brand":"Taylor \u0026 Francis Ltd","offers":[{"title":"Default Title","offer_id":49406232756567,"sku":"9780849393846","price":111.89,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780849393846.jpg?v=1730495026"},{"product_id":"point-and-figure-charting-the-essential-application-for-forecasting-and-tracking-market-prices-a-marketplace-book-9780849395994","title":"Point and Figure Charting The Essential","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eAfter the Y2K Fireworks focuses on the business and technical aspects of surviving the year 2000 problem - from an author conversant with both business (particularly financial) and computer professionals.More companies than not will fail to prevent the problems arising from this potential programming disaster. 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References.\u003c\/p\u003e","brand":"Taylor \u0026 Francis Inc","offers":[{"title":"Default Title","offer_id":49409107132759,"sku":"9781482201352","price":64.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781482201352.jpg?v=1730505464"},{"product_id":"project-management-in-extreme-situations-9781482208825","title":"Project Management in Extreme Situations","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eThe growing complexity of projects today, as well as the uncertainty inherent in innovative projects, is making obsolete traditional project management practices and procedures, which are based on the notion that much about a project is known at its start. The current high level of change and complexity confronting organizational leaders and managers requires a new approach to projects so they can be managed flexibly to embrace and exploit change. What once used to be considered extreme uncertainty is now the norm, and managing planned projects is being replaced by managing projects as they evolve. \u003c\/p\u003e\u003cp\u003eSuccessfully managing projects in extreme situations, such as polar and military expeditions, shows how to manage successfully projects in today's turbulent environment. Executed under the harshest and most unpredictable conditions, these projects are great sources for learning about how to manage unexpected and unforeseen situations as they occur. This book presents multiple case \u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp\u003eForeword. Introduction: Blowing Hot and Cold on Project Management. A Polar Expedition Project and Project Management. Ambidexterity as a Project Leader Competency: A Comparative Case Study of Two Polar Expeditions. Mobilization and Sensibility on Polar Expeditions: More than Mere Motivation. Mobilizing Social Networks beyond Project Team Boundaries: The Case of Polar Expeditions. A Methodology for Investigating the \"Actual\" Course of a Project: The Case of a Polar Expedition. A Traditional Cree Expedition on the Ancestral Lands of the Neeposh Family of Northern Québec. Borrowing Concepts from Expedition Travel to Stimulate Alternative Tourism. The Project Front End: Financial Guidance Based on Risk. Lessons Learned from Sports Climbing: Some Disrespectful Discourse on Project Planning. Managing Extreme Situations in Fire and Rescue Organizations: The Complexity in Implementing Feedback. Coordination Practices in Extreme Situations: Lessons from the Military. Developing Collective Competence in Extreme Project Teams: The French Special Forces Case. Situated Teams: Dropping Tools on Mount Everest. Planning Risk and Cool Heads: Survival Conditions Required for Managing Projects. Flexibility and Rigidity in Planning a Program: The Case of the Montreal Metro Renovation Project. Project Manager: Specialist or Generalist? Project Management and the Unknown. Control and Flexibility: Which Balance Do We Mean? Conclusion. Epilog. Afterword: Looking for the Ordinary in the Extraordinary! Index.\u003c\/p\u003e","brand":"Apple Academic Press Inc.","offers":[{"title":"Default Title","offer_id":49409108083031,"sku":"9781482208825","price":69.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781482208825.jpg?v=1730505468"},{"product_id":"the-selfmade-program-leader-9781482233131","title":"The SelfMade Program Leader","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eAlmost all leadership books assume that the leader has authority over their team members. The challenge of project management in a matrix-structured environment is that this is not always the case. A whole new plan of attack has to be executed for the project manager to deliver in an organization where they do not have formal authority. This book takes a unique approach to understanding the matrix structure and the tactics needed to succeed. \u003c\/p\u003e\u003cb\u003e\u003c\/b\u003e\u003cp\u003eThe Self-Made Program Leader: Taking Charge in Matrix Organizations gives you insight into the minds of a group of 55 project, program, and portfolio managers who have worked in a matrix environment. It presents lessons learned from both their successes and failures. With this book, you will learn how to:\u003c\/p\u003e\u003cul\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cli\u003ePrepare for your leadership role in a matrix environment and understand what you need to improve\u003c\/li\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cli\u003eUnderstand your organization's structure and identify the hidden key players on your team\u003c\/li\u003e\n\u003cp\u003e\u003c\/p\u003e\n\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eWhy What Got You There Will Not Work Now. Preparing for Your Leadership Role. Understanding Your Organizational Structure. Gaining Influence through Volunteering. Building Your Coalition. Gaining Influence. Leadership Perceptions for Those without Authority. Conclusion.\u003c\/p\u003e\n\u003c\/ul\u003e","brand":"Apple Academic Press Inc.","offers":[{"title":"Default Title","offer_id":49409112113495,"sku":"9781482233131","price":76.42,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781482233131.jpg?v=1730505482"},{"product_id":"modeling-evaluating-and-predicting-it-human-resources-performance-9781482299922","title":"Modeling Evaluating and Predicting IT Human","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eNumerous methods exist to model and analyze the different roles, responsibilities, and process levels of information technology (IT) personnel. However, most methods neglect to account for the rigorous application and evaluation of human errors and their associated risks. This book fills that need. \u003cbr\u003e\u003cstrong\u003e\u003cbr\u003eModeling, Evaluating, and Predicting IT Human Resources Performance\u003c\/strong\u003e explains why it is essential to account for the human factor when determining the various risks in the software engineering process. The book presents an IT human resources evaluation approach that is rooted in existing research and describes how to enhance existing approaches through strict use of software measurement and statistical principles and criteria. \u003cbr\u003e\u003cbr\u003eDiscussing IT human factors from a risk assessment point of view, the book identifies, analyzes, and evaluates the basics of IT human performance. It details the IT human factors required to achieve desired levels of human performance\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp\u003eIntroduction. Software Risk Management and Human Factors. 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While formulas and functions are critical in creating the granular components and operations of individual technologies, understanding the applications and their purposes in the business environment only requires a basic scientific background. 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Legacy to Current-Day Telephone Networks. Basics of Multiprotocol Label Switching Networking. Local Area Network Technology. The Language of the Internet: Transmission Control Protocol\/Internet Protocol (TCP\/IP). Wireless Local Area Networks. Mobile Wireless Technologies. Virtualization. Analyzing Big Data. The Cloud and Cloud Computing. Video Basics. Digital Media. Network Security and Management. \u003c\/p\u003e","brand":"Taylor \u0026 Francis Inc","offers":[{"title":"Default Title","offer_id":49409278312791,"sku":"9781498702935","price":82.