{"title":"Management and management techniques Books","description":"","products":[{"product_id":"live-life-in-crescendo-9781398514157","title":"Live Life in Crescendo","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cb\u003eThe inspirational final book from the legendary leadership expert Stephen R. Covey, internationally best-selling author of \u003ci\u003eThe 7 Habits of Highly Effective People\u003c\/i\u003e.\u003c\/b\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003e\u003ci\u003eHow do you live your best life, no matter your age?\u003c\/i\u003e\u003c\/b\u003e\u003ci\u003e How should you approach the challenges and opportunities of middle to later life—like raising children, caring for parents, managing and inspiring others, and staying on top of your career and what comes next?\u003c\/i\u003e\u003cbr\u003e \u003cbr\u003eIn \u003ci\u003eLive Life in Crescendo \u003c\/i\u003eStephen R. 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This book shows what we can do to futureproof our organisations against the next global crisis.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003eJames Burstall is a thoughtful, constructive and strategic leader. He has weathered many storms and leaders from every industry will find this an invaluable tool. * Gloria Hunniford OBE, presenter and broadcaster *\u003cbr\u003eCataclysms are unpredictable but surviving them in the future shouldn't be. * Kevin Maguire, Daily Mirror and New Statesman *\u003cbr\u003eUnlocks many insights into the acquisition and application of leadership skills - revealing and uplifting. * Dermot Murnaghan, Sky News *\u003cbr\u003eThe next global disaster is on its way so get your business ready now. That's James Burstall's message and he is a man worth listening to. * Dorothy Byrne, University of Cambridge and former Head of News and Current Affairs, Channel 4, *\u003cbr\u003eA critical tool kit for leaders who plan to thrive through these times and seize the opportunities that are inherent within them * Dr Andrew White, University of Oxford *\u003cbr\u003eJam-packed with brilliant ideas on how to cope with a catastrophe, both professionally and personally, this book should be read by everyone running a business today. * Chantal Rickards, former Chair, Bafta *\u003cbr\u003eI can't think of anyone better placed to write about leadership. * Lucy Pilkington ? Managing Director, Milk and Honey Productions and Chair of the Royal Television Society’s diversity committee *","brand":"John Murray Press","offers":[{"title":"Default Title","offer_id":47836767715671,"sku":"9781399806527","price":15.29,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781399806527.jpg?v=1710382391"},{"product_id":"management-starts-with-you-9781472137302","title":"Management Starts With You","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\u003ci\u003e\u003cu\u003eManagement Starts With You\u003c\/u\u003e\u003c\/i\u003e is a wise, honest and practical guide to success in this challenging but fascinating role.\u003cbr\u003e\u003cbr\u003eAmong many powerful insights we learn that:\u003cbr\u003e\u003cbr\u003e.      Before we can successfully manage others we first need to manage ourselves.\u003cbr\u003e         Most of us do not naturally know how to manage, but we can learn.\u003cbr\u003e         Life as a manager is easier when we stop thinking about the effect of our actions on ourselves and think instead about their effect on others.\u003cbr\u003e         People don''t want to be managed, but they absolutely need the security of being led.\u003cbr\u003e         Being respected is much more important than being liked!\u003cbr\u003e         Traditional time management techniques don''t work for managers, so we need to rethink our approach to this most precious of all resources.\u003cbr\u003e         What we focus on we get more of; so we need to focus on the right things.\u003c\/p\u003e","brand":"Little, Brown Book Group","offers":[{"title":"Default Title","offer_id":47851710415191,"sku":"9781472137302","price":7.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781472137302.jpg?v=1710642425"},{"product_id":"negotiating-9780241487426","title":"Negotiating","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\u003cb\u003eImprove your negotiation skills and land the deal, promotion or project. \u003c\/b\u003e\u003cbr\u003e\u003cbr\u003eNegotiation skills are essential for managing teams, persuading others and finding win-win solutions. The practical guide that gives you the tools you need to improve your\u003cbr\u003enegotiation tactics.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eWhether you''re new to negotiating, or keen to enhance your existing skills, this is the guide for you. Inside you''ll find:\u003c\/b\u003e\u003cbr\u003e\u003cbr\u003e- Practical, how-to approach that teaches you the skills you need to run a project successfully\u003cbr\u003e- New spreads on negotiation online rather than face to face\u003cbr\u003e- Step-by-step instructions, tips, checklists, and Ask yourself features show you how to make an impact\u003cbr\u003e- Tables, illustrations, in-focus panels, and real-life case studies demonstrate and explain problem-solving and how to build confidence and get results\u003cbr\u003e\u003cbr\u003eThe illustrated guide to negotiating is the perfect tool for managers and business leaders. The slim compact format allows you to use this book as an on-hand reference whenever you need advice on mitigating decision traps and impasses. You''ll discover how to improve your negotiating skills by defining your style, preparing properly, and designing your meeting structure. Plus, how to build relationships, develop trust, negotiate fairly, and tips on negotiating styles.\u003cbr\u003e\u003cbr\u003eThis business management book is packed with step-by-step instructions, tips, checklists and to show you how to persuade in business! Tables, illustrations, and real-life case studies further explain how to build confidence and get results.\u003cbr\u003e\u003cbr\u003eWhether it''s negotiating, managing people, or improving your leadership skills, \u003ci\u003eDK''s Essential Managers\u003c\/i\u003e series contains the know-how you need to be a more effective manager and hone your management style.\u003c\/p\u003e","brand":"Dorling Kindersley Ltd","offers":[{"title":"Default Title","offer_id":48066833973591,"sku":"9780241487426","price":7.59,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780241487426.jpg?v=1713211756"},{"product_id":"how-to-deliver-a-ted-talk-secrets-of-the-worlds-most-inspiring-presentations-revised-and-expanded-new-edition-with-a-foreword-by-richard-st-john-and-an-afterword-by-simon-sinek-9780071831598","title":"How to Deliver a TED Talk Secrets of the Worlds","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003ch4\u003eDELIVER THE PRESENTATION OF YOUR LIFE--AND LAUNCH YOUR CAREER\u003c\/h4\u003e\u003cp\u003eA nonprofit dedicated to ideas worth spreading, TED challenges the world's most fascinating thinkers and doers to give \"the speech of their lives\" in 18 minutes or less. 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If you want to deeply engage and impress your audience, this\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eForeword by Richard St. John v\u003cbr\u003eAcknowledgments ix\u003cbr\u003eIntroduction Confessions of a TED Talk Addict 1\u003cbr\u003ePart I\u003cbr\u003eContent\u003cbr\u003eChapter 1 Choosing an Idea Worth Spreading 11\u003cbr\u003eChapter 2 Organizing Your Talk 29\u003cbr\u003eChapter 3 Telling Your Story 47\u003cbr\u003eChapter 4 Crafting Your Catchphrase 75\u003cbr\u003eChapter 5 Opening Your Talk 81\u003cbr\u003eChapter 6 Transitioning Between Parts of Your Talk 95\u003cbr\u003eChapter 7 Concluding Your Talk 103\u003cbr\u003ePart II\u003cbr\u003eDelivery\u003cbr\u003eChapter 8 Projecting Emotion 113\u003cbr\u003eChapter 9 Enhancing Your Language 121\u003cbr\u003eChapter 10 Adding Humor 131\u003cbr\u003eChapter 11 Mastering Your Verbal Delivery 139\u003cbr\u003eChapter 12 Managing Your Nonverbal Delivery 147\u003cbr\u003eChapter 13 Moving Around the Stage 153\u003cbr\u003ePart III\u003cbr\u003eDesign\u003cbr\u003eChapter 14 Creating Inspiring Slides 161\u003cbr\u003eChapter 15 Using Video Effectively 167\u003cbr\u003eChapter 16 Using Props 171\u003cbr\u003eChapter 17 Using a Lectern 175\u003cbr\u003eChapter 18 Dressing for Success on Stage 181\u003cbr\u003ePart IV\u003cbr\u003eThe Journey to theStage and Beyond\u003cbr\u003eChapter 19 Getting Selected to Give a TED Talk 187\u003cbr\u003eChapter 20 Preparing Without Fear 193\u003cbr\u003eChapter 21 Being Introduced Effectively 197\u003cbr\u003eChapter 22 Helping Your TED Video Go Viral 203\u003cbr\u003eChapter 23 Stop Reading and Start Speaking 205\u003cbr\u003eAfterword by Simon Sinek 207\u003cbr\u003eNotes 213\u003cbr\u003eIndex 221\u003c\/i\u003e\u003c\/p\u003e","brand":"McGraw-Hill Education - Europe","offers":[{"title":"Default Title","offer_id":48732180873559,"sku":"9780071831598","price":21.24,"currency_code":"GBP","in_stock":true}]},{"product_id":"how-to-become-ceo-9780091826611","title":"How To Become CEO","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eIn How to Become CEO, consultant Jeffrey Fox has written an insightful book of traits to develop for aspiring CEOs, or for anyone who wants to get ahead in business. Open this book to any page and find a short, provocative piece of brutally honest advice written in a conversational tone. Each of the seventy-five ''rules'' focuses on a specific action that should be taken, a trait that needs to be developed, or things to avoid. The words never and always are used frequently. These are smart, no-nonsense business messages that are meant to be revisited in your rise to the top. This is a book of hard-headed idealism that will empower you to develop leadership qualities: vision, persistence, integrity, and respect for superiors, subordinates, peers, and self. 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By using smart strategies from new science, we can train our brains to get better at spotting our own negativity bias, fighting back with our rational minds to manage the bad in our lives - and even using its power for positive results.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003eIlluminating * Times *\u003cbr\u003eTierney and Baumeister argue their case forcefully and well, and supply vast quantities of evidence in its favour * Daily Mail *","brand":"Penguin Books Ltd","offers":[{"title":"Default Title","offer_id":48732497084759,"sku":"9780141975801","price":10.44,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780141975801.jpg?v=1719997142"},{"product_id":"introduction-to-management-9780192893512","title":"Introduction to Management","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eWritten by experts, inspired by practitioners, focused on challenges: an authentic introduction to management in an ever-changing world.Introduction to Management is a uniquely accessible and engaging companion to managing in the real world. Placing issues of digital, environmental, and social disruption at centre-stage, it guides students through the varied and complex reality of management with ease, encouraging them to develop their own critical view of this dynamic area. Key features Each chapter is authored by an expert who is an active researcher in their field, providing insights into the disruptions and challenges faced by managers today, from those on the forefront of current thinking The running case study integrated throughout the text helps students bridge the gap between theory and real life, with thinking questions prompting them to put theory into practice  Practitioner videos embedded in every chapter of the e-book offer an engaging and unique insight into the applications of theory in the workplace  Opening case studies in each chapter focus on organizations spanning the public, private, and non-profit sectors, demonstrating the relevance of management theory both within and beyond traditional business settings A diverse and international range of real-world examples woven throughout the text offer a holistic view of management as a global phenomenon Digital formats and resources Introduction to Management is available for students and institutions to purchase in a variety of formats, and is supported by extensive online resources.The e-book offers a mobile experience and convenient access, with learning resources embedded and hyperlinked throughout to offer self-assessment activities and extra support: www.oxfordtextbooks.co.uk\/ebooksThe student resources, accessible via the e-book, include:- Practitioner videos in every chapter - Self-test questions - Answer guidance to the end-of-chapter questions - Critical thinking guided exercises for each chapter - Flashcard glossary The book''s teaching resources, accessible online for adopting lecturers, include:- Additional case studies, to use in class- PowerPoint slides to accompany each chapter - A test bank of multiple-choice questions- Figures from the book, available to download\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003eIn an age where technology, disruption, diversity and responsibility are taking centre stage, this text is appropriately positioned to introduce management in the context of this reality. The text provokes critical thinking in an encouraging way for those new to learning about management, and challenges the mindsets of those more familiar with management theory and practice. * Dr Natasha Katuta Mwila, De Montfort University *\u003cbr\u003eThis text provides a robust, accessible, and yet critical introduction to management with clear examples and cases embedded throughout the text. It is an essential textbook for educators who would like to offer a rejuvenated overview of management with an eye on contemporary aspects that are critical for