{"title":"Medical administration and management Books","description":"","products":[{"product_id":"death-in-the-blood-the-most-shocking-scandal-in-nhs-history-from-the-journalist-who-has-followed-the-story-for-over-two-decades-9781035405244","title":"Death in the Blood the most shocking scandal in","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\u003cb\u003e''This book should rock Whitehall to its foundations.'' - Andy Burnham\u003c\/b\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003e''This is crusading journalism at its best.'' - Lord Owen\u003cbr\u003e\u003c\/b\u003e\u003cbr\u003eIn the 1970s and 1980s almost 5,000 people in the UK contracted HIV or hepatitis C after being infected by contaminated NHS blood products, including the notorious Factor VIII, yet no organisation or individual has ever been held to account. So far, more than 2,800 are known to have died, while tens of thousands more lives have been destroyed in the families of those affected.\u003cbr\u003e\u003cbr\u003eCaroline Wheeler has been reporting on this scandal - the worst treatment disaster in the history of the NHS - for over two decades. She has been integral to the campaign for justice for the victims and their families, and played a pivotal role in persuading Prime Minister Theresa May to agree to the infected blood inquiry in 2019, the findings of which are expected to be published in late 2023.\u003cbr\u003e\u003cbr\u003e\u003cb\u003e\u003ci\u003eDeath in the Blood\u003c\/i\u003e\u003c\/b\u003e will be based \u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\u003cb\u003eThis book should rock Whitehall to its foundations.\u003c\/b\u003e It shows it was complicit in \u003cb\u003ea criminal cover-up on an industrial scale \u003c\/b\u003elasting five decades. \u003cb\u003eIt should prompt major changes to the way Britain is run \u003c\/b\u003e- starting with a duty of candour on all public servants. -- Andy Burnham, Mayor of Great Manchester\u003cbr\u003e\u003cb\u003eThis is crusading journalism at its best.\u003c\/b\u003e Caroline Wheeler, a rookie reporter in Birmingham, hearing that contaminated blood transfusions had given hepatitis and HIV to a haemophiliac began to campaign for justice and has continued today as Political Editor of \u003ci\u003eThe Sunday Times\u003c\/i\u003e. This book chronicles the long campaign, the denials and obstruction and why the Infected Blood Inquiry will soon bring some comfort to sufferers and their families. -- Lord Owen\u003cbr\u003e\u003cb\u003eThis is the definitive analysis of the worst health scandal in British history.\u003c\/b\u003e The terrifying lengths that the state went to to hide this outrage should chill us all. Wheeler's compassion in her approach to the horror she uncovered will stay with me forever. -- Professor Lucy Easthope, author of When the Dust Settles\u003cbr\u003eCaroline shines a fierce light on the darkest of episodes. \u003cb\u003eThis is an important account based on years of meticulous investigation.\u003c\/b\u003e It exposes the shame of how some of the most vulnerable were failed - and reveals the long fight to give a voice to those whose pain was silenced. -- Laura Kuenssberg\u003cbr\u003eCaroline has been so supportive to the victims and survivors of the NHS contaminated blood scandal. \u003cb\u003eShe has been an integral part of our long fight for justice and enabled people like me to speak out with confidence\u003c\/b\u003e, when there was little confidence before -- Ade Goodyear, former pupil at Treloar School\u003cbr\u003e\u003cb\u003eA gripping narrative\u003c\/b\u003e, strengthened by Wheeler's longstanding connection to the story * Financial  Times *\u003cbr\u003e\u003cb\u003eMoving, angering\u003c\/b\u003e * The Times *\u003c\/p\u003e","brand":"Headline Publishing Group","offers":[{"title":"Default Title","offer_id":47836683469143,"sku":"9781035405244","price":18.7,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781035405244.jpg?v=1710380745"},{"product_id":"oxford-professional-practice-handbook-of-medical-leadership-and-management-9780192849007","title":"Oxford Professional Practice Handbook of Medical","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eIn this book the basics of clinical leadership are provided with a practical approach on how to be an effective clinical leader and manager.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e...doctors in training and early career GPs see leadership as crucial - not an \"add on\", but a necessity in their daily lives. It's great to see a handbook to support doctors with their learning and development on this topic. * The Big GP Consultation *\u003cbr\u003e...refreshing to see such a strong focus on equitable, compassionate and person-centred care. The need to recalibrate our healthcare system to ensure it delivers care that is convenient for patients, rather than providers is a key takeaway. * Rammina, Medical Doctor, Senior Lecturer in Clinical Leadership, Sheffield Hallam University *\u003cbr\u003eThis book is relevant to clinicians at every level within health and social care. Whilst there are some aspects that are specific to doctors (job planning etc), many of the key learnings are relevant for all healthcare professionals. * Rammina, Medical Doctor, Senior Lecturer in Clinical Leadership, Sheffield Hallam University *\u003cbr\u003eFor many of us our leadership skills have been shaped by hands on experience. This handbook helps to guide those emerging leaders with insights from those who have been through their own leadership journeys. * Qasim Malik, Junior Doctor, Clinical Education Fellow, University of Warwick *\u003cbr\u003eThis book is a great introduction for aspiring medical leaders at all career stages and I commend it to you. * Dr Paul Evans, Medical Director, Faculty of Medical Leadership \u0026amp; Management (FMLM) *\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e1: Introduction to leadership in healthcare 2: Management principles for clinical leadership 3: Leading for quality and safety 4: Leadership for improving outcomes 5: Leadership for person centred care 6: Methods and tools to implement change 7: Leadership for clinical education","brand":"Oxford University Press","offers":[{"title":"Default Title","offer_id":48732595487063,"sku":"9780192849007","price":27.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780192849007.jpg?v=1719997580"},{"product_id":"oxford-professional-practice-handbook-of-quality-improvement-in-healthcare-9780192866387","title":"Oxford Professional Practice Handbook of Quality","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eQuality of care is an essential outcome in modern healthcare, and improving this care is an integral part of the daily work of all healthcare professionals.The Handbook of Quality Improvement in Healthcare systematically covers the most modern theories and methods of improvement and implementation science in a practical and easy to follow format. It focusses on key challenges in healthcare, such as developing safe person-centred care, ensuring equity of care, meeting the challenge of climate change, and ensuring that care is safe, effective, timely, and delivered efficiently.By using helpful case studies throughout, and providing ethical, psychological, and practical advice on quality of care, this pocket-sized handbook is the ideal guide to all in healthcare today.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e1: Introduction to quality in healthcare 2: Challenges for quality improvement 3: Improvement science 4: Implementation science and quality improvement 5: Equity and quality improvement 6: Sustainable quality improvement 7: Economics of quality improvement 8: Coproducing health and person centred care 9: Standards in healthcare 10: The lens of psychology 11: How to make change happen 12: Appreciation of systems 13: Understanding variation 14: Lens of knowledge 15: Strategies for measurement 16: Measurement of person centred care 17: Application of quality improvement - preparing your quality improvement project 18: Application of quality improvement  - next steps 19: Quality improvement,  research, ethics and publishing 20: Resource hyperlinks","brand":"Oxford University Press","offers":[{"title":"Default Title","offer_id":48732605251927,"sku":"9780192866387","price":28.49,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780192866387.jpg?v=1719997615"},{"product_id":"challenges-and-opportunities-in-public-service-interpreting-9781137449993","title":"Challenges and Opportunities in Public Service","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eChapters focus on how all stakeholders need to appreciate the wider context of political and economic realities whilst collaborating more responsibly to deliver the conditions, training and support needed for expert linguists to be attracted to and retained in this vital profession.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eGeneral Introduction. -PART I: The present and the future of the public service interpreting marketplace. -Introduction to PART I. -Chapter 1: Assessing current stakeholders’ needs and expectations. -Chapter 2: Professionalisation and standardisation of Public Service Interpreting. -Chapter 3: Stakeholders’ guide and handbook. -Chapter 4: Fit-to-practise versus exam-ready legal public service interpreter training; training for real-life or for the exam?. -Chapter 5: Towards a Unified Model for Interpreter User Training in Communication via an Interpreter: The Norwegian Experience. -PART II: The interface of interpreter mediated encounters and training opportunities in public service interpreting. -Introduction to PART II. -Chapter 6: Insight into ethical dilemmas in Public Service Interpreting and interpreters’ training needs. -Chapter 7: Public Service Interpreting and Business Negotiation Interpreting: Friends or Foes?. -Chapter 8: Foreigners before Themis: Legal Interpreting in Greece. -General Conclusion.","brand":"Palgrave Macmillan","offers":[{"title":"Default Title","offer_id":48738384150871,"sku":"9781137449993","price":999.99,"currency_code":"GBP","in_stock":false}]},{"product_id":"the-emergence-of-modern-hospital-management-and-organisation-in-the-world-1880s-1930s-9781787699908","title":"The Emergence of Modern Hospital Management and","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003ci\u003eThe Emergence of Modern Hospital Management and Organisation in the World 1880s-1930s\u003c\/i\u003e uses a range of empirical evidences and case studies drawn from previously unpublished archival sources to offer one of the first international comparative studies on the transformation and modernization of hospital management globally, a century ago.  \u003cbr\u003e  Focusing in the key years between the 1880s and the 1930s, when millions of people crossed the globe and created new large health care needs in the largest cities of the world, Paloma Fernández-Pérez analyzes core themes from a business history perspective, like organization, ownership and the professionalization of management, to reach a new understanding about the history of modern large scale healthcare institutions from the United States to China, with particular attention to Spain.   \u003cbr\u003e  The book analyses how varying institutional factors, as well as specific national elements, have influenced the application of Taylorist ideas about standardization, efficiency, and productivity, to large scale hospitals. It also demonstrates the complexities in the dissemination of Taylorist styles of management in large hospitals in the world, by presenting the diversity of situations and how they depended not just on national differences but also on the balance of power of interest groups in private and public hospitals.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eChapter 1. Health Spending and Hospitals in the World in a Long Term PerspectiveChapter 2. New Hospitals and New Ideas for the Management of Large Hospitals in Western Europe (1880s-1930s)Chapter 3. New Ideas in Hospital Organization in the United States of America: war needs, industrial organization, philanthropy, and the new scientific medicine Chapter 4. New Hospital Organization in Russia and Asia. Between Capitalism, Communism, and Imperialism Chapter 5. Latin America. Between Local Innovation and the Influence of Colonial Times, Western European Science and North American Standardization Forces Chapter 6. New Models of Hospital Organization and Management in the Early 20th century in a Large City: Barcelona Chapter 7.Conclusions. New Hospitals, New Managers, New Patterns of Hospital Organization","brand":"Emerald Publishing Limited","offers":[{"title":"Default Title","offer_id":48741564023127,"sku":"9781787699908","price":62.89,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781787699908.jpg?v=1720057979"},{"product_id":"developing-and-engaging-clinical-leaders-in-the-new-normal-of-hospitals-why-it-matters-how-to-do-it-9781803829340","title":"Developing and Engaging Clinical Leaders in the","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eHealthcare systems across the globe are currently facing perhaps the greatest challenges and pressures to date as the need to improve outcomes, efficiency, productivity, quality, customer satisfaction and sustainability have significantly risen. Further, the emerging focus on value-based healthcare has increased performance expectations. To improve capability to face these challenges, doctors were “transformed” by health organizations and systems into more hybrid figures, i.e., doctor-managers and most recently clinical leaders. Yet, in many cases their engagement hasn’t worked as expected or desired, and there is still much ambiguity on what is the set of expectations attached to the new hybrid role.\u003c\/p\u003e \u003cp\u003eProviding a systematic review of previous literature about the progressively worrying challenge in transforming doctors to clinical leaders, Lega and Pirino offer a qualitative analysis of different advanced countries facing the issue of training this hybrid role. Finding improved practices applicable elsewhere, they conclude with a case study focus on the Italian system.\u003c\/p\u003e \u003cp\u003e\u003cem\u003eDeveloping and Engaging Clinical Leaders in the “New Normal” of Hospitals\u003c\/em\u003e suggests specific policy and practice recommendations on how the system should evolve with regards to clinical leadership.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eForeword; \u003cem\u003eFederico Lega and Angela Pirino \u003c\/em\u003e\u003cbr\u003e Chapter 1. Clinical leadership in context: new public management, horizons of the “new normal”, and corporatization of health organizations \u003cbr\u003e Chapter 2. Remarks on the COVID-19 pandemic and clinical leadership’s pivotal role \u003cbr\u003e Chapter 3. 30 years of transition from doctor-managers to clinical leaders \u003cbr\u003e Chapter 4. What we know about clinical leadership \u003cbr\u003e Chapter 5. What we should take into consideration: perspectives, expectations, and advice from top hospital managers \u003cbr\u003e Chapter 6. A reference model \u003cbr\u003e Chapter 7. International comparative analysis: how clinicians and health professionals are supported and trained to take on leadership roles \u003cbr\u003e Chapter 8. Implications for policymaking and practitioners in an international context \u003cbr\u003e Chapter 9. Conclusion\u003c\/p\u003e","brand":"Emerald Publishing Limited","offers":[{"title":"Default Title","offer_id":48741864571223,"sku":"9781803829340","price":999.99,"currency_code":"GBP","in_stock":false}]},{"product_id":"reducing-risk-in-health-and-social-care-towards-outstanding-teams-and-services-2023-9781803883076","title":"Reducing Risk in Health and Social Care: Towards","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eThe Towards Outstanding series offers essential resources for health and social care services regulated by the Care Quality Commission, built around the 'five questions' that inspectors use (are services safe, effective, caring, responsive and well-led?).  Written by a senior CQC inspector, Reducing Risk in Health and Social Care takes a close-up look at the 'are they safe?' aspect of assessment, showing that exceptional safety is about the consistent and effective identification and mitigation of everyday risks for the service type. The CQC has introduced a new approach involving 'quality statements', with a greater focus on risk, and this will be the first book to include the new standards. Drawing on her extensive experience, Terri Salt sets readers on the path towards excellence by sharing examples of what works in other services, best practice, and key aspects of the CQC published guidance.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003ePreface Disclaimer  Introduction 1. Beginnings  PART 1: Regulation and risk 2. The changes to the way health and social care services will be regulated 2. Risk based inspections and ratings changes 3. Statutory Notifications; 4. Know your service! 5. How easy is it to get outstanding for the safe question 6. Human factors  PART 2: Quality Statements: a new approach  7. What are Quality Statements? 8. How Quality Statements link to regulations 9. The Fundamental Standards 10. Learning Culture 11. Safe systems, pathways and transitions 12. Safeguarding 13. Involving people to manage risks 14. Safe environments 15. Safe and effective staffing 16. Infection prevention and control 17. Medicines optimisation 18. Risk register  Conclusion  19. Summary","brand":"Pavilion Publishing and Media Ltd","offers":[{"title":"Default Title","offer_id":48741865357655,"sku":"9781803883076","price":36.71,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781803883076.jpg?v=1720059096"},{"product_id":"towards-outstanding-a-guide-to-excellence-in-health-and-social-care-9781913414696","title":"Towards Outstanding: A Guide to Excellence in","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eReflection is a process by which professionals consider experiences to gain insights about their practice. It supports people to continually improve the way they work and the care they provide, it allows for mistakes to be accepted and analysed rather than repeated, and it is encouraged by professional bodies wishing to foster improvements in services and continuous professional development. Specifically designed for staff working across health and social care, this self-development workbook guides users to reflect on experiences, focus their thoughts, generate new ideas about what good practice looks like, and understand the impact of their actions on others. Expert CQC inspector Terri Salt stresses that through careful reflection everyone in a service can make a difference - and that only when every member of staff seeks to do so can services move beyond the ordinary and start to become genuinely 'Outstanding'.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003ePART 1: INTRODUCTION Disclaimer 1.\tThe context 2.\tIntroduction  PART 2: WHAT IS OUTSTANDING? 3.\tWhat do inspectors think outstanding means? 4.\tFirst impressions and lavatories 5.\tEquality as the root of excellence 6.\tEvidence or opinion? 7.\tHonesty and integrity 8.\tClarity and shared understanding  PART 3: RATINGS AND THE FIVE KEY QUESTIONS 9.\tRatings 10.\tAre they safe? 11.\tAre they effective? 12.\tAre they caring? 13.\tAre they responsive? 14.\tAre they well-led?  PART 4: CONCLUSION 15.