{"title":"Kogan Page","description":null,"products":[{"product_id":"big-change-best-path-9780749469429","title":"Big Change Best Path","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cb\u003eWarren Parry\u003c\/b\u003e is a managing director in Accenture Strategy with expertise in helping global clients navigate complex organizational change. As the founder and CEO of ChangeTrack Research-which was acquired by Accenture in April 2013-Warren pioneered the development of Change Tracking, a predictive analytics system based on more than 15 years of research which helps organizations manage large-scale organization change. Change Tracking is used by more than 150 organizations in 50 different industries and 25 countries. Warren has lodged 16 patents, has published in international journals and speaks regularly at industry conferences.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\"[Warren] has created something unique and valuable for all of us who are seeking to understand how to make organizations better, to manage the constancy of change and to create agility and adaptability.... At last we are able to put some science together with the art of organizational change. The goal is to help generate a higher level of success - something that would be worth billions of dollars if we are to believe the statistics - and to bring a much sharper focus to the practice of organization change management.\" * Peter Cheese, Chief Executive of the Chartered Institute of Personnel and Development (CIPD) *\u003cbr\u003e\"Parry boldly proposes that the art of change can become a data-driven science.... [Parry] spent 15 years collating data about change initiatives. After thousands of in-depth interviews he applied machine learning and statistical methods to find that successful (and unsuccessful) change initiatives follow predictable paths.... It's a useful book... for managers who are seriously committed to change.\" * Professional Manager magazine *\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cul\u003e\u003cli\u003e\u003cul\u003e\n\u003cli\u003eChapter - 01: Changing how we change;\u003c\/li\u003e\n\u003cli\u003eChapter - 02: Understanding change through maps;\u003c\/li\u003e\n\u003cli\u003eChapter - 03: High performance: Reaching the highest levels of performance;\u003c\/li\u003e\n\u003cli\u003eChapter - 04: Off track: When everything falls apart;\u003c\/li\u003e\n\u003cli\u003eChapter - 05: Unsustainable: When change is at the crossroads;\u003c\/li\u003e\n\u003cli\u003eChapter - 06: Struggling under pressure: When teams falter;\u003c\/li\u003e\n\u003cli\u003eChapter - 07: On track: Win the war for resources and move out of the middle ground;\u003c\/li\u003e\n\u003cli\u003eChapter - 08: In the dark: Mobilize around the vision;\u003c\/li\u003e\n\u003cli\u003eChapter - 09: Sleepy in success: Get back in the game;\u003c\/li\u003e\n\u003cli\u003eChapter - 10: Building momentum: When good is not good enough to jump to the next level;\u003c\/li\u003e\n\u003cli\u003eChapter - 11: On the run: Keep it together when the goal is rapid growth;\u003c\/li\u003e\n\u003cli\u003eChapter - 12: Vision for the future: Changing the way we change\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/li\u003e\u003c\/ul\u003e","brand":"Kogan Page Ltd","offers":[{"title":"Default Title","offer_id":48736697188695,"sku":"9780749469429","price":30.39,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780749469429.jpg?v=1723810759"},{"product_id":"people-with-purpose-9780749476953","title":"People with Purpose","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cb\u003eKevin Murray\u003c\/b\u003e specializes in strategic communications, reputation management and leadership coaching. He has almost 40 years' experience in communications, including appointments as Director of Communications of British Airways, Director of Corporate Affairs at the UK Atomic Energy Authority, and Chairman of the biggest public relations and communications group in the UK for more than 15 years.  He is also author of \u003ci\u003eThe Language of Leaders \u003c\/i\u003eand \u003ci\u003eCommunicate to Inspire, \u003c\/i\u003eboth shortlisted for the CMI Management Book of the Year Awards in 2013 and 2014 respectively, and published in multiple languages around the world.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\"Another great book by the author of the bestselling \u003ci\u003eThe Language of Leaders\u003c\/i\u003e. This book brings together the 'best of the best' when it comes to research and best practice on purpose, leadership, engagement and performance. It is exactly the right book to read to seize the huge opportunity for productivity improvement across the UK. It is a masterpiece on values, the value of purpose and the importance of inspirational leadership in creating successful enterprise. Kevin offers a reminder of the immense power of audacious goals and the huge attraction of thriving over survival. A book full of great ideas, great examples and practical advice, this is a textbook on how to succeed as a leader in the 21st century and is fun to read.\" * Paul Drechsler, CBE, President of the Confederation of British Industry *\u003cbr\u003e\"Kevin Murray's new book is needed now more than ever. In uncertain times the best way for leaders to navigate is to find their own 'North Star'  and help their people to do the same.  \u003ci\u003ePeople with Purpose\u003c\/i\u003e shows you how to do just that. A must read.\" * Ann Francke, Chief Executive of the Chartered Management Institute *\u003cbr\u003e\"WOW. What a tour de force!  I couldn't put it down and have re-read it a second time with so many great ideas to implement. If you want to lead with purpose, gain competitive advantage, and have a highly engaged workforce, this is the book for you!\" * Sir Eric Peacock, Chairman, Just Loans pic and Buckley Jewellery *\u003cbr\u003e\"I have never been a great reader of books on management as I've always found them heavy on theory and short on real world experience. To thrive today you need people with purpose.  This book shows you how effective leaders develop people with purpose.  It's not a book of theory... it's a book of practice from the mouths of leaders who have done it.  It's a practical guide to leadership and empowerment from people who have done it. It's a book I wish I could have read 30 years ago.\" * Lord Stuart Rose, Chairman of Ocado *\u003cbr\u003e\"Purpose is  a very fashionable word in marketing today, but what is really meant by it, and how do you make it work for your brand? Kevin Murray's book uncovers its many layers of meaning and gives a valuable practical guide to making it work for your organisation. As he says, a well-crafted purpose will act as a guiding star for your brand and give it an unfair competitive advantage in three ways: it will focus the company on serving the customer, it will motivate staff to deliver the customer benefit, and it will enrich our society as well as shareholders.\" * Hugh Burkitt, Chief executive of the Marketing Society *\u003cbr\u003e\"The twenty first century has truly begun with the realisation that long-term shareholder value  can only be created through stakeholder value - so purpose matters and value can only be created by people driven and energised by purpose.  Kevin impressively brings this together, linking value and values with engagement and behaviours bound by purpose.\" * Tony Manwaring, Executive Vice President, Chartered Institute of Management Accountants *\u003cbr\u003e\"Kevin has once again produced a well-researched, thoughtful and stimulating contribution which enriches our understanding of good management and brilliant leadership.  As Chair of the All-Party Parliamentary Group I would love to be able to use this as compulsory reading for all parliamentarians.\" * Barry Sheerman, MP, UK Parliament *\u003cbr\u003e\"All my experience from 40 years of leadership across multiple organisations, large and small, plc's and private equity, charities as well as corporates, in the UK, US and elsewhere tells me that Kevin's messages in this book are fundamental and absolutely right. It's a must read for all leaders, current and aspiring, who want to deliver superior performance. It remains deeply depressing how few leaders really do understand the concepts discussed by Kevin.\" * Philip N Green, CBE, Chairman of Carillion and BakerCorp. *\u003cbr\u003e\"\u003ci\u003ePeople with Purpose \u003c\/i\u003eis an inspiring, fresh and lucid account of how strong values can be transformative of the performance of diverse organisations, improving profitability of businesses, increasing effectiveness of service delivery and nurturing unrealised talent. It is an optimistic book that is even more relevant  amid national and global uncertainty. \u003ci\u003ePeople with Purpose\u003c\/i\u003e serves as a challenging route map to more resilience by doing and being better.\" * Baroness Tessa Jowell *\u003cbr\u003e\"Profit alone isn't enough. \u003ci\u003ePeople With Purpose\u003c\/i\u003e brings alive the need for clear and consistent application of purpose, values and goals in enabling businesses to realise their potential and prosper far into the future. Kevin's assessment is a very practical one, it draws on the experience of many business leaders and provides a framework to help leaders motivate and inspire their people. This is an upbeat book, full of insights which will be indispensable to business leaders grappling with profound changes in society and committed to building great businesses for the long term.\" * Ian Durrant, Chairman, Greggs and Capital and Counties plc *\u003cbr\u003e\"Kevin serves up a secret sauce for 21st Century business in a rich read that inspires and equips. In the process, he reminds us all that even and especially in the business world, it's our humanity that wins. This timely read advances the global purpose movement from talk to walk.\" * Valerie Keller, Global lead, EY Beacon Institute, Executive Director, Global Markets, Ernst and Young. *\u003cbr\u003e\"You don't have to be the CEO of a huge global company to find this book useful. Anyone who leads will find it packed full of practical insights to help their team thrive and grow.\" * Start Your Business Magazine *\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cul\u003e\n\u003cli\u003eSection - ONE: Why Purpose is Central to Performance;\u003c\/li\u003e\n\u003cli\u003e\u003cul\u003e\n\u003cli\u003eChapter - 01: Effective Leadership - It’s All in the Mind;\u003c\/li\u003e\n\u003cli\u003eChapter - 02: The Purpose Movement - A Growing Global Conversation;\u003c\/li\u003e\n\u003cli\u003eChapter - 03: Purpose and Employee Engagement: Why Giving Employees a Greater Sense of Purpose is Every Leader’s Job;\u003c\/li\u003e\n\u003cli\u003eChapter - 04: How Purpose Powers Better Results… and the Leadership Behaviours That Do Most to Unlock Discretionary Effort From Employees;\u003c\/li\u003e\n\u003cli\u003eChapter - 05: The Value of Values - How Culture Contributes to a Sense of Purpose and to Better Results;\u003c\/li\u003e\n\u003cli\u003eChapter - 06: Measuring the Value of Purpose - Meeting the Needs of Customers and, In So Doing, Creating Long-Term Value For All Stakeholders;\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/li\u003e\n\u003cli\u003eSection - TWO: People With Purpose - How Leaders Use Purpose in Their Own Organizations;\u003c\/li\u003e\n\u003cli\u003e\u003cul\u003e\n\u003cli\u003eChapter - 07: From Surviving to Thriving - The Importance of a Long-Term Vision;\u003c\/li\u003e\n\u003cli\u003eChapter - 08: Authentic Purpose - Start With the Customer to Truly Engage With People Inside and Outside Your Organization;\u003c\/li\u003e\n\u003cli\u003eChapter - 09: Culture is Your Competitive Edge - How Leaders Align Purpose and Values to Create Winning Teams;\u003c\/li\u003e\n\u003cli\u003eChapter - 10: A Framework For Success - How Leaders Create Alignment By Putting Purpose, Values, Vision and Goals on a Single Page;\u003c\/li\u003e\n\u003cli\u003eChapter - 11: Purposeful Conversations - How Leaders Embed Their Vision and Values and Align Their Organizations;\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/li\u003e\n\u003cli\u003eSection - THREE: Leading With Purpose - What You Need to Do;\u003c\/li\u003e\n\u003cli\u003e\u003cul\u003e\n\u003cli\u003eChapter - 12: Define Your Own Purpose - You Can’t Inspire Your Team If You Are Not Inspired Yourself;\u003c\/li\u003e\n\u003cli\u003eChapter - 13: The Purpose Framework - How to Create the Tool That Gives Everyone in Your Team a Sense of Purpose\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Kogan Page Ltd","offers":[{"title":"Default Title","offer_id":48736697549143,"sku":"9780749476953","price":20.24,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780749476953.jpg?v=1723810760"},{"product_id":"starting-a-business-from-home-9780749480844","title":"Starting a Business From Home","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cb\u003eColin Barrow\u003c\/b\u003e has spent 15 years applying the principles and knowledge acquired through his own MBA to successfully running companies. He has lectured, researched and collaborated with colleagues in business schools in the UK, America, Australia, the Far East and throughout Europe and is currently a visiting fellow at Cranfield University and teaches there regularly. He is also the author of \u003ci\u003eThe 30 Day MBA series, The Business Plan Workbook \u003c\/i\u003eand \u003ci\u003eFinancial Management for the Small Business \u003c\/i\u003e(all published by Kogan Page).\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cul\u003e\u003cli\u003e\u003cul\u003e\n\u003cli\u003eChapter - 00: Introduction;\u003c\/li\u003e\n\u003cli\u003eChapter - 01: Finding the Right Business Opportunity;\u003c\/li\u003e\n\u003cli\u003eChapter - 02: Picking the Right Business for You;\u003c\/li\u003e\n\u003cli\u003eChapter - 03: Researching the Market;\u003c\/li\u003e\n\u003cli\u003eChapter - 04: Business Ownership and Title Issues;\u003c\/li\u003e\n\u003cli\u003eChapter - 05: Operating from Home;\u003c\/li\u003e\n\u003cli\u003eChapter - 06: Keeping the Communication Lines Open;\u003c\/li\u003e\n\u003cli\u003eChapter - 07: Bringing Your Product or Service to Market;\u003c\/li\u003e\n\u003cli\u003eChapter - 08: Building and Using Your Website;\u003c\/li\u003e\n\u003cli\u003eChapter - 09: Doing the Numbers;\u003c\/li\u003e\n\u003cli\u003eChapter - 10: Raising the Money;\u003c\/li\u003e\n\u003cli\u003eChapter - 11: Preparing a Business Plan;\u003c\/li\u003e\n\u003cli\u003eChapter - 12: Taking on Employees;\u003c\/li\u003e\n\u003cli\u003eChapter - 13: Growing Profitably;\u003c\/li\u003e\n\u003cli\u003eChapter - 14: Starting Up Overseas\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/li\u003e\u003c\/ul\u003e","brand":"Kogan Page Ltd","offers":[{"title":"Default Title","offer_id":48736697647447,"sku":"9780749480844","price":16.14,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780749480844.jpg?v=1723810759"},{"product_id":"supply-chain-finance-9780749487782","title":"Supply Chain Finance","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cb\u003eWendy Tate \u003c\/b\u003eis the William J. Taylor Professor of Business and Cheryl Massingale Faculty Research Fellow, Department of Supply Chain Management at the Haslam College of Business, University of Tennessee in Knoxville, Tennessee.\u003cb\u003eLydia Bals\u003c\/b\u003e is Professor of Supply Chain \u0026amp; Operations Management at Mainz University of Applied Sciences, Germany and Visiting Professor at the Department of Strategy \u0026amp; Innovation, Copenhagen Business School, Denmark. \u003cb\u003eLisa M. Ellram\u003c\/b\u003e is the Rees Distinguished Professor of Supply Chain Management in the Department of Management at the Farmer School of Business, Miami University in Oxford, Ohio.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\"\u003ci\u003e\u003cb\u003eSupply Chain Finance\u003c\/b\u003e\u003c\/i\u003e is the first comprehensive treatment of this topic that I've seen, and it comes at a perfect time as business is poised to move from hype to reality.  The book provides an excellent compilation of leading thought from experts in the field, and it offers a wonderful blend of theory and practice, with great case studies.  It's a must read for managers and academics interested in this area.\" * Morgan Swink, Executive Director of TCU Center for Supply Chain Innovation, US *\u003cbr\u003e\"\u003ci\u003e\u003cb\u003eSupply Chain Finance\u003c\/b\u003e\u003c\/i\u003e is a great insight into supply chain finance (SCF) both from an academics and a practitioner perspective. The book provides a comprehensive view on the SCF definition and the research status quo before SCF concepts and applications are presented.\" * Daniel Vollath, Managing Director, Strategy, Operations, Sourcing and Procurement, Accenture, Germany *\u003cbr\u003e\"This book provides a rich perspective on SCF, broadening the scope to embrace all solutions and to optimize working capital at supply chain level, balancing the academic and the managerial perspective. The various contributions provide different and complementary views on this broad landscape, providing the reader with rich insights and advanced knowledge.\" * Prof. Federico Caniato, Politecnico di Milano, Italy *\u003cbr\u003e\"A book that is long overdue and not only for supply chain professionals to better understand the financial aspects of supply chain management, but certainly also for finance departments to understand the impact of supply chain management better. Supply chain management matters.\" * Prof. Britta Gammelgaard, Copenhagen Business School, Denmark *\u003cbr\u003e\"Supply Chain Finance is a topic still in its infancy, despite its great relevance to both practitioners and researchers. The average level of knowledge of managers is still often limited, resulting in confusion about terms, definitions, areas of interest and impacts for different business units. This book certainly represents an excellent work of systematization of the existing knowledge, able to offer a clear picture of the historical evolution and of the practical implications of Supply Chain Finance. The ability to blend scientific and methodological rigor and practical impact is a major value. Through the illustration of successful business cases, the book illustrates, in an excellent way, the impacts in terms of supply chain management, cash flow management, risk management and accounting management.\" * Antonella Moretto, Assistant Professor, Politecnico di Milano, Italy *\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cul\u003e\u003cli\u003e\u003cul\u003e\n\u003cli\u003eChapter - 01: Supply chain finance – Solutions for financial sustainability, risk management and resilience in the supply chain;\u003c\/li\u003e\n\u003cli\u003eChapter - 02: Supply chain finance – History and future directions;\u003c\/li\u003e\n\u003cli\u003eChapter - 03: Suppliers, customers, and firms' financial decisions;\u003c\/li\u003e\n\u003cli\u003eChapter - 04: Supply chain finance – Definition, modern aspects and research challenges ahead;\u003c\/li\u003e\n\u003cli\u003eChapter - 05: Optimizing cash flows for a retail supply chain coordinator;\u003c\/li\u003e\n\u003cli\u003eChapter - 06: Supply chain finance opportunities by managing payables discounts;\u003c\/li\u003e\n\u003cli\u003eChapter - 07: Mapping and managing the financial supply chain;\u003c\/li\u003e\n\u003cli\u003eChapter - 08: Supply chain finance and cyber risk – An illustrative case study;\u003c\/li\u003e\n\u003cli\u003eChapter - 09: Commodity risk management at BMW – Price indices and contracts;\u003c\/li\u003e\n\u003cli\u003eChapter - 10: A business partners' view on decision-making challenges in the supply chain;\u003c\/li\u003e\n\u003cli\u003eChapter - 11: Exploring fragmentation in the supply chain finance (SCF) ecosystem;\u003c\/li\u003e\n\u003cli\u003eChapter - 12: Foundational premises and value drivers of blockchain-driven supply chains – The trade finance experience\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/li\u003e\u003c\/ul\u003e","brand":"Kogan Page Ltd","offers":[{"title":"Default Title","offer_id":48736697942359,"sku":"9780749487782","price":148.5,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780749487782.jpg?v=1723810759"},{"product_id":"the-lean-supply-chain-9780749487799","title":"The Lean Supply Chain","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cb\u003eBarry Evans\u003c\/b\u003e has held roles at Tesco including Lean Process Manager in  Supply Chain Development. He was part of the Lean Enterprise Research Centre at Cardiff Business School as a Senior Research Associate until his retirement. \u003cb\u003eRobert Mason \u003c\/b\u003eis Professor of Logistics and Programme Director, MSc Sustainable Supply Chain Management, at Cardiff Business School. He has led numerous business research projects, including working with Tesco as a partner.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\"When considering a major undertaking such as building a Lean supply chain, it doesn't hurt to have a little guidance from a major global player. This book debunks many myths, and provides solid practical examples and advice for supply chain professionals looking to cut waste from their enterprises.\" * Inbound Logistics *\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cul\u003e\u003cli\u003e\u003cul\u003e\n\u003cli\u003eChapter - 01: Introduction;\u003c\/li\u003e\n\u003cli\u003eChapter - 02: Tesco past and present;\u003c\/li\u003e\n\u003cli\u003eChapter - 03: Tesco and strategy – Managing the what, why and how!;\u003c\/li\u003e\n\u003cli\u003eChapter - 04: Customer insight – To drive the Tesco supply chain;\u003c\/li\u003e\n\u003cli\u003eChapter - 05: Lean and the Tesco supply chain – ‘Mastering the supply chain’;\u003c\/li\u003e\n\u003cli\u003eChapter - 06: Tesco and their CSR agenda;\u003c\/li\u003e\n\u003cli\u003eChapter - 07: Rebuilding trust;\u003c\/li\u003e\n\u003cli\u003eChapter - 08: Tesco and continuous improvement – Debunking seven myths of conventional business thinking;\u003c\/li\u003e\n\u003cli\u003eChapter - 09: Current challenges – Aligning corporate and supply chain strategies to a changing macro environment;\u003c\/li\u003e\n\u003cli\u003eChapter - 10: Conclusions\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/li\u003e\u003c\/ul\u003e","brand":"Kogan Page Ltd","offers":[{"title":"Default Title","offer_id":48736698171735,"sku":"9780749487799","price":118.75,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780749487799.jpg?v=1723810759"},{"product_id":"how-to-prepare-a-business-plan-9780749481100","title":"How to Prepare a Business Plan","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cb\u003eEdward Blackwell \u003c\/b\u003ewas a consultant on small business affairs and, as a former accountant, ran his own business for many years. He was the author of several Kogan Page books.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cul\u003e\u003cli\u003e\u003cul\u003e\n\u003cli\u003eChapter - 00: Introduction;\u003c\/li\u003e\n\u003cli\u003eChapter - 01: Writing a Business Plan;\u003c\/li\u003e\n\u003cli\u003eChapter - 02: Simple Cash Flow Forecasts;\u003c\/li\u003e\n\u003cli\u003eChapter - 03: The Very Small Business;\u003c\/li\u003e\n\u003cli\u003eChapter - 04: Retail and Catering;\u003c\/li\u003e\n\u003cli\u003eChapter - 05: Manufacturing;\u003c\/li\u003e\n\u003cli\u003eChapter - 06: The Digital Business;\u003c\/li\u003e\n\u003cli\u003eChapter - 07: Expanding a Business;\u003c\/li\u003e\n\u003cli\u003eChapter - 08: The Market;\u003c\/li\u003e\n\u003cli\u003eChapter - 09: Planning the Borrowing;\u003c\/li\u003e\n\u003cli\u003eChapter - 10: How Not to Write a Business Plan;\u003c\/li\u003e\n\u003cli\u003eChapter - 11: Maintaining the Plan;\u003c\/li\u003e\n\u003cli\u003eChapter - 12: Small Business and the Trade Cycle;\u003c\/li\u003e\n\u003cli\u003eChapter - 13: Monitoring Progress\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/li\u003e\u003c\/ul\u003e","brand":"Kogan Page Ltd","offers":[{"title":"Default Title","offer_id":48736698302807,"sku":"9780749481100","price":19.54,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780749481100.jpg?v=1723810759"},{"product_id":"systems-for-manufacturing-excellence-9780749496999","title":"Systems for Manufacturing Excellence","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cb\u003eNick Rich\u003c\/b\u003e is Professor of Operations Management at Swansea School of Management. He teaches Socio-Technical Systems Design. Nick Rich is a Fellow at Toyota Motor Corporation of Japan.