management such as sustainability, diversity, equality, and digitization. * Dr Omid Omidvar, Warwick Business School *\u003cbr\u003eGoing beyond simply discussing traditional considerations in managing organisations, this text deals with contemporary challenges and puts an emphasis on societal, environmental, and digital considerations. This, in addition to the balance between theoretical concepts and practical examples, cases and insights, provides a great source of knowledge for future managers. * Dr Marianna Koukou, University of Glasgow *\u003cbr\u003eThis text is the perfect introduction to the wonders of management insights, and how they continue to be relevant despite, or rather because of, the ever-changing and hyper-demanding (business) world we all experience. * Professor Wilfred Dolfsma, Wageningen University *\u003cbr\u003eThis text explores the fundamental and current areas of management for undergraduate students in a novel and interesting way, and from a multitude of perspectives and contexts. * Dr Sarah Warnes, University College London *\u003cbr\u003eIn an ever-changing world, this text helps students prepare for many of the challenges they will face during their careers. * Dr Nathalie Benesova, University of Leeds *\u003cbr\u003eThe vast range of real-world examples and reflections in this text help to drive home to students what it takes to be an effective modern manager. The running case study will have you rooting for Lucy and co throughout! * Dr Gemma Blackledge-Foughali, Queen Margaret University *\u003cbr\u003eA refreshingly inclusive and wide-ranging text that encourages critical thinking. * Dr William Cooper, University of Aberdeen *\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eDavid Paulson: Running case study Part One Managing in context 1: Sarah Birrell Ivory and Emma Macdonald: Understanding management 2: Sarah Birrell Ivory and Emma Macdonald: Exploring organizations 3: Sarah Birrell Ivory and Emma Macdonald: Managing through disruption Part Two Managing an Organization 4: Simon Brooks and Sarah Birrell Ivory: The external environment 5: Simon Brooks and Sarah Birrell Ivory: The internal environment: strategy and planning 6: Emily Yarrow and Sarah Birrell Ivory: Organizational culture and change management Part Three Managing People 7: Catherine Berrington and Emma Macdonald: Human resource management 8: Ishbel McWha-Hermann and Emma Macdonald: Designing work well 9: Thomas Calvard, Sarah Birrell Ivory, and Emma Macdonald: Teams and organizational behaviour 10: Sarah Woolley and Emma Macdonald: Leading and influencing Part Four Managing through the Value Chain 11: Farah Arkadan and Emma Macdonald: Marketing 12: Anthony Alexander and Emma Macdonald: Operations and supply chain 13: Alexander Glosenberg and Emma Macdonald: Entrepreneurship and innovation","brand":"Oxford University Press","offers":[{"title":"Default Title","offer_id":48732611838295,"sku":"9780192893512","price":52.24,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780192893512.jpg?v=1719997648"},{"product_id":"leadership-9780199569915","title":"Leadership","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eThe subject of leadership raises many questions: What is it? How does it differ from management and command? Are leaders born or bred? Who are the leaders? Do we actually need leaders? Inevitably, the answers are provocative and partial; leadership is a hugely important topic of debate. There are constant calls for ''greater'' or ''stronger'' leadership, but what this actually means, how we can evaluate it, and why it''s important are not very clear. In this Very Short Introduction Keith Grint prompts the reader to rethink their understanding of what leadership is. He examines the way leadership has evolved from its earliest manifestations in ancient societies, highlighting the beginnings of leadership writings through Plato, Sun Tzu, Machiavelli and others, to consider the role of the social, economic, and political context undermining particular modes of leadership. Exploring the idea that leaders cannot exist without followers, and recognising that we all have diverse experiences and assumptions of leadership, Grint looks at the practice of management, its history, future, and influence on all aspects of society. ABOUT THE SERIES: The Very Short Introductions series from Oxford University Press contains hundreds of titles in almost every subject area. These pocket-sized books are the perfect way to get ahead in a new subject quickly. Our expert authors combine facts, analysis, perspective, new ideas, and enthusiasm to make interesting and challenging topics highly readable.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e1. What is leadership? ; 2. What isn't leadership? ; 3. What was leadership? ; 4. Leaders: born or bred? ; 5. Who are the leaders? ; 6. How do leaders lead? ; 7. What about the followers? ; 8. Do we need leaders? ; References ; Further Reading","brand":"Oxford University Press","offers":[{"title":"Default Title","offer_id":48732866511191,"sku":"9780199569915","price":9.49,"currency_code":"GBP","in_stock":true}]},{"product_id":"introduction-to-management-9780199642991","title":"Introduction to Management","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eThis brand new textbook equips the next generation of managers with the skills to succeed in a global business environment. Skillsets help students improve both their academic work and their employability, a truly international range of case studies broadens their horizons, and practitioner insights show them how skills are used in the real world.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003eThe writing of this textbook is overwhelmingly exceptional. I cannot stress enough how accessibly, straightforwardly, and concisely it presents often quite complicated material. It balances exactly right the need to make these subjects both digestible and rich for young students. * Dr Peter Bloom, University of Swansea *\u003cbr\u003eThe skillsets provide an excellent breakdown of highly relevant and important topics such as presentation and time-management skills which are crucial for preparing university students for future years of study. I would have found this book a great help during my first year of university. * Adam Horton, student at Brunel University *\u003cbr\u003eThe combination of current and classic material provides students with the basis on which to understand the foundations of management, and also some of the current applications within our complex commercial context. The accessible and clear writing style doesn't condescend but equally does not overcomplicate. * Alistair Norman, Lecturer, University of Leeds *\u003cbr\u003ePitched at the right level for first year students, this will give a firm foundation for any further studies as well as being a source of reference to the students in years to come. * Mike Davies, Teaching Fellow, University of Reading *\u003cbr\u003eThe book is clear and well written, and all the chapters have a good mix of critical material. I think the international cases are brilliant - much clearer and more understandable than those offered by competitors. * Vivienne Byers, Lecturer, Dublin Institute of Technology *\u003cbr\u003eThe authors have succeeded in building compelling cases on a solid theoretical foundation. 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Frankel, PhD, author of See Jane Lead and Nice Girls Don't Get the Corner Office *\u003c\/p\u003e","brand":"Penguin Books Ltd","offers":[{"title":"Default Title","offer_id":48733417931095,"sku":"9780241976272","price":10.44,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780241976272.jpg?v=1720000020"},{"product_id":"a-managers-guide-to-the-new-world-of-work-the-most-effective-strategies-for-managing-people-teams-and-organizations-digital-future-of-management-9780262539449","title":"A Managers Guide to the New World of Work The","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cb\u003eInsights from organizations that are navigating the novel challenges of the digital workplace.\u003c\/b\u003e\u003cp\u003eHow can technology and analytics help companies manage people? Why do teams working remotely still need leaders? 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It shows you how changing your attitude lets you enjoy your work and your life.  Hook into it, it's quite a catch. * Spencer Johnson, author of Who Moved My Cheese? *\u003cbr\u003eThe story of the world famous Pike Place fish market is fantastic.  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Following John Harvey Jones''s \u003ci\u003eMaking it Happen\u003c\/i\u003e and \u003ci\u003eTroubleshooter\u003c\/i\u003e, \u003ci\u003eJack\u003c\/i\u003e has already become the businessman''s bible for the 21st century - an inspiration for a new generation of corporate players.","brand":"Headline Publishing Group","offers":[{"title":"Default Title","offer_id":48736515981655,"sku":"9780747249795","price":10.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780747249795.jpg?v=1723810701"},{"product_id":"good-boss-bad-boss-how-to-be-the-best-and-learn-from-the-worst-9780749954758","title":"Good Boss Bad Boss How to Be the Best and Learn","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\u003cb\u003eFrom the \u003ci\u003eNew York Times \u003c\/i\u003ebestselling author of \u003ci\u003eThe No Asshole Rule\u003c\/i\u003e\u003c\/b\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003e''I am frequently asked, Tom, my brother\/sister\/friend is taking on a new leadership role. What should they read? I always respond the same way, by recommending one and only one book: Bob Sutton''s \u003ci\u003eGood Boss, Bad Boss'' - \u003c\/i\u003eTom Peters, \u003ci\u003eNew York Times \u003c\/i\u003ebestselling author of \u003ci\u003eIn Search of Excellence.\u003c\/i\u003e\u003c\/b\u003e\u003cbr\u003e\u003cbr\u003e\u003ci\u003eGood Boss, Bad Boss\u003c\/i\u003e was inspired by the thousands of emails, calls and conversations that Robert Sutton received after publishing his bestseller The No Asshole Rule - he found that most of the stories and cries for help he received revolved around one central figure in every workplace: THE BOSS.\u003cbr\u003e\u003cbr\u003eSutton''s subsequent research showed that the success of every boss depended heavily on how well (or badly) they managed those they worked with and in Good Boss, Bad Boss he demonstrates this by weaving together the best psychological and management secrets wit\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003eI am frequently asked, 'Tom, my brother\/sister\/friend is taking on a new leadership role. What should he read?' I always respond the same way: by recommending one and only one book: Bob Sutton's \u003ci\u003eGood Boss, Bad Boss\u003c\/i\u003e\u003c\/p\u003e","brand":"Little, Brown Book Group","offers":[{"title":"Default Title","offer_id":48736785826135,"sku":"9780749954758","price":11.39,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780749954758.jpg?v=1723810787"},{"product_id":"the-8020-manager-9780749959265","title":"The 8020 Manager","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eA large number of managers - especially in these difficult times - feel completely overwhelmed. Their inboxes are overflowing, they constantly struggle to finish their to-do lists and they stay at work longer than they would like to, leaving little time for the things that really matter.\u003cbr\u003e\u003cbr\u003eLuckily there is a way for managers to enjoy work and build a successful and fulfilling career without stress or long hours.\u003cbr\u003e\u003cbr\u003eIn his bestselling book \u003ci\u003eThe 80\/20 Principle\u003c\/i\u003e, Richard Koch showed readers how to put the 80\/20 Principle - the idea that 80 per cent of results come from just 20 per cent of effort - into practice in their personal lives. Now he demonstrates the few things you need to do in the workplace to multiply the results you achieve.\u003cbr\u003e\u003cbr\u003eBy applying the strategies outlined in \u003ci\u003eThe 80\/20 Manager\u003c\/i\u003e, you will:\u003cbr\u003e- Put in fewer hours than your colleagues yet never be short of time\u003cbr\u003e- Learn to focus only on the issues that really matter, and ignore those that do\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003eThe 80\/20 Principle is the cornerstone of result-based living. Read this new book and use it * Tim Ferriss, author of the bestselling THE 4-HOUR WORK WEEK *\u003cbr\u003eSimple ideas that can turn your business and your life around. I highly recommend it * Al Ries, author of War in the Boardroom *\u003cbr\u003eKoch provides a step-by-step guide to greater efficiency, helping readers with topics including mentoring, leveraging influence, finding meaning and direction, developing strategy, and consistently pursuing the biggest goals with the smallest effort . . . This easy-to-follow, substantive work helps readers develop a managerial style that's truly worthwhile * Publishers Weekly *\u003cbr\u003eAll the strands of Koch's uniquely powerful thinking poured into one volume. Packed with counterintuitive advice, this is the rare business book that can genuinely transform your life and work prospects. It's already given me a stack of invaluable ideas * Tom Butler-Bowdon, author of NEVER TOO LATE TO BE GREAT *\u003cbr\u003eIt's time for managers to stop wasting time on bureaucracy and start working on the few things that count to create value. This book shows precisely how * Jim Lawrence, CEO, Rothschild North America *\u003cbr\u003eA great book, completely different from \u003ci\u003eThe 80\/20 Principle\u003c\/i\u003e, written exclusively for managers, and intensely practical * Professor Andrew Campbell, Director, Ashridge Strategic Management Centre *\u003cbr\u003eRichard Koch sees so clearly that good management and leadership come from within, and that liberating talent in yourself and in others is the key to success. This is a must-read book for anyone who wants to be a great leader and achieve extraordinary results * Rt Hon Lord Smith of Finsbury, Chairman, Environment Agency *\u003cbr\u003eI have long felt that laziness is a good quality in a manager without knowing either why or how to practise it as much as I would have liked. Richard's new book explains both why and how. I wish it had been published long ago * Colin Drummond OBE, Chief Executive Viridor *\u003cbr\u003eThe good thing about this book is that it makes you think. The bad thing is that it doesn't let you off the hook. But at least Richard Koch offers managers ten ways you can achieve extraordinary outcomes. Some of the ten will surprise you * Christopher Outram, Co-Founder \u0026amp; Chairman Emeritus, OC\u0026amp;C Strategy Consultants *\u003cbr\u003eRichard Koch offers tremendous insight and practical guidance to help managers focus on the vital few things in their jobs, so that they can surf their objectives and achieve more with less * Dr Peter Johnson, Fellow, Exeter College, Oxford University *\u003cbr\u003eIf you're in the know, then Richard Koch - entrepreneur, investor and author - is someone whose books you want to read -- Emma De Vita * Third Sector *\u003cbr\u003eI hope people will read this book and see it as a way of pushing for change and helping others towards simpler and better ways of working -- Julian Birkinshaw * Management Today *\u003c\/p\u003e","brand":"Little, Brown Book Group","offers":[{"title":"Default Title","offer_id":48736816693591,"sku":"9780749959265","price":9.