\tTo finish  Appendix 1: Fundamental Standards of Care Appendix 2: Safeguarding","brand":"Pavilion Publishing and Media Ltd","offers":[{"title":"Default Title","offer_id":48742733939031,"sku":"9781913414696","price":31.95,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781913414696.jpg?v=1720062604"},{"product_id":"creating-culture-through-health-leadership-volume-2-9781947602601","title":"Creating Culture through Health Leadership Volume","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eThe challenges to health, wellness, and health equity in the United States are massive. No matter what side of the discussion health care leaders are on, insufficient mental health care, adverse childhood experiences, substance use disorders, high infant mortality rate, and declining life expectancy for women are issues that leadership can rally around. The second volume in the Interdisciplinary Community-Engaged Research for Health series explores hands-on approaches that leaders can take in their community. \u003ci\u003eCreating Culture through Health Leadership\u003c\/i\u003e focuses on the practitioner’s view of community engagement and how health care leaders can build a culture of health through community-grown solutions. Volume editor Lina Svedin invites contributors from the Robert Wood Johnson Foundation’s Culture of Health Leaders program to share transformative leadership skills that advance health and equity for all. Svedin’s contributors span the fields of business, technology, architecture, education, urban farming, and the arts, and represent subject matter experts, mentors, and coaches in the private, public, nonprofit, and social sectors. The volume is a collection of innovative, engaging case studies that illuminate how health care administrators and managers can collaborate to lead change within their organization, in their regional system, and throughout the nation.\u003cbr\u003e  ","brand":"University of Cincinnati Press","offers":[{"title":"Default Title","offer_id":48742874513751,"sku":"9781947602601","price":30.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781947602601.jpg?v=1720063164"},{"product_id":"the-end-of-an-antibiotic-era-bacterias-triumph-over-a-universal-remedy-9783030707224","title":"The End of an Antibiotic Era: Bacteria's Triumph","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eIn this monograph, journalist Rinke van den Brink takes a closer look at the limitations and risks of today’s antibiotic use. Though all developed societies have grown accustomed to successfully treating bacterial infections with these wonder drugs, the author focuses on the increasing number of antibiotic-resistant infections. By examining recent mass outbreaks, readers will gain a better understanding of the global impact of antimicrobial resistance – one of the most serious public health threats today. \u003c\/p\u003e  \u003cp\u003eFollowing this somewhat disquieting review of the status quo, interviews with a number of specialists provide an outlook on possible solutions. In a world that is more connected than ever, partnerships between different healthcare systems are becoming all the more important. Rinke van den Brink uses the example of a border-spanning collaboration between the Netherlands and Germany to demonstrate how effective lines of communication can be established.\u003c\/p\u003e  \u003cp\u003eThe book offers a wealth of useful background information for healthcare personnel. Not only does it share insights into the functional microbe-antibiotic relationship; it also discusses how clinics can effectively address outbreaks, helping readers to learn from past experiences and develop effective new strategies.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003ePreface (Prof. Dr. Alex W. Friedrich)\u003cp\u003eIntroduction\u003c\/p\u003e  \u003col\u003e\n\u003cli\u003eIn the beginning there was      antibiotic resistance\u003c\/li\u003e\n\u003cli\u003eHuman and economic costs\u003c\/li\u003e\n\u003cli\u003eMega-outbreak at Maasstad      Hospital\u003c\/li\u003e\n\u003c\/ol\u003e A thin layer of faeces on everything you touch\u003cp\u003e\u003c\/p\u003e  \u003col\u003e\n\u003cli\u003eThe beginning of the end\u003c\/li\u003e\n\u003cli\u003eThe end in sight?\u003c\/li\u003e\n\u003cli\u003eLooking behind the figures\u003c\/li\u003e\n\u003cli\u003eThe role of microbiology\u003c\/li\u003e\n\u003c\/ol\u003e INTERREG projects: ‘Pathogens don’t recognise any borders’\u003cp\u003e\u003c\/p\u003e  \u003cp\u003e   Afterword\u003c\/p\u003e","brand":"Springer Nature Switzerland AG","offers":[{"title":"Default Title","offer_id":48743046480215,"sku":"9783030707224","price":26.59,"currency_code":"GBP","in_stock":true}]},{"product_id":"bedside-pain-management-interventions-9783031111877","title":"Bedside Pain Management Interventions","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eThis book describes bedside pain management interventions for basic clinical situations commonly encountered during the inpatient care. It aims to provide clinicians with real-world practical information, including patient selection, required equipment, and procedure guidance, that will optimize patient management. Each chapter addresses a particular procedure or a set of procedures, with specialties selected according to the subject matter.  \u003c\/p\u003e  \u003cp\u003ePhysicians of any specialty practicing in hospital settings, residents, fellows in training, medical students, physician assistants, nurse practitioners, nurses, psychology, chiropractors, physical therapy and integrative medicine specialists will find this text to be comprehensive and practical.\u003cbr\u003e\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cbr\u003e\u003cp\u003e\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cp\u003ePart 1.   Challenges of inpatient management of pain.  \u003c\/p\u003e  \u003cp\u003e \u003c\/p\u003e  \u003cp\u003eMolecular and physiological mechanisms of acute and chronic pain\u003c\/p\u003e  \u003cp\u003eAssessment scales, clinical tools and techniques\u003c\/p\u003e  \u003cp\u003eChallenges of the management of acute pain in hospitalized patients with preexisting chronic pain, barriers to adequate pain control in hospital settings\u003c\/p\u003e  \u003cp\u003ePatient satisfaction with inpatient management of pain. \u003c\/p\u003e  \u003cp\u003eLimitations of inpatient pharmacological treatment: opioids, NSAIDs, Antidepressants, Anti-anxiety medications, Membrane stabilizers, Antipsychotics, other medications. \u003c\/p\u003e  Patient groups with limited tolerance to pharmacologic management (end-organ failure, elderly, children, pregnant, breastfeeding patients, patients with mental conditions etc.)\u003cp\u003e\u003c\/p\u003e  \u003cp\u003e \u003c\/p\u003e  \u003cp\u003ePart 2. Bedside interventions for special populations of patients\u003c\/p\u003e  \u003cp\u003e \u003c\/p\u003e  \u003cp\u003eSpecial considerations for bedside pain management interventions for elderly\u003c\/p\u003e  \u003cp\u003eSpecial considerations for bedside pain management interventions for children\u003c\/p\u003e  \u003cp\u003eBedside interventions for parturients\u003c\/p\u003e  \u003cp\u003eNeuraxial anesthesia\u003c\/p\u003e  \u003cp\u003eBedside perioperative interventions\u003c\/p\u003e  \u003cp\u003eBedside interventions in patients with implanted pain management devices, including intrathecal pumps, spinal cord stimulators, and peripheral nerve stimulator\u003c\/p\u003e  Portable sonography and landmark techniques for bedside interventional procedures.\u003cp\u003e\u003c\/p\u003e  \u003cp\u003eComplications of bedside interventional procedures. Local anesthetic toxicity.\u003c\/p\u003e  \u003cp\u003e \u003c\/p\u003e  \u003cp\u003ePart 3. Bedside Pain Management Interventions.  \u003c\/p\u003e  \u003cp\u003e \u003c\/p\u003e  \u003cp\u003eBedside injections for head and neck pain\u003c\/p\u003e  \u003cp\u003eBedside injections for shoulder, elbow, wrist and hand pain.\u003c\/p\u003e  \u003cp\u003eBedside injections for upper back pain\u003c\/p\u003e  \u003cp\u003eBedside injections for thoracic pain\u003c\/p\u003e  \u003cp\u003eBedside injections for abdominal pain\u003c\/p\u003e  \u003cp\u003eBedside injections for pelvic pain\u003c\/p\u003e  \u003cp\u003eBedside injections for lower back and sacral pain\u003c\/p\u003e  \u003cp\u003eBedside injections for hip, knee, and foot pain\u003c\/p\u003e  \u003cp\u003eBedside injections for lower extremity pain\u003c\/p\u003e  \u003cp\u003eBedside Chiropractic and Osteopathic Manipulations\u003c\/p\u003e  \u003cp\u003eBedside Pain Psychology Interventions \u003c\/p\u003e  \u003cp\u003eBedside Physical Therapy Interventions\u003c\/p\u003e  \u003cp\u003eBedside Integrative Medicine Interventions\u003c\/p\u003e","brand":"Springer International Publishing AG","offers":[{"title":"Default Title","offer_id":48743070204247,"sku":"9783031111877","price":113.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9783031111877.jpg?v=1720063979"},{"product_id":"hospital-based-injury-and-violence-prevention-programs-the-trauma-center-guide-for-all-healthcare-professionals-9783031203565","title":"Hospital-based Injury and Violence Prevention","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eThis book offers the first comprehensive insight into hospital-based injury and violence prevention programs and describes a public health approach for the integration of population-based injury prevention into trauma centers.  \u003c\/p\u003e\u003cp\u003eThis book meets the need for a public health informed approach, as a majority of hospital-based injury and violence prevention programs are positioned within hospital systems driven by patient-centered, acute care models. Significant variability in administration, staffing and reimbursement structures across trauma centers has historically hindered standardization of injury prevention program structure and the role of the injury prevention professional.\u003c\/p\u003e\u003cp\u003eTopics in the book include the history and development of hospital-based programs, the need and process for developing data-driven and evidence-based injury prevention interventions, building trauma center capacity for outreach through partnerships, developing prevention efforts using trauma-informed care approach, community based research and program evaluation, and the role of advocacy in injury and violence prevention. \u003c\/p\u003e\u003cp\u003e The multidisciplinary team of authors offers a collaborative approach to the implementation and development of Hospital-based Injury and Violence Prevention Programs which will serve acute care nurses, trauma program managers, hospital administrators, trauma surgeons, hospital-based injury prevention professionals, and local public health professionals.\u003cbr\u003e\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\u003cb\u003e \u003c\/b\u003e\u003c\/p\u003e  \u003cp\u003e\u003cb\u003ePreface: The Role of Injury Prevention in Comprehensive Trauma Care Systems \u003c\/b\u003e\u003c\/p\u003e  \u003cp\u003eGlen Tinkoff ; Brendan Campbell \u003c\/p\u003e  \u003cp\u003e·         \u003cb\u003eSynopsis:\u003c\/b\u003e   Describes the integration of an organized approach to injury prevention into comprehensive trauma care systems. Readers will be introduced to the burden of injury as a major public health problem. The Health Resources and Services Administration (HRSA) model trauma care system plan, introduced in the early 90s, will be described as a strategy for population-based management of the injured. The rationale for support of hospital-based injury prevention programs, the professionals who manage these programs, and this unique literary offering will be provided including introductions to the forthcoming chapters authored by accomplished and expert hospital-based injury prevention professionals.\u003c\/p\u003e  \u003cp\u003e\u003cb\u003eChapter 1: Introduction\u003c\/b\u003e\u003cbr\u003e\u003c\/p\u003e  \u003cp\u003eChristy Adams; Glen Tinkoff  \u003c\/p\u003e  \u003cp\u003e·         \u003cb\u003eSynopsis\u003c\/b\u003e:  This chapter provides an overview of the history and development of Hospital-based Injury and Violence Prevention (HIVP) programs within the context of U.S. health and trauma care systems. We discuss historical and ongoing challenges faced by HIVP programs and the trauma center staff tasked with injury prevention duties. This chapter will also describe the current state of HIVP programs across the U.S., including national practices on job roles and responsibilities. We offer a framework for HIVP program development informed by the national consensus-based Standards and Indicators for Model Level I and II Trauma Center Injury and Violence Prevention Programs and the Resources for Optimal Care of the Injured Patient (2022 Standards).\u003c\/p\u003e  \u003cp\u003e\u003cb\u003eChapter 2: Public Health Fundamentals for an Effective Approach to Injury Prevention\u003c\/b\u003e\u003cbr\u003e\u003c\/p\u003e  \u003cp\u003eShelli Stephens-Stidham ; Beverly Miller \u003c\/p\u003e  \u003cp\u003e·         \u003cb\u003eSynopsis:\u003c\/b\u003e   This chapter will introduce readers to public health frameworks and concepts that inform effective injury and violence prevention interventions. While hospitals and trauma centers function under an acute care model (i.e., treat each individual patient’s injury or injuries one at a time), the greatest long-term successes to preventing injuries and violence have utilized a public health approach, which is designed to protect large groups of persons. This requires moving beyond considering individual treatment options to an “upstream approach” designed to prevent the incidents that cause the injuries. These may include socio-economic inequity, structural racism, and national, state, and local policies that have denied educational pursuits, economic opportunities, and access to services across the health care continuum. To address the multiple issues that contribute to injuries and violence, a collaborative, comprehensive, multi-layered approach is essential. \u003c\/p\u003e  \u003cp\u003e\u003cb\u003eChapter 3: \u003c\/b\u003e\u003cb\u003eThe Importance of Cultural Humility in Hospital-based Injury and Violence Prevention Programs\u003c\/b\u003e\u003cbr\u003e\u003c\/p\u003e  \u003cp\u003eRandi N. Smith ; Christine Castater; Thea James \u003c\/p\u003e  \u003cp\u003e·         \u003cb\u003eSynopsis:  \u003c\/b\u003eMost matrices considering context of trauma fail to recognize the importance of social determinants of health (SDH). Many factors including structural racism, socioeconomics, gender, sexuality, and geography intermingle to exacerbate trauma disparities. When taking all of these into consideration, socioeconomics plays the greatest role. Adverse childhood experiences (ACEs) are potentially traumatic experiences that occur in childhood and play a role in widening socioeconomic disparities. Redlining was a discriminatory practice that created disparate socioeconomic communities and has perpetuated health inequalities that still exist today. Understanding the historic and cultural contexts of violence is essential for designing effective injury and violence prevention strategies. Racial and cultural concordance helps increase trust which is needed for program recruitment and enrollment. Listening and engaging with patients and families helps to understand what matters to them. If intentionality is applied, outcomes throughout all sectors can improve.\u003c\/p\u003e  \u003cp\u003e\u003cb\u003eChapter 4:  Building Injury Prevention Capacity through Community Partnership\u003c\/b\u003e\u003cbr\u003e\u003c\/p\u003e  Dawn Porter ; Beverly Miller; Christy Adams \u003cp\u003e\u003c\/p\u003e  \u003cp\u003e·         Synopsis: Genuine community engagement is critical to the success of hospital-based injury and violence prevention (HIVP) interventions. Affecting sustainable community level reductions in injuries requires implementation of injury prevention strategies “with” a community rather than merely “in” a community. These partnerships are often strategically identified through a combination of institution-specific factors like trauma registry data, participation in local or regional injury prevention community coalitions, a hospital’s Community Health Needs Assessment (CHNA) or population health priorities, existing partnerships developed through a hospital Community Relations department, and city or county-wide health and safety initiatives.  The purpose of this chapter is to offer effective strategies for trauma centers and HIVP professionals to identify and prioritize communities or populations for injury prevention partnerships, develop sustainable and genuine partnership, and engage in the shared development, implementation, and evaluation of the injury prevention intervention. \u003c\/p\u003e  \u003cp\u003e\u003cb\u003eChapter 5: Developing a Data-Driven Approach for Injury and Violence Prevention\u003c\/b\u003e\u003cbr\u003e\u003c\/p\u003e   \u003cp\u003eSandra Strack Arabian; Glen Tinkoff\u003c\/p\u003e  \u003cp\u003e·         Synopsis:  Data is essential for injury epidemiology and is at the heart of all public health endeavors including injury and violence prevention. Epidemiology is used in public health to help determine the causes and outcomes, as well as the prevalence and incidence of cases of illness or injury in a population. This chapter will review the importance and application of data for hospital-based injury and violence prevention (HIVP) programs. Applying a public health framework and using a case study scenario throughout the chapter, we will discuss the following four sections on the use of data for HIVP programs: 1) Using data to make a difference; 2) the trauma registry; 3) data sources beyond the trauma registry; 4) data for program planning and implementation.\u003c\/p\u003e  \u003cp\u003e\u003cb\u003eChapter 6: Ensuring an Evidence Based Approach to Injury Prevention Interventions\u003c\/b\u003e\u003cbr\u003e\u003c\/p\u003e  \u003cp\u003eCourtney Edwards ;\u003cb\u003e \u003c\/b\u003ePurnima Unni\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e  ·         \u003cb\u003eSynopsis:\u003c\/b\u003e  The field of hospital-based injury and violence prevention (HIVP) is ever evolving and changing. Expectations for HIVP programs have shifted away from one-time outreach events like health and safety fairs to developing an organized approach to injury prevention using public health informed, multi-layered, evidence-based strategies. The purpose of this chapter is to describe the integral role the best available scientific evidence plays as a foundation for developing an organized approach to injury prevention and the ability to improve population health. Readers will be introduced to concepts related to the development of infrastructure supporting evidence-based practice, describing how to integrate methodical program evaluation, and the importance of contributing to ongoing scientific research in the field of hospital-based injury and violence prevention.\u003cp\u003e\u003c\/p\u003e  \u003cp\u003e\u003cb\u003eChapter 7: Conducting Research in Community-based Injury Prevention\u003c\/b\u003e\u003cbr\u003e\u003c\/p\u003e  \u003cp\u003ePina Violano; Beverly Miller \u003c\/p\u003e  \u003cp\u003e·         \u003cb\u003eSynopsis: \u003c\/b\u003eResearch is essential for developing evidence-based injury prevention initiatives, but standard methodologies used in the hospital setting are not always applicable in the community settings. This chapter discusses the importance of rigorous data driven injury and violence prevention research and the challenges faced by hospital-based injury and violence prevention professionals in conducting community-based research. In addition, it describes community-based participatory research methods and introduces proven and innovative solutions to many of the barriers to conducting effective community-based injury prevention research.\u003cb\u003e   \u003c\/b\u003e\u003c\/p\u003e  \u003cp\u003e\u003cb\u003eChapter 8: Business Planning to Sustain Injury Prevention Programming\u003c\/b\u003e\u003cbr\u003e\u003c\/p\u003e  \u003cp\u003eStewart Williams\u003c\/p\u003e  \u003cp\u003e·         Synopsis:  Hospital-based injury prevention (HIVP) programs are often expected to prove the success of their prevention initiatives. This practice typically drives program growth. Implementing these initiatives is challenging and resource intense. As a result, programs are unable to plan and conduct initiatives while simultaneously implementing evaluation to measure effectiveness. Without adequate evaluation, programs are unable to demonstrate the value of their work to stakeholders and are unable to demonstrate whether the interventions have an impact (Neilson, 2005). Unfortunately, studies indicate that the perception of program effectiveness or its reputation with the public and stakeholders often outweighs the importance of its effectiveness (Neilson, 2005). Therefore, in order to generate growth, many programs rely on initiatives that are more appealing to their audiences than they are effective in helping them.  