\u003cb\u003eMohamed Afy-Shararah\u003c\/b\u003e is an industrial engineer experienced in the manufacturing and distribution sectors. He was awarded his doctorate in strategic operations management and received formal training at the Toyota Lean Management Centre.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cul\u003e\u003cli\u003e\u003cul\u003e\n\u003cli\u003eChapter - 01: Operational excellence;\u003c\/li\u003e\n\u003cli\u003eChapter - 02: The real issues and DNA of winning organizations;\u003c\/li\u003e\n\u003cli\u003eChapter - 03: Socio-technical systems and their design;\u003c\/li\u003e\n\u003cli\u003eChapter - 04: High performing organizations (six sigma and lean);\u003c\/li\u003e\n\u003cli\u003eChapter - 05: TPM and maintaining (reliability focused and OEE-based flow improvement);\u003c\/li\u003e\n\u003cli\u003eChapter - 06: Highly reliable organizations (organizational level pre-occupations);\u003c\/li\u003e\n\u003cli\u003eChapter - 07: Operations management by design of new processes;\u003c\/li\u003e\n\u003cli\u003eChapter - 08: The safety case;\u003c\/li\u003e\n\u003cli\u003eChapter - 09: Improving processes and the sustainability of improvement;\u003c\/li\u003e\n\u003cli\u003eChapter - 10: The new agenda for change;\u003c\/li\u003e\n\u003cli\u003eChapter - 11: Conclusions\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/li\u003e\u003c\/ul\u003e","brand":"Kogan Page Ltd","offers":[{"title":"Default Title","offer_id":48736698597719,"sku":"9780749496999","price":41.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780749496999.jpg?v=1723810760"},{"product_id":"startups-pivots-and-popups-9780749497460","title":"StartUps Pivots and PopUps","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cb\u003eRichard Hall\u003c\/b\u003e is an author of many business books. After a career in marketing, advertising and consulting, he now coaches senior executives in how to communicate, innovate, understand and implement change.\u003cb\u003eRachel Bell\u003c\/b\u003e is a serial entrepreneur and founder of six successful and award-winning PR companies.  As well as Chairman of The Academy Media Ltd, she is an active NED on several boards.  She's also a visitor in Entrepreneurship at the London Business School.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cul\u003e\u003cli\u003e\u003cul\u003e\n\u003cli\u003eChapter - 00: Prologue;\u003c\/li\u003e\n\u003cli\u003eChapter - 01: The ups and downs of starting a new business;\u003c\/li\u003e\n\u003cli\u003eChapter - 02: The start-up revolution;\u003c\/li\u003e\n\u003cli\u003eChapter - 03: Pivots, refinements and surprises;\u003c\/li\u003e\n\u003cli\u003eChapter - 04: Pop-ups, questions and experiments;\u003c\/li\u003e\n\u003cli\u003eChapter - 05: Start-ups - How to do them. How to succeed;\u003c\/li\u003e\n\u003cli\u003eChapter - 06: Conclusions and summary;\u003c\/li\u003e\n\u003cli\u003eChapter - 07: Bibliography;\u003c\/li\u003e\n\u003cli\u003eChapter - 08: Index\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/li\u003e\u003c\/ul\u003e","brand":"Kogan Page Ltd","offers":[{"title":"Default Title","offer_id":48736699154775,"sku":"9780749497460","price":22.28,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780749497460.jpg?v=1723810759"},{"product_id":"managing-successful-teams-9780749464400","title":"Managing Successful Teams","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cb\u003ePat Wellington\u003c\/b\u003e is an internationally recognised management consultant with over 20 years of experience. She has facilitated assignments in blue chip organizations such as Canon and Coca Cola, healthcare providers including the St Martins and Nuffield Hospitals, United Nations agencies in Rome and Geneva, and government bodies in the UK, the Gulf and South East Asia. She is also the author of \u003ci\u003eEffective Customer Care,\u003c\/i\u003e published by Kogan Page.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cul\u003e\u003cli\u003e\u003cul\u003e\n\u003cli\u003eChapter - 01: \tSetting the scene;\u003c\/li\u003e\n\u003cli\u003eChapter - 02: \tBack to basics – the fundamentals of working in teams;\u003c\/li\u003e\n\u003cli\u003eChapter - 03: \tSetting up a new team;\u003c\/li\u003e\n\u003cli\u003eChapter - 04: \tManaging the team once formed – motivation and performance management;\u003c\/li\u003e\n\u003cli\u003eChapter - 05: \tManaging the team once formed – communication, meetings, influencing and projects;\u003c\/li\u003e\n\u003cli\u003eChapter - 06: \tTaking over as manager of an established team;\u003c\/li\u003e\n\u003cli\u003eChapter - 07: \tProblems in the team;\u003c\/li\u003e\n\u003cli\u003eChapter - 08: \tLeading the virtual team;\u003c\/li\u003e\n\u003cli\u003eChapter - 09: \tThe future for teams\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/li\u003e\u003c\/ul\u003e","brand":"Kogan Page Ltd","offers":[{"title":"Default Title","offer_id":48736702955863,"sku":"9780749464400","price":16.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780749464400.jpg?v=1723810763"},{"product_id":"business-development-culture-9780749481919","title":"Business Development Culture","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cb\u003eAlex Moyle\u003c\/b\u003e has been in the business development and sales arena for over 20 years, delivering sales and training programmes to thousands of sales professionals and hundreds of Leaders. He comes from a recruitment background and is the founder of Elevated Recruiting and Selzig Consulting.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\"The impact of digital disruption in sales has never been fully explained until now in \u003ci\u003e\u003cb\u003eBusiness Development Culture\u003c\/b\u003e\u003c\/i\u003e. We all see it, all know it, but are collectively responding too slowly to changes that will have significant impact on every business. Moyle puts the sales efforts at the centre of this exploration, introducing the various areas of the business that must now consider how they support this effort. Culture will always be at the forefront of any sales leader's world, understanding the macro environment and ensuring that their sales force is mobile enough to handle the technology revolution may be the new challenge for the next 20 years. \u003cb\u003e\u003ci\u003eBusiness Development Culture\u003c\/i\u003e\u003c\/b\u003e is the book to help challenge and evolve this strategy.\" * Ben Turner, CEO, Association of Professional Sales *\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cul\u003e\n\u003cli\u003e\u003cul\u003e\u003cli\u003eChapter - 00: \tIntroduction to business development culture;\u003c\/li\u003e\u003c\/ul\u003e\u003c\/li\u003e\n\u003cli\u003eSection - PART ONE: Adapting to change is the new normal;\u003c\/li\u003e\n\u003cli\u003e\u003cul\u003e\n\u003cli\u003eChapter - 01: \tThe challenges of a changing market;\u003c\/li\u003e\n\u003cli\u003eChapter - 02: \tThe challenge of cultural change;\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/li\u003e\n\u003cli\u003eSection - PART TWO: Building a customer focus into your team;\u003c\/li\u003e\n\u003cli\u003e\u003cul\u003e\n\u003cli\u003eChapter - 03: \tBuilding the case for change – educating and inspiring your team;\u003c\/li\u003e\n\u003cli\u003eChapter - 04: \tDo your teams understand your customers?;\u003c\/li\u003e\n\u003cli\u003eChapter - 05: \tCreating a compelling, company-wide value proposition;\u003c\/li\u003e\n\u003cli\u003eChapter - 06: \tStreamlining the buying process throughout your business;\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/li\u003e\n\u003cli\u003eSection - PART THREE: Aligning company and personal goals;\u003c\/li\u003e\n\u003cli\u003e\u003cul\u003e\n\u003cli\u003eChapter - 07: \tDo you know what your employees want?;\u003c\/li\u003e\n\u003cli\u003eChapter - 08: \tPrioritizing the alignment of company and employee goals;\u003c\/li\u003e\n\u003cli\u003eChapter - 09: \tAvoid the smart dumb paradox – your team is a gold mine of ideas;\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/li\u003e\n\u003cli\u003eSection - PART FOUR: Creating a mutually productive work environment;\u003c\/li\u003e\n\u003cli\u003e\u003cul\u003e\n\u003cli\u003eChapter - 10: \tWhy collaboration is key to integrating sales culture;\u003c\/li\u003e\n\u003cli\u003eChapter - 11: \tHow to build confidence and capability;\u003c\/li\u003e\n\u003cli\u003eChapter - 12: \tSuccessful performance management in a business development context;\u003c\/li\u003e\n\u003cli\u003eChapter - 13: \tConclusion – a quick recap;\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Kogan Page Ltd","offers":[{"title":"Default Title","offer_id":48736704037207,"sku":"9780749481919","price":21.59,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780749481919.jpg?v=1723810763"},{"product_id":"the-apology-impulse-9780749493202","title":"The Apology Impulse","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cb\u003eSir Cary Cooper\u003c\/b\u003e, CBE, is the 50th Anniversary Professor of Organizational Psychology and Health at the ALLIANCE Manchester Business School. He holds the office of president of the CIPD, the British Academy of Management,  RELATE and Institute of Welfare.\u003cb\u003eSean O'Meara \u003c\/b\u003eis the founder and MD of Essential Content, a specialist content and PR agency. He's worked with leading organizations including The Co-Op Bank and the BBC.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cul\u003e\u003cli\u003e\u003cul\u003e\n\u003cli\u003eChapter - 01: Introduction;\u003c\/li\u003e\n\u003cli\u003eChapter - 02: Who’s been apologizing and what are they sorry about?;\u003c\/li\u003e\n\u003cli\u003eChapter - 03: The six reasons organizations apologize and the one reason they won’t;\u003c\/li\u003e\n\u003cli\u003eChapter - 04: Culture, values and consumer expectations;\u003c\/li\u003e\n\u003cli\u003eChapter - 05: The definitive modern apology and why everyone ignored it;\u003c\/li\u003e\n\u003cli\u003eChapter - 06: If everyone’s sorry, nobody is sorry;\u003c\/li\u003e\n\u003cli\u003eChapter - 07: How the experts apologize without saying sorry;\u003c\/li\u003e\n\u003cli\u003eChapter - 08: Schrödinger’s apology, grammatical deflections and evasions;\u003c\/li\u003e\n\u003cli\u003eChapter - 09: Crisis fatigue and the case for rationing apologies;\u003c\/li\u003e\n\u003cli\u003eChapter - 10: It’s not about you;\u003c\/li\u003e\n\u003cli\u003eChapter - 11: Keep trying;\u003c\/li\u003e\n\u003cli\u003eChapter - 12: ‘Forced to apologize’?;\u003c\/li\u003e\n\u003cli\u003eChapter - 13: ‘We got it wrong’;\u003c\/li\u003e\n\u003cli\u003eChapter - 14: Self-service apologies;\u003c\/li\u003e\n\u003cli\u003eChapter - 15: Optics anxiety and apologizing for how things look;\u003c\/li\u003e\n\u003cli\u003eChapter - 16: The true cost of corporate atonement;\u003c\/li\u003e\n\u003cli\u003eChapter - 17: The economics of saying sorry:;\u003c\/li\u003e\n\u003cli\u003eChapter - 18: Crisis communications and the potential for mischief;\u003c\/li\u003e\n\u003cli\u003eChapter - 19: Apology laundering;\u003c\/li\u003e\n\u003cli\u003eChapter - 20: Apologizing on behalf of others;\u003c\/li\u003e\n\u003cli\u003eChapter - 21: £1 million in sales in four days;\u003c\/li\u003e\n\u003cli\u003eChapter - 22: Don’t mistake kindness for weakness;\u003c\/li\u003e\n\u003cli\u003eChapter - 23: Conclusion;\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/li\u003e\u003c\/ul\u003e","brand":"Kogan Page Ltd","offers":[{"title":"Default Title","offer_id":48738432778583,"sku":"9780749493202","price":17.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780749493202.jpg?v=1720048328"},{"product_id":"sustainability-to-social-change-9781398604353","title":"Sustainability to Social Change","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cb\u003ePhilip Mirvis\u003c\/b\u003e is an organizational psychologist who serves as senior research fellow for the Global Network on Corporate Citizenship and Babson Social Innovation Lab. He is based in Ranchos des Taos, New Mexico. He has led public and corporate seminars, and lectured in over 50 nations throughout Asia, Europe, and Africa, and in Brazil and Australia.  \u003cb\u003eBradley Googins\u003c\/b\u003e is a retired professor and former Director of the Center of Corporate Citizenship at Boston College. He is currently a visiting professor of Strategy and Entrepreneurship at the Catholic University of Milan. He is based in Watertown, Massachusetts.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\"\u003ci\u003e\u003cb\u003eSustainability to Social Change\u003c\/b\u003e\u003c\/i\u003e is a great read. It tells you about our journey (the printable parts), where other forward-looking businesses are headed, and how you can lead your company to a better future-for business and the world. Have yourself a giant scoop.\" * Ben Cohen \u0026amp; Jerry Greenfield, Cofounders of Ben \u0026amp; Jerry’s *\u003cbr\u003e\"This wonderful book, based on hands-on research, is a practical guide to how companies can help lead social change. I love the examples and user-friendly format and will be applying the insights to the corporate boards I am a member of in Asia.\" * Dato Timothy Ong, Chairman of Asia Inc Forum *\u003cbr\u003e\"This book is a huge wake-up call for all business leaders. We are either going to live in co-existence with all our neighbors and the planet or there will be no existence. The book clearly demonstrates that hiding behind the current system is no longer an option. The inspiring case studies show that early systems innovators can deliver equitable value to all stakeholders.\" * Louis \"Tex\" Gunning, CEO at LeasePlan Corporation N.V. *\u003cbr\u003e\"A visionary call to action for all entrepreneurs! Instead of trying to sustainably reduce ourselves, Mirvis and Googins challenge us to actively build the future and align a deeper purpose into a long-term vision of what success can look like.\" * Jason Grenfell-Gardner, Founder of The J. Molner Company *\u003cbr\u003e\"This book is a comprehensive and focused look at corporate performance at the nexus between business and societal goals. Focusing on the lessons here can help you and your company to 'raise the bar' and uptick performance for all.\" * Stanley S. Litow, Former IBM Executive, Professor and Innovator in Residence at Duke University, and author of the Challenge for Business and Society: From Risk to Reward *\u003cbr\u003e\"In this insightful book, \u003cb\u003ePhil Mirvis\u003c\/b\u003e and \u003cb\u003eBrad Googins\u003c\/b\u003e argue that businesses play a crucial role as a voice for social change. But for that to work, they say business must transform the way it thinks about value. Read their timely account of why so many business leaders are finally embracing the sustainability agenda and how innovators are moving onward to regeneration. They know this is the future of business, markets and, ultimately, capitalism.\" * John Elkington, Co-founder of Environmental Data Services (ENDS), SustainAbility, and Volans and author of Green Swans: The Coming Boom in Regenerative Capitalism *\u003cbr\u003e\"\u003cb\u003ePhil Mirvis\u003c\/b\u003e and \u003cb\u003eBrad Googins\u003c\/b\u003e have long been leaders in the conscious business movement. In this important book, they point out that it is later than we realize; they capture the 'fierce urgency of now' and show how businesses can and must take the lead in bringing about social change. This book is an inspiring guide to how to move beyond 'doing less harm' to realizing a holistic vision of flourishing for all stakeholders.\" * Raj Sisodia, Co-founder \u0026amp; Chairman Emeritus at Conscious Capitalism Inc. and Distinguished University Professor of Conscious Enterprise at Tecnológico de Monterrey *\u003cbr\u003e\"\u003cb\u003ePhil Mirvis\u003c\/b\u003e and \u003cb\u003eBrad Googins\u003c\/b\u003e have written a magnificent book, deeply grounded in the real world, but it's not just for business leaders who want to win the hearts and minds of customers, employees, communities and partners. It's for everyone who cares about the business of building a better world. This book asks us to look in the mirror. It reminds us that the future is coming at us fast and that history has its eyes on us. But, most importantly, this is a leadership playbook designed to help you to meet the moment and propel your organization forward. It comes alive by showcasing real companies that are successfully transforming whole industries and leading the world's solution revolution to positive prosperity with intergenerational concern and world-changing intention.\" * David Cooperrider, Chair and Chuck Fowler Professor, Case Western Reserve University; Honorary Chair, Cooperrider Center for Appreciative Inquiry, Champlain College; author of Appreciative Inquiry *\u003cbr\u003e\"In this important book, \u003cb\u003ePhil Mirvis\u003c\/b\u003e and \u003cb\u003eBrad Googins\u003c\/b\u003e offer a roadmap for the next stage of business leadership. It takes you \u003ci\u003ebeyond \u003c\/i\u003esustainability to an evolving form of the market, and the role of business and the manager of tomorrow. It offers real examples and tools for developing a new kind of leader, one focused on mastering the domains of commerce while also recognizing that they have an interest and responsibility in maintaining the integrity, stability and equity of the system in which they practice that craft. Rather than exploit a broken market or political system for personal gain, future business leaders must take ownership for stewarding the institutions of the market. This book shows you how.\" * Andrew J. Hoffman, Holcim (US) Professor of Sustainable Enterprise, University of Michigan and author of Management as a Calling: Leading Business, Serving Society *\u003cbr\u003e\"Mirvis and Googins have produced a tremendously useful book on the role that executives can play in social change. Not only does this book cover the gambit of ideas related to sustainability and social change, it is chocker block full of examples that show how these ideas are put into practice. This book is a must-read for executives taking their company on the journey to social change.\" * Tima Bansal, Professor of Strategy at the Ivey Business School and Founder of Network for Business Sustainability *\u003cbr\u003e\"\u003ci\u003e\u003cb\u003eSustainability to Social Change\u003c\/b\u003e\u003c\/i\u003e begins with a concise yet comprehensive account of the corporate sustainability movement up to the present. The authors then offer principled, practical guidance on how to focus corporate goals towards social change. A valuable read.\" * Hannah Payson, Executive Director at the Center for Business, Government and Society in The Tuck School of Business at Dartmouth *\u003cbr\u003e\"At last, a book that blends the 'why' with the 'how': why it's important to embrace social change in business and how leaders can go about it. Data makes it clear that the public expects much more from the private sector, but business executives-even those who are committed-ask, 'What is it I am supposed to be doing now?' \u003ci\u003e\u003cb\u003eSustainability to Social Change\u003c\/b\u003e\u003c\/i\u003e lands at the right moment; drawing on decades of practical research and observation to show the way forward.\" * Judy Samuelson, Founder and Executive Director of Aspen Institute Business \u0026amp; Society Program and author The Six New Rules of Business: Creating Real Value in a Changing World *\u003cbr\u003e\"Business leading social change? It's easy enough to dismiss this idea, but \u003ci\u003e\u003cb\u003eSustainability to Social Change\u003c\/b\u003e \u003c\/i\u003eshows you that giants like Unilever, Ikea, and Novo Nordisk; smaller companies like Ashley Stewart and Lush and Ben \u0026amp; Jerry's; and B Corps are redefining the role of business in society. Read this thoughtful and timely book to get yourself and your company into the 'next' wave.\" * Sally Uren, CEO at Forum for the Future *\u003cbr\u003e\"Corporate social responsibility? Sustainability? All good... but NOT GOOD ENOUGH, so say \u003cb\u003ePhil Mirvis\u003c\/b\u003e and \u003cb\u003eBrad Googins\u003c\/b\u003e. They provide business leaders a GPS for the next challenge-to create social innovation and real value for their business \u003ci\u003eand\u003c\/i\u003e the world. The authors use stories, frameworks, reflections and insights from their decades of relentlessly examining and challenging the changing role of business in society to convincingly demonstrate that business leaders today can integrate purpose and profit successfully across the value chain.\" * Cheryl Kiser, Executive Director of the Lewis Institute for Social Innovation and The Babson Social Innovation Lab, and author of Creating Social Value: A Guide for Leaders and Changemakers *\u003cbr\u003e\"\u003ci\u003e\u003cb\u003eSustainability to Social Change\u003c\/b\u003e\u003c\/i\u003e makes a compelling case for businesses large and small to tackle the urgent economic, environmental and social challenges of our time. Mirvis and Googins provide solid evidence and engaging real-world examples of how companies are responding to shifting societal expectations and leading social change. This book shows you why such enlightened leadership is essential and how companies can do it!\" * Chris Coulter, CEO at GlobeScan and author of All In: The Future of Business Leadership *\u003cbr\u003e\"\u003ci\u003e\u003cb\u003eSustainability to Social Change\u003c\/b\u003e\u003c\/i\u003e will make you stop in your tracks and consider: what is business 'for'? \u003cb\u003ePhilip Mirvis\u003c\/b\u003e and \u003cb\u003eBradley Googins\u003c\/b\u003e explain how businesses can creatively address problems of inequality, climate change and much more. This book should inspire everyone in your organization, from new hires to the CEO.\" * Mark Hurst, Founder of Creative Good *\u003cbr\u003e\"In one sentence, Mirvis and Googins say it all: 'Learn from the changemakers and be one yourself.' This book-the result of the authors' unique longitudinal studies of inspiring business practices-is rich in illustrative examples, insightful analysis, memorable tips, and persuasive arguments on WHY business leaders must lead social change and HOW to move social value creation to the heart of your business.  So, let's get to work and lead that change!\" * Susanne Stormer, PwC Partner and Change Agent *\u003cbr\u003e\"The call to action in Mirvis and Googins' new book is important and timely. Business has made real progress over the past decade in addressing societal challenges, but results are 'too little' and 'too slow.' The authors don't stop at calling out the private sector's unhurried pace: they provide practical advice, along with checklists, scorecards and frameworks for leaders to rapidly evolve their businesses to meet the urgent needs of the world today.