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780749959265.jpg?v=1723810799"},{"product_id":"the-5-languages-of-appreciation-in-the-workplace-9780802418401","title":"The 5 Languages of Appreciation in the Workplace","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e","brand":"Moody Publishers","offers":[{"title":"Default Title","offer_id":48737349042519,"sku":"9780802418401","price":14.39,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780802418401.jpg?v=1723811143"},{"product_id":"systems-thinking-in-the-public-sector-9780955008184","title":"Systems Thinking in the Public Sector","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e..\".an extraordinary insight into why, at the end of each month, millions of us are left wondering where on earth all the money taken from us in tax has gone. The argument compellingly made by John Seddon is that the Government has designed failure into almost everything it does on our behalf.\" Philip Johnston, Daily Telegraph\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\"Systems Thinking in the Public Sector ... is an extraordinary insight into why, at the end of each month, millions of us are left wondering where on earth all the money taken from us in tax has gone.\" \"The argument compellingly made in this book by John Seddon is that the Government has designed failure into almost everything it does on our behalf. It has not done so deliberately; but it is culpable because it has failed to listen to people who know better how to run services on behalf of the customer rather than the producer.\"Philip Johnston, Daily Telegraph \"It's time to face up to the unpalatable truth - Labour's public-service reforms have failed. Determined to liberate public services from producer interests, the government itself has turned into the oppressor. It is now locked into a nightmare cycle in which each round of reforms makes things worse, justifying further reforms which founder in their turn because (you've heard this before) in attempting to do the wrong things righter, they actually become wronger.;Do quotas and targets enforced by a regulatory bureaucracy remind you of anything? Yes: they're called central planning and don't work any better in UK local government offices and police stations than in Soviet tractor factories. One of the strengths of Seddon's diagnosis is that, as a consultant, he has seen almost every public service from the inside. From trading standards to planning and housing repairs, all exhibit the same dysfunction, being forced to conform to a work design that starts from the wrong end - the requirements of government rather than those of the citizen. The design fills the system with error and waste, driving quality and effective capacity down and cost up.\"Simon Caulkin, The Observer","brand":"Triarchy Press","offers":[{"title":"Default Title","offer_id":48737882931543,"sku":"9780955008184","price":20.0,"currency_code":"GBP","in_stock":true}]},{"product_id":"business-management-for-the-ib-diploma-coursebook-9781107464377","title":"Business Management for the IB Diploma Coursebook","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eA comprehensive second edition of Business Management for the IB Diploma, revised for first teaching in 2014.  Designed for class use and independent study, this Coursebook is tailored to the thematic requirements and assessment objectives of the IB syllabus. It includes learning objectives and summaries; integrated Theory of Knowledge material; text in clear sections, following the IB syllabus structure and content specifications; clear, accessible English for students whose first language is not English; exam-style practice questions and a chapter on assessment and exam techniques. Written by two practising Business and Management teachers, Peter Stimpson and Alex Smith, it features the following topics: Business organisation and environment; Human resource management; Finance and accounts; Marketing; Operations management.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eUnit 1. Business Organisation and Environment: 1.1. Introduction to business management; 1.2. Types of organisations; 1.3. Organisational objectives; 1.4. Stakeholders; 1.5. External environment; 1.6. Growth and evolution; 1.7. Organisational planning tools (HL only); Unit 2. Human Resource Management: 2.1. Functions and evolution of human resource management; 2.2. Organisational structure; 2.3. Leadership and management; 2.4. Motivation; 2.5. Organisational (corporate) culture (HL only); 2.6. Industrial\/employee relations (HL only); Unit 3. Finance and Accounts: 3.1. Sources of finance; 3.2. Costs and revenues; 3.3. Break-even analysis; 3.4. Final accounts (some HL only); 3.5. Profitability and liquidity ratio analysis; 3.6. Efficiency ratio analysis (HL only); 3.7. Cash flow; 3.8. Investment appraisal (some HL only); 3.9. Budgets (HL only); Unit 4. Marketing: 4.1. The role of marketing; 4.2. Marketing planning (including introduction to the four Ps); 4.3. Sales forecasting (HL only); 4.4. Market research; 4.5. The four Ps (product, price, promotion, place); 4.6. The extended marketing mix of seven Ps (HL only); 4.7. International marketing (HL only); 4.8. E-commerce; Unit 5. Operations Management: 5.1. The role of operations management; 5.2. Production methods; 5.3. Lean production and quality management (HL only); 5.4. Location; 5.5. Production planning (HL only); 5.6. Research and development (HL only); 5.7. Crisis management and contingency planning (HL only); Examination Skills; Index.","brand":"Cambridge University Press","offers":[{"title":"Default Title","offer_id":48738252718423,"sku":"9781107464377","price":46.08,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781107464377.jpg?v=1723811861"},{"product_id":"empowering-leadership-of-tomorrow-9781108433808","title":"Empowering Leadership of Tomorrow","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eEmpowering Leadership of Tomorrow examines leadership that enables and empowers others to co-participate, co-create, and experience the joy of creativity. It proposes a kind of leadership that fosters bottom-up dynamics, empowering people, groups, teams, and societies. Praszkier shows how this approach, called Empowering Leadership (EL), can drive success in business and, in the case of social entrepreneurship, have an immense social impact. Furthermore, he shows that EL style is also beneficial in other fields, such as parenting and counseling. The book presents diverse case studies from business and social arenas, as well as from family life. It establishes practical guidelines for leadership development, including methods to enhance creativity, and also casts an eye toward the future, demonstrating approaches to navigating future scenarios in a complex and unpredictable environment.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e'Don't we all want to become better leaders? Ryszard Praszkier synthesizes an extraordinary amount of information on leadership, from theoretical perspectives to the work of great leaders from the business and social arena, and offers the reader practical steps on how to become an effective, creative and empowering leader.' Derek Brown, The Peace Appeal Foundation\u003cbr\u003e'This is an outstanding book on leadership, written by an analytical and introspective leader.  Ryszard Praszkier's Empowering Leadership of Tomorrow permanently furthers our understanding of how both the leaders and the followers can creatively accomplish astonishing things. The book is grounded in a long experience in the arena of international social entrepreneurship and in the broad knowledge of the contemporary social science. Yes, you can learn how to lead - much of it from this book.' Vladimir Zwass, Inaugural Gregory Olsen Endowed Chair and University Distinguished Professor of Computer Science and MIS, Fairleigh Dickinson University, New Jersey\u003cbr\u003e'Leaders of all sectors, whether entrepreneurs or intrapreneurs, must read Dr Praskier's book - Empowering Leadership of Tomorrow - to learn how to create, cultivate and curate the most compelling culture to empower teams and communities to solve our most pressing problems and build a better world.' R. Paul Herman, CEO and founder, HIP (Human Impact + Profit) Investor\u003cbr\u003e'Leadership must change in order to fulfil contemporary requirements. Ryszard Praszkier explains this well in a remarkable book open to praxis and filled with insights. This book is a must read for those interested in understanding how human systems are moving towards new heights of complexity and integration. A researcher with in depth experiences of social entrepreneurship, Praszkier is offering the vista of what empowering leadership could be.' Andrea Bartoli, Dean, School of Diplomacy and International Relations, Seton Hall University, New Jersey\u003cbr\u003e'As we can see from daily reports in the media, there has never been a more critical time in recent history to address issues related to leadership. This book exploits to the fullest, the literature on leadership, but does not stop there. It provides important insights with the cutting-edge application of complexity theory to new social actors and the dynamics of social change. Important chapters deal with leadership and social influence, the authentic leadership of social entreprenuers, creativity, complexity and social networks. Theoretical concepts are supported by real-life examples taken from different contexts around the world which strengthen and greatly enrich the volume. The volume also provides practical knowledge for cultivating and nurturing leadership that is inclusive, enabling and empowering. As an educator, I cannot wait to use Ryszard Praszkier's Empowering Leadership of Tomorrow in my courses for international university students!' Jody Jensen, Jean Monnet Professor, University of Pannonia and Senior Research Fellow, Institute of Advanced Studies, Kőszeg\u003cbr\u003e'This book is a guide to creating initiatives that release your team's potential and take performance to the next level. … [It] is based on extensive academic research and dozens of detailed case studies and is written in simple, yet vivid, language; it will hence prove attractive for anyone interested in the practical implications of state-of-the-art social science.' Marshall Goldsmith, author of Triggers and What Got You Here Won't Get You There\u003cbr\u003e'Upon completing Praszkier's presentation, this reviewer can have but one reaction - WOW! We have just been presented with a text that sets forth both the depth and breadth of the subject, empowering leadership. The reader is given a conceptually insightful, theoretical framework that includes classical and contemporary thought. When studying in depth the substance of chapter 2 on the kinds of leadership, chapter 5 on complexity, or chapter 7 on creativity, the reader comes to appreciate the contribution of this text. Following this theoretical logic, the reader is presented with great case-study material. This reviewer, who appreciates and understands the theory and the case study perspectives, is pleased to award Dr Praszkier high marks on a job well. This is truly an exceptional book and is recommended for inclusion in most graduate library collections.' J. B. Kashner, Choice\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003ePart I. Concept; Section 1. Leadership: 1. Traditional delineations of kinds of leadership; 2. Contemporary views on leadership; 3. Leadership and social influence; 4. Example: the specific social influence of social entrepreneurship; Section 2. Complexity and Networks: 5. Complexity: what does it mean?; 6. Something out of nothing: big social movements harnessing chaos into order; 7. Creativity: what it is and how it works; 8. Efficient networks; Section 3. Empowering Leadership: 9. Empowering leadership; 10. Preconditions for endogenous dynamics; Part II. Implementations; Section 4. Empowering Leadership in Action: 11. Empowering leadership in business; 12. Empowering leadership in social arena; Section 5. Being an Empowerer: 13. Some characteristics of an Empowerer; 14. How to enhance creativity; 15. Empowering as a lifestyle; Part III. Future; Section 6. How to Foresee the Future?: 16. Exploring the future; 17. Playing and dancing the future.","brand":"Cambridge University Press","offers":[{"title":"Default Title","offer_id":48738290925911,"sku":"9781108433808","price":25.64,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781108433808.jpg?v=1723811894"},{"product_id":"international-business-9781108701440","title":"International Business","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eThoroughly updated, the 9th edition of this bestselling textbook incorporates global trends and data, supported by an exemplary case selection based on firms from around the world. The internationally cited author team of Czinkota, Ronkainen, and Gupta balance conceptual understanding of business theory with the day-to-day realities of business practice, preparing students to become successful participants in the global business place. This edition brings greater focus on Asia and emerging markets, as well as Brexit, the impact of COVID-19 on business and the importance of technology and the digital space to international business practice. Through its discussion and analysis, the book guides students to a greater understanding of contemporary business issues and helps them to develop new tools of analysis. Covering all key aspects of international business, the authors emphasize a few key dimensions: international context, role of government in international business, small- and medium-sized firms, and social responsibility.