{"title":"Knowledge management Books","description":"","products":[{"product_id":"the-wise-company-9780190497002","title":"The Wise Company","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eTo survive and thrive in this day and age of high-velocity change, companies must draw on high quality, experiential knowledge: practical wisdom.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003eProfessors Nonaka and Takeuchi have taught the world much about managing knowledge. In The Wise Company, they go further, teaching us how to grow our knowledge into wisdom. Every manager will learn from this book, for their job, their organization, and indeed, their own life and well-being. * Henry Chesbrough, Professor, U.C. Berkeley-Haas School of Business *\u003cbr\u003eNonaka and Takeuchi have created a tour de force book of value to CEOs, leaders at all levels, and students aspiring to be world class leaders in a world driven by winners who continuously innovate by creating valuable new knowledge and putting it to practice. Both authors are established world-class academics, but equally as important they are hands-on clinicians who have worked globally with real clients, making real change happen. This book is well-written, engaging, and an important theoretical and practical guide on how to make the world a better place. * Noel Tichy, Professor at the University of Michigan, and author of Control Your Destiny or Someone Else Will and Succession: Mastering the Make-Or-Break Process of Leadership Transition *\u003cbr\u003eNonaka \u0026amp; Takeuchi-both alchemists of innovation management who provide ageless pearls of wisdom-describe how new methods of managing and leading business enterprises require wise leaders, at all levels of the organization. A tour de force with insights, delights, and powerful narratives featuring some of the world's top business leaders and innovators, in Japan and the USA. An evolutionary sequel to the authors' earlier work on the knowledge creating company. * David J. Teece, Tusher Professor, Haas School, U.C. Berkeley *\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eTable of Contents 1. From Knowledge to Wisdom 2. The Foundations of Knowledge Practice 3. Towards a Model of Knowledge Creation and Practice 4. Judging Goodness 5. Grasping the Essence 6. Creating Ba  7. Communicating the Essence 8. Exercising \"Political\" Power 9. Fostering Practical Wisdom in Others 10. Epilogue Acknowledgements References Index","brand":"Oxford University Press Inc","offers":[{"title":"Default Title","offer_id":48732538175831,"sku":"9780190497002","price":29.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780190497002.jpg?v=1719997333"},{"product_id":"it-strategy-for-nonit-managers-becoming-an-engaged-contributor-to-corporate-it-decisions-9780262534154","title":"IT Strategy for NonIT Managers  Becoming an","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cb\u003eHow non-IT managers can turn IT from an expensive liability into a cost-effective competitive tool.\u003c\/b\u003e\u003cp\u003eFirms spend more on information technology (IT) than on all other capital assets combined. And yet despite this significant cash outlay, businesses often end up with IT that is uneconomical and strategically feeble. What is missing in many organizations' IT strategy is the business acumen of managers from non-IT departments. This book presents tools for non-IT managers to turn IT from an expensive liability into a cost-effective competitive tool. It equips readers with the concepts and analytical skills necessary to understand IT needs and opportunities from both sides of the business-IT divide.\u003c\/p\u003e\u003cp\u003eEach chapter opens with a \u003ci\u003ejargon decoder\u003c\/i\u003e-nontechnical explanations of the key ideas in the chapter—and ends with a checklist summarizing non-IT factors to consider in IT decisions. Chapters cover such topics as infusing competitive firepower into IT strategy; amalgamat\u003c\/p\u003e","brand":"MIT Press Ltd","offers":[{"title":"Default Title","offer_id":48733467345239,"sku":"9780262534154","price":31.35,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780262534154.jpg?v=1720000186"},{"product_id":"computational-approaches-to-the-network-science-of-teams-9781108498548","title":"Computational Approaches to the Network Science","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eBusiness operations in large organizations today involve massive, interactive, and layered networks of teams and personnel collaborating across hierarchies and countries on complex tasks. To optimize productivity, businesses need to know: what communication patterns do high-performing teams have in common? Is it possible to predict a team''s performance before it starts work on a project? How can productive team behavior be fostered? This comprehensive review for researchers and practitioners in data mining and social networks surveys recent progress in the emerging field of network science of teams. Focusing on the underlying social network structure, the authors present models and algorithms characterizing, predicting, optimizing, and explaining team performance, along with key applications, open challenges, and future trends.