{"title":"Management of specific areas Books","description":"","products":[{"product_id":"more-than-a-game-saving-football-from-itself-9781787290549","title":"More Than a Game: Saving Football From Itself","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\u003cb\u003eA top-to-bottom look at England's national game, from one of the UK's leading business economists.\u003c\/b\u003e\u003cbr\u003e\u003cbr\u003eThe Premier League is the most commercially successful football league in history, the self-proclaimed 'best league in the world'. But success has come at a cost, unbalancing the English game to a profound and damaging degree.\u003cbr\u003e\u003cbr\u003eFootball's stumbling response to COVID-19 and the European Super League disaster are just the most recent examples. It is estimated that more than two thirds of the country's 92 professional clubs are loss-making; payments to agents each year regularly total more than the combined income of all 44 clubs in Leagues 1 and 2; supporters have been squeezed to the limit; racist incidents are on the rise; grassroots facilities are in a dreadful state; and failed World Cup bids have severely weakened England's standing in the global game. The national team's performance at Euro 2020 can't paper over the cracks.\u003cbr\u003e\u003cbr\u003eThere is an alternative. In this revealing and eye-opening analysis, leading economist Mark Gregory reveals the breadth and depth of the problems facing our national men's game, and shows us a way to bring football home for good.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003eMark Gregory... knows what he is talking about...you will understand a great deal more about English football and its coming cataclysm than you did before... [a] manifesto for change and returning the game to its roots' -- David Aaronovitch * The Times *","brand":"Vintage Publishing","offers":[{"title":"Default Title","offer_id":47851106009431,"sku":"9781787290549","price":15.29,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781787290549.jpg?v=1710629767"},{"product_id":"song-of-the-earth-9780197502464","title":"Song of the Earth","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eA loving portrayal of our precious planet that offers easy-to-grasp discussions of scientific concepts and detailed examinations of Earth''s tectonic, biological, and paleontological forces...Did you know that the history of Earth can be revealed by examining everything on it? From the esoteric science of minerals to the interactions between humans and their environment, our planet provides answers to every question we could ask about its history and what lies ahead. As climate change impacts everything we do on our planet, now is the time to take a closer look at what messages Earth has for us: what does it mean when the wind blows or the ground shifts? In this book, geologist Elisabeth Ervin-Blankenheim reveals the history of our planet through a geologic lens and explains why everyone should care about it.Song of the Earth is a thrilling biography of our planet that equips readers with the scientific, historical, and philosophical symbiosis between humans and Earth. Ervin-Blankenheim explores geologic principles of deep time, plate tectonics, and change in life forms in plain English. The book is illustrated with striking maps, diagrams, and pictures, allowing her to dissect everything from how a roiling, molten planet cooled to how the first cyanobacteria began to oxygenate the atmosphere to how the atmosphere has changed over time.Ervin-Blankenheim journeys through the science with ease and provides narrative sections about pioneering geologists and their groundbreaking discoveries. In viewing the planet as the integrated ecosystem it is, Ervin-Blankenheim showcases how land, water, life, and the atmosphere maintain an elegant yet delicate balance--one that, based on the author''s evidence of current trends in the context of past planetary cataclysm, appears to be under imminent threat. At times both gripping and lovingly poetic, Song of the Earth shows not only how Earth has influenced life, but also how life has distinctly shaped our planet.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003eWithin the pages of this book, Elisabeth Ervin-Blankenheim provides a new way to interpret the autobiography of our home planet. Song of the Earth: Understanding Geology and Why It Matters is a fresh take on the history of geological thinking * Callan Bentley, Assistant Professor of Geology, Piedmont Virginia Community College *\u003cbr\u003eA wonderful book, keenly written and beautifully illustrated. It is inspiring to hear from someone who loves geology as deeply as I do. The author is at her best when talking about the history of geology and the early researchers who contributed to its development. Figure 2.1, showing a statue of glaciologist Louis Agassiz with its ehead buried in cement following the 1906 San Francisco earthquake, illustrates the depth of her research and her ability to connect geology with other human concerns. * James Kasting, Evan Pugh Professor of Geoscience and Meteorology, Penn State University *\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eAcknowledgments Introduction  Geology Emerges as a Science Chapter 1: European Roots Chapter 2: On the Other Side of the Pond  Geologic Time Chapter 3: From an Early Geologic Timescale Chapter 4: Measuring Time and the Nature of Deep Time  Plate Tectonics Chapter 5: History of the Revolution in Earth Sciences Chapter 6: Oceans, Continents, Plates, and How They Interact  Life on the Earth Chapter 7: Evolution, Extinctions, and Biodiversity  The Biography of the Earth Chapter 8: Precambrian Story Chapter 9: Paleozoic Era Chapter 10: Mesozoic Era Chapter 11: Cenozoic Era  Chapter 12: The Earth's Impact on Life and Life's Impact on the Earth  Glossary Notes Bibliography Index","brand":"Oxford University Press Inc","offers":[{"title":"Default Title","offer_id":48732641165655,"sku":"9780197502464","price":999.99,"currency_code":"GBP","in_stock":false}]},{"product_id":"operations-management-an-international-perspective-9781137525789","title":"Operations Management An International","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eDavid Barnes is Head of the Department of Business Information Management and Operations at the University of Westminster Business School in London, UK. Previously, he has held lecturer posts at Royal Holloway University of London, the Open University and Thames Valley University, and has been a Visiting Research Fellow at the University of Cambridge. Prior to academia, he worked for 14 years in the process plant and building products industries in both engineering and line management positions.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003eDavid Barnes is a brilliant writer. His book sparks curiosity through its broad coverage of operations management - all the way from classical management models to up-to-date managerial challenges. The text is vivid, informative and critical. In combination with the digital resources, it all provides an excellent platform for learning. * Ludvig Lindlöf, Chalmers University of Technology, Sweden *\u003cbr\u003eThis textbook will revitalize my approach to research and teaching. It offers a comprehensive and objective look at key topics from an international standpoint. With his inspirational and innovative case-based approach, David Barnes provides a fresh perspective on operations management. My students will undoubtedly have a faster and better learning curve with this original new textbook. * Kjeld Nielsen, Aalborg University, Denmark *\u003cbr\u003eDavid Barnes has captured the international flavour of the contemporary challenges faced by many global enterprises. The text integrates core international business concepts with operations management principles while bringing topics to life using a range of case studies. * Lincoln Wood, University of Otago, New Zealand *\u003cbr\u003eSuitable for a first course in operations management at both undergraduate and postgraduate level, this textbook addresses a gap in the literature by considering issues from an international perspective. It clarifies the concepts, reviews tools and applications, and ends with an examination of new trends. * Juan Carlos Fernandez de Arroyabe, University of Essex, UK *\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003ePART ONE: INTRODUCTION TO OPERATIONS MANAGEMENT  1.Operations Management  2.Operations Performance  3.Operations Strategy PART TWO: STRUCTURAL ISSUES  4.Facilities  5. Capacity  6.Process Design and Technology  7.The Supply Network PART THREE: INFRASTRUCTURAL ISSUES  8.Planning and Control  9.Inventory Management  10.Lean Operations  11.Quality Management  12.People in Operations Management  13.Risk, Resilience and Recovery  14.Operations Improvement  15.Innovation in Operations Management PART FOUR: THE FUTURE OF OPERATIONS MANAGEMENT  16.Emerging Challenges in Operations.","brand":"Bloomsbury Publishing PLC","offers":[{"title":"Default Title","offer_id":48738394964311,"sku":"9781137525789","price":56.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781137525789.jpg?v=1723812009"},{"product_id":"transform-with-design-9781487506094","title":"Transform with Design","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eWritten by a team of experienced innovators and researchers, Transform with Design provides unique case studies with lessons learned by organizations when building their innovation muscle.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e1. Introduction: Why Implementing Design Thinking Remains a Challenge  Jochen Schweitzer, Sihem BenMahmoud-Jouini, and Sebastian Fixson    2. Reimagining Healthcare: Implementing Design Thinking in a Health Insurance Company Matt Templeton, Sebastian Fixson, and Molly Mazzaferro   3. Design Thinking Recipe in a Food Company: The Case of Danone Sabine Gourmain, Julie Deschamps, and Sihem BenMahmoud-Jouini   4. Keeping the Momentum: The First Decade of Design Thinking at Intuit Wendy Castleman   5. Design for Joy: How Kaiser Permanente Created a Human-Centered Design Movement Christi Zuber and Lisa Carlgren   6. Throwing a Hand Grenade at the Bureaucracy: MindLab and Wicked Problems in Government David Dunne   7. The Making of a Design-Led Innovation Strategy: How Mirvac Launched the Hatch Program  Natalia Nikolova, Jochen Schweitzer, and Christine Gilroy   8. From Department to Consultancy: Building Human-Centered Design Capabilities at Swisscom  Katja Bürki   9. From Underdog to Design-Led Innovation: Scaling Design Thinking at Thales  Sihem BenMahmoud-Jouini and Didier Boulet   10. An Army of One: How One Person Set Off a Grassroots Movement at the U.S. Department of Labor Virginia Hamilton and Lisa Carlgren   11. Veteran-Centered Healthcare: Navigating Change at the U.S. Department of Veterans Affairs Aaron Strienstra, Amber Schleuning, Veronica X. Vela, and Jaryn Miller   12. Transform with Design in Seven Lessons  Jochen Schweitzer, Sihem BenMahmoud-Jouini, and Sebastian Fixson","brand":"University of Toronto Press","offers":[{"title":"Default Title","offer_id":48739687694679,"sku":"9781487506094","price":22.49,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781487506094.jpg?v=1720052903"},{"product_id":"resilient-health-systems-what-we-know-what-we-should-do-9781802622768","title":"Resilient Health Systems: What We Know; What We","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eSince February 2020 the COVID-19 pandemic has strained health systems worldwide. Despite several measures adopted, including the deployment of emergency funds to sustain health service transformations and investment in vaccine development, the crisis has taken over a year to be controlled. The consequences are still affecting the capacity and capabilities of health systems.\u003c\/p\u003e \u003cp\u003eIn light of the ongoing pandemic, this book explores the factors determining the ability of health systems to cope with and recover from a crisis, and therefore their level of resilience. The term resilience has gained momentum in health systems research, with several scholars contributing to the definition of the concept. Providing a comprehensive health system resilience agenda, policy-makers, public health specialists, health managers, scholars and practitioners will find in this work both a grounded framework for the assessment of the level of resilience of healthcare systems and organizations, and specific actionable changes that should be pursued to consolidate and improve that level of resilience.\u003c\/p\u003e \u003cp\u003eUltimately, this work identifies desirable paths of action through the investigation of real-world cases to improve health systems and organizations capacity and capability to face any future dramatic crisis.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eChapter 1. If You Stay Ready, You Won’t Have to Get Ready\u003cbr\u003e Chapter 2. Naming and Framing Health System Resilience\u003cbr\u003e Chapter 3. Key Ingredients for a Resilient Health System\u003cbr\u003e Chapter 4. A Framework for Action\u003cbr\u003e Chapter 5. Case Study. Lessons from the Italian NHS\u003cbr\u003e Chapter 6. Making Things Happen\u003c\/p\u003e","brand":"Emerald Publishing Limited","offers":[{"title":"Default Title","offer_id":48741826330967,"sku":"9781802622768","price":39.89,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781802622768.jpg?v=1720058948"},{"product_id":"developing-and-engaging-clinical-leaders-in-the-new-normal-of-hospitals-why-it-matters-how-to-do-it-9781803829340","title":"Developing and Engaging Clinical Leaders in the","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eHealthcare systems across the globe are currently facing perhaps the greatest challenges and pressures to date as the need to improve outcomes, efficiency, productivity, quality, customer satisfaction and sustainability have significantly risen. Further, the emerging focus on value-based healthcare has increased performance expectations. To improve capability to face these challenges, doctors were “transformed” by health organizations and systems into more hybrid figures, i.e., doctor-managers and most recently clinical leaders. Yet, in many cases their engagement hasn’t worked as expected or desired, and there is still much ambiguity on what is the set of expectations attached to the new hybrid role.\u003c\/p\u003e \u003cp\u003eProviding a systematic review of previous literature about the progressively worrying challenge in transforming doctors to clinical leaders, Lega and Pirino offer a qualitative analysis of different advanced countries facing the issue of training this hybrid role. Finding improved practices applicable elsewhere, they conclude with a case study focus on the Italian system.\u003c\/p\u003e \u003cp\u003e\u003cem\u003eDeveloping and Engaging Clinical Leaders in the “New Normal” of Hospitals\u003c\/em\u003e suggests specific policy and practice recommendations on how the system should evolve with regards to clinical leadership.