This chapter recognizes that two separate functions exist with injury prevention programs: 1) competitive business strategy and, 2) implementing effective public health interventions. The business strategies outlined here are key to growth and maturity whereas, public health strategies need focus on proven and effective interventions.\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e  \u003cp\u003e\u003cb\u003eChapter 9: Understanding the Role of Advocacy \u003c\/b\u003e\u003cbr\u003e\u003c\/p\u003e  \u003cp\u003ePina Violano; Susan Prentiss; Jennifer Rubin; Glen Tinkoff; Christy Adams\u003c\/p\u003e  \u003cp\u003e·         \u003cb\u003eSynopsis:  \u003c\/b\u003eAdvocacy is one of the most effective upstream approaches to injury prevention because, when successful, it can influence changes in injury risk factors, individual behavior, social norms, and even social determinants of health across entire communities and populations. Trauma centers have the responsibility to engage and work with public and private decision makers at all levels to advocate for policies and practices that will reduce the burden of injury and violence. This chapter is intended to provide an overview of the various facets of advocacy from securing buy-in from hospital administration to leveraging support from a community for local change to advocating for or informing policy change.\u003c\/p\u003e  \u003cp\u003e·Chapter 10: Resources for Hospital-based Injury and Violence Prevention Professionals\u003c\/p\u003e  \u003cp\u003eJennifer Rubin;\u003cb\u003e \u003c\/b\u003eChristy Adams \u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e  \u003cp\u003e·         \u003cb\u003eSynopsis:  \u003c\/b\u003eThis chapter offers a repository of resources for guiding an organized and effective approach for trauma center-based injury and violence prevention, including professional development of injury prevention personnel.\u003c\/p\u003e  \u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e","brand":"Springer International Publishing AG","offers":[{"title":"Default Title","offer_id":48743075545431,"sku":"9783031203565","price":49.49,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9783031203565.jpg?v=1720064002"},{"product_id":"patient-safety-a-case-based-innovative-playbook-for-safer-care-9783031359323","title":"Patient Safety: A Case-based Innovative Playbook","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eThis book aims to serve as a playbook and a guide for the creation of a safer healthcare system in the contemporary healthcare ecosystem. It meets this goal through examinations of clinical case studies that illustrate core principles of patient safety, coverage of a broad range of medical errors including medication errors, and solutions to reducing medical errors that are widely applicable in many settings.\u003c\/p\u003e  \u003cp\u003e \u003c\/p\u003e  \u003cp\u003eThroughout the book, the chapters offer viewpoints from healthcare leaders, accomplished practitioners, and experts in patient safety. In addition to highlighting important concepts in patient safety, the book also provides a vision of patient safety in the subsequent decade. Furthermore, it will describe what changes need to “fall into place” between now and the next 10-15 years to have that future realized. The book presents and analyzes a number of cases to illustrate the most common types of medical errors and to help readers learn the key clinical, organizational, and systems issues in patient safety.\u003c\/p\u003e  \u003cp\u003e \u003c\/p\u003e  \u003cp\u003e\u003ci\u003ePatient Safety, 2\u003csup\u003end\u003c\/sup\u003e edition, \u003c\/i\u003eis an invaluable text for all physicians, healthcare workers, policymakers, and residents who are working towards a more equitable and effective healthcare system. \u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\u003cb\u003e\u003ci\u003eSection I: Introduction\u003c\/i\u003e\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003e\u003cb\u003e\u003ci\u003eChapter 1 - Patient safety methodologies\u003c\/i\u003e\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003e\u003cb\u003e\u003ci\u003eChapter 2 - Measuring patient safety \u003c\/i\u003e\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003e\u003cb\u003e\u003ci\u003e\u003cbr\u003e\u003c\/i\u003e\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003e\u003cb\u003e\u003ci\u003eSection II: Concepts\u003c\/i\u003e\u003c\/b\u003e\u003cb\u003e\u003ci\u003e \t \u003c\/i\u003e\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003e\u003cb\u003e\u003ci\u003eChapter 3 - Patient identification\u003c\/i\u003e\u003c\/b\u003e\u003c\/p\u003e\u003cb\u003e\u003ci\u003eChapter 4 - Teamwork and communication \u003c\/i\u003e\u003c\/b\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003cb\u003e\u003ci\u003eChapter 5 - Transitions of Care and Communications\u003c\/i\u003e\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003e\u003cb\u003e\u003ci\u003eChapter 6 - Graduate medical education and patient safety\u003c\/i\u003e\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003e\u003cb\u003e\u003ci\u003eChapter 7 – Information Technology and patient safety\u003c\/i\u003e\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003e\u003cb\u003e\u003ci\u003eChapter 8–Clinical ethics and patient safety\u003c\/i\u003e\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003e\u003cb\u003e\u003ci\u003eChapter 9 – Health Equity: A key aspect of patient safety \u003c\/i\u003e\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003e\u003cb\u003e\u003ci\u003eChapter 10 – High Reliability\u003c\/i\u003e\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003e\u003cb\u003e\u003ci\u003e\u003cbr\u003e\u003c\/i\u003e\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003e\u003cb\u003e\u003ci\u003eSection III:  Examples\u003c\/i\u003e\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003e\u003cb\u003e\u003ci\u003eChapter 11 -Medication error\u003c\/i\u003e\u003c\/b\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp\u003e\u003cb\u003e\u003ci\u003eChapter 12 - Medication reconciliation error \u003c\/i\u003e\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003e\u003cb\u003e\u003ci\u003eChapter 13 - Retained surgical items\u003c\/i\u003e\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003e\u003cb\u003e\u003ci\u003eChapter 14 - Wrong-site surgery\u003c\/i\u003e\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003e\u003cb\u003e\u003ci\u003eChapter 15 - Transfusion-related hazards\u003c\/i\u003e\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003e\u003cb\u003e\u003ci\u003eChapter 16 - Hospital-acquired infections \u003c\/i\u003e\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003e\u003cb\u003e\u003ci\u003eChapter 17–Hospital falls\u003c\/i\u003e\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003e\u003cb\u003e\u003ci\u003eChapter 18- Pressure ulcers\u003c\/i\u003e\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003e\u003cb\u003e\u003ci\u003eChapter 19 - Diagnostic error\u003c\/i\u003e\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003e\u003cb\u003e\u003ci\u003e\u003cbr\u003e\u003c\/i\u003e\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003e\u003cb\u003e\u003ci\u003eSection IV: Special considerations\u003c\/i\u003e\u003c\/b\u003e\u003cb\u003e\u003ci\u003e \t \u003c\/i\u003e\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003e\u003cb\u003e\u003ci\u003eChapter 20–Patient safety in pediatrics\u003c\/i\u003e\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003e\u003cb\u003e\u003ci\u003eChapter 21 - Patient safety in radiology \u003c\/i\u003e\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003e\u003cb\u003e\u003ci\u003eChapter 22- Patient safety in anesthesia\u003c\/i\u003e\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003e\u003cb\u003e\u003ci\u003eChapter 23 - Patient safety in behavioral health\u003c\/i\u003e\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003e\u003cb\u003e\u003ci\u003eChapter 24–Patient safety in outpatient care\u003c\/i\u003e\u003c\/b\u003e\u003c\/p\u003e\u003cb\u003e\u003ci\u003eChapter 25 - Patient safety in critical care\u003c\/i\u003e\u003c\/b\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003cb\u003e\u003ci\u003eChapter 26: Patient safety in long-term care and nursing homes\u003c\/i\u003e\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003e\u003cb\u003e\u003ci\u003eChapter 27: Patient safety in emergency department\u003c\/i\u003e\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003e\u003cb\u003e\u003ci\u003e\u003cbr\u003e\u003c\/i\u003e\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003e\u003cb\u003e\u003ci\u003eSection V: Organizational issues\u003c\/i\u003e\u003c\/b\u003e\u003cb\u003e\u003ci\u003e\t \u003c\/i\u003e\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003e\u003cb\u003e\u003ci\u003eChapter 28–Error disclosure\u003c\/i\u003e\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003e\u003cb\u003e\u003ci\u003eChapter 29–The culture of safety\u003c\/i\u003e\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003e\u003cb\u003e\u003ci\u003eChapter 30 - Second victim\u003c\/i\u003e\u003c\/b\u003e\u003c\/p\u003e\u003cbr\u003e","brand":"Springer International Publishing AG","offers":[{"title":"Default Title","offer_id":48743083311447,"sku":"9783031359323","price":42.74,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9783031359323.jpg?v=1720064036"},{"product_id":"the-handbook-of-lgbtqiainclusive-hospice-and-palliative-care-9780231206426","title":"The Handbook of LGBTQIAInclusive Hospice and","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eThis book is an accessible, expert guide to incorporating LGBTQIA-inclusive practices into end-of-life care.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\u003ci\u003eThe Handbook of LGBTQIA-Inclusive Hospice and Palliative Care\u003c\/i\u003e is poignant and practice-changing, weaving together Kimberly Acquaviva’s expertise and her life experience. An essential read for clinicians to help them provide inclusive care for all hospice and palliative care patients, especially LGBTQIA people and their loved ones. -- Holly Yang, president, American Academy of Hospice and Palliative Medicine\u003cbr\u003eThis is not just a book, it’s a stepping stone that paves the way for change and champions a revolution in hospice and palliative care. A must-read for hospice and palliative care professionals. -- Dallas Ducar, president and CEO, Transhealth\u003cbr\u003eAcquaviva’s heartfelt book on LGBTQIA-inclusive hospice and palliative care not only provides actionable advice for health professionals but also touches the soul. Through messages from the author and her late wife, who battled ovarian cancer, it beautifully illustrates the importance of compassionate, inclusive end-of-life care. A truly transformative read. -- Austin Chiang, founding president, Association for Healthcare Social Media\u003cbr\u003eWithin the pages of this book lies a resounding call to action—a plea for compassion that no healthcare professional should ignore. Having navigated the maze of serious illness and loss as a member of the LGBTQIA community, I can testify to the need for this book. My hope is that it finds its way into the hands of every hospice and palliative care professional so that every member of the LGBTQIA community can receive the high-quality, inclusive care we deserve in our most vulnerable moments. -- Jessica Halem, senior director, Eidos LGBTQ+ Health Initiative, University of Pennsylvania\u003cbr\u003e[A] thoughtful manual for care providers that acknowledges a broad variety of perspectives. * Foreword Reviews *\u003cbr\u003eWhat sets the handbook apart from other books for health care providers is that it uses everyday language, not an academic voice, to reach the largest audience. * C-Ville Weekly *\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eAbout Language in This Book\u003cbr\u003eAcknowledgments\u003cbr\u003ePreface\u003cbr\u003eIntroduction: From “Special Population” to Inclusion—A Paradigm Shift\u003cbr\u003e1. Self-Awareness and Communication\u003cbr\u003e2. Sex, Gender, Sexual Orientation, Behavior, and Health\u003cbr\u003e3. Understanding Attitudes and Access to Care\u003cbr\u003e4. The History and Physical Examination\u003cbr\u003e5. Shared Decision Making and Family Dynamics\u003cbr\u003e6. Care Planning and Coordination\u003cbr\u003e7. Ethical and Legal Issues\u003cbr\u003e8. Patient and Family Education and Advocacy\u003cbr\u003e9. Psychosocial and Spiritual Issues\u003cbr\u003e10. Ensuring Institutional Inclusiveness\u003cbr\u003e11. Advocating for Change Beyond the Institution\u003cbr\u003eGlossary\u003cbr\u003eSupplemental Reading List\u003cbr\u003eAbout the Content Expert Reviewers\u003cbr\u003eReferences\u003cbr\u003eIndex","brand":"Columbia University Press","offers":[{"title":"Default Title","offer_id":48864263930199,"sku":"9780231206426","price":105.3,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780231206426.jpg?v=1722271135"},{"product_id":"hacking-healthcare-9781449305024","title":"Hacking Healthcare","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eReady to take your IT skills to the healthcare industry? This concise book provides a candid assessment of the US healthcare system as it ramps up its use of electronic health records (EHRs) and other forms of IT to comply with the government's Meaningful Use requirements. It's a tremendous opportunity for tens of thousands of IT professionals.","brand":"O'Reilly Media","offers":[{"title":"Default Title","offer_id":48867115860311,"sku":"9781449305024","price":14.39,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781449305024.jpg?v=1722281762"},{"product_id":"leadership-in-healthcare-essential-values-and-skills-9781567938463","title":"Leadership in Healthcare: Essential Values and","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cstrong\u003eInstructor Resources: \u003c\/strong\u003e PowerPoint slides, additional discussion questions, and web links.\u003cbr\u003e\u003cp\u003eToday’s healthcare leaders face constant challenge and change. Even as they cope with a rapidly evolving environment, they also must overcome existing obstacles inherent to running multifaceted operations. A solid value system will anchor leaders as they navigate these daily hurdles.\u003c\/p\u003e   \u003cp\u003eThis highly regarded book examines leadership through the lens of such values. It provides a comprehensive overview of leadership principles specific to the healthcare environment and explores both personal and team values that drive appropriate and effective behavior. Case studies, exercises, and self-assessment tools facilitate teaching, dialogue, and self-reflection. A valuable resource for seasoned practitioners and their leadership teams, the book is also used extensively in academic courses in leadership.\u003c\/p\u003e  \u003cp\u003eUpdates to this edition include:\u003c\/p\u003e  Expanded coverage of academic theories and popular approaches to leadership  A new chapter articulating the need to identify and develop new types of leaders in healthcare   A new chapter on the extensive work of researchers who have examined the impact of leadership on organizational outcomes  Updated and expanded discussion of servant leadership, change makers, employee engagement, emotional intelligence, and groupthink  Fresh examples and cases featuring clinical leaders, including both nurses and physicians","brand":"Health Administration Press","offers":[{"title":"Default Title","offer_id":48867587653975,"sku":"9781567938463","price":67.2,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781567938463.jpg?v=1722284015"},{"product_id":"chaplaincy-and-the-soul-of-health-and-social-care-fostering-spiritual-wellbeing-in-emerging-paradigms-of-care-9781785922244","title":"Chaplaincy and the Soul of Health and Social","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eGathering together thoughts and visions of experienced practitioners, academics, educators and strategic leaders from around the world, this edited volume sheds light on the nature of chaplaincy and its role and significance within ever-changing contemporary healthcare systems.\u003cbr\u003e\u003cbr\u003eA wide range of issues central to spiritual care delivery are covered, including reflections on what it feels like to be cared for by a chaplain through illness; the nature of chaplaincy as a profession; and how chaplains can engage with healthcare institutions in ways that have integrity yet are also deeply spiritual. The focus throughout is that chaplaincy should not only be guidance for people in distress, as a form of crisis intervention, but is rather about helping to promote wellbeing and enhance people's quality of life.\u003cbr\u003e\u003cbr\u003eWhere specialisms tend to fragment systems and individuals, this book seeks to show that true health and wellbeing can only be found through a holistic approach, and shows how chaplaincy can bring this to the table. This book is for anyone who recognises the centrality of spirituality for wellbeing, and wishes to see what that might look like in practice.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003eThere is by now absolutely no doubt that the profession of chaplaincy (in an increasingly complex and secular world) is facing a watershed - with an ocean of creativity, relevance and sustainability on one side and a rapidly-drying riverbed of outdated approaches on the other. This new volume is a wide-ranging and well-informed look at the most relevant challenges, as well as possibilities, for influencing which way things will ultimately flow. If you are in the professional chaplaincy field and care even one drop about our future,  read this collection. -- Rev. Dr. Amy Greene, Director, Center for Spiritual Care, Cleveland Clinic Health System, and Board Chair, 2018-2019, ACPE: The Standard for Spiritual Care and Education\u003cbr\u003eThe voices and needs of patients - the most important focus of chaplaincy in healthcare - are connected with the challenges for the profession of a chaplain. The experiences of patients, chaplaincy practice, outcome-oriented research by chaplains and a theoretical underpinning of the profession are all presented in a unique, patient-centered way, for a broad public. -- Simon Evers, coordinator of the European Network of Healthcare Chaplaincy\u003cbr\u003eSwinton and Kelly have drawn together important voices in spiritual care to produce this timely, stimulating and necessary collection.  Here is a 'must read' for anyone involved in Health and Social Care Chaplaincy, helpfully alerting the reader to contemporary questions in a way that will stimulate further thought and debate. -- Rev Canon Dr Iain Macritchie, Programme Director for Spiritual Care and Chaplaincy, NHS Education for Scotland\u003cbr\u003eChaplains and health care leaders from across the globe passionately convey diverse perspectives and bold invitations that are thought provoking and deserving of critical consideration. A must read for front line chaplains and health care leaders confronting chaplaincy care challenges and opportunities in the 21st century. -- Stephen D. King, Manager: Spiritual Health, Seattle Cancer Care Alliance, and Chair, Joint Research Council\u003cbr\u003eKelly and Swinton have together produced a milestone publication in Healthcare Chaplaincy. 28 experienced authors, both co-creating and conflicting, address key issues facing Chaplaincy today as healthcare and social paradigms rapidly shift. Many offer important standalone contributions, but together they weave a landscape from which the future shape of our Profession may well emerge. -- Dr. Simon Harrison, President, College of Health Care Chaplains\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eIntroduction - Ewan Kelly and John Swinton\u003cbr\u003e\u003cbr\u003ePart 1: The essence of healthcare chaplaincy? What does spiritual need \u003ci\u003efeel \u003c\/i\u003elike?