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e'This is a timely book for team science, with a unique perspective that uses computational approaches to study the network effect on team performance. The book has a nice balance of theory, algorithms, and empirical studies. The authors possess years of experience in the field.' Charu Aggarwal, IBM Research AI\u003cbr\u003e'A comprehensive study that pushes forward our understanding of and ability to forecast and design team performance - a critical, yet complex human-subject phenomenon to which this book brings in-depth technical rigor.' Leman Akoglu, Carnegie Mellon University\u003cbr\u003e'This pioneering book is essential to technologists, data scientists, and researchers alike, offering a modern, computational approach to the science of teaming and how to manage the convergence of people, information, and technology in networked organizations.' Norbou Buchler, US Army Data and Analysis Center\u003cbr\u003e'Li and Tong have provided a thorough and insightful exploration of current research on teams in networks, linking computational techniques with results from the social sciences. A pleasure to read.' Sucheta Soundarajan, Syracuse University\u003cbr\u003e'This brief volume is a valuable resource for managers, but managers with a strong background in data science, and for other technologists involved in designing systems that support user interactions … The added value of this book is provided by the mathematical formalisms used, which encode characteristics of the computational challenges discussed … The topical focus results in a unique volume that might lead interested readers to discover new research avenues … Recommended' J. Brzezinski, Choice\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e1. Introduction; 2. Team performance characterization; 3. Team performance prediction; 4. Team performance optimization; 5. Team performance explanation; 6. Human agent teaming; 7. Conclusion and future work.","brand":"Cambridge University Press","offers":[{"title":"Default Title","offer_id":48738315829591,"sku":"9781108498548","price":41.79,"currency_code":"GBP","in_stock":true}]},{"product_id":"should-you-believe-wikipedia-9781108748407","title":"Should You Believe Wikipedia","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eAs we interact online we are creating new kinds of knowledge and community. How are these communities formed? How do we know whether to trust them as sources of information? In other words, Should we believe Wikipedia? This book explores what community is, what knowledge is, how the internet facilitates new kinds of community, and how knowledge is shaped through online collaboration and conversation. Along the way the author tackles issues such as how we represent ourselves online and how this shapes how we interact, why there is so much bad behavior online and what we can do about it. And the most important question of all: What can we as internet users and designers do to help the internet to bring out the best in us all?\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e'This book reminds us of conversations we're not having about online life - with family, friends, with our political representatives - because we don't know where to start. The Internet seems so opaque, that we don't know to get traction on our concern that it no longer serves our human needs. This welcome volume suggests entry points for designers and users - to start those necessary conversations about how to make online life serve our emotional and social purposes. Both scholarly and down-to-earth, filled with compelling examples, it is a textbook for classrooms, dinnertables, and policy discussions.' Sherry Turkle, MIT,  Author of The Empathy Diaries, Reclaiming Conversation, Alone Together, and Life on the Screen\u003cbr\u003e'Should you believe Wikipedia? is an extremely useful book about the positive aspects of life online: supportive online communities, social construction of knowledge, online collaboration, the ways online communities can create and harvest social capital, how to safely and productively use Wikipedia, and more. With so much news and speculation about what is wrong about life online, this book from an OG participant and academic expert is a welcome and well-documented argument for all the good things life online can do. I would give it to every high school graduate.' Howard Rheingold, Author of Net Smart and The Virtual Community\u003cbr\u003e'Simply brilliant! Bruckman brings together abstract, sociological and psychological perspectives to articulate a science of online community design. Should You Believe Wikipedia? combines practical skills and theoretical understanding to implement and evaluate the social platforms of the future. This work sets the bar for what students of human-computer interaction need to understand and do to address the societal challenges brought by the ubiquity of online interactions.' Keith N. Hampton, Department of Media and Information, Michigan State University\u003cbr\u003e'From its birth, Amy Bruckman has understood and explained the Net. This book, both practical and theoretical, offers the most mature account that we have of how community online gets made and corrupted. At a moment when the hope of the Internet has faded for so many, this clear and powerful work gives us at least a path back, and a reason to pursue it.' Lawrence Lessig, Harvard