\" * Deirdre White, CEO at PYXERA Global *\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cul\u003e\n\u003cli\u003e\u003cul\u003e\u003cli\u003eChapter - 00: Introduction;\u003c\/li\u003e\u003c\/ul\u003e\u003c\/li\u003e\n\u003cli\u003eSection - ONE: Where We Are Now and What's Next;\u003c\/li\u003e\n\u003cli\u003e\u003cul\u003e\n\u003cli\u003eChapter - 01: Sustainability - The End of the Beginning;\u003c\/li\u003e\n\u003cli\u003eChapter - 02: Social Change - The Start of Something New;\u003c\/li\u003e\n\u003cli\u003eChapter - 03: Business as an Agent of Change - Trailblazers and Transformers;\u003c\/li\u003e\n\u003cli\u003eChapter - 04: Changemaking - Gearing Up to Lead Social Change;\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/li\u003e\n\u003cli\u003eSection - TWO: Lead Your Company into the Future;\u003c\/li\u003e\n\u003cli\u003e\u003cul\u003e\n\u003cli\u003eChapter - 05: Put Purpose First;\u003c\/li\u003e\n\u003cli\u003eChapter - 06: Make Prosperity Inclusive;\u003c\/li\u003e\n\u003cli\u003eChapter - 07: Engage the Whole Person;\u003c\/li\u003e\n\u003cli\u003eChapter - 08: Produce Social Value;\u003c\/li\u003e\n\u003cli\u003eChapter - 09: Revive the Planet;\u003c\/li\u003e\n\u003cli\u003eChapter - 10: Systemic Social Change;\u003c\/li\u003e\n\u003cli\u003eChapter - 11: Epilogue\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Kogan Page Ltd","offers":[{"title":"Default Title","offer_id":48738828583255,"sku":"9781398604353","price":25.64,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781398604353.jpg?v=1720050316"},{"product_id":"the-new-world-of-work-9781398602090","title":"The New World of Work","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cb\u003ePeter Cheese\u003c\/b\u003e is Chief Executive of the Chartered Institute of Personnel and Development (CIPD), the professional body for HR and people development. He is also Chair of the What Works Centre for Wellbeing. Based in London, UK, he writes and speaks widely on the themes of the future of work, and engages with politicians, policy makers, academics, business leaders and leaders in the people profession. Prior to the CIPD, he was Chair of the Institute of Leadership and Management after a long career at Accenture where he led the global consulting practice in people and organisation.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\"Few people have thought so long and hard about the future of work as Peter Cheese. His book offers a timely and comprehensive guide to the forces that will shape the work of tomorrow and lays down the challenge to all of us to help create a good work future.\" * Matthew Taylor, CEO, RSA, and author of the Taylor Review of Modern Working Practices *\u003cbr\u003e\"Peter's considerable experience in the world of HR makes this book on the future of the workplace and workforce a must read.\" * Lord Mark Price, former MD of Waitrose, Founder of Engaging Business and WorkL, and Chairman of Fair Trade UK, Member of the House of Lords *\u003cbr\u003e\"Peter Cheese's unique perch offers readers a thoughtful perspective on the changing world of work.  His observations are astute; his predictions compelling; and recommendations impactful.  With his insights, business and HR leaders will discover opportunity as they harness the uncertainty ahead.\" * Dave Ulrich, Rensis Likert Professor, Ross School of Business, University of Michigan,  Partner, The RBL Group *\u003cbr\u003e\"As a passionate advocate of equality in the Workplace, it is fantastic to see this book talk about the future of work and the challenges and the opportunities it will present. Everyone in business should read this. It opened my eyes to the future we all face.\" * Baroness Ruby McGregor-Smith, former CEO of Mitie Group, President of the British Chambers of Commerce, Member of the House of Lords *\u003cbr\u003e\"Never has the pace of change in the world been so rapid. And while we can't be certain of the future, as Peter Cheese sets out in this book, we can shape it. \u003cb\u003e\u003ci\u003eThe New World of Work\u003c\/i\u003e\u003c\/b\u003e is a compelling narrative of the factors at play and the principles at stake, and is a \"must\" read for policy makers, business people, educators, indeed for all of us, as it touches the heart of humanity and the skills we will all need to adapt and prosper in the future.\" * Sir Peter Estlin Former Lord Mayor of the City of London *\u003cbr\u003e\"For anyone wanting to better understand and glean valuable insights into the future of work and its drivers, challenges and opportunities, this book hits the target. Importantly, it also offers a set of principles to help guide us to a better future of work.\" * Professor Chris Warhurst, Director of the Institute for Employment Research, Warwick University *\u003cbr\u003e\"At a time of huge dislocation in the world of work this books provides context and ideas about how we adapt and adopt a new approach to work, workforce and workplace - a useful blueprint for all those working in an ambiguous time.\" * Helen Cook, Chief HR Officer, NatWest Group *\u003cbr\u003e\"When someone with great leadership experience is generous enough to share his wisdom and knowledge with others, it provides a short cut for the rest of us in finding solutions to the complex challenges we face. Peter has been more than generous in this book. However, Peter does more than be generous. Peter shows the reader how to navigate through choppy seas whilst maintaining our integrity, our compassion and our sense of responsibility for leaving the world of work a better place for the next generation. It's a \"must read\" book for all who are bothered about being trustworthy leaders.\"\" * Professor Veronica Hope Hailey, Director of Policy and Research, The Forward Institute, Professor Emeritus of Management Studies, University of Bath. *\u003cbr\u003e\"Good work is central to fulfilled personal lives and successful organisations.  Peter sets out the rationale for change along with practical insights to secure improved individual and organisational wellbeing.\" * Anne Sharp CBE, CEO Lincolns Inn and former CEO Acas *\u003cbr\u003e\"Peter is a leader on Human Resources, CEO of the Chartered Institute of Personnel and Development, and Chair of the What Works Centre: What Works Wellbeing, He knows a great deal about people and work. Human capital and organisation are his passion, and he is a highly respected and recognised consultant, speaker and writer in the field. Writing this book in a Covid-engulfed world, he discusses major shifts in technology, globalisation, geopolitics, education and training, all amid economic uncertainty. The volatility and ambiguity of our current world is made clear. We are at the point of new era and this book helps us to understand what should guide us for the future.\" * Professor Dame Carol Black, former President of Royal College of Physicians, Principal of Newnham College Cambridge, senior government advisor on health and wellbeing *\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cul\u003e\u003cli\u003e\u003cul\u003e\n\u003cli\u003eChapter - 01: A new era of work;\u003c\/li\u003e\n\u003cli\u003eChapter - 02: Economics and the economy;\u003c\/li\u003e\n\u003cli\u003eChapter - 03: Globalization and geopolitics;\u003c\/li\u003e\n\u003cli\u003eChapter - 04: Social and demographic change;\u003c\/li\u003e\n\u003cli\u003eChapter - 05: Technology: Automation, AI and beyond;\u003c\/li\u003e\n\u003cli\u003eChapter - 06: Education and learning;\u003c\/li\u003e\n\u003cli\u003eChapter - 07: Focusing on the right things;\u003c\/li\u003e\n\u003cli\u003eChapter - 08: Building responsible business;\u003c\/li\u003e\n\u003cli\u003eChapter - 09: Leadership for the future;\u003c\/li\u003e\n\u003cli\u003eChapter - 10: People strategy at the heart of business strategy;\u003c\/li\u003e\n\u003cli\u003eChapter - 11: Good work as a goal;\u003c\/li\u003e\n\u003cli\u003eChapter - 12: The agile learning organization;\u003c\/li\u003e\n\u003cli\u003eChapter - 13: Wellbeing as an outcome;\u003c\/li\u003e\n\u003cli\u003eChapter - 14: #WTF - What’s the future?;\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/li\u003e\u003c\/ul\u003e","brand":"Kogan Page Ltd","offers":[{"title":"Default Title","offer_id":48738828616023,"sku":"9781398602090","price":21.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781398602090.jpg?v=1720050316"},{"product_id":"the-business-of-winning-9781398602700","title":"The Business of Winning","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cb\u003eMark Gallagher\u003c\/b\u003e has worked in Formula One for almost four decades and spent 20 years working as senior executive within the management of Jordan, Red Bull Racing and Cosworth. Gallagher now heads up a Formula One business consultancy working with teams, sponsors and drivers on a wide range of corporate programmes. He also makes regular appearances in the media and is a features writer and columnist for \u003ci\u003eGP Racing Magazine\u003c\/i\u003e, \u003ci\u003eAutosport\u003c\/i\u003e and the Motorsport Network. He speaks for multinational companies at business events globally. He is based near Oxford, UK.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cul\u003e\u003cli\u003e\u003cul\u003e\n\u003cli\u003eChapter - 00: Foreword by David Coulthard MBE;\u003c\/li\u003e\n\u003cli\u003eChapter - 00: Preface;\u003c\/li\u003e\n\u003cli\u003eChapter - 01: Formula One – A global business;\u003c\/li\u003e\n\u003cli\u003eChapter - 02: Insights on leadership;\u003c\/li\u003e\n\u003cli\u003eChapter - 03: Building winning teams;\u003c\/li\u003e\n\u003cli\u003eChapter - 04: The diversity challenge;\u003c\/li\u003e\n\u003cli\u003eChapter - 05: Teamwork – The pit stop;\u003c\/li\u003e\n\u003cli\u003eChapter - 06: Formula One’s safety revolution;\u003c\/li\u003e\n\u003cli\u003eChapter - 07: Managing change;\u003c\/li\u003e\n\u003cli\u003eChapter - 08: The climate race;\u003c\/li\u003e\n\u003cli\u003eChapter - 09: Esports revolution;\u003c\/li\u003e\n\u003cli\u003eChapter - 10: Performance management;\u003c\/li\u003e\n\u003cli\u003eChapter - 11: Innovating to succeed;\u003c\/li\u003e\n\u003cli\u003eChapter - 12: Communication\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/li\u003e\u003c\/ul\u003e","brand":"Kogan Page Ltd","offers":[{"title":"Default Title","offer_id":48738828747095,"sku":"9781398602700","price":19.18,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781398602700.jpg?v=1720050316"},{"product_id":"myths-of-social-media-9781398607781","title":"Myths of Social Media","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cb\u003eMichelle Carvill \u003c\/b\u003eis Founder of Carvill Creative - a social media marketing agency whose clients include the BBC, Nuffield Health and Norbord.  Passionate about the digital future she advises clients on online marketing communication and social media strategies, and leads a team delivering practical social media planning and daily management. She is the author of \u003cb\u003e\u003ci\u003eGet Social\u003c\/i\u003e, \u003c\/b\u003epublished by Kogan Page.\u003cb\u003eIan MacRae\u003c\/b\u003e is a work psychologist, consultant, speaker, author and Managing Director of High Potential Psychology. He works with, and writes about, a wide range of topics relating to psychology and the workplace. He developed the High Potential Traits Inventory (HPTI), a personality assessment which has been translated into dozens of languages and used by over 50,000 people around the world. \u003cb\u003eMyths of Social Media \u003c\/b\u003eis his fifth book, he is co-author of \u003cb\u003e\u003ci\u003eMotivation and Performance\u003c\/i\u003e\u003c\/b\u003e and \u003cb\u003e\u003ci\u003eMyths of Work\u003c\/i\u003e, \u003c\/b\u003ealso part of the \u003cb\u003e\u003ci\u003eBusiness Myt\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cul\u003e\u003cli\u003e\u003cul\u003e\n\u003cli\u003eChapter - 00: Introduction;\u003c\/li\u003e\n\u003cli\u003eChapter - 01: Social media is a waste of time;\u003c\/li\u003e\n\u003cli\u003eChapter - 02: All social networks do the same thing;\u003c\/li\u003e\n\u003cli\u003eChapter - 03: Social media isn’t that influential;\u003c\/li\u003e\n\u003cli\u003eChapter - 04: Social media replaces real-life networking;\u003c\/li\u003e\n\u003cli\u003eChapter - 05: Social media marketing is a dark art;\u003c\/li\u003e\n\u003cli\u003eChapter - 06: It’s not worth responding to criticism on social media;\u003c\/li\u003e\n\u003cli\u003eChapter - 07: Sharing more content is always better;\u003c\/li\u003e\n\u003cli\u003eChapter - 08: Social media is free;\u003c\/li\u003e\n\u003cli\u003eChapter - 09: Social media can replace your business website;\u003c\/li\u003e\n\u003cli\u003eChapter - 10: Social media activity is purely a marketing function;\u003c\/li\u003e\n\u003cli\u003eChapter - 11: Social media cannot be done well in-house;\u003c\/li\u003e\n\u003cli\u003eChapter - 12: Social media means my business has to be available 24\/7;\u003c\/li\u003e\n\u003cli\u003eChapter - 13: Social media is no use for internal communications;\u003c\/li\u003e\n\u003cli\u003eChapter - 14: Employees know what is expected of them on social media;\u003c\/li\u003e\n\u003cli\u003eChapter - 15: Social media is not effective for business development;\u003c\/li\u003e\n\u003cli\u003eChapter - 16: It’s not possible to measure social media ROI;\u003c\/li\u003e\n\u003cli\u003eChapter - 17: Digital natives are all social media experts;\u003c\/li\u003e\n\u003cli\u003eChapter - 18: Social media influencers are a new phenomenon;\u003c\/li\u003e\n\u003cli\u003eChapter - 19: People have different personalities on social media;\u003c\/li\u003e\n\u003cli\u003eChapter - 20: Saying the wrong thing on social media will get me cancelled;\u003c\/li\u003e\n\u003cli\u003eChapter - 21: Public social media profiles are fair game for employers and recruiters;\u003c\/li\u003e\n\u003cli\u003eChapter - 22: Business leaders don’t need a presence on social media;\u003c\/li\u003e\n\u003cli\u003eChapter - 23: Social media is full of #fakenews;\u003c\/li\u003e\n\u003cli\u003eChapter - 24: Social media is the best source of information;\u003c\/li\u003e\n\u003cli\u003eChapter - 25: Social media intensifies information bubbles;\u003c\/li\u003e\n\u003cli\u003eChapter - 26: Social media is not strategic;\u003c\/li\u003e\n\u003cli\u003eChapter - 27: Social media is purely for broadcasting;\u003c\/li\u003e\n\u003cli\u003eChapter - 28: Oversharing on social media can reveal trade secrets;\u003c\/li\u003e\n\u003cli\u003eChapter - 29: Being active on social media lets me control my digital footprint;\u003c\/li\u003e\n\u003cli\u003eChapter - 30: Social networks will protect my data\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/li\u003e\u003c\/ul\u003e\u003c\/i\u003e\u003c\/b\u003e","brand":"Kogan Page Ltd","offers":[{"title":"Default Title","offer_id":48738828910935,"sku":"9781398607781","price":12.34,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781398607781.jpg?v=1720050319"},{"product_id":"from-logistics-strategy-to-macrologistics-imperatives-for-a-developing-world-9781789664010","title":"From Logistics Strategy to Macrologistics:","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eMacrologistics is a strategic view of logistics as a production factor on national scales to support a shift towards sustainability. The book details logistics' evolution from a functional discipline to a value chain optimiser and, ultimately, an enabler of sustainability, including the evolution of metrics to support this shift. Macrologistics instrumentation involves striving towards the lowest total cost of ownership for national economies where, to improve decision-making, these costs should ultimately include the societal and ecological costs incurred due to logistics activities.  \u003cb\u003eFrom Logistics Strategy to Macrologistics\u003c\/b\u003e represents macrologistics research outputs for a number of developing economies, identifying distinctive macrologistics policy and infrastructure investments themes to address national logistics challenges in developing economies. The book culminates in a discussion on the potential future role of logistics to support the shift to a more sustainable society, where an acceptance of a degrowth paradigm might be required, and even advisable, for a more secure, fulfilling future. Logistics (and economics) scholars, researchers and practitioners should steer their work towards contributing to the development of an ecologically sustainable society, where resources and returns are shared widely, sustainably and equitably.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cul\u003e\u003cli\u003e\u003cul\u003e\n\u003cli\u003eChapter - 01: An introduction to logistics and macrologistics;\u003c\/li\u003e\n\u003cli\u003eChapter - 02: Business logistics and its role in customer service;\u003c\/li\u003e\n\u003cli\u003eChapter - 03: Measuring and communicating the value of logistics;\u003c\/li\u003e\n\u003cli\u003eChapter - 04: An introduction to strategy;\u003c\/li\u003e\n\u003cli\u003eChapter - 05: Logistics strategy;\u003c\/li\u003e\n\u003cli\u003eChapter - 06: Strategy implementation and change management;\u003c\/li\u003e\n\u003cli\u003eChapter - 07: The need for macrologistics;\u003c\/li\u003e\n\u003cli\u003eChapter - 08: The instrumentation of macrologistics;\u003c\/li\u003e\n\u003cli\u003eChapter - 09: Macrologistics strategy;\u003c\/li\u003e\n\u003cli\u003eChapter - 10: Logistics and the future\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/li\u003e\u003c\/ul\u003e","brand":"Kogan Page Ltd","offers":[{"title":"Default Title","offer_id":48741685002583,"sku":"9781789664010","price":52.24,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781789664010.jpg?v=1720058423"},{"product_id":"future-shaper-how-leaders-can-take-charge-in-an-uncertain-world-9781789662207","title":"Future Shaper: How Leaders Can Take Charge in an","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eWe live in a world of continuous uncertainty and on the brink of a massive digital and AI-powered shift. What should leaders do?    The answer is not to shy away from inevitable changes and more uncertainty, but to have the courage to face it.     Leaders need to take charge by embracing new technologies and ideas and converting these into opportunities for leadership innovation. The best ways for leaders to predict the future is to help create the future.  \u003cb\u003e\u003ci\u003eFuture Shaper\u003c\/i\u003e\u003c\/b\u003e is about giving back a sense of control. It's about empowering leaders to take charge and shape the future. \u003cb\u003eNiamh O'Keeffe\u003c\/b\u003e asks leaders to re-calibrate their leadership skills to include imagination and courage, to embrace innovation and drive growth and create a better future.    \u003cb\u003e\u003ci\u003e Future Shaper\u003c\/i\u003e\u003c\/b\u003e helps readers to:   · Embrace new digital technologies, understand AI and equip themselves for those not-yet-invented challenges  · Gain insights from today's successful leaders  · Make an impact and feel more in control using an easy-to-understand leadership framework\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\"In today's world of mixed signals and rapid change, we need our leaders to evolve their skills and step up to a new decade where use of technology and talent will be at the heart of competitive advantage. \u003cb\u003eNiamh O'Keeffe\u003c\/b\u003e's  future shaper framework and approach provides a structured guide and advice on how to navigate leadership complexity and stay relevant. This book is a valuable and practical resource. It is a highly recommended read that will deliver a worthwhile on-going leadership dividend.\"\" * Mark Spelman, Head of Thought Leadership, World Economic Forum *\u003cbr\u003e\"\u003cb\u003e\u003ci\u003eFuture Shaper\u003c\/i\u003e\u003c\/b\u003e insightfully describes the challenges of leadership in a rapidly accelerating technology centric world of change and is replete with practical frameworks for reflecting on what it takes to shape an organizations future in the face of systemic uncertainty and changing workforce expectations. It is a thought provoking and practical guide to the serious student of leadership.\" * Tim Breene, CEO World Relief, and co-author of Jumping the S-Curve *\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cul\u003e\n\u003cli\u003eSection - ONE: Leadership overwhelm;\u003c\/li\u003e\n\u003cli\u003e\u003cul\u003e\u003cli\u003eChapter - 01: The exhilaration and exhaustion of being a leader today;\u003c\/li\u003e\u003c\/ul\u003e\u003c\/li\u003e\n\u003cli\u003eSection - TWO: Empower yourself;\u003c\/li\u003e\n\u003cli\u003e\u003cul\u003e\u003cli\u003eChapter - 02: Future shaper leadership intelligence playbook;\u003c\/li\u003e\u003c\/ul\u003e\u003c\/li\u003e\n\u003cli\u003eSection - THREE: Five key fundamentals of future shaping leadership intelligence;\u003c\/li\u003e\n\u003cli\u003e\u003cul\u003e\n\u003cli\u003eChapter - 03: Preferable - establish your preferred future outcome;\u003c\/li\u003e\n\u003cli\u003eChapter - 04: Persuade - convince people to follow you;\u003c\/li\u003e\n\u003cli\u003eChapter - 05: Persist - be resilient and stay the course;\u003c\/li\u003e\n\u003cli\u003eChapter - 06: Prove - nurture successful teams and deliver the right results;\u003c\/li\u003e\n\u003cli\u003eChapter - 07: Platform - power up your network and multiply your impact;\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/li\u003e\n\u003cli\u003eSection - FOUR: Future shaper leadership intelligence traits;\u003c\/li\u003e\n\u003cli\u003e\u003cul\u003e\n\u003cli\u003eChapter - 08: F.U.T.U.R.E. shaper leadership traits\u003c\/li\u003e\n\u003cli\u003eChapter - 09: Future S.H.A.P.E.R. leadership traits;\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/li\u003e\n\u003cli\u003eSection - FIVE: SHAPE A better future for everyone;\u003c\/li\u003e\n\u003cli\u003e\u003cul\u003e\n\u003cli\u003eChapter - 10: Create a positive ripple effect on the world around you;\u003c\/li\u003e\n\u003cli\u003eChapter - 11: References;\u003c\/li\u003e\n\u003cli\u003eChapter - 12: Index\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Kogan Page Ltd","offers":[{"title":"Default Title","offer_id":48741685199191,"sku":"9781789662207","price":37.5,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781789662207.jpg?v=1720058424"},{"product_id":"how-to-be-a-brilliant-thinker-9780749455064","title":"How to be a Brilliant Thinker","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003ePaul Sloane is an experienced speaker, course leader and facilitator as well as a leading author of lateral thinking puzzles with some 17 books published. He is a recognised authority on innovation and creative speaking and he speaks and gives workshops on these subjects to leading corporations around the world. He has written The Leader's Guide to Lateral Thinking Skills and The Innovative Leader, also published by Kogan Page.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\"This marvellous new book reveals to how jump out of your well-worn mental habits, beliefs and assumptions and into some powerful, profitable new ways of thinking. If you want to make an impact in your world, then read How to be a Brilliant Thinker!