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eForeword; \u003cem\u003eFederico Lega and Angela Pirino \u003c\/em\u003e\u003cbr\u003e Chapter 1. Clinical leadership in context: new public management, horizons of the “new normal”, and corporatization of health organizations \u003cbr\u003e Chapter 2. Remarks on the COVID-19 pandemic and clinical leadership’s pivotal role \u003cbr\u003e Chapter 3. 30 years of transition from doctor-managers to clinical leaders \u003cbr\u003e Chapter 4. What we know about clinical leadership \u003cbr\u003e Chapter 5. What we should take into consideration: perspectives, expectations, and advice from top hospital managers \u003cbr\u003e Chapter 6. A reference model \u003cbr\u003e Chapter 7. International comparative analysis: how clinicians and health professionals are supported and trained to take on leadership roles \u003cbr\u003e Chapter 8. Implications for policymaking and practitioners in an international context \u003cbr\u003e Chapter 9. Conclusion\u003c\/p\u003e","brand":"Emerald Publishing Limited","offers":[{"title":"Default Title","offer_id":48741864571223,"sku":"9781803829340","price":999.99,"currency_code":"GBP","in_stock":false}]},{"product_id":"demand-prediction-in-retail-a-practical-guide-to-leverage-data-and-predictive-analytics-9783030858544","title":"Demand Prediction in Retail: A Practical Guide to","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eFrom data collection to evaluation and visualization of prediction results, this book provides a comprehensive overview of the process of predicting demand for retailers. Each step is illustrated with the relevant code and implementation details to demystify how historical data can be leveraged to predict future demand. The tools and methods presented can be applied to most retail settings, both online and brick-and-mortar, such as fashion, electronics, groceries, and furniture.\u003c\/p\u003e  \u003cp\u003eThis book is intended to help students in business analytics and data scientists better master how to leverage data for predicting demand in retail applications. It can also be used as a guide for supply chain practitioners who are interested in predicting demand. It enables readers to understand how to leverage data to predict future demand, how to clean and pre-process the data to make it suitable for predictive analytics, what the common caveats are in terms of implementation and how to assess prediction accuracy.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e1. Introduction.- 2. Data Pre-Processing and Modeling Factors.- 3. Common Demand Prediction Methods.- 4. Tree-Based Methods.- 5. Clustering Techniques.- 6. Evaluation and Visualization.- 7. More Advanced Methods.- 8. Conclusion and Advanced Topics.","brand":"Springer Nature Switzerland AG","offers":[{"title":"Default Title","offer_id":48743054442839,"sku":"9783030858544","price":75.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9783030858544.jpg?v=1720063911"},{"product_id":"demand-prediction-in-retail-a-practical-guide-to-leverage-data-and-predictive-analytics-9783030858575","title":"Demand Prediction in Retail: A Practical Guide to","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eFrom data collection to evaluation and visualization of prediction results, this book provides a comprehensive overview of the process of predicting demand for retailers. Each step is illustrated with the relevant code and implementation details to demystify how historical data can be leveraged to predict future demand. The tools and methods presented can be applied to most retail settings, both online and brick-and-mortar, such as fashion, electronics, groceries, and furniture.\u003c\/p\u003e  \u003cp\u003eThis book is intended to help students in business analytics and data scientists better master how to leverage data for predicting demand in retail applications. It can also be used as a guide for supply chain practitioners who are interested in predicting demand. It enables readers to understand how to leverage data to predict future demand, how to clean and pre-process the data to make it suitable for predictive analytics, what the common caveats are in terms of implementation and how to assess prediction accuracy.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e1. Introduction.- 2. Data Pre-Processing and Modeling Factors.- 3. Common Demand Prediction Methods.- 4. Tree-Based Methods.- 5. Clustering Techniques.- 6. Evaluation and Visualization.- 7. More Advanced Methods.- 8. Conclusion and Advanced Topics.","brand":"Springer Nature Switzerland AG","offers":[{"title":"Default Title","offer_id":48743054639447,"sku":"9783030858575","price":54.99,"currency_code":"GBP","in_stock":true}]},{"product_id":"improving-supply-chains-in-the-oil-and-gas-industry-12-modules-to-improve-chronic-challenges-for-maintenance-repair-and-operations-9783030950651","title":"Improving Supply Chains in the Oil and Gas","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eThis book analyses and proposes solutions to one of the core challenges faced in the Maintenance, Repair and Operations (MRO) supply chains in the oil and gas industry, a field that is currently impacted by low oil prices, emerging technologies and a societal transition to cleaner energies. It describes the end-to-end nature of the oil and gas supply chain, and challenges paradigms and accepted ways of working within the industry – such as wastes driven by broken interfaces, naivete regarding supply chains, and the practice that considers re-organisation to be the answer to these challenges – and identifies opportunities to shift this paradigm towards reliability and value.\u003c\/p\u003e   \u003cp\u003eMoreover, the book shares the authors’ front-line experience and encourages readers to consider deploying the solutions presented in their own contexts. The insights from the book’s 12 modules are based on personal experiences and are industry-generic, allowing them to be transferred to other MRO supply chains. Readers are encouraged to use this book as a reference for their own supply chain transformations.\u003c\/p\u003e  The book is primarily intended for practitioners, including chief operating officers, chief financial officers, chief supply chain officers, engineers and heads of procurement, purchasing, operations, and materials management.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e1. Lower Forever.- 2. The OPEX Challenge.- 3. Supply Chain Development in Oil \u0026amp; Gas Industry.- 4. The Missing Pieces.- 5. 12 Modules for Supply Chain Transformation.- 6. When Culture Meets Transformation.- 7. Getting Started.","brand":"Springer Nature Switzerland AG","offers":[{"title":"Default Title","offer_id":48743060701527,"sku":"9783030950651","price":56.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9783030950651.jpg?v=1720063938"},{"product_id":"supply-chain-resilience-insights-from-theory-and-practice-9783030954031","title":"Supply Chain Resilience: Insights from Theory and","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eEvery global crisis highlights the strategic importance of industrial and non-profit supply chains for society. In terms of coping with unforeseen and unpredictable events, supply chain resilience enables the parties and networks involved to stay successful during and after the disruption. Furthermore, a resilient supply chain contributes to the sustainable competitive advantage of the entire value chain.\u003c\/p\u003e  \u003cp\u003eWritten by scholars and practitioners alike, this book not only puts forward a new framework for resilience in supply chain management, but also presents best practice cases from various areas and industries. As a particular highlight, it includes a Delphi study that gathers state-of-the-art insights from supply chain leaders.\u003c\/p\u003e  \u003cp\u003eIn addition to practical approaches, methods and tools, the book also offers food for thought on the future of supply chain resilience. As such, it offers a valuable resource for current and future managers in the public and private sector, as well as researchers and students engaged in this field.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cp\u003ePart I: Supply Chain Disruptions and Resilience.- 1. Definition and Development of Supply Chain Resilience.- 2. Supply Chain Resilience: A Decade of Evolvement.- 3. Supply Chain Resilience Framework.- 4. Supply Chain Challenges During the COVID-19 Pandemic.- 5. Pandemic-Related Disruptions in the Field of Freight Transportation.- 6. Modern Slavery and Working Conditions in the European Trucking Industry: A Growing Threat to Supply Chain Resilience.- Part II: Measuring Resilience.- 7. Enhancing Supply Chain Resilience Through Incorporating Business Continuity Management Systems.- 8. Measuring and Fostering Supply Chain Resilience in the Humanitarian Context.- 9. The Value of Artificial Intelligence for More Resilient Supply Chains.- 10. Applying Blockchain Technologies for Increasing Supply Chain Resilience.- Part III: Achieving Resilience.- 11. Policy Options for Strengthening Resilience to Achieve Strategic Autonomy for Austria in a Disrupted World.- 12. Managing Supply Chain Resilience for Sustainability in an Uncertain World: Challenges and Solutions.- 13. Supply Chain Resilience in the Fourth Industrial Revolution.- 14. Resilient Supply Chain Network Design: An Overview of Optimization Models.- Part IV: Resilience in Theory and Practice.- 15. Resilient Supply Chains: A Practical Guide for Successful Implementation.- 16. What Really Works: A Practitioner’s Critical Review on Supply Chain Resilience Research.- 17. Delphi Study on Supply Chain Resilience.- Part V: Supply Chain Resilience in Different Functional Areas.- 18. Commodity Price Risks: Strategies to Increase Supply Chain Resilience.- 19. Achieving Supply Chain Resilience Through Additive Manufacturing.- 20. Resilience in Warehousing.- 21. How to Successfully Master a Pandemic in a Global Distribution Network?.- 22. Resilience Strategies for Freight Transportation: An Overview of the Different Transport Modes Responses.- 23. Thoughts About Individual Resilience Impact to Team and Organization.- Part VI: Supply Chain Resilience in Different Industries.- 24. Resilient Supply Chains in the Parcel Shipping Sector.- 25. Deep Dive on Resilience in the Aviation Industry: Between Resilience for Short-Term Disruptions and Focus on Long-Term Preparedness.- 26. Semiconductor Supply Chain: A 360-Degree View of Supply Chain Risk and Network Resilience Based on GIS and AI.- 27. Ways to Build Resilient Inbound Transportation Logistics in the Automotive Industry.- 28. Overview of the Enablers of Humanitarian Supply Chain Resilience.- 29. Resilience and Military Supply Chain Management.- 30. Concluding Remarks.\u003c\/p\u003e  \u003cp\u003e \u003c\/p\u003e","brand":"Springer Nature Switzerland AG","offers":[{"title":"Default Title","offer_id":48743060963671,"sku":"9783030954031","price":42.74,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9783030954031.jpg?v=1720063939"},{"product_id":"global-logistics-and-supply-chain-strategies-for-the-2020s-vital-skills-for-the-next-generation-9783030957636","title":"Global Logistics and Supply Chain Strategies for","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eLogistics and supply chain management is facing disruptive economic, technological and climate change developments that require new strategies. New technologies such as the Internet-of-Things, digital manufacturing or blockchain are emerging quickly and could provide competitive advantage to those companies that leverage the technologies smartly while managers that do not adopt and embrace change could be left behind. Last but perhaps most important for mankind, sustainability aspects such as low-carbon transportation, closed loop supply chains or socially-responsible supply chain setups will become essential to operate successfully in the future. All these aspects will affect logistics and supply chains as a whole as well as different functional areas such as air cargo, maritime logistics or sourcing\/procurement.\u003c\/p\u003e  \u003cp\u003eThis book aims to dive into several of these functional topics to highlight the key developments in the next decade predicted by leading global experts in the field. It features contributions and key insights of globally leading scholars and senior industry experts. Their forward-looking perspectives on the anticipated trends are aimed at informing the reader about how logistics and supply chain management will evolve in the next decade and which academic qualities and skills will be required to succeed in the \"new normal\" environment that will be characterized by volatile and increasingly disrupted business eco-systems. Future scenarios are envisaged to provide both practitioners and students with insights that will help them to adapt and succeed in a fast changing world.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eChapter 1. The Future of Logistics and Supply Chain Management: Changing Skill Sets and Smart Career Choices.- Chapter 2. The Impact on Supply Chain Networks of Shifting Demand and Supply Dynamics.- Chapter 3. AI in Logistics and Supply Chain Management.- Chapter 4. How to Design Human-machine Interaction in Next-generation Supply Chain Planning.- Chapter 5. The Circular Economy and Green Supply Chains.- Chapter 6. Preparing Logistics for the Low Carbon Economy.- Chapter 7. The Future of 3PLs.- Chapter 8. Air Cargo Logistics – The Dawning of a Golden Decade?.- Chapter 9. Maritime Logistics for the Next Decade - Challenges, Opportunities and Required Skills.- Chapter 10. Future Directions in City Logistics.- Chapter 11. Recent Advances of Service Supply Chain Management.- Chapter 12. Competence Development, Learning and Change in Supply Chain Management.- Chapter 13. Startups in the Logistics Sector: Value Propositions and Potential Impact.- Chapter 14. Warehousing 2030.- Chapter 15. Future of Procurement - Insights from a Global Survey.- Chapter 16. Agility in Supply Chain Planning and Execution.- Chapter 17. Risk Driven Supply Chain Design - Options and Trade-offs in Complex Environments.- Chapter 18. Supply Chain Transparency Using Blockchain: Benefits, Challenges, and Examples.- Chapter 19. The Potential of Blockchain in SCM - PI Meets Blockchain.- Chapter 20. Collaboration in Humanitarian Operations in the Context of the COVID-19 Pandemic.- Chapter 21. Logistics Challenges and Opportunities in Africa in the 2020s.","brand":"Springer Nature Switzerland AG","offers":[{"title":"Default Title","offer_id":48743061553495,"sku":"9783030957636","price":59.99,"currency_code":"GBP","in_stock":true}]},{"product_id":"practical-manual-of-quality-function-deployment-9783319085203","title":"Practical Manual of Quality Function Deployment","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eThis book introduces into the practical application of Quality Function Deployment (QFD) beyond the famous House of Quality Matrix by presenting a fully developed example of a clear and comprehensive QFD framework. The QFD workflow is described step by step, encompassing strategic planning, customer surveys, product and service characteristics, mechanisms, parts and cost deployment, technologies, process phases and faults analysis. The model, as presented with practical suggestions, can be used in firms with low resources and\/or need for speed. In addition, a chapter is dedicated to the most common “fuzzy” algorithms, explained for professionals and the book closes by describing in detail some QFD case studies. This book will be of interest to all who wish to use QFD to respond to and satisfy customer requirements effectively.