Law School\u003cbr\u003e'Ultimately, the effect of reading Should You Believe Wikipedia? is like spending time with the smartest person you know. Bruckman is an excellent guide, and weaves together concepts from diverse sources into a coherent whole … In this excellent volume, Bruckman provides the background, philosophical tools, and encouragement to allow us to work towards a better world, and that is a gift in itself.' Andrew D. Miller, Computer Supported Cooperative Work\u003cbr\u003e'Educators interested in developing inclusive, socially just online learning experiences that are also informed by Internet culture and social institutions would not go wrong with Should You Believe Wikipedia? Online Communities and The Construction of Knowledge … as a place to start.' Naomi Barnes, Postdigital Science and Education\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eAcknowledgments; Introduction; 1. Are online “communities” really communities?; 2. What can online collaboration accomplish?; 3. Should you believe Wikipedia?; 4. How does the internet change how we think?; 5. How do people express identity online, and why is this important for online interaction?; 6. What is bad online behavior, and what can we do about it?; 7. How do business models shape online communities?; 8. How can we help the internet to bring out the best in us all?","brand":"Cambridge University Press","offers":[{"title":"Default Title","offer_id":48738330214743,"sku":"9781108748407","price":18.06,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781108748407.jpg?v=1723811935"},{"product_id":"skills-training-for-struggling-kids-promoting-your-childs-behavioral-emotional-academic-and-social-development-by-bloomquist-michael-l-author-dec182012-paperback-9781137494825","title":"Skills Training for Struggling Kids Promoting","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003ePresents an ultimate theory of knowledge-based management and organizational knowledge creation based on empirical research and an extensive literature review. It explores knowledge management as a global concept and is relevant to any company that wants to prosper and thrive in the global knowledge economy.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\"Nonaka and his co-authors must be congratulated on developing an understanding of this ephemeral concept of knowledge, and on widening it out beyond business objectives to general wellbeing.\" - Gordon Harris, Professional Manager\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eIntroduction Characteristics of Knowledge The Theoretical Framework Vision and Driving Objectives: Values for the Common Good Eisai Honda Implications Ba Mayekawa Manufacturing Co., Ltd Kumon Implications Dialogue and Practice: Leveraging Organizational Dialects Seven-Eleven Japan Muji Implications Dynamic Knowledge Assets in Process YKK JFE: Synthesizing Experience Implications Leadership: Fostering Distributed Excellence in the Organization Canon Toyota Prius Implications Conclusions","brand":"Palgrave Macmillan","offers":[{"title":"Default Title","offer_id":48738388050263,"sku":"9781137494825","price":97.49,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781137494825.jpg?v=1723812008"},{"product_id":"how-to-manage-the-it-help-desk-9781138435285","title":"How to Manage the IT Help Desk","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eAre you overworked, unappreciated and under-resourced? This book understands you, and provides years and years of User Support experience packed into one volume. The ''How To'' book that every IT department needs, it will help turn your helpdesk into a company asset. How to be successful at probably the most stressful job in IT This book offers tools for measuring productivity and features ten key steps for successful support, while User Support successes and failures are revealed in true life case studies.This book gives you techniques for:Justifying staff and other expenditure Gaining senior management support Getting the users on your side Running a motivated and productive team Designing and managing services and service levels The second edition of this popular book brings updates to several of the author''s ideas, strategies and techniques with new material on:  Customer Relationship Management - definition and the role of the helpdesk E-Support and the Internet Contrasting the C\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\"Noel's passion for the industry combined with years of personal experience in the field makes him uniquely qualified to help you deliver great helpdesk customer service no matter how hopeless you think your current work environment is.\"\u003cbr\u003e- Phil Verghis, Vice President, Service Delivery, Akamai Technologies USA and multiple award-winning author of the Internet Helpdesk FAQ\u003cbr\u003e\u003cbr\u003e\"Helpdesk managers weary of industry jargon, nonsensical acronyms, and technological hype will be relieved to find a book that talks their language. Despite years of experience, Noel Bruton has managed to remain firmly rooted in reality, and is able to clearly describe the complexities involved in the helpdesk, while remembering that it is often the most basic of issues that require the most attention.