\" * Chuck Frey, Founder and Publisher, InnovationTools.com *\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cul\u003e\u003cli\u003e\u003cul\u003e\n\u003cli\u003eChapter - 01: \tThe need for different thinking;\u003c\/li\u003e\n\u003cli\u003eChapter - 02: \tConsider the opposite;\u003c\/li\u003e\n\u003cli\u003eChapter - 03: \tConfront assumptions;\u003c\/li\u003e\n\u003cli\u003eChapter - 04: \tAnalyse problems;\u003c\/li\u003e\n\u003cli\u003eChapter - 05: \tAsk questions;\u003c\/li\u003e\n\u003cli\u003eChapter - 06: \tThink in combinations;\u003c\/li\u003e\n\u003cli\u003eChapter - 07: \tParallel thinking;\u003c\/li\u003e\n\u003cli\u003eChapter - 08: \tThink creatively;\u003c\/li\u003e\n\u003cli\u003eChapter - 09: \tThink laterally;\u003c\/li\u003e\n\u003cli\u003eChapter - 10: \tThink what no one else thinks;\u003c\/li\u003e\n\u003cli\u003eChapter - 11: \tEvaluate ideas;\u003c\/li\u003e\n\u003cli\u003eChapter - 12: \tMake difficult decisions;\u003c\/li\u003e\n\u003cli\u003eChapter - 13: \tDevelop your verbal thinking;\u003c\/li\u003e\n\u003cli\u003eChapter - 14: \tThink mathematically;\u003c\/li\u003e\n\u003cli\u003eChapter - 15: \tGet to grips with probability;\u003c\/li\u003e\n\u003cli\u003eChapter - 16: \tThink visually;\u003c\/li\u003e\n\u003cli\u003eChapter - 17: \tDevelop your emotional intelligence;\u003c\/li\u003e\n\u003cli\u003eChapter - 18: \tBe a brilliant conversationalist;\u003c\/li\u003e\n\u003cli\u003eChapter - 19: \tWin arguments;\u003c\/li\u003e\n\u003cli\u003eChapter - 20: \tPonder;\u003c\/li\u003e\n\u003cli\u003eChapter - 21: \tMaximize your memory;\u003c\/li\u003e\n\u003cli\u003eChapter - 22: \tExperiment, fail and learn;\u003c\/li\u003e\n\u003cli\u003eChapter - 23: \tTell stories;\u003c\/li\u003e\n\u003cli\u003eChapter - 24: \tThink humorously;\u003c\/li\u003e\n\u003cli\u003eChapter - 25: \tThink positively;\u003c\/li\u003e\n\u003cli\u003eChapter - 26: \tSet goals;\u003c\/li\u003e\n\u003cli\u003eChapter - 27: \tPrioritize and focus;\u003c\/li\u003e\n\u003cli\u003eChapter - 28: \tTurn thinking into action;\u003c\/li\u003e\n\u003cli\u003eChapter - 29: \tCommon thinking errors;\u003c\/li\u003e\n\u003cli\u003eChapter - 30: \tBoost your brain;\u003c\/li\u003e\n\u003cli\u003eChapter - 31: \tGames for brilliant thinkers;\u003c\/li\u003e\n\u003cli\u003eChapter - 32: \tSummary – a checklist for the brilliant thinker\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/li\u003e\u003c\/ul\u003e","brand":"Kogan Page Ltd","offers":[{"title":"Default Title","offer_id":48865722040663,"sku":"9780749455064","price":16.09,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780749455064.jpg?v=1722275268"},{"product_id":"the-leadership-of-muhammad-9780749460761","title":"The Leadership of Muhammad","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cb\u003eJohn Adair\u003c\/b\u003e is the world's leading authority on leadership and leadership development. Over a million managers worldwide have taken part in the Action-Centred Leadership programmes he pioneered. John was also the only British national serviceman to serve in the Arab Legion, where he became adjutant of a Bedouin regiment. He is the author of over 50 books, many of which are published by Kogan Page, including the leadership classics, \u003ci\u003eNot Bosses But Leaders\u003c\/i\u003e and \u003ci\u003eHow to Grow Leaders\u003c\/i\u003e.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\"Integrity, courage, practicality, and other virtues are the focus, and makes 'The Leadership of Muhammad' a certainly intriguing read. \u003ci\u003eThe Midwest Book Review, October 2010\u003c\/i\u003e\" * The Midwest Book Review *\u003cbr\u003e\"Authoritative and wise.\" * Warren Bennis, Distinguished Professor of Management, University of Southern California *\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cul\u003e\u003cli\u003e\u003cul\u003e\n\u003cli\u003eChapter - 00: \tIntroduction;\u003c\/li\u003e\n\u003cli\u003eChapter - 01: \tIn the black tents of Bani Sa’d;\u003c\/li\u003e\n\u003cli\u003eChapter - 02: \tThe shepherd;\u003c\/li\u003e\n\u003cli\u003eChapter - 03: \tCaravan leader;\u003c\/li\u003e\n\u003cli\u003eChapter - 04: \tDwellers of the desert;\u003c\/li\u003e\n\u003cli\u003eChapter - 05: \tMuhammad ‘the Trustworthy One’;\u003c\/li\u003e\n\u003cli\u003eChapter - 06: \tSharing in hardship;\u003c\/li\u003e\n\u003cli\u003eChapter - 07: \tHumility;\u003c\/li\u003e\n\u003cli\u003eChapter - 08: \tFrom past to present\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/li\u003e\u003c\/ul\u003e","brand":"Kogan Page Ltd","offers":[{"title":"Default Title","offer_id":48865722401111,"sku":"9780749460761","price":17.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780749460761.jpg?v=1722275270"},{"product_id":"the-reward-management-toolkit-9780749461676","title":"The Reward Management Toolkit","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cb\u003eMichael Armstrong\u003c\/b\u003e is a former Chief Examiner of the CIPD. He has sold over 500,000 books on the subject of HRM (published with Kogan Page).\u003cb\u003eAnn Cummins\u003c\/b\u003e is a management consultant specializing in reward and performance management.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cul\u003e\u003cli\u003e\u003cul\u003e\n\u003cli\u003eChapter - 00: \tIntroduction: the tools and how they are used;\u003c\/li\u003e\n\u003cli\u003eChapter - 01: \tReward reviews;\u003c\/li\u003e\n\u003cli\u003eChapter - 02: \tReward strategy;\u003c\/li\u003e\n\u003cli\u003eChapter - 03: \tTotal rewards;\u003c\/li\u003e\n\u003cli\u003eChapter - 04: \tReward risk management;\u003c\/li\u003e\n\u003cli\u003eChapter - 05: \tJob evaluation;\u003c\/li\u003e\n\u003cli\u003eChapter - 06: \tMarket analysis;\u003c\/li\u003e\n\u003cli\u003eChapter - 07: \tBase pay management;\u003c\/li\u003e\n\u003cli\u003eChapter - 08: \tContingent pay;\u003c\/li\u003e\n\u003cli\u003eChapter - 09: \tBonus schemes;\u003c\/li\u003e\n\u003cli\u003eChapter - 10: \tExecutive remuneration;\u003c\/li\u003e\n\u003cli\u003eChapter - 11: \tInternational reward;\u003c\/li\u003e\n\u003cli\u003eChapter - 12: \tEmployee benefits;\u003c\/li\u003e\n\u003cli\u003eChapter - 13: \tPay reviews;\u003c\/li\u003e\n\u003cli\u003eChapter - 14: \tEvaluating reward\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/li\u003e\u003c\/ul\u003e","brand":"Kogan Page Ltd","offers":[{"title":"Default Title","offer_id":48865722433879,"sku":"9780749461676","price":37.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780749461676.jpg?v=1722275270"},{"product_id":"customer-care-excellence-9780749457051","title":"Customer Care Excellence","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cb\u003eSarah Cook \u003c\/b\u003eis a management development consultant who specialises in customer care. She is currently Managing Director of the Stairway Consultancy. Sarah previously worked as a marketing manager for Unilever and as Head of Customer Care for a retail management consultancy.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cul\u003e\u003cli\u003e\u003cul\u003e\n\u003cli\u003eChapter - 01: \tAn introduction to customer care;\u003c\/li\u003e\n\u003cli\u003eChapter - 02: \tHow managers need to drive and support a service strategy;\u003c\/li\u003e\n\u003cli\u003eChapter - 03: \tListening to customers;\u003c\/li\u003e\n\u003cli\u003eChapter - 04: \tImplementing a service excellence strategy;\u003c\/li\u003e\n\u003cli\u003eChapter - 05: \tEmpowerment and ownership;\u003c\/li\u003e\n\u003cli\u003eChapter - 06: \tThe internal customer;\u003c\/li\u003e\n\u003cli\u003eChapter - 07: \tTraining and development for customer service;\u003c\/li\u003e\n\u003cli\u003eChapter - 08: \tCommunications;\u003c\/li\u003e\n\u003cli\u003eChapter - 09: \tRecognition and reward;\u003c\/li\u003e\n\u003cli\u003eChapter - 10: \tSustaining a customer focus\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/li\u003e\u003c\/ul\u003e","brand":"Kogan Page Ltd","offers":[{"title":"Default Title","offer_id":48865722466647,"sku":"9780749457051","price":29.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780749457051.jpg?v=1722275270"},{"product_id":"successful-interview-skills-9780749456528","title":"Successful Interview Skills","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eRebecca Corfield is a consultant and trainer on career development, management and presentation issues. A former President of the National Institute of Career Guidance, she advises individuals and companies on career issues and personal change. In demand as a conference speaker, trainer and coach, Rebecca is also the author of Preparing the Perfect CV.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cul\u003e\u003cli\u003e\u003cul\u003e\n\u003cli\u003eChapter - 00: \tIntroduction;\u003c\/li\u003e\n\u003cli\u003eChapter - 01: \tThe interview;\u003c\/li\u003e\n\u003cli\u003eChapter - 02: \tWhat employers are looking for;\u003c\/li\u003e\n\u003cli\u003eChapter - 03: \tPlanning and preparation;\u003c\/li\u003e\n\u003cli\u003eChapter - 04: \tCreating the best impression;\u003c\/li\u003e\n\u003cli\u003eChapter - 05: \tMaking a presentation;\u003c\/li\u003e\n\u003cli\u003eChapter - 06: \tAnswering interview questions;\u003c\/li\u003e\n\u003cli\u003eChapter - 07: \tBringing it all together\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/li\u003e\u003c\/ul\u003e","brand":"Kogan Page Ltd","offers":[{"title":"Default Title","offer_id":48865722499415,"sku":"9780749456528","price":12.34,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780749456528.jpg?v=1722275270"},{"product_id":"brand-success-9780749462871","title":"Brand Success","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cb\u003eMatt Haig\u003c\/b\u003e is an acclaimed writer and journalist. He is the author of the the best-selling \u003ci\u003eBrand Failures,\u003c\/i\u003e (published by Kogan Page) and also several best-selling novels, including \u003ci\u003eThe Radleys\u003c\/i\u003e, \u003ci\u003eThe Dead Fathers Club\u003c\/i\u003e and \u003ci\u003eThe Last Family in England \u003c\/i\u003e(Vintage).\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\"Ideal for executives or PR pros who wish to learn about successful brands through practical examples.\" * PR Week *\u003cbr\u003e\"A comprehensive collection of brand success stories that will enable the reader to identify the factors behind these successes.\" * Publishing News *\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cul\u003e\u003cli\u003e\u003cul\u003e\n\u003cli\u003eChapter - 00: \tIntroduction;\u003c\/li\u003e\n\u003cli\u003eChapter - 01: \tInnovation brands;\u003c\/li\u003e\n\u003cli\u003eChapter - 02: \tPioneer brands;\u003c\/li\u003e\n\u003cli\u003eChapter - 03: \tDistraction brands;\u003c\/li\u003e\n\u003cli\u003eChapter - 04: \tStreamlined brands;\u003c\/li\u003e\n\u003cli\u003eChapter - 05: \tMuscle brands;\u003c\/li\u003e\n\u003cli\u003eChapter - 06: \tDistinction brands;\u003c\/li\u003e\n\u003cli\u003eChapter - 07: \tStatus brands;\u003c\/li\u003e\n\u003cli\u003eChapter - 08: \tPeople brands;\u003c\/li\u003e\n\u003cli\u003eChapter - 09: \tResponsibility brands;\u003c\/li\u003e\n\u003cli\u003eChapter - 10: \tBroad brands;\u003c\/li\u003e\n\u003cli\u003eChapter - 11: \tEmotion brands;\u003c\/li\u003e\n\u003cli\u003eChapter - 12: \tDesign brands;\u003c\/li\u003e\n\u003cli\u003eChapter - 13: \tConsistent brands;\u003c\/li\u003e\n\u003cli\u003eChapter - 14: \tAdvertiser brands;\u003c\/li\u003e\n\u003cli\u003eChapter - 15: \tDistribution brands;\u003c\/li\u003e\n\u003cli\u003eChapter - 16: \tSpeed brands;\u003c\/li\u003e\n\u003cli\u003eChapter - 17: \tEvolution brands;\u003c\/li\u003e\n\u003cli\u003eChapter - 18: \tThe BRIC brands\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/li\u003e\u003c\/ul\u003e","brand":"Kogan Page Ltd","offers":[{"title":"Default Title","offer_id":48865722532183,"sku":"9780749462871","price":23.74,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780749462871.jpg?v=1722275270"},{"product_id":"the-new-successful-large-account-management-9780749462901","title":"The New Successful Large Account Management","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cb style=\"font-family: verdana, tahoma; font-size: x-small;\"\u003eRobert B Miller \u003c\/b\u003eof Miller Heiman, a global leader in sales training, brings almost 40 years' experience in sales, consulting and executive management to help clients succeed in the sales arena. \u003cb style=\"font-family: verdana, tahoma; font-size: 10px;\"\u003eStephen E Heiman, \u003c\/b\u003ethe former President, CEO and Chairman of Miller Heiman, has worked in sales development for over 30 years.\u003cb\u003eTad Tuleja\u003c\/b\u003e is Miller Heiman's staff writer. They are also the authors of the other Miller Heiman best-sellers, \u003cb\u003e\u003ci\u003eThe New Strategic Selling\u003c\/i\u003e\u003c\/b\u003e and \u003cb\u003e\u003ci\u003eThe New Conceptual Selling\u003c\/i\u003e\u003c\/b\u003e.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cul\u003e\n\u003cli\u003e\u003cul\u003e\u003cli\u003eChapter - 00: Introduction: Back to growth;\u003c\/li\u003e\u003c\/ul\u003e\u003c\/li\u003e\n\u003cli\u003eSection - ONE: Basic Principles;\u003c\/li\u003e\n\u003cli\u003e\u003cul\u003e\n\u003cli\u003eChapter - 01: The new landscape of account management: eight lessons;\u003c\/li\u003e\n\u003cli\u003eChapter - 02: Selecting the Large Account;\u003c\/li\u003e\n\u003cli\u003eChapter - 03: A real-world example;\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/li\u003e\n\u003cli\u003eSection - TWO: Situation Appraisal;\u003c\/li\u003e\n\u003cli\u003e\u003cul\u003e\n\u003cli\u003eChapter - 04: The Buy-Sell Hierarchy;\u003c\/li\u003e\n\u003cli\u003eChapter - 05: Preparing the ground;\u003c\/li\u003e\n\u003cli\u003eChapter - 06: Strategic Players;\u003c\/li\u003e\n\u003cli\u003eChapter - 07: The Account’s Trends and Opportunities;\u003c\/li\u003e\n\u003cli\u003eChapter - 08: Your Strengths and Vulnerabilities;\u003c\/li\u003e\n\u003cli\u003eChapter - 09: Situation Appraisal summary;\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/li\u003e\n\u003cli\u003eSection - THREE: Strategic Analysis;\u003c\/li\u003e\n\u003cli\u003e\u003cul\u003e\n\u003cli\u003eChapter - 10: Charter Statement;\u003c\/li\u003e\n\u003cli\u003eChapter - 11: Goals;\u003c\/li\u003e\n\u003cli\u003eChapter - 12: Focus Investments;\u003c\/li\u003e\n\u003cli\u003eChapter - 13: Stop Investments;\u003c\/li\u003e\n\u003cli\u003eChapter - 14: Revenue Targets;\u003c\/li\u003e\n\u003cli\u003eChapter - 15: Pre-Action Overview;\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/li\u003e\n\u003cli\u003eSection - FOUR: Execution;\u003c\/li\u003e\n\u003cli\u003e\u003cul\u003e\n\u003cli\u003eChapter - 16: Actioning the strategy;\u003c\/li\u003e\n\u003cli\u003eChapter - 17: Ninety-Day Review;\u003c\/li\u003e\n\u003cli\u003eChapter - 18: The LAMP® advantage\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Kogan Page Ltd","offers":[{"title":"Default Title","offer_id":48865722597719,"sku":"9780749462901","price":28.49,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780749462901.jpg?v=1722275270"},{"product_id":"the-complete-personality-assessment-9780749463731","title":"The Complete Personality Assessment","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cb\u003eJim Barrett\u003c\/b\u003e is a chartered psychologist and consultant with many years` experience in advising organizations of all sizes on their selection procedures and assessment systems. He is the co-author of the international best-seller\u003ci\u003e Test Your Own Aptitude\u003c\/i\u003e, and also \u003ci\u003eHow to Pass Advanced Aptitude Tests\u003c\/i\u003e, \u003ci\u003eCareer, Aptitude \u0026amp; Selection Tests\u003c\/i\u003e and \u003ci\u003eUltimate Aptitude Tests, \u003c\/i\u003eall published by Kogan Page. \u003cb\u003eHugh Green\u003c\/b\u003e has a lifetime of experience in individual and organization development both as a group human resources director and as an external consultant. He is a Chartered Fellow of the Chartered Institute of Personnel and Development.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cul\u003e\u003cli\u003e\u003cul\u003e\n\u003cli\u003eChapter - 00: \tIntroduction;\u003c\/li\u003e\n\u003cli\u003eChapter - 01: \tWho are you?;\u003c\/li\u003e\n\u003cli\u003eChapter - 02: \tWhat do you want to do?;\u003c\/li\u003e\n\u003cli\u003eChapter - 03: \tYour work and life balance\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/li\u003e\u003c\/ul\u003e","brand":"Kogan Page Ltd","offers":[{"title":"Default Title","offer_id":48865722827095,"sku":"9780749463731","price":16.14,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780749463731.jpg?v=1722275271"},{"product_id":"the-new-strategic-brand-management-9780749465155","title":"The New Strategic Brand Management","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cb\u003eJean-Noël Kapferer\u003c\/b\u003e is one of the world's foremost thought leaders on luxury brands. An active researcher, he is an HEC Paris graduate and holds a PhD from Northwestern University's Kellogg Business School. \u003cb\u003eKapferer\u003c\/b\u003e is author of \u003cb\u003e\u003ci\u003eKapferer on Luxury\u003c\/i\u003e\u003c\/b\u003e and co-author of \u003ci\u003e\u003cb\u003eThe Luxury Strategy\u003c\/b\u003e\u003c\/i\u003e (both published by Kogan Page). He is a sought after speaker, leading seminars on luxury worldwide at institutions including HEC Paris, Tsing Hua University Beijing, Seoul Luxury Business Institute and LBI Shanghai. He is also advisor to the president of Inseec Business School (Paris).\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\"New exciting ideas and perspectives on brand building.\" * Philip Kotler, 'The father of modern marketing' *\u003cbr\u003e\"Kapferer's book is one of the cornerstones of brand management in MBA programs today.\" * Anand P Rarnan, Senior Editor, Harvard Business Review *\u003cbr\u003e\"A magisterial work on brands.\" * Editor, The Journal of Product \u0026amp; Brand Management *\u003cbr\u003e\"If I had to use just one word to describe this book I would say it is \u003ci\u003ecomprehensive.\u003c\/i\u003e It\u003ci\u003e \u003c\/i\u003eprovides guidance through the entire branding process; no aspect of brand management is left untouched.\" * Michael Baicoianu, Branduniq.com *\u003cbr\u003e\"A fully and highly informative text. Well-written and brought to life through numerous appropriate examples.\" * International Journal of Research, The Market Research Society *\u003cbr\u003e\"Kapferer continues to be on the leading edge.\" * Earl N Powell, President Emeritus, Design Management Institute *\u003cbr\u003e\"One of the best books on brand management. Kapferer is thought provoking and always able to create new insights on various brand related topics.\" * Rik Riezebos, European Institute for Brand Management *\u003cbr\u003e\"A solid contribution written with depth and insight. I recommend it to all those who desire a further understanding of the various dimensions of brand management.\" * David Aaker, author of Managing Brand Equity *\u003cbr\u003e\"I have been 'blown away' by the depth of thinking, the rigour and the organized structure. It far surpasses anything I have encountered in the world of branding.\" * Scott Talgo, Managing Director at J Scott Consulting *\u003cbr\u003e\"The best book on branding.\" * Design Magazine *\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cul\u003e\n\u003cli\u003e\u003cul\u003e\u003cli\u003eChapter - 00: Introduction - Building the Brand when the Clients Are Empowered;\u003c\/li\u003e\u003c\/ul\u003e\u003c\/li\u003e\n\u003cli\u003eSection - ONE: Why is Branding So Strategic?;\u003c\/li\u003e\n\u003cli\u003e\u003cul\u003e\n\u003cli\u003eChapter - 01: Brand Equity in Question;\u003c\/li\u003e\n\u003cli\u003eChapter - 02: Strategic Implications of Branding;\u003c\/li\u003e\n\u003cli\u003eChapter - 03: Brand and Business Models;\u003c\/li\u003e\n\u003cli\u003eChapter - 04: Brand Diversity - How Specific Are Different Sectors?;\u003c\/li\u003e\n\u003cli\u003eChapter - 05: Managing Retail Brands;\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/li\u003e\n\u003cli\u003eSection - TWO: The Challenges of Modern Markets;\u003c\/li\u003e\n\u003cli\u003e\u003cul\u003e\n\u003cli\u003eChapter - 06: The New Brand Management;\u003c\/li\u003e\n\u003cli\u003eChapter - 07: Brand Identity and Positioning;\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/li\u003e\n\u003cli\u003eSection - THREE: Creating and Sustaining Brand Equity;\u003c\/li\u003e\n\u003cli\u003e\u003cul\u003e\n\u003cli\u003eChapter - 08: Launching the Brand;\u003c\/li\u003e\n\u003cli\u003eChapter - 09: Growing the Brand;\u003c\/li\u003e\n\u003cli\u003eChapter - 10: Sustaining a Brand Long Term;\u003c\/li\u003e\n\u003cli\u003eChapter - 11: Brand and Products - Identity and Change;\u003c\/li\u003e\n\u003cli\u003eChapter - 12: Growth Through Brand Extensions;\u003c\/li\u003e\n\u003cli\u003eChapter - 13: Brand Architecture;\u003c\/li\u003e\n\u003cli\u003eChapter - 14: Multi-Brand Portfolios;\u003c\/li\u003e\n\u003cli\u003eChapter - 15: Handling Name Changes and Brand Transfers;\u003c\/li\u003e\n\u003cli\u003eChapter - 16: Brand Turnaround and Rejuvenation;\u003c\/li\u003e\n\u003cli\u003eChapter - 17: Managing Global Brands;\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/li\u003e\n\u003cli\u003eSection - FOUR: Brand Valuation;\u003c\/li\u003e\n\u003cli\u003e\u003cul\u003e\u003cli\u003eChapter - 18: Financial Valuation and Accounting for Brands\u003c\/li\u003e\u003c\/ul\u003e\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Kogan Page Ltd","offers":[{"title":"Default Title","offer_id":48865722925399,"sku":"9780749465155","price":42.74,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780749465155.jpg?v=1722275271"},{"product_id":"selling-to-win-9780749466312","title":"Selling to Win","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cb style=\"font-family: verdana, tahoma; font-size: 10px;\"\u003eRichard Denny\u003c\/b\u003e is one of the foremost authorities on sales, management training and personal development. A highly sought-after inspirational speaker, he has been sharing his ideas on success and achievement around the world for over 20 years. He is also the author of Winning New Business, Motivate to Win, Communicate to Win and Succeed for Yourself (all published by Kogan Page). His books have sold over a quarter of a million copies worldwide.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\"The master of professional salesmanship\" * The Times *\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cul\u003e\u003cli\u003e\u003cul\u003e\n\u003cli\u003eChapter - 00: \tIntroduction;\u003c\/li\u003e\n\u003cli\u003eChapter - 01: \tSelling in perspective;\u003c\/li\u003e\n\u003cli\u003eChapter - 02: \tPlanning to win;\u003c\/li\u003e\n\u003cli\u003eChapter - 03: \tThe vital ingredient;\u003c\/li\u003e\n\u003cli\u003eChapter - 04: \tFinding the time;\u003c\/li\u003e\n\u003cli\u003eChapter - 05: \tFinding the business;\u003c\/li\u003e\n\u003cli\u003eChapter - 06: \tGetting the appointment;\u003c\/li\u003e\n\u003cli\u003eChapter - 07: \tThe rules of professional selling;\u003c\/li\u003e\n\u003cli\u003eChapter - 08: \tThe sales presentation;\u003c\/li\u003e\n\u003cli\u003eChapter - 09: \tClosing the sale;\u003c\/li\u003e\n\u003cli\u003eChapter - 10: \tThe principles of professionalism;\u003c\/li\u003e\n\u003cli\u003eChapter - 11: \tGiving real service;\u003c\/li\u003e\n\u003cli\u003eChapter - 12: \tHandling objections;\u003c\/li\u003e\n\u003cli\u003eChapter - 13: \tNegotiation;\u003c\/li\u003e\n\u003cli\u003eChapter - 14: \tLetter writing;\u003c\/li\u003e\n\u003cli\u003eChapter - 15: \tBody language;\u003c\/li\u003e\n\u003cli\u003eChapter - 16: \tAvoiding the negative;\u003c\/li\u003e\n\u003cli\u003eChapter - 17: \tDon’t quit\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/li\u003e\u003c\/ul\u003e","brand":"Kogan Page Ltd","offers":[{"title":"Default Title","offer_id":48865722958167,"sku":"9780749466312","price":17.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780749466312.jpg?v=1722275271"},{"product_id":"corporate-governance-ethics-and-csr-9780749463854","title":"Corporate Governance Ethics and CSR","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cb\u003eJohn Taylor\u003c\/b\u003e is a Senior Lecturer in accounting and auditing at Leeds Metropolitan University. He has substantial experience of working as an accountant in the audit profession and was formerly financial director of a company in the clothing industry.\u003cb\u003eJustine Simpson\u003c\/b\u003e is a Principal Lecturer in Accountancy Financial Services at Leeds Met. She teaches professional accounting qualifications (CIMA, CIPFA, ACCA) and management accountancy, project management, forensic accounting and financial management modules on BA Accounting Finance degree and MSc Accounting.