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781498702935.jpg?v=1730506260"},{"product_id":"softwaredefined-data-infrastructure-essentials-9781498738156","title":"SoftwareDefined Data Infrastructure Essentials","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\u003ci\u003eSoftware-Defined Data Infrastructures Essentials \u003c\/i\u003eprovides fundamental coverage of physical, cloud, converged, and virtual server storage I\/O networking technologies, trends, tools, techniques, and tradecraft skills. From webscale, software-defined, containers, database, key-value store, cloud, and enterprise to small or medium-size business, the book is filled with techniques, and tips to help develop or refine your server storage I\/O hardware, software, and services skills. Whether you are new to data infrastructures or a seasoned pro, you will find this comprehensive reference indispensable for gaining as well as expanding experience with technologies, tools, techniques, and trends.\u003c\/p\u003e\u003ci\u003e\u003c\/i\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eWe had a front row seat watching Greg present live in our education workshop seminar sessions for ITC professionals in the Netherlands material that is in this book. We recommend this amazing book to expand your converged and data infrastructure knowledge from beginners to indust\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003ePart One: Server Storage I\/O, Software-Defined and Data Infrastructures\u003c\/strong\u003e\u003cbr\u003eChapter 1: Server Storage I\/O and Data Infrastructure Fundamentals\u003cbr\u003eChapter 2: Application and IT Environments\u003cbr\u003e\u003cstrong\u003ePart Two: Server I\/O and Networking Deep Dive\u003c\/strong\u003e\u003cbr\u003eChapter 3: Bits, Bytes, Blobs, and Software-Defined Building Blocks\u003cbr\u003eChapter 4: Servers: Physical, Virtual, Cloud, and Containers\u003cbr\u003eChapter 5: Server I\/O and Networking\u003cbr\u003eChapter 6: Servers and Storage-Defined Networking\u003cbr\u003e\u003cstrong\u003ePart Three: Storage Deep Dive and Data Services\u003c\/strong\u003e\u003cbr\u003eChapter 7: Storage Mediums and Component Devices\u003cbr\u003eChapter 8: Data Infrastructure Services: Access and Performance\u003cbr\u003eChapter 9: Data Infrastructure Services: Availability, RAS, and RAID\u003cbr\u003eChapter 10: Data Infrastructure Services: Availability, Recovery-Point Objective, and Security\u003cbr\u003eChapter 11: Data Infrastructure Services: Capacity and Data Reduction\u003cbr\u003eChapter 12: Storage Systems and Solutions (Products and Cloud)\u003cbr\u003e\u003cstrong\u003ePart Four: Putting Software-Defined Data Infrastructures Together\u003c\/strong\u003e\u003cbr\u003eChapter 13: Data Infrastructure and Software-Defined Management\u003cbr\u003eChapter 14: Data Infrastructure Deployment Considerations\u003cbr\u003eChapter 15: Software-Defined Data Infrastructure Futures, Wrap-up,\u003cbr\u003eand Summary\u003cbr\u003eAppendix A: Learning Experiences\u003cbr\u003eAppendix B: Additional Learning, Tools, and Tradecraft Tricks\u003c\/p\u003e","brand":"Taylor \u0026 Francis Inc","offers":[{"title":"Default Title","offer_id":49409286537559,"sku":"9781498738156","price":120.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781498738156.jpg?v=1730506290"},{"product_id":"the-human-element-of-big-data-9781498754156","title":"The Human Element of Big Data","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eThe proposed book talks about the participation of human in Big Data.How human as a component of system can help in making the decision process easier and vibrant.It studies the basic build structure for big data and also includes advanced research topics.In the field of Biological sciences, it comprises genomic and proteomic data also. The book swaps traditional data management techniques with more robust and vibrant methodologies that focus on current requirement and demand through human computer interfacing in order to cope up with present business demand. 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Jana\u003c\/p\u003e\u003cp\u003eSection III Future Research and Scope for the Human Element of Big Data\u003c\/p\u003e\u003cp\u003e9 Smart Everything: Opportunities, Challenges, and Impact\u003c\/p\u003e\u003cp\u003eSiddhartha Duggirala\u003c\/p\u003e\u003cp\u003e10 Social Media and Big Data\u003c\/p\u003e\u003cp\u003eRichard Millham and Surendra Thakur\u003c\/p\u003e\u003cp\u003e11 Big Data Integration, Privacy, and Security\u003c\/p\u003e\u003cp\u003eRafael Souza and Chandrakant Patil\u003c\/p\u003e\u003cp\u003e12 Paradigm Shifts from E-Governance to S-Governance\u003c\/p\u003e\u003cp\u003eAkshi Kumar and Abhilasha Sharma\u003c\/p\u003e\u003cp\u003eSection IV Case Studies for the Human Element of Big Data: Analytics and Performance\u003c\/p\u003e\u003cp\u003e13 Interactive Visual Analysis of Traffic Big Data\u003c\/p\u003e\u003cp\u003eZhihan Lv, Xiaoming Li, Weixi Wang, Jinxing Hu, and Ling Yin\u003c\/p\u003e\u003cp\u003e14 Prospect of Big Data Technologies in Healthcare\u003c\/p\u003e\u003cp\u003eRaghavendra Kankanady and Marilyn Wells\u003c\/p\u003e\u003cp\u003e15 Big Data Suite for Market Prediction and Reducing Complexity Using Bloom Filter\u003c\/p\u003e\u003cp\u003eMayank Bhushan, Apoorva Gupta, and Sumit Kumar Yadav\u003c\/p\u003e\u003cp\u003e16 Big Data Architecture for Climate Change and Disease Dynamics\u003c\/p\u003e\u003cp\u003eDaphne Lopez and Gunasekaran Manogaran\u003c\/p\u003e\u003cp\u003eIndex\u003c\/p\u003e","brand":"Taylor \u0026 Francis Inc","offers":[{"title":"Default Title","offer_id":49409292370263,"sku":"9781498754156","price":120.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781498754156.jpg?v=1730506309"},{"product_id":"the-analytics-process-9781498784641","title":"The Analytics Process","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eThis book is about the process of using analytics and the capabilities of analytics in today's organizations. 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The Shift Toward a Sustainable Urban Mobility through Decision Support Systems.\u003c\/p\u003e","brand":"Taylor \u0026 Francis Inc","offers":[{"title":"Default Title","offer_id":49409297776983,"sku":"9781498795708","price":140.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781498795708.jpg?v=1730506328"},{"product_id":"e-learning-standards-a-guide-to-purchasing-developing-and-deploying-standards-conformant-e-learning-9781574443455","title":"e-Learning Standards: A Guide to Purchasing,","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eFor the first time ever, clear, comprehensive information about the major e-learning standards has been brought together in a single resource. No more confusing patchworks of information gleaned from scattered Web sites and periodicals. No more frustrating searches through hundreds of pages of technical specifications to find the twenty pages that apply to you. No more sorting through the alphabet soup of acronyms trying to discern which of them you need. Written by the developers of the first Learning Management System (LMS) to be AICC-certified for Web-based interoperability, E-Learning Standards: A Guide to Purchasing, Developing, and Deploying Standards-Conformant E-Learning thoroughly covers this complex topic.\u003cbr\u003e\u003cbr\u003eThe authors focus on those standards that are being successfully implemented such as the AICC and SCORM specifications for interoperable data tracking, searchable meta-data, and interchangeable course structures and the QTI specification for interoperable tests and test questions. They clearly explain the purpose of each standard and its application to the various components of e-learning such as learning management systems and learning content management systems, assessment systems, and courseware. The book provides practical advice on choosing and purchasing standards-based e-learning components and gives guidance on developing interoperable, interchangeable courseware that will work in any standards-based e-learning environment. \u003cbr\u003e\u003cbr\u003eLearning technology standards are still very new to the Web-based training world, leaving room for many potential pitfalls. There are distinct sets of standards available for Internet-delivered learning that enable all components of an e-learning system to communicate with each other. However, choosing which set of standards would best suit the system's needs, then understanding and following those specifications, can be a daunting task. E-Learning Standards: A Guide to Purchasing, Developing, and Deploying Standards-Conformant E-Learning provides a road map for anyone involved in the development of components for e-learning environments and a guide buyers can use to make well-informed decisions about their e-learning purchases.