\"\u003cbr\u003e- James West, Editor, Customer Service News Magazine\u003cbr\u003e\u003cbr\u003e\"This book won't tell you how to get your printer working with your word processor - it's better than that. It tells you how to deploy your Support staff so as to have the best chance of preventing or fixing such problems. If you're in charge of a PC Support group, or would like to be one day, get this book and read it.\" \u003cbr\u003e- Dr. Alan Solomon\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003ePart 1 What is ‘support’?; Chapter 1 Defining computer user support; Chapter 2 Support as an IT function; Chapter 3 Forms of support; Chapter 4 Typical support structures; Chapter 5 Support functions; Part 2 Client management; Chapter 6 What is a ‘customer’?; Chapter 7 What do they want?; Chapter 8 Prioritizing clients; Chapter 9 Keeping in contact; Chapter 10 Customer service in IT support; Chapter 11 A view from above; Chapter 12 Marketing the support de; Part ment; Part 3 Service management; Chapter 13 Analysing service needs; Chapter 14 Putting services in place; Chapter 15 Excellence in support service; Chapter 16 Service level agreements; Chapter 17 Support from outside; Chapter 18 The international dimension; Part 4 Workload management; Chapter 19 Reactivity and proactivity; Chapter 20 Managing the queue; Chapter 21 Delegation and escalation; Chapter 22 Measurement and reporting; Chapter 23 Controlling the workflow; Part 5 Resources management; Chapter 24 Justifying user support expenditure; Chapter 25 Knowledge; Chapter 26 Equipment; Part 6 Staff management; Chapter 27 The ideal support person; Chapter 28 Motivation and productivity; Chapter 29 Staffing and structure; Chapter 30 User support management considerations;","brand":"Taylor \u0026 Francis Ltd","offers":[{"title":"Default Title","offer_id":48738411381079,"sku":"9781138435285","price":171.0,"currency_code":"GBP","in_stock":true}]},{"product_id":"knowledge-risk-and-its-mitigation-practices-and-cases-9781789739206","title":"Knowledge Risk and its Mitigation: Practices and","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eThe life cycle of companies and enterprises, at present, is short-lived due to rapid social and technological changes. Despite the growing awareness on the importance of knowledge management (KM) among academic researchers, it is still not widely practiced in industry. Why is this?\u003cbr\u003e  Most KM programs emphasize the importance of capturing, retaining, and sharing organisational knowledge amongst their stakeholders. The beneficial effect of these programs is rarely felt immediately, which often results in senior management avoiding prioritising KM initiatives. To overcome this hurdle in implementing KM an approach that includes the assessment of knowledge risk factors and the disastrous effect on the daily operation of the company is explored. \u003cbr\u003e  This book is the first attempt of its kind to provide a pragmatic view to launch knowledge risk management at the grassroot level, with steps by steps on what should be the mission and practical skills needed for a KM practitioner. Another surprise of this book is the numerous cases, examples and data that are brough about from the real business world. For business practitioners, KM researchers and those in HR, risk management, management accounting and Leadership this work is a must for expanding their understanding of Knowledge Management and knowledge risks.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eChapter 1. IntroductionChapter 2. Assessment of Knowledge Risks Chapter 3. Intellectual Capital Charting, Accounting and Risks Chapter 4. Knowledge Audit Chapter 5. Knowledge Elicitation  for Unstructured Business Process Chapter 6. Building  a Learning Organization Chapter 7. KM Implementation Chapter 8. Measuring  Corporate Performance","brand":"Emerald Publishing Limited","offers":[{"title":"Default Title","offer_id":48741686772055,"sku":"9781789739206","price":67.14,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781789739206.jpg?v=1720058430"},{"product_id":"il-logical-knowledge-management-a-guide-to-knowledge-management-in-the-21st-century-9781838678067","title":"(Il)logical Knowledge Management: A Guide to","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eIn today’s world, strategic knowledge management is a critical practice for all businesses seeking to protect its assets and produce intelligible and useable information. However, formally implementing a comprehensive knowledge management infrastructure to support an organization—enabling businesses to create, protect, and collaborate through knowledge—is often easier said than done. How do businesses adapt to the evolving challenges of knowledge management, and what best-practice tips are actually based on common misconceptions? \u003cbr\u003e  From social media and collaborative information systems to new technological developments in cognitive computing and artificial intelligence, \u003ci\u003e(Il)logical Knowledge Management\u003c\/i\u003e dives deep into the sometimes less-than-logical approaches to knowledge management that pervade present practice. It goes beyond existing understanding of how knowledge is transferred, stored, and shared to address the key challenges organizations face in overseeing their business’ knowledge management efforts. In finding the logical by way of the illogical, Beverly Weed-Schertzer highlights opportunities in both the public and private sectors to improve the efficacy and extent of knowledge management infrastructure.