\u003cbr\u003e1. Living with a chronic long-term condition: 'I can reflect with chaplains about things I cannot share with others.' - Eva Buelens (KU Leuven, Belgium)\u003cbr\u003e2. Experience of spiritual distress in an acute setting: Living with perinatal loss - Daniel Robert Nuzum (Healthcare Chaplain and Clinical Pastoral Education Supervisor, Cork University Hospital, Ireland; Lecturer, Department of Obstetrics and Gynaecology, University College Cork, Ireland)\u003cbr\u003e3. What does spiritual need feel like? Experience of chaplaincy and spiritual care in mental health - Madeleine Parkes (Hospital Chaplaincy Team, Birmingham, UK)\u003cbr\u003e\u003cbr\u003ePart 2: The art of chaplaincy: is chaplaincy an art or science?\u003cbr\u003e4. Healthcare chaplaincy as professional artistry - Mark Stobert (Chair of UK Board of Healthcare Chaplaincy)\u003cbr\u003e5. Different Trains: liminality and the chaplain - Kevin Franz (Former Lead Chaplain for Mental Healthcare, NHS Greater Glasgow and Clyde, UK)\u003cbr\u003e6. The role of science in enhancing spiritual care practice - Daniel H. Grossoehme, Dmin, MS (Staff Scientist, Rebecca D. Considine Research Institute, Haslinger Family Pediatric Palliative Care Center, Akron Children's Hospital, USA)\u003cbr\u003e7. Outcomes in health and social care chaplaincy: core business or problematic necessity? - The Rev. George F. Handzo (Director, Health Services Research \u0026amp; Quality, HealthCare Chaplaincy Network, UK) and Steve Nolan (Princess Alice Hospice, UK)\u003cbr\u003e\u003cbr\u003ePart 3: Healthcare professionals? What kind of professionals are chaplains?\u003cbr\u003e8. Charting the journey towards professionalization in the UK - Derek Fraser (Cambridge University Hospitals, UK)\u003cbr\u003e9. We have taken off. Reflections on research and professionalization in healthcare chaplaincy in Europe - Anne Vandenhoeck (KU Leuven, Belgium)\u003cbr\u003e10. Contemporary sustainable building: architecture of chaplaincy and spiritual care - Hans Evers (Head Department of Pastoral Care, Leiden University Medical Center, Netherlands)\u003cbr\u003e11. A question of identity: What does it mean for chaplains to be healthcare professionals? - John Swinton\u003cbr\u003e\u003cbr\u003ePart 4: Researching Chaplaincy: what research is needed?  How can it be grown?\u003cbr\u003e12. Advancing research in healthcare chaplaincy: why, how, who? - George Fitchett (Professor and Director of Research, Department of Religion, Health and Human Values, Rush University Medical Center, Chicago, Illinois, USA)\u003cbr\u003e13. The story of the Scottish patient reported outcome measure (PROM): an example of innovation, collaboration and education in chaplaincy research - Professor Austyn Snowden (Chair in Mental Health, Edinburgh Napier University and visiting professor, Leuven University, Belgium) and Iain Telfer (Royal Infirmary of Edinburgh)\u003cbr\u003e\u003cbr\u003ePart 5: Creative engagements\u003cbr\u003e14. The chaplain and organizational spirituality of church-sponsored healthcare institutions - Neil Pembroke (School of Historical and Philosophical Inquiry, The University of Queensland, Australia) and Raymond Reddicliffe (School of Historical and Philosophical Inquiry, The University of Queensland, Australia)\u003cbr\u003e15. Chaplaincy and its potential contribution to cultural transformation - Dr Kenneth J Donaldson (Consultant Nephrologist and Medical Director at NHS Dumfries and Galloway, UK) and Ewan Kelly\u003cbr\u003e16. Spiritual care and a new art of dying - Carlo Leget (University of Humanistic Studies, Utrecht, Netherlands)\u003cbr\u003e\u003cbr\u003ePart 6: Caring well, caring spiritually\u003cbr\u003e17: From interventions during ill health to enabling well-being and resilience: Community Chaplaincy Listening (CCL) - Timothy P Bennison (Department of Spiritual Care, NHS Forth Valley, UK)\u003cbr\u003e18: From person-centred to people-centred spiritual care - Jo Kennedy (Faith, health and social care sectors, Scotland, UK) and Ian Stirling (Hospice chaplaincy and spiritual care in Scotland, UK)\u003cbr\u003e19: Co-production and promoting spiritual wellbeing in mental health - Julian Raffay (Mersey Care NHS Foundation Trust, UK) and Don Bryant (Board of Mental Health Network)\u003cbr\u003e\u003cbr\u003ePart 7: Educating chaplains:  what do chaplains need to learn to work in and influence 21st century healthcare systems?\u003cbr\u003e20: Formation and the intentional use of self: the chaplain's primary resource - Ewan Kelly\u003cbr\u003e21: Educating and equipping chaplains to practice in new paradigms - The Rev. David W. Fleenor (Director of Education, Center for Spirituality and Health, Icahn School of Medicine at Mount Sinai, NY, USA) and Ewan Kelly\u003cbr\u003e\u003cbr\u003ePart 8: Shaping the future\u003cbr\u003e22: Strategic leadership in healthcare chaplaincy - Cheryl Holmes (Chief Executive Officer, Spiritual Health Association, Australia) and Ewan Kelly \u003cbr\u003e23: Future directions - posing and living with questions - Ewan Kelly and John Swinton\u003c\/p\u003e","brand":"Jessica Kingsley Publishers","offers":[{"title":"Default Title","offer_id":48868346134871,"sku":"9781785922244","price":999.99,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781785922244.jpg?v=1722287601"},{"product_id":"research-handbook-on-leadership-in-healthcare-9781800886247","title":"Research Handbook on Leadership in Healthcare","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eThis timely Handbook provides a comprehensive and transdisciplinary overview of current research in the field of health leadership. Emphasising diverse perspectives and under-explored issues, it calls for a sustainable future embracing social justice, technological innovation and artificial intelligence, patient-centredness of care, and the fair treatment of workers.\u003cp\u003e\u003cbr\u003e\u003cbr\u003eWith contributions from over 90 experts in the field, this Handbook includes a wide range of key debates in healthcare leadership, focusing specifically on including voices from the Global South. Chapters explore the historical development of leadership theories and practices in healthcare, and identify cutting-edge initiatives which will shape the future of the discipline. International case studies examine critical issues including the handling of the Covid-19 pandemic, leadership  of healthcare charities, and changes in the leadership contribution of healthcare professions in the 21st century. Addressing the challenging question of persistent variation in healthcare leadership quality, this Handbook scrutinises the impact of leadership at every level on an organisation’s culture. \u003c\/p\u003e\u003cp\u003e\u003cbr\u003e\u003cbr\u003eThis Handbook will be an invaluable resource for scholars and students in health policy and management, business leadership, and the sociology of work. It will also be beneficial for healthcare practitioners and policy makers looking to deepen their understanding of effective management in the field. \u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\u003ci\u003e‘With this book, Naomi Chambers has brought together renowned scientists whose research contributes to the evidence that great leadership is the key to better patient experiences at a lower cost. I recommend this book to anyone seeking knowledge about how collective, compassionate, ethical, connective and transformational leadership can be applied in everyday practice, or to anyone who has this as a research interest. It is profound work that is most welcome in an era where the scarcity of healthcare professionals is already manifesting itself daily.’\u003c\/i\u003e -- Kees Ahaus, Erasmus University Rotterdam, the Netherlands\u003cbr\u003e\u003ci\u003e‘This comprehensive volume will be an important reference for scholars and researchers but also has much that will be of value to practising leaders in health care. The presentation of the theoretical components is wide-ranging, clear, and accessible and is combined with case studies and vignettes that bring it to life.’\u003c\/i\u003e -- Nigel Edwards, Nuffield Trust, UK\u003cbr\u003e\u003ci\u003e‘This excellent major edited collection offers evidence-based insights into the complexity of healthcare leadership in turbulent times. International experts share research-based analysis of the context, theory and practice of leading health and care services and systems, together with a comprehensive set of international case studies of how best to develop healthcare leaders and leadership.’\u003c\/i\u003e -- Judith Smith, University of Birmingham, UK\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eContents:  1\tResearch Handbook on Leadership in Healthcare: Introduction Naomi Chambers  PART I - THE HEALTHCARE LEADERSHIP LANDSCAPE 2\tA brief history of healthcare leadership Stephanie Snow and Lawrence Benson 3\tHealthcare leadership: cultures, climates and compassion Michael West and Suzie Bailey 4\tThe role of leaders in implementing health reforms Jean-Louis Denis and Susan Usher 5\tLeadership insights in the creation of a global sustainable workforce Charlotte Refsum and Mark Britnell 6\tHealthcare leadership in resource constrained environments Walter Mkumbuzi, Walter Mangezi and Crispen Sachikonye 7\tHealthcare leadership with Political astuteness Justin Waring, Simon Bishop, Jenelle Clarke, Mark Exworthy and Jean Hartley 8\tThe contribution of leadership for effective integration of care Robin Miller, Axel Kaehne and Jon Glasby  PART II – THEORIES \u0026amp; FRAMEWORKS FOR UNDERSTANDING LEADERSHIP IN THE HEALTHCARE CONTEXT 9\tPsychodynamic leadership in healthcare settings Christos Plakiotis 10\tComrades in adversity: The role of action learning in healthcare leadership development Helen Baxter and Simon Moralee 11\tThe role of trait emotional intelligence in healthcare leadership Stephanie Russ, Matheus França Perazzo and Konstantinos V. Petrides  12\tAddressing the adaptive challenges of leadership and organizational decision making in healthcare settings: A dynamic managerial capabilities perspective Gerard P Hodgkinson and Jane Ferguson 13\tThe relationship between transformational leadership, leadership agility, work engagement and adaptive performance – a theoretically informed empirical study Sandra C. Buttigieg, Maxine Vella Cassia and Vincent Cassar 14\tLeadership for quality improvement Charlotte Overton, Joy Furnival, Anna Lewis, Ceri Feltblower and Jane Robinson 15\tInsights from complexity theories for healthcare leadership Jo Maybin, Kiran Chauhan and Simon Newitt 16\tOpenness in healthcare leadership Graham Martin and Frances Wu 17\tHealthcare board leadership and governance: conceptual framings and controversies Kristof Eeckloo and Melissa De Regge 18\tOrganisational Change for Advancing Women in Healthcare Leadership: Role of Stakeholders in Attaining Gender Equity Mariam Mousa, Kathleen Riach, Jacqueline Boyle, Helen Skouteris, Jenny Proimos and Helena Teede  PART III – THE MORAL COMPASS OF HEALTHCARE LEADERSHIP: THE ROLES OF THE PUBLIC, THE PROFESSIONS AND THE REGULATORS 19\tLeadership for patient-centred care Jeremy Taylor and Sophie Staniszewska 20\tEthical leadership in healthcare Jillian McCarthy and Karen Shawhan 21\tRegulatory leadership: conducting mundane work to ‘tailor’ rules Lieke Oldenhof and Roland Bal 22\tLeadership that promotes access to services for marginalized people: championing better health and care for people with disability Helen Dickinson and Catherine Smith 23\tCross cultural leadership Judit Csiszar, Akiko Otani, Feroza Dawood and Zhining Goh 24\tThe value proposition for nursing in the NHS – enabling a shift from cost pressure to public value Elaine Maxwell and Abigail Masterson 25\tLeadership and governance of the response to Covid-19 in the UK Chris Ham  PART IV – INTERNATIONAL CASE STUDIES 26\tLeadership to manage mission drift: the case of health charities working in Africa Crispen Sachikonye and Ronnie Ramlogan 27\tLeadership and team building in primary care: the experience of CASAP in Catalonia Alba Brugués, Atoni Peris and Tino Martí 28\tNew professions and leadership: the case of healthcare scientists in the UK Simon Moralee and Berne Ferry 29\tHealthcare leadership on the front line: meanings, value and potential Wilma van der Scheer 30\tSupporting the transition from individualistic to collective leadership: A longitudinal study of a university-healthcare partnership Roman Kislov, Gill Harvey and Mike Bresnen 31\tThe Nursing Now Campaign: Global evidence for advancing the status and profile of nurses in healthcare leadership Barbara Stilwell 32\tCase Study of Leadership Crossing Borders: The Burma Skincare Initiative Su Mar Lwin and Christopher Griffiths  PART V – HEALTHCARE LEADERSHIP DEVELOPMENT 33\tLeader and leadership development for healthcare managers Ann Mahon 34\tSocial movements in healthcare: learning for leaders Stella Christou 35\tHealth system leadership development in selected African countries: challenges and opportunities Lucy Gilson, Jacinta Nzinga, Marsha Orgill and Zakaria Belrhiti, 36\tHealthcare Leadership Development for Co-Creating Public Value  Mirko Noordegraaf and Marlot Kuiper 37\tProblems and opportunities in increasing the diversity of healthcare leaders: a narrative review of factors affecting promotion and retention for racially minoritised women Rakhi Chand 38\tThe use of data science by healthcare leaders Reza Salehnejad and Nathan Proudlove 39\tDigital Leadership and Community Strategies to Transform Population Health   Mohan Tanniru 40\tAt the heart of getting things done in complex health care ecosystems: leadership strategy, sensemaking and sensegiving Jeffrey Braithwaite, Peter Hibbert and Robyn Clay-Williams and Kate Churruca 41\tFrom Paternalism to Mutualism Eco-Leadership: the cultural transformation of healthcare Simon Western 42\tConclusion to the Research Handbook on Leadership in Healthcare Naomi Chambers  Index","brand":"Edward Elgar Publishing Ltd","offers":[{"title":"Default Title","offer_id":48868527636823,"sku":"9781800886247","price":295.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781800886247.jpg?v=1722288467"},{"product_id":"skills-of-clinical-supervision-for-nurses-9780335238156","title":"Skills of Clinical Supervision for Nurses","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cb\u003e\u003ci\u003e\"I have eagerly awaited the follow up to Bond and Holland's ground breaking first edition published some 12 years ago. This second edition is completely revisited, retaining the readable chapter structure, but tackling the key questions head on pertinent to clinical supervision development for nursing in the 21st century. Once again the authors do not pull any punches critically reviewing the nature of and challenges posed for its full implementation in practice. The strengths of this book are its practical application in and for practice. The continued emphasis on skills development in the clinical supervision relationship is evident, embroidered within the emotional work of everyday nursing practice. This is an essential read for all those still wrestling with full implementation in practice and presents a treasure trove of ideas for those actively engaging in the process.\"\u003c\/i\u003e\u003c\/b\u003e\u003cbr\u003eJohn Driscoll, Continuing Professional Development (CPD) Consultant (Healthcare)\u003cp\u003eThis perenn\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eIntroduction\u003c\/p\u003e\u003cp\u003e\u003cb\u003ePart One: The context of clinical supervision in nursing\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003eThe surface picture: the development and value of clinical supervision\u003cbr\u003eThe hidden picture: Resistance to clinical supervision and implications for the clinical supervision relationship\u003c\/p\u003e\u003cp\u003e\u003cb\u003ePart Two: Specific skills of clinical supervision\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003eThe clinical supervision relationship: A working alliance\u003cbr\u003eReflective skills of the supervisee \u003cbr\u003eSupport and catalytic skills of the clinical supervisor\u003cbr\u003eInformative and challenging skills of the clinical supervisor\u003cbr\u003eSkills of group clinical supervision \u003c\/p\u003e\u003cp\u003e\u003cb\u003ePart Three: Clinical supervision systems: Implications and challenges for the organization\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003eThe big picture: What the organization needs to know and needs to do\u003cbr\u003e\u003ci\u003eSection A. Clinical supervision and clinical effectiveness: What works, what do we think works, what do we need to do to demonstrate it?\u003cbr\u003eSection B. The practicalities of setting up clinical supervision systems\u003cbr\u003eSection C. Looking to the picture of the future \u003c\/i\u003e\u003c\/p\u003e\u003cp\u003eReferences \u003cbr\u003eIndex  \u003c\/p\u003e","brand":"Open University Press","offers":[{"title":"Default Title","offer_id":48883993936215,"sku":"9780335238156","price":33.24,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780335238156.jpg?v=1722529944"},{"product_id":"the-health-care-handbook-a-clear-and-concise-guide-to-the-united-states-health-care-system-9781975200022","title":"The Health Care Handbook: A Clear and Concise","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eDescribed in the \u003ci\u003eNew York Times\u003c\/i\u003e as “an astonishingly clear ‘user’s manual’ that explains our health care system and the policies that will change it,” \u003ci\u003e\u003cb\u003eThe Health Care Handbook, \u003c\/b\u003e\u003c\/i\u003eby Drs. 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Naomi Chambers and Jeremy Taylors have curated twenty-five accounts from people who agreed to tell the story of what happened when they or their loved ones came into contact with the NHS. The authors defy you not to laugh or cry, or hold your breath in disbelief, at some point when reading this book.\u003cbr\u003e\u003cbr\u003eIn these true and compelling accounts, we learn the experiences – good and bad – of people grappling with birth and death, caring for loved ones, living with mental illness, coping with long-term conditions, and struggling in older age. This book is a call to action aimed at healthcare professionals, managers and politicians: a manifesto for more patient-centred care.\u003cbr\u003e\u003cbr\u003eThese stories show the NHS at its very best – and also when it falls significantly short. Patients or carers currently battling with the system will derive some hope and encouragement, and clues about what to expect, what to ask for, and from whom.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e'This timely and important book does exactly what it says in its title – it places patients at the centre, enables their stories to be told and heard, and explores what these insights mean for the organisation of health and care services. That this book is so necessary and hard-hitting underlines how much more remains to be done to bring about person-centred care.'\u003cbr\u003eJudith Smith, Director of Health Services Management Centre, University of Birmingham\u003cbr\u003e\u003cbr\u003e'I have a real fear that despite the best intentions of most health professionals, pressures in the NHS are resulting in care which is increasingly more transactional and less personalised.  This fear keeps me awake at night because a health system which doesn’t have patients at its heart won’t work. This book challenges and inspires the reader to get us to a better place.'\u003cbr\u003eMartin Marshall, Chair Royal College of General Practitioners and GP in Newham, East London\u003cbr\u003e\u003cbr\u003e'There is no health system on the planet that can maintain its sustainability without patients as partners and communities as carers. This book is a timely reminder of this truth.'\u003cbr\u003eMark Britnell, Vice-Chair and Global Health Expert, KPMG UK\u003cbr\u003e\u003cbr\u003e'This book is a timely reminder of the gap between what is convenient for an organization, on one hand, and patient and family values, rights, and autonomy on the other. The text touches on further topics, such as funding, staff shortages, and future trends. The book is a call to action for health care providers to organize their attitudes, practices, and behaviors around patient-centered care.'