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\"Your book came along at the perfect time! Being able to sort out what was involved in HACP and what wasn't in just a few short pages was worth the price of the book all by itself. Having so many Authorware examples was a serious bonus. So - thanks a million, I'm not waking up in a cold sweat in the middle of the night, parsing student data in my head anymore.\"\u003cbr\u003e- Susan D. Bunker-Alvarado, Courseware Developer, Melco Embroidery Systems, Educational Services Department\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eA GUIDE FOR DECISION MAKERS. The Vital Role of Standards in E-Learning Environments. The Evolution of Standards for E-Learning. Which Standards? Matching Standards to E-Learning Components. Standards for Interoperable Data Tracking. Standards for Self-Describing Learning Objects. Standards for Importing and Exporting Entire CoursesStandards for Tests and Test Questions. A GUIDE FOR DESIGNERS AND DEVELOPERS. Working with Standards: How ro Author Standards-Based Content. Creating Interoperable Learning Objects. A Guide to Creating Meta-Data Files. A Guide to Creating Course Structure Manifests and Interchange Files.  A Guide to Creating Standards-Based Test Items. Appendix A - Code Listings. Appendix B - Some Useful Resources. Glossary. Index.","brand":"Taylor \u0026 Francis Inc","offers":[{"title":"Default Title","offer_id":49410292810071,"sku":"9781574443455","price":145.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781574443455.jpg?v=1730509712"},{"product_id":"managing-high-tech-services-using-a-crm-strategy-9781574443462","title":"Managing High-Tech Services Using a CRM Strategy","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eAs high-tech service industries grow more competitive, the need to develop customer focused business strategies becomes imperative. Managing High-Tech Services Using a CRM Strategy explores how to manage and direct any service organization utilizing a high tech strategy supported by the Customer Relationship Management (CRM) infrastructure, enabling you to gain and retain a competitive edge for your company. \u003cbr\u003e\u003cbr\u003eThis book highlights issues and problem-solving applications including:\u003c\/p\u003e\u003cli\u003eThe correct business model for service and how it differs from a product oriented model\u003cbr\u003e \u003c\/li\u003e\u003cli\u003eThe key factors, elements, and dynamics influencing the success and failure of service organizations\u003cbr\u003e \u003c\/li\u003e\u003cli\u003eDevelopment, implementation, and rollout of a superior service operation on either a standalone basis or in support of a product or manufacturing business\u003cbr\u003e \u003c\/li\u003e\u003cli\u003eThe integration of service delivery mechanisms and relevant data on a real-time basis\u003cbr\u003e \u003c\/li\u003e\u003cli\u003eUsing CRM databases to measure customer satisfaction and quality\u003cbr\u003e \u003c\/li\u003e\u003cli\u003eSupporting CRM efforts with state-of-the-art wireless technologies\u003cbr\u003e \u003c\/li\u003e\u003cli\u003eEstimating the cost of CRM efforts and measuring the results\u003cbr\u003e\u003cbr\u003eThis volume provides a fresh and incisive look at how to successfully manage service businesses. The author shows you how to rethink the basic service business model and the key operational dynamics in order to optimize your service business, both strategically and tactically, generating significantly increased top line revenues and bottom line profitability. A core element of this overall customer strategy is CRM, which gives you the tools, systems, and infrastructure you need to get and stay ahead in today's hyper competitive business environment.\u003c\/li\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eMANAGING SERVICE: A GENERAL OVERVIEW AND INTRODUCTION. Managing service as a line of business. Managing service in specific market segments. Key service management elements. CRM AND SMS TECHNOLOGY. Infrastructure and functions of CRM and SMS technology. Managing and optimizing service using CRM and SMS. State-of-the-art CRM and SMS technology. Using E-commerce to sell, manage, and deliver service. MARKETING AND SELLING SERVICE. Measuring and evaluating service quality. Developing service market strategy and portfolios. Marketing and selling service. Pricing service to maximize revenues and profits. SERVICE OPPORTUNITIES, POTENTIAL, AND THE FUTURE. New service market opportunities and the use of service to change market position. Overall issues in managing service. APPENDICES.","brand":"Taylor \u0026 Francis Inc","offers":[{"title":"Default Title","offer_id":49410292875607,"sku":"9781574443462","price":152.56,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781574443462.jpg?v=1730509712"},{"product_id":"handbook-of-technology-management-in-public-administration-9781574445640","title":"Handbook of Technology Management in Public","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eAll organizations, whether for profit, not for profit, or government, face issues of information technology management. While the concerns involved may differ from organization to organization, the principles of good information technology management remain the same.\u003cbr\u003eUsing a compilation of articles on various topics relating to technology management, Handbook of Technology Management in Public Administration addresses the management, implementation, and integration of technology across a wide variety of disciplines. The book highlights lessons learned to assist you in solving contemporary problems and avoiding pitfalls. It discusses the creation of innovative paradigms, new boundaries, diversity frameworks, and operational breakthroughs emanating from technology. It also raises questions about the productivity, violence, and intrusions of technology into the personal, organizational, and social environments as we move forward. \u003cbr\u003e\u003cbr\u003eThis book identifies the potential ethical, legal, and social implications of technology from electronic signatures to genetic screenings to privacy interventions to industrial applications. It raises issues, problems, and concerns arising from technology and its effects on nurturing or nullifying the foundations of life and liberty in a constitutional democracy. \u003cbr\u003e\u003cbr\u003eWith the development of new tools and techniques, technology promises to make organizations more productive and efficient. Handbook of Technology Management in Public Administration identifies effective technology management approaches while balancing the repercussions of technological growth.