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e'This classic and popular textbook on international business by Czinkota, Ronkainen, and Gupta is fully updated in the ninth edition with the impact of the COVID pandemic, Brexit, and the rise in Asia of doing business globally. The authors have also included the role of small and medium enterprises in international trade and commerce. Everything you want to know about international business is in this book!' Jagdish N. Sheth, Emory University, USA\u003cbr\u003e'The book does a great job in covering very fluently and in an easy-to-read manner the relevant themes in international business, from the macro-economic factors down to individual manager-level questions. It is a balanced package also in terms of providing cases, examples, and information from various parts of the world, and very usefully provides an abundance of valuable sources of further information.' Hannu Seristö, Aalto University\u003cbr\u003e'This classic book, which has withstood the test of time, has become even more resourceful in this edition with the enhanced discussion of topics related to digital online ethics; corporate governance; and corporate social responsibility - covering both the developed and the growth markets. The broad coverage of topics and the in-depth details of each topic make it compelling to read for mastering knowledge in international business today.' V. Kumar, Indian School of Business\u003cbr\u003e'In the crowded portfolio of International Business books, the text by Czinkota, Ronkainen, and Gupta stands out for its unique and innovative features and for an up-to-date input on key aspects of IB. It also covers emerging key topics such as those of data knowledge, digital contributions, and virtual thinking, amongst others. Its reader- and user-friendly features should be appealing to both students and tutors.' Pawan Budhwar, Aston Business School, UK\u003cbr\u003e'The Czinkota, Ronkainen, and Gupta International Business text (ninth edition) is a classic in this field. It provides the information and examples needed to understand the importance of international business. The new edition is also helpful in covering very contemporary issues, such as protectionism and the worries over increased globalization. This excellent text continues to be a standard for students and instructors alike.' David Ahlstrom, The Chinese University of Hong Kong\u003cbr\u003e'This book, now in its ninth edition, benefits from the vast knowledge and academic experience of three known IB scholars. It is an up-to-date coverage of pertinent IB topics, contained in fifteen chapters and a collection of cases representing a mix of scenarios, industries, and contexts. The authors have thoughtfully included chapters on emerging markets, international supply chain, sustainability, digital IB, and the future of IB. These non-traditional chapters play increasingly important roles in IB research and education. In particular, sustainability is expected to be an ongoing theme in IB. The many examples and current cases provide interesting angles, and case studies provide a rich basis for class discussions.' Saeed Samiee, University of Tulsa\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003ePart I: 1. The International Business Imperative; 2. Trade and Investment Policies; 3. The Essence of Culture; 4. Politics and Law; Part II: 5. Financial Management; 6. Developing and Emerging Markets and Their Integration; 7. Building Data and Knowledge; 8. Entry and Expansion; Part III: 9. International Marketing; 10. Services; 11. International Supply-Chain Management; 12. Managing Globally; Part IV: 13. Ownership, Governance, and Sustainability; 14. Digital Contributions for International Business; 15 The Future and the Soul of International Business.","brand":"Cambridge University Press","offers":[{"title":"Default Title","offer_id":48738317631831,"sku":"9781108701440","price":42.74,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781108701440.jpg?v=1723811921"},{"product_id":"successful-leadership-in-academic-medicine-9781108926294","title":"Successful Leadership in Academic Medicine","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eGood leadership in medicine is crucial, but unfortunately, often woefully inadequate. Serving as a guide for those in, or considering, leadership positions in academic medicine, readers will learn how to work within a team, manage unforeseen crises, and to embrace mistakes as opportunities for growth.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003ePreface; 1. Why do you want to lead?; 2. Understanding Your Personality as a Leader; 3. Your Team; 4. Setting the Vision; 5. Building the Culture; 6. Running an Effective Meeting; 7. Aligning Goals with Hospital and Medical School Leadership; 8. Having Difficult Conversations; 9. Leadership in a Crisis; 10. Medical Leadership 2.0; Appendix 1. BU Neurology Vision Statement 2020; Resource List; Index.","brand":"Cambridge University Press","offers":[{"title":"Default Title","offer_id":48738345320791,"sku":"9781108926294","price":12.74,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781108926294.jpg?v=1723811954"},{"product_id":"skills-training-for-struggling-kids-promoting-your-childs-behavioral-emotional-academic-and-social-development-by-bloomquist-michael-l-author-dec182012-paperback-9781137494825","title":"Skills Training for Struggling Kids Promoting","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003ePresents an ultimate theory of knowledge-based management and organizational knowledge creation based on empirical research and an extensive literature review. It explores knowledge management as a global concept and is relevant to any company that wants to prosper and thrive in the global knowledge economy.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\"Nonaka and his co-authors must be congratulated on developing an understanding of this ephemeral concept of knowledge, and on widening it out beyond business objectives to general wellbeing.\" - Gordon Harris, Professional Manager\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eIntroduction Characteristics of Knowledge The Theoretical Framework Vision and Driving Objectives: Values for the Common Good Eisai Honda Implications Ba Mayekawa Manufacturing Co., Ltd Kumon Implications Dialogue and Practice: Leveraging Organizational Dialects Seven-Eleven Japan Muji Implications Dynamic Knowledge Assets in Process YKK JFE: Synthesizing Experience Implications Leadership: Fostering Distributed Excellence in the Organization Canon Toyota Prius Implications Conclusions","brand":"Palgrave Macmillan","offers":[{"title":"Default Title","offer_id":48738388050263,"sku":"9781137494825","price":116.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781137494825.jpg?v=1723812008"},{"product_id":"global-vision-9781137502810","title":"Global Vision","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eTable of Contents\u003cbr\u003eList of Tables\u003cbr\u003eList of Figures\u003cbr\u003eIntroduction\u003cbr\u003eChapter 1: Globalization: A Cautionary Tale\u003cbr\u003eChapter 2: The Globalization Process\u003cbr\u003eChapter 3: The Impact of National Institutions on Globalization\u003cbr\u003eChapter 4: Political Institutions and Globalization\u003cbr\u003eChapter 5: Economic Institutions and Globalization\u003cbr\u003eChapter 6: How Cultural Institutions Impact Globalization\u003cbr\u003eChapter 7: Using Global Acumen to Account for Risk\u003cbr\u003eChapter 8: Global Acumen in Practice\u003cbr\u003eChapter 9: Using Global Acumen in Other Contexts\u003cbr\u003eChapter 10: The End of the Beginning for Global Acumen\u003cbr\u003eBibliography\u003cbr\u003e\u003cbr\u003e\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e“Book’s ten brief chapters provide an excellent and expansive introduction, resource guide, and practical approach to the impact that globalization will have on an institution’s organizational leadership and managerial expertise as well as a unique insight and clarity into the prerequisites, both tangible and intangible, of a successful global expansion. … any organization interested in global marketing, this book is an important reference to managing the complexities of a successful integrated global presence. Summing Up: Recommended. Upper-division undergraduates through professionals.” (S. R. Kahn, Choice, Vol. 54 (4), December, 2016)\u003c\/p\u003eRobert Salomon introduces the reader to concepts such as 'Institutional Distance' in order to highlight the complexities and concern points that managers should contemplate before committing to global expansion projects. In the process, Robert puts considerable 'Intellectual Distance' between himself and so many other books that tend to oversimplify globalization. \u003cem\u003eGlobal Vision\u003c\/em\u003e is a must read for any manager with globalization responsibilities.' —Brian O'Malley, CEO, Domino Foods, Inc., ASR Group\u003cbr\u003e\u003cbr\u003e'\u003cem\u003eGlobal Vision\u003c\/em\u003e is a must read for anyone interested in successfully navigating the complexities of globalization.' —Vijay Govindarajan, Coxe Distinguished Professor, Tuck School of Bsuiness, Dartmouth College and Marvin Bower Fellow, Harvard Business School\u003cbr\u003e\u003cbr\u003e'In \u003cem\u003eGlobal Vision\u003c\/em\u003e, Robert Salomon has constructed a required playbook for a company of any size before it expands into a new territory. I'm delighted to have \u003cem\u003eGlobal Vision\u003c\/em\u003e as a resource I can continue to tap into.' —Marc Cimino, COO, Universal Music Publishing Group\u003cbr\u003e\u003cbr\u003e\"\u003cem\u003eGlobal Vision\u003c\/em\u003e is an insightful discussion of the tangible and intangible factors that must be understood before any business entity attempts to expand globally. Salomon provides an important straightforward recipe to help get it right!' –Barry Alperin, Former COO and Vice Chairman, Hasbro; Director at Several Large, Publicly-traded Multinationals\u003cbr\u003e\u003cbr\u003e'\u003cem\u003eGlobal Vision\u003c\/em\u003e focuses on the centrality of national institutions - political, economic, and cultural - in facilitating or constraining a company's global expansion. This unique strength of the book also makes it a must read for corporate leaders charged with designing and managing a firm's global strategy.' —Anil K. Gupta, Michael Dingman Chair in Strategy and Globalization, Smith School of Business, The University of Maryland, and Co-author, \u003cem\u003eThe Quest for Global Dominance\u003c\/em\u003e and \u003cem\u003eGetting China and India Right\u003c\/em\u003e. \u003cbr\u003e\u003cbr\u003e'A must read for anyone contemplating cross-border transactions. Robert Salomon has highlighted the myriad of pitfalls that CEOs forget in their eagerness to expand their markets around the world. Large and small corporations become oblivious to the real risks of globalization. Understanding the mistakes made by these corporations is sobering…and avoidable. This book is a checklist on how to avoid those pitfalls and properly evaluate risk.' —Stanley P. Gold, Chairman, Shamrock Holdings, Inc.\u003cbr\u003e\u003cbr\u003e'\u003cem\u003eGlobal Vision\u003c\/em\u003e is a must read manual for any company considering international expansion. I wish that I had read it long ago, as it would have helped our company avoid many of the costly mistakes that we experienced along the way.' —Leonard S. Marcovitch, President and CEO, White Wave Sportswear, Inc., and Harvard MBA\u003cbr\u003e\u003cbr\u003e'It's one of the best kept secrets of multinationals — and one of the most distressing realities that they face each day — but most companies are unable to drive profits out of globalization. In his eye-opening book, Robert Salomon convincingly and compellingly reveals the serious shortcomings of globalization and what companies need to do to overcome them. All business executives should take note.' —Jeffrey Rothfeder, veteran business journalist and Author of \u003cem\u003eDriving Honda: Inside the World's Most Innovative Car Company\u003cbr\u003e\u003c\/em\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eTable of Contents\u003cbr\u003eList of Tables\u003cbr\u003eList of Figures\u003cbr\u003eIntroduction\u003cbr\u003eChapter 1: Globalization: A Cautionary Tale\u003cbr\u003eChapter 2: The Globalization Process\u003cbr\u003eChapter 3: The Impact of National Institutions on Globalization\u003cbr\u003eChapter 4: Political Institutions and Globalization\u003cbr\u003eChapter 5: Economic Institutions and Globalization\u003cbr\u003eChapter 6: How Cultural Institutions Impact Globalization\u003cbr\u003eChapter 7: Using Global Acumen to Account for Risk\u003cbr\u003eChapter 8: Global Acumen in Practice\u003cbr\u003eChapter 9: Using Global Acumen in Other Contexts\u003cbr\u003eChapter 10: The End of the Beginning for Global Acumen\u003cbr\u003eBibliography\u003cbr\u003e\u003cbr\u003e\u003c\/p\u003e","brand":"Palgrave Macmillan","offers":[{"title":"Default Title","offer_id":48738389262679,"sku":"9781137502810","price":33.74,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781137502810.jpg?v=1723812008"},{"product_id":"the-apology-impulse-9780749493202","title":"The Apology Impulse","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cb\u003eSir Cary Cooper\u003c\/b\u003e, CBE, is the 50th Anniversary Professor of Organizational Psychology and Health at the ALLIANCE Manchester Business School. He holds the office of president of the CIPD, the British Academy of Management,  RELATE and Institute of Welfare.