\u003cbr\u003eChoice\u003cbr\u003eReprinted with permission from \u003ci\u003eChoice Reviews\u003c\/i\u003e. All rights reserved. Copyright by the American Library Association.\u003c\/p\u003e -- .\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e1 Introduction\u003cbr\u003e2 Pregnancy and childbirth\u003cbr\u003e3 Children and young people\u003cbr\u003e4 Managing a long-term health condition as an adult\u003cbr\u003e5 Adult acute care and cancer\u003cbr\u003e6 Mental health and mental illness\u003cbr\u003e7 Older age and end of life \u003cbr\u003e8 Conclusion\u003cbr\u003e\u003cbr\u003eFurther practical resources\u003cbr\u003eAppendix: Anonymised list of interviewees and background details\u003cbr\u003eIndex\u003c\/p\u003e","brand":"Manchester University Press","offers":[{"title":"Default Title","offer_id":49372305654103,"sku":"9781526147455","price":63.75,"currency_code":"GBP","in_stock":true}]},{"product_id":"artificial-intelligence-9781835494714","title":"Artificial Intelligence","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eArtificial Intelligence: Why and How it is Revolutionizing Healthcare Management identifies a roadmap for the appropriate introduction of artificial intelligence in healthcare organizations that responds to the need of decision-makers and managers to have a clear picture of how to move in the developing field of AI.","brand":"Emerald Publishing Limited","offers":[{"title":"Default Title","offer_id":49372574908759,"sku":"9781835494714","price":42.75,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781835494714.jpg?v=1730163417"},{"product_id":"bringing-leadership-to-life-in-health-leads-in-a-caring-environment-putting-leads-to-work-9783030385354","title":"Bringing Leadership to Life in Health: LEADS in a","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eThis edited volume, featuring five new chapters from invited authors, provides an updated and evidence-based explanation of leadership within a healthcare environment. The book discusses new insights garnered from recent research into the importance of leadership in health system redesign and highlights the practice of shared or distributed health care leadership. New chapters covering LEADS in a national, regional, Indigenous, health profession, and people-centred care context provide new insights into how LEADS is being put to work to transform health systems. The LEADS framework has been refreshed in relation to each of its different elements and tools, with an emphasis on providing real-life examples of how LEADS has been put to work. LEADS is also explained as a change leadership model and in relation to how it helps to level the playing field in terms of gender and diversity in health leadership.\u003c\/p\u003e\u003cp\u003e \u003c\/p\u003e\u003cp\u003e The book aims to inform the leadership needs of health reform and its emergent system wide challenges. The content is relevant to health care administrators and professionals working within the public service, academic institutions, and health care delivery organisations.   \u003cbr\u003e\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e1. An Introduction: Leadership In Action, Rather than Leadership Inaction.- 2. \u003cb\u003eLEADS and Organizational Culture\u003c\/b\u003e.- 3. \u003cb\u003eThe Discipline of Leadership in Health\u003c\/b\u003e.- 4. \u003cb\u003eLearning LEADS: Getting to Results\u003c\/b\u003e.- 5. \u003cb\u003ePutting LEADS to Work as a Change Tool\u003c\/b\u003e.- 6. LEADS: Lead Self.- 7. LEADS: Engage Others.- 8. LEADS: Achieve Results.- 9. LEADS: Develop Coalitions.- 10. LEADS: Systems Transformation.- 11. \u003cb\u003eAn Indigenous Perspective on LEADS\u003c\/b\u003e.- 12. \u003cb\u003ePerspectives on Leadership from a Hindi Perspective: Yogi Traditions and LEADS\u003c\/b\u003e.- 13. \u003cb\u003eLEADS and a Physician Perspective on Leadership\u003c\/b\u003e.- 14. \u003cb\u003eLEADS and Women in Leadership\u003c\/b\u003e.- 15. \u003cb\u003eA Patient’s\/Family View of LEADS\u003c\/b\u003e.- 16. Putting LEADS to Work.\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e","brand":"Springer Nature Switzerland AG","offers":[{"title":"Default Title","offer_id":49372688384343,"sku":"9783030385354","price":999.99,"currency_code":"GBP","in_stock":false}]},{"product_id":"the-affordable-care-act-as-a-national-experiment-health-policy-innovations-and-lessons-9783030667252","title":"The Affordable Care Act as a National Experiment:","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eThe landmark 2010 Patient Protection and Affordable Care Act (ACA), or “Obamacare,” is a topic of great debate in mainstream, academic, and scientific media that generated strong opinions across the political spectrum and our nation. Soon after the enactment of the ACA and the fierce debate that ensued, \u003ci\u003eThe Affordable Care Act as a National Experiment \u003c\/i\u003ewa\u003ci\u003es \u003c\/i\u003epublished by\u003ci\u003e \u003c\/i\u003eSpringer\u003ci\u003e \u003c\/i\u003ein 2014. Now five years later, just finishing an election year in which the ACA was a hotly debated issue, the second edition of this title examines the history, lessons, and impact of this ground-breaking legislation. \u003c\/p\u003eNow a decade since implementation nationally, the ACA is the largest healthcare policy innovation in the United States in at least 50 years and one of our nation’s largest healthcare experiments ever. The history of public health and medicine shows us that to develop better solutions for important health problems, we must innovate.  And when we try a new strategy, we are reminded that to innovate is to experiment.  This is the basis of all medical research, public health interventions, and health policy innovations.  Moreover, in recent years, there is an increasing emphasis on “translational science,” research that always has an ultimate focus on having real impact on medical care and the public’s health – whether in translating from bench research to the bedside, or from limited clinical use into widespread practice, public health interventions or policy.\u003cp\u003e\u003c\/p\u003eAs with the previous edition, the book opens with a chapter that gives a basic overview of The Affordable Care Act. The second chapter, which previously discussed the objectives of the ACA, now takes a look at the successes, unfinished work and impact of the ACA in the past ten years. The third chapter now ponders the question of whether the ACA has protected patients since its implementation while its previous counterpart gave predictions for the future. The chapters that follow highlight things such as Medicaid expansion and insurance reform under the ACA, the Supreme Court Review of the ACA, social determinants of health, stories of the uninsured and stabilization of the ACA, among others. The book rounds out with a summary of what’s next and the push for universal healthcare followed by an epilogue. Due to the timely nature of the subject matter, some chapters from the previous edition have been dropped and seven new chapters have been added in their place. The remaining seven chapters from the previous edition have also been fully revised and updated.\u003cp\u003e\u003c\/p\u003e\u003cp\u003e \u003c\/p\u003e\u003cp\u003eWritten by nationally known healthcare policy leaders who were involved directly in the creation and implementation of the ACA, the second edition of \u003ci\u003eThe Affordable Care Act as a National Experiment \u003c\/i\u003eagain will examine the history and impact of this ground-breaking legislation as well as recommend priorities, objectives, and next steps for translational research. It is an essential resource for all healthcare providers as well as policy makers and academics.\u003c\/p\u003e   \u003cp\u003e\u003c\/p\u003e  \u003cp\u003e \u003c\/p\u003e\u003cbr\u003e\u003cp\u003e\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cp\u003ePreface\u003c\/p\u003e  \u003cp\u003eChapter 1: Introduction: An Overview of the ACA as a National Experiment\u003c\/p\u003e  \u003cp\u003eChapter 2: A Decade of ACA: The Successes, Unfinished Work, and Impact of the Affordable Care Act\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e  \u003cp\u003eChapter 3: Patient Protections in the Affordable Care Act\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e  \u003cp\u003eChapter 4: Beyond Coverage and Controversy: The ACA’s Distinctly American Approach to Healthcare Coverage and Reform\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e  \u003cp\u003eChapter 5: Medicaid Expansion and Insurance Reform Under the Affordable Care Act: The New New Federalism of Health Policy or the Same Old Same Old?\u003c\/p\u003e  \u003cp\u003eChapter 6: Policies Designed to Achieve a Data-Driven Learning Healthcare System: A Decade of Progress and Future Directions\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e  \u003cp\u003eChapter 7: The Healthcare Message Wars\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e  \u003cp\u003eChapter 8: The Role of the Supreme Court in Shaping the Affordable Care Act\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e  \u003cp\u003eChapter 9: The Center for Medicare and Medicaid Innovation – A Decade of Experimentation and Continued Evolution\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e  \u003cp\u003eChapter 10: Social Determinants: Working Upstream to Solve Health Problems Before They Start\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e  \u003cp\u003eChapter 11: Stories of the Uninsured\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e  \u003cp\u003eChapter 12: Can Fifty-One Laboratories Cure What Ails the Individual Health Insurance Markets?\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e  \u003cp\u003eChapter 13: What’s Next: The Push For Universal Healthcare\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e  \u003cp\u003eEpilogue\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e","brand":"Springer Nature Switzerland AG","offers":[{"title":"Default Title","offer_id":49372688744791,"sku":"9783030667252","price":33.24,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9783030667252.jpg?v=1730163816"},{"product_id":"big-med-megaproviders-and-the-high-cost-of-health-care-in-america-9780226668079","title":"Big Med  Megaproviders and the High Cost of","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eBig Med is all around us, and bigger is not better. 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Its findings will appeal to health systems leaders and health economists alike.\"   --Melissa Thomasson, Julian Lange Professor of Economics at Miami University and research associate for the National Bureau of Economic Research \"Incorporating tough-minded analysis with powerful rhetoric, this book describes why the US healthcare delivery system fails us, why mergers are unlikely to help, and what industry and policy leaders can do to turn things around.\"   --Leemore Dafny, Harvard Business School","brand":"The University of Chicago Press","offers":[{"title":"Default Title","offer_id":49400082530647,"sku":"9780226668079","price":31.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780226668079.jpg?v=1730469658"},{"product_id":"big-med-megaproviders-and-the-high-cost-of-health-care-in-america-9780226823928","title":"Big Med  Megaproviders and the High Cost of","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e“David Dranove and Lawton R. 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They point out how big medicine is failing and how it can be reformed. This book is wonderfully informed and thoughtfully presented.” -- David Cutler, Harvard University\u003cbr\u003e“Incorporating tough-minded analysis with powerful rhetoric, this book describes why the US healthcare delivery system fails us, why mergers are unlikely to help, and what industry and policy leaders can do to turn things around.”\u003cbr\u003e   -- Leemore Dafny, Harvard Business School\u003cbr\u003e“\u003ci\u003eBig Med \u003c\/i\u003eis an absolute treasure trove of health care antitrust history, offering an important overview of the last two decades of the US health care industry through a competition lens. Its findings will appeal to health systems leaders and health economists alike.”\u003cbr\u003e   -- Melissa Thomasson, Julian Lange Professor of Economics at Miami University and research associate for the National Bureau of Economic Research\u003cbr\u003e\"The book is highly readable, even punctuated with pleasant moments of dry wit... The book also has what I call perfect pitch. It dives deep into the psychology of the various players, accurately explaining their hopes and fears... The authors' perfect pitch—knowing exactly what the various players are thinking and feeling, and why—merges into the book’s third great value: the book rings true.\" * Law \u0026amp; Liberty *","brand":"The University of Chicago Press","offers":[{"title":"Default Title","offer_id":49400131977559,"sku":"9780226823928","price":14.4,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780226823928.jpg?v=1730469833"},{"product_id":"the-handbook-of-lgbtqiainclusive-hospice-and-palliative-care-9780231206433","title":"The Handbook of LGBTQIAInclusive Hospice and","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eThis book is an accessible, expert guide to incorporating LGBTQIA-inclusive practices into end-of-life care.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\u003ci\u003eThe Handbook of LGBTQIA-Inclusive Hospice and Palliative Care\u003c\/i\u003e is poignant and practice-changing, weaving together Kimberly Acquaviva’s expertise and her life experience. An essential read for clinicians to help them provide inclusive care for all hospice and palliative care patients, especially LGBTQIA people and their loved ones. -- Holly Yang, president, American Academy of Hospice and Palliative Medicine\u003cbr\u003eThis is not just a book, it’s a stepping stone that paves the way for change and champions a revolution in hospice and palliative care. A must-read for hospice and palliative care professionals. -- Dallas Ducar, president and CEO, Transhealth\u003cbr\u003eAcquaviva’s heartfelt book on LGBTQIA-inclusive hospice and palliative care not only provides actionable advice for health professionals but also touches the soul. Through messages from the author and her late wife, who battled ovarian cancer, it beautifully illustrates the importance of compassionate, inclusive end-of-life care. A truly transformative read. -- Austin Chiang, founding president, Association for Healthcare Social Media\u003cbr\u003eWithin the pages of this book lies a resounding call to action—a plea for compassion that no healthcare professional should ignore. Having navigated the maze of serious illness and loss as a member of the LGBTQIA community, I can testify to the need for this book. My hope is that it finds its way into the hands of every hospice and palliative care professional so that every member of the LGBTQIA community can receive the high-quality, inclusive care we deserve in our most vulnerable moments. -- Jessica Halem, senior director, Eidos LGBTQ+ Health Initiative, University of Pennsylvania\u003cbr\u003e[A] thoughtful manual for care providers that acknowledges a broad variety of perspectives. * Foreword Reviews *\u003cbr\u003eWhat sets the handbook apart from other books for health care providers is that it uses everyday language, not an academic voice, to reach the largest audience. * C-Ville Weekly *\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eAbout Language in This Book\u003cbr\u003eAcknowledgments\u003cbr\u003ePreface\u003cbr\u003eIntroduction: From “Special Population” to Inclusion—A Paradigm Shift\u003cbr\u003e1. Self-Awareness and Communication\u003cbr\u003e2. Sex, Gender, Sexual Orientation, Behavior, and Health\u003cbr\u003e3. Understanding Attitudes and Access to Care\u003cbr\u003e4. The History and Physical Examination\u003cbr\u003e5. Shared Decision Making and Family Dynamics\u003cbr\u003e6. Care Planning and Coordination\u003cbr\u003e7. Ethical and Legal Issues\u003cbr\u003e8. Patient and Family Education and Advocacy\u003cbr\u003e9. Psychosocial and Spiritual Issues\u003cbr\u003e10. Ensuring Institutional Inclusiveness\u003cbr\u003e11. Advocating for Change Beyond the Institution\u003cbr\u003eGlossary\u003cbr\u003eSupplemental Reading List\u003cbr\u003eAbout the Content Expert Reviewers\u003cbr\u003eReferences\u003cbr\u003eIndex","brand":"Columbia University Press","offers":[{"title":"Default Title","offer_id":49400370102615,"sku":"9780231206433","price":28.5,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780231206433.jpg?v=1730470522"},{"product_id":"workbook-for-fordneys-medical-insurance-and-billing-9780323795364","title":"Workbook for Fordneys Medical Insurance and","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eUnit One: Career Roles and Responsibilities   1. Role of an Insurance Billing Specialist    2. Privacy, Security and HIPAA   3. Compliance, Fraud and Abuse    Unit Two: Introduction to Health Insurance   4. Basics of Health Insurance    5. The Blue Plans, Private Insurance and Managed Care Plans   6. Medicare   7. Medicaid and Other State Programs   8. TRICARE and Veteran's Health Care    9. Workers Compensation    10. Disability Income Insurance and Disability Benefit Insurance    Unit Three: Documentation and Coding for Professional Services   11. Medical Documentation and the Electronic Health Record   12. Diagnostic Coding   13. Procedural Coding    Unit Four: Claims Submission in the Medical Office   14. The Paper Claim CMS-1500    15. The Electronic Claim     Unit Five: The Claim Follow-Up and Payment Process   16. Receiving Payments and Insurance Problem Solving   17. Collection Strategies    Unit Six: Healthcare Facility Billing   18. Ambulatory Surgery Center    19. Hospital Outpatient and Inpatient Billing    Unit Seven: Employment   20. Seeking a Job and Attaining Professional Advancement","brand":"Elsevier - Health Sciences Division","offers":[{"title":"Default Title","offer_id":49401768214871,"sku":"9780323795364","price":999.99,"currency_code":"GBP","in_stock":false}]},{"product_id":"legal-and-ethical-issues-for-health-professions-9780323827508","title":"Legal and Ethical Issues for Health Professions","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eIntroduction to the US Legal System   Basis of Ethics   Healthcare Law and Bioethics    Working in Health Care   Healthcare Law and Regulations   Healthcare Settings and Practices   Medical Liability and Malpractice    Health Records and Documentation    HIPAA and Confidentiality    Pharmacy Law and Regulations - NEW!   Public Health Law - NEW!   Birth and Life   Death and Dying   Key Trends in Healthcare Law and Ethics","brand":"Elsevier - Health Sciences Division","offers":[{"title":"Default Title","offer_id":49401771622743,"sku":"9780323827508","price":63.89,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780323827508.jpg?v=1730478476"},{"product_id":"kinns-the-clinical-medical-assistant-9780323873765","title":"Kinns The Clinical Medical Assistant","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003ePART 1 - Introduction to Medical Assisting  1. The Professional Medical Assistant and the Healthcare Team 2. Health Records 3. Introduction to Anatomy and Medical Terminology PART 2 - Fundamentals of Clinical Medical Assisting  4. Infection Control 5. Vital Signs 6. Physical Examination 7. Patient Coaching 8. Nutrition and Health Promotion 9. Surgical Supplies and Instruments  10. Assisting with Surgical Procedures  11. Principles of Electrocardiography  12. Medical Emergencies PART 3 - Assisting with Medications  13. Principles of Pharmacology 14. Pharmacology Math 15. Administering Medications PART 4 - Assisting with Medical Specialties  16. Ophthalmology and Otolaryngology 17. Dermatology 18. Allergy and Infectious Disease 19. Gastroenterology 20. Orthopedics and Rheumatology  21. Physical Medicine and Rehabilitation 22. Neurology 23. Behavioral Health 24. Endocrinology  25. Cardiology 26. Pulmonology 27. Urology and Male Reproduction 28. Obstetrics and Gynecology 29. Pediatrics 30. Geriatrics PART 5 - Assisting with Clinical Laboratory Procedures   31. Introduction to the Clinical Laboratory 32. Urinalysis 33. Blood Collection 34. Analysis of Blood 35. Microbiology and Immunology PART 6 - Advanced Clinical Skills 36. NEW! Intravenous Therapy 37. NEW! Radiology Basics 38. NEW! Positioning for Radiology PART 10 - Job Seeking 39. Employment Skills and Strategies","brand":"Elsevier - Health Sciences Division","offers":[{"title":"Default Title","offer_id":49401775554903,"sku":"9780323873765","price":89.29,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780323873765.jpg?v=1730478492"},{"product_id":"error-reduction-in-health-care-9780470502402","title":"Error Reduction in Health Care","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eError Reduction in Health Care\u003c\/p\u003e \u003cp\u003eCompletely revised and updated, this second edition of Error Reduction in Health Care offers a step-by-step guide for implementing the recommendations of the Institute of Medicine to reduce the frequency of errors in health care services and to mitigate the impact of errors when they do occur.