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\"Maritan has written one of the best books to date on QFD. [...] With the exception of the 'bibles' by QFD founders Akao and Mizuno, you can now toss the rest of your QFD library.\" (Glenn Mazur, QFD Institute, Amazon, October 2014)\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e1 Quality Function Deployment (QFD): Definitions, History and Models.- 2 Strategic Matrices and Customer Analysis.- 3 QFD from Product Characteristics to Pre-production.- 4 Fuzzy QFD.- 5 QFD Case Histories.\u003c\/p\u003e\u003cp\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003cb\u003e\u003c\/b\u003e\u003c\/p\u003e","brand":"Springer International Publishing AG","offers":[{"title":"Default Title","offer_id":48743092027735,"sku":"9783319085203","price":999.99,"currency_code":"GBP","in_stock":false}]},{"product_id":"operational-logistics-the-art-and-science-of-sustaining-military-operations-9783319226736","title":"Operational Logistics: The Art and Science of","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eThis book explores the theoretical foundations and applications of military operational logistics (OpLog). OpLog theory has two facets: qualitative and quantitative.The qualitative facet is imbedded in the theory of operational level of war or operational art. It includes principles, imperatives and tenets, which are stated and analyzed in the first few chapters. The quantitative facet relates to the scientific aspects of OpLog. It is manifested by formal network models representing structural and operational features of an OpLog system. The book examines the two facets and integrates them into a unified presentation. Important OpLog applications a re described and discussed.\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003eChapter 1 presents a general introduction to military logistics. Chapter 2 discusses the px;font-family: monospace;\"\u0026gt;general structure and characteristics of logistics and describes its three levels – strategic, operational and tactical. Chapter 3 describes the foundation of OpLog. Chapter 4 deals with OpLog planning. Chapter 5 addresses the issue of logistic information, and Chapter 6 deals with forecasting logistic demands. Chapters 7 and 8 are new additions to this second edition. They address logistics aspects of two contemporary operational topics – insurgencies and humanitarian assistance.Chapter 9 describes the first version of the logistic network model. Chapter 10 addresses an important OpLog characteristic – Flexibility. Chapter 11 discusses two major challenges in OpLog practice: force accumulation, 4419px; font-family: monospace;\"\u0026gt;and medical treatment and evacuation. Chapter 12 presents an inter-temporal network optimization model designed to determine deployment and employment of 3333px;font-family: monospace;\"\u0026gt;the OpLog support chain during military operations.\u003cp\u003e\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eIntroduction.- Structure, Terminology and Analytic Tools.- The Foundation of Operational Logistics.- Planning.- Information.- Forecasting Logistic Demands.- Insurgency and Counterinsurgency Logistics.- Humanitarian Logistics.- The Visual Network Model.- OpLog Flexibility.- Two Critical OpLog Functions.- Optimizing Logistic Networks.","brand":"Springer International Publishing AG","offers":[{"title":"Default Title","offer_id":48743092945239,"sku":"9783319226736","price":56.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9783319226736.jpg?v=1720064079"},{"product_id":"logistics-systems-analysis-9783540239147","title":"Logistics Systems Analysis","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\"… a well structured and documented book that certainly reflects the new era of logistics.\" Journal of the Operational Research Society (of a previous edition)\u003c\/p\u003e \u003cp\u003eExpanded edition includes new research results and numerous modifications to enhance comprehensiveness and clarity. \u003c\/p\u003e \u003cp\u003eTwo new sections, a new appendix, and more than half a dozen new figures.\u003c\/p\u003e \u003cp\u003eProvides new concept for an integrated examination of logistics systems\u003c\/p\u003e \u003cp\u003eFeatures \"reasonable\" solutions requiring as little information as possible\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eThe Use of Succinct Models and Data Summaries.- Cost.- Optimization Methods: One-to-One Distribution.- One-to-Many Distribution.- One-To-Many Distribution with Transshipments.- Many-To-Many Distribution.","brand":"Springer-Verlag Berlin and Heidelberg GmbH \u0026 Co. KG","offers":[{"title":"Default Title","offer_id":48743130038615,"sku":"9783540239147","price":113.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9783540239147.jpg?v=1720064241"},{"product_id":"manufacturing-simulation-with-plant-simulation-and-simtalk-usage-and-programming-with-examples-and-solutions-9783642050732","title":"Manufacturing Simulation with Plant Simulation","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eBased on the competition of international production networks, the pressure to - crease the efficiency of production systems has increased significantly. In ad- tion, the number of technical components in many products and as a consequence also the requirements for corresponding assembly processes and logistics pr- esses increases. International logistics networks require corresponding logistics concepts. These requirements can be managed only by using appropriate Digital Factory tools in the context of a product lifecycle management environment, which allows reusing data, supports an effective cooperation between different departments, and provides up-to-date and relevant data to every user who needs it. Simulating the complete material flow including all relevant production, st- age, and transport activities is recognized as a key component of the Digital F- tory in the industry and as of today widely used and accepted. Cutting inventory and throughput time by 20–60% and enhancing the productivity of existing p- duction facilities by 15–20% can be achieved in real-life projects.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eIntroducing Factory Simulation.- Plant Simulation.- Standard Classes in PLANT SIMULATION.- Icons.- Programming with SimTalk.- Simtalk and Material Flow Objects.- Mobile Units.- Information Flow Objects.- Statistics.- User Interface Objects.- Data Exchange.- Plant Simulation 3D.","brand":"Springer-Verlag Berlin and Heidelberg GmbH \u0026 Co. KG","offers":[{"title":"Default Title","offer_id":48743132692823,"sku":"9783642050732","price":999.99,"currency_code":"GBP","in_stock":false}]},{"product_id":"lean-innovation-a-fast-path-from-knowledge-to-value-9783642158940","title":"Lean Innovation: A Fast Path from Knowledge to","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eWithin manufacturing, Lean has lead to significant results throughout the world. But what happens when Lean meets Innovation? Is the needed creativity destroyed, or can Lean make the results of the organization even better? In Lean Innovation, Claus Sehested and Henrik Sonnenberg reveal how a managed iteration between creativity and effectiveness can ensure that the visions of top management are realized through the innovation processes. Lean can elevate the innovation processes to a new level where they become a true strategic differentiator.  The authors address the key challenges facing leaders of knowledge organizations, and present a number of principles which they can use to bring more leadership into the innovation work. They also discuss methods which can increase result focus and continuous learning in the core innovation processes.  The book contains specific and practical examples from  five companies who started on a Lean Innovation journey. Innovation Insights from Apple, Google, Toyota, IDEO and others are also included.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003ePart I Understanding the Background.- Introduction.- Chapter 1 The Potential of Lean Innovation.- Part II Understanding the Fundamentals.- Chapter 2 Understanding Innovation.- Chapter 3 Understanding Lean Innovation.- Part III Achieving Success with Lean Innovation.- Chapter 4 Releasing the Potential for Innovation.- Chapter 5 Active and Visible Management.- Chapter 6 Realizing Your Strategy through Portfolio Management.- Chapter 7 Projects Create Customer Value - Chapter 8 The Role of Project Support in Innovation.- Part IV Starting the Development Process.- Chapter 9 Fast from Knowledge to Value.- Postscript Fueled by a Dream.","brand":"Springer-Verlag Berlin and Heidelberg GmbH \u0026 Co. KG","offers":[{"title":"Default Title","offer_id":48743134265687,"sku":"9783642158940","price":54.99,"currency_code":"GBP","in_stock":true}]},{"product_id":"the-modern-lean-enterprise-from-mass-customisation-to-personalisation-9783662644782","title":"The Modern Lean Enterprise: From Mass","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eThe book addresses a modern reorientation of Lean, abandoning the classical waste dogma that brings direct efficiency gains and substituting by a way to achieving indirect efficiency in a continuous and sustainable manner. Waste is the output of a process that cannot be of further use, while value is a matter of valuation, a process whose output we conceive to be of further use. Value and waste are not antithetical, they are just not comparable issues. We achieve added value to the modern Lean Enterprise through synergies that bring sustainable economic benefits to the company. Such synergies use the complementarity theory developed by Milgrom and Roberts in 1990 on the principle that we can achieve maximal gains via the joint investment on complement activities and not investing. Complementarity is not something specific to Lean Enterprises; however, Lean Enterprises can benefit the most from such a concept. The reason is that Lean uses the principle of achieving more with less effort. Less effort does not mean the use of fewer resources, but the use of resources in a complementary way in order to achieve more, rather than using them. Complementarity is a feature by design. Complementarity by design will help modern Lean companies have an easier transition in the digital era and the new world of Industry 4.0. \u003c\/p\u003e  In this second edition, we have preserved the method of how to achieve Lean and have enhanced it to show how to move towards modern Lean within Industry 4.0 paradigm. However, if a company has not yet made the Lean step, there is no need to make that step first before yielding the benefits. Technology is the key. Modern Lean Enterprise strengthens out of the old paradigm into the new one of Industry 4.0. Because of evolution, such an enterprise achieves optimal technological complementarity necessary for synergies that sustain increasing profits.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e​1. The Modern Lean Enterprise.- Part I: Rising of the Digital Economy.- 2. The Displacement of the Economy.- 3. The Post Industrial Factory.- Part II: Lean in Theory.- 4. Principles of Lean Production.- 5. Lean Flow: A Method.- 6. Successful Implementation.- 7. Modern Lean Thinking.- Part III: Lean in Practice.- 8. Lean Factory.- 9. Lean for Industry 4.0.\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e \u003cbr\u003e","brand":"Springer-Verlag Berlin and Heidelberg GmbH \u0026 Co. KG","offers":[{"title":"Default Title","offer_id":48743142850903,"sku":"9783662644782","price":49.99,"currency_code":"GBP","in_stock":true}]},{"product_id":"unlocking-agility-9780134542843","title":"Unlocking Agility","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cb\u003eJorgen Hesselberg\u003c\/b\u003e is cofounder of Comparative Agility, a leading agile assessment and continuous improvement platform. A proven thought leader of numerous successful enterprise transformation efforts since 2009, Jorgen provides strategic guidance, executive counsel, and coaching to some of the world's most respected companies both as an internal change agent and an external consultant. He has trained thousands of people on agile and Scrum, disruptive innovation, and enterprise transformation strategy. \u003cbr\u003e \u003cbr\u003e Passionate about making the world a better place to work, Jorgen is the former director and an active member of Supporting Agile Adoption, an Agile Alliance program dedicated to supporting those who apply agile principles and practices for agile transformation. Jorgen is a frequent speaker at international industry conferences. He earned his bachelor degree in journalism at the University of Missouri, his MBA at Iowa State University, and an MS in information technology a\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eForewords by Bjarte Bogsnes and Rich Sheridan     xix \u003cbr\u003ePreface     xxv \u003cbr\u003eAcknowledgments     xxxi \u003cbr\u003eAbout the Author     xxxiii \u003cbr\u003e \u003cbr\u003e \u003cb\u003ePART I:  THE CASE FOR AGILITY     1\u003cbr\u003eChapter 1  The Agile Imperative     3\u003c\/b\u003e \u003cbr\u003eAthens Beats Microsoft     4 \u003cbr\u003eOrigins of Modern Management     6 \u003cbr\u003e    Scientific Management: Building More Efficient Machines     7 \u003cbr\u003e    The Rise of the Knowledge Worker: Unlocking the Creative Potential     8 \u003cbr\u003e    Software Eats the World: Embracing Uncertainty and Becoming Agile     10 \u003cbr\u003e    VUCA and Cynefin: Orienting Businesses in a Brave New World     16 \u003cbr\u003e    The Cynefin Framework     18 \u003cbr\u003eLeadership in a Complex World     21 \u003cbr\u003eBusiness Agility: Accelerating Organizational Learning     22 \u003cbr\u003eSummary     24 \u003cbr\u003eQ\u0026amp;A     24 \u003cbr\u003eFurther Resources     26 \u003cbr\u003eFootnotes     27 \u003cbr\u003e \u003cb\u003eChapter 2  Enterprise Agility     29\u003c\/b\u003e \u003cbr\u003eDefining Enterprise Agility     29 \u003cbr\u003eDesigning Business Agility: Balancing Three Critical Levers     32 \u003cbr\u003e    Building the Right Thing (Value)     33 \u003cbr\u003e    Building the Thing Right (Quality)     40 \u003cbr\u003e    Building at the Right Speed (Optimizing for Flow)     43 \u003cbr\u003eUnlocking Agility in the Enterprise     50 \u003cbr\u003ePerformance Multipliers: Five Critical Dimensions of Agility     51 \u003cbr\u003eSummary     53 \u003cbr\u003eQ\u0026amp;A     54 \u003cbr\u003eFurther Resources     56 \u003cbr\u003eFootnotes     57 \u003cbr\u003e \u003cbr\u003e \u003cb\u003ePART II:  FIVE DIMENSIONS OF AGILITY     59\u003cbr\u003eChapter 3  Technology     61\u003c\/b\u003e \u003cbr\u003eBuilding the Right Thing: Creating Products Customers Love     62 \u003cbr\u003e    Business Model Canvas: An Interactive Tool for Instant Alignment     62 \u003cbr\u003e    Lean Startup: A Method for Validating That You’re Building a Product Worth Building     65 \u003cbr\u003e    Cost of Delay: Understanding the Impact of Time to Life Cycle Profits     68 \u003cbr\u003eBuilding the Thing Right     74 \u003cbr\u003e    Scrum: Building Value Incrementally and Iteratively     74 \u003cbr\u003e    Kanban: Taming Chaotic Environments Through Visualization     79 \u003cbr\u003eBuilding at the Right Speed: Optimizing for Flow     81 \u003cbr\u003e    XP     82 \u003cbr\u003e    Value Stream Mapping     86 \u003cbr\u003eSummary     89 \u003cbr\u003eQ\u0026amp;A     90 \u003cbr\u003eFurther Resources     93 \u003cbr\u003eFootnotes     95 \u003cbr\u003e \u003cb\u003eChapter 4  Organizational Design     97\u003c\/b\u003e \u003cbr\u003ePhysical Workplace Design     97 \u003cbr\u003e    Designing for Great Teams     98 \u003cbr\u003e    The Science Behind High-Performing Teams     99 \u003cbr\u003e    Case Study: More Effective Collaboration Spaces at NAVTEQ     100 \u003cbr\u003eOrganizational Structure     107 \u003cbr\u003e    Functional Structure     108 \u003cbr\u003e    Divisional Structure     110 \u003cbr\u003e    Matrix Structure     111 \u003cbr\u003e    Emergent Organizational Structures: Sociocracy and Holacracy     113 \u003cbr\u003e    An Agile Organizational Structure?     