\u003cb\u003eSean O'Meara \u003c\/b\u003eis the founder and MD of Essential Content, a specialist content and PR agency. He's worked with leading organizations including The Co-Op Bank and the BBC.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cul\u003e\u003cli\u003e\u003cul\u003e\n\u003cli\u003eChapter - 01: Introduction;\u003c\/li\u003e\n\u003cli\u003eChapter - 02: Who’s been apologizing and what are they sorry about?;\u003c\/li\u003e\n\u003cli\u003eChapter - 03: The six reasons organizations apologize and the one reason they won’t;\u003c\/li\u003e\n\u003cli\u003eChapter - 04: Culture, values and consumer expectations;\u003c\/li\u003e\n\u003cli\u003eChapter - 05: The definitive modern apology and why everyone ignored it;\u003c\/li\u003e\n\u003cli\u003eChapter - 06: If everyone’s sorry, nobody is sorry;\u003c\/li\u003e\n\u003cli\u003eChapter - 07: How the experts apologize without saying sorry;\u003c\/li\u003e\n\u003cli\u003eChapter - 08: Schrödinger’s apology, grammatical deflections and evasions;\u003c\/li\u003e\n\u003cli\u003eChapter - 09: Crisis fatigue and the case for rationing apologies;\u003c\/li\u003e\n\u003cli\u003eChapter - 10: It’s not about you;\u003c\/li\u003e\n\u003cli\u003eChapter - 11: Keep trying;\u003c\/li\u003e\n\u003cli\u003eChapter - 12: ‘Forced to apologize’?;\u003c\/li\u003e\n\u003cli\u003eChapter - 13: ‘We got it wrong’;\u003c\/li\u003e\n\u003cli\u003eChapter - 14: Self-service apologies;\u003c\/li\u003e\n\u003cli\u003eChapter - 15: Optics anxiety and apologizing for how things look;\u003c\/li\u003e\n\u003cli\u003eChapter - 16: The true cost of corporate atonement;\u003c\/li\u003e\n\u003cli\u003eChapter - 17: The economics of saying sorry:;\u003c\/li\u003e\n\u003cli\u003eChapter - 18: Crisis communications and the potential for mischief;\u003c\/li\u003e\n\u003cli\u003eChapter - 19: Apology laundering;\u003c\/li\u003e\n\u003cli\u003eChapter - 20: Apologizing on behalf of others;\u003c\/li\u003e\n\u003cli\u003eChapter - 21: £1 million in sales in four days;\u003c\/li\u003e\n\u003cli\u003eChapter - 22: Don’t mistake kindness for weakness;\u003c\/li\u003e\n\u003cli\u003eChapter - 23: Conclusion;\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/li\u003e\u003c\/ul\u003e","brand":"Kogan Page Ltd","offers":[{"title":"Default Title","offer_id":48738432778583,"sku":"9780749493202","price":17.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780749493202.jpg?v=1720048328"},{"product_id":"speak-like-a-ceo-secrets-for-commanding-attention-and-getting-results-9781260117486","title":"Speak Like a CEO Secrets for Commanding Attention","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cdiv\u003e\u003cdiv\u003e\n\u003cdiv\u003e\u003cb\u003eRise to the top of your industry through engaging, authentic communicationâin person and online \u003c\/b\u003e\u003c\/div\u003e\n\u003cdiv\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003cdiv\u003eGreat communication is what separates leaders who make it to the top of their organizations. . What are the secrets to owning the room in every situation? You need to know how to engage your audience, tell great stories, ace media interviews, field questions with confidence, and build your brand with a strong social media presence.\u003c\/div\u003e\n\u003cdiv\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003cdiv\u003eYou can do all this and moreâand Speak Like a CEO will get you there. One of todayâs most respected experts in leadership communication, Suzanne Bates provides the tools, insights, and practice you need to build your influence by communicating the right way at the right timeâevery time. \u003c\/div\u003e\n\u003cdiv\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003cdiv\u003eBates walks you through the steps of creating a compelling message, overcoming the pressure to perform, and impressing everyone with a relaxed, comfortable, yet professional\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cp\u003ePreface to the Paperback Edition\u003c\/p\u003e\n\u003cp\u003ePreface to the Hardcover Edition\u003c\/p\u003e\n\u003cp\u003eAcknowledgments\u003c\/p\u003e\n\u003cp\u003eIntroduction\u003c\/p\u003e\n\u003cp\u003ePart 1: The Secrets: What CEOs and Leaders Know\u003c\/p\u003e\n\u003cp\u003e1. What It Means to Speak like a CEO (the Ones You Really Admire)\u003c\/p\u003e\n\u003cp\u003e2. Eight Secrets of Successful CEOs and Leaders Who Speak Well\u003c\/p\u003e\n\u003cp\u003e3. You're as Good as You \u003cem\u003eDecide\u003c\/em\u003e to Be\u003c\/p\u003e\n\u003cp\u003e4. What You Can Learn from Ten Thousand Leaders and Working on TV for Twenty Years\u003c\/p\u003e\n\u003cp\u003e5. the Eight Most Frequent Mistakes People Make in Front of Crowds and Cameras\u003c\/p\u003e\n\u003cp\u003e6. The Authenticity Gap: Why the Real You Must Shine Through\u003c\/p\u003e\n\u003cp\u003e7. Taking Stock: How Do Your Skills Add Up?\u003c\/p\u003e\n\u003cp\u003e8. Creating a Plan: Leaders Know It's the Way to Get Farther, Faster\u003c\/p\u003e\n\u003cp\u003ePart 2: The Situations: A Survival Guide for the Events Where You Must Speak and Be Great\u003c\/p\u003e\n\u003cp\u003e9. Speeches\u003c\/p\u003e\n\u003cp\u003e10. Presentations\u003c\/p\u003e\n\u003cp\u003e11. Q\u0026amp;A Sessions: Thinking on Your Feet\u003c\/p\u003e\n\u003cp\u003e12. Media Interviews\u003c\/p\u003e\n\u003cp\u003e13. Leading Meetings\u003c\/p\u003e\n\u003cp\u003e14. Conversations\u003c\/p\u003e\n\u003cp\u003ePart 3: The Strategies: Become a Great Speaker by Making a Plan and Working It\u003c\/p\u003e\n\u003cp\u003e15. Ten Things You Can Do to Guarantee Success\u003c\/p\u003e\n\u003cp\u003e16. Five Coaching Plans\u003c\/p\u003e\n\u003cp\u003eAppendix A: Checklists\u003c\/p\u003e\n\u003cp\u003eAppendix B: Frequently Asked Questions\u003c\/p\u003e\n\u003cp\u003eAppendix C: Resources and Recommended Reading\u003c\/p\u003e\n\u003cp\u003eAppendix D: Communication and Leadership\u003c\/p\u003e\n\u003cp\u003eAppendix E: The Gettysburg Address: Abraham Lincoln\u003c\/p\u003e\n\u003cp\u003eIndex\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\u003c\/div\u003e","brand":"McGraw-Hill Education","offers":[{"title":"Default Title","offer_id":48738472395095,"sku":"9781260117486","price":17.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781260117486.jpg?v=1723812074"},{"product_id":"modern-management-concepts-and-skills-global-edition-9781292265193","title":"Modern Management Concepts and Skills Global","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cul\u003e\n\u003cli\u003ePART I: INTRODUCTION TO MODERN MANAGEMENT \u003c\/li\u003e\n\u003cli\u003e1. Introducing Modern Management: Concepts and Skills \u003c\/li\u003e\n\u003cli\u003e2. Management and Entrepreneurship: Handling Start-Ups and New Ventures \u003c\/li\u003e\n\u003cli\u003ePART II: MODERN MANAGEMENT CHALLENGES  \u003c\/li\u003e\n\u003cli\u003e3. Society, Ethics and Sustainability \u003c\/li\u003e\n\u003cli\u003e4. Management and Diversity \u003c\/li\u003e\n\u003cli\u003e5. Managing in the Global Arena \u003c\/li\u003e\n\u003cli\u003e6. Creativity and Innovation \u003c\/li\u003e\n\u003cli\u003ePART III: PLANNING \u003c\/li\u003e\n\u003cli\u003e7. Plans and Planning Tools \u003c\/li\u003e\n\u003cli\u003e8. Making Decisions \u003c\/li\u003e\n\u003cli\u003e9. Strategic Planning: Strategies, Tactics, and Competitive Dynamics \u003c\/li\u003e\n\u003cli\u003ePART IV: ORGANIZING \u003c\/li\u003e\n\u003cli\u003e10. Fundamentals of Organizing \u003c\/li\u003e\n\u003cli\u003e11. Responsibility, Authority, and Delegation \u003c\/li\u003e\n\u003cli\u003e12. Human Resource Management \u003c\/li\u003e\n\u003cli\u003e13. Changing Organizations: Stress, Conflict, and Virtuality \u003c\/li\u003e\n\u003cli\u003ePART V: INFLUENCING \u003c\/li\u003e\n\u003cli\u003e14. Influencing and Communication \u003c\/li\u003e\n\u003cli\u003e15. Leadership  \u003c\/li\u003e\n\u003cli\u003e16. Motivation \u003c\/li\u003e\n\u003cli\u003e17. Groups and Teams \u003c\/li\u003e\n\u003cli\u003e18. Building Organization Culture \u003c\/li\u003e\n\u003cli\u003ePART VI: CONTROLLING \u003c\/li\u003e\n\u003cli\u003e19. Controlling, Information, and Technology \u003c\/li\u003e\n\u003cli\u003e20. Production and Control \u003c\/li\u003e\n\u003cli\u003eAppendix: Managing: History and Current Thinking\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Pearson Education Limited","offers":[{"title":"Default Title","offer_id":48738531213655,"sku":"9781292265193","price":73.14,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781292265193.jpg?v=1723812122"},{"product_id":"the-rules-to-break-a-personal-code-for-living-your-life-your-way-richard-templars-rules-9781292441177","title":"The Rules to Break A personal code for living","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cb\u003eRichard Templar\u003c\/b\u003e is the author of the international bestselling Rules books. Over 2 million people around the world have enjoyed and now play by Richard Templar's Rules. The complete list of titles is as follows: \u003ci\u003eThe Rules of Life, The Rules of Work, The Rules of Management, The Rules of Wealth, The Rules of Parenting, The Rules of Love, The Rules to Break, The Rules of People, The Rules of Thinking, \u003c\/i\u003eand \u003ci\u003eThe Rules of Living Well.\u003c\/i\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e1   “Success is a good job earning lots of money”      Rule 1: Success is what you say it is     2   “Some people are just born lucky”      Rule 2: Don't envy other people     3   “You need the right qualifications”      Rule 3: Exams aren't the be all and end all     4   “Your parents are always right”      Rule 4: Don't expect your parents to be perfect     5   “Your parents are responsible for how you turn out”      Rule 5: Give your parents a break     6   “The world is against you”      Rule 6: You're responsible for your own life     7   “We all have an absolute right to be respected”      Rule 7: There's a balance between the right to respect, and tolerance     8   “You can choose your friends but you can't choose your family”      Rule 8: Your siblings should be your best friends for life     9   “Teacher knows best”      Rule 9: Getting on at school is not the same as getting on in life     10   “Have something to say for yourself”      Rule 10: If you find it hard to talk, try listening     11   “Some people are just difficult”      Rule 11: No one chooses to be difficult without a reason     12   “Don't waste your time on people who aren't worth it”      Rule 12: Suffer fools gladly. Well, suffer them, anyway     13   “You can't be cheerful if you're in pain”      Rule 13: Pain doesn't have to make you miserable     14   “Good work speaks for itself”      Rule 14: No one at work will know how good you are unless you tell them     15   “Do what it takes to get what you want”      Rule 15: Don't emotionally blackmail people     16   “A place for everything, and everything in its place”      Rule 16: It's not morally superior to be tidy     17   “It matters what other people think”      Rule 17: Don't live for other people's approval     18   “Give as good as you get”      Rule 18: You get what you give     19   “Stick with your own kind”      Rule 19: Your friends don't all need to be like you     20   “The best things in life are free”      Rule 20: Everything worth having hurts     21   “You can change people”      Rule 21: Don't try to change people     22   “It's where you're going that matters, not where you came from”      Rule 22: Be proud of your roots     23   “Friends are for life”      Rule 23: Friends come and go     24   “Mistakes are a bad thing”      Rule 24: Mistakes can be good     25   “Be a friend to everybody”      Rule 25: You don't have to like everyone     26   “. . . and everybody will be your friend”      Rule 26: . . . and not everyone will like you     27   “If you don't like it, tough” 56     Rule 27: Remember, you have a choice     28   “You need to get your chores over with”      Rule 28: Life's all about the little things     29   “Stay true to your dreams”      Rule 29: Priorities change over the years     30   “People have a right to know”      Rule 30: Know how to keep a secret     31   “Face your fears”      Rule 31: Replace the bad thoughts     32   “Make a New Year's resolution every year”      Rule 32: You can't change habits unless you want to     33   “Respect the elderly”      Rule 33: Respect everyone     34   “Look after number one”      Rule 34: Helping other people makes you feel good about yourself     35   “If you're in the firing line, keep your head down”      Rule 35: They can't walk all over you unless you're lying down     36   “Just ignore the bullies”      Rule 36: Don't let 'em bully you     37   “Think on your feet”      Rule 37: Be in control     38   “What you do is more important than why you do it”      Rule 38: Be honest with yourself     39   “You can judge a book by its cover”      Rule 39: Everyone has a backstory     40   “Put the past behind you”      Rule 40: You have to deal with your stuff before you can get on with your life     41   “What about me?”      