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cul\u003e\u003cli\u003e\u003cul\u003e\n\u003cli\u003eChapter - 00: \tIntroduction;\u003c\/li\u003e\n\u003cli\u003eChapter - 01: \tThe need for trust;\u003c\/li\u003e\n\u003cli\u003eChapter - 02: \tCorporate culture;\u003c\/li\u003e\n\u003cli\u003eChapter - 03: \tEthical behaviour;\u003c\/li\u003e\n\u003cli\u003eChapter - 04: \tPrinciples of corporate governance;\u003c\/li\u003e\n\u003cli\u003eChapter - 05: \tThe role of the senior executives\/board;\u003c\/li\u003e\n\u003cli\u003eChapter - 06: \tAssessing performance and remuneration of directors and senior executives;\u003c\/li\u003e\n\u003cli\u003eChapter - 07: \tThe audit function;\u003c\/li\u003e\n\u003cli\u003eChapter - 08: \tCorporate governance and other stakeholders;\u003c\/li\u003e\n\u003cli\u003eChapter - 09: \tCorporate Social Responsibility and its reporting;\u003c\/li\u003e\n\u003cli\u003eChapter - 10: \tCorporate Social Responsibility, its measurement, theories and models;\u003c\/li\u003e\n\u003cli\u003eChapter - 11: \tSmall companies, charities and other not-for-profit organizations;\u003c\/li\u003e\n\u003cli\u003eChapter - 12: \tEmerging issues\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/li\u003e\u003c\/ul\u003e","brand":"Kogan Page Ltd","offers":[{"title":"Default Title","offer_id":48865723023703,"sku":"9780749463854","price":37.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780749463854.jpg?v=1722275271"},{"product_id":"embodied-leadership-9780749465643","title":"Embodied Leadership","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cb\u003ePete Hamill\u003c\/b\u003e is a consultant, facilitator and coach with an international background in leadership and organizational development. He is the only executive coach in Europe to have completed an intensive training internship with Dr. Richard Strozzi-Heckler at the Strozzi Institute for Embodied Leadership. He has been certified as a Somatic Leadership Coach and has completed a Certificate in Humanistic Counselling with the Gestalt Centre in London.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\"A thought provoking, practical, accessible guide on how to use your body to develop authority, presence and impact as a leader.\" * John Leary-Joyce, CEO of the Academy of Executive Coaching *\u003cbr\u003e\"This book offers refreshingly practical ideas for everyone wanting to develop their leadership skills. It takes deliberate practice, but building on the principles of embodied leadership it opens our eyes to how much choice we actually have when we don't let our past determine our behavior, and hence our potential at work\" * Eeva Sipila, Chief Financial Officer, Cargotec Corporation *\u003cbr\u003e\"A thoroughly insightful and fresh perspective on leadership which makes a compelling case for a different approach.\" * Melanie Richards Partner, KPMG *\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cul\u003e\n\u003cli\u003e\u003cul\u003e\u003cli\u003eChapter - 00: \tIntroduction;\u003c\/li\u003e\u003c\/ul\u003e\u003c\/li\u003e\n\u003cli\u003eSection - ONE:  Setting the foundations;\u003c\/li\u003e\n\u003cli\u003e\u003cul\u003e\n\u003cli\u003eChapter - 01: \tWhat do we mean by leadership anyway?;\u003c\/li\u003e\n\u003cli\u003eChapter - 02: \tHow do I get better at it?;\u003c\/li\u003e\n\u003cli\u003eChapter - 03: \tIf I am to develop myself, what exactly is my ‘self’?;\u003c\/li\u003e\n\u003cli\u003eChapter - 04: \tWhat does neuroscience have to say about the self?;\u003c\/li\u003e\n\u003cli\u003eChapter - 05: \tEmbodying our selves;\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/li\u003e\n\u003cli\u003eSection - TWO:  Exploring the ideas in practice;\u003c\/li\u003e\n\u003cli\u003e\u003cul\u003e\n\u003cli\u003eChapter - 06: \tDeveloping choice and clarity as a leader;\u003c\/li\u003e\n\u003cli\u003eChapter - 07: \tConflict, stress and our conditioned tendencies;\u003c\/li\u003e\n\u003cli\u003eChapter - 08: \tGiving feedback and being mindful rather than mindless;\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/li\u003e\n\u003cli\u003eSection - THREE:  The wider implications for leadership;\u003c\/li\u003e\n\u003cli\u003e\u003cul\u003e\n\u003cli\u003eChapter - 09: \tEthical leadership;\u003c\/li\u003e\n\u003cli\u003eChapter - 10: \tLeadership for the 21st century;\u003c\/li\u003e\n\u003cli\u003eChapter - 11: \tConclusions\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Kogan Page Ltd","offers":[{"title":"Default Title","offer_id":48865722990935,"sku":"9780749465643","price":37.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780749465643.jpg?v=1722275271"},{"product_id":"leadership-transitions-9780749466923","title":"Leadership Transitions","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cb\u003eRichard Elsner\u003c\/b\u003e is a writer, a consultant and a coach. For the last three years, he has been Managing Director of The Turning Point. Earlier in his career, Richard worked for 15 years as a change and organization consultant with Kinsley Lord, KPMG and Dialogos and he teaches on the MBA programme at HEC Paris.\u003cb\u003eBridget Farrands\u003c\/b\u003e is an international organization consultant and coach.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cul\u003e\u003cli\u003e\u003cul\u003e\n\u003cli\u003eChapter - 00: \tIntroduction: The great unspoken struggle;\u003c\/li\u003e\n\u003cli\u003eChapter - 01: \tThe myths of transition;\u003c\/li\u003e\n\u003cli\u003eChapter - 02: \tThe reality of transition;\u003c\/li\u003e\n\u003cli\u003eChapter - 03: \tThe tensions of transition;\u003c\/li\u003e\n\u003cli\u003eChapter - 04: \tThe inner qualities of leaders;\u003c\/li\u003e\n\u003cli\u003eChapter - 05: \tThe tools for transition\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/li\u003e\u003c\/ul\u003e","brand":"Kogan Page Ltd","offers":[{"title":"Default Title","offer_id":48865723056471,"sku":"9780749466923","price":29.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780749466923.jpg?v=1722275272"},{"product_id":"brand-failures-9780749462994","title":"Brand Failures","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cb\u003eMatt Haig\u003c\/b\u003e is an acclaimed writer and journalist. He is the author of the best-selling \u003ci\u003eBrand Success,\u003c\/i\u003e (previously published as \u003ci\u003eBrand Royalty\u003c\/i\u003e by Kogan Page) and also several best-selling novels, including \u003ci\u003eThe Radleys\u003c\/i\u003e, \u003ci\u003eThe Dead Fathers Club\u003c\/i\u003e and \u003ci\u003eThe Last Family in England \u003c\/i\u003e(Vintage).\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\"An entertaining and useful read. As a ready crib for the most famous brand foul-ups, this book is hard to beat.\" * The Financial Times *\u003cbr\u003e\"This book is a lot of fun. Haig wants to educate as well as to entertain, and at this he succeeds.\" * Journal of Consumer Marketing *\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cul\u003e\u003cli\u003e\u003cul\u003e\n\u003cli\u003eChapter - 01: \tIntroduction;\u003c\/li\u003e\n\u003cli\u003eChapter - 02: \tClassic failures;\u003c\/li\u003e\n\u003cli\u003eChapter - 03: \tIdea failures;\u003c\/li\u003e\n\u003cli\u003eChapter - 04: \tExtension failures;\u003c\/li\u003e\n\u003cli\u003eChapter - 05: \tPR failures;\u003c\/li\u003e\n\u003cli\u003eChapter - 06: \tCulture failures;\u003c\/li\u003e\n\u003cli\u003eChapter - 07: \tPeople failures;\u003c\/li\u003e\n\u003cli\u003eChapter - 08: \tBusiness cycle failures;\u003c\/li\u003e\n\u003cli\u003eChapter - 09: \tRebranding failures;\u003c\/li\u003e\n\u003cli\u003eChapter - 10: \tInternet and new technology failures;\u003c\/li\u003e\n\u003cli\u003eChapter - 11: \tTired brands\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/li\u003e\u003c\/ul\u003e","brand":"Kogan Page Ltd","offers":[{"title":"Default Title","offer_id":48865723351383,"sku":"9780749462994","price":23.74,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780749462994.jpg?v=1722275273"},{"product_id":"the-language-of-leaders-9780749468125","title":"The Language of Leaders","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cb\u003eKevin Murray \u003c\/b\u003especializes in strategic communication, reputation management and leadership coaching. He has 40 years of experience in communications, first as a journalist, then in corporate communications, and now consultancy as chairman of The Good Relations Group, which is part of Chime Communications plc.For the past three decades, Kevin has been advising the global chairmen and chief executives (and their leadership teams) of a wide range of organizations. He has provided personal coaching for many of these leaders, helping them to become more effective communicators.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\"A treasure chest of precious stories and ideas that will be of enormous value to all who read it for many years to come.\" * John Heaps, Chairman, Eversheds Llp *\u003cbr\u003e\"Kevin Murray shows the key importance of communication for inspiring leadership. \u003ci\u003eThe Language of Leaders\u003c\/i\u003e is required reading for anyone aspiring to lead a world-class organization.\" * Professor Mark P. Taylor, Dean of Warwick Business School, University of Warwick *\u003cbr\u003e\"Kevin has written an essential, must-read book on why leaders need to be great at communicating and how they can best do it, packed with stories and insights.\" * Tony Manwaring, Chief Executive, Tomorrow’s Company *\u003cbr\u003e\"I have just read one of the most inspirational leadership books for a long time.\u003ci\u003e The Language of Leaders\u003c\/i\u003e by Kevin Murray examines how top chief executives communicate to inspire, influence and achieve results.\" * Caroline Shaw, Chief Executive, The Christie NHS Foundation Trust *\u003cbr\u003e\"I was utterly fascinated by Kevin Murray's analysis of the need to make communication a top skill for leaders. His book has been invaluable. The \"must have skills\" for leaders he discusses have certainly struck a chord with me as I grapple with the challenge of leading an organisation of 3,000 staff.\" * Heather Munro, Chief Executive, London Probation Trust *\u003cbr\u003e\"To anyone who aspires to be a good leader of people at any level in an organisation,\u003ci\u003e The Language of Leaders \u003c\/i\u003eis relevant, insightful, powerful and very clearly structured. .  It is the most invaluable book for business leaders. I wish it had been written years ago.\" * Paul Drechsler, Chairman \u0026amp; CEO, Wates Group *\u003cbr\u003e\"In an overcrowded field, this is a book about leadership that offers rare insight. Not only thanks to the wealth of interview material, but also thanks to the intimate nature of their answers. This is likely to be the result of Murray's view that we follow leaders because of how they make us feel.\" * City AM *\u003cbr\u003e\"If you read the book, you'll find the content is compelling. Anyone who aspires to be a better leader will benefit from it.\" * Jeremy Thompson, Managing Director, Gorkana *\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cul\u003e\n\u003cli\u003e\u003cul\u003e\u003cli\u003eChapter - 00: \tIntroduction: communicate to inspire;\u003c\/li\u003e\u003c\/ul\u003e\u003c\/li\u003e\n\u003cli\u003eSection - ONE:  Why you need to be a better communicator if you want to lead;\u003c\/li\u003e\n\u003cli\u003e\u003cul\u003e\n\u003cli\u003eChapter - 01: \tNapoleon’s leadership legacy;\u003c\/li\u003e\n\u003cli\u003eChapter - 02: \tLeadership transformed – life in the fishbowl;\u003c\/li\u003e\n\u003cli\u003eChapter - 03: \tThe 12 principles of leadership communication;\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/li\u003e\n\u003cli\u003eSection - TWO:  The fundamentals;\u003c\/li\u003e\n\u003cli\u003e\u003cul\u003e\n\u003cli\u003eChapter - 04: \tLearn to be yourself, better;\u003c\/li\u003e\n\u003cli\u003eChapter - 05: \tProvide a framework for leadership and action, through mission and values;\u003c\/li\u003e\n\u003cli\u003eChapter - 06: \tCommunicate the future to drive the present;\u003c\/li\u003e\n\u003cli\u003eChapter - 07: \tBring the outside in and focus on building relationships and trust;\u003c\/li\u003e\n\u003cli\u003eChapter - 08: \tEngage and align through conversations;\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/li\u003e\n\u003cli\u003eSection - THREE:  Communicate, communicate, communicate;\u003c\/li\u003e\n\u003cli\u003e\u003cul\u003e\n\u003cli\u003eChapter - 09: \tIt’s all about them – the need for audience centricity;\u003c\/li\u003e\n\u003cli\u003eChapter - 10: \tThe inspiring effect of listening leaders;\u003c\/li\u003e\n\u003cli\u003eChapter - 11: \tStand up to stand out – why you need a point of view;\u003c\/li\u003e\n\u003cli\u003eChapter - 12: \tThe power of stories;\u003c\/li\u003e\n\u003cli\u003eChapter - 13: \tWatch out for the undermining signals beyond the words;\u003c\/li\u003e\n\u003cli\u003eChapter - 14: \tPrepare properly for public platforms;\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/li\u003e\n\u003cli\u003eSection - FOUR:  Conclusion;\u003c\/li\u003e\n\u003cli\u003e\u003cul\u003e\n\u003cli\u003eChapter - 15: \tLearn, rehearse, review, improve; become fluent in the language of leaders;\u003c\/li\u003e\n\u003cli\u003eChapter - 16: \tLeadership in the public sector – is it different?;\u003c\/li\u003e\n\u003cli\u003eChapter - 17: \tIf you remember nothing else...;\u003c\/li\u003e\n\u003cli\u003eChapter - 18: \tThe tough questions all leaders need to ask of themselves\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Kogan Page Ltd","offers":[{"title":"Default Title","offer_id":48865723646295,"sku":"9780749468125","price":24.29,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780749468125.jpg?v=1722275272"},{"product_id":"the-complete-guide-to-professional-networking-9780749468910","title":"The Complete Guide to Professional Networking","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cb\u003eSimon Phillips\u003c\/b\u003e is an author, trainer and coach who is an expert in teaching people how to network and in running his own networks. He has run sessions on Mastering Networking with networking groups, at SME events, in Universities and at corporate events. His corporate clients include Accenture, easyJet, O2 and Lloyds TSB.\u003cb\u003eSimon Ellinas\u003c\/b\u003e has been a professional cartoonist for thirty years. His work has been published in many national newspapers and magazines as well as advertising campaigns and books. He is also a regular on the entertainment caricaturing circuit drawing guests at corporate parties and events.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\"A fantastic 'go-to' guide to help business professionals deal with the increasingly important challenge of networking within the digitally-enabled commercial world. Easy to read, aided by illustrations and provides an excellent amalgamation of thinking from a wide range of experts. I will certainly be recommending the book to consultants as a way to differentiate themselves as effective networkers in a growing and noisy marketplace.\" * Tony McNeill, Founding Principal, B2E Consulting *\u003cbr\u003e\"Packed full of ideas and tools to help you build an effective network, grow your business and build your reputation.\" * Christina Bush, Chairman, Reading and West Berkshire – Federation of Small Businesses, and Director, Social Facilitators *\u003cbr\u003e\"This book is the best investment in networking you can make\" * Kevin Garrett, Director, Social Facilitators *\u003cbr\u003e\"Very practical and yet motivational at the same time\" * Vanda North, Founder, Mind Chi Ltd *\u003cbr\u003e\"The Complete Guide to Professional Networking outlines strategies, practical techniques and exclusive tips from some of the world's most successful networkers to achieve powerful results. The author, Simon Phillips, presents his ideas in an engaging style that makes it accessible and helpful to all readers, whether they are networking novices or experienced professionals looking to utilise their networks more effectively.\" * Business Ireland *\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cul\u003e\u003cli\u003e\u003cul\u003e\n\u003cli\u003eChapter - 01: \tWhat is networking?;\u003c\/li\u003e\n\u003cli\u003eChapter - 02: \tHow big should my network be?;\u003c\/li\u003e\n\u003cli\u003eChapter - 03: \tWhat’s your networking style?;\u003c\/li\u003e\n\u003cli\u003eChapter - 04: \tHow to work the room in five easy steps;\u003c\/li\u003e\n\u003cli\u003eChapter - 05: \tTools for the job;\u003c\/li\u003e\n\u003cli\u003eChapter - 06: \tBuilding your reputation online;\u003c\/li\u003e\n\u003cli\u003eChapter - 07: \tHow to network effectively at work;\u003c\/li\u003e\n\u003cli\u003eChapter - 08: \tThe networking scorecard;\u003c\/li\u003e\n\u003cli\u003eChapter - 09: \tThe complete professional networker;\u003c\/li\u003e\n\u003cli\u003eChapter - 10: \tMobilizing your network\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/li\u003e\u003c\/ul\u003e","brand":"Kogan Page Ltd","offers":[{"title":"Default Title","offer_id":48865723679063,"sku":"9780749468910","price":25.64,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780749468910.jpg?v=1722275272"},{"product_id":"develop-your-assertiveness-9780749466985","title":"Develop Your Assertiveness","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cb\u003eSue Bishop\u003c\/b\u003e is a trainer, consultant and author of several training sourcebooks (also published by Kogan Page).\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cul\u003e\u003cli\u003e\u003cul\u003e\n\u003cli\u003eChapter - 00: \tIntroduction;\u003c\/li\u003e\n\u003cli\u003eChapter - 01: \tTo be, or not to be?;\u003c\/li\u003e\n\u003cli\u003eChapter - 02: \tPrepare to assert yourself;\u003c\/li\u003e\n\u003cli\u003eChapter - 03: \tPositive thinking;\u003c\/li\u003e\n\u003cli\u003eChapter - 04: \tRights and wrongs;\u003c\/li\u003e\n\u003cli\u003eChapter - 05: \tNow and then;\u003c\/li\u003e\n\u003cli\u003eChapter - 06: \tNow see hear;\u003c\/li\u003e\n\u003cli\u003eChapter - 07: \tBody talk;\u003c\/li\u003e\n\u003cli\u003eChapter - 08: \tRelationships;\u003c\/li\u003e\n\u003cli\u003eChapter - 09: \tWords and phrases;\u003c\/li\u003e\n\u003cli\u003eChapter - 10: \tPower;\u003c\/li\u003e\n\u003cli\u003eChapter - 11: \tYes and no;\u003c\/li\u003e\n\u003cli\u003eChapter - 12: \tProblem people;\u003c\/li\u003e\n\u003cli\u003eChapter - 13: \tTricky situations;\u003c\/li\u003e\n\u003cli\u003eChapter - 14: \tEvolving technologies\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/li\u003e\u003c\/ul\u003e","brand":"Kogan Page Ltd","offers":[{"title":"Default Title","offer_id":48865723777367,"sku":"9780749466985","price":12.34,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780749466985.jpg?v=1722275271"},{"product_id":"rethinking-prestige-branding-9780749470036","title":"Rethinking Prestige Branding","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cb\u003eWolfgang Schaefer\u003c\/b\u003e is CEO and Founder of zwoelf consulting, specialized in narrative brand strategies. Based in Berlin and NYC, he lectures at XU Exponential University Potsdam and other schools in Europe and the US. For the past 25 years as chief strategist he has worked with many of the world's top marketers at LVMH, P\u0026amp;G, Miele, Swarovski, Coty and Unilever et al.\u003cb\u003eJP Kuehlwein \u003c\/b\u003eis the Founder of marketing consultancy Ueber-Brands. He's also Adjunct Professor of Marketing at NYU Stern and Columbia Business School and leader of the Marketing Institute at The Conference Board think tank. Previously, he was Executive Vice President at Frederic Fekkai \u0026amp; Co as well as Brand Director and Director of Corporate Strategy at Procter \u0026amp; Gamble.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\"\u003ci\u003eRethinking Prestige Branding\u003c\/i\u003e defines the nature of 'ueber' brands and services and sets out the rules for their effective management.... For professionals in the premium brand industry, as well as those studying it or investing in it, \u003ci\u003eRethinking Prestige Branding\u003c\/i\u003e presents a complete and information-packed resource covering every aspect of this mythical sector.\" * Dr. Christiane Beyerhaus, Professor of Marketing and Retail, Program Director (BA and MA) Global Brand and Fashion Management, International School of Management (ISM), Germany *\u003cbr\u003e\"Thoughtful and probing, Schaefer and Kuehlwein expertly delve into the marketing alchemy of 'Ueber-Brands' beyond superficial catchphrases and generic notions. Empirical in essence and laced with philosophical quotes, yet triangulated with years of practitioner experience, the authors distill 7 key precepts on how to stay remarkable in prestige branding. A fresh and comprehensive work. Definitely worth the read.\" * Deryck J van Rensburg, President, Global Ventures, The Coca-Cola Company *\u003cbr\u003e\"Shifts in demographics and worldview have meant that the approaches for Prestige brands in every category are changing.  JP and Wolfgang's book sets a clear compass, balancing the mystery of magic and distance with the importance of purpose, meaning and customer delivery.\" * Jenny Ashmore, President, Chartered Institute of Marketing, CIM, UK *\u003cbr\u003e\"This is one of the best new books to come out in recent years on the changes and elevations of branding in marketing and society today, through to their mythic aspects.\" * Robert Kozinets, Professor of Marketing, Schulich School of Business, York University (Toronto) *\u003cbr\u003e\"\u003ci\u003eRethinking Prestige Branding\u003c\/i\u003e describes in an entertaining way today's marketing paradigm of prestige and luxury brands. This book is an absolute must-read for any marketer working within the prestige or luxury industry.\" * Atissa Tadjadod, Director of Global Communications, Piaget (Richemont International) *\u003cbr\u003e\"Based on an extensive benchmarking, this book unveils the seven major clues explaining the success of these brands. This is a much welcomed book for all marketing VPs.\" * Professor Jean-Noël Kapferer, HEC Paris, author of The Luxury Strategy, Kapferer on Luxury, and The New Strategic Brand Management *\u003cbr\u003e\"In a world of disparate alternatives, consumers are choosing to express themselves with brand choices that reflect their values.  Kuehlwein and Schaefer expertly navigate these waters to enable the architects of prestige brands.\" * Andy England, Executive Vice President and Chief Marketing Officer at MillerCoors *\u003cbr\u003e\"Consumers today expect so much more from brands than just the physical product. Particularly premium products need to wrap service, meaning, and engagement around an authentic consumer experience, and digital and social media open up a canvass of possibilities. This book inspires our thinking about the possibilities at so many levels.\" * Pete Blackshaw, Global Head of Digital, Nestle *\u003cbr\u003e\"It's often said that luxury brands follow their own rule book. That those who master it are a breed far apart from the annals of academia, brand keys and value propositions. For the most part that holds true. But after reading \u003ci\u003eRethinking Prestige Branding\u003c\/i\u003e, I dare say that even luxury's rule book has been radically rewritten with this engaging and provocative treatise. It dovetails succinctly with the evolution of luxury marks I've had the pleasure (and pain) of leading.\" * Uwe Ellinghaus, Chief Marketing Officer, Cadillac *\u003cbr\u003e\"I have been involved in brand equity building for more than 20 years.  I found \u003ci\u003eRethinking Prestige Branding\u003c\/i\u003e to be insightful and enjoyable, practical and at the same time conversational. Schaefer and Kuehlwein share important principles of Ueber branding illustrated with a wide array of case studies, brand stories and industry insights sparking imagination - for everyone interested in brands and in delivering sustainable business success.\" * Inge Heinsius,  International Strategy and Marketing Expert, former CMO Godiva *\u003cbr\u003e\"Kuehlwein and Schaefer find the rules of luxury have changed once again. In this new world, how can prestige brands expand reach while maintaining their status as leaders? This book is a great read for managers charged with building and maintaining prestige brands.\" * Scott Galloway, Professor of Marketing, NYU Stern *\u003cbr\u003e\"The game has changed and continually changes but the one thing that must remain is a laser focus on the emotions of our consumer. JP and Wolfgang have drilled to the true essence of the Ueber-Brand breaking it all down to where the emotional content really lives.