116 \u003cbr\u003eHeuristics of Agile Organizational Designs     120 \u003cbr\u003eSummary     121 \u003cbr\u003eQ\u0026amp;A     122 \u003cbr\u003eFurther Resources     124 \u003cbr\u003eFootnotes     125 \u003cbr\u003e \u003cb\u003eChapter 5  People     127\u003c\/b\u003e \u003cbr\u003eNever Underestimate the Importance of People     130 \u003cbr\u003eCharacteristics of People in Agile Organizations     132 \u003cbr\u003e    Fostering a Growth Mind-Set     132 \u003cbr\u003e    Developing an Enterprise Growth Mind-Set     134 \u003cbr\u003e    Embracing Diversity     135 \u003cbr\u003eStrategies for Building an Environment Supportive of Agile People     137 \u003cbr\u003eImplications for HR in an Agile Organization     138 \u003cbr\u003e    Partner with Teams to Improve Recruiting     138 \u003cbr\u003e    Design Meaningful Compensation, Rewards, and Recognition Plans     140 \u003cbr\u003e    Create More Relevant Roles and Define a More Flexible Career Path     141 \u003cbr\u003e    Empower People by Moving Authority Closer to the Team     142 \u003cbr\u003e    HR: From Controlling Function to Unlocking Enterprise Agility     143 \u003cbr\u003eSummary     144 \u003cbr\u003eQ\u0026amp;A     144 \u003cbr\u003eFurther Resources     146 \u003cbr\u003eFootnotes     147 \u003cbr\u003e \u003cb\u003eChapter 6  Leadership     149\u003c\/b\u003e \u003cbr\u003eImpact of Leadership     150 \u003cbr\u003e    Level     5 Leadership     152 \u003cbr\u003e    Level     5 Leadership = Agile Leadership?     153 \u003cbr\u003eTeal Leadership     154 \u003cbr\u003e    Red: Lead Through Force     156 \u003cbr\u003e    Amber: Lead Through Fiat     157 \u003cbr\u003e    Orange: Lead Through Efficiency     157 \u003cbr\u003e    Green: Lead Through Responsibility     158 \u003cbr\u003e    The Organization: An Organic Ecosystem of Interrelated Parts     158 \u003cbr\u003e    Teal: The Organization as a Living Entity     159 \u003cbr\u003e    The Teal Organization: A Blueprint for the Organization of the Future?     160 \u003cbr\u003eBeyond Budgeting: An Agile Management Model     161 \u003cbr\u003e    Origins of Beyond Budgeting     162 \u003cbr\u003e    Beyond Budgeting: Less Top-Down Control, More Trust and Empowerment     162 \u003cbr\u003eThe Death of the Traditional CEO?     165 \u003cbr\u003eThree Essential Themes of Agile Leadership     167 \u003cbr\u003eSummary     168 \u003cbr\u003eQ\u0026amp;A     169 \u003cbr\u003eFurther Resources     171 \u003cbr\u003eFootnotes     172 \u003cbr\u003e \u003cb\u003eChapter 7  Culture     173\u003c\/b\u003e \u003cbr\u003eThe Profound Impact of Culture     175 \u003cbr\u003eHow We Experience Culture     176 \u003cbr\u003eThe Schneider Culture Model     177 \u003cbr\u003e    Collaboration—“We Succeed by Working Together”     178 \u003cbr\u003e    Control—“We Succeed by Getting and Keeping Control”     179 \u003cbr\u003e    Competence—“We Succeed by Being the Best”     181 \u003cbr\u003e    Cultivation—“We Succeed by Growing People Who Fulfill Our Vision”     182 \u003cbr\u003eCulture’s Impact to Sustaining Change     183 \u003cbr\u003e    Changing Organizational Culture     185 \u003cbr\u003eCharacteristics of Business Agility Metrics     191 \u003cbr\u003e    Actionable     191 \u003cbr\u003e    Accessible     191 \u003cbr\u003e    Auditable     192 \u003cbr\u003e    Additional Heuristics     192 \u003cbr\u003eExamples of Meaningful Business Agility Metrics     194 \u003cbr\u003e    Metrics That Help Support Building the Right Thing     195 \u003cbr\u003e    Metrics That Help Support Building the Thing Right     197 \u003cbr\u003e    Metrics That Help Support Building at the Right Speed (Flow)     199 \u003cbr\u003ePerformance System Changes -\u0026gt; Behavior Changes -\u0026gt; Culture \u003cbr\u003eChanges     202 \u003cbr\u003eSummary     202 \u003cbr\u003eQ\u0026amp;A     203 \u003cbr\u003eFurther Resources     205 \u003cbr\u003eFootnotes     206 \u003cbr\u003e \u003cbr\u003e \u003cb\u003ePART III: UNLOCKING AGILITY     209\u003cbr\u003eChapter 8  Building Your Organization’s Agile Working Group     211\u003c\/b\u003e \u003cbr\u003eThe AWG: Mission and Purpose     211 \u003cbr\u003eCharacteristics of the AWG     216 \u003cbr\u003e    Complementary     216 \u003cbr\u003e    Dedicated     217 \u003cbr\u003e    Knowledgeable     218 \u003cbr\u003e    Credible     219 \u003cbr\u003e    Humble     219 \u003cbr\u003e    Champion     220 \u003cbr\u003eRole of External Consultants     221 \u003cbr\u003eOrganizational Structure and the AWG     222 \u003cbr\u003e    Whole System View     222 \u003cbr\u003e    Temporary Lifespan     223 \u003cbr\u003e    Dual-Boot Operating System     224 \u003cbr\u003eRecruiting for the AWG     225 \u003cbr\u003e    Resistance from Managers     225 \u003cbr\u003e    Hesitation from Potential Candidates     226 \u003cbr\u003eThe AWG: What’s in It for You?     228 \u003cbr\u003eSummary     228 \u003cbr\u003eQ\u0026amp;A     229 \u003cbr\u003eFurther Resources     230 \u003cbr\u003eFootnotes     231 \u003cbr\u003e \u003cb\u003eChapter 9  An Operating Model for Business Agility     233\u003c\/b\u003e \u003cbr\u003eUnlocking Agility: Embrace Change, Execute with Purpose     235 \u003cbr\u003eExploration: An Engine for Embracing Change     237 \u003cbr\u003e    1. Establish Partnerships with External Innovation Hubs     241 \u003cbr\u003e    2. Take Ownership Interest in Potential Disruptors     242 \u003cbr\u003e    3. Acquire Disruptive Competitors—and Let Their Culture and People Flourish     243 \u003cbr\u003e    4. Create an Internal Culture of Disruptive Innovation     244 \u003cbr\u003eExploitation: Executing Proven Strategies with Purpose     246 \u003cbr\u003e    Lost in Translation: How Product Strategy Turns from Vision to Hallucination     247 \u003cbr\u003e    Executing with Purpose Through Progressive Refinement     249 \u003cbr\u003e    Executing with Purpose Through Fast Organizational Feedback Loops     263 \u003cbr\u003eCreating a Balance: Embracing Change and Executing with Purpose in the Right Proportions     266 \u003cbr\u003eOn Scaling Frameworks     267 \u003cbr\u003e    Scaled Agile Framework (SAFe)     267 \u003cbr\u003e    Large-Scale Scrum (LeSS)     267 \u003cbr\u003e    Disciplined Agile Framework     268 \u003cbr\u003e    Benefits of Scaling Frameworks     268 \u003cbr\u003e    Drawbacks of Leveraging Scaling Frameworks     269 \u003cbr\u003eSummary     270 \u003cbr\u003eQ\u0026amp;A     271 \u003cbr\u003eFurther Resources     273 \u003cbr\u003eFootnotes     274 \u003cbr\u003e \u003cb\u003eChapter 10  Unlocking Agility: A Strategic Roadmap     277\u003c\/b\u003e \u003cbr\u003eUnlocking Enterprise Agility: A High-Level Strategic Roadmap     278 \u003cbr\u003e    Partnered Transition (Wave     1)     279 \u003cbr\u003e    Self-Guided (Wave     2)     280 \u003cbr\u003e    Innate (Wave     3)     281 \u003cbr\u003eWhat Agility Looks Like in Action: Applying the Five Dimensions of Organizational Agility     283 \u003cbr\u003e    Technology     284 \u003cbr\u003e    Organizational Design     285 \u003cbr\u003e    People     285 \u003cbr\u003e    Leadership     287 \u003cbr\u003e    Culture     288 \u003cbr\u003eIdentifying and Driving Change Through an Organizational Improvement Backlog     289 \u003cbr\u003e    Unlocking Agility in an Agile Manner     289 \u003cbr\u003e    Step 1: Define and Communicate a Clear Purpose for the Transformation     290 \u003cbr\u003e    Step 2: Identify Key Impediments Preventing Us from Reaching the Goal     290 \u003cbr\u003e    Step 3: Build and Execute the Transformation Backlog     294 \u003cbr\u003e    Step 4: Maintain Momentum: Continuously Monitor Progress, Communicate Results, Seek Feedback, and Celebrate Failures     300 \u003cbr\u003e    Top 10 Items Leading to Transformation Failure     303 \u003cbr\u003e    Seven Signs You’re on Your Way to Unlocking Agility     308 \u003cbr\u003eThe Road Ahead: Now What?     311 \u003cbr\u003eSummary     312 \u003cbr\u003eQ\u0026amp;A     313 \u003cbr\u003eFurther Resources     314 \u003cbr\u003eFootnotes     315 \u003cbr\u003e \u003cb\u003eIndex     317\u003c\/b\u003e \u003cbr\u003e \u003cbr\u003e","brand":"Pearson Education (US)","offers":[{"title":"Default Title","offer_id":48864170934615,"sku":"9780134542843","price":26.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780134542843.jpg?v=1722270722"},{"product_id":"value-proposition-design-9781118968055","title":"Value Proposition Design","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eThe authors of the international bestseller Business Model Generation explain how to create value propositions customers can   t resist    Value Proposition Design helps you tackle the core challenge of every business     creating compelling products and services customers want to buy.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\u003cb\u003e1. 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Morten Huse calls upon the scholarly community to reflect on the recent dramatic changes to academia, calling for coordinated efforts to reorganise the scholarly ecosystem.\u003cp\u003e\u003c\/p\u003e\u003cp\u003e   Offering a holistic view of academia, Huse outlines the institutions, audiences, messages, channels and communities that interact in this ecosystem, introducing a 'sharing philosophy' as the foundation of change. Reflecting on the past and looking to the future, this exciting book demands a communal approach to scholarship that comprises an open, innovative and impact-driven attitude to research that can change the academic game.\u003c\/p\u003e\u003cp\u003e   Incisive and optimistic for the future, this book is crucial reading for PhD students and junior faculty members hoping to find new avenues for impactful and innovative research. Established scholars, as well as leaders of academic institutions, academies and associations concerned with recent structural changes to scholarship will also benefit from Huse's strong critique and alternative pathways.\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\u003ci\u003e'Huse makes an original, convincing contribution that not only gets to the heart of the problem with the current publish or perish culture driving academic research but he also proposes a bold, innovative ecosystem that can free us to engage in research that matters. It is a must read for all of us who want to move beyond complaining about the problem to being part of the solution.'\u003c\/i\u003e\u003cbr\u003e --Stella M. Nkomo, University of Pretoria, South Africa\u003cp\u003e\u003ci\u003e'A very personal and engaging book, from an engaged scholar who speaks and writes from the bottom of his heart. A beautiful metaphor starring boats, lighthouses, tugboats and good wine. This is about academic communities, institutions, individuals, stakeholders, rules of the game, and even more so about sharing, openness, training, mentoring, contributing, having an impact, doing good. A very special and valuable contribution to rethink and redesign the ecosystems and practices of conducting research. A well-documented, well-articulated piece. A wealth of experiences so warmly put together.'\u003c\/i\u003e\u003cbr\u003e --Thomas Durand, Conservatoire national des arts et métiers, France and President, European Academy of Management\u003c\/p\u003e\u003cp\u003e\u003ci\u003e'What a wonderful, timely and profound book. And what a thoughtful and eye-opening perspective on contemporary movements in scholarly research internationally it provides. And what inspiration the book gives for how research can provide much wider and truer scholarship than it does now. 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A sharing philosophy – changing the game  References  Index","brand":"Edward Elgar Publishing Ltd","offers":[{"title":"Default Title","offer_id":48868527604055,"sku":"9781800886124","price":21.95,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781800886124.jpg?v=1722288468"},{"product_id":"itil-foundation-handbook-pack-of-10-9780113313501","title":"ITIL foundation handbook pack of 10","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e","brand":"TSO","offers":[{"title":"Default Title","offer_id":48883793363287,"sku":"9780113313501","price":98.55,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780113313501.jpg?v=1722529069"},{"product_id":"itil-foundation-handbook-9780113313495","title":"ITIL foundation handbook","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e","brand":"TSO","offers":[{"title":"Default Title","offer_id":48883793396055,"sku":"9780113313495","price":13.45,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780113313495.jpg?v=1722529068"},{"product_id":"operations-management-ise-9781265075804","title":"Operations Management ISE","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cspan\u003eCachon \u003ci\u003eOperations Management\u003c\/i\u003e 3e is designed for undergraduate students taking an introductory course in Operations Management. 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All the important decision points are highlighted, and the advantages and disadvantages are discussed in order to identify digitization potential, implement it in the company, and develop customized data governance.\u003cp\u003e\u003c\/p\u003e  The book will serve as a useful guide for interested newcomers as well as for experienced managers.\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eChapter 1. Introduction.- Part 1. Basics.- Chapter 2. What is Data Governance?.- Part 2. Planning.- Chapter 3. Success Factors for the Implementation.- Part 3. Implementation.- Chapter 4. Development of a Responsive Operating Model.