Rule 41: It's not all about you     42   “Just once won't hurt”      Rule 42: Don't let bad habits get a foot in the door     43   “Be spontaneous”      Rule 43: Listen to the voices in your head     44   “Take one step at a time”      Rule 44: If you want big things to change, you have to make big changes     45   “The best people will be there for you for life”      Rule 45: People come and go, and it's OK     46   “Enjoy yourself while you're young”      Rule 46: Your body is for life     47   “Borrowing is OK so long as you can pay it back”      Rule 47: Don't get into debt     48   “Be generous”      Rule 48: Never lend money unless you're prepared to write it off     49   “Believe you're the best”      Rule 49: Know your real worth     50   “Don't allow people to make you feel bad”      Rule 50: The only thing you can control is you     51   “Some people just get to you”      Rule 51: No one can make you feel anything     52   “You can't help how you feel”      Rule 52: You feel what you think     53   “Actions speak louder than words”      Rule 53: Don't take anyone for granted     54   “Avoid unnecessary displays of emotion”      Rule 54: Say thank you out loud     55   “The internet makes you anonymous”      Rule 55: The Rules don't stop online     56   “Always seek to improve yourself”      Rule 56: Accept your shortcomings     57   “Strive for perfection”      Rule 57: Perfection can be a handicap     58   “You are the product of your genes”      Rule 58: You are the sum of your experiences (so make them good)      59   “Tomorrow is another day”      Rule 59: How you spend your day is how you spend your life     60   “There aren't enough hours in the day”      Rule 60: Know your limitations     61   “Always get off on the right foot from the start”      Rule 61: Bide your time to make a good impression     62   “Confident people know where they're going”      Rule 62: Everyone else is as lost as you     63   “Stand out from the crowd”      Rule 63: There's a fine line between being ubercool and being a total prat     64   “Appearances matter”      \u003cbr\u003e    Rule 64: Be happy with the way you look     65   “It's just a drop in the ocean”      Rule 65: The insignificant is important     66   “The job comes first”      Rule 66: Don't mistake your career for your life     67   “Get it all out in the open”      Rule 67: Avoid conflict     68   “If you know you're in the right, don't back down”      Rule 68: Don't be afraid of compromise     69   “Some people are just asking for it”      Rule 69: Keep the moral high ground     70   “It's good to let your feelings out”      Rule 70: Don't trample on other people's emotions     71   “No one is perfect”      Rule 71: Be on the side of the angels, not the beasts     72   “Meet your deadlines”      Rule 72: Keep ahead of deadlines     73   “Give good advice”      Rule 73: Don't give advice     74   “Let people know when you're right”      Rule 74: Never say ‘I told you so'     75   “Stick to what you're good at”      Rule 75: Stretch yourself     76   “You've a right to be treated fairly”     Rule 76: Stop expecting life to be fair     77   “The more you learn about a subject, the more of an expert you become”      Rule 77: The more you know, the more you don't     78   “You can't learn anything from a fool”      Rule 78: Learn from other people's mistakes     79   “If you're going to do something, do it properly”      Rule 79: You don't have to jump in the deep end     80   “Stick with what you know”      Rule 80: Step out of your comfort zone     81   “People will judge you by what you own”      Rule 81: Don't try to keep up with the Joneses     82   “Hide your mistakes”      Rule 82: Remember, you could be wrong – someone has to be     83   “Live in the present”      Rule 83: Keep perspective     84   “Know what you want”      Rule 84: You don't have to know what you want     85   “Guilt tells you where you're going wrong”      Rule 85: Don't do guilt     86   “Someone will make it better”      Rule 86: Pick yourself up (no one else will do it for you)     87   “Think through your problems”      Rule 87: Thinking hard doesn't always help     88   “Narrow down your options”      Rule 88: Look at all the options     89   “Stick to a plan”      Rule 89: Life is unpredictable     90   “Trust no one”      Rule 90: Trust everyone     91   “Trust everyone”      Rule 91: Trust no one     92   “Sometimes you need a good moan”      Rule 92: There are people who moan, and people who just get on with it     93   “Don't sacrifice yourself for a relationship”      Rule 93: It's the compromises that make relationships worth having     94   “Feelings should be rational”      Rule 94: Feelings aren't right or wrong – they just are     95   “Eat, drink and be merry . . .”      Rule 95: Stay alive     96   “I want doesn't get”      Rule 96: Ask for what you want     97   “If it ain't broke, don't fix it”      Rule 97: Look up     98   “Find yourself a safe job”      Rule 98: Follow your passion     99   “Protect your property”      Rule 99: People are more important than things     100   “You can't change horses in midstream”      Rule 100: It's never too late to start following the real Rules     \u003cbr\u003e         \u003cb\u003eRules to follow  \u003c\/b\u003e    1   No man is an island      2   Two wrongs don't make a right      3   When in Rome, do as the Romans      4   Don't judge a book by its cover      5   For every action there is an equal and opposite reaction      6   There's no such thing as a free lunch      7   Do as you would be done by      8   The pen is mightier than the sword      9   Keep dry, and away from children      10   Give it time  ","brand":"Pearson Education Limited","offers":[{"title":"Default Title","offer_id":48738550186327,"sku":"9781292441177","price":11.69,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781292441177.jpg?v=1723812134"},{"product_id":"operations-management-sustainability-and-supply-chain-management-global-edition-9781292444833","title":"Operations Management Sustainability and Supply","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003ch3\u003eAbout our authors\u003c\/h3\u003e \u003cp\u003e\u003cstrong\u003eJay Heizer\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003eThe Jesse H. Jones Professor Emeritus of Business Administration, Texas Lutheran University, Seguin, Texas. He received his BBA and MBA from the University of North Texas and his PhD in Management and Statistics from Arizona State University. He also holds the CPIM certification from APICS\/ASCM (the Association for Supply Chain Management). He has taught operations management in undergraduate, graduate, and executive programs.\u003c\/p\u003e \u003cp\u003eDr. Heizer's industrial experience is extensive. He learned the practical side of operations management as a machinist apprentice at Foringer and Company, as a production planner for Westinghouse Airbrake, and at General Dynamics, where he worked in engineering administration.\u003c\/p\u003e \u003cp\u003eProfessor Heizer has co-authored 5 books and has published articles on a variety of management topics. His papers have appeared in the \u003ccite\u003eAcademy of Management Journal\u003c\/cite\u003e, \u003ccite\u003eJournal of Purchasing, Pers\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003ePART 1: INTRODUCTION TO OPERATIONS MANAGEMENT  \u003col\u003e\n\u003cli\u003eOperations and Productivity\u003c\/li\u003e\n\u003cli\u003eOperations Strategy in a Global Environment\u003c\/li\u003e\n\u003cli\u003eProject Management\u003c\/li\u003e\n\u003cli\u003eForecasting\u003c\/li\u003e\n\u003c\/ol\u003e  PART 2: DESIGNING OPERATIONS  \u003col\u003e\u003cli\u003eDesign of Goods and Services\u003c\/li\u003e\u003c\/ol\u003e  \u003cul\u003e\u003cli\u003eSupplement 5: Sustainability in the Supply Chain\u003c\/li\u003e\u003c\/ul\u003e  \u003col\u003e\u003cli\u003eManaging Quality\u003c\/li\u003e\u003c\/ol\u003e  \u003cul\u003e\u003cli\u003eSupplement 6: Statistical Process Control\u003c\/li\u003e\u003c\/ul\u003e  \u003col\u003e\u003cli\u003eProcess Strategies\u003c\/li\u003e\u003c\/ol\u003e  \u003cul\u003e\u003cli\u003eSupplement 7: Capacity and Constraint Management\u003c\/li\u003e\u003c\/ul\u003e  \u003col\u003e\n\u003cli\u003eLocation Strategies\u003c\/li\u003e\n\u003cli\u003eLayout Strategies\u003c\/li\u003e\n\u003cli\u003eHuman Resources, Job Design, and Work Measurement\u003c\/li\u003e\n\u003c\/ol\u003e  PART 3: MANAGING OPERATIONS  \u003col\u003e\u003cli\u003eSupply Chain Management\u003c\/li\u003e\u003c\/ol\u003e  \u003cul\u003e\u003cli\u003eSupplement 11: Supply Chain Management Analytics\u003c\/li\u003e\u003c\/ul\u003e  \u003col\u003e\n\u003cli\u003eInventory Management\u003c\/li\u003e\n\u003cli\u003eAggregate Planning and S\u0026amp;OP\u003c\/li\u003e\n\u003cli\u003eMaterial Requirements Planning (MRP) and ERP\u003c\/li\u003e\n\u003cli\u003eShort-Term Scheduling\u003c\/li\u003e\n\u003cli\u003eLean Operations\u003c\/li\u003e\n\u003cli\u003eMaintenance and Reliability\u003c\/li\u003e\n\u003c\/ol\u003e  PART 4: BUSINESS ANALYTICS MODULES  \u003col\u003e\n\u003cli\u003eDecision-Making Tools\u003c\/li\u003e\n\u003cli\u003eLinear Programming\u003c\/li\u003e\n\u003cli\u003eTransportation Models\u003c\/li\u003e\n\u003cli\u003eWaiting-Line Models\u003c\/li\u003e\n\u003cli\u003eLearning Curves\u003c\/li\u003e\n\u003cli\u003eSimulation\u003c\/li\u003e\n\u003cli\u003eApplying Analytics to Big Data in Operations Management\u003c\/li\u003e\n\u003c\/ol\u003e\u003c\/cite\u003e\u003c\/p\u003e","brand":"Pearson Education Limited","offers":[{"title":"Default Title","offer_id":48738550514007,"sku":"9781292444833","price":75.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781292444833.jpg?v=1723812136"},{"product_id":"quantitative-analysis-for-management-global-edition-9781292459080","title":"Quantitative Analysis for Management Global","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\u003cstrong\u003eBarry Render\u003c\/strong\u003e is Professor Emeritus, the Charles Harwood Distinguished Professor of Operations Management, Crummer Graduate School of Business, Rollins College, Winter Park, Florida. He received his BS in Mathematics and Physics at Roosevelt University and his MS in Operations Research and his PhD in Quantitative Analysis at the University of Cincinnati. He previously taught at George Washington University, the University of New Orleans, Boston University, and George Mason University, where he held the Mason Foundation Professorship in Decision Sciences and was Chair of the Decision Science Department. Dr. Render has also worked in the aerospace industry for General Electric, McDonnell Douglas, and NASA.\u003c\/p\u003e \u003cp\u003eDr. Render has coauthored 10 textbooks published by Pearson, including \u003ccite\u003eManagerial Decision Modeling with Spreadsheets\u003c\/cite\u003e, \u003ccite\u003eOperations Management\u003c\/cite\u003e, \u003ccite\u003ePrinciples of Operations Management\u003c\/cite\u003e, \u003ccite\u003eService Management\u003c\/cite\u003e, \u003ccite\u003eInt\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003col\u003e\n\u003cli\u003eIntroduction to Quantitative Analysis\u003c\/li\u003e\n\u003cli\u003eProbability Concepts and Applications\u003c\/li\u003e\n\u003cli\u003eDecision Analysis\u003c\/li\u003e\n\u003cli\u003eRegression Models\u003c\/li\u003e\n\u003cli\u003eForecasting\u003c\/li\u003e\n\u003cli\u003eInventory Control Models\u003c\/li\u003e\n\u003cli\u003eLinear Programming Models: Graphical and Computer Methods\u003c\/li\u003e\n\u003cli\u003eLinear Programming Applications\u003c\/li\u003e\n\u003cli\u003eTransportation, Assignment, and Network Models\u003c\/li\u003e\n\u003cli\u003eInteger Programming, Goal Programming, and Nonlinear Programming\u003c\/li\u003e\n\u003cli\u003eProject Management\u003c\/li\u003e\n\u003cli\u003eWaiting Lines and Queuing Theory Models\u003c\/li\u003e\n\u003cli\u003eSimulation Modeling\u003c\/li\u003e\n\u003cli\u003eMarkov Analysis\u003c\/li\u003e\n\u003cli\u003eStatistical Quality Control\u003c\/li\u003e\n\u003c\/ol\u003e  APPENDICES  \u003col\u003e\n\u003cli\u003eAreas Under the Standard Normal Curve\u003c\/li\u003e\n\u003cli\u003eBinomial Probabilities\u003c\/li\u003e\n\u003cli\u003eValues of for Use in the Poisson Distribution\u003c\/li\u003e\n\u003cli\u003eF Distribution Values\u003c\/li\u003e\n\u003cli\u003eUsing POM-QM for Windows\u003c\/li\u003e\n\u003cli\u003eUsing Excel QM and Excel Add-Ins\u003c\/li\u003e\n\u003cli\u003eSolutions to Selected Problems\u003c\/li\u003e\n\u003cli\u003eSolutions to Self-Tests\u003c\/li\u003e\n\u003c\/ol\u003e  ONLINE MODULES  \u003col\u003e\n\u003cli\u003eAnalytic Hierarchy Process\u003c\/li\u003e\n\u003cli\u003eDynamic Programming\u003c\/li\u003e\n\u003cli\u003eDecision Theory and the Normal Distribution\u003c\/li\u003e\n\u003cli\u003eGame Theory\u003c\/li\u003e\n\u003cli\u003eMathematical Tools: Determinants and Matrices\u003c\/li\u003e\n\u003cli\u003eCalculus-Based Optimization\u003c\/li\u003e\n\u003cli\u003eLinear Programming: The Simplex Method\u003c\/li\u003e\n\u003cli\u003eTransportation, Assignment, and Network Algorithms\u003c\/li\u003e\n\u003cli\u003eBusiness Analytics\u003c\/li\u003e\n\u003c\/ol\u003e\u003c\/cite\u003e\u003c\/p\u003e","brand":"Pearson Education Limited","offers":[{"title":"Default Title","offer_id":48738551693655,"sku":"9781292459080","price":61.