\" * Ian Ginsberg, President C.O. Bigelow Apothecaries *\u003cbr\u003e\"I was fascinated by the authors' approach, and highly encourage you to read this book.\" * Dr. G. Clotaire Rapaille, Founder-CEO, Archetype Discoveries Worldwide *\u003cbr\u003e\"This book made me reflect on the Moleskine brand in a radically different way.  There is much to learn from its innovative approach.\" * Maria Sebregondi, Co-founder, Moleskine *\u003cbr\u003e\"\u003ci\u003eRethinking Prestige Branding \u003c\/i\u003eis very timely.  In a rapidly changing world where prestige brands are facing explosive growth and incredible challenges, Wolfgang and JP provide a framework to understand and develop 'Ueber-Brands.\" * Professor Srinivas K. Reddy, Academic Director, LVMH-SMU Asia Luxury Brand Research Initiative *\u003cbr\u003e\"A thoroughly enjoyable read.  The well researched and insightful principles provide a new framework to define prestige branding in the socially connected landscape. And in a world where creating an aspiration brand is more about high values than high value and demands a connection to the consumer's mindset versus their wallet\" * John Goodwin, CFO and Executive Vice President, Business Enabling, LEGO *\u003cbr\u003e\"A compelling, enlightening and fascinating translation of the language of luxury.  The authors have thoughtfully analysed and carefully defined a subject matter that has been overlooked in its significance to culture and contribution to innovation.\" * Gwen L. Whiting and Lindsey J. Boyd, Co-founders, The Laundress *\u003cbr\u003e\"I enjoyed reading the book because the authors do not restrict themselves to luxury brands but explain concepts from multiple and varied industries.  They have chosen carefully companies which are not only well-known but are making news in their respective industries and categories.\" * Professor Ashok Som, Founding Director, ESSEC-IIMA Global Management Program on Luxury and Retail *\u003cbr\u003e\"You have to be able to make your customer dream and love your product...The authors help professionals and people who are about our industry to dig in some of its 'secrets.\" * Christian Foddis, Managing Director, Greater China, Salvatore Ferragamo *\u003cbr\u003e\"With this book and the 'Ueber-Brand' concept we are all stimulated to put a new energy to our brands as conditions for success in the contemporary world.  Easy reading and not only academic but rich with real examples of success.\" * Fabrizio Penta de Peppo, Professor of Luxury Marketing Management, Instituto Europeo di Design *\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cul\u003e\n\u003cli\u003eSection - ONE:  Rethinking prestige branding;\u003c\/li\u003e\n\u003cli\u003e\u003cul\u003e\n\u003cli\u003eChapter - 01: \tThe times they are a-changing;\u003c\/li\u003e\n\u003cli\u003eChapter - 02: \tFrom marker to myth – a brief history of branding;\u003c\/li\u003e\n\u003cli\u003eChapter - 03: \tA new kind of prestige – or what we mean by Ueber-Brands™;\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/li\u003e\n\u003cli\u003eSection - TWO:  The seven secrets of Ueber-Brands;\u003c\/li\u003e\n\u003cli\u003e\u003cul\u003e\n\u003cli\u003eChapter - 04: \tPrinciple 1: Mission incomparable – the first rule is to make your own;\u003c\/li\u003e\n\u003cli\u003eChapter - 05: \tPrinciple 2: Longing versus belonging – the challenge is both;\u003c\/li\u003e\n\u003cli\u003eChapter - 06: \tPrinciple 3: Un-selling – the superiority of seduction;\u003c\/li\u003e\n\u003cli\u003eChapter - 07: \tPrinciple 4: From myth to meaning – the best way up is to go deep;\u003c\/li\u003e\n\u003cli\u003eChapter - 08: \tPrinciple 5: Behold! – the product as manifestation;\u003c\/li\u003e\n\u003cli\u003eChapter - 09: \tPrinciple 6: Living the dream – the bubble shall never burst;\u003c\/li\u003e\n\u003cli\u003eChapter - 10: \tPrinciple 7: Growth without end – the ultimate balancing act\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Kogan Page Ltd","offers":[{"title":"Default Title","offer_id":48865723842903,"sku":"9780749470036","price":25.64,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780749470036.jpg?v=1722275273"},{"product_id":"stickier-marketing-9780749471088","title":"Stickier Marketing","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cb\u003eGrant Leboff\u003c\/b\u003e is the founder of Sticky Marketing Ltd., a consultancy which advises clients on sales and marketing strategies, building their brand and positioning it as market leader in their particular sector. A regular speaker at conferences around the world, he is also a contributor to many business magazines and newspapers including, \u003ci\u003eThe Daily Telegraph\u003c\/i\u003e, \u003ci\u003eThe Independent\u003c\/i\u003e, and \u003ci\u003eThe Financial Times\u003c\/i\u003e. Grant is also the author of the best-selling book, \u003ci\u003eSales Therapy,\u003c\/i\u003e published by Wiley.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\"...should be considered nothing less than gospel.\" * Elite Business Magazine *\u003cbr\u003e\"Grant says the world wide web has commoditised the world, and being good at what you do is the minimum entry level to be allowed to compete - this is very powerful advice. It's not about what your business does, it's about how it does it, and who you do it for.\" * Talk Business *\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cul\u003e\n\u003cli\u003eSection - ONE:  Prologue;\u003c\/li\u003e\n\u003cli\u003eSection - TWO:  Setting the scene;\u003c\/li\u003e\n\u003cli\u003e\u003cul\u003e\n\u003cli\u003eChapter - 01: \tPrinting press to world wide web;\u003c\/li\u003e\n\u003cli\u003eChapter - 02: \tScarcity to abundance;\u003c\/li\u003e\n\u003cli\u003eChapter - 03: \tTransactions to engagement;\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/li\u003e\n\u003cli\u003eSection - THREE:  Developing an effective marketing strategy;\u003c\/li\u003e\n\u003cli\u003e\u003cul\u003e\n\u003cli\u003eChapter - 04: \tBenefits to problems;\u003c\/li\u003e\n\u003cli\u003eChapter - 05: \tProducts to experiences;\u003c\/li\u003e\n\u003cli\u003eChapter - 06: \tUnique selling point to customer engagement points;\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/li\u003e\n\u003cli\u003eSection - FOUR:  Communicating the message;\u003c\/li\u003e\n\u003cli\u003e\u003cul\u003e\n\u003cli\u003eChapter - 07: \tMessages to conversations;\u003c\/li\u003e\n\u003cli\u003eChapter - 08: \tImage to reputation;\u003c\/li\u003e\n\u003cli\u003eChapter - 09: \tControlling to sharing;\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/li\u003e\n\u003cli\u003eSection - FIVE:  It’s not about you, it’s about the customer;\u003c\/li\u003e\n\u003cli\u003e\u003cul\u003e\n\u003cli\u003eChapter - 10: \tAdvertisements to content;\u003c\/li\u003e\n\u003cli\u003eChapter - 11: \tBroadcast to discovery;\u003c\/li\u003e\n\u003cli\u003eChapter - 12: \tStatic to mobile;\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/li\u003e\n\u003cli\u003eSection - SIX:  Epilogue; Customers to communities\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Kogan Page Ltd","offers":[{"title":"Default Title","offer_id":48865724039511,"sku":"9780749471088","price":24.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780749471088.jpg?v=1722275272"},{"product_id":"mastery-in-coaching-9780749471798","title":"Mastery in Coaching","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cb\u003eJonathan Passmore\u003c\/b\u003e is well known for editing the Association for Coaching series, as well as for other titles in leadership and organizational psychology. He is an occupational psychologist with an international reputation, having spoken at conferences across the world from Harvard University, to Denmark, South Africa and Israel. He is also the Series Editor for the Wiley Blackwell Industrial Psychology series and has authored\/co-authored \u003ci\u003eThe Top Business Psychology Models\u003c\/i\u003e, \u003ci\u003eAppreciative Inquiry for Change Management \u003c\/i\u003eand \u003ci\u003eThe Facebook Manager\u003c\/i\u003e over the last four years. In 2010, Jonathan was awarded the AC Global Coaching Award for his contribution to practice and research. He divides his time between academia, where he works as a professor of psychology at the University of East London, and business, where he works as a practicing psychologist.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\"Mastery in Coaching, the sixth book in the AC series, skilfully draws upon a rich body of knowledge, demonstrating that coaching works. It is a significant contribution to the profession, based on the premise that mastery is not a destination in itself, but a journey of lifelong learning.\" * Katherine Tulpa, CEO and Co-founder, Association for Coaching *\u003cbr\u003e\"While this book is entitled Mastery in Coaching: A complete psychological toolkit for advanced coaching, in fact, it offers far more than a toolkit. It will help you along your coaching journey by offering a wide array of research and perspectives. At the Institute of Coaching at Harvard Medical School we see that the greatest challenge facing coaches today is to bridge good theory and research to best practices.   The Association for Coaching and Jonathan Passmore achieve this difficult challenge with ease and grace. As you absorb the information presented here, the theory, its application and case examples will help you pull knowledge and wisdom from your mind to your heart and gut.\" * Carol Kauffman , Founder and Executive Director, Institute of Coaching *\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cul\u003e\u003cli\u003e\u003cul\u003e\n\u003cli\u003eChapter - 01: \tMastery in coaching – Jonathan Passmore;\u003c\/li\u003e\n\u003cli\u003eChapter - 02: \tPositive psychology coaching – Lindsay G Oades and Jonathan Passmore;\u003c\/li\u003e\n\u003cli\u003eChapter - 03: \tPsychodynamic coaching – Ulla Charlotte Beck;\u003c\/li\u003e\n\u003cli\u003eChapter - 04: \tNarrative coaching – David Drake and Reinhard Stelter;\u003c\/li\u003e\n\u003cli\u003eChapter - 05: \tGestalt approaches – Alison Whybrow and Julie Allan;\u003c\/li\u003e\n\u003cli\u003eChapter - 06: \tNeurobehavioural modelling: Applying neuroscience research to the development of coaching practice – Paul Brown and Denyse Busby-Earle;\u003c\/li\u003e\n\u003cli\u003eChapter - 07: \tCognitive behavioural coaching – Helen Whitten;\u003c\/li\u003e\n\u003cli\u003eChapter - 08: \tMindful coaching – Liz Hall;\u003c\/li\u003e\n\u003cli\u003eChapter - 09: \tCompassionate mind coaching – Tim Anstiss and Paul Gilbert;\u003c\/li\u003e\n\u003cli\u003eChapter - 10: \tAcceptance and commitment coaching – Tim Anstiss and Rich Blonna;\u003c\/li\u003e\n\u003cli\u003eChapter - 11: \tMotivational interviewing – Jonathan Passmore\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/li\u003e\u003c\/ul\u003e","brand":"Kogan Page Ltd","offers":[{"title":"Default Title","offer_id":48865724105047,"sku":"9780749471798","price":31.34,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780749471798.jpg?v=1722275272"},{"product_id":"supply-chain-management-accounting-9780749472993","title":"Supply Chain Management Accounting","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cb\u003eSimon Templar \u003c\/b\u003eis a qualified accountant with 20 years industry experience as well as a lecturer on supply chain and procurement MScs in Cranfield and Plymouth. The author is a founding member of the Supply Chain Finance Community, a not-for-profit association which aims to share best practice and new research in an open, collaborative environment.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\"Supply chain decisions, such as sourcing globally, investing in a new manufacturing facility, reducing inventory levels, or redesigning a transport network, have a profound impact on financial performance.  However, decision makers rarely understand the full impact of these decision on their own firms, their supplier, and their customers.  In this book, Dr. Simon Templar relies on his extensive practical experience and his academic expertise to build bridges between supply chain management and accounting.  Whether you are an accountant or a supply chain practitioner, if you want to learn how to get the best financial results out of your supply chain, this book is for you.\" * Carlos Mena, Nike Professor of Supply Chain Management, Portland State University, USA *\u003cbr\u003e\"The book highlights that supply chain management (SCM) is much more than operational decision-making, demand planning or logistics execution. The work demonstrates impressively that SCM also affects financial variables such as sales revenues, net working capital or asset utilization. The book perfectly emphasises the very important but often neglected interfaces between operations and managerial accounting. The book serves both as a basis for \"newcomers\" to this field as well as compendium for specialists for a more in-depth examination of the operations-finance-relations.\" * Prof. Dr. Erik Hofmann, Director, Institute of Supply Chain Management, University of St.Gallen, Switzerland *\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cul\u003e\u003cli\u003e\u003cul\u003e\n\u003cli\u003eChapter - 00: Supply chain accounting;\u003c\/li\u003e\n\u003cli\u003eChapter - 01: Profitability, liquidity and asset utilisation;\u003c\/li\u003e\n\u003cli\u003eChapter - 02: Supply chain management and firm performance;\u003c\/li\u003e\n\u003cli\u003eChapter - 03: Product costing – Comparing marginal costing with full costing;\u003c\/li\u003e\n\u003cli\u003eChapter - 04: Activity based costing and time based process mapping;\u003c\/li\u003e\n\u003cli\u003eChapter - 05: Investment appraisal;\u003c\/li\u003e\n\u003cli\u003eChapter - 06: Total cost of ownership and life cycle costing;\u003c\/li\u003e\n\u003cli\u003eChapter - 07: Target costing and new product development;\u003c\/li\u003e\n\u003cli\u003eChapter - 08: Introduction to supply chain finance;\u003c\/li\u003e\n\u003cli\u003eChapter - 09: Customer profitability analysis;\u003c\/li\u003e\n\u003cli\u003eChapter - 10: Budgeting, sales and operations planning, standard costing and variance analysis\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/li\u003e\u003c\/ul\u003e","brand":"Kogan Page Ltd","offers":[{"title":"Default Title","offer_id":48865724399959,"sku":"9780749472993","price":42.74,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780749472993.jpg?v=1722275274"},{"product_id":"on-purpose-9780749471910","title":"On Purpose","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cb\u003eShaun Smith\u003c\/b\u003e is founder and partner of the customer experience consultancy Smith+Co, working with leading brands. A thought leader on customer experience strategy, he has featured many times on CNBC's \u003ci\u003eAsk the Expert\u003c\/i\u003e. He is the co-author of \u003ci\u003e\u003cb\u003eBold \u003c\/b\u003e\u003c\/i\u003e(Kogan Page), \u003ci\u003eUncommon Practice\u003c\/i\u003e and \u003ci\u003eManaging the Customer Experience\u003c\/i\u003e.\u003cb\u003eAndy Milligan\u003c\/b\u003e is a leading consultant on brand culture. He has worked for almost 20 years advising major organizations on brand building, customer experience and internal culture. Andy appears regularly in the media. He is the author of \u003ci\u003eBrand it Like Beckham\u003c\/i\u003e and co-author of \u003ci\u003e\u003cb\u003eBold\u003c\/b\u003e\u003c\/i\u003e (Kogan Page), \u003ci\u003eUncommon Practice\u003c\/i\u003e and \u003ci\u003eDon't Mess with the Logo\u003c\/i\u003e.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\"To define a purpose that will galvanise the entire organisation is a leap of faith and requires strong leadership, but it also requires the clear and compelling process outlined in this book if you are to embark on this incredible journey.\" * Patrick Dempsey OBE, former Managing Director of Whitbread Hotels \u0026amp; Restaurants *\u003cbr\u003e\"Shaun and Andy have created another great book, \u003ci\u003eOn Purpose\u003c\/i\u003e, describing simply how great businesses use purpose and focus to fill customer needs and create value. Well done.\" * Vernon W. Hill II, Founder\/Chairman of Metro Bank *\u003cbr\u003e\"Creating a WOW experience for customers starts with creating a WOW experience for employees and both need to be based on your purpose. This book can show you how.\" * Tony Hsieh, CEO of Zappos.com, Inc. and New York Times bestselling author of Delivering Happiness *\u003cbr\u003e\"With their latest book, Shaun Smith and Andy Milligan delve even further into the fabric of customer-focused companies, exploring the very purpose of these brands, and making a convincing correlation between customer advocacy and a strong sense of company purpose.... But On Purpose isn't just thought-provoking - it is also action-provoking. It will surely generate an urgent sense of soul-searching amongst those whose brands are built as money-making machines. But it will also encourage those brands built on more purposeful foundations to revisit their philosophies and ensure that these are being clearly communicated both to employees and customers. The key message of this terrific book is that brands need to be engaging and inspiring to stand out from the crowd. And without a clear sense of purpose - within the company, its leaders, its staff and its communications - brands will struggle to be distinctive.\" * Neil Davey Editor, MyCustomer, Group Editor SIFT MEDIA *\u003cbr\u003e\"Shaun Smith and Andy Milligan have added another strong chapter to their purpose. This is a must read for any leader who is looking at differentiating their business by asking the important \"why\" and \"why us\" questions. It will provide excellent guidance on how to create your own journey and, most importantly, how to stick to it once your business purpose has been found.\" * Frans-Willem de Kloet, Managing Director \u0026amp; CEO UPC Czech Republic *\u003cbr\u003e\"No successful business leader of the future can feel exempt from reading this remarkable book. It is by two global experts, extremely readable and compelling in its key message to place customer experience at the very core of every business.\" * Roger Harrop, The CEO Expert, Author, International Speaker *\u003cbr\u003e\"Every now and then a truly cutting-edge book comes along that changes everything we know about the secrets of organizational greatness. \u003ci\u003eOn Purpose\u003c\/i\u003e is a profound yet practical book no leader should miss reading. Laced with powerful examples and pragmatic practices, and written in a poignant style, Smith and Milligan reveal the mysteries of long-term enterprise success.\" * Chip R. Bell, author of The 9½ Principles of Innovative Service *\u003cbr\u003e\"'On Purpose' wonderfully, informatively and encouragingly, brings to life the importance of a brand recognising the importance of having 'an authentic and credible sense of purpose'. It explores why this matters to consumers and employees alike - we all need to have an emotional connection with the purpose of a brand. ... Whether you are looking for validation of existing knowledge; new ideas to take your approach to Customer Experience forward; or just inspiration from two of the most experienced 'specialists' around, this cracking book has something for everyone interested in wanting to answer this fundamentally critical question: \"what purpose does my business serve\".\" * Ian Golding, Customer Experience Specialist and Certified Customer Experience Professional, Customer Experience Consultancy Ltd *\u003cbr\u003e\"Great book - highly recommended!\" * Joe Pine, co-author of The Experience Economy *\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cul\u003e\n\u003cli\u003eSection - ONE: Stand Up;\u003c\/li\u003e\n\u003cli\u003e\u003cul\u003e\n\u003cli\u003eChapter - 01: Purpose Driven;\u003c\/li\u003e\n\u003cli\u003eChapter - 02: Purposeful Leadership;\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/li\u003e\n\u003cli\u003eSection - TWO: Stand Out;\u003c\/li\u003e\n\u003cli\u003e\u003cul\u003e\n\u003cli\u003eChapter - 03: Infectious Communication;\u003c\/li\u003e\n\u003cli\u003eChapter - 04: Distinctive Customer Experience;\u003c\/li\u003e\n\u003cli\u003eChapter - 05: Continuous Innovation;\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/li\u003e\n\u003cli\u003eSection - THREE: Stand Firm;\u003c\/li\u003e\n\u003cli\u003e\u003cul\u003e\n\u003cli\u003eChapter - 06: Cult-Like Culture;\u003c\/li\u003e\n\u003cli\u003eChapter - 07: Distinctive Employee Experience;\u003c\/li\u003e\n\u003cli\u003eChapter - 08: Experience Measurement;\u003c\/li\u003e\n\u003cli\u003eChapter - 09: Never Stand Still;\u003c\/li\u003e\n\u003cli\u003eChapter - 10: On Purpose Profile;\u003c\/li\u003e\n\u003cli\u003eChapter - 11: How to Implement – Successfully;\u003c\/li\u003e\n\u003cli\u003eChapter - 12: Putting the Principles into Practice\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Kogan Page Ltd","offers":[{"title":"Default Title","offer_id":48865724432727,"sku":"9780749471910","price":24.29,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780749471910.jpg?v=1722275274"},{"product_id":"the-effective-change-managers-handbook-9780749473075","title":"The Effective Change Managers Handbook","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cb\u003eAPMG\u003c\/b\u003e is a leading global Examination Institute and the Official Accreditor of the UK Government's Cabinet Office and the United Kingdom Accreditation Service (UKAS). They accredit professional training and consulting organizations and manage certification schemes for knowledge-based workers.\u003cb\u003eRichard Smith \u003c\/b\u003e(Editor) is a specialist in organizational development-related people development issues. He works with clients as diverse as Unilever, Nestle, Mars and Harvard Business School. He is the Chief Examiner for APMG Change Management products and lead author of the first global Change Management Body of Knowledge (CMBoK) for the Change Management Institute. He is also a Fellow of the CIPD.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\"This is a book which would be of principal benefit to people who are beginning to be more responsible for managing significant changes in their organisations. It would also be very useful to anyone further along the path into more senior roles, since it reviews and puts into a practical context a wide range of change, behavioural and management theories.... The book is full of well-researched and academically tested information and practical guidance from successful change managers.... 5 stars: Exceptional, a \"must read\" for any manager or leader.\" * Quentin Kopp for the Chartered Management Institute Book Club *\u003cbr\u003e\"It... includes numerous charts, graphs, and case studies in the course of exploring a change manager's processes. References and insights into how change management concepts can be applied across the board to a wide variety of scenarios makes this a solid reference.