\u003c\/p\u003e \u003cp\u003eWith contributions from noted leaders in health safety, Error Reduction in Health Care provides information on analyzing accidents and shows how systematic methods can be used to understand hazards before accidents occur. In the chapters, authors explore how to prioritize risks to accurately focus efforts in a systems redesign, including performance measures and human factors.\u003c\/p\u003e \u003cp\u003eThis expanded edition covers contemporary material on innovative patient safety topics such as applying Lean principles to reduce mistakes, opportunity analysis, deductive adverse event investigation, improving safety through collaboration with patients and families, us\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp\u003eFigures, Tables, and Exhibits v\u003c\/p\u003e \u003cp\u003eForeword ix\u003cbr\u003e\u003ci\u003eLucian L. Leape\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003ePreface xi\u003c\/p\u003e \u003cp\u003eThe Editor xvii\u003c\/p\u003e \u003cp\u003eThe Authors xix\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePART ONE: The Basics of Patient Safety\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eChapter 1 A Formula for Errors: Good People + Bad Systems 3\u003cbr\u003e\u003ci\u003eSusan McClanahan, Susan T. Goodwin, and Jonathan B. Perlin\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003eChapter 2 The Human Side of Medical Mistakes 21\u003cbr\u003e\u003ci\u003eSven Ternov\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003eChapter 3 High Reliability and Patient Safety 35\u003cbr\u003e\u003ci\u003eYosef D. Dlugacz and Patrice L. Spath\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePART TWO: Measure and Evaluate Patient Safety\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eChapter 4 Measuring Patient Safety Performance 59\u003cbr\u003e\u003ci\u003eKaren Ferraco and Patrice L. Spath\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003eChapter 5 Analyzing Patient Safety Performance 103\u003cbr\u003e\u003ci\u003eKaren Ferraco and Patrice L. Spath\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003eChapter 6 Using Performance Data to Prioritize Safety Improvement Projects 119\u003cbr\u003e\u003ci\u003eRobert Latino\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePART THREE: Reactive and Proactive Safety Investigations\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eChapter 7 Accident Investigation and Anticipatory Failure Analysis 143\u003cbr\u003e\u003ci\u003eSanford E. Feldman and Douglas W. Roblin\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003eChapter 8 MTO and DEB Analysis Can Find System Breakdowns 157\u003cbr\u003e\u003ci\u003eSven Ternov\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003eChapter 9 Using Deductive Analysis to Examine Adverse Events 171\u003cbr\u003e\u003ci\u003eRobert Latino\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePART FOUR: How to Make Health Care Processes Safer\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eChapter 10 Proactively Error-Proofing Health Care Processes 197\u003cbr\u003e\u003ci\u003eRichard J. Croteau and Paul M. Schyve\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003eChapter 11 Reducing Errors Through Work System Improvements 217\u003cbr\u003e\u003ci\u003ePatrice L. Spath\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003eChapter 12 Improve Patient Safety with Lean Techniques 245\u003cbr\u003e\u003ci\u003eDanielle Lavallee\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePART FIVE: Focused Patient Safety Initiatives\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eChapter 13 How Information Technology Can Improve Patient Safety 269\u003cbr\u003e\u003ci\u003eDonna J. Slovensky and Nir Menachemi\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003eChapter 14 A Structured Teamwork System to Reduce Clinical Errors 297\u003cbr\u003e\u003ci\u003eDaniel T. Risser, Robert Simon, Matthew M. Rice, Mary L. Salisbury, and John C. Morey\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003eChapter 15 Medication Safety Improvement 335\u003cbr\u003e\u003ci\u003eYosef D. Dlugacz\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003eGlossary 369\u003c\/p\u003e \u003cp\u003eIndex 383\u003c\/p\u003e","brand":"John Wiley \u0026 Sons Inc","offers":[{"title":"Default Title","offer_id":49402344276311,"sku":"9780470502402","price":76.46,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780470502402.jpg?v=1730480132"},{"product_id":"the-juran-prescription-9780787900960","title":"The Juran Prescription","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eThe Juran Prescription identifies the practical steps needed if clinicians are to build a quality program tailored to their individual organizations. Based on the highly effective management techniques of renowned Dr. Joseph Juran, this book outlines management strategies, techniques, and skills that are essential in transforming health care organizations. The author examines the principle at the heart of Juran''s teachings--Total Quality Management--as reflected in such impressive management innovations as outcomes measurement, guidelines for practice, reengineering, and patient-focused care.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eForeword\u003cbr\u003e  1: New Skills for Clinical Leaders\u003cbr\u003e 2. The Basic Physiology of Quality\u003cbr\u003e 3. A Sampler of Success Stories\u003cbr\u003e 4. Measuring Care and Managing Variation\u003cbr\u003e 5. Planning and Designing Care Processes\u003cbr\u003e 6. Practice and Outcomes Improvment\u003cbr\u003e 7. Implementing Quality Management in Clinical Settings(Robert Halder, M.D.)\u003cbr\u003e 8. Strategic Planning for Clinical Quality and Performance\u003cbr\u003e Conclusion: Panacea, Placebo, or the Right Prescription?","brand":"John Wiley \u0026 Sons Inc","offers":[{"title":"Default Title","offer_id":49405022142807,"sku":"9780787900960","price":49.46,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780787900960.jpg?v=1730488395"},{"product_id":"the-new-health-partners-9780787940249","title":"The New Health Partners","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eDiscover The Six Dimensions of Health Systems That Can TransformYour Medical Practice\u003cbr\u003e \u003cbr\u003e The New Health Partners is an essential handbook for physicians whowant to reshape their practices to prosper within the managed careenvironment. This key resource offers a blueprint for helpingphysicians, medical directors, and administrators create the neededpartnerships and cooperative business alliances, put in place thebest practices that will maximize accountability, and, ultimately,achieve success in disease management.\u003cbr\u003e \u003cbr\u003e Steve Prather''s book encapsulates the key forces in health caretoday. If followed, his practical solutions will dramaticallychange the way we organize and deliver care.--Henry G. Walker,president and CEO, Providence\/Health System\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\"Steve Prather's book encapsulates the key forces in health caretoday. If followed, his practical solutions will dramaticallychange the way we organize and deliver care.\" --Henry G. Walker,president and CEO, Providence\/Health System\u003cbr\u003e \u003cbr\u003e \"Prather has written a book full of helpful insights, tips, andexamples for those trying to make sense of the leadershipopportunity facing doctors today and tomorrow. His strategies andstories can help those who lead physician practice today and guidethose who teach tomorrow's doctors.\" --Paul Batalden, professor anddirector, Health Care Improvement Leadership Development Center forthe Evaluative Clinical Sciences, Dartmouth Medical School\u003cbr\u003e \u003cbr\u003e \"I urge the leaders of health care systems to read and study thisenlightening book together. And, since integration, alignment,improvement, teamwork, and partnering are relevant activities atall levels of an organization, it would be wise for leaders toencourage and enable the many natural work groups in theirorganization to similarly study, digest, and adapt the richknowledge available in [this book]. Doing so will produce a muchmore effective and competitive health care system.\" --From theforeword by James S. Roberts, senior vice president, physicianleadership, VHA, Inc.\u003cbr\u003e \u003cbr\u003e \"Using his vast experience and keen insight, Steve Prather presentsexciting concepts and practices that will contribute greatly to theimprovement of the delivery and quality of clinical care into thenext millennium-a major concern for all health care leaders.\" --DanS. Wilford, president, Memorial Hermann Healthcare System\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eJames S. Roberts\u003cbr\u003e 1. Serving a Changing Society\u003cbr\u003e 2. Making Systems Work\u003cbr\u003e 3. The Six Dimensions of Physician Leadership\u003cbr\u003e 4. The Second Dimension: Aligned Incentives Reward the ClinicalBehavior You Want\u003cbr\u003e 5. The Third Dimension: Improving the Process of Care and theClinical Outcome with CPI\u003cbr\u003e 6. The Fourth Dimension: High-Performance Teams ThroughInterdepAndence and Learning\u003cbr\u003e 7. The Fifth Dimension: Partnering with the Family\u003cbr\u003e 8. The Sixth Dimension: Partnering with the Community\u003cbr\u003e 9. Building an Infrastructure for Learning\u003cbr\u003e 10. Implementing a Project to Manage a Disease State\u003cbr\u003e 11. Practices Accountable for Quality\u003cbr\u003e 12. Partnering with Business: A Competitive Strategy or a SurvivalNecessity\u003cbr\u003e 13. Building for a Healthy Community\u003cbr\u003e 14. The Curriculum for Change\u003cbr\u003e 15. A Concluding Message","brand":"John Wiley \u0026 Sons Inc","offers":[{"title":"Default Title","offer_id":49405029744983,"sku":"9780787940249","price":49.46,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780787940249.jpg?v=1730488420"},{"product_id":"untapped-options-9780787955373","title":"Untapped Options","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eAn AHA Press\/Jossey-Bass Resource\u003cbr\u003e \u003cbr\u003e Untapped Options is an invaluable resource for health care leaderswho want to help their organizations succeed. Bea Northcott andJanette Helm, experts in the field of health care management, havecreated a practical approach that explores how human resources andmarketing managers can combine forces and work together to createmission, vision, and values statements that will drive a commonstrategy to organizational excellence. Step-by-step, Northcott andHelm show how to implement this innovative approach that, once inplace, will contain costs, bolster employee satisfaction andproductivity, and increase customer satisfaction.","brand":"John Wiley \u0026 Sons Inc","offers":[{"title":"Default Title","offer_id":49405038985559,"sku":"9780787955373","price":54.86,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780787955373.jpg?v=1730488460"},{"product_id":"beyond-the-checklist-9780801478291","title":"Beyond the Checklist","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eThe U.S. healthcare system is now spending many millions of dollars to improve patient safety and inter-professional practice. Nevertheless, an estimated 100,000 patients still succumb to preventable medical errors or infections every year. How can health care providers reduce the terrible financial and human toll of medical errors and injuries that harm rather than heal? Beyond the Checklist argues that lives could be saved and patient care enhanced by adapting the relevant lessons of aviation safety and teamwork. In response to a series of human-error caused crashes, the airline industry developed the system of job training and information sharing known as Crew Resource Management (CRM). Under the new industry-wide system of CRM, pilots, flight attendants, and ground crews now communicate and cooperate in ways that have greatly reduced the hazards of commercial air travel.\u003c\/p\u003e\u003cp\u003eThe coauthors of this book sought out the aviation professionals who made this transformation possible.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp\u003eAn excellent account of the history of crew resource management (CRM), its virtues, and how it's supposed to work, the book also delivers an eye-popping look beyond the supposedly sterile drapes in some of the United States’ most prestigious hospitals. Approximately 100,000 patients die in the U.S. every year as a result of medical mistakes, and some of the behavior that goes on in the U.S. healthcare system, as described in the book, is appalling. 'Health care needs... a radical cultural transformation, like the one that has taken place in aviation over the past 30 years,’ the authors argue persuasively. Three positive case studies show that it can be done.\u003c\/p\u003e -- Jan W. Steenblik * Air Line Pilot *\u003cbr\u003e\u003cp\u003eThis book is full of information from air investigations and interesting facts. The first flight attendants, for example, had to be registered nurses in case any passengers became unwell. It shows that the everyday implementation of such things as checklists is part of a commitment by an industry to change the way it works. This commitment comes through leadership, but involves all the team, and is key for a nursing audience.\u003c\/p\u003e -- Dan Wolstenholme * Nursing Standard *\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\u003ci\u003eForeword by Captain Chesley \"Sully\" Sullenberger\u003c\/i\u003eIntroduction\u003cbr\u003e 1 History of Crew Resource Management\u003cbr\u003e 2 Communication\u003cbr\u003e 3 \u003ci\u003eCase Study: \u003c\/i\u003eMaimonides Medical Center\u003cbr\u003e 4 Team Building\u003cbr\u003e 5 Case Study: Osher Clinical Center for Complementary and Integrative Medical Therapies\u003cbr\u003e 6 Workload Management\u003cbr\u003e 7 \u003ci\u003eCase Study\u003c\/i\u003e: Interprofessional Education and Practice at the University of Toronto\u003cbr\u003e 8 Threat and Error Management\u003cbr\u003e 9 Why CRM Worked\u003cbr\u003e 10 The Problems in Medicine\u003cbr\u003e 11 Conclusion\u003ci\u003eAppendix: \u003c\/i\u003eMaimonides Medical Center Code of Mutual Respect\u003ci\u003eGlossary\u003cbr\u003e Notes\u003cbr\u003e Index\u003c\/i\u003e\u003c\/p\u003e","brand":"Cornell University Press","offers":[{"title":"Default Title","offer_id":49405157179735,"sku":"9780801478291","price":13.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780801478291.jpg?v=1730488921"},{"product_id":"cleaning-up-9780801478963","title":"Cleaning Up","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eTo cut costs and maximize profits, hospitals in the United States and many other countries are outsourcing such tasks as cleaning and food preparation to private contractors. In Cleaning Up, the first book to examine this transformation in the healthcare industry, Dan Zuberi looks at the consequences of outsourcing from two perspectives: its impact on patient safety and its role in increasing socioeconomic inequality. Drawing on years of field research in Vancouver, Canada as well as data from hospitals in the U.S. and Europe, he argues that outsourcing has been disastrous for the cleanliness of hospitalsleading to an increased risk of hospital-acquired infections, a leading cause of severe illness and deathas well as for the effective delivery of other hospital services and the workers themselves. \u003c\/p\u003e\u003cp\u003eZuberi's interviews with the low-wage workers who keep hospitals running uncover claims of exposure to near-constant risk of injury and illness. Many report serious concerns about \u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp\u003e\u003ci\u003eCleaning Up\u003c\/i\u003e affords its readers crucial insight into the healthcare industry, closely examining thesocial and economic costs of profit-driven healthcare. Healthcare policy affects so many people:workers, patients, and all of their families. Zuberi succeeds in proving his point: it is time to take actionto improve our healthcare system.\u003c\/p\u003e -- Michelle A. Dressner * Monthly Labor Review *\u003cbr\u003e\u003cp\u003eA book like this could easily read as a litany of woe and injustice, but the finalchapter, simply titled Cleaning Up, seeks to provide a roadmap forward thataddresses HAIs and worker justice....The book is written in an engaging and polemical style and the subject matterlends itself to catchy chapter titles and by-lines.\u003c\/p\u003e -- Shaun Ryan * Journal of Industrial Relations *\u003cbr\u003e\u003cp\u003eResearchers sensitive to the plight of low-wage workers in advancedindustrialized economies have long sought to convey the magnitude ofthe problem by retelling sorrowful tales of worker exploitation. Sadly,even their most sympathetic readers have numbed to these accounts.Author Dan Zuberi has found a clever way to transcend this apathy inhis new monograph based on about 100 interviews plus behind-the-scenes observations of the impact of hospital support staff outsourcingon patients and workers.\u003c\/p\u003e -- Adam Seth Litwin * Work and Occupations *\u003cbr\u003e\u003cp\u003eWhile this empirically informed book makes for a quick and easy read, it is both informative and thought-provoking. Zuberi's book provides a wealth of evidence that the outsourcing of hospital jobs has resulted in deteriorating working conditions and that, in turn, such conditions are the cause of an increase in hospital acquired infections....undoubtedly a valuable addition to the literature on the quality of care in hospitals and its links to the privatisation and out-sourcing of healthcare services.\u003c\/p\u003e -- Eleanor K. Johnson * Sociology of Health and Illness *\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e1. \"Stuff Gets Missed\": An Introduction to a Growing Health Care Crisis2. Germs, Blood, and Cost-Cutting: The Daily Struggle to Keep Hospitals Clean3. Compromising Cleanliness: How Outsourcing Keeps Hospital Workers from Doing Their Jobs4. Untrained Workers, Unfit Managers5. Breaking Up the Team6. Down and Out in Vancouver: Struggling, Stressed, and Exhausted Hospital Support Workers7. Cleaning Up\u003ci\u003eNotes\u003cbr\u003e References\u003cbr\u003e Index\u003c\/i\u003e\u003c\/p\u003e","brand":"Cornell University Press","offers":[{"title":"Default Title","offer_id":49405158949207,"sku":"9780801478963","price":19.94,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780801478963.jpg?v=1730488925"},{"product_id":"creating-the-health-care-team-of-the-future-9780801479410","title":"Creating the Health Care Team of the Future","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eThis book shows how medical schools and teaching hospitals can implement the University of Toronto's successful model for interprofessional medical education, providing a step-by-step guide for deans, faculty, administrators, and health care providers.