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781292459080.jpg?v=1723812136"},{"product_id":"business-essentials-for-strategic-communicators-9781349481880","title":"Business Essentials for Strategic Communicators","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cdiv\u003eThe rise of digital media and the public''s demand for transparency has elevated the importance of communication for every business. To have a voice or seat at the table and maximize their full value, a strategic communicator must be able to speak the language and understand business goals, issues, and trends. The challenge is that many communicators don''t hold an MBA and didn''t study business in college. \u003c\/div\u003e\u003cdiv\u003e\u003cbr\u003e\u003c\/div\u003e\u003cdiv\u003e\n\u003ci\u003eBusiness Essentials for Strategic Communicators\u003c\/i\u003e provides communication professionals and students with the essential ''Business 101'' knowledge they need to navigate the business world with the best of them. Readers will learn the essentials of financial statements and terminology, the stock market, public companies, and more--all with an eye on how this knowledge helps them do their jobs better as communication professionals. \u003c\/div\u003e\u003cdiv\u003e\u003cbr\u003e\u003c\/div\u003e\u003cdiv\u003e\u003cbr\u003e\u003c\/div\u003e\u003cdiv\u003e\u003cbr\u003e\u003c\/div\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e“Business Essentials for Strategic Communicators provides a broad overview of the business knowledge communications majors need to navigate the future of corporate communication. … Ragas and Culp provide communication educators and students with a well-written account of the importance of ‘business 101’ essentials for strategic communications practice. … Instructors may find this book useful as a supplementary textbook in introductory strategic communications and public relations courses.” (Ann Marie Major, Journalism \u0026amp; Mass Communication Educator, Vol. 74 (41), 2015)\u003c\/p\u003e\u003cp\u003e“The text is perhaps most appropriate and valuable for undergraduates taking applied or strategic communication coursework. … Business Essentials for Strategic Communicators provides a gentle introduction to well-selected key concepts with which undergraduate students should be familiar as they prepare to become effective strategic communicators.” (Nina O’Brien, International Journal of Communication, Issue 9, 2015)\u003c\/p\u003e\u003cp\u003e\"Few advisers mean more to a CEO than strategic communicators. The very best bring more than a command of messaging and tactics; they offer genuine insight about the business. This book should be the first thing every aspiring communicator reads. It contains the defining lessons on how to earn trust, credibility, and respect.\"\u003c\/p\u003e \u003cp\u003e-Bill McDermott, Chief Executive Officer, SAP\u003c\/p\u003e  \u003cp\u003e\"The days when people in strategic communication could get by without understanding financial numbers is long gone, and this book is the prime tool for teaching them what they need to know.\"\u003c\/p\u003e \u003cp\u003e-Chris Roush, Senior Associate Dean and Walter E. Hussman Sr. Distinguished Scholar, University of North Carolina at Chapel Hill, USA\u003c\/p\u003e  \u003cp\u003e\"Never has it been more important for the strategic communicator to have a working knowledge of the business side of the enterprise. More than ever, it's essential for the communications objectives to be tied directly to the business objectives of the organization and it's impossible to correctly make that connection without knowing the essentials of business operations. Ragas and Culp have captured not just the 'nice to have' knowledge, but the really impactful knowledge needed by any communications professional who truly wants to create shared value for the organization and its stakeholders. This is a 'must have' book for any communicator's personal bookshelf.\"\u003c\/p\u003e \u003cp\u003e-Bob 'Pritch' Pritchard, PRSSA 2011-2015 National Faculty Adviser and Faculty Adviser, University of Oklahoma, USA\u003c\/p\u003e  \u003cp\u003e\"At last! Ragas and Culp have delivered the book communicators have long needed to grasp financial and economic fundamentals and enhance their effectiveness as strategic counselors. In clear, comprehensive style, Business Essentials is written for communicators by communicators and is a must have on classroom and office desks.\"\u003c\/p\u003e \u003cp\u003e-Sandra Duhé, Fellow PRSA; Member, Arthur W. Page Society; and Chair of the Division of Communication Studies, Southern Methodist University, USA\u003c\/p\u003e  \u003cp\u003e\"As a communications professional with a graduate business degree, I know first-hand that what Matt Ragas and Ron Culp have put forth in Business Essentials for Strategic Communicators is essential to anyone who aspires to be a successful communicator in today's business environment.\"\u003c\/p\u003e \u003cp\u003e-Mike Fernandez, Corporate Vice President, Cargill\u003c\/p\u003e  \u003cp\u003e\"Business Essentials for Strategic Communicators fills an enormous gap in most strategic communications students' education. It takes them through a range of business topics that are vital for success in the changing world of work. Written by two former business communication professionals, the book explains key issues such as understanding financial statements, the stock market, and corporate social responsibility. The timing couldn't be better for this practical guide for both students and practitioners.\"\u003c\/p\u003e \u003cp\u003e-Jimmy Gentry, Clyde M. Reed Teaching Professor, School of Journalism and Mass Communications, University of Kansas, USA\u003c\/p\u003e  \u003cp\u003e\"Business Essentials for Strategic Communicators is what scholars and students have all been waiting for! The challenge is not to confront future communication specialists with all there is to know about business, but to concentrate on what they need for their work as a consultant, media officer, or future CCO - and CEO counterpart. The authors have managed this enormous task with striking elegance. Moreover, they have succeeded in re-rooting the latest PR developments in the business discourse, thus creating a reliable common ground for every discussion with managers and on management.\"\u003c\/p\u003e \u003cp\u003e-Lars Rademacher, Professor of Public Relations, Darmstadt University of Applied Sciences, Germany\u003c\/p\u003e  \u003cp\u003e\"More than ever, today's communication leaders must be rock solid business executives, with fluency in the language, concepts, and strategies utilized by their C-Suite colleagues in finance, operations, marketing, and legal. Ragas and Culp have delivered an excellent resource to equip today and tomorrow's communicators with the framework and terminology they will need to deliver strategic counsel in all levels of the business. I highly recommend it to anyone in the communications profession, both current senior executives and those who aspire to be.\"\u003c\/p\u003e \u003cp\u003e-Tom Martin, Executive-in-Residence, The College of Charleston, USA\u003c\/p\u003e  \u003cp\u003e\"Years ago I was tasked with creating a 'capstone' course for our program and Public Relations Management was the result, anticipating the graduates' transition from technician to manager. That proved to be easy; finding the perfect textbook was not. Now, finally, Ragas and Culp come to the rescue. Business Essentials for Strategic Communicators is carefully planned, researched, and written for those who covet that 'seat at the table'. The glossary alone is worth the price.\"\u003c\/p\u003e \u003cp\u003e-Maria P. Russell, Fellow PRSA, and Professor of Public Relations and Director, Syracuse University, USA\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eTable of Contents Foreword Gary Sheffer Preface Acknowledgements List of Tables and Figures PART I Introduction to Business Essentials for Communicators 1. Why Knowledge of 'Business 101' Matters PART II Foundational Business Knowledge for Communicators 2. Economics and Economic Indicators 3. Finance and the Stock Market 4. Accounting and Financial Statements 5. The Law and Corporate Disclosure 6. Intangible Assets and Non-Financial Information PART III Focal Areas at the Intersection of Business and Communication 7. Corporate Governance 8. Corporate Social Responsibility 9. Corporate Reputation PART IV Demonstrating and Improving the Business Value of Communication 10. Communication Measurement and Evaluation References Glossary Index About the Authors","brand":"Palgrave Macmillan","offers":[{"title":"Default Title","offer_id":48738576269655,"sku":"9781349481880","price":71.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781349481880.jpg?v=1720049528"},{"product_id":"global-strategic-management-9781350932968","title":"Global Strategic Management","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eSeamlessly blending academic rigour and practicality, this textbook provides an introduction to global business strategy. Assuming a born global perspective, \u003ci\u003eGlobal Strategic Management\u003c\/i\u003e is supported by ample pedagogical features, including numerous case studies and examples featuring both established multinationals and unknown SMEs from across the globe.\u003cbr\u003e\u003cbr\u003eThe book takes an applied approach to global business strategy, emphasising functional parts of international business (managing marketing, operations, HR and finance). The text has been widely updated to incorporate the impacts of the Covid-19 pandemic, such as work from anywhere and deglobalization. New to this fifth edition is increased material on sustainability and corporate social responsibility, including discussion of climate change, NGOs and sustainable development goals. Subjects such as the impact of technology, cryptocurrency and global strategy in the digital space are discussed in more detail, while the c\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003eA must-read for students and managers who want to understand and act upon the challenges that ‘borderless’ firms and their leaders face in a world revolutionized by disruptive change of all types, with a renewed emphasis on corporate governance and environmental and social sustainability. * Africa Ariño, IESE Business School, Spain *\u003cbr\u003eThis book provides a fantastic base to develop critical thinking skills around the topics of global strategic management and globalization. It offers clear explanations of important frameworks coupled with real world examples and data which students can use to understand and analyze firms, industries and countries. * Heather Berry, George Washington University, USA *\u003cbr\u003eThe uncertainty in today’s business world is greater than ever with climate change, geopolitical fragmentation and the aftershocks of the pandemic making decision-making harder than ever. This textbook provides a route map through this uncertainty with lots of fresh case studies and bang up-to-date explanations of what is happening today.  It provides both practical advice and theoretical insights for students of business at every level. * Julian Birkinshaw, London Business School, UK *\u003cbr\u003eI highly recommend this book on global business strategy. Including numerous real life case studies, a summary of the relevant literature and useful pedagogical tools, it is the perfect companion for both students and instructors. It analyses the environmental, social and governance issues international businesses face and covers contemporary important developments, such as cryptocurrencies. Congratulations to the authors on a very well-researched and comprehensive text! * Lourdes S. Casanova, Cornell University, USA *\u003cbr\u003eThis book is perfect for undergraduate and graduate students interested in global strategy. It offers complete coverage of the foundation knowledge needed to understand how companies navigate and thrive in the current global landscape. The latest theoretical insights are explained in a rigorous and practically relevant way and are supported by a wide range of up-to-date activities and examples that bring these topics to life. * Ilya Cuypers, Singapore Management University, Singapore *\u003cbr\u003e\u003ci\u003eGlobal Strategic Management\u003c\/i\u003e is an invaluable textbook for students studying globalization, seamlessly blending theory and practice. The international case studies and examples are particularly useful, encouraging students to engage in the complex issues facing globalizations. * Ehsan Khajeh, Coventry University, UK *\u003cbr\u003eLasserre and Monteiro’s textbook on global strategic management is essential reading for all students of corporate management. I recommend it to both business executives and students alike for learning both the conceptual foundations of global strategy and examining the practical applications of these concepts. * Soumitra Dutta, University of Oxford, UK *\u003cbr\u003eLasserre and Monteiro’s book provides a comprehensive analysis of how companies operate in the global arena, beginning with a rich analysis of the global environment, followed by a discussion of corporate and competitive global strategies, and concluding with a pragmatic application of those concepts to functional areas of the organization. The text is didactic and accompanied by a set of interesting and informative cases. It is an invaluable resources for students of global strategy. * Sergio Lazzarini, Insper Learning Institution, Brazil *\u003cbr\u003eLasserre and Monteiro provide a solid overview of the strategies of globally operating multinationals and the evolving global business environment. The book excels at providing tools for managers and is rich in contemporary data and case examples originating from a wide variety of industries and national contexts. * Klaus Meyer, Ivey Business School, Canada *\u003cbr\u003eThis latest