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eIntroduction. The Culture of Technology: Savants, Context, and Perspectives. Public Sector Perspectives on Technology. Technology Transfer: Innovations, Concerns and Barriers. Ethical Issues and Concerns. Managing Change and Measuring Performance. Technology's Contribution to Quality. National Security Issues. Negotiating Technology Issues. Technology and the Professions.","brand":"Taylor \u0026 Francis Inc","offers":[{"title":"Default Title","offer_id":49410293498199,"sku":"9781574445640","price":232.01,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781574445640.jpg?v=1791474145"},{"product_id":"network-programmability-and-automation-fundamentals-9781587145148","title":"Network Programmability and Automation","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\u003cstrong\u003eModernize and optimize network management with APIs and automation\u003c\/strong\u003e Legacy network management approaches don’t scale adequately and can’t be automated well. This guide will help meet tomorrow’s challenges by adopting network programmability based on Application Programming Interfaces (APIs). Using these techniques, you can improve efficiency, reliability, and flexibility; simplify implementation of high-value technologies; automate routine administrative and security tasks; and deploy services far more rapidly. Four expert authors help you transition from a legacy mindset to one based on solving problems with software. They explore today’s emerging network programmability and automation ecosystem; introduce each leading programmable interface; and review the protocols, tools, techniques, and technologies that underlie network programmability. You’ll master key concepts through hands-on examples you can run using Linux, Python, Cisco DevNet sandboxes, and other easily accessible tools. This guide is for all network architects, engineers, operations, and software professionals who want to integrate programmability into their networks. It offers valuable background for Cisco DevNet certification—and skills you can use with any platform, whether you have software development experience or not. \u003c\/p\u003e \u003cul\u003e\n\u003cli\u003eMaster core concepts and explore the network programmability stack\u003c\/li\u003e\n\u003cli\u003eManage network software and run automation scripts in Linux environments\u003c\/li\u003e\n\u003cli\u003eSolve real problems with Python and its Napalm and Nornir automation frameworks\u003c\/li\u003e\n\u003cli\u003eMake the most of the HTTP protocol, REST architectural framework, and SSH\u003c\/li\u003e\n\u003cli\u003eEncode your data with XML, JSON, or YAML\u003c\/li\u003e\n\u003cli\u003eUnderstand and build data models using YANG that offer a foundation for model-based network programming\u003c\/li\u003e\n\u003cli\u003eLeverage modern network management protocols, from gRPC and gNMI to NETCONF and RESTCONF\u003c\/li\u003e\n\u003cli\u003eMeet stringent service provider KPIs in large-scale, fast-changing networks\u003c\/li\u003e\n\u003cli\u003eProgram Cisco devices running IOS XE, IOS XR, and NX-OS as well as Meraki, DNA Center, and Webex platforms\u003c\/li\u003e\n\u003cli\u003eProgram non-Cisco platforms such as Cumulus Linux and Arista EOS\u003c\/li\u003e\n\u003cli\u003eGo from “zero to hero” with Ansible network automation\u003c\/li\u003e\n\u003cli\u003ePlan your next steps with more advanced tools and technologies\u003c\/li\u003e\n\u003c\/ul\u003e \u003cp\u003e\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e Introduction xxix\u003c\/p\u003e \u003cp\u003ePart I Introduction\u003c\/p\u003e \u003cp\u003eChapter 1 The Network Programmability and Automation Ecosystem 1\u003c\/p\u003e \u003cp\u003e First, a Few Definitions 2\u003c\/p\u003e \u003cp\u003e Your Network Programmability and Automation Toolbox 14\u003c\/p\u003e \u003cp\u003e Software and Network Engineers: The New Era 19\u003c\/p\u003e \u003cp\u003ePart II Linux\u003c\/p\u003e \u003cp\u003eChapter 2 Linux Fundamentals 21\u003c\/p\u003e \u003cp\u003e The Story of Linux 21\u003c\/p\u003e \u003cp\u003e The Linux Boot Process 26\u003c\/p\u003e \u003cp\u003e A Linux Command Shell Primer 28\u003c\/p\u003e \u003cp\u003e Finding Help in Linux 31\u003c\/p\u003e \u003cp\u003e Files and Directories in Linux 35\u003c\/p\u003e \u003cp\u003e Input and Output Redirection 57\u003c\/p\u003e \u003cp\u003e Archiving Utilities 67\u003c\/p\u003e \u003cp\u003e Linux System Maintenance 73\u003c\/p\u003e \u003cp\u003e Installing and Maintaining Software on Linux 94\u003c\/p\u003e \u003cp\u003e Summary 118\u003c\/p\u003e \u003cp\u003eChapter 3 Linux Storage, Security, and Networks 119\u003c\/p\u003e \u003cp\u003e Linux Storage 119\u003c\/p\u003e \u003cp\u003e Linux Security 135\u003c\/p\u003e \u003cp\u003e Linux Networking 158\u003c\/p\u003e \u003cp\u003e Summary 181\u003c\/p\u003e \u003cp\u003eChapter 4 Linux Scripting 183\u003c\/p\u003e \u003cp\u003e Regular Expressions and the grep Utility 184\u003c\/p\u003e \u003cp\u003e The AWK Programming Language 193\u003c\/p\u003e \u003cp\u003e The sed Utility 196\u003c\/p\u003e \u003cp\u003e General Structure of Shell Scripts 203\u003c\/p\u003e \u003cp\u003e Output and Input 207\u003c\/p\u003e \u003cp\u003e Variables 215\u003c\/p\u003e \u003cp\u003e Conditional Statements 223\u003c\/p\u003e \u003cp\u003e Loops 232\u003c\/p\u003e \u003cp\u003e The until-do Loop 237\u003c\/p\u003e \u003cp\u003e Functions 238\u003c\/p\u003e \u003cp\u003e Expect 242\u003c\/p\u003e \u003cp\u003e Summary 246\u003c\/p\u003e \u003cp\u003ePart III Python\u003c\/p\u003e \u003cp\u003eChapter 5 Python Fundamentals 249\u003c\/p\u003e \u003cp\u003e Scripting Languages Versus Programming Languages 250\u003c\/p\u003e \u003cp\u003e Network Programmability 253\u003c\/p\u003e \u003cp\u003e Computer Science Concepts 255\u003c\/p\u003e \u003cp\u003e Python Fundamentals 260\u003c\/p\u003e \u003cp\u003e Summary 309\u003c\/p\u003e \u003cp\u003e References 310\u003c\/p\u003e \u003cp\u003eChapter 6 Python Applications 311\u003c\/p\u003e \u003cp\u003e Organizing the Development Environment 311\u003c\/p\u003e \u003cp\u003e The virtualenv Tool 331\u003c\/p\u003e \u003cp\u003e Python Modules 333\u003c\/p\u003e \u003cp\u003e Python Applications 336\u003c\/p\u003e \u003cp\u003e Summary 385\u003c\/p\u003e \u003cp\u003ePart IV Transport\u003c\/p\u003e \u003cp\u003eChapter 7 HTTP and REST 387\u003c\/p\u003e \u003cp\u003e HTTP Overview 387\u003c\/p\u003e \u003cp\u003e The REST Framework 392\u003c\/p\u003e \u003cp\u003e The HTTP Connection 394\u003c\/p\u003e \u003cp\u003e HTTP Transactions 397\u003c\/p\u003e \u003cp\u003e HTTP Messages 415\u003c\/p\u003e \u003cp\u003e Resource Identification 431\u003c\/p\u003e \u003cp\u003e Postman 436\u003c\/p\u003e \u003cp\u003e HTTP and Bash 447\u003c\/p\u003e \u003cp\u003e HTTP and Python 455\u003c\/p\u003e \u003cp\u003e Summary 467\u003c\/p\u003e \u003cp\u003eChapter 8 Advanced HTTP 469\u003c\/p\u003e \u003cp\u003e HTTP\/1.1 Authentication 469\u003c\/p\u003e \u003cp\u003e Transport Layer Security (TLS) and HTTPS 487\u003c\/p\u003e \u003cp\u003e HTTP\/2 503\u003c\/p\u003e \u003cp\u003e Summary 508\u003c\/p\u003e \u003cp\u003eChapter 9 SSH 509\u003c\/p\u003e \u003cp\u003e SSH Overview 509\u003c\/p\u003e \u003cp\u003e Setting Up SSH 521\u003c\/p\u003e \u003cp\u003e Enabling SSH on Cisco Devices 526\u003c\/p\u003e \u003cp\u003e Secure File Transfer 540\u003c\/p\u003e \u003cp\u003e Summary 551\u003c\/p\u003e \u003cp\u003e References 551\u003c\/p\u003e \u003cp\u003ePart V Encoding\u003c\/p\u003e \u003cp\u003eChapter 10 XML 553\u003c\/p\u003e \u003cp\u003e XML Overview, History, and Usage 553\u003c\/p\u003e \u003cp\u003e XML Syntax and Components 554\u003c\/p\u003e \u003cp\u003e Making XML Valid 562\u003c\/p\u003e \u003cp\u003e Navigating XML Documents 574\u003c\/p\u003e \u003cp\u003e XML Stylesheet Language Transformations (XSLT) 578\u003c\/p\u003e \u003cp\u003e Processing XML Files with Python 580\u003c\/p\u003e \u003cp\u003e Summary 588\u003c\/p\u003e \u003cp\u003eChapter 11 JSON 591\u003c\/p\u003e \u003cp\u003e JavaScript Object Notation (JSON) 591\u003c\/p\u003e \u003cp\u003e JSON Schema Definition (JSD) 595\u003c\/p\u003e \u003cp\u003e Summary 614\u003c\/p\u003e \u003cp\u003eChapter 12 YAML 615\u003c\/p\u003e \u003cp\u003e YAML Structure 616\u003c\/p\u003e \u003cp\u003e Handling YAML Data Using Python 626\u003c\/p\u003e \u003cp\u003e Summary 637\u003c\/p\u003e \u003cp\u003ePart VI Modeling\u003c\/p\u003e \u003cp\u003eChapter 13 YANG 639\u003c\/p\u003e \u003cp\u003e A Data Modeling Primer 639\u003c\/p\u003e \u003cp\u003e YANG Data Models 642\u003c\/p\u003e \u003cp\u003e Types of YANG Modules 663\u003c\/p\u003e \u003cp\u003e YANG Tools 673\u003c\/p\u003e \u003cp\u003e Summary 688\u003c\/p\u003e \u003cp\u003ePart VII Protocols\u003c\/p\u003e \u003cp\u003eChapter 14 NETCONF and RESTCONF 689\u003c\/p\u003e \u003cp\u003e NETCONF 689\u003c\/p\u003e \u003cp\u003e RESTCONF 739\u003c\/p\u003e \u003cp\u003e Summary 779\u003c\/p\u003e \u003cp\u003eChapter 15 gRPC, Protobuf, and gNMI 781\u003c\/p\u003e \u003cp\u003e Requirements for Efficient Transport 