- Part 4. Digital Transformation.- Chapter 5. Fundamentals of the Digital Transformation.- Chapter 6. Data Governance as Driver of Value Stream Optimization and as Pacemaker for the Digital Transformation.- Part 5. Performance Measurement.- Chapter 7. Measuring the Success of Data Governance.- Chapter 8. List of Principles.- Chapter 9. Bonus: Data Definition Template.- Chapter 10. Closing Words.\u003cbr\u003e\u003cbr\u003e","brand":"Springer-Verlag Berlin and Heidelberg GmbH \u0026 Co. KG","offers":[{"title":"Default Title","offer_id":48889200279895,"sku":"9783662651735","price":33.74,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9783662651735.jpg?v=1722553221"},{"product_id":"disaster-management-9788189005320","title":"Disaster Management","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eGeneticist Quinn meets ancient warrior Wyck who must protect a prophetic time bomb in her DNA. 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But employers have options that medical entrepreneurs have crafted to provide all businesses with plans to improve their employees' wellness and reduce their costs. 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In Glad we Met: The Art and Science of 1:1 Meetings Dr. Steven Rogelberg, author of The Surprising Science of Meetings, brings new and strategic insight to help us maximize the potential of these crucial conversations. 1:1s are arguably one of the most critical meeting types for the success of team members, managers, coaches, teams, and organizations. The best managers recognize that 1:1s are not an add-on to their role as a manager, conducting 1:1s successfully ARE foundational to being a manager. At the same time, these meetings fundamentally influence a direct report''s experience at work, including how they engage and attach to their role, perceive the effectiveness of their manager, and envision their future at the organization. Leveraging research and evidence collected over 20 years from managers and team members, and drawing on interviews with top leaders from some of the most respected companies in the world, Steven Rogelberg covers topics such as: Why effective 1:1s are critical to your success and the success of your team  Messaging and positioning 1:1s for maximum value  Finding the correct 1:1 cadence and meeting length to maximize positive impact without over-meeting Managing the intricate balance of productivity-building, relationship-building, and employee development Designing 1:1s with intentionality, from where to conduct the meeting to building agendas to optimize effectiveness Acting as leader coach and leveraging key skills around facilitation, listening, and feedback-giving How to personalize your 1:1 approach to fit you and your direct reports - one size does not fit all\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003eSteven Rogelberg knows more about how to improve meetings than anyone on earth. If you've ever lamented that a meeting could've been an email, this book is filled with data and practical advice for making the time we spend together less miserable and more worthwhile. * Adam Grant, PhD, #1 New York Times bestselling author of Think Again and Hidden Potential, and host of the TED podcast WorkLife *\u003cbr\u003eStarting, growing, and maintaining any business requires attracting and nurturing good people. And one of the best — and also most underutilized — tools in fostering talent is the 1:1 meeting. In this highly practical book, meetings expert Steven Rogelberg shares powerful science to inform and elevate these crucial interactions. Read Glad We Met — you and your team will be glad you did! * Arianna Huffington, Founder \u0026amp; CEO, Thrive Global *\u003cbr\u003eThe world's leading scholar of meetings unpacks the most important meeting of all — direct conversations between managers and team members. Rooted in deep research and replete with actionable takeaways, this book will transform how — and why — you conduct these essential encounters. Glad We Met is an urgent read for anyone trying to find their footing on the modern workplace's new terrain. * Daniel H. Pink, #1 New York Times bestselling author of To Sell is Human and Drive *\u003cbr\u003eSteven Rogelberg is one of the most important leadership thinkers writing today. This book is insightful and compelling. Rogelberg reveals how the real work in leadership is done in conversations — sense checking, creating engagement, and building trust. * Dean Stamoulis, PhD, Managing Director, Russell Reynolds Associates *\u003cbr\u003eI learned so much from Glad We Met! One-on-one meetings will never go out of style because they are the bedrock of relationships, and I'm so glad Steven Rogelberg has compiled this authoritative guide to how to do them best! * Angela Duckworth, Rosa Lee and Egbert Chang Professor at the University of Pennsylvania and author of #1 New York Times bestseller, Grit: The Power of Passion and Perseverance *\u003cbr\u003eOne-on-one meetings between managers and direct reports can make or break a team. Rogelberg shows, step by step, how to use these meetings to enhance work satisfaction and productivity. This is a very valuable book! * Carol Dweck, PhD, Lewis and Virginia Eaton Professor of Psychology, Stanford University; author of Mindset: The New Psychology of Success *\u003cbr\u003eThe book is amazing! It's everything I never knew and I always wanted to know about 1:1s! Whether you're just starting out as a manager, or are a senior executive, a recent graduate, or have decades of experience, Glad We Met is a must read. * Adam Husein, Senior Vice President, Global Enterprise Data Science, Analytics, and Social Intelligence, Warner Bros. Discovery *\u003cbr\u003eWe extend our minds and enhance our intelligence by thinking in concert with other people—and one of the best ways to do this is to meet one on one. In Glad We Met, Steven Rogelberg makes a powerful case for crafting our 1:1 meetings with more care and intention. Drawing on decades of research, he provides a blueprint for making such meetings effective and productive. This book is a must-read for any manager who wants to lead a team to success. * Annie Murphy Paul, author of the Washington Post bestseller The Extended Mind: The Power of Thinking Outside the Brain *\u003cbr\u003eYou grow your people to grow your organization—a seedbed of that growth is the 1:1 meeting. This frequently unprepared for, often canceled, and seemingly inconsequential meeting can be, when deliberately done, a valuable investment in people and one that makes them feel genuinely seen. That's where Steven Rogelberg's evidence-based, decades-in-the-making, action-oriented approach to 1:1s comes in. Every manager (and parent) should read this book now. Your people and your organization will be glad you did. * Whitney Johnson, CEO, Disruption Advisors, Top #10 Management Thinker, Thinkers50, WSJ and USA Today bestselling author of Smart Growth: How to Grow Your People to Grow Your Company *\u003cbr\u003eIt is clear that many if not most leaders struggle with carrying out their 1:1 meetings. Making matters worse, leaders often have a blind spot, with their perceptions of 1:1s being more positive than what their directors have to say. To help rectify this situation and promote the incredible potential of 1:1s, Steven Rogelberg offers compelling and practical evidence-based guidance for 1-1 meetings worth everyone's time and effort. This is a must-read for leaders, workers, and teammates around the globe. * Alex Alonso, PhD, Chief Knowledge Officer, Society for Human Resource Management (SHRM) *\u003cbr\u003eIf world leaders read this book and led 1:1 meetings with greater collaboration and impact, the world would be more peaceful and prosperous. Until then, you should read this book to improve your own approach to management and leadership. * Asheesh Advani, CEO, Junior Achievement Worldwide *\u003cbr\u003eGlad We Met can fundamentally change and improve lives at work. It brings a rich, robust, and surprising science to bear on a critical leadership activity -- the 1:1 Meeting. All leaders should read this book. All coaches should read this book. * Matt Mochary, CEO Coach, CEO of Mochary Method Inc. and author of bestselling book, The Great CEO Within: The Tactical Guide to Company Building *\u003cbr\u003eBased on extensive research, Steven Rogelberg discusses incredibly well why effective 1:1 meetings lead to improved personnel performance and happiness, and are critical to business success. This superb book is for anyone who manages people, and for any business that wants to succeed. * Elizabeth F. Churchill, PhD, Senior Director, Google *\u003cbr\u003eGlad We Met is a game changer for leaders of all levels. It casts a bright light on the importance of the 1:1 meeting and how these meetings impact both individuals and the overall team. It is a delight to read, grounded in science and contains highly practical tips and stories. * Robin Cohen, PhD, Head of Talent Management Pharmaceuticals and Enterprise R\u0026amp;D, Johnson \u0026amp; Johnson *\u003cbr\u003eAfter reading this book, you will think differently about 1:1 meetings! Glad We Met provides highly compelling tools and strategies to help you unlock the full potential of your 1:1 meetings to build stronger relationships, and ultimately create a more human-centered workplace culture. This is a must read. * Jennifer Fisher, Chief Well-being Officer, Delloitte \u0026amp; bestselling author of Work Better Together: How to Cultivate Strong Relationships to Maximize Well-Being and Boost Bottom Lines *\u003cbr\u003eGlad We Met shows how 1:1s might be the most powerful way to build trust and inspire individual performance and engagement, yet arguably is the least developed tool in a People Leader's toolkit. Dr. Rogelberg does a masterful job of conveying the art and science of 1:1 meetings and equipping managers with a simple, pragmatic and actionable playbook that they can implement immediately. * Josh Greenwald, SVP, CHRO TIAA Retirement Solutions *\u003cbr\u003eRogelberg does an incredible job making the case that the 1:1 meeting should not be taken for granted by leaders. He provides highly compelling evidence-based insights designed to made 1:1s highly effective and positively impactful for all parties. No matter what leadership level you are, you will be very glad you read this book. * Dave Burwick, CEO, The Boston Beer Company *\u003cbr\u003eHumans have survived and thrived through the stories they tell and the connections they make with each other about their lived experience. At work and in life outside of work, small actions can produce oversized impact. As Lao Tzu prophetically noted, 'Great acts are made up of small deeds.' Professor Rogelberg poignantly and persuasively reminds us that one of the most common practices at work, one-on-one meetings, is precisely one of those 'small deeds' that contribute to 'great acts.' This evidence-based book is replete with actionable advice that can move one-on-one meetings from the mundane to the fuel that can literally transform individuals, teams, and organizations. * David Altman, PhD, Chief Research \u0026amp; Innovation Officer, Center for Creative Leadership *\u003cbr\u003eA fantastic, enjoyable book, packed with unique evidence-based insights. Glad We Met can absolutely elevate work life for both leaders and teams. A must read! * Tasha Eurich, PhD, New York Times bestselling author of Insight and Bankable Leadership *\u003cbr\u003eGlad We Met does for one-on-one meetings what The Surprising Science of Meetings did for standups and work sessions. At last, there is a research-backed but highly practical step-by-step guide to make the most the time you have with your direct reports. As Rogelberg keenly notes - the one-on-one meeting can be the foundation of your relationship with your team members, but only if done well. Glad We Met provides a roadmap on how to make these meetings useful and fulfilling for leaders and team members, alike. * Stephanie Johnson, PhD, Professor and Director, Doerr Institute for New Leaders and author of the WSJ bestseller, Inclusify: The Power of Uniqueness and Belonging to Build Innovative Teams *\u003cbr\u003e1:1s can make or break your team, your culture, and your company. In this must-read guide for managers, Dr. Rogelberg explains the evidence-based simple steps you can take to make sure every 1:1 makes you and your team better. * Laszlo Bock, former CHRO of Google and founder of Humu and Gretel.ai *\u003cbr\u003eRefreshingly practical, this book is the definitive guide for making meetings work- especially those all-important one-on-one meetings with people who depend on you to perform and thrive. Author Steven Rogelberg, the leading expert in the important and understudied topic of meetings, offers actionable advice that will make anyone a better manager. * Amy Edmondson, PhD, Novartis Professor of Leadership and Management, Harvard Business School and author of the bestseller, The Fearless Organization *\u003cbr\u003eWith an approachable tone and loads of pragmatic tools and templates, Steven Rogelberg's new book on that most ubiquitous meeting type, 1:1's, is essential reading. As with his prior book on meetings, this is well-researched and grounded in solid science, but still accessible and relevant. While written to managers, this book is also useful for those who actually own those meetings - the team member. * Alexis Fink, PhD, Vice President, People Analytics and Workforce Strategy, Meta and President-Elect of the Society for Industrial and Organizational Psychology *\u003cbr\u003eIn this era of global uncertainty, conflict, massive change, technological advances, disengaged workers, burnout, and a complete reimagination of the role work plays in our lives, Steven's book is a timely reminder of the core responsibility of a manager...to connect an employee to the mission and purpose of the organization, understand their role in the organization's success, to support them to deliver superior work that drives business results and to unleash their inner greatness. While the setting, frequency or length may vary, it starts with a caring, empathetic manager who sends powerful messages about support, inclusion, performance, and excellence during thoughtful, planned meetings and about becoming the best at the job at hand and preparing for career advancements ahead. This book is a must-read roadmap for managers to successfully take employees on that journey. * Rebecca L Ray, Executive Vice President, Human Capital, The Conference Board *\u003cbr\u003eSo many of us miss the opportunity to use 1-1 meetings as the powerful tool they are. Thankfully, Steven Rogelberg has created the definitive guide to leading radically useful 1-1s that can build relationships and transform your connections with colleagues, team members, and your own manager. * Dorie Clark, Wall Street Journal bestselling author of The Long Game and executive education faculty, Duke University Fuqua School of Business *\u003cbr\u003eGlad We Met is an incredibly exciting and rare work that sheds a bright light on a critical work activity too often taken for granted - the 1:1 Meeting. Its evidence-based insights are highly compelling and can be leveraged to truly change the work lives of your team and by doing so promote success for you and your organization. This is a must read. * Robert Pasin, CEO, Radio Flyer *\u003cbr\u003eGlad We Met may be one of the most helpful, valuable, practical, and grounded leadership books of the year. It is insightful and a joy to read. More importantly, it is useable. Rogelberg leverages cutting edge science to guide leaders to make 1:1 meetings truly work to promote employee and leader thriving. * Peter Bregman, CEO Bregman Partners and bestselling author of 18 Minutes and Leading with Emotional Courage *\u003cbr\u003eMy introduction to Steven was catalyzing. He packed practical, science-based wisdom into an engaging 1-hour keynote based on his excellent book, Glad We Met. Through Steven, we've taught my company, and now our clients, that your success in a 1:1 is equal to your success as a leader. 