edition of \u003ci\u003eGlobal Strategic Management \u003c\/i\u003econtinues to be the best choice for business students looking to develop a deeper understanding of global business. It contains numerous practical cases and explains concepts from literature in a way that allows for their immediate application. I strongly recommend it to readers and instructors alike. * Michael Mol, Copenhagen Business School, Denmark *\u003cbr\u003eThis book offers comprehensive treatment of contemporary global strategy, including coverage of born globals, emerging markets and open innovation, topics on which Monteiro is a leading authority. By highlighting the Sustainable Development Goals and the need for a post-Covid-19 “green recovery”, the text equips business leaders of the future for the Decade of Action and beyond. * Shameen Prashantham, China Europe International Business School, China *\u003cbr\u003eLasserre and Monteiro’s new version of \u003ci\u003eGlobal Strategic Management\u003c\/i\u003e is the best global strategy book on the market. It covers both western and emerging market contexts with a wide range of theories, models and cases, and highlights emerging issues including sustainability, digitalisation and national competitiveness. Organised in three key sections – context, strategy and management – its easy-to-follow, pedagogical approach ensures \u003ci\u003eGlobal Strategic Management \u003c\/i\u003eis ideal for undergraduates and postgraduate students alike. * Mohammad B. Rana, Aalborg University, Denmark *\u003cbr\u003eThis textbook combines academic rigor with practical relevance, addressing fundamental concepts as well as current and future trends in globalization. It provides a truly multi-faceted global perspective with 33 case studies from more than 20 countries, as well as an even larger number of practical examples. * Karlheinz Schwuchow, Hochschule Bremen University of Applied Sciences, Germany *\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e1. Globalization of Markets and Competition 2. The Emerging Global Environment 3. Globalization, Societies and Cultures 4. Globalization, Sustainable Development and Social Responsibility 5. Designing a Global Strategy 6. Assessing Countries' Attractiveness 7. Entry Strategies 8. Global Mergers, Acquisitions and Strategic Alliances 9. Global Marketing 10. Global Operations and Digital Networks 11. Global Innovation 12. Global Financial Management 13. Global Human Resource Management 14. Designing a Global Organisation 15. Current and Future Trends 16. Global Strategic Management in Action\u003c\/p\u003e","brand":"Bloomsbury Publishing PLC","offers":[{"title":"Default Title","offer_id":48738625847639,"sku":"9781350932968","price":52.19,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781350932968.jpg?v=1720049697"},{"product_id":"customer-communities-9781394172115","title":"Customer Communities","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\u003cb\u003eMake community building your ultimate business growth strategy\u003c\/b\u003e \u003c\/p\u003e\u003cp\u003eIn \u003ci\u003eCustomer Communities: Engage and Retain Customers to Build the Future of Your Business\u003c\/i\u003e, Nick Mehta and Robin Van Lieshout deliver an actionable playbook on how to cultivate meaningful communities that fuel quantifiable business growth. In the book, you'll learn how to capitalize on this new growth strategy to scale your company and develop excitement around your products and your firm. \u003c\/p\u003e\u003cp\u003eThe authors outline the 10 foundational Laws of Community, explaining why community development does not need to be expensive and how to integrate community in the heart of your customer journey. You'll also find: \u003c\/p\u003e\u003cul\u003e \u003cli\u003eStrategies for creating a cross functional customer engagement team\u003c\/li\u003e \u003cli\u003eTechniques for building community in places that \u003ci\u003earen't\u003c\/i\u003e the web or on social media\u003c\/li\u003e \u003cli\u003eWays to bring your organization's culture and values into your community with a human-first alignment\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003eAn essent\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp\u003eForeword ix\u003c\/p\u003e \u003cp\u003ePreface: Two CEOs Growing Up Lonely xi\u003c\/p\u003e \u003cp\u003eAcknowledgments xv\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart I Community Is the Future of Your Business 1\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eChapter 1 An Introduction to the World of Communities 3\u003cbr\u003e \u003ci\u003eCreating a Sense of Belonging\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003eChapter 2 Communities as a Business Growth Strategy 9\u003cbr\u003e \u003ci\u003eThe Only Sustainable Long-Term Differentiator Companies Have\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003eChapter 3 How the Next Generation of Communities Drives Success 29\u003cbr\u003e \u003ci\u003eThe New Company-Wide Strategy to Drive Net Revenue Retention\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003eChapter 4 A Community for Customer Success, Support, Marketing, and Product Teams 41\u003cbr\u003e \u003ci\u003eHow Every Department Can Benefit from a Next-Generation Community\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart II The 10 Laws of Community Building 55\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eChapter 5 Law 1: You Can Start Anytime 57\u003cbr\u003e \u003ci\u003eIt Doesn’t Have to Be Expensive and Everyone in Your Organization Can Help\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003eChapter 6 Law 2: You Have to Own the Platform 65\u003cbr\u003e \u003ci\u003eEngage Your Customers Beyond Borrowed Ground\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003eChapter 7 Law 3: Community Should Be the Heart of the Customer Journey 75\u003cbr\u003e \u003ci\u003eActivate and Engage Your Customers at Scale\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003eChapter 8 Law 4: Create Content That Educates and Inspires 95\u003cbr\u003e \u003ci\u003eBe the Best Thought Leader You Can Be\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003eChapter 9 Law 5: Build on Your Advocates 109\u003cbr\u003e \u003ci\u003eYour Most Loyal Customers Are the Gateway to Success\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003eChapter 10 Law 6: Everybody Owns the Customer 121\u003cbr\u003e \u003ci\u003eCommunity Is a Company-Wide Strategy, Not a Department\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003eChapter 11 Law 7: Offline Counts More Than You Think 139\u003cbr\u003e \u003ci\u003eAn Online Community Is Strengthened with Offline Events\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003eChapter 12 Law 8: Tie It All Together in One Customer Hub 153\u003cbr\u003e \u003ci\u003ePrevent a Disjointed Customer Experience by Integrating Engagement and Content\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003eChapter 13 Law 9: Community Should Drive Real Business Outcomes 171\u003cbr\u003e \u003ci\u003eDon’t Get Fooled by Vanity Metrics—Demand Real Business Metrics\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003eChapter 14 Law 10: Bring Your Culture and Values to Your Community 183\u003cbr\u003e \u003ci\u003eBuild with a Human-First Mindset\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart III How to Get Started 195\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eChapter 15 Building Blocks to Successfully Starting a Community 197\u003cbr\u003e \u003ci\u003ePutting Together a Strong Strategy in Five Steps\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003eChapter 16 Common Objections and How to Overcome Them 209\u003cbr\u003e \u003ci\u003eAnswers to Nine Common Objections \u003c\/i\u003e\u003c\/p\u003e \u003cp\u003eEpilogue 217\u003c\/p\u003e \u003cp\u003eReferences 219\u003c\/p\u003e \u003cp\u003eIndex 225 \u003c\/p\u003e","brand":"John Wiley \u0026 Sons Inc","offers":[{"title":"Default Title","offer_id":48738661106007,"sku":"9781394172115","price":21.24,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781394172115.jpg?v=1720049809"},{"product_id":"the-right-tools-for-the-job-9781403918819","title":"The Right Tools for the Job","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eThis book is the result of a four-year study into the most commonly used management tools and techniques in the areas of business strategy and finance, marketing, production and operations, and procurement and supply chain management. It explains which tools are used in small, medium-sized and large companies, whether based in the US, Europe or Asia, across many different industrial and service sectors. 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Enabled by sophisticated information and communication systems, today''s organizations have the                            capacity to analyze customer data to inform and enhance every facet of the enterprise-from branding and promotion campaigns to supply chain management to employee training to new product development. Based on decades of                            collective research, teaching, and application in the field, the authors present the most comprehensive treatment to date of database marketing, integrating theory and practice. Presenting rigorous models, methodologies, and                            techniques (including data collection, field testing, and predictive modeling), and illustrating them through dozens of examples, the authors cover the full spectrum of principles and topics related to database                            marketing.\u003c\/p\u003e \u003cp\u003eThis is\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003eFrom the reviews:  \u003c\/p\u003e\u003cp\u003e\"This is an excellent in-depth overview of both well-known and very recent topics in customer management models. It is an absolute must for marketers who want to enrich their knowledge on customer analytics.\" (Peter C. Verhoef, Professor of Marketing, Faculty of Economics and Business, University of Groningen)\u003c\/p\u003e \u003cp\u003e\"A marvelous combination of relevance and sophisticated yet understandable analytical material. It should be a standard reference in the area for many years.\" (Don Lehmann, George E. Warren Professor of Business, Columbia Business School)\u003c\/p\u003e \u003cp\u003e\"The title tells a lot about the book's approach—-though the cover reads, \"database,\" the content is mostly about customers and that's where the real-world action is. Most enjoyable is the comprehensive story – in case after case – which clearly explains what the analysis and concepts really mean. This is an essential read for those interested in database marketing, customer relationship management and customer optimization.\" (Richard Hochhauser, President and CEO, Harte-Hanks, Inc.)\u003c\/p\u003e \u003cp\u003e\"In this tour de force of careful scholarship, the authors canvass the ever expanding literature on database marketing. This book will become an invaluable reference or text for anyone practicing, researching, teaching or studying the subject.\" (Edward C. Malthouse, Theodore R. and Annie Laurie Sills Associate Professor of Integrated Marketing Communications, Northwestern University)\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eIntroduction.- Why Database Marketing.- Organized for Database Marketing.- Customer Privacy in a CRM Environment.- LTV Fundamentals.- LTV Advanced Issues.- LTV Applications.- Sources of Data.- Test Design and Analysis.- The Predictive Modeling Process.- Foundations of Statistical Modeling.- RFM Analysis.- Market Basket Analysis.- Collaborative Filtering.- Discrete Dependent Variable and Duration Models.- Cluster Analysis.- Decision Trees.- Neural Networks.- Machine Learning.- Acquiring Customers.- Cross-Selling and Up-Selling.- Frequency Reward Programs.- Customer Tier Programs.- Churn Management.- Multi-Channel Customer Management.- Acquisition and Retention Management.- Communications Design.- Multi-Contact Customer Management.- Pricing.- Glossary of Database Marketing Terms.- Index.","brand":"Springer-Verlag New York Inc.","offers":[{"title":"Default Title","offer_id":48739209216343,"sku":"9781441903327","price":93.49,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781441903327.jpg?v=1720051497"},{"product_id":"one-plus-one-equals-three-9781447287056","title":"One Plus One Equals Three","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\u003cb\u003eHow do you make something out of nothing?\u003c\/b\u003e\u003cbr\u003e\u003cbr\u003eUp your game with this masterclass in creative thinking. 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It covers both the strategic and practical issues in the ideal level of detail for budding entrepreneurs, and is full of insider tips which will help give your business the edge in a tough marketplace.\u003c\/div\u003e","brand":"John Murray Press","offers":[{"title":"Default Title","offer_id":48739504259415,"sku":"9781473609181","price":11.69,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781473609181.jpg?v=1720052424"},{"product_id":"business-plans-in-a-week-9781473609396","title":"Business Plans in a Week","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eThe ability to write a successful business plan is crucial to anyone who wants to advance their career.\u003cbr\u003e\u003cbr\u003eWritten by Iain Maitland, a leading expert on appraisals as both a coach and a practitioner, this book quickly teaches you the insider secrets you need to know to in order to write and receive support for a business plan.\u003cbr\u003e\u003cbr\u003eThe highly motivational ''in a week'' structure of the book provides seven straightforward chapters explaining the key points, and at the end there are optional questions to ensure you have taken it all in. 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