781\u003c\/p\u003e \u003cp\u003e History and Principles of gRPC 782\u003c\/p\u003e \u003cp\u003e gRPC as a Transport 784\u003c\/p\u003e \u003cp\u003e The Protocol Buffers Data Format 786\u003c\/p\u003e \u003cp\u003e Working with gRPC and Protobuf in Python 790\u003c\/p\u003e \u003cp\u003e The gNMI Specification 798\u003c\/p\u003e \u003cp\u003e The Anatomy of gNMI 799\u003c\/p\u003e \u003cp\u003e Managing Network Elements with gNMI\/gRPC 814\u003c\/p\u003e \u003cp\u003e Summary 818\u003c\/p\u003e \u003cp\u003eChapter 16 Service Provider Programmability 819\u003c\/p\u003e \u003cp\u003e The SDN Framework for Service Providers 819\u003c\/p\u003e \u003cp\u003e Segment Routing (SR) 823\u003c\/p\u003e \u003cp\u003e BGP Link State (BGP-LS) 843\u003c\/p\u003e \u003cp\u003e Path Computation Element Protocol (PCEP) 859\u003c\/p\u003e \u003cp\u003e Summary 880\u003c\/p\u003e \u003cp\u003ePart VIII Programmability Applications\u003c\/p\u003e \u003cp\u003eChapter 17 Programming Cisco Platforms 881\u003c\/p\u003e \u003cp\u003e API Classification 882\u003c\/p\u003e \u003cp\u003e Network Platforms 883\u003c\/p\u003e \u003cp\u003e Meraki 922\u003c\/p\u003e \u003cp\u003e DNA Center 931\u003c\/p\u003e \u003cp\u003e Collaboration Platforms 942\u003c\/p\u003e \u003cp\u003e Summary 954\u003c\/p\u003e \u003cp\u003eChapter 18 Programming Non-Cisco Platforms 957\u003c\/p\u003e \u003cp\u003e General Approaches to Programming Networks 957\u003c\/p\u003e \u003cp\u003e Implementation Examples 962\u003c\/p\u003e \u003cp\u003e Summary 987\u003c\/p\u003e \u003cp\u003eChapter 19 Ansible 989\u003c\/p\u003e \u003cp\u003e Ansible Basics 989\u003c\/p\u003e \u003cp\u003e Extending Ansible Capabilities 1003\u003c\/p\u003e \u003cp\u003e Jinja2 Templates 1034\u003c\/p\u003e \u003cp\u003e Using Ansible for Cisco IOS XE 1055\u003c\/p\u003e \u003cp\u003e Using Ansible for Cisco IOS XR 1073\u003c\/p\u003e \u003cp\u003e Using Ansible for Cisco NX-OS 1084\u003c\/p\u003e \u003cp\u003e Using Ansible in Conjunction with NETCONF 1095\u003c\/p\u003e \u003cp\u003e Summary 1108\u003c\/p\u003e \u003cp\u003ePart IX Looking Ahead\u003c\/p\u003e \u003cp\u003eChapter 20 Looking Ahead 1109\u003c\/p\u003e \u003cp\u003e Some Rules of Thumb 1109\u003c\/p\u003e \u003cp\u003e What Does All This Mean for Your Career? 1118\u003c\/p\u003e \u003cp\u003e9781587145148, TOC, 4\/1\/2021\u003c\/p\u003e","brand":"Pearson Education (US)","offers":[{"title":"Default Title","offer_id":49410393014615,"sku":"9781587145148","price":53.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781587145148.jpg?v=1730510065"},{"product_id":"the-tactile-internet-9781789450200","title":"The Tactile Internet","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003ci\u003eThe Tactile Internet\u003c\/i\u003e will change the landscape of communication by introducing a new paradigm that enables the remote delivery of haptic data.\u003cbr\u003e\u003cbr\u003eThis book answers the many questions surrounding the Tactile Internet, including its reference architecture and adapted compression methods for conveying haptic information. It also describes the key enablers for deploying the applications of the Tactile Internet.\u003cbr\u003e\u003cbr\u003eAs an antecedent technology, the IoT is tackled, explaining the differences and similarities between the Tactile Internet, the Internet of Things and the Internet of Everything. The essentials of teleoperation systems are summarized and the challenges that face this paradigm in its implementation and deployment are also discussed.\u003cbr\u003e\u003cbr\u003eFinally, a teleoperation case study demonstrating an application of the Tactile Internet is investigated to demonstrate its functionalities, architecture and performance.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eForeword  xi\u003c\/p\u003e \u003cp\u003e\u003ci\u003eIan F.  Akyildiz\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003ePreface xiii\u003c\/p\u003e \u003cp\u003e\u003ci\u003eTara Ali-Yahiya and Wrya Monnet\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003eList of Acronyms xv\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 1 Introduction to Tactile Internet 1\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003ci\u003eTara Ali-Yahiya\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e1. 1.  Human perception and Tactile Internet 2\u003c\/p\u003e \u003cp\u003e1. 2.  The roadmap towards Tactile Internet 3\u003c\/p\u003e \u003cp\u003e1. 3.  What is Tactile Internet? 5\u003c\/p\u003e \u003cp\u003e1. 4. Cyber-Physical Systems and TI 7\u003c\/p\u003e \u003cp\u003e1. 4. 1. Physical world 7\u003c\/p\u003e \u003cp\u003e1. 4. 2. Internet of Things 7\u003c\/p\u003e \u003cp\u003e1. 4. 3. Communication 7\u003c\/p\u003e \u003cp\u003e1. 4. 4. Storage and computation 8\u003c\/p\u003e \u003cp\u003e1. 4. 5. Feedback 8\u003c\/p\u003e \u003cp\u003e1. 4. 6. Smart computing 10\u003c\/p\u003e \u003cp\u003e1. 5. References 11\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 2 Reference Architecture of the Tactile Internet 13\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003ci\u003eTara Ali-Yahiya\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e2. 1.  Tactile Internet system architecture 13\u003c\/p\u003e \u003cp\u003e2. 2.  IEEE 1918. 1 use cases 15\u003c\/p\u003e \u003cp\u003e2. 2. 1. Teleoperation 16\u003c\/p\u003e \u003cp\u003e2. 2. 2. Automotive 17\u003c\/p\u003e \u003cp\u003e2. 2. 3.  Immersive virtual reality (IVR) 17\u003c\/p\u003e \u003cp\u003e2. 2. 4. Internet of drones 18\u003c\/p\u003e \u003cp\u003e2. 2. 5. Inter personal communication 18\u003c\/p\u003e \u003cp\u003e2. 2. 6. Live haptic-enabled broadcast 19\u003c\/p\u003e \u003cp\u003e2. 2. 7.  Cooperative automated driving 19\u003c\/p\u003e \u003cp\u003e2. 3.  Conclusion 20\u003c\/p\u003e \u003cp\u003e2. 4.  References 20\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 3 Tactile Internet Key Enablers 21\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003ci\u003eTara Ali-Yahiya\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e3. 1.  Introduction 21\u003c\/p\u003e \u003cp\u003e3. 1. 1.  The fifth-generation system architecture 21\u003c\/p\u003e \u003cp\u003e3. 1. 2. Network slicing 23\u003c\/p\u003e \u003cp\u003e3. 1. 3. Network function virtualization 25\u003c\/p\u003e \u003cp\u003e3. 1. 4. Software-defined networking 26\u003c\/p\u003e \u003cp\u003e3. 1. 5. Edge computing 27\u003c\/p\u003e \u003cp\u003e3. 1. 6.  Artificial intelligence 29\u003c\/p\u003e \u003cp\u003e3. 2. Conclusion 31\u003c\/p\u003e \u003cp\u003e3. 3. References 31\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 4 6G for Tactile Internet 35\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003ci\u003ePinar Kirci and Tara Ali-Yahiya\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e4. 1.  Introduction 35\u003c\/p\u003e \u003cp\u003e4. 2. Thearchitectureof6G 37\u003c\/p\u003e \u003cp\u003e4. 2. 1. Networkperformanceof6G 38\u003c\/p\u003e \u003cp\u003e4. 2. 2. Space network 39\u003c\/p\u003e \u003cp\u003e4. 2. 3. Air network 40\u003c\/p\u003e \u003cp\u003e4. 2. 4.  Ground network 40\u003c\/p\u003e \u003cp\u003e4. 2. 5. Underwater network 41\u003c\/p\u003e \u003cp\u003e4. 3.  6G channel measurements and characteristics 41\u003c\/p\u003e \u003cp\u003e4. 3. 1. Optical wireless channel 41\u003c\/p\u003e \u003cp\u003e4. 3. 2.  Unmanned aerial vehicle (UAV) channel 42\u003c\/p\u003e \u003cp\u003e4. 3. 3. Underwater acoustic channel 43\u003c\/p\u003e \u003cp\u003e4. 3. 4.  Satellite channel 43\u003c\/p\u003e \u003cp\u003e4. 3. 5. RFandterahertznetworksin6G 45\u003c\/p\u003e \u003cp\u003e4. 3. 6.  Visible light communication technology 48\u003c\/p\u003e \u003cp\u003e4. 3. 7.  Orbital angular momentum technology 48\u003c\/p\u003e \u003cp\u003e4. 4. 6GcellularInternetofThings 49\u003c\/p\u003e \u003cp\u003e4. 5.  Energy self-sustainability (ESS) in 6G 50\u003c\/p\u003e \u003cp\u003e4. 6. IoT-integrated ultra smart city life 52\u003c\/p\u003e \u003cp\u003e4. 7. AI-enabled6Gnetworks 55\u003c\/p\u003e \u003cp\u003e4. 8.  AI- and ML-based security management in super IoT 59\u003c\/p\u003e \u003cp\u003e4. 9. Securityfor6G 60\u003c\/p\u003e \u003cp\u003e4. 10.  The WEAFMnecosystem (water, earth, air, fire micro\/nanoecosystem) with 6G and Tactile Internet 61\u003c\/p\u003e \u003cp\u003e4. 