1:1's are the stage upon which you solve your complex work problems as well as where you set your leadership brand, and create a psychologically safe environment to connect, coach, develop, retain talent, and combat burnout. * Tacy M. Byham, PhD, Chief Executive Officer, DDI and co-author of Your First Leadership Job *\u003cbr\u003eAre you looking for a way to truly connect with your team and help them achieve their highest potential? Look no further than Glad We Met. In this book, Dr. Rogelberg offers a unique perspective on how stewardship of time and talent through effective one-on-ones nurture professional growth and lead to meeting high and hard-to-achieve goals. * Aldo Zanoni, CEO of Riva International and Co-Founder of Kairos - Software for Meetings in a Hybrid World *\u003cbr\u003eThis highly compelling book provides a very practical and research driven blueprint for how to go about achieving effective 1:1s. And guess what - that value is in the eyes of the recipient, not those of the manager. Managers are there to support and to help their directs be at their best. A great read for anyone wanting to know how to best engage with those they work with, and by doing so, reach new heights as a manager. * Matthew Saxon, Chief People Officer, Zoom Video Communications *\u003cbr\u003eAre you looking for a way to truly connect with your team and help them achieve their highest potential? Look no further than Glad We Met. In this book, Dr. Rogelberg offers a unique perspective on how stewardship of time and talent through effective one-on-ones nurture professional growth and lead to meeting high and hard-to-achieve goals. * Aldo Zanoni, CEO of Riva International and Co-Founder of Kairos-Software for Meetings in a Hybrid World *\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eSection 1: Background and Foundation Chapter 1 Brief introduction to 1:1s and the science underlying this book Chapter 2 Why 1:1s  Section 2: Organization for 1:1s Chapter 3 Messaging with team members  Chapter 4 1:1 Meeting Frequency and Cadences Chapter 5 Logistics of 1:1s Chapter 6 Agendas and who \"owns\" the meeting  Section 3: Carrying out 1:1s Chapter 7 Key skills, behaviors, and mindsets to make 1:1s work Chapter 8 Underlying keys to success Chapter 9 Successfully conducting\/participating in the 1:1: Manager perspective Chapter 10 Successfully conducting\/participating the 1:1: Team member perspective  Section 4: Post meeting Chapter 11 Post meeting follow-up and tracking  Chapter 12 Evaluating and improving your 1:1s  Section 5: Special topics Chapter 13 Managing meeting load to lessen meeting burnout and fatigue Chapter 14 Cross-cultural\/gender\/age differences in perspectives on 1:1s Chapter 15 Adapting book content to 1:1s with peers Chapter 16 Adapting book content to 1:1s with customers\/clients Chapter 17 References  Appendices Appendix 1: Summary checklist of 1:1 key dos Appendix 2: Summary checklist of 1:1 key don'ts Appendix 3: How to effectively give feedback Appendix 4: Keys to successful coaching\/mentoring Appendix 5: Conducting a career conversation Appendix 6: Keys to taking notes efficiently while still being present Appendix 7: Techniques for diffusing anger\/defensiveness Appendix 8: Techniques for encouraging team members to share and communicate candidly Appendix 9: Sample agenda templates for different types of meeting                       Weekly 1:1                       Peer-to-peer 1:1                        Sales\/customer 1:1                        Debrief retrospective 1:1                       Skip level 1:1                       First 1:1 with a new employee","brand":"Oxford University Press Inc","offers":[{"title":"Default Title","offer_id":49369144000855,"sku":"9780197641873","price":21.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780197641873.jpg?v=1730128539"},{"product_id":"the-elements-of-joint-learning-and-optimization-in-operations-management-9783031019258","title":"The Elements of Joint Learning and Optimization","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eThis book examines recent developments in Operations Management, and focuses on four major application areas: dynamic pricing, assortment optimization, supply chain and inventory management, and healthcare operations. 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It provides a comprehensive conceptual overview of three crucial aspects of global sourcing - strategy, governance, and daily management - supplemented by well-researched case study and lively examples.' - Professor Natalia Levina, NYU Stern School of Business\u003c\/p\u003e  \u003cp\u003e'In a truly globalized world, customers are looking not just at delivery excellence from service providers, but also global execution capabilities. Outsourcing providers need to look beyond standardized services to include innovation and transformation capabilities, embedded into their offering. This requires providers to focus on the customer's business, understand the issues and then provide solutions. This book provides a very good customer-centric view of how providers need to approach the market.' - Girish Ramachandran, President - Global Head - Strategic Business and Head: Middle East and Africa.\u003c\/p\u003e  \u003cp\u003e'Outsourcing and offshoring are commonplace terms, but they're often poorly understood and inexpertly practiced. Yet there is much 'out' left in 'sourcing,' and even more 'off' ahead of us in 'shoring.' The Handbook of Global Outsourcing and Offshoring is an intelligent user's manual essential reading for those starting out as well as those who find they may have strayed off course.' - Dr. John Hindle, Senior Manager, Global Marketing, Accenture\u003c\/p\u003e  \u003cp\u003e'Out of sight but not out of mind' could well be the motto of this book. It is a 'must read' for those studying the global phenomenon and in managing outsourcing relationships. The frustrations and rising costs experienced by many can and need to be avoided. The Handbook of Global Outsourcing and Offshoring goes a long way in providing insights drawn from real-world experience in reducing the risks.' - Professor Robert D. Galliers, Bentley College.\u003c\/p\u003e  \u003cp\u003e'Sourcing optimization is a key strategic lever being deployed by global corporations as they adapt to the challenging business and economic climate. Sourcing practitioners will find this book a useful guide in terms of avoiding the common pitfalls that impact the success of such initiatives. The examples used in the book are free of jargon, drawn from real-life situations and easy to relate to.' - Srikanth Iyengar, Associate Vice President, Global Head of Business Development - SGS, Infosys Technologies Limited\u003c\/p\u003e  \u003cp\u003e'The Handbook of Global Outsourcing and Offshoring is outstanding. It is both insightful and practical. It is useful for companies that are considering outsourcing as a growth strategy as well as those that set out to provide high quality outsourcing services to its clients globally.' - John Peng, Executive Vice President, Head of GADS Business Group, iSoftStone Information Service Corp\u003c\/p\u003e  \u003cp\u003e'The Handbook of Global Outsourcing and Offshoring provides a broad and in-depth understanding of outsourcing from the client perspective. From the early days of outsourcing, client and provider companies alike have made innumerable mistakes. This handbook provides valuable guidance about what it takes to avoid the pitfalls and outsource successfully. This should be a required reference for any company considering outsourcing.' - Wendell O. Jones, Outsourcing pioneer and thought leader\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eOverview of the Global Sourcing Marketplace Sourcing Models: What and When to Outsource\/Offshore Country Attractiveness for Sourcing Supplier Core Capabilities and Strategies for Sustainability and Growth Leveraging Knowledge and Expertise Client Perspective: Vendor Selection Strategy, Retained Management Capabilities and Legal Issue The IT Outsourcing Life Cycle and the Transition Phase Governance of Outsourcing Projects Managing Distributed Teams Emerging Issues in Sourcing Strategy","brand":"Palgrave Macmillan","offers":[{"title":"Default Title","offer_id":49400178016599,"sku":"9780230293526","price":42.74,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780230293526.jpg?v=1730469976"},{"product_id":"the-gsm-network-gprs-evolution-one-step-towards-umts-2nd-edition-electrical-electronics-engr-9780471498162","title":"The GSM Network GPRS Evolution  One Step Towards","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eThis is an introduction to the fundamentals of GSM procedures and parameters and provides a structured guide to this communications link. The author describes how the technology has evolved from the cellular network concept to the GSM standard, and its evolution towards 3rd generation systems.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003ePreface.\u003cbr\u003e Introduction.\u003cbr\u003e Cellular Concepts.\u003cbr\u003e The GSM Standard.\u003cbr\u003e GSM Network Infrastructure.\u003cbr\u003e The Radio Sub-System.\u003cbr\u003e The Network Sub-System.\u003cbr\u003e Network Management.\u003cbr\u003e Mobile Terminals.\u003cbr\u003e The DECT 1800 Standard.\u003cbr\u003e The Organisation of GSM Services.\u003cbr\u003e The Short Message Service.\u003cbr\u003e GPRS.\u003cbr\u003e UMTS.\u003cbr\u003e The WAP Protocol.\u003cbr\u003e Enhanced Data Rates for GSM Evolution.\u003cbr\u003e Bibliography.\u003cbr\u003e Glossary.\u003cbr\u003e Index.","brand":"John Wiley \u0026 Sons Inc","offers":[{"title":"Default Title","offer_id":49402618315095,"sku":"9780471498162","price":100.76,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780471498162.jpg?v=1730480996"},{"product_id":"senior-executive-reward-9780566087332","title":"Senior Executive Reward","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eExecutive pay remains a contentious topic for many organizations. Unfortunately for company executives, much of the writing about it is either sensationalist or highly academic; none of it much help to the reader looking for a balanced and informed view of the subject.  Sandy Pepper provides company executives, investors, and advisers with a summary of the main theories (from economics, game theory and the behavioural sciences) and best practices (in corporate governance, tax, accounting, compliance and so on) that relate to the compensation of senior executives. He also reviews the current state of corporate governance as it affects executive reward in Europe and the US. And he backs the text up with case study examples.  Senior Executive Reward is an intelligent, practical and balanced explanation of the basis on which modern executives are compensated - and why. It is must-have reading for anyone who is interested in the complex and often controversial topic of executive pay, partic\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e'This book is one of the most intelligent and well-written books on executive remuneration that I have ever come across. Resisting the hyperbole which so often surrounds this issue, it looks at executive remuneration not only from a financial perspective, but also factors in the human element...[this book]  starts by looking at all the basic elements which go towards making a 'total pay' package, base salary, an annual bonus typically tied to financial performance, an equity plan or some other form of long-term incentive arrangement and a retirement scheme,  as well as other potential special benefits which might accrue including the often hotly debated severance package. Then separate chapters look at the four basic factors determining senior executive reward: economic models; psychology, sociology and organisational behaviour; corporate governance; and tax and accounting. Finally, the themes throughout the book are drawn together into a really practical framework for designing senior executive reward strategies.   This really is a book that no-one on the remuneration committee should be without.' The Non-Executive Director  'Only very few books on senior executive reward are able to combine both a practical view and a theoretical perspective. Sandy Pepper presents every important aspect of this highly controversial topic in a comprehensive and unbiased manner.  This is a very useful book, not only for compensation specialists, but for anybody who wants to obtain a broader perspective on this highly emotive issue.'  Olaf Lang,  Global Head Compensation Management Private Banking, Credit Suisse  '...it is hard to find literature that acknowledges the differences in practice between countries while pulling out the common threads. Another difficulty is treading a path between academic research and practical application. This is why Senior Executive Reward is such a find. ...There can be no doubt that senior executive reward is a tricky area and Sandy Pepper does not d\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eChapter 1 Introduction; Chapter 2 Compensation, Benefits and Incentives; Chapter 3 Economic Models; Chapter 4 Psychology, Sociology and Organisational Behaviour; Chapter 5 Corporate Governance; Chapter 6 Tax and Accounting; Chapter 7 Turning Theory Into Practice;","brand":"Taylor \u0026 Francis Ltd","offers":[{"title":"Default Title","offer_id":49403054129495,"sku":"9780566087332","price":128.25,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780566087332.jpg?v=1730482262"},{"product_id":"wholelife-valuebased-decisionmaking-in-asset-management-9780727760616","title":"WholeLife ValueBased DecisionMaking in Asset","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\u003cem\u003eWhole-Life Value-Based Decision-Making in Asset Management \u003c\/em\u003eis a comprehensive guide to improving the effectiveness of infrastructure asset management by determining the level of expenditure on infrastructure assets in order to maximise life-cycle value.