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eThe real value of this book is as a highly practical guide for those individuals and organizations who are committed to making interprofessional education a reality... 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Thinking about Impact and Sustainability from the Start\u003c\/p\u003e","brand":"Cornell University Press","offers":[{"title":"Default Title","offer_id":49405159932247,"sku":"9780801479410","price":28.49,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780801479410.jpg?v=1730488930"},{"product_id":"the-checklist-manifesto-how-to-get-things-right-9780805091748","title":"The Checklist Manifesto How to Get Things Right","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\u003cb\u003eThe \u003ci\u003eNew York Times\u003c\/i\u003e bestselling author of \u003ci\u003eBeing Mortal \u003c\/i\u003eand \u003ci\u003eComplications\u003c\/i\u003e reveals the surprising power of the ordinary checklist.\u003cbr\u003e\u003c\/b\u003e\u003cbr\u003eWe live in a world of great and increasing complexity, where even the most expert professionals struggle to master the tasks they face. 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Part 6:  Pharmacy Operations Management.","brand":"Pharmaceutical Press","offers":[{"title":"Default Title","offer_id":49406277943639,"sku":"9780857110183","price":999.99,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780857110183.jpg?v=1730495206"},{"product_id":"management-leadership-and-entrepreneurship-in-pharmacy-9780857114839","title":"Management Leadership and Entrepreneurship in","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eManagement, Leadership and Entrepreneurship in Pharmacy provides the knowledge, skills and confidence to assume managerial and leadership roles throughout the pharmacy profession, and to unleash full entrepreneurial potential. It brings the principles of managerial sciences to the practice of pharmacy in diverse and modern day settings.   The new book is split into four sections, the first focuses on the core concepts that apply to managers, leaders and entrepreneurs including emotional intelligence and conflict management.   Section two summarises managerial competencies including traditional topics of inventory management and financial literacy, but also subjects such as workplace design and workflow management.   Section three focuses on leadership competencies that transcend day-to-day managerial responsibilities such as leading change and addressing âwickedâ problems (such as sustainability).   Section four focuses on innovation and entrepreneurship, exploring topics such as the p","brand":"Pharmaceutical Press","offers":[{"title":"Default Title","offer_id":49406279319895,"sku":"9780857114839","price":33.25,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780857114839.jpg?v=1730495214"},{"product_id":"launching-and-leading-change-initiatives-in-health-care-organizations-9781118099148","title":"Launching and Leading Change Initiatives in","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eImplement change that fosters sustainable growth and better patient care   Health care projects depend on astute management of change. 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It bridges the gap between the practical and the theoretical to ensure the safety and wellbeing of patients.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eContributors vii\u003c\/p\u003e \u003cp\u003ePreface xi\u003c\/p\u003e \u003cp\u003eAcknowledgements xii\u003c\/p\u003e \u003cp\u003eHow to use your revision guide xiii\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart 1 The essence of patient safety 1\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e1 Basics of patient safety 2\u003cbr\u003e\u003ci\u003eKaveh G. Shojania and Sukhmeet S. Panesar\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e2 Understanding systems 4\u003cbr\u003e\u003ci\u003eCarl Macrae\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e3 Quality and safety 6\u003cbr\u003e\u003ci\u003eRanjit Singh and Gurdev Singh\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e4 Human factors 8\u003cbr\u003e\u003ci\u003eKen Catchpole\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e5 Teamwork and communication 12\u003cbr\u003e\u003ci\u003eSukhmeet S. Panesar, Sarah A. Salvilla, Martin Bromiley and Jane Reid\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e6 Reporting and learning from errors 14\u003cbr\u003e\u003ci\u003eTara Lamont\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e7 Research in patient safety 16\u003cbr\u003e\u003ci\u003eLilly D. Engineer and Peter Pronovost\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart 2 Understanding and interpreting risk 19\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e8 Risk-based patient safety metrics 20\u003cbr\u003e\u003ci\u003eElizabeth Allen and Sukhmeet S. Panesar\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e9 Root cause analysis 24\u003cbr\u003e\u003ci\u003eDonna Forsyth and Sundeep Thusu\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e10 Measuring safety culture 26\u003cbr\u003e\u003ci\u003eDebra de Silva\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart 3 Risks to patient care 31\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e11 Medication errors 32\u003cbr\u003e\u003ci\u003eSarah P. Slight, Tony Avery and David W. Bates\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e12 Surgical errors 36\u003cbr\u003e\u003ci\u003eSukhmeet S. Panesar, Bhupinder Mann, Rajan Madhok and Andrew Carson-Stevens\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e13 Diagnostic errors 40\u003cbr\u003e\u003ci\u003eAshley N. D. Meyer, Velma L. Payne, Hardeep Singh and Mark L. Graber\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e14 Maternal and child health errors 44\u003cbr\u003e\u003ci\u003eSusan Leavitt Gullo and Pierre Barker\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e15 Slips, trips and falls 47\u003cbr\u003e\u003ci\u003eSusan Poulton and Frances Healey\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e16 Patient safety in paediatrics 50\u003cbr\u003e\u003ci\u003ePeter Lachman and Jane Runnacles\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e17 Technology in healthcare and e-iatrogenesis 54\u003cbr\u003e\u003ci\u003eKathrin M. Cresswell\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e18 Nosocomial infections 58\u003cbr\u003e\u003ci\u003eImran Qureshi and Sukhmeet S. Panesar\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e19 Mental health errors 60\u003cbr\u003e\u003ci\u003eAmar Shah and Kevin Cleary\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e20 Patient safety in primary care 64\u003cbr\u003e\u003ci\u003eAndrew Carson-Stevens and Adrian Edwards\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart 4 Quality improvement 67\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e21 Improving the quality of clinical care 68\u003cbr\u003e\u003ci\u003eAndrew Carson-Stevens and Maureen Bisognano\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e22 Science of improvement 70\u003cbr\u003e\u003ci\u003eClifford Norman and C. Jane Norman\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e23 Model for Improvement 74\u003cbr\u003e\u003ci\u003eClifford Norman and C. Jane Norman\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e24 Measurement for improvement 78\u003cbr\u003e\u003ci\u003eMike Davidge\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e25 Spread and sustainability of improvement 84\u003cbr\u003e\u003ci\u003eGareth Parry and Andrew Carson-Stevens\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e26 Quality improvement tools: visualisation 86\u003cbr\u003e\u003ci\u003eAshley Kay Childers and David M. Neyens\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e27 Quality improvement: assessing the system 88\u003cbr\u003e\u003ci\u003eAshley Kay Childers and David M. Neyens\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e28 Patient stories in improvement 90\u003cbr\u003e\u003ci\u003eAled Jones and Andrew Carson-Stevens\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e29 Leading change in healthcare 92\u003cbr\u003eHelen Bevan\u003c\/p\u003e \u003cp\u003e30 Public narrative: story of self, us and now 96\u003cbr\u003e\u003ci\u003eJay D. Bhatt and Andrew Carson-Stevens\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e31 Planning an improvement project 98\u003cbr\u003e\u003ci\u003eLakshman Swamy and James Moses\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e32 Managing an improvement project 100\u003cbr\u003e\u003ci\u003eValerie P. Pracilio\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e33 Quality improvement in psychiatry 104\u003cbr\u003e\u003ci\u003ePeter Klinger, Anthony Weiss and Eric Hazen\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e34 Quality improvement in intensive care 106\u003cbr\u003e\u003ci\u003eKevin D. Rooney\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e35 Quality improvement in obstetrics 108\u003cbr\u003e\u003ci\u003eGloria Esgebona\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e36 Quality improvement in surgery 110\u003cbr\u003e\u003ci\u003eShabnam Hafiz\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e37 Population health and improvement 112\u003cbr\u003e\u003ci\u003eMohammed Mustafa and Valerie P. Pracilio\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003eFurther reading 114\u003c\/p\u003e \u003cp\u003eIndex 121\u003c\/p\u003e","brand":"John Wiley and Sons Ltd","offers":[{"title":"Default Title","offer_id":49406857740631,"sku":"9781118361368","price":30.35,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781118361368.jpg?v=1730497361"},{"product_id":"ai-in-healthcare-9781119680017","title":"AI in Healthcare","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eIntroduction xvii\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 1 Healthcare IT and the Growing Need for AI Operations 1\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eA Brief History of AI and Healthcare 3\u003c\/p\u003e \u003cp\u003eHealthcare IT Expansion and Growth 4\u003c\/p\u003e \u003cp\u003eData Overload 5\u003c\/p\u003e \u003cp\u003eDigital Transformation of Healthcare 7\u003c\/p\u003e \u003cp\u003eThe Science of Healthcare Innovation 9\u003c\/p\u003e \u003cp\u003eArtificial Intelligence in Healthcare 10\u003c\/p\u003e \u003cp\u003eHealthcare IT Operations 14\u003c\/p\u003e \u003cp\u003eAIOps Platform Strategy 18\u003c\/p\u003e \u003cp\u003ePlatform Types 19\u003c\/p\u003e \u003cp\u003eCustomer Experience and AIOps 20\u003c\/p\u003e \u003cp\u003eAIOps Considerations and Goals 22\u003c\/p\u003e \u003cp\u003eSummary 23\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 2 AI Healthcare Operations (Clinical) 25\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eClinical Impact of AIOps 26\u003c\/p\u003e \u003cp\u003eGaining a Competitive Edge with Intelligent Cloud, Data Analytics, and AI 27\u003c\/p\u003e \u003cp\u003eDesign and Innovation 29\u003c\/p\u003e \u003cp\u003eAIOps for Healthcare Delivery 33\u003c\/p\u003e \u003cp\u003eAIOps for Service Performance 38\u003c\/p\u003e \u003cp\u003eClinical AI, AIOps, and Future Platform Convergence 39\u003c\/p\u003e \u003cp\u003eSecurity and Privacy 41\u003c\/p\u003e \u003cp\u003eWhy Security is Paramount in AIOps 41\u003c\/p\u003e \u003cp\u003eHIPAA, PHI, and PII Protection 43\u003c\/p\u003e \u003cp\u003eSummary 45\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 3 AI Healthcare Operations (Operational Infrastructure) 47\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eGetting Started with AIOps 48\u003c\/p\u003e \u003cp\u003eStrategy of AIOps Deployments 50\u003c\/p\u003e \u003cp\u003eCreating a Scope 51\u003c\/p\u003e \u003cp\u003eAIOps Platforms, Products, and Services Selection 54\u003c\/p\u003e \u003cp\u003eAIOps Product Selection: General Topics 54\u003c\/p\u003e \u003cp\u003eProduct Review: AIOps Tool Splunk 57\u003c\/p\u003e \u003cp\u003eProduct Review: AIOps Tool ServiceNow 60\u003c\/p\u003e \u003cp\u003eProduct Review: AIOps Tool Dynatrace 64\u003c\/p\u003e \u003cp\u003eWorkflow and Event Management Design 67\u003c\/p\u003e \u003cp\u003eService Design with AIOps 67\u003c\/p\u003e \u003cp\u003eDay-to-Day Operational Management 69\u003c\/p\u003e \u003cp\u003eSummary 70\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 4 Project Planning for AIOps 73\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eProject Planning Requirements 74\u003c\/p\u003e \u003cp\u003eAssigning a Project Manager 75\u003c\/p\u003e \u003cp\u003eCreating a Project Plan 77\u003c\/p\u003e \u003cp\u003eBuilding the Project Plan 78\u003c\/p\u003e \u003cp\u003ePlanning a Healthcare System Project 83\u003c\/p\u003e \u003cp\u003eDeploying AIOps 85\u003c\/p\u003e \u003cp\u003eDeploying AIOps into the Environment 86\u003c\/p\u003e \u003cp\u003eConfiguring AIOps in the Environment 88\u003c\/p\u003e \u003cp\u003eSummary 91\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 5 Using AI for Metrics, Performance, and Reporting 93\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eSystem Performance Metrics 94\u003c\/p\u003e \u003cp\u003eInformation Technology Metrics 94\u003c\/p\u003e \u003cp\u003eUsing AI for Metrics, Performance, and Reporting 98\u003c\/p\u003e \u003cp\u003eStrategy and Goals for AI Deployment 101\u003c\/p\u003e \u003cp\u003eBenefits of Healthcare AIOps Service Performance Reporting 102\u003c\/p\u003e \u003cp\u003eDeveloping Usable AIOps Metrics 104\u003c\/p\u003e \u003cp\u003eHelpful Tools You Can Use 105\u003c\/p\u003e \u003cp\u003eGathering Usable Metrics 107\u003c\/p\u003e \u003cp\u003eUsing Dynatrace 108\u003c\/p\u003e \u003cp\u003eUsing Splunk 110\u003c\/p\u003e \u003cp\u003eUsing ServiceNow 117\u003c\/p\u003e \u003cp\u003eClinical and IT Metrics and Collective Actions 123\u003c\/p\u003e \u003cp\u003eUsable Healthcare AIOps Dashboards 127\u003c\/p\u003e \u003cp\u003eSummary 128\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 6 AIOps and Automation in Healthcare Operations 131\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eAutomation, Workflow, Process, and Intelligence Design 132\u003c\/p\u003e \u003cp\u003eDesigning the Framework for Automation 132\u003c\/p\u003e \u003cp\u003eUnderstanding Automation 133\u003c\/p\u003e \u003cp\u003eImproved User Experience 134\u003c\/p\u003e \u003cp\u003eDesigning Workflow and Process Engineering 135\u003c\/p\u003e \u003cp\u003eQuality Control and Assurance 138\u003c\/p\u003e \u003cp\u003eFoundational and Required Design Items 139\u003c\/p\u003e \u003cp\u003eConfiguring and Using AIOps Automation 146\u003c\/p\u003e \u003cp\u003eMonitoring and Operating Event Management Services 148\u003c\/p\u003e \u003cp\u003eCreating and Realizing Automation, ML, and AI 152\u003c\/p\u003e \u003cp\u003eAutomating Splunk and IT Service Analyzer 155\u003c\/p\u003e \u003cp\u003eSplunk IT Service Intelligence 160\u003c\/p\u003e \u003cp\u003eWhen Should You Use AI and ML? 162\u003c\/p\u003e \u003cp\u003eSummary 163\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 7 Cloud Operations and AIOps 165\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eUnderstanding the Cloud 166\u003c\/p\u003e \u003cp\u003eUnderstanding Cloud Computing 166\u003c\/p\u003e \u003cp\u003eCloud as a Service 172\u003c\/p\u003e \u003cp\u003eHybrid Cloud Solutions 175\u003c\/p\u003e \u003cp\u003eWhen You Should (and Shouldn’t) Consider the Cloud 178\u003c\/p\u003e \u003cp\u003eDeploying to the Cloud 179\u003c\/p\u003e \u003cp\u003eConducting a Request for Proposal 182\u003c\/p\u003e \u003cp\u003eAdditional Deployment Options 184\u003c\/p\u003e \u003cp\u003eManaging in the Cloud 186\u003c\/p\u003e \u003cp\u003eCloud Management and Monitoring Solutions 189\u003c\/p\u003e \u003cp\u003eSummary 191\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 8 The Future of Healthcare AI 193\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Dynamically Changing World of AI 194\u003c\/p\u003e \u003cp\u003eThe Future of AI 198\u003c\/p\u003e \u003cp\u003eArtificial Intelligence and Healthcare Innovation 201\u003c\/p\u003e \u003cp\u003eBig Data, DataOps, Analytics, and Informatics 201\u003c\/p\u003e \u003cp\u003eTelehealth (Telemedicine) 204\u003c\/p\u003e \u003cp\u003eTelehealth Innovations 206\u003c\/p\u003e \u003cp\u003eTelehealth AI 209\u003c\/p\u003e \u003cp\u003eFuture Innovation Merging Clinical and IT Operations 212\u003c\/p\u003e \u003cp\u003eThe Future and Beyond 214\u003c\/p\u003e \u003cp\u003eAIOps, the Cloud, and Security 218\u003c\/p\u003e \u003cp\u003eSummary 218\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 9 The Convergence of Healthcare AI Technology 221\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eOverview of Convergence 222\u003c\/p\u003e \u003cp\u003eSystems Integration 225\u003c\/p\u003e \u003cp\u003eConvergence of AI, HIT, and HIE 228\u003c\/p\u003e \u003cp\u003eIoT and AI 230\u003c\/p\u003e \u003cp\u003eIoT Management 237\u003c\/p\u003e \u003cp\u003eAIOps Management and Security 239\u003c\/p\u003e \u003cp\u003eSummary 245\u003c\/p\u003e \u003cp\u003eAppendix Sample AIOps Use Cases and Examples 247\u003c\/p\u003e \u003cp\u003eIndex 259\u003c\/p\u003e","brand":"John Wiley \u0026 Sons Inc","offers":[{"title":"Default Title","offer_id":49407118836055,"sku":"9781119680017","price":35.62,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781119680017.jpg?v=1730498243"},{"product_id":"professional-reasoning-in-healthcare-9781119892113","title":"Professional Reasoning in Healthcare","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eProfessional Reasoning in Healthcare  A guide to decision-making and critical thinking in diverse healthcare practice contexts.  Professional reasoning is an essential component of health practice. To thrive in a world that demands constant change where there is not necessarily a right or wrong answer, strong frameworks are needed to support effective decision making. Critical to safe, ethical and culturally responsive practice decisions is the ability to integrate information from research evidence, the client, and the context\/environment. Practitioners draw from these elements, along with the expertise of others, and through integration of the information with who they are, what they know, and how they operate. This creates a way forward that is right for the client, applicable to the context, and a good fit with themselves. This book provides such a framework.  Professional Reasoning in Healthcare: Navigating Uncertainty Using the Five Finger Framework aims to drive a revolution in professional decision-making and critical analysis among healthcare professionals. Built around an innovative framework for fostering thinking, this book illustrates the situated nature of learning and the uniqueness of practice decisions to individual practitioners and clients. The simplicity of the Five Finger framework belies the complexity of reasoning it stimulates. Written using narratives, the reader is able to imagine the situation as the thinking is made visible. It provides simple yet effective tools and techniques for promoting reflective and reflexive thinking and for integrating the evidence into effective decisions. It promises to help readers develop habits of critical thinking that lead to healthier, more effective decision-making processes.  Readers will find:  Scenarios that bring the professional reasoning to lifeTools and techniques to help translate theory into immediate practiceStrategies to enhance reflective thinking skills, transformative learning, and sense-makingDetailed discussion of topics including team culture, person-centred practice, social learning theory, cultural influences on reasoning, emotional intelligence, and moreAn overview of transdisciplinary thinking and a complexity-based view on ethics and values  Professional Reasoning in Healthcare is ideal for healthcare professionals, managers, students, and educators who are charged with developing skills in making critical decisions in diverse practice contexts.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eAn essential tool and a great insight to the decision-making skills that health professionals go through on a daily basis - a must read for all practitioners, new and seasoned!