11. References 63\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 5 IoT, IoE and Tactile Internet 65\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003ci\u003eWrya Monnet\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e5. 1. From M2MtoIoT 66\u003c\/p\u003e \u003cp\u003e5. 2.  Classification of remote monitoring and control systems 66\u003c\/p\u003e \u003cp\u003e5. 3.  IoT-enabling technologies 67\u003c\/p\u003e \u003cp\u003e5. 3. 1. IoT hardware 67\u003c\/p\u003e \u003cp\u003e5. 3. 2. IoT software 67\u003c\/p\u003e \u003cp\u003e5. 3. 3. IoT connectivity 67\u003c\/p\u003e \u003cp\u003e5. 4.  Architectural design and interfaces 68\u003c\/p\u003e \u003cp\u003e5. 5. IoT communication protocols 71\u003c\/p\u003e \u003cp\u003e5. 5. 1.  Message Queuing Telemetry Transport (MQTT) 72\u003c\/p\u003e \u003cp\u003e5. 5. 2.  Constrained Application Protocol (CoAP) 74\u003c\/p\u003e \u003cp\u003e5. 5. 3.  Data Distribution Service for real-time systems (DDS) 76\u003c\/p\u003e \u003cp\u003e5. 5. 4.  Open Mobile Alliance Device Management (OMA-DM) 79\u003c\/p\u003e \u003cp\u003e5. 6. Internet of Everything (IoE) 80\u003c\/p\u003e \u003cp\u003e5. 6. 1.  Enabling technologies for the IoE 81\u003c\/p\u003e \u003cp\u003e5. 7.  Protocol comparisons and the readiness for TI 82\u003c\/p\u003e \u003cp\u003e5. 8.  TI-IoT models and challenges 83\u003c\/p\u003e \u003cp\u003e5. 9. Edge computing in the IoT 85\u003c\/p\u003e \u003cp\u003e5. 9. 1. Edge computing paradigms 86\u003c\/p\u003e \u003cp\u003e5. 10.  Real-time IoT and analytics versus real time in TI 88\u003c\/p\u003e \u003cp\u003e5. 11. From IoT towardsTI 88\u003c\/p\u003e \u003cp\u003e5. 12. Conclusion 90\u003c\/p\u003e \u003cp\u003e5. 13. References 91\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 6 Telerobotics 95\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003ci\u003eWrya Monnet\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e6. 1.  Introduction 95\u003c\/p\u003e \u003cp\u003e6. 2. Teleoperation evolution to telepresence 96\u003c\/p\u003e \u003cp\u003e6. 3. Tele presence applications 97\u003c\/p\u003e \u003cp\u003e6. 4.  Teleoperation system components 99\u003c\/p\u003e \u003cp\u003e6. 4. 1. Master domains 102\u003c\/p\u003e \u003cp\u003e6. 4. 2.  Network domain (communication channel) 102\u003c\/p\u003e \u003cp\u003e6. 4. 3. Slave domain 102\u003c\/p\u003e \u003cp\u003e6. 5.  Architecture of bilateral teleoperation control system 103\u003c\/p\u003e \u003cp\u003e6. 5. 1.  Classification of the control systems architectures 106\u003c\/p\u003e \u003cp\u003e6. 5. 2.  Discrete architecture with transmission delay 107\u003c\/p\u003e \u003cp\u003e6. 6.  Performance and transparency of telepresence systems 110\u003c\/p\u003e \u003cp\u003e6. 6. 1.  Passivity and stability 110\u003c\/p\u003e \u003cp\u003e6. 6. 2. Time delay issues 112\u003c\/p\u003e \u003cp\u003e6. 7.  Other methods for time-delay mitigation 116\u003c\/p\u003e \u003cp\u003e6. 8. Teleoperation over the Internet 117\u003c\/p\u003e \u003cp\u003e6. 9.  Multiple access to a teleoperation system 119\u003c\/p\u003e \u003cp\u003e6. 10. A use case 121\u003c\/p\u003e \u003cp\u003e6. 11. Conclusion 122\u003c\/p\u003e \u003cp\u003e6. 12. References 122\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 7 Haptic Data: Compression and Transmission Protocols 127\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003ci\u003eWrya Monnet\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e7. 1.  Introduction 127\u003c\/p\u003e \u003cp\u003e7. 2. Haptic perception 128\u003c\/p\u003e \u003cp\u003e7. 2. 1. Human haptic perception 128\u003c\/p\u003e \u003cp\u003e7. 2. 2.  Telerobotic tactile and haptic perception 128\u003c\/p\u003e \u003cp\u003e7. 2. 3.  Tactile sensing for material recognition 129\u003c\/p\u003e \u003cp\u003e7. 2. 4.  Tactile sensing for object shape recognition 130\u003c\/p\u003e \u003cp\u003e7. 2. 5.  Tactile sensing for pose estimation 131\u003c\/p\u003e \u003cp\u003e7. 3.  Haptic interfaces 133\u003c\/p\u003e \u003cp\u003e7. 3. 1. Haptic interface for tele presence 133\u003c\/p\u003e \u003cp\u003e7. 3. 2.  Haptic and tactile sensors and actuators 135\u003c\/p\u003e \u003cp\u003e7. 4. Haptic compression 139\u003c\/p\u003e \u003cp\u003e7. 5. Haptic transport protocols 142\u003c\/p\u003e \u003cp\u003e7. 5. 1. Application layer protocols 143\u003c\/p\u003e \u003cp\u003e7. 5. 2. Transport layer protocols 146\u003c\/p\u003e \u003cp\u003e7. 6.  Multi-transport protocols 149\u003c\/p\u003e \u003cp\u003e7. 7. Haptic transport protocol performance metrics 149\u003c\/p\u003e \u003cp\u003e7. 8. Conclusion 150\u003c\/p\u003e \u003cp\u003e7. 9. References 150\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 8 Mapping Wireless Networked Robotics into Tactile Internet 155\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003ci\u003eNicola Roberto Zema and Tara Ali-Yahiya\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e8. 1.  Wireless networked robots 155\u003c\/p\u003e \u003cp\u003e8. 2. WNR traffic requisites 158\u003c\/p\u003e \u003cp\u003e8. 2. 1. Types of traffic in WNRs 158\u003c\/p\u003e \u003cp\u003e8. 3. Traffic shaping and TI haptic codecs 160\u003c\/p\u003e \u003cp\u003e8. 3. 1.  Introduction 161\u003c\/p\u003e \u003cp\u003e8. 3. 2. Mapping WNR control traffic to TI 161\u003c\/p\u003e \u003cp\u003e8. 4.  WNRs in the Tactile Internet architecture 164\u003c\/p\u003e \u003cp\u003e8. 4. 1.  WNRs in the TI architecture and interfaces 165\u003c\/p\u003e \u003cp\u003e8. 5. Conclusion 169\u003c\/p\u003e \u003cp\u003e8. 6. References 170\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 9 HoIP over 5G for Tactile Internet Teleoperation Application 173\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003ci\u003eTara Ali-Yahiya, Wryamonnet and Bakhtiar M.  Amin\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e9. 1. Relatedworks 174\u003c\/p\u003e \u003cp\u003e9. 2.  5G architecture design for Tactile Internet 179\u003c\/p\u003e \u003cp\u003e9. 2. 1.  Tactile edge A 180\u003c\/p\u003e \u003cp\u003e9. 2. 2. Network domain 182\u003c\/p\u003e \u003cp\u003e9. 2. 3.  Protocol stack of 5G integration with IEEE 1918. 1 182\u003c\/p\u003e \u003cp\u003e9. 3. HapticsoverIP 183\u003c\/p\u003e \u003cp\u003e9. 4. Teleoperationcasestudy 185\u003c\/p\u003e \u003cp\u003e9. 4. 1.  Master to slave (uplink) data rate in edge A 187\u003c\/p\u003e \u003cp\u003e9. 4. 2.  Slave to master (downlink) data rate in edge B 187\u003c\/p\u003e \u003cp\u003e9. 4. 3. Encapsulating the haptic data in HoIP 188\u003c\/p\u003e \u003cp\u003e9. 4. 4.  5G network data and control handling 188\u003c\/p\u003e \u003cp\u003e9. 4. 5. Case study operational states 190\u003c\/p\u003e \u003cp\u003e9. 4. 6. Case study protocol stack 191\u003c\/p\u003e \u003cp\u003e9. 5. Simulationresults 192\u003c\/p\u003e \u003cp\u003e9. 5. 1.  Simulation topology 193\u003c\/p\u003e \u003cp\u003e9. 5. 2. NS3networkarchitecture 194\u003c\/p\u003e \u003cp\u003e9. 5. 3. Simulation scenario 196\u003c\/p\u003e \u003cp\u003e9. 5. 4. Simulation results 198\u003c\/p\u003e \u003cp\u003e9. 6. Conclusion 203\u003c\/p\u003e \u003cp\u003e9. 7. References 203\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 10 Issues and Challenges Facing Low Latency in the Tactile Internet 209\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003ci\u003eTara Ali-Yahiya\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e10. 1.  Introduction 209\u003c\/p\u003e \u003cp\u003e10. 1. 1.  Technical requirements for the TI 211\u003c\/p\u003e \u003cp\u003e10. 2.  Low latency in the Tactile Internet 212\u003c\/p\u003e \u003cp\u003e10. 2. 1. Resource allocation 212\u003c\/p\u003e \u003cp\u003e10. 2. 2. Mobile edge computing 213\u003c\/p\u003e \u003cp\u003e10. 2. 3. Network coding 214\u003c\/p\u003e \u003cp\u003e10. 2. 4. Haptic communication protocols 214\u003c\/p\u003e \u003cp\u003e10. 3.  Intelligence and the Tactile Internet 216\u003c\/p\u003e \u003cp\u003e10. 4.  Edge intelligent 216\u003c\/p\u003e \u003cp\u003e10. 5. Openissues 219\u003c\/p\u003e \u003cp\u003e10. 6. Conclusion 220\u003c\/p\u003e \u003cp\u003e10. 