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e1. Introduction  2. Value-based Asset Management  3. Whole-Life Value-based decision-making approach 4. Phase 1: Mapping asset value  5. Phase 2: Whole-Life Value Assessment 6. Phase 3: Optimising asset management decisions","brand":"Emerald Publishing Limited","offers":[{"title":"Default Title","offer_id":49404125610327,"sku":"9780727760616","price":57.5,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780727760616.jpg?v=1730485496"},{"product_id":"human-performance-in-planning-and-scheduling-9780748409297","title":"Human Performance in Planning and Scheduling","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eUnderstanding how to make the best of human skills and knowledge is essential in the design of technology and jobs, particularly where these involve decision-making and uncertainty. Recent developments have been made in naturalistic decision-making, distributed cognition and situational awareness, particularly with respect to aviation, transport and strategic planning, the nuclear industry and other high-risk industries.\u003cbr\u003eDespite the integration of computer-based support systems in production scheduling in recent years, the reality is that most enterprises consist of reactive re-scheduling, involving a high degree of human involvement. It is often with the insight, knowledge and skills of people that scheduling skills can function with any degree of success.\u003cbr\u003eHuman Performance in Planning and Scheduling covers many industries, including clothing, steel, machine tools, paper\/board, and the automobile industry. Using international case studies from various manufacturing industries\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003ePART ONE: THE RE-EMERGENCE OF THE DOMAIN 1. Introduction and Context 2. From Anecdotes to Theory Part Two: Field Studies of Planners, Schedulers and Industrial Practice 3. The Scheduler-Supervisor Relationship: Linking Schedule Generation and Schedule Execution 4. Investigating the Planning and Scheduling System of a Company: A Case Study of a Clothing Manufacturer 5. Accounting for the Human in Scheduling Systems: A Sociotechnical View 6. Capturing and Understanding the Job of a Scheduler in Manufacturing: A Detailed Case Study 7. Human Factors in the Planning and Scheduling of Flexible Manufacturing Systems 8. A Case Study of Scheduling Practice at a Machine Tool Manufacturer Part Three: 9. Design of a Knowledge Based Scheduling System for a Paper\/Board Manufacturer 10. Design and Implementation of an Effective Decision Support System: A Case Study in the Steel Industry 11. A Field Test of a Prototype Scheduling System in a Machine Tool Manufacturer 12. Architecture and Interface Aspects of Scheduling Decision Support 13. Designing and Using an Integrated Production Planning System Based on Task Division Between Human and Computer Part Four: Context and Environment for Planning and Scheduling 14. Assessing the Effectiveness of Information for Manufacturing Control 15. Handling Increased Complexity and Product Variety in Automotive Manufacture 16. A Systematic and Sociotechnical Approach for the Design of a Planning and Scheduling System: Towards Controllable Manufacturing Cells 17. A Systems Approach to Human Scheduling 18. The Meaning of Time: A View of Human Planning and Scheduling 19. Ten Years On - A Reflective View of Research on Human Factors in Planning and Scheduling PART FIVE: DEFINING THE FUTURE RESEARCH DOMAIN 20. A Research Agenda 21 Conclusions Context 2. From Anecdotes to Theory Part Two: Field Studies of Planners, Schedulers and Industrial Practice 3. The Scheduler-Supervisor Relationship: Linking Schedule Generation and Schedule Execution 4. Investigating the Planning and Scheduling System of a Company: A Case Study of a Clothing Manufacturer 5. Accounting for the Human in Scheduling Systems: A Sociotechnical View 6. Capturing and Understanding the Job of a Scheduler in Manufacturing: A Detailed Case Study 7. Human Factors in the Planning and Scheduling of Flexible Manufacturing Systems 8. A Case Study of Scheduling Practice at a Machine Tool Manufacturer Part Three: 9. Design of a Knowledge Based Scheduling System for a Paper Board Manufacturer 10. Design and Implementation of an Effective Decision Support System: A Case Study in the Steel Industry 11. A Field Test of a Prototype Scheduling System in a Machine Tool Manufacturer 12. Architecture and Interface Aspects of Scheduling Decision Support 13. Designing and Using an Integrated Production Planning System Based on Task Division Between Human and Computer Part Four: Context and Environment for Planning and Scheduling 14. Assessing the Effectiveness of Information for Manufacturing Control 15. Handling Increased Complexity and Product Variety in Automotive Manufacture 16.A Systematic and Sociotechnical Approach for the Design of a Planning and Scheduling System: Towards Controllable Manufacturing Cells 17. A Systems Approach to Human Scheduling 18. The Meaning of Time: A View of Human Planning and Scheduling 19. Ten Years On - A Reflective View of Research on Human Factors in Planning and Scheduling Part Five: Defining the Future Research Domain 20. A Research Agenda 21 Conclusions\u003c\/p\u003e","brand":"Taylor \u0026 Francis Ltd","offers":[{"title":"Default Title","offer_id":49404458631511,"sku":"9780748409297","price":209.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780748409297.jpg?v=1730486529"},{"product_id":"strategies-for-ebusiness-success-9780787958480","title":"Strategies for EBusiness Success","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eWritten by the top thinkers in the field, this book is a collection of articles on e-business from MIT's \"Sloan Management Review\" which has published many of the internationally recognized leaders on e-business.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\"...This book is a very useful change management guide for directors of Internet and other IT companies...\" (Computer Bulletin, September 2002)\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eIntroduction (Erik Brynjolfsson and Glen L. Urban, Editors).\u003cbr\u003e \u003cbr\u003e PART ONE: STRATEGY.\u003cbr\u003e \u003cbr\u003e 1. Finding Sustainable Profitability in Electronic Commerce (John M. de Figueiredo).\u003cbr\u003e While many e-commerce retailers head toward commodity pricing, there are a few that are likely to profit on the Web. Only retailers who match market segment to correct strategy will win. Here's how.\u003cbr\u003e \u003cbr\u003e 2. Making Business Sense of the E-Opportunity (David Feeny).\u003cbr\u003e New Web technologies are offering companies unprecedented opportunities to rethink strategic business models, processes, and relationships.\u003cbr\u003e \u003cbr\u003e 3. Profits and the Internet: Seven Misconceptions (Subramanian Rangan and Ron Adner).\u003cbr\u003e Managers aiming to capitalize on the Internet to achieve growth need to understand the full implications of the strategies they choose.\u003cbr\u003e \u003cbr\u003e 4. Five Steps to a Dot-Com Strategy: How to Find Your Footing on the Web (N. Venkatraman).\u003cbr\u003e Vision, governance, resources, infrastructure, and alignment are the stepping stones to a successful Web strategy. Building on your current operations, experimenting with new approaches, and creating new business models all play a part.\u003cbr\u003e \u003cbr\u003e 5. Pathways to E-Business Leadership: Getting from Bricks to Clicks (Leslie P. Willcocks and Robert Plant).\u003cbr\u003e How do leading business-to-consumer corporations harness the Internet to acquire new customers and increase their market share? A new study of fifty-eight companies describes several strategies that work.\u003cbr\u003e \u003cbr\u003e 6. The Past and Future of Competitive Advantage (Clayton M. Christensen).\u003cbr\u003e Today's competitive advantage may become tomorrow's albatross unless strategists attune themselves to changes in underlying conditions.\u003cbr\u003e \u003cbr\u003e PART TWO: IMPLEMENTATION.\u003cbr\u003e \u003cbr\u003e MARKETING.\u003cbr\u003e \u003cbr\u003e 7. Placing Trust at the Center of Your Internet Strategy (Glen L. Urban, Fareena Sultan, and William J. Qualls).\u003cbr\u003e Consumers make Internet buying decisions on the basis of trust. How much trust your Web site needs to deliver depends on the nature of your products, competitive pressure from new infomediaries, and your ability to innovate.\u003cbr\u003e \u003cbr\u003e 8. How Do They Know Their Customers So Well? (Thomas H. Davenport, Jeanne G. Harris, and Ajay K. Kohli).\u003cbr\u003e Insightful companies mix rich customer data with their understanding of the people behind the transaction.\u003cbr\u003e \u003cbr\u003e COMMUNITY.\u003cbr\u003e \u003cbr\u003e 9. Building Stronger Brands Through On-Line Communities (Gil McWilliam).\u003cbr\u003e Consumer brand companies need new management skills, and brand managers must understand on-line behavior if they wish to develop strong, sustainable, and beneficial on-line communities around their brands.\u003cbr\u003e \u003cbr\u003e 10. Four Smart Ways to Run On-Line Communities (Ruth L. Williams and Joseph Cothrel).\u003cbr\u003e Kaiser Permanente, About.com, Sun Microsystems, and Ford have created four kinds of innovative on-line communities. Their experience shows not only how to manage communities, but also how to manage today's workforce.\u003cbr\u003e \u003cbr\u003e PART THREE: TECHNOLOGY.\u003cbr\u003e \u003cbr\u003e 11. Product-Development Practices That Work: How Internet Companies Build Software (Alan MacCormack).\u003cbr\u003e Now there is proof that the evolutionary approach to software development results in a speedier process and higher-quality products.\u003cbr\u003e \u003cbr\u003e 12. What Makes a Virtual Organization Work? (M. Lynne Markus, Brook Manville, and Carole E. Agres).\u003cbr\u003e Today's workforce increasingly consists of de facto volunteers. The open-source software movement-propelled in large part by volunteer programmers-suggests ways to motivate and direct knowledge workers.\u003cbr\u003e \u003cbr\u003e The Authors.\u003cbr\u003e \u003cbr\u003e Index.","brand":"John Wiley \u0026 Sons Inc","offers":[{"title":"Default Title","offer_id":49405040361815,"sku":"9780787958480","price":13.49,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780787958480.jpg?v=1730488463"},{"product_id":"predictive-hr-analytics-9781398615656","title":"Predictive HR Analytics","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cb\u003eMartin R Edwards\u003c\/b\u003e is a Professor in Management at UQ Business School, University Queensland, Australia and has been teaching HR and Statistics for over 20 years.  \u003cb\u003eKirsten Edwards\u003c\/b\u003e is the Global Head of People Data and Analytics at Rio Tinto. With over two decades of international experience in Analytics, HR and Management Consulting, she has supported various organisations across multiple sectors, empowering them to utilise people data and analytics more effectively.\u003cb\u003eDaisung Jang\u003c\/b\u003e Daisung Jang is an Assistant Professor at Melbourne Business School. He has over a decade of experience in data visualization and analysis using R. He has conducted workshops for PhD students and academic staff on statistical analyses using R.","brand":"Kogan Page","offers":[{"title":"Default Title","offer_id":49407749652823,"sku":"9781398615656","price":37.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781398615656.jpg?v=1730500401"},{"product_id":"performancebased-medicine-9781439812884","title":"PerformanceBased Medicine","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eWith healthcare making the transition from volume-based reimbursement programs to value-based approaches, understanding performance measurement is vital to optimize payment and quality outcomes. \u003cstrong\u003ePerformance-Based Medicine: Creating the High Performance Network to Optimize Managed Care Relationships\u003c\/strong\u003e guides readers through the maze of definitions and discussions related to value-based purchasing, healthcare delivery, and pricing. It tackles the question of how hospitals, HMOs, physician groups, and employers can arrive at an optimized reimbursement cost and coverage access decision that is attractive to consumers yet fulfills the need for a working margin.\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003eThe book begins by looking at HMOs and the three key factorsreimbursement, coordination, and performancethat have led toward performance-based contracting. Laying the foundation for clearer communication between physician hospitals and purchasers, the author defines important concepts in the discussion,\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp\u003eBill De Marco draws upon his extensive experience to provide a comprehensive and detailed discussion of performance-driven improvement in healthcare. There is much here of value to policy makers, healthcare system leaders and anyone who wishes to have an in-depth and practical understanding of how to improve healthcare performance and how to align payment to drive better performance. Healthcare continues to be in crisis and in need of further reform, and Bill helps leaders understand the steps they need to take to get that done.\u003c\/p\u003e\u003cp\u003e—George J. Isham, MD, Chief Health Officer, HealthPartners\u003c\/p\u003e\u003cp\u003eReal health reform must solve deep systemic problems in the delivery of medical services, not just the way we pay for care. This latest book by Bill De Marco presents a realistic and practical blueprint for fixing the system at its base. \u003cstrong\u003ePerformance-Based Medicine: Creating the High Performance Network to Optimize Managed Care\u003c\/strong\u003e, not the Affordable Care Act, should be required reading for all who really want to build a new and better health system. \u003c\/p\u003e\u003cp\u003e—Jeff Bauer, PhD, author of \u003cem\u003eParadox and Imperatives in Health Care\u003c\/em\u003e and \u003cem\u003eStatistical Analysis for Decision-Makers in Health Care\u003c\/em\u003e\u003c\/p\u003e\u003cp\u003eI feel fortunate to have been given the opportunity to review and endorse Mr. De Marco’s amazing new book, \u003cstrong\u003ePerformance-Based Medicine: Creating the High Performance Network to Optimize Managed Care\u003c\/strong\u003e\u003cem\u003e.