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eChapter 1. Sources and Segmentation\u003c\/p\u003e \u003cp\u003eChapter 2. (Il)Logical Knowledge Process\u003c\/p\u003e \u003cp\u003eChapter 3. Tools for Knowledge and Organizational Learning\u003c\/p\u003e","brand":"Emerald Publishing Limited","offers":[{"title":"Default Title","offer_id":48741960221015,"sku":"9781838678067","price":43.69,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781838678067.jpg?v=1720059468"},{"product_id":"knowledge-management-philosophy-communication-as-a-strategic-asset-in-knowledge-management-9781839096372","title":"Knowledge Management Philosophy: Communication as","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eKnowledge Management is an important part of all business, and yet the discipline lacks a philosophy based on systemic thinking. Exploring this gap, expert author Jon-Arild Johannessen continues his research on knowledge management with the groundwork for a new philosophy.  \u003cbr\u003e  Across the four chapters in this book, Johannessen tackles the issues that have stopped a cohesive philosophy from being formed. Tackling the large questions first, he asks: what constitutes a philosophy for knowledge management? What quality criteria are relevant in a knowledge management philosophy? Johannessen also looks at how the emergence of the fourth industrial revolution has eroded and atomized the cohesion of social systems, and explores how knowledge management works in social systems, as well as whether social laws can be used to explain knowledge management systems.  \u003cbr\u003e  For students and researchers of information and knowledge management, Johannessen offers a new perspective on our current philosophies, bringing systemic thinking to the front of knowledge management philosophy.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cb\u003ePart I: Philosophy for Knowledge Management\u003c\/b\u003e 1. A Systemic Perspective on Knowledge Management  2. Developing Aspects of Qualitative Criteria in Philosophy of Science for Knowledge Management  \u003cb\u003ePart II: The Philosophy of Knowledge Management Aimed at Theory\u003c\/b\u003e  3. In Search of Social Laws for Knowledge Management  4. Concepts  Appendix I. Epistemological Supposition for Knowledge Management and Systemic Thinking  Appendix II. Distinctions","brand":"Emerald Publishing Limited","offers":[{"title":"Default Title","offer_id":48741982208343,"sku":"9781839096372","price":43.69,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781839096372.jpg?v=1720059552"},{"product_id":"knowledge-preservation-and-curation-9781839829314","title":"Knowledge Preservation and Curation","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eIn order to achieve its full value, knowledge must flow and be continuously used. Knowledge use, reuse, and repurposing has been a challenge discussed in knowledge sciences literature for over three decades. Based on a review of research and conversations with business stakeholders, the authors investigate and offer solutions to two key challenges - preserving and curating knowledge.\u003c\/p\u003e \u003cp\u003e\u003cem\u003eKnowledge Preservation and Curation\u003c\/em\u003e focusses on business value and processes rather than traditional legal and financial requirements, and further, explores preservation and curation in known and unknown business futures. Real-world examples from cutting-edge private and public sector organizations are included, and give unique insight into the world of knowledge management.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\u003cstrong\u003eKNOWLEDGE PRESERVATION – CURRENT AND FUTURE PERSPECTIVES \u003c\/strong\u003e\u003cbr\u003e Chapter 1. Fundamentals of Preservation \u003cbr\u003e Chapter 2. Thinking Strategically about Knowledge Preservation and Curation \u003cbr\u003e Chapter 3. Future-Proofing a Preservation and Curation Strategy \u003cbr\u003e Chapter 4. The Challenge of Channels to Preserving and Curating Knowledge Assets \u003cbr\u003e \u003cstrong\u003eCURATING KNOWLEDGE FOR USE \u003c\/strong\u003e\u003cbr\u003e Chapter 5. Curating Knowledge \u003cbr\u003e Chapter 6. Expanding Preservation and Curation to Knowledge Assets \u003cbr\u003e Chapter 7. Architectures to Support Knowledge Preservation and Curation \u003cbr\u003e \u003cstrong\u003eKNOWLEDGE PRESERVATION AND CURATION STRATEGIES, CAPABILITIES AND COMPETENCIES \u003c\/strong\u003e\u003cbr\u003e Chapter 8. Knowledge Preservation and Curation Strategies \u003cbr\u003e Chapter 9. Knowledge Preservation and Curation Capabilities and Methods \u003cbr\u003e Chapter 10. Knowledge Preservation and Curation Roles, Responsibilities and Competencies \u003cbr\u003e Appendix A. Pulling it All Together \u003cbr\u003e Appendix B. Futuring Methods to Support Strategic Thinking\u003c\/p\u003e","brand":"Emerald Publishing Limited","offers":[{"title":"Default Title","offer_id":48742013829463,"sku":"9781839829314","price":71.25,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781839829314.jpg?v=1720059681"},{"product_id":"project-to-product-how-to-survive-and-thrive-in-the-age-of-digital-disruption-with-the-flow-framework-9781942788393","title":"Project to Product: How to Survive and Thrive in","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eIn the Age of Software, will your business dominate and maintain relevance—or will it become a digital relic?