7. References 221\u003c\/p\u003e \u003cp\u003eList of Authors 227\u003c\/p\u003e \u003cp\u003eIndex 229\u003c\/p\u003e","brand":"ISTE Ltd","offers":[{"title":"Default Title","offer_id":49412636836183,"sku":"9781789450200","price":124.15,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781789450200.jpg?v=1730517443"},{"product_id":"information-systems-management-governance-urbanization-and-alignment-9781848218550","title":"Information Systems Management: Governance,","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eInformation Systems Management is intended to sensitize the heads of organizations to the issues raised by information systems (IS). Through its pedagogical presentation, the book ensures that issues related to IS are not left solely to the experts in the field.\u003cbr\u003e \u003cbr\u003e The book combines and analyzes three key concepts of IS: governance, urbanization and alignment. While governance requires the implementation of a number of means, bodies and procedures to manage IS more effectively, urbanization involves visualization methods to enable the manager to take into account the different levels of the organization of an IS and their coherence. Finally, alignment assesses the ability of the IS to make a significant contribution to the organization's strategy.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eForeword xi\u003c\/p\u003e \u003cp\u003eIntroduction xv\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart 1 Governing the Stakeholders \u003c\/b\u003e\u003cb\u003e1\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eIntroduction to Part 1 \u003c\/b\u003e\u003cb\u003e3\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 1 Information Systems Stakeholders \u003c\/b\u003e\u003cb\u003e5\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e1.1 The technological environment of IS stakeholders, and its development 6\u003c\/p\u003e \u003cp\u003e1.2 Impact of the developing technologies on organizational management 8\u003c\/p\u003e \u003cp\u003e1.3 Understanding and categorizing the human stakeholders in IS 11\u003c\/p\u003e \u003cp\u003e1.3.1 The days of the pioneers 11\u003c\/p\u003e \u003cp\u003e1.3.2 The birth of the information systems manager, a change in status 13\u003c\/p\u003e \u003cp\u003e1.3.3 Organizing functions around IS governance 14\u003c\/p\u003e \u003cp\u003e1.3.4 Extending IS from internal stakeholders to external stakeholders 18\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 2 From Global Governance to IS Governance \u003c\/b\u003e\u003cb\u003e21\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e2.1 From organizational governance to IS governance 22\u003c\/p\u003e \u003cp\u003e2.1.1 COSO standards 24\u003c\/p\u003e \u003cp\u003e2.1.2 The Sarbanes–Oxley Act 25\u003c\/p\u003e \u003cp\u003e2.2 Defining IS governance 26\u003c\/p\u003e \u003cp\u003e2.3 IS governance in an outsourcing strategy 28\u003c\/p\u003e \u003cp\u003e2.3.1 The scope of outsourcing and the stakeholders involved 30\u003c\/p\u003e \u003cp\u003e2.3.2 A dual strategy 31\u003c\/p\u003e \u003cp\u003e2.3.3 Transactional governance 32\u003c\/p\u003e \u003cp\u003e2.4 IS governance in a resource pooling strategy 33\u003c\/p\u003e \u003cp\u003e2.4.1 Hybrid forms between hierarchy and market 34\u003c\/p\u003e \u003cp\u003e2.4.2 Self-organized forms 37\u003c\/p\u003e \u003cp\u003e2.5 IS governance in a co-management strategy with stakeholders 39\u003c\/p\u003e \u003cp\u003e2.5.1 The forgotten stakeholders 40\u003c\/p\u003e \u003cp\u003e2.5.2 Recognizing stakeholder contributions 42\u003c\/p\u003e \u003cp\u003e2.5.3 A multifaceted approach with a strong HR emphasis 43\u003c\/p\u003e \u003cp\u003e2.6 Open innovation type software 44\u003c\/p\u003e \u003cp\u003e2.7 Exercise: Bacchus 45\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 3 IS Governance in Practice \u003c\/b\u003e\u003cb\u003e49\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e3.1 IS governance organizational models 50\u003c\/p\u003e \u003cp\u003e3.1.1 Centralized governance 50\u003c\/p\u003e \u003cp\u003e3.1.2 Decentralized governance 51\u003c\/p\u003e \u003cp\u003e3.1.3 Federal governance 52\u003c\/p\u003e \u003cp\u003e3.1.4 Internal software and computing services-type governance 53\u003c\/p\u003e \u003cp\u003e3.2 IS governance benchmarks 54\u003c\/p\u003e \u003cp\u003e3.2.1 Control Objectives for Information and related Technology (COBIT) 56\u003c\/p\u003e \u003cp\u003e3.2.2 Enterprise Value, Governance of IT Investments (ValIT) 58\u003c\/p\u003e \u003cp\u003e3.2.3 IT Framework for Management of IT-Related Business Risks (RiskIT) 59\u003c\/p\u003e \u003cp\u003e3.2.4 Global Technology Audit Guide (GTAG) 60\u003c\/p\u003e \u003cp\u003e3.2.5 Information Technology Infrastructure Library (ITIL) 60\u003c\/p\u003e \u003cp\u003e3.2.6 International Organization for Standardization\/International Electrotechnical 61\u003c\/p\u003e \u003cp\u003e3.2.7 Specific benchmarks 62\u003c\/p\u003e \u003cp\u003e3.3 Implement a best practice benchmark 63\u003c\/p\u003e \u003cp\u003e3.4 Exercise: GreenNRJ 65\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart 2 Urbanizing the Territories \u003c\/b\u003e\u003cb\u003e69\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eIntroduction to Part 2 \u003c\/b\u003e\u003cb\u003e71\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 4 The Information Systems Territory \u003c\/b\u003e\u003cb\u003e73\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e4.1 The territory 73\u003c\/p\u003e \u003cp\u003e4.2 Organizational and microeconomic territory 75\u003c\/p\u003e \u003cp\u003e4.2.1 The hierarchical-functional territory 75\u003c\/p\u003e \u003cp\u003e4.2.2 Business process territory 77\u003c\/p\u003e \u003cp\u003e4.2.3 Organizational structures 78\u003c\/p\u003e \u003cp\u003e4.3 Organizational territory and mesoeconomics 81\u003c\/p\u003e \u003cp\u003e4.4 The information systems territory 83\u003c\/p\u003e \u003cp\u003e4.5 The information systems territory and the organization’s territory 85\u003c\/p\u003e \u003cp\u003e4.5.1 The information systems territory and the hierarchical pyramid 85\u003c\/p\u003e \u003cp\u003e4.5.2 Information systems territory and functional silos 86\u003c\/p\u003e \u003cp\u003e4.5.3 Information systems territory and the hierarchical-functional pyramid 89\u003c\/p\u003e \u003cp\u003e4.6 Information systems territory and systems engineering 89\u003c\/p\u003e \u003cp\u003e4.7 Alignment between the firm’s territory and the information systems territory 94\u003c\/p\u003e \u003cp\u003e4.8 Mapping the information systems territory 100\u003c\/p\u003e \u003cp\u003e4.8.1 Process modeling 100\u003c\/p\u003e \u003cp\u003e4.8.2 Function modeling 100\u003c\/p\u003e \u003cp\u003e4.8.3 Modeling the software 101\u003c\/p\u003e \u003cp\u003e4.8.4 Modeling the hardware 101\u003c\/p\u003e \u003cp\u003e4.8.5 Modeling the informational content 101\u003c\/p\u003e \u003cp\u003e4.8.6 Integrative modeling 102\u003c\/p\u003e \u003cp\u003e4.9 Exercise: Linky and Enedis’ information systems territory 108\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 5 Territorial Urbanization \u003c\/b\u003e\u003cb\u003e111\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e5.1 Urbanization 111\u003c\/p\u003e \u003cp\u003e5.2 Urbanization of information systems 113\u003c\/p\u003e \u003cp\u003e5.3 Urbanization: approaches and objectives 116\u003c\/p\u003e \u003cp\u003e5.3.1 Understanding the existing information system 116\u003c\/p\u003e \u003cp\u003e5.3.2 Defining the target information system and the associated trajectory 118\u003c\/p\u003e \u003cp\u003e5.3.3 Providing the tools to steer development 119\u003c\/p\u003e \u003cp\u003e5.4 The planner’s job 121\u003c\/p\u003e \u003cp\u003e5.5 The limits 124\u003c\/p\u003e \u003cp\u003e5.6 Exercise: the urbanization of France’s government information systems 127\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 6 Urbanizing the Inter-organizational Information System \u003c\/b\u003e\u003cb\u003e129\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e6.1 Inter-organizational territory 129\u003c\/p\u003e \u003cp\u003e6.1.1 Inter-organizational territories and the value chain: the sectorial chain 130\u003c\/p\u003e \u003cp\u003e6.1.2 Inter-organizational territories and the value chain: the ecosystem 134\u003c\/p\u003e \u003cp\u003e6.2 Inter-organizational territory of the information system 135\u003c\/p\u003e \u003cp\u003e6.2.1 The extended information system 136\u003c\/p\u003e \u003cp\u003e6.2.2 The cooperative information system 136\u003c\/p\u003e \u003cp\u003e6.3 Alignment and representation of the inter-organizational information systems territory 142\u003c\/p\u003e \u003cp\u003e6.4 Urbanization of an inter-organizational information system 143\u003c\/p\u003e \u003cp\u003e6.4.1 Cloud computing 145\u003c\/p\u003e \u003cp\u003e6.4.2 Computing standards 148\u003c\/p\u003e \u003cp\u003e6.4.3 Free software 150\u003c\/p\u003e \u003cp\u003e6.4.4 Open data 153\u003c\/p\u003e \u003cp\u003e6.5 The job of the inter-organizational information systems planner 154\u003c\/p\u003e \u003cp\u003e6.6 Exercise: AGK 156\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart 3 Project Alignment \u003c\/b\u003e\u003cb\u003e159\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eIntroduction to Part 3 \u003c\/b\u003e\u003cb\u003e161\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 7 Information Systems Project Management \u003c\/b\u003e\u003cb\u003e163\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e7.1 Strategy of information systems projects 163\u003c\/p\u003e \u003cp\u003e7.1.1 The strategic plan 164\u003c\/p\u003e \u003cp\u003e7.1.2 Business department’s strategy 164\u003c\/p\u003e \u003cp\u003e7.1.3 Operational project governance 164\u003c\/p\u003e \u003cp\u003e7.1.4 Budget management 166\u003c\/p\u003e \u003cp\u003e7.1.5 Quality system 167\u003c\/p\u003e \u003cp\u003e7.2 Roll-out of a traditional information systems project 167\u003c\/p\u003e \u003cp\u003e7.2.1 Defining, researching and initializing the project 167\u003c\/p\u003e \u003cp\u003e7.2.2 Developing and building the information systems solution 168\u003c\/p\u003e \u003cp\u003e7.2.3 Management and roll-out of the IS solution 168\u003c\/p\u003e \u003cp\u003e7.2.4 Project assessment 169\u003c\/p\u003e \u003cp\u003e7.3 Agile information systems projects: a development methodology, a process and a philosophy 169\u003c\/p\u003e \u003cp\u003e7.3.1 An empirical, iterative, incremental approach 171\u003c\/p\u003e \u003cp\u003e7.3.2 Can all projects become agile? 173\u003c\/p\u003e \u003cp\u003e7.4 DevOps: making the link between information systems developments and IS management committee procedures 175\u003c\/p\u003e \u003cp\u003e7.5 Security in information systems projects 177\u003c\/p\u003e \u003cp\u003e7.5.1 Risk parameter assessment 178\u003c\/p\u003e \u003cp\u003e7.5.2 Risk analysis 179\u003c\/p\u003e \u003cp\u003e7.5.3 Security in development 180\u003c\/p\u003e \u003cp\u003e7.5.4 Security for putting into production and deployment: towards a permanent watch 181\u003c\/p\u003e \u003cp\u003e7.6 Exercise: cybersecurity in projects, managing tomorrow’s threats 182\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 8 Technology, Alignment and Strategic Transformation \u003c\/b\u003e\u003cb\u003e185\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e8.1 The alignment of stakeholders, territories and projects 186\u003c\/p\u003e \u003cp\u003e8.2 Strategic alignment 187\u003c\/p\u003e \u003cp\u003e8.3 Competition, technological revolutions and new strategies 190\u003c\/p\u003e \u003cp\u003e8.4 Strategic transformation linked to information systems and new technologies 194\u003c\/p\u003e \u003cp\u003e8.5 Towards a dynamic perspective of strategic transformation linked to the information system 198\u003c\/p\u003e \u003cp\u003e8.6 Exercise: TechOne: Big Data and the Cloud 198\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 9 Auditing Information Systems \u003c\/b\u003e\u003cb\u003e201\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e9.1 What is an audit? 201\u003c\/p\u003e \u003cp\u003e9.1.1 A need for measurement: alignment by audit 201\u003c\/p\u003e \u003cp\u003e9.1.2 The place of the audit 203\u003c\/p\u003e \u003cp\u003e9.2 Information systems and auditing 205\u003c\/p\u003e \u003cp\u003e9.2.1 Information system internal audits 206\u003c\/p\u003e \u003cp\u003e9.2.2 Information system external audits 207\u003c\/p\u003e \u003cp\u003e9.3 The audit process 210\u003c\/p\u003e \u003cp\u003e9.3.1 Structuring an information system audit project 211\u003c\/p\u003e \u003cp\u003e9.4 Scope of the audit 212\u003c\/p\u003e \u003cp\u003e9.4.1 Domains and processes audited 214\u003c\/p\u003e \u003cp\u003e9.5 Audit repositories 215\u003c\/p\u003e \u003cp\u003e9.6 Towards an approach via the risks of strategic alignment? 217\u003c\/p\u003e \u003cp\u003e9.7 Conclusion 219\u003c\/p\u003e \u003cp\u003e9.8 Exercise: an auditor’s view 219\u003c\/p\u003e \u003cp\u003eConclusion 221\u003c\/p\u003e \u003cp\u003eGlossary 231\u003c\/p\u003e \u003cp\u003eReferences 241\u003c\/p\u003e \u003cp\u003eIndex 251\u003c\/p\u003e","brand":"ISTE Ltd and John Wiley \u0026 Sons Inc","offers":[{"title":"Default Title","offer_id":49413720998231,"sku":"9781848218550","price":125.06,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781848218550.jpg?v=1791478789"},{"product_id":"analytics-in-healthcare-an-introduction-9781938904646","title":"Analytics in Healthcare: An Introduction","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\u003cem\u003eAnalytics in Healthcare: An Introduction\u003c\/em\u003e provides a clear, straightforward roadmap to achieving your goals within the domain of healthcare analytics. Whether you are a student looking for a career path or a staff member within a healthcare organization needing to apply the value that your institution’s data can provide, this manual will give you direction. Building on chapters that describe the evolution of healthcare analytics, others then address current and upcoming challenges including productive data mining from electronic health records, data governance, and the DELTA analytics maturity model. An appendix with learning modules for healthcare providers on secondary use of data as well as a comprehensive glossary are unique features of the book. The authors’ varied experiences and perspectives demonstrate the range of opportunities where healthcare analytics can be applied to make a difference in the current healthcare climate. As a quick and manageable read, this to-the-point resource serves as an invaluable tool to building your analytics program. \u003c\/p\u003e","brand":"Taylor \u0026 Francis Inc","offers":[{"title":"Default Title","offer_id":49414834585943,"sku":"9781938904646","price":75.04,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781938904646.jpg?v=1730525042"},{"product_id":"connected-medical-devices-integrating-patient-care-data-in-healthcare-systems-9781938904783","title":"Connected Medical Devices: Integrating Patient","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eWithin a healthcare enterprise, patient vital signs and other automated measurements are communicated from connected medical devices to end-point systems, such as electronic health records, data warehouses and standalone clinical information systems. \u003cb\u003eConnected Medical Devices: Integrating Patient Care Data in Healthcare Systems\u003c\/b\u003e explores how medical device integration (MDI) supports quality patient care and better clinical outcomes by reducing clinical documentation transcription errors, improving data accuracy and density within clinical records and ensuring the complete capture of medical device information on patients. \u003cbr\u003e\u003cbr\u003eThe book begins with a comprehensive overview of the types of medical devices in use today and the ways in which those devices interact, before examining factors such as interoperability standards, patient identification, clinical alerts and regulatory and security considerations. 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Comprehensive in scope, this text covers applied and practical elements, theory, and the reasons for the design of applications and security techniques. It covers both the management and the engineering issues of computer security. It provides excellent examples of ideas and mechanisms that demonstrate how disparate techniques and principles are combined in widely-used systems. 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