\" * California Bookwatch, The Business Shelf, Midwest Book Review *\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cul\u003e\u003cli\u003e\u003cul\u003e\n\u003cli\u003eChapter - 01: \tA change management perspective – Richard Smith;\u003c\/li\u003e\n\u003cli\u003eChapter - 02: \tDefining change – Robert Cole, David King and Rod Sowden;\u003c\/li\u003e\n\u003cli\u003eChapter - 03: \tManaging benefits: Ensuring change delivers value – Stephen Jenner;\u003c\/li\u003e\n\u003cli\u003eChapter - 04: \tStakeholder strategy – Patrick Mayfield;\u003c\/li\u003e\n\u003cli\u003eChapter - 05: \tCommunication and engagement – Ranjit Sidhu;\u003c\/li\u003e\n\u003cli\u003eChapter - 06: \tChange impact – Caroline Perkins;\u003c\/li\u003e\n\u003cli\u003eChapter - 07: \tChange readiness, planning and measurement – Nicola Busby;\u003c\/li\u003e\n\u003cli\u003eChapter - 08: \tProject management: Change initiatives, projects and programmes – Ira Blake;\u003c\/li\u003e\n\u003cli\u003eChapter - 09: \tEducation and learning support – Richard Smith;\u003c\/li\u003e\n\u003cli\u003eChapter - 10: \tFacilitation – Dan Skelsey;\u003c\/li\u003e\n\u003cli\u003eChapter - 11: \tSustaining change – Helen Campbell;\u003c\/li\u003e\n\u003cli\u003eChapter - 12: \tPersonal and professional management – Ray Wicks;\u003c\/li\u003e\n\u003cli\u003eChapter - 13: \tOrganizational considerations – Tim Cole, Martin Lunn, Una McGarvie and Eric Rouhof\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/li\u003e\u003c\/ul\u003e","brand":"Kogan Page Ltd","offers":[{"title":"Default Title","offer_id":48865724629335,"sku":"9780749473075","price":42.74,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780749473075.jpg?v=1722275276"},{"product_id":"kapferer-on-luxury-9780749474362","title":"Kapferer on Luxury","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cb\u003eJean-Noël Kapferer \u003c\/b\u003eis one of world's foremost thought leaders on luxury and its brands. An active researcher, HEC Paris graduate and PhD-holder from Northwestern University's Kellogg Business School (USA), Kapferer is co-author of \u003cb\u003e\u003ci\u003eThe Luxury Strategy \u003c\/i\u003e\u003c\/b\u003eand \u003cb\u003e\u003ci\u003eThe New Strategic Brand Management\u003c\/i\u003e\u003c\/b\u003e and has written many seminal articles. He is a sought after speaker, leading seminars on luxury all around the world at institutions such as HEC Paris, Tsing Hua University Beijing, Seoul Luxury Business Institute and LBI Shanghai. He is also advisor to the president of Inseec Business School (Paris).\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\"Kapferer strikes a powerful balance between marketing theory and the real world making it an accessible read....Kapferer is the authority on luxury branding. His work spans decades and he's partnered with an enviable number of researchers and authors.\" * John King, Head of Marketing at Asons Solicitors, for the Legal Support Network *\u003cbr\u003e\"getAbstract recommends his insights to students of economic trends as well as luxury brand investors, managers, marketers and sellers.\" * getAbstract, Inc. *\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cul\u003e\n\u003cli\u003e\u003cul\u003e\u003cli\u003eChapter - 00: \tIntroduction: Growth issues for luxury;\u003c\/li\u003e\u003c\/ul\u003e\u003c\/li\u003e\n\u003cli\u003eSection - ONE:  How luxury is changing;\u003c\/li\u003e\n\u003cli\u003e\u003cul\u003e\n\u003cli\u003eChapter - 01: \tSustaining the luxury dream: challenges and insights;\u003c\/li\u003e\n\u003cli\u003eChapter - 02: \tAbundant rarity: the key to luxury growth;\u003c\/li\u003e\n\u003cli\u003eChapter - 03: \tThe artification of luxury: from artisans to artists;\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/li\u003e\n\u003cli\u003eSection - TWO:  Specific issues and challenges;\u003c\/li\u003e\n\u003cli\u003e\u003cul\u003e\n\u003cli\u003eChapter - 04: \tLuxury after the crisis: pro logo or no logo?;\u003c\/li\u003e\n\u003cli\u003eChapter - 05: \tWhy luxury should not delocalize: a critique of a growing tendency;\u003c\/li\u003e\n\u003cli\u003eChapter - 06: \tInternet and luxury: under-adopted or ill-adapted?;\u003c\/li\u003e\n\u003cli\u003eChapter - 07: \tDoes luxury have a minimum price?: an exploratory study into consumers’ psychology of luxury prices;\u003c\/li\u003e\n\u003cli\u003eChapter - 08: \tAll that glitters is not green: the challenge of sustainable luxury;\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/li\u003e\n\u003cli\u003eSection - THREE:  The business side of luxury brands’ growth;\u003c\/li\u003e\n\u003cli\u003e\u003cul\u003e\n\u003cli\u003eChapter - 09: \tNot all luxuries act alike: the distinct business models of luxury brands;\u003c\/li\u003e\n\u003cli\u003eChapter - 10: \tThe LVMH–Bulgari agreement: what changes in the luxury market lead family companies to sell up?;\u003c\/li\u003e\n\u003cli\u003eChapter - 11: \tDeveloping luxury brands within luxury groups: synergies without dilution?\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Kogan Page Ltd","offers":[{"title":"Default Title","offer_id":48865725677911,"sku":"9780749474362","price":31.34,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780749474362.jpg?v=1722275276"},{"product_id":"building-leadership-development-programmes-9780749476939","title":"Building Leadership Development Programmes","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cb\u003eNigel Paine\u003c\/b\u003e is a change-focused leader with a worldwide reputation and extensive experience in leadership and consultancy.  As the Head of Training and Development at BBC, he built one of the most successful learning and development operations in the UK. He now runs his own consultancy, which focuses on leadership, creativity, innovation and e-learning, working with companies in Europe, Brazil, Australia and the US. He is an academic director and member of the international advisory board at the University of Pennsylvania, board member of Management Issues and a Masie Learning Fellow.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\"This book is well researched, covers the right ground, gives some fascinating examples of great programs from all over the world and extracts the learning from all of this. For me, it is the right book at the right time.\" * Elliott Masie, CEO and President, The Masie Centre *\u003cbr\u003e\"This book should be required reading for everyone in leadership development... Anyone paying attention to its messages will deliver better and more effective leadership programmes. Highly recommended.\" * Donald H Taylor, Chair, Learning and Performance Institute *\u003cbr\u003e\"This books is extremely well written, accessible and easy to understand, whilst being very well researched. Nigel Paine has a unique perspective on what makes leadership development effective and it will help anyone interested or involved in this field.\" * Dr Annie McKee, Senior Fellow at the University of Pennsylvania and Director of the PennCLO Executive Doctoral Program *\u003cbr\u003e\"This book provides a solid foundation: a conceptual framework, and a broad range of grounded case studies, sharing both design and execution stories, tales of aspiration, tales of learning, tales of failure. It is this willingness to ground the work in a succession of practical examples that differentiates this for many of the other leadership texts that adorn my bookshelf.\" * Julian Stodd, Founder of Sea Salt Learning *\u003cbr\u003e\"Leadership development is a dangerous game: easy to commit to, much harder to win. Nigel Paine's new book \u003ci\u003eBuilding Leadership Development Programmes\u003c\/i\u003e plots a sensible course eschewing high theory in favour of multiple, grounded, pragmatic and freely shared case studies....It is this willingness to ground the work in a succession of practical examples that differentiates it from many of the other leadership texts that adorn my bookshelf.\" * Inside Learning Technologies and Skills magazine *\u003cbr\u003e\"[Nigel's] books are very practical and immediately applicable\" * Adam Stedham, Senior Vice President, Learning Solutions at GP Strategies Corporation *\u003cbr\u003e\"[It] was a pleasure to read....There were some examples that I enjoyed in particular, such as the BP and the SeaSalt example, mostly because they were new to me and provided a lot of insight in how others approach big challenges.... I also LOVED chapter 11 (The Shape of the Future). It gave me a completely different perspective on the potential of AI and VR.\" * Mirjam Neelen, Sr. Learning \u0026amp; Development Consultant at Learnovate Centre *\u003cbr\u003e\"My team is presently in the process of designing a flagship programme for scientific leaders...and I've no doubt it will be incredibly useful in shaping our approach.\" * Director, People Development and Operations at Broad Institute of MIT and Harvard *\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cul\u003e\n\u003cli\u003e\u003cul\u003e\u003cli\u003eChapter - 00: Introduction: Why this book?\u003c\/li\u003e\u003c\/ul\u003e\u003c\/li\u003e\n\u003cli\u003eSection - ONE: The Leadership Challenge\u003c\/li\u003e\n\u003cli\u003e\u003cul\u003e\u003cli\u003eChapter - 01: The leadership context \u003c\/li\u003e\u003c\/ul\u003e\u003c\/li\u003e\n\u003cli\u003eSection - TWO: Improving the Paradigm\u003c\/li\u003e\n\u003cli\u003e\u003cul\u003e\n\u003cli\u003eChapter - 02: Beyond the corporate university: GE’s Crotonville \u003c\/li\u003e\n\u003cli\u003eChapter - 03: Leadership on the edge: Discomfort as a learning experience \u003c\/li\u003e\n\u003cli\u003eChapter - 04: Rethinking executive leadership development: DeakiPrime \u003c\/li\u003e\n\u003cli\u003eChapter - 05: Leadership as a catalyst for change: The example of the NHS \u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/li\u003e\n\u003cli\u003eSection - THREE: Changing the Paradigm\u003c\/li\u003e\n\u003cli\u003e\u003cul\u003e\n\u003cli\u003eChapter - 06: Any time, any place leadership: BP’s digital leadership development \u003c\/li\u003e\n\u003cli\u003eChapter - 07: Leadership development as storytelling: Social leadership in a large company \u003c\/li\u003e\n\u003cli\u003eChapter - 08: Making online learning an immersive experience \u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/li\u003e\n\u003cli\u003eSection - FOUR: Elements for Transformation\u003c\/li\u003e\n\u003cli\u003e\u003cul\u003e\n\u003cli\u003eChapter - 09: Action learning: The community develops itself \u003c\/li\u003e\n\u003cli\u003eChapter - 10: DIY leadership development: Ensuring leadership development when you have a very low budget \u003c\/li\u003e\n\u003cli\u003eChapter - 11: The shape of the future: The increasingly powerful role of technology \u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/li\u003e\n\u003cli\u003eSection - FIVE: Lessons Learned\u003c\/li\u003e\n\u003cli\u003e\u003cul\u003e\u003cli\u003eChapter - 12: How to move forward \u003c\/li\u003e\u003c\/ul\u003e\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Kogan Page Ltd","offers":[{"title":"Default Title","offer_id":48865725710679,"sku":"9780749476939","price":31.34,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780749476939.jpg?v=1722275276"},{"product_id":"advanced-customer-analytics-9780749477158","title":"Advanced Customer Analytics","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cb\u003eMike Grigsby\u003c\/b\u003e has been involved in marketing science for more than 25 years.  He was marketing research director at Millward Brown and has held leadership positions at Hewlett-Packard and the Gap.  With a wealth of experience at the forefront of marketing science and analytics, he now heads up the strategic retail analysis practice at Targetbase.  Mike is also known for academic work, having written articles for academic and trade journals and taught at graduate and undergraduate levels.  He is a regular speaker at trade conventions and seminars.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\"\u003ci\u003eAdvanced Customer Analytics\u003c\/i\u003e provides a great introduction into the main analytical tools marketing managers should be familiar with these days. Starting from regression analysis the book gradually covers more sophisticated methods including time series models, survival analysis, TOBIT models and structural equation models. What makes this book special is the easy to understand way in which these methods are explained and applied to problems marketing managers face every day. This makes this book great for practitioners as well as for readers interested in learning applied statistics. I strongly recommend this book to anyone interested in data-based marketing decision making.\" * Michael Haenlein, Professor, ESCP Europe *\u003cbr\u003e\"\u003ci\u003e\u003cb\u003eAdvanced Customer Analytics\u003c\/b\u003e\u003c\/i\u003e provides a serious but accessible tool kit for the aspiring retail leader.\" * Michael Beverland, Professor of Marketing, School of Economics, Finance and Marketing *\u003cbr\u003e\"I would highly recommend \u003cb\u003e\u003ci\u003eAdvanced Customer Analytics\u003c\/i\u003e\u003c\/b\u003e. The book is well written and will become your favourite go-to reference. The examples given throughout are typical day-to-day problems that arise within the marketing analytics field and could be easily translated into other fields as well. The book reads as though Mike is right there with you baring his brains and humour on a topic that needs both. Mike explains even the most complicated concepts in an easy to understand and logical manner with many examples.\" * Susan Martin, Senior Analyst and Big Data Guru *\u003cbr\u003e\"Written from a practice viewpoint, \u003ci\u003e\u003cb\u003eAdvanced Customer Analytics\u003c\/b\u003e\u003c\/i\u003e is an engaging and easy-to-read book that would interest students and practitioners attentive to research and, more specifically, retailing. The book is conceptually substantial and serves as a practical guide to understanding and applying retail analytics. A particular strength of the book is the application to relevant industry issues facing large retailers today (such as Wal-Mart, Sears, Macys, Kohls, etc.) as more and more companies are facing downsizing and restructuring pressures.\" * Dr Candice R. Hollenbeck, Ph.D., University of Georgia, Terry College of Business *\u003cbr\u003e\"An approachable and enjoyable read... the business cases are just outright fun.\" * Jehoshua Eliashberg, Sebastian S. Kresge Professor of Marketing and Professor of Operations, Information, and Decisions, The Wharton School *\u003cbr\u003e\"\u003cb\u003e\u003ci\u003eAdvanced Customer Analytics\u003c\/i\u003e\u003c\/b\u003e gives an in-depth focus on how to communicate with your customers scientifically and effectively using statistics and predictive modeling.\" * Cai Chen, E-commerce and Digital Marketing Analytics Practitioner *\u003cbr\u003e\"Mike Grigsby, the author of \u003ci\u003eMarketing Analytics\u003c\/i\u003e, takes a critical and in-depth look at the issues underpinning customer analytics. The book provides a fresh and comprehensible view on the complex issue of advanced customer analytics. Starting from the basics of regression and factor analysis he quickly moves to what is essential in business and marketing i.e. purchasing, order of purchases, pricing and discounts, allocation of marcom, bundling, category management and CLV. The book is full of practical examples from retailing industry and more importantly he shows how the analysis is actually done. If you want to deepen your knowledge of customer focused analytics this is the book to read!\" * Jari Salo (D.Sc.), Professor of Marketing (Digital Business and Marketing) at the Oulu Business School *\u003cbr\u003e\"Mike has once again presented complex marketing concepts such that the newcomers to the field will appreciate the fundamental rationale economics plays in doing good market research.  The reader is guided through the appropriate use of many popular statistical procedures to address basic marketing concerns.  Mike's \"no nonsense\" (albeit at times humorous) interpretation of statistical output provides an excellent template to help more seasoned marketing analysts explain their work.  At the very least, the reader will be treated to a very entertaining discussion of the making of marketing analytics.  I highly recommend \u003ci\u003e\u003cb\u003eAdvanced Customer Analytics\u003c\/b\u003e\u003c\/i\u003e.\" * Derek Glatz, Senior Pricing Analyst, Loewe-Adler International Inc. *\u003cbr\u003e\"This book is an extremely useful resource which gives a wide overview on the targeting, segmenting and building, and measuring customer loyalty in retailing. The book presents a practical application of traditional techniques applied to different kinds of non-traditional data, helping practitioners to understand the basics of marketing analytics in retail.\" * Prof. Lina Anastassova, PhD, Head of Marketing Chair, Burgas Free University, Bulgaria *\u003cbr\u003e\"We are in the midst of digital business and society transformation. Also known as the real time digital economy. Marketers past, present and future need to understand this world and how it will influence clients, customers and how analytics will optimize messaging for decision makers from all professional backgrounds. Mike Grigsby has been at the genesis of this tipping point for quite some time and has captured many great methods and experiences to set you on this journey.\" * Tony Hamilton, Solution and Best Practices Consultant at Planet Analytics *\u003cbr\u003e\"Mikes style of writing is easy and right to the point. In \u003cb\u003e\u003ci\u003eAdvanced Customer Analytics\u003c\/i\u003e\u003c\/b\u003e Mike adds specific math and statistics examples that are relevant and easy to follow. If you want to step up your analytics understanding this book is for you.\" * Emmett Cox SVP Customer Intelligence at BBVA Compass and author of Retail Analytics *\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cul\u003e\n\u003cli\u003eSection - 01: Overview;\u003c\/li\u003e\n\u003cli\u003eSection - 02: Regression and Factor Analysis;\u003c\/li\u003e\n\u003cli\u003eSection - 03: Retail;\u003c\/li\u003e\n\u003cli\u003eSection - 04: Retail;\u003c\/li\u003e\n\u003cli\u003eSection - 05: Understanding and estimating demand;\u003c\/li\u003e\n\u003cli\u003eSection - 06: Price elasticity and discounts;\u003c\/li\u003e\n\u003cli\u003eSection - 07: Valuing marketing communications (marcomm);\u003c\/li\u003e\n\u003cli\u003eSection - 08: Forecasting future demand;\u003c\/li\u003e\n\u003cli\u003eSection - 09: Targeting the right customers;\u003c\/li\u003e\n\u003cli\u003eSection - 10: Maximizing the impact of mailing;\u003c\/li\u003e\n\u003cli\u003eSection - 11: The benefits of product bundling;\u003c\/li\u003e\n\u003cli\u003eSection - 12: Estimating time of purchase;\u003c\/li\u003e\n\u003cli\u003eSection - 13: Investigating the time of product purchase;\u003c\/li\u003e\n\u003cli\u003eSection - 14: Increasing customer lifetime value;\u003c\/li\u003e\n\u003cli\u003eSection - 15: Modelling counts (transactions);\u003c\/li\u003e\n\u003cli\u003eSection - 16: Quantifying complexity of customer behaviour;\u003c\/li\u003e\n\u003cli\u003eSection - 17: Designing effective loyalty programmes;\u003c\/li\u003e\n\u003cli\u003eSection - 18: Identifying loyal customers;\u003c\/li\u003e\n\u003cli\u003eSection - 19: Introduction to segmentation;\u003c\/li\u003e\n\u003cli\u003eSection - 20: Tools for successful segmentation;\u003c\/li\u003e\n\u003cli\u003eSection - 21: Drawing insights from segmentation;\u003c\/li\u003e\n\u003cli\u003eSection - 22: Creating targeted messages;\u003c\/li\u003e\n\u003cli\u003eSection - 23: RFM vs. segmentation;\u003c\/li\u003e\n\u003cli\u003eSection - 24: Marketing strategy;\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Kogan Page Ltd","offers":[{"title":"Default Title","offer_id":48865725808983,"sku":"9780749477158","price":33.24,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780749477158.jpg?v=1722275276"},{"product_id":"armstrongs-handbook-of-management-and-leadership-for-hr-9780749478155","title":"Armstrongs Handbook of Management and Leadership","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cb\u003eMichael Armstrong\u003c\/b\u003e is the UK's bestselling author of Human Resource Management books including \u003cb\u003e\u003ci\u003eArmstrong's Handbook of Human Resource Management Practice\u003c\/i\u003e\u003c\/b\u003e and several other titles published by Kogan Page. With over a million copies sold, his books have been translated into twenty-one languages. He is managing partner of E-Reward as well as an independent management consultant. Prior to this he was a chief examiner of the Chartered Institute of Personnel and Development (CIPD) and an HR director of a publishing company.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\"The definitive guide on the processes of management and leadership\" * Commerce and Industry (about a previous edition) *\u003cbr\u003e\"A revealing book that will help readers to develop leadership skills in others and guide them towards personal excellence as a leader\" * Business Executive (about a previous edition) *\u003cbr\u003e\"this is a helpful and fairly comprehensive reference source for middle and senior managers and students.\" * Bob Baker for the CMI Management and Consulting Book Club *\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cul\u003e\n\u003cli\u003eSection - ONE: Leading, managing and developing people fundamentals\u003c\/li\u003e\n\u003cli\u003e\u003cul\u003e\n\u003cli\u003eChapter - 01: Leadership\u003c\/li\u003e\n\u003cli\u003eChapter - 02: Management\u003c\/li\u003e\n\u003cli\u003eChapter - 03: Developing people\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/li\u003e\n\u003cli\u003eSection - TWO: Human resource management and learning and development\u003c\/li\u003e\n\u003cli\u003e\u003cul\u003e\n\u003cli\u003eChapter - 04: The essence of human resource management\u003c\/li\u003e\n\u003cli\u003eChapter - 05: The practice of HRM\u003c\/li\u003e\n\u003cli\u003eChapter - 06: The practice of learning and development\u003c\/li\u003e\n\u003cli\u003eChapter - 07: The contribution of HRM and L\u0026amp;D in different types of organizations\u003c\/li\u003e\n\u003cli\u003eChapter - 08: The professional and ethical approach to HRM and L\u0026amp;D\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/li\u003e\n\u003cli\u003eSection - THREE: People management processes\u003c\/li\u003e\n\u003cli\u003eSection - \t09: Motivation\u003c\/li\u003e\n\u003cli\u003e\u003cul\u003e\n\u003cli\u003eChapter - 10: Commitment\u003c\/li\u003e\n\u003cli\u003eChapter - 11: Employee engagement\u003c\/li\u003e\n\u003cli\u003eChapter - 12: Change management\u003c\/li\u003e\n\u003cli\u003eChapter - 13: Flexible working\u003c\/li\u003e\n\u003cli\u003eChapter - 14: Managing diversity and inclusion\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/li\u003e\n\u003cli\u003eSection - FOUR: Leadership, management and learning and development skills\u003c\/li\u003e\n\u003cli\u003e\u003cul\u003e\n\u003cli\u003eChapter - 15: Leadership skills\u003c\/li\u003e\n\u003cli\u003eChapter - 16: Management skills\u003c\/li\u003e\n\u003cli\u003eChapter - 17: People management skills\u003c\/li\u003e\n\u003cli\u003eChapter - 18: Learning and development skills\u003c\/li\u003e\n\u003cli\u003eChapter - 19: Managing interpersonal relationships at work\u003c\/li\u003e\n\u003cli\u003eChapter - 20: Managing oneself\u003c\/li\u003e\n\u003cli\u003eChapter - 21: Problem solving and decision making\u003c\/li\u003e\n\u003cli\u003eChapter - 22: Analytical, critical and consultancy skills\u003c\/li\u003e\n\u003cli\u003eChapter - 23: Information handling skills\u003c\/li\u003e\n\u003cli\u003eChapter - 24: Business and financial skills\u003c\/li\u003e\n\u003cli\u003eChapter - 25: Postgraduate study skills\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Kogan Page Ltd","offers":[{"title":"Default Title","offer_id":48865725841751,"sku":"9780749478155","price":37.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780749478155.jpg?v=1722275275"},{"product_id":"when-digital-becomes-human-9780749473235","title":"When Digital Becomes Human","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cb\u003eSteven Van Belleghem \u003c\/b\u003eis a successful entrepreneur, academic, speaker and author. He is a thought leader on the transformation of customer relations and the future of customer-centric marketing. The former Managing Partner at market research and consultancy firm InSites Consulting, he is a professor at Vlerick Leuven Gent Management School and author of The Conversation Manager and The Conversation Company.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\"Do you think customer relationships are important? Do you believe you are running a customer-focused company? Then read this book. Using a wide range of case studies and inspiring stories, it will show you how to really put the customer at the heart of everything. You will learn how to combine the digital and human dimensions to create emotional, productive customer relationships.