\u003c\/em\u003e This book is particularly remarkable in that it focuses not just on pay-for-performance and performance-based medicine, but truly on the provider side of innovating managed care and embracing pay-for-performance. This provider focus emphasizes physician organizations, and transitioning the delivery of actual healthcare to one that rewards clinical excellence, benchmarked performance attainment, and improving purchaser value. This focus of the managed care enterprise from the physician’s perspective, especially in the contexts of performance benchmarking and Lean engineering, is truly unique just by itself. But Bill De Marco, goes a few steps further. As we’re now seeing with the rise of state healthcare exchanges, accountable care organizations, and attempts by purchasers to narrow their provider markets according to their own metrics, Mr. De Marco has hit a \"home run\" with his book: He has shown how to re-engineer clinical pathways and disease processes – even with free, public-domain tools – to add value in ways that most emerging ACOs and healthcare exchanges have not yet realized how limited their value will be without moving toward value-based care and performance-based contracting. I was particularly impressed with the findings shared by Bill De Marco in describing Episode Treatment Groups® (ETGs®) and their syntheses of complex and statistically-valid disease management datasets in ways that the healthcare market is just beginning to realize. For example, I can easily see Bill’s descriptions of ETGs as transforming pharmacy benefit managers (PBMs) and Third-Party Administrators (TPAs) away from micro-managing consumption to setting clinical pathways, specific to disease states and their co-morbidities, and therein rewarding benchmark attainments and disease adaptations of specific people. This model is truly the ultimate goal of Paying-for-Performance and transitioning to Performance-Based Metrics, designed to improve clinical care, adherence to healthier lifestyles, optimal disease adaptation, morbidity and mortality prevention, as well as assurance of improved clinical outcomes – all of which purchasers (including CMS) have always wanted to buy from health plans and managed care organizations but have never been able to do so. With Mr. De Marco’s new book, \u003cstrong\u003ePerformance-Based Medicine\u003c\/strong\u003e\u003cem\u003e,\u003c\/em\u003e these market transformations can finally occur and at the broadest levels within a newly re-emerging U.S. healthcare delivery system. Great job, Bill!\u003c\/p\u003e\u003cp\u003e—David I. Samuels, author of \u003cem\u003eManaged Health Care in the New Millennium \u003c\/em\u003e\u003c\/p\u003e\u003cbr\u003e\u003cp\u003eBill De Marco draws upon his extensive experience to provide a comprehensive and detailed discussion of performance-driven improvement in healthcare. There is much here of value to policy makers, healthcare system leaders and anyone who wishes to have an in-depth and practical understanding of how to improve healthcare performance and how to align payment to drive better performance. Healthcare continues to be in crisis and in need of further reform, and Bill helps leaders understand the steps they need to take to get that done.\u003c\/p\u003e\u003cp\u003e—George J. Isham, MD, Chief Health Officer, HealthPartners\u003c\/p\u003e\u003cp\u003eReal health reform must solve deep systemic problems in the delivery of medical services, not just the way we pay for care. This latest book by Bill De Marco presents a realistic and practical blueprint for fixing the system at its base. \u003cstrong\u003ePerformance-Based Medicine: Creating the High Performance Network to Optimize Managed Care\u003c\/strong\u003e, not the Affordable Care Act, should be required reading for all who really want to build a new and better health system.\u003c\/p\u003e\u003cp\u003e—Jeff Bauer, PhD, author of \u003cem\u003eParadox and Imperatives in Health Care\u003c\/em\u003e and \u003cem\u003eStatistical Analysis for Decision-Makers in Health Care\u003c\/em\u003e\u003c\/p\u003e\u003cp\u003eI feel fortunate to have been given the opportunity to review and endorse Mr. De Marco’s amazing new book, \u003cstrong\u003ePerformance-Based Medicine: Creating the High Performance Network to Optimize Managed Care\u003c\/strong\u003e\u003cem\u003e.\u003c\/em\u003e This book is particularly remarkable in that it focuses not just on pay-for-performance and performance-based medicine, but truly on the provider side of innovating managed care and embracing pay-for-performance. This provider focus emphasizes physician organizations, and transitioning the delivery of actual healthcare to one that rewards clinical excellence, benchmarked performance attainment, and improving purchaser value. This focus of the managed care enterprise from the physician’s perspective, especially in the contexts of performance benchmarking and Lean engineering, is truly unique just by itself. But Bill De Marco, goes a few steps further. As we’re now seeing with the rise of state healthcare exchanges, accountable care organizations, and attempts by purchasers to narrow their provider markets according to their own metrics, Mr. De Marco has hit a \"home run\" with his book: He has shown how to re-engineer clinical pathways and disease processes – even with free, public-domain tools – to add value in ways that most emerging ACOs and healthcare exchanges have not yet realized how limited their value will be without moving toward value-based care and performance-based contracting. I was particularly impressed with the findings shared by Bill De Marco in describing Episode Treatment Groups® (ETGs®) and their syntheses of complex and statistically-valid disease management datasets in ways that the healthcare market is just beginning to realize. For example, I can easily see Bill’s descriptions of ETGs as transforming pharmacy benefit managers (PBMs) and Third-Party Administrators (TPAs) away from micro-managing consumption to setting clinical pathways, specific to disease states and their co-morbidities, and therein rewarding benchmark attainments and disease adaptations of specific people. This model is truly the ultimate goal of Paying-for-Performance and transitioning to Performance-Based Metrics, designed to improve clinical care, adherence to healthier lifestyles, optimal disease adaptation, morbidity and mortality prevention, as well as assurance of improved clinical outcomes – all of which purchasers (including CMS) have always wanted to buy from health plans and managed care organizations but have never been able to do so. With Mr. De Marco’s new book, \u003cstrong\u003ePerformance-Based Medicine\u003c\/strong\u003e\u003cem\u003e,\u003c\/em\u003e these market transformations can finally occur and at the broadest levels within a newly re-emerging U.S. healthcare delivery system. Great job, Bill!\u003c\/p\u003e\u003cp\u003e—David I. Samuels, author of \u003cem\u003eManaged Health Care in the New Millennium \u003c\/em\u003e\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eIntroduction. Integration and HMOs: How Did We Get This So Wrong? Performance Measurement: A Science with No Followers. Reimbursement: From Fee for Service to Risk Adjusters. Early Pay-for-Performance. Performance Language and Practice. Reengineering. Challenges. International Reform. Getting Started. The Future of Performance-Based Medicine. Appendices.\u003c\/p\u003e","brand":"Taylor \u0026 Francis Inc","offers":[{"title":"Default Title","offer_id":49408293306711,"sku":"9781439812884","price":58.89,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781439812884.jpg?v=1730502309"},{"product_id":"how-to-be-an-outstanding-nursery-leader-9781472952578","title":"How to be an Outstanding Nursery Leader","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eNursery leaders play a crucial role in the overall smooth running of their nursery, as they are ultimately in charge of the recruitment of staff, child protection and development, and health and safety. They are responsible for writing and implementing policies and procedures that require current, up-to-date knowledge and for ensuring that legislation is being followed at all times. Most importantly, nursery leaders are key to achieving an ''outstanding'' grade from Ofsted in all areas of nursery life.\u003ci\u003eHow to be an Outstanding Nursery Leader \u003c\/i\u003ecovers common everyday situations, such as staffing and potential problems, and is a useful tool for anyone enrolled on the CACHE Level 4 Certificate for the Early Years Advanced Practitioner. Allison Lee uses her wealth of experience to explore important aspects of management, including effective staff meetings, appraisals and supervisions, to help a nursery leader get the best from their team and earn that all-important ''outstanding'' grad\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003eA credible must-read for all those involved in providing care, learning and play for children in their earliest years. There is no formula to achieve an 'outstanding' Ofsted rating; however, Allison Lee provides insight into what must be in place to maximise potential. * Cathleen Howarth, Former Ofsted Early Years Inspector *\u003cbr\u003eThis handy, accessible book would be a very useful addition to any aspiring or experienced nursery leader's bookshelf. Detailed sections describing new responsibilities for health and wellbeing and the continuing support for children with additional needs are particularly helpful. * Sally Featherstone, Early Years Consultant and Author *","brand":"Bloomsbury Publishing PLC","offers":[{"title":"Default Title","offer_id":49408784138583,"sku":"9781472952578","price":15.29,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781472952578.jpg?v=1730504193"},{"product_id":"intentional-leadership-9781487508876","title":"Intentional Leadership","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eWe live in a time of unprecedented speed, connection, and uncertainty. While many organizations are adapting to this new reality by reinventing business models, significantly fewer are examining the implications of these changes for developing effective leadership. In \u003ci\u003eIntentional Leadership\u003c\/i\u003e, Rose M. Patten draws on her expertise as one of Canada’s most influential leaders to shine a spotlight on this emergent and often neglected space.\u003c\/p\u003e\u003cp\u003eDrawing on learnings and a framework tested with over 900 senior leaders across industries and geographies, \u003ci\u003eIntentional Leadership \u003c\/i\u003epresents a guide for continuous renewal, focusing on the human side of leading. Patten debunks common myths, emphasizing that leadership capabilities do not just develop over time, but require self-awareness, feedback, intention, adjustment, and practice. Whether you are a CEO of a large corporation, an activist, raising a family, working in government, or leading a not-for-profit organization, \u0026lt;\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003ePreface: How This Book Evolved Leaders Engaged in Deliberate Conversations for This Book Acknowledgments    Introduction: Putting the Spotlight on Leadership   Part One: Leadership Has Never Been Harder – The Changing Context Drives It   1. Today’s Unmistakable Game Changers: No One Is Exempt 2. Game Changer #1: Increased Stakeholder Expectations 3. Game Changer #2: The Ever-Changing Workforce and Workplace 4. Game Changer #3: Short-Lived Strategies and Digital Dominance   Part Two: Long-Held Beliefs, Myths, and Habits – Challenges to Leaders’ Success   5. Dispelling Myths Takes Energy and Courage 6. Leadership Is Not Timeless – It Has a Shelf Life 7. Softer Skills Do Not Improve with Just Time 8. Mentors Are Not Just for Emerging Leaders 9. High Performers Do Not Always Equal High Potential for Leadership 10. The Leadership Pendulum Has Shifted   Part Three: The Big 8 Crystallizes – Setting Leaders Apart   11. Where and How the Big 8 Fit in a Leader’s Overall Role 12. The Big 8 #1: Personal Adaptability 13. The Big 8 #2: Strategic Agility 14. The Big 8 #3: Self-Renewal 15. The Big 8 #4: Certainty of Character 16. The Big 8 #5: Empathy 17. The Big 8 #6: Contextual Communication 18. The Big 8 #7: Spirited Collaboration 19. The Big 8 #8: Developing Other Leaders – Not Only Followers   Part Four: Leadership Starts with You – It Must Be Intentional   20. Self-Reflection: Feedback, Self-Awareness, and Adjustment 21. Building Teams and Leaders: Selecting and Developing 22. Being a Mentor and a Mentee: A Great Leader Is Both 23. So What Now?   Appendix Notes Index\u003c\/p\u003e","brand":"University of Toronto Press","offers":[{"title":"Default Title","offer_id":49409146749271,"sku":"9781487508876","price":20.69,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781487508876.jpg?v=1730505612"},{"product_id":"balancing-acts-9781487540272","title":"Balancing Acts","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eBalancing Acts presents an iterative, democratic, and inclusive approach to social change that is suited to the complexities of the twenty-first century.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003ePreface Part One: Thinking About Change 1.Terms of Art 2. Doing Things to People and Doing Things with People 3. Searching for Answers Part Two: The Doing of Change 4. The Relationship Between Interventionists and Stakeholders 5. Creating a Contract with your Client 6. Exploring the Client System 7. Making Sense of Things 8. Implementing and Evaluating the Intervention 9. The Ethics of Intervention 10. Changing the Future of Planned Change","brand":"University of Toronto Press","offers":[{"title":"Default Title","offer_id":49409161331031,"sku":"9781487540272","price":23.39,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781487540272.jpg?v=1730505696"},{"product_id":"the-bartering-mindset-9781487548469","title":"The Bartering Mindset","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eWe use money to solve our everyday problems, and it generally works well. Despite its economic benefits, however, money has a psychological downside: it trains us to think about negotiations narrow-mindedly, leading us to negotiate badly. Suggesting that we need a non-monetary mindset to negotiate better, \u003ci\u003eThe Bartering Mindset\u003c\/i\u003e shows us how to look outside the monetary economy  to the bartering economies of the past, where people traded what they had for what they needed. The book argues that, because of the economic difficulties associated with bartering, barterers had to use a more sophisticated form of negotiation  a strategic approach that can make us master negotiators today.\u003c\/p\u003e \u003cp\u003eNow available in paperback, this book immerses readers in the assumptions made by barterers, collectively referred to as the bartering mindset, and then demonstrates how to apply this mindset to modern, monetary negotiations. \u003ci\u003eThe Bartering Mindset\u003c\/i\u003e concludes that our individual, organiza\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eAcknowledgments   1 The Limits of the Monetary Mindset 2 The Bartering Mindset 3 Step 1: Deeply and Broadly Defi ne Your Needs and Offerings 4 Steps 2–3: Map Out the Full Range of Transaction Partners and the Full Range of Their Possible Needs and Off erings 5 Step 4: Anticipate the Most Powerful Set of Partnerships across the Market 6 Step 5: Cultivate the Most Powerful Set of Partnerships across the Market 7 Integrating the Bartering and Monetary Mindsets 8 Objections to the Bartering Mindset 9 Conclusions and Applications Notes Index\u003c\/p\u003e","brand":"University of Toronto Press","offers":[{"title":"Default Title","offer_id":49409166934359,"sku":"9781487548469","price":17.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781487548469.jpg?v=1730505723"}],"url":"https:\/\/bookcurl.com\/collections\/management-of-specific-areas.oembed?page=4","provider":"Book Curl","version":"1.0","type":"link"}