\u003c\/p\u003e \u003cp\u003e\u003cb\u003eLara Gallichan BSc Hons, Speech Language Therapist, NZSTA\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003eWritten in a clear and accessible manner, there is no doubt this book will be an invaluable resource for students, clinicians, and teachers alike. By providing real-world examples, the reader easily appreciates the value of the Five Finger Framework and how it can improve their professional reasoning and practice. This book should be a compulsory reading for all students, and I would highly recommend it to all practising healthcare workers.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eDr Ruth Jeffery PhD, MSc, PGDip Med Rad Sci (NM), LLB(Hons), BA, BSc, NZDMI. \u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003eThe ability to critically reflect upon the way that professional reasoning and judgement occurs is pivotal and is profoundly ethical for practice, research, and leadership.\u003c\/p\u003e \u003cp\u003eAmongst the unique features of this text is the introduction of the Five Finger Framework to assist lifelong learners to comprehensively problem pose and problem solve. This resonates well with situated learning with its focus upon context, interpersonal relationships and shared decision making.\u003c\/p\u003e \u003cp\u003eThe book is culturally aware, transdisciplinary and has the potential to become a core text for learners at all levels of education particularly for those within practice-based education and mentorship relationships.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eDr Sheena E.E.Blair Dip OT, M.Ed, ED, FRCOT\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003eThanks for offering real, concrete, and doable approaches for improving professional reasoning….  using real stories of real practitioners to show how this works in practice….  broadening the views on client and culture…. In short, thanks for “handing us” the Five Finger Framework. It will work for students, practitioners, educators, and scholars. I would adopt it in a heartbeat if I were still teaching!\u003c\/p\u003e \u003cp\u003e\u003cb\u003eBarbara A. Schell, Professor Emerita, School of Occupational Therapy, Brenau University, PhD, OT\/L, FAOTA.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003eThis internationally relevant text presents the Five Finger Framework as a tool for enabling practice reasoning, critical reflection, and decision-making across a range of transdisciplinary approaches in health and social care settings. The metaphor of a hand unfolds a structured process for thinking through many-layered aspects to reach the end goal we all aim for - working effectively, visibly and in a traceable and thus accountable manner for collaborative solution-focused approaches.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eMargaret McKenzie, Associate Professor, Registered Social Worker (NZ)\u003c\/b\u003e\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eList of Contributors vii\u003c\/p\u003e \u003cp\u003eForeword ix\u003c\/p\u003e \u003cp\u003ePreface x\u003c\/p\u003e \u003cp\u003eAcknowledgments xii\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 1 Synthesizing Knowledge for Situated Practice: The Five Finger Framework 1\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eHistorical Influences on Professional Reasoning\u003cbr\u003e \u003ci\u003eHelen Jeffery and Susan Ryan\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 2 The Five Finger Framework: Development and Rationale 16\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eFostering Thinking Skills\u003cbr\u003e \u003ci\u003eJan Hendrik Roodt and Linda Robertson\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 3 Grasping the Whole: The Practitioner Perspective 42\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003ePractitioner Influences on Professional Decisions\u003cbr\u003e \u003ci\u003eSian E. Griffiths, Kim Reay, and Helen Jeffery\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 4 Using the Expertise of Others: Many Hands Make Light Work 57\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eAccessing Knowledge from Others to Inform Professional Decisions\u003cbr\u003e \u003ci\u003eElizabeth Martin\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 5 Walking Hand in Hand: Collaborative Practice 68\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eEliciting and Incorporating Client Perspectives\u003cbr\u003e \u003ci\u003eHelen Jeffery\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 6 Knowing the Context like the Back of Your Hand 83\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eContextual Influences on Professional Reasoning\u003cbr\u003e \u003ci\u003eHelen Jeffery\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 7 Letting the Research Lend a Hand 99\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eEvaluating, Synthesizing, and Implementing Knowledges\u003cbr\u003e \u003ci\u003eLuciana Blaga and Linda Robertson\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 8 Synthesizing World Views 116\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eTransdisciplinarity and the Five Finger Framework\u003cbr\u003e \u003ci\u003eJan Hendrik Roodt\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 9 Tools for Implementing the Five Finger Framework 126\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eIdeas, Activities, and Tips for Practice and Education Settings\u003cbr\u003e \u003ci\u003eHelen Jeffery and Jan Hendrik Roodt\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003eIndex 143\u003c\/p\u003e","brand":"John Wiley and Sons Ltd","offers":[{"title":"Default Title","offer_id":49407184306519,"sku":"9781119892113","price":33.24,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781119892113.jpg?v=1730498470"},{"product_id":"how-to-write-a-grant-application-9781405197557","title":"How to Write a Grant Application","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eHealthcare professionals who want to increase their chances of approval can depend on the practical advice found in this book by a highly experienced clinical trialist author. Providing a concise and easy-to-read overview,  How to Write a Grant Application includes pointers on what to include and what to avoid.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\"Intended for those who are preparing to apply for a clinical grant, this guide covers this complex process in an accessible manner.\" (\u003ci\u003eBooknews\u003c\/i\u003e, 1 April 2011)\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eForeword.  \u003cp\u003ePreface.\u003c\/p\u003e \u003cp\u003eAcknowledgements.\u003c\/p\u003e \u003cp\u003eAbout the author.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 1: Overview.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e1.1 Types of grants.\u003c\/p\u003e \u003cp\u003e1.2 Types of funding organisations.\u003c\/p\u003e \u003cp\u003e1.3 Choosing an appropriate funding body.\u003c\/p\u003e \u003cp\u003e1.4 Contents of the grant application.\u003c\/p\u003e \u003cp\u003e1.5 Including several studies in one application (project grants).\u003c\/p\u003e \u003cp\u003e1.6 Translational research sub-studies.\u003c\/p\u003e \u003cp\u003e1.7 The application process.\u003c\/p\u003e \u003cp\u003e1.8 Estimating timelines and a planned work schedule.\u003c\/p\u003e \u003cp\u003e1.9 Intellectual property.\u003c\/p\u003e \u003cp\u003e1.10 Text, grammar and format.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 2: People involved in the study.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e2.1 Who should be part of the Study Team?\u003c\/p\u003e \u003cp\u003e2.2 Other investigators, collaborators and consultants.\u003c\/p\u003e \u003cp\u003e2.3 The host institution and Sponsor.\u003c\/p\u003e \u003cp\u003e2.4 Commercial companies.\u003c\/p\u003e \u003cp\u003e2.5 Oversight committees.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 3: Justifi cation for the study.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e3.1 Finding background information.\u003c\/p\u003e \u003cp\u003e3.2 Previous evidence and similar research (why the study is needed now).\u003c\/p\u003e \u003cp\u003e3.3 Biological plausibility.\u003c\/p\u003e \u003cp\u003e3.4 Safety of new interventions in clinical trials.\u003c\/p\u003e \u003cp\u003e3.5 Feasibility.\u003c\/p\u003e \u003cp\u003e3.6 What will the study contribute?\u003c\/p\u003e \u003cp\u003e3.7 Summary of the justifi cation for a proposed study.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 4: Describing the study design.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e4.1 Abstract.\u003c\/p\u003e \u003cp\u003e4.2 Appendices.\u003c\/p\u003e \u003cp\u003e4.3 Study objectives and outcome measures.\u003c\/p\u003e \u003cp\u003e4.4 Types of studies.\u003c\/p\u003e \u003cp\u003e4.5 Observational studies in humans.\u003c\/p\u003e \u003cp\u003e4.6 Clinical trials in humans.\u003c\/p\u003e \u003cp\u003e4.7 Laboratory experiments.\u003c\/p\u003e \u003cp\u003e4.8 Describing sample size.\u003c\/p\u003e \u003cp\u003e4.9 Describing the main statistical analyses.\u003c\/p\u003e \u003cp\u003e4.10 Systematic reviews.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 5: Associated documents with the grant application.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e5.1 Study protocol.\u003c\/p\u003e \u003cp\u003e5.2 Participant Information Sheet.\u003c\/p\u003e \u003cp\u003e5.3 Curricula vitae of the Chief Investigator and all co-applicants.\u003c\/p\u003e \u003cp\u003e5.4 Letters of support from co-applicants, centre investigators, collaborators, or other advisors.\u003c\/p\u003e \u003cp\u003e5.5 Letters of support from commercial companies.\u003c\/p\u003e \u003cp\u003e5.6 Other documents specifi c to the fi eld of research.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 6: Financial costs.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e6.1 Overview of items to include in the fi nancial costs.\u003c\/p\u003e \u003cp\u003e6.2 Indirect costs or overheads (full economic costs).\u003c\/p\u003e \u003cp\u003e6.3 Per patient (or per subject) payments.\u003c\/p\u003e \u003cp\u003e6.4 Staff costs.\u003c\/p\u003e \u003cp\u003e6.5 Access to core funds and resources.\u003c\/p\u003e \u003cp\u003e6.6 Consideration of costs not to be met by the funding body.\u003c\/p\u003e \u003cp\u003e6.7 Grant applications associated with calls for proposals.\u003c\/p\u003e \u003cp\u003e6.8 Observational studies in humans.\u003c\/p\u003e \u003cp\u003e6.9 Clinical trials in humans.\u003c\/p\u003e \u003cp\u003e6.10 Laboratory experiments.\u003c\/p\u003e \u003cp\u003e6.11 Systematic reviews.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 7: Funding body review process.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e7.1 Submitting the application.\u003c\/p\u003e \u003cp\u003e7.2 Processing the application within the funding body.\u003c\/p\u003e \u003cp\u003e7.3 Initial reviews (external reviewers).\u003c\/p\u003e \u003cp\u003e7.4 Funding committee meeting.\u003c\/p\u003e \u003cp\u003e7.5 Funding committee evaluation.\u003c\/p\u003e \u003cp\u003e7.6 Feedback to applicants after the meeting.\u003c\/p\u003e \u003cp\u003e7.7 Responding to the funding committee feedback.\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 8: Annual reports and applying for a grant extension.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e8.1 Annual reports.\u003c\/p\u003e \u003cp\u003e8.2 Applying for a grant extension.\u003c\/p\u003e \u003cp\u003eBibliography.\u003c\/p\u003e \u003cp\u003eIndex.\u003c\/p\u003e","brand":"John Wiley and Sons Ltd","offers":[{"title":"Default Title","offer_id":49407930499415,"sku":"9781405197557","price":24.65,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781405197557.jpg?v=1730500993"},{"product_id":"patient-and-public-involvement-toolkit-9781405199100","title":"Patient and Public Involvement Toolkit","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e* Providing information to implement a new core healthcare requirement     patient involvement    * Including real case scenarios to illustrate the principles of effective PPI    * Following the unique Toolkit series format of flowcharts and layouts that guide the reader through each section   .\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\"What I liked most about this book is the clear layout of the chapters. It is easy to read and understand, and has plenty of practical ideas on how patients and public can become involved, engaged and empowered ... Overall this book achieves its objective and if you are about to undertake PPI, I would recommend this toolkit as essential reading prior to embarking on that journey.\" (British Journal of Cardiac Nursing, 1 November 2011)\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eForeword vii\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 1 Introduction 1\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe toolkit series 1\u003c\/p\u003e \u003cp\u003eAim of this toolkit 1\u003c\/p\u003e \u003cp\u003eWhy have a PPI toolkit? 2\u003c\/p\u003e \u003cp\u003eThe language of PPI 2\u003c\/p\u003e \u003cp\u003eGetting started 2\u003c\/p\u003e \u003cp\u003eLevels of PPI 4\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 2 What is patient and public involvement? 15\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eWhy bother with PPI? 15\u003c\/p\u003e \u003cp\u003eWhy is PPI growing in health and social care? 16\u003c\/p\u003e \u003cp\u003eChanges in PPI legislation 17\u003c\/p\u003e \u003cp\u003eHow does PPI help organizations and services and care change? 18\u003c\/p\u003e \u003cp\u003eImproving health services 18\u003c\/p\u003e \u003cp\u003eImproving health research 19\u003c\/p\u003e \u003cp\u003eGlobal networks 21\u003c\/p\u003e \u003cp\u003eMonitoring of health services 23\u003c\/p\u003e \u003cp\u003eDeveloping health organizations 24\u003c\/p\u003e \u003cp\u003eDeveloping an organizational strategy for PPI 26\u003c\/p\u003e \u003cp\u003eDefine structures within your organization 27\u003c\/p\u003e \u003cp\u003eDefine structures outside your organization 27\u003c\/p\u003e \u003cp\u003eFour ways to develop PPI 28\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 3 How to conduct effective PPI 36\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eSearching for literature about involvement 37\u003c\/p\u003e \u003cp\u003eSearching the grey literature for PPI publications 38\u003c\/p\u003e \u003cp\u003ePPI search terms 38\u003c\/p\u003e \u003cp\u003eSearching and citing issues in PPI 38\u003c\/p\u003e \u003cp\u003eInvolving the right people 39\u003c\/p\u003e \u003cp\u003ePPI methods and tools 42\u003c\/p\u003e \u003cp\u003eReviewing documents 46\u003c\/p\u003e \u003cp\u003eDesigning a questionnaire for a survey 46\u003c\/p\u003e \u003cp\u003eRunning a focus or discussion group 47\u003c\/p\u003e \u003cp\u003eRunning a workshop 49\u003c\/p\u003e \u003cp\u003ePractical considerations 53\u003c\/p\u003e \u003cp\u003eAn icebreaker: tree types 55\u003c\/p\u003e \u003cp\u003eExhibitions and road shows 57\u003c\/p\u003e \u003cp\u003eInterviews 58\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 4 Building relationships 60\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eRecruitment and networking 60\u003c\/p\u003e \u003cp\u003eMethods for recruitment 60\u003c\/p\u003e \u003cp\u003eSupport and training for participants and professionals 62\u003c\/p\u003e \u003cp\u003eInterpersonal skills: running effective meetings and workshops 63\u003c\/p\u003e \u003cp\u003eRole of chairperson or facilitator 63\u003c\/p\u003e \u003cp\u003eDealing with difficult situations and managing conflict 65\u003c\/p\u003e \u003cp\u003eBeing inclusive 67\u003c\/p\u003e \u003cp\u003eAvoiding the pitfalls 71\u003c\/p\u003e \u003cp\u003eOnline communication in PPI 72\u003c\/p\u003e \u003cp\u003eCommunicating in advance 75\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 5 Evaluation of PPI 78\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eEvaluating PPI methods and process 79\u003c\/p\u003e \u003cp\u003eEvaluating the impact of PPI on a service or project 80\u003c\/p\u003e \u003cp\u003eEvaluating the impact of PPI on the people who took part 81\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter 6 The future of PPI 85\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eAllocation of resources and better use of resources 86\u003c\/p\u003e \u003cp\u003eAccessibility of services 88\u003c\/p\u003e \u003cp\u003eHealth professionals working with patients and the public 89\u003c\/p\u003e \u003cp\u003eDeveloping trust and credibility between the public and health organizations 89\u003c\/p\u003e \u003cp\u003eImproving quality of care and reducing harm 90\u003c\/p\u003e \u003cp\u003eFinal thoughts 92\u003c\/p\u003e \u003cp\u003eConclusions 92\u003c\/p\u003e \u003cp\u003eIndex 95\u003c\/p\u003e","brand":"John Wiley \u0026 Sons Inc","offers":[{"title":"Default Title","offer_id":49407932105047,"sku":"9781405199100","price":20.85,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781405199100.jpg?v=1730500998"},{"product_id":"medical-transcription-9781437704396","title":"Medical Transcription","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eHelps to master the fundamentals of medical transcription and meet the challenges of the evolving medical transcription field.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eSection 1: Career Role and Responsibilities   1. The Medical Transcription's Career, Including Ethical and Legal Responsibilities       Section 2: Tools of Transcription   2. Equipment and Technology       Section 3: Transcription Guidelines   3. Punctuation   4. Capitalization   5. Transcribing Numbers, Figures, and Abbreviations   6. Letter Transcription   7. Proofreading, Making Corrections, and Quality Assurance   8. Using Reference Books: Learn How to Get Help From the Experts    9. Word Endings: Plurals, Nouns, and Adjectives   10. Grammar Review       Section 4: Medical Records and Reports   11. Outpatient Medical Chart Notes and Daily Progress Notes   12. Preparation of a History and Physical Examination Report   13. Preparation of Miscellaneous Medical Reports       Section 5: Correspondence and Business Documents   14. Writing Business Documents: Email, Memos, Agendas, Minutes, and Policies   15. Making the Transition from MT to Speech Recognition Editor    16. Establishing Your Career and Applying for Transcribing Positions       Section 6: Appendices   A: Answers to Tests    B: Reference Materials   C: Medical Documents   D. Rules and Helpful Hints for Transcribing","brand":"Elsevier Health Sciences","offers":[{"title":"Default Title","offer_id":49408288489815,"sku":"9781437704396","price":62.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781437704396.jpg?v=1730502290"},{"product_id":"making-their-days-happen-9781439920763","title":"Making Their Days Happen","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eThrough a compelling combination of policy analysis and humanizing detail of both consumers and providers of PAS, this book appeals to students, scholars, and patients of these services who are considering use of self-directed PAS alike.","brand":"Temple University Press,U.S.","offers":[{"title":"Default Title","offer_id":49408322306391,"sku":"9781439920763","price":22.49,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781439920763.jpg?v=1730502435"},{"product_id":"making-their-days-happen-9781439920756","title":"Making Their Days Happen","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eThrough a compelling combination of policy analysis and humanizing detail of both consumers and providers of PAS, this book appeals to students, scholars, and patients of these services who are considering use of self-directed PAS alike.","brand":"Temple University Press,U.S.","offers":[{"title":"Default Title","offer_id":49408322339159,"sku":"9781439920756","price":77.35,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781439920756.jpg?v=1730502436"}],"url":"https:\/\/bookcurl.com\/collections\/medical-administration-and-management.oembed?page=4","provider":"Book Curl","version":"1.0","type":"link"}