\u003c\/p\u003e\u003cp\u003eAs tech giants and startups disrupt every market, those who master large-scale software delivery will define the economic landscape of the 21st century, just as the masters of mass production defined the landscape in the 20th. Unfortunately, business and technology leaders are woefully ill-equipped to solve the problems posed by digital transformation. At the current rate of disruption, half of S\u0026amp;P 500 companies will be replaced in the next ten years. A new approach is needed. \u003c\/p\u003e\u003cp\u003eIn Project to Product, Value Stream Network pioneer and technology business leader Dr. Mik Kersten introduces the Flow Framework—a new way of seeing, measuring, and managing software delivery. The Flow Framework will enable your company's evolution from project-oriented dinosaur to product-centric innovator that thrives in the Age of Software. If you're driving your organization's transformation at any level, this is the book for you. \u003c\/p\u003e\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\"If you want to get rid of obsolete practices and succeed with the new digital, read this book.\" -- Carlota Perez, author of Technological Revolutions and Financial Capital: The Dynamics of Bubbles and Golden Ages\u003cbr\u003e\"Project to Product is going to be one of the most influential reads of 2019 and beyond. One that connects work outcomes to business results. One that provides models to make better business decisions. One that gives technology leaders a framework to enable the change necessary for companies to remain relevant..\" -- Dominica DeGrandis\u003cbr\u003e\"Every now and then, a body of work comes along with such timely precision that you think hallelujah! Mik's book Project to Product is the perfect antidote for those businesses struggling with digital transformation, broken Agile implementations, and the onslaught of enterprise disruption. In fact, it's a really important component in the world of flow which is at the forefront of business agility. Not only will this framework help your teams ignite their software delivery cadence but to do it at scale, with high quality, reduced costs, and increased value. And more importantly, with happy teams—with the metrics to prove it.\" -- Fin Goulding, International CIO at Aviva and co-author of Flow: A Handbook for Change-Makers, Mavericks, Innovation Activists, Leaders: Digital Transformation Simplified and 12 Steps to Flow: The New Framework for Business Agility\u003cbr\u003e\"I had the pleasure of having an advance copy of Project to Product at my company over the summer—and what an eye opener it is. This book is spot on the journey Volvo Car Group is starting up right now. The insight Mik has in our industry and the way his book describes the Age of Software makes this our new “go to” book for our product journey in our digital landscape!\" -- Niclas Ericsson, Senior IT Manager, Volvo Car Corp\u003cbr\u003e\"With the introduction of the Flow Framework, Mik has provided a missing element to any large-scale Agile transformation. I recommend that anyone involved in complex product delivery read this book and think about how they can apply this thinking to their value stream.\" -- Dave West, CEO Scrum.org and author of Nexus Framework for Scaling Scrum: Continuously Delivering an Integrated Product with Multiple Scrum Teams\u003cbr\u003e\"Many large organizations are still applying a management model from the early 1900s optimized for manual labor to everything they do, including complex, unique product development. With this book, Mik provides a great articulation of the importance of focussing on the work not the workers, on the value stream network, and on lessons learned on what to avoid. Mik, who has many years experience working with hundreds of companies on this topic, shares his wisdom and insights via a Flow Framework, which is immensely valuable for organizations who recognize the need to move to better ways of working.\" -- Jonathan Smart\u003cbr\u003e\"Project to Product is a very insightful book, and the overall model Mik lays out for the Flow Framework is especially intriguing. Not only does Mik address the complexities of Agile transformation and moving to a product-based development, he also discusses how to get your architecture, process, and metrics integrated in a way to effectively measure value delivery. I got pretty excited about the Flow Framework and look forward to applying it to my own technology transformation activities.