\" * Dominique Leroy, CEO, Proximus *\u003cbr\u003e\"\u003ci\u003eWhen Digital Becomes Human\u003c\/i\u003e goes further than the traditional theories on customers and the future. It forces you to take the customer relationship ten steps further. It is an inspiring read for all managers serious about their relationships with their customers.\" * Wiebe Draijer, CEO Rabobank *\u003cbr\u003e\"Everyone wants to be digital, even CEOs. But it only works if you create an authentic relationship with your customers - in this digital world, personal relationships actually become more important. The link between digital and human is explored brilliantly in this book. A mustread for every modern CEO. A must-read for every old-fashioned one too.\" * Marc Coucke, CEO, Omega Pharma *\u003cbr\u003e\"A great book for anyone in business, \u003ci\u003eWhen Digital Becomes Human\u003c\/i\u003e answers the question, what is great customer service in the digital age? The case studies he uses, such as Amazon, Toyota, ING, Nike and Starbucks, reinforce the idea that having a person on the other end can be the difference between keeping and losing a customer... Van Belleghem argues that the human touch will become more, not less important, in the future.\" * The British Weekly *\u003cbr\u003e\"An interesting book about a subject that might confound current wisdom or feeling for many, yet it manages to transform thought without being confrontational or overly evangelistic. It lets the subject just speak for itself!\" * Darren Ingram, Darren Ingram Media *\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cul\u003e\n\u003cli\u003eSection - ONE:  Introduction;\u003c\/li\u003e\n\u003cli\u003e\u003cul\u003e\n\u003cli\u003eChapter - 00: \tIntroduction;\u003c\/li\u003e\n\u003cli\u003eChapter - 01: \tThe customer relationship of the future;\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/li\u003e\n\u003cli\u003eSection - TWO:  Digital Transformation;\u003c\/li\u003e\n\u003cli\u003e\u003cul\u003e\n\u003cli\u003eChapter - 02: \tDigital first = customer first;\u003c\/li\u003e\n\u003cli\u003eChapter - 03: \tA single digital ecosystem;\u003c\/li\u003e\n\u003cli\u003eChapter - 04: \tFrom self-service to automation;\u003c\/li\u003e\n\u003cli\u003eChapter - 05: \tNot ‘big data’ – ‘big relevance’;\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/li\u003e\n\u003cli\u003eSection - THREE:  The human transformation;\u003c\/li\u003e\n\u003cli\u003e\u003cul\u003e\n\u003cli\u003eChapter - 06: \tThe technology becomes human;\u003c\/li\u003e\n\u003cli\u003eChapter - 07: \tHeartketing;\u003c\/li\u003e\n\u003cli\u003eChapter - 08: \tThe human touch;\u003c\/li\u003e\n\u003cli\u003eChapter - 09: \tCrowd power\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Kogan Page Ltd","offers":[{"title":"Default Title","offer_id":48865725874519,"sku":"9780749473235","price":25.64,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780749473235.jpg?v=1722275276"},{"product_id":"bids-tenders-and-proposals-9780749474843","title":"Bids Tenders and Proposals","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eHarold Lewis is a writer, editor and independent consultant with more than 30 years' professional experience of working with businesses of all kinds and with private and public sector clients. He has written over 300 successful bids and proposals, including successful bids for contracts from private and public sector organizations. His responsibilities have included the role of Senior Consultant, Terms of Reference Expert and Proposal Evaluator on EC-funded technical assistance programmes. He has participated as a member of technical teams undertaking overseas projects funded by international, regional and bilateral development agencies, including the World Bank, Asian Development Bank, UNDP and DfID. He is also the Institute of Directors' specialist advisor on competitive bidding and tendering.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cul\u003e\u003cli\u003e\u003cul\u003e\n\u003cli\u003eChapter - 01: Bidding to succeed;\u003c\/li\u003e\n\u003cli\u003eChapter - 02: Bidding for public sector contracts;\u003c\/li\u003e\n\u003cli\u003eChapter - 03: Tendering for the private sector;\u003c\/li\u003e\n\u003cli\u003eChapter - 04: Bidding for research funding\u003c\/li\u003e\n\u003cli\u003eChapter - 05: Tendering for international development contracts;\u003c\/li\u003e\n\u003cli\u003eChapter - 06: Pre-qualifying for tender opportunities;\u003c\/li\u003e\n\u003cli\u003eChapter - 07: Deciding whether or not to bid;\u003c\/li\u003e\n\u003cli\u003eChapter - 08: Analysing the tender documents;\u003c\/li\u003e\n\u003cli\u003eChapter - 09: Managing the bid;\u003c\/li\u003e\n\u003cli\u003eChapter - 10: Talking to the client;\u003c\/li\u003e\n\u003cli\u003eChapter - 11: Bidding in partnership;\u003c\/li\u003e\n\u003cli\u003eChapter - 12: Thinking the work through;\u003c\/li\u003e\n\u003cli\u003eChapter - 13: Developing and writing the bid;\u003c\/li\u003e\n\u003cli\u003eChapter - 14: Explaining approach and method;\u003c\/li\u003e\n\u003cli\u003eChapter - 15: Focusing on contract management;\u003c\/li\u003e\n\u003cli\u003eChapter - 16: Defining outcomes and deliverables;\u003c\/li\u003e\n\u003cli\u003eChapter - 17: Communicating added value;\u003c\/li\u003e\n\u003cli\u003eChapter - 18: Presenting CVs;\u003c\/li\u003e\n\u003cli\u003eChapter - 19: Describing professional experience;\u003c\/li\u003e\n\u003cli\u003eChapter - 20: Making good use of graphics;\u003c\/li\u003e\n\u003cli\u003eChapter - 21: Stating your piece;\u003c\/li\u003e\n\u003cli\u003eChapter - 22: Electronic and hard-copy submission;\u003c\/li\u003e\n\u003cli\u003eChapter - 23: Understanding how clients evaluate tenders;\u003c\/li\u003e\n\u003cli\u003eChapter - 24: Presentations to clients;\u003c\/li\u003e\n\u003cli\u003eChapter - 25: True stories\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/li\u003e\u003c\/ul\u003e","brand":"Kogan Page Ltd","offers":[{"title":"Default Title","offer_id":48865725907287,"sku":"9780749474843","price":37.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780749474843.jpg?v=1722275276"},{"product_id":"rethinking-reputational-risk-9780749477363","title":"Rethinking Reputational Risk","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cb\u003eAnthony Fitzsimmons\u003c\/b\u003e is Chairman of Reputability LLP and an authority and leading thinker on reputational risk and the propensity of behavioural and organizational risks to cause reputational damage.   \u003cb\u003eDerek Atkins\u003c\/b\u003e BSc PhD MIMMM CEng FCIM FCII Chartered Insurer was a visiting Professor at Cass Business School, London, teaching risk management, reputational risk, and insurance, and a partner in Reputability LLP. He was the co-author of a dozen books.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\"An exceptional book for learning at every level - whether you are a business school student or a chief executive; Prime Minister or a new recruit into the civil service.\" * Lord Owen CH FRCP, Former UK Foreign Secretary and author of 'The Hubris Syndrome' *\u003cbr\u003e\"The authors have examined trust in business through the lens of reputational risk and identified themes that really matter. Their well-illustrated commentary is good read for business leaders at all levels.\" * Dame Alison Carnwath, Company Chair, Audit Committee Chair, NED and Supervisory board member *\u003cbr\u003e\"This book is written in the riveting style worthy of a subject often overlooked. The authors' discussion of collateral damage and guilt by association was especially intriguing.\" * Senator Bob Graham, Co-Chairman of the National Presidential Commission on the Deepwater Horizon Disaster *\u003cbr\u003e\"The authors highlight the role of culture and conduct and of the wider responsibilities of organisations to their customers and to the public. I much endorse their recommendations to business leaders. It is instructive to see this subject handled with such conviction and clarity.\" * Sir Winfried Bischoff, Chairman, Financial Reporting Council *\u003cbr\u003e\"The authors show why the most valuable core competence for leaders everywhere is the ability to understand how people actually feel, think and behave, and how to manage risks from people effectively. This is just as important for government and the public sector as for private sector organisations.\" * Richard Bacon MP, Deputy Chairman, House of Commons Public Accounts Committee *\u003cbr\u003e\"This thoroughly enjoyable book is a must-read for leaders of all organizations at all levels, right up to the board and its leadership.\" * Dr Kiyoshi Kurokuwa, Chairman of the Independent Investigation Commission of Fukushima Nuclear Accident by the National Diet of Japan *\u003cbr\u003e\"I very much welcome this book as a comprehensive and insightful study into one of the most critical but often neglected aspects of risk management - reputational risk.\" * John Hurrell, Chief Executive of AIRMIC *\u003cbr\u003e\"\u003cb\u003e\u003ci\u003eRethinking Reputational Risk\u003c\/i\u003e\u003c\/b\u003e is an excellent contribution to the understanding of reputation as a key indicator of the quality of a company's leadership, culture and material stakeholder relationships.\" * Colin Melvin, Head of Global Stewardship, Hermes Investment Management *\u003cbr\u003e\"This book will be chastening reading for company board members. Other readers will be fascinated, and also horrified, by the systematic risk-blindness of those who oversee our largest and most powerful companies.\" * Professor Andrew Hopkins, author of 'Risky Rewards: How company bonuses affect safety’ *\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cul\u003e\n\u003cli\u003eSection - ONE: Rethinking\u003c\/li\u003e\n\u003cli\u003e\u003cul\u003e\n\u003cli\u003eChapter - 01: Introduction\u003c\/li\u003e\n\u003cli\u003eChapter - 02: Reputation Basics\u003c\/li\u003e\n\u003cli\u003eChapter - 03: How Reputations are lost\u003c\/li\u003e\n\u003cli\u003eChapter - 04: What is Reputational Risk?\u003c\/li\u003e\n\u003cli\u003eChapter - 05: The hole in Classical Risk Management\u003c\/li\u003e\n\u003cli\u003eChapter - 06: Stakeholder Behaviour\u003c\/li\u003e\n\u003cli\u003eChapter - 07: Risks from failing to communicate and learn\u003c\/li\u003e\n\u003cli\u003eChapter - 08: Character, Culture and Ethos\u003c\/li\u003e\n\u003cli\u003eChapter - 09: Incentives\u003c\/li\u003e\n\u003cli\u003eChapter - 10: Complexity\u003c\/li\u003e\n\u003cli\u003eChapter - 11: Board composition, Skill, Knowledge, Experience and Behaviour\u003c\/li\u003e\n\u003cli\u003eChapter - 12: Risks from Strategy and Change\u003c\/li\u003e\n\u003cli\u003eChapter - 13: Incubation and complacency\u003c\/li\u003e\n\u003cli\u003eChapter - 14: The special role – and Risks – of leaders\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/li\u003e\n\u003cli\u003eSection - TWO: Case studies\u003c\/li\u003e\n\u003cli\u003e\u003cul\u003e\n\u003cli\u003eChapter - 15: BP: Texas City Explosion\u003c\/li\u003e\n\u003cli\u003eChapter - 16: BP: Deepwater Horizon\u003c\/li\u003e\n\u003cli\u003eChapter - 17: Tesco PLC\u003c\/li\u003e\n\u003cli\u003eChapter - 18: American International Group (AIG)\u003c\/li\u003e\n\u003cli\u003eChapter - 19: EADS Airbus A380\u003c\/li\u003e\n\u003cli\u003eChapter - 21: Volkswagen\u003c\/li\u003e\n\u003cli\u003eChapter - 22: Mid Staffordshire NHS Foundation Trust (Stafford Hospital)\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/li\u003e\n\u003cli\u003eSection - THREE: Practicalities\u003c\/li\u003e\n\u003cli\u003e\u003cul\u003e\n\u003cli\u003eChapter - 23: The way forward\u003c\/li\u003e\n\u003cli\u003eChapter - 24: System Basics – Getting to ‘go’\u003c\/li\u003e\n\u003cli\u003eChapter - 25: Setting up the Reputational Risk Management System\u003c\/li\u003e\n\u003cli\u003eChapter - 26: Operating the Reputational Risk Management System\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Kogan Page Ltd","offers":[{"title":"Default Title","offer_id":48865725972823,"sku":"9780749477363","price":33.24,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780749477363.jpg?v=1722275276"},{"product_id":"design-management-9780749478414","title":"Design Management","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cb\u003eDr David Hands\u003c\/b\u003e is a senior lecturer in Design Management at Lancaster University. He is also Course Leader for MA Design Management at Lancaster Institute for Contemporary Arts. He has written and published extensively on all aspects and themes surrounding strategic design management theory and practice.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\"A wonderful book which not only gives a holistic view about design management in a broad context, but also practically combines methods and tools with case studies. It is a powerful handbook that every innovator in design business needs to read.\" * CAI Jun, Professor, Academy of Arts \u0026amp; Design \/ Director of Design Management Research Lab, Tsinghua University *\u003cbr\u003e\"A thoughtful and thoroughly engaging commentator on Design Management, Hands blends well documented research and a wonderful array of international case studies that clearly illustrate the value of design to the organisation, regardless of industry and commercial sector. An invaluable companion guide to both students and practitioners.\" * Rachel Cooper OBE, Distinguished Professor: Design Management and Policy, Lancaster University, UK *\u003cbr\u003e\"A comprehensive overview of design management as a discipline. Not only is this book is a 'must read' for those Masters (including MBA) and Undergraduates studying Design, Design Studies, Design Management and Design in Business, but it also makes for a valuable refresher for those who are practicing in these disciplines. A highly recommended read.\" * Peter Ford, Professor of Design and Design Unit Director, De Montfort University *\u003cbr\u003e\"David Hands has been researching and teaching design management for over 25 years. This new book gives us a useful overview of currents trends and developments in this forever changing subject area. This content makes the book an invaluable companion for anybody seeking to explore contemporary design management.\" * Professor Tom Inns, Director, Glasgow School of Art, Glasgow *\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cul\u003e\u003cli\u003e\u003cul\u003e\n\u003cli\u003eChapter - 00: Introduction;\u003c\/li\u003e\n\u003cli\u003eChapter - 01: Design Values - Design and the Organization;\u003c\/li\u003e\n\u003cli\u003eChapter - 02: Design Management in Action - Case Studies;\u003c\/li\u003e\n\u003cli\u003eChapter - 03: Design Horizons - Fluid Strategies for Success;\u003c\/li\u003e\n\u003cli\u003eChapter - 04: Design Strategies in Action - Case Studies;\u003c\/li\u003e\n\u003cli\u003eChapter - 05: Design Vision - A National Asset;\u003c\/li\u003e\n\u003cli\u003eChapter - 06: Design - A Possible Instrument for Growth and Innovation (Mexico);\u003c\/li\u003e\n\u003cli\u003eChapter - 07: Design Futures - Design as an Enabler for Change;\t\u003c\/li\u003e\n\u003cli\u003eChapter - 08: Looking Ahead and Discussions on the Future of Design Management\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/li\u003e\u003c\/ul\u003e","brand":"Kogan Page Ltd","offers":[{"title":"Default Title","offer_id":48865725940055,"sku":"9780749478414","price":37.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780749478414.jpg?v=1722275277"},{"product_id":"defence-logistics-9780749478032","title":"Defence Logistics","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cb\u003eJeremy Smith\u003c\/b\u003e manages modules on the Defence Acquisition Management and the Programme and Project Management MScs at Cranfield Defence and Security, UK. He developed and leads several logistics short courses and workshops pitched at strategic and practitioner levels. He served for 25 years in the British Army as a logistician and Ammunition Technical Officer.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\"This book offers a great academic view of how defence logisticians can get ahead of the game before weapons are deployed, let alone the first shots fired. It pulls together many of the underlying principles in an easily digestible format. I wish I could have had the benefit of this compendium before I deployed to Iraq to help me understand how we should have done it better!\" * Group Captain (Rtd) Chris Markey FCMI FCILT, Chariman of the Defence Forum for the CILT, UK, and Deputy Commander Joint Force Logistics Component Operation TELIC I and II 2003, UK *\u003cbr\u003e\"There simply aren't enough good books on military logistics, but here is one for both the enthusiast and the more generally interested reader alike. It combines academic rigour with practical knowledge and historical illustration - and all in a format that allows for a dip into a specific subject or a more broadly based review of the entire field. Logistics may not be new, but this book shows why it has never been more relevant to modern thinking on defence.\" * Major General M D Wood CBE, former Director General of the UK Joint Supply Chain and a current Colonel Commandant of the Royal Logistic Corps in the British Army *\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cul\u003e\u003cli\u003e\u003cul\u003e\n\u003cli\u003eChapter - 00: Introduction;\u003c\/li\u003e\n\u003cli\u003eChapter - 01: Defence logistics definitions and frameworks;\u003c\/li\u003e\n\u003cli\u003eChapter - 02: Defence logistics - an historical perspective;\u003c\/li\u003e\n\u003cli\u003eChapter - 03: Defence logistics in context;\u003c\/li\u003e\n\u003cli\u003eChapter - 04: Resilience in defence supply chains;\u003c\/li\u003e\n\u003cli\u003eChapter - 05: Integrating mission and support systems through the life cycle - Integrated logistics support and maintenance strategies;\u003c\/li\u003e\n\u003cli\u003eChapter - 06: Supportability analysis for supportable and supported mission systems;\u003c\/li\u003e\n\u003cli\u003eChapter - 07: Achieving dependability in defence systems;\u003c\/li\u003e\n\u003cli\u003eChapter - 08: Planning and executing defence operational logistics;\u003c\/li\u003e\n\u003cli\u003eChapter - 09: Procurement for defence logistics support;\u003c\/li\u003e\n\u003cli\u003eChapter - 10: Managing performance in defence logistics;\u003c\/li\u003e\n\u003cli\u003eChapter - 11: Optimizing the defence inventory;\u003c\/li\u003e\n\u003cli\u003eChapter - 12: Accounting and finance in defence logistics;\u003c\/li\u003e\n\u003cli\u003eChapter - 13: Decision support in defence logistics;\u003c\/li\u003e\n\u003cli\u003eChapter - 14: Defence logistics and crisis response;\u003c\/li\u003e\n\u003cli\u003eChapter - 15: Defence logistics information systems;\u003c\/li\u003e\n\u003cli\u003eChapter - 16: A look to the future;\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/li\u003e\u003c\/ul\u003e","brand":"Kogan Page Ltd","offers":[{"title":"Default Title","offer_id":48865726005591,"sku":"9780749478032","price":52.24,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780749478032.jpg?v=1722275277"},{"product_id":"the-definitive-personal-assistant-secretarial-handbook-9780749474768","title":"The Definitive Personal Assistant  Secretarial","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cb\u003eSue France\u003c\/b\u003e has over 30 years experience as a secretary and Executive Assistant. She is Emeritus UK Chairman for EUMA and was awarded the prestigious award of The Times Crème PA\/DHL PA of the Year 2006. Sue presents at PA conferences throughout the world, and is also involved in training and coaching PAs and secretaries.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\"We are very keen to include \u003ci\u003eThe Definitive Personal Assistant \u0026amp; Secretarial Handbook 3rd edition\u003c\/i\u003e and the \u003ci\u003eExecutive Assistant \u0026amp; Managerial Handbook\u003c\/i\u003e as part of the course material for our top PA and EA courses. What makes these books quite different is the positive messages being sent throughout that directly relate to helping all office professionals develop both themselves and their careers. They are full of useful hints and tips as well as solid deep thinking behind ideas, approaches and concepts such as how to keep on top of the day-to-day workload and how to maintain effective working relationships. As a result, our students have a lot more to offer their employers, are better able to cope with demanding roles and they can enjoy happier and more rewarding careers!\" * Penny Lewis, Cert Ed, Principal of Lewis Secretarial College *\u003cbr\u003e\"I am an entrepreneur\/CEO, hiring my first executive assistant and and am not fully sure what to expect. I bought Sue France's books as they addresses important elements that I would have had to figure out as I go, such as acknowledging and mindfully developing the leadership roles associated with an exec assistant position. Already, I feel that learning curve has been cut in half! There are many tactical tips for the execution of this role included. I am using these books as communication\/training tools for my new assistant and find them very useful! These books are the most relevant and practical for the needs of *today's* assistants and execs.\" * Susan Kruger, M.Ed. SOAR Study Skills *\u003cbr\u003e\"The first 30 pages I read just completely blew me away! It really helped me to see things from another perspective and understand a lot of things.\" * Emah Solange Ehouman- Recchia *\u003cbr\u003e\"I run training courses for secretaries and P.A.s and read this book to see if it would be suitable to give to our students as a gift. Suitable? It is essential. I'm going to buy a box-load. We are a Pitman training centre (in Preston) and our reputation has been built on turning out the best, most professional businesspeople in the business. So that's why I highly recommend this book.\" * Customer review *\u003cbr\u003e\"A brilliant author with a deep understanding of human interrelations, who presents and shares her knowledge in a fascinating and at the same time quiet manner, which only a true professional can do. I've taken a great pleasure from reading the book for the first time.\" * Customer review *\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cul\u003e\u003cli\u003e\u003cul\u003e\n\u003cli\u003eChapter - 00: Introduction;\u003c\/li\u003e\n\u003cli\u003eChapter - 01: Using neuroscience to maximize your brain for excellence;\u003c\/li\u003e\n\u003cli\u003eChapter - 02: Relationship management;\u003c\/li\u003e\n\u003cli\u003eChapter - 03: Compassionate communication;\u003c\/li\u003e\n\u003cli\u003eChapter - 04: Confidence, self-belief and goal setting;\u003c\/li\u003e\n\u003cli\u003eChapter - 05: Dealing with difficult people and managing conflict;\u003c\/li\u003e\n\u003cli\u003eChapter - 06: Time, organizing and stress management;\u003c\/li\u003e\n\u003cli\u003eChapter - 07: Organizing meetings and events;\u003c\/li\u003e\n\u003cli\u003eChapter - 08: Perfect presentations;\u003c\/li\u003e\n\u003cli\u003eChapter - 09: Ergonomics: your health and safety;\u003c\/li\u003e\n\u003cli\u003eChapter - 10: Powerful networking;\u003c\/li\u003e\n\u003cli\u003eChapter - 11: A chapter to share with your boss;\u003c\/li\u003e\n\u003cli\u003eChapter - 12: Confident minute taking;\u003c\/li\u003e\n\u003cli\u003eChapter - 13: Harnessing the power of digital tools and social media;\u003c\/li\u003e\n\u003cli\u003eChapter - 14: The successful assistant\u003c\/li\u003e\n\u003c\/ul\u003e\u003c\/li\u003e\u003c\/ul\u003e","brand":"Kogan Page Ltd","offers":[{"title":"Default Title","offer_id":48865726038359,"sku":"9780749474768","price":23.82,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780749474768.jpg?v=1722275276"}],"url":"https:\/\/bookcurl.com\/collections\/kogan-page.oembed?page=38","provider":"Book Curl","version":"1.0","type":"link"}