\" -- Ross Clanton, Chief Architect and Managing Director, American Airlines\u003cbr\u003e“During our transformation to a '100% Agile' BMW Group IT organization, we discovered early on that the former project portfolio approach did not sufficiently support our journey. Therefore, we started with a transition from 'project to product.' The exchanges with Mik on the topic of product orientation and the Flow Framework was very helpful and a real inspiration for me. The fact that Mik is now sharing his vast knowledge in this book makes me particularly happy. It provides the motivation and the toolset necessary to help create a product portfolio based on a value driven approach. For me it is a must read—and indeed it is also a fun read.” -- Ralf Waltram, Head of IT Systems Research \u0026amp; Development, BMW Group\u003cbr\u003e“Organizing software development as a group of loosely connected projects will never lead to good products. Kersten explains how to tie work products to value streams corresponding to features, defects, security, and (technical) debt....A major contribution to the theory of management in the age of software.” -- Carliss Y. Baldwin, William L. White Professor of Business Administration at the Harvard Business School, Emerita, and co-author of Design Rules, Volume 1: The Power of Modularity.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\u003cstrong\u003eTable of Contents\u003c\/strong\u003e\u003c\/p\u003e  \u003cp\u003eList of Illustrations \u003c\/p\u003e \u003cp\u003eForeword by Gene Kim \u003c\/p\u003e \u003cp\u003eIntroduction: The Turning Point\u003c\/p\u003e  \u003cp\u003ePART I: THE FLOW FRAMEWORK \u003c\/p\u003e \u003cp\u003eChapter 1 The Age of Software \u003c\/p\u003e \u003cp\u003eChapter 2 From Project to Product \u003c\/p\u003e \u003cp\u003eChapter 3 Introducing the Flow Framework \u003c\/p\u003e  \u003cp\u003ePART II: VALUE STREAM METRICS \u003c\/p\u003e \u003cp\u003eChapter 4 Capturing the Flow Metrics \u003c\/p\u003e \u003cp\u003eChapter 5 Connecting to Business Results \u003c\/p\u003e \u003cp\u003eChapter 6  Tracking Disruptions \u003c\/p\u003e  \u003cp\u003ePART III: VALUE STREAM NETWORKS \u003c\/p\u003e \u003cp\u003eChapter 7 The Ground Truth of Enterprise Toolchains \u003c\/p\u003e \u003cp\u003eChapter 8 Specialized Tools and the Value Stream \u003c\/p\u003e \u003cp\u003eChapter 9 Value Stream Management \u003c\/p\u003e \u003cp\u003eConclusion: Beyond the Turning Point \u003c\/p\u003e  \u003cp\u003eRESOURCES \u003c\/p\u003e \u003cp\u003eGlossary \u003c\/p\u003e \u003cp\u003eNotes \u003c\/p\u003e \u003cp\u003eIndex \u003c\/p\u003e \u003cp\u003eAcknowledgments \u003c\/p\u003e \u003cp\u003eAbout the Author \u003c\/p\u003e","brand":"IT Revolution Press","offers":[{"title":"Default Title","offer_id":48742869958999,"sku":"9781942788393","price":999.99,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781942788393.jpg?v=1720063145"},{"product_id":"successfully-managing-s-4hana-projects-the-definitive-guide-to-the-next-digital-transformation-9783030860868","title":"Successfully Managing S\/4HANA Projects: The","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eThe book describes the complete project process in individual steps for SAP S\/4HANA project management based on the SAP ACTIVATE implementation methodology. By imparting knowledge based on experience with real SAP projects, the book supports project managers in developing skills and qualifications that will lead them to the successful management of SAP projects. In this context it emphasizes the crucial role of human interaction from the start to the successful completion of projects and provides useful tips on how to recognize and avoid pitfalls.\u003c\/p\u003e\u003cp\u003eEnriched with a wide range of material such as templates, checklists and practical examples, the book provides concrete guidance for project managers and participants on how to successfully manage ongoing projects. The book is valuable for both beginners and experienced project managers and also gives decision makers and stakeholders an excellent insight into the planning and management of large projects.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eChapter 1. Introduction.- Chapter 2. What makes an SAP-Project so different?.- Chapter 3. The SAP S\/4HANA project: How it should be.- Chapter 4. The SAP S\/4HANA Project: How it is.- Chapter 5. The underestimated success factor: people.- Chapter 6. Project Planning, Control and Quality Assurance.- Chapter 7. Examples of real-live SAP-S\/4HANA Projects.- Chapter 8. Consultants: Boon or Bane? Benefit or Burden?.- Chapter 9. Tools for project support.- Chapter 10. 12 Commandments for a successful SAP project.","brand":"Springer Nature Switzerland AG","offers":[{"title":"Default Title","offer_id":48743054901591,"sku":"9783030860868","price":54.99,"currency_code":"GBP","in_stock":true}]},{"product_id":"interpretability-in-deep-learning-9783031206382","title":"Interpretability in Deep Learning","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eThis book is a comprehensive curation, exposition and illustrative discussion of recent research tools for interpretability of deep learning models, with a focus on neural network architectures. In addition, it includes several case studies from application-oriented articles in the fields of computer vision, optics and machine learning related topic. \u003c\/p\u003eThe book can be used as a monograph on interpretability in deep learning covering the most recent topics as well as a textbook for graduate students. Scientists with research, development and application responsibilities benefit from its systematic exposition.\u003cp\u003e\u003c\/p\u003e\u003cp\u003e \u003c\/p\u003e\u003cp\u003e \u003c\/p\u003e\u003cp\u003e \u003c\/p\u003e\u003cp\u003e \u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e1 INTRODUCTION\u003cp\u003e\u003c\/p\u003e  \u003cp\u003e1.1 Deep Learning Glossary \u003c\/p\u003e  \u003cp\u003e1.2 Evolution of Deep Learning \u003c\/p\u003e  \u003cp\u003e1.2.1 Neural Learning \u003c\/p\u003e  \u003cp\u003e1.2.2 Fuzzy Learning \u003c\/p\u003e  \u003cp\u003e1.2.3 Convergence of Fuzzy Logic and Neural Learning \u003c\/p\u003e  \u003cp\u003e1.2.4 Synergy of Neuroscience and Deep Learning \u003c\/p\u003e  \u003cp\u003e1.3 Awakening of Interpretability \u003c\/p\u003e  \u003cp\u003e1.3.1 Relevance \u003c\/p\u003e  \u003cp\u003e1.3.2 Necessity \u003c\/p\u003e  \u003cp\u003e1.3.3 The Taxonomy of Interpretability \u003c\/p\u003e  \u003cp\u003e1.4 The Question of Interpretability \u003c\/p\u003e  \u003cp\u003e1.4.1 Interpretability - Metaverse \u003c\/p\u003e  \u003cp\u003e1.4.2 Interpretability - The Right Tool \u003c\/p\u003e  1.4.3 Interpretability - The Wrong Tool \u003cp\u003e\u003c\/p\u003e  \u003cp\u003e \u003c\/p\u003e  \u003cp\u003e2 NEURAL NETWORKS FOR DEEP LEARNING \u003c\/p\u003e  \u003cp\u003e2.1 Neural Network Architectures \u003c\/p\u003e  \u003cp\u003e2.1.1 Perceptron \u003c\/p\u003e  \u003cp\u003e2.1.2 Artificial Neural Network \u003c\/p\u003e  \u003cp\u003e2.1.3 Recurrent Neural Network \u003c\/p\u003e  \u003cp\u003e2.1.4 Convolutional Neural Network \u003c\/p\u003e  \u003cp\u003e2.1.5 Autoencoder Neural Network \u003c\/p\u003e  \u003cp\u003e2.1.6 Generative Adversarial Network \u003c\/p\u003e  \u003cp\u003e2.1.7 Graph Neural Network \u003c\/p\u003e  \u003cp\u003e2.2 Learning Mechanisms \u003c\/p\u003e  \u003cp\u003e2.2.1 Activation function \u003c\/p\u003e  \u003cp\u003e2.2.2 Forward Propagation \u003c\/p\u003e  \u003cp\u003e2.2.3 Backpropagation \u003c\/p\u003e  2.2.4 Gradient Descent \u003cp\u003e\u003c\/p\u003e  \u003cp\u003e2.2.5 Learning Rate \u003c\/p\u003e  \u003cp\u003e2.2.6 Optimization \u003c\/p\u003e  \u003cp\u003e2.2.7 Initialization \u003c\/p\u003e  \u003cp\u003e2.2.8 Regularization \u003c\/p\u003e  \u003cp\u003e2.3 Challenges and Limitations of Traditional Techniques \u003c\/p\u003e  \u003cp\u003e2.3.1 Resource-Demanding Checks \u003c\/p\u003e  \u003cp\u003e2.3.2 Uncertainty Measure \u003c\/p\u003e  \u003cp\u003e2.3.3 Network Learning Sanity Check \u003c\/p\u003e  \u003cp\u003e2.3.4 Gradient Checks \u003c\/p\u003e  \u003cp\u003e2.3.5 Decision Transparency \u003c\/p\u003e  \u003cp\u003e \u003c\/p\u003e  \u003cp\u003e3 KNOWLEDGE ENCODING AND INTERPRETATION\u003c\/p\u003e  \u003cp\u003e3.1 What is Knowledge?\u003c\/p\u003e  \u003cp\u003e3.1.1 Image Representation\u003c\/p\u003e  \u003cp\u003e3.1.2 Word Representation \u003c\/p\u003e  \u003cp\u003e3.1.3 Graph Representation \u003c\/p\u003e  \u003cp\u003e3.2 Knowledge Encoding and Architectural Understanding \u003c\/p\u003e  \u003cp\u003e3.2.1 Role of Neurons \u003c\/p\u003e  \u003cp\u003e3.2.2 Role of Layers \u003c\/p\u003e  \u003cp\u003e3.2.3 Role of Explanation \u003c\/p\u003e  \u003cp\u003e3.2.4 Semantic Understanding \u003c\/p\u003e  \u003cp\u003e3.2.5 Network Understanding \u003c\/p\u003e  \u003cp\u003e3.3 Design and Analysis of Interpretability \u003c\/p\u003e  \u003cp\u003e3.3.1 Divide and Conquer \u003c\/p\u003e  \u003cp\u003e3.3.2 Greedy \u003c\/p\u003e  \u003cp\u003e3.3.3 Back-tracking \u003c\/p\u003e  \u003cp\u003e3.3.4 Dynamic \u003c\/p\u003e  \u003cp\u003e3.3.5 Branch and Bound \u003c\/p\u003e  \u003cp\u003e3.3.6 Brute-force \u003c\/p\u003e  \u003cp\u003e3.4 Knowledge Propagation in Deep Network Optimizers\u003c\/p\u003e  \u003cp\u003e3.4.1 Knowledge versus Performance \u003c\/p\u003e  \u003cp\u003e3.4.2 Deep versus Shallow Encoding \u003c\/p\u003e  \u003cp\u003e \u003c\/p\u003e  \u003cp\u003e4 INTERPRETATION IN SPECIFIC DEEP ARCHITECTURES \u003c\/p\u003e  \u003cp\u003e4.1 Interpretation in Convolution Networks \u003c\/p\u003e  \u003cp\u003e4.1.1 Case Study: Image Representation by Unmasking Clever Hans \u003c\/p\u003e  \u003cp\u003e4.1.2 Variants of CNNs \u003c\/p\u003e  \u003cp\u003e4.1.3 Interpretation of CNNs\u003c\/p\u003e  \u003cp\u003e4.1.4 Review: CNN Visualization Techniques \u003c\/p\u003e  \u003cp\u003e4.1.5 Review: CNN Adversarial Techniques \u003c\/p\u003e  \u003cp\u003e4.1.6 Inverse Image Representation \u003c\/p\u003e  \u003cp\u003e4.1.7 Case study: Superpixels Algorithm \u003c\/p\u003e  \u003cp\u003e4.1.8 Activation Grid and Activation Map \u003c\/p\u003e  4.1.9 Convolution Trace \u003cp\u003e\u003c\/p\u003e  \u003cp\u003e4.2 Interpretation in Autoencoder Networks \u003c\/p\u003e  \u003cp\u003e4.2.1 Visualization of Latent Space \u003c\/p\u003e  \u003cp\u003e4.2.2 Sparsity and Interpretation \u003c\/p\u003e  \u003cp\u003e4.2.3 Case Study: Microscopy Structure to Structure Learning \u003c\/p\u003e  \u003cp\u003e4.3 Interpretation in Adversarial Networks \u003c\/p\u003e  \u003cp\u003e4.3.1 Interpretation in Generative Network \u003c\/p\u003e  \u003cp\u003e4.3.2 Interpretation in Latent Spaces \u003c\/p\u003e  \u003cp\u003e4.3.3 Evaluation Metrics \u003c\/p\u003e  \u003cp\u003e4.3.4 Case study: Digital Staining of Microscopy Images \u003c\/p\u003e  \u003cp\u003e4.4 Interpretation in Graph Networks \u003c\/p\u003e  \u003cp\u003e4.4.1 Neural Structured Learning \u003c\/p\u003e  \u003cp\u003e4.4.2 Graph Embedding and Interpretability \u003c\/p\u003e  \u003cp\u003e4.4.3 Evaluation Metrics for Interpretation \u003c\/p\u003e  \u003cp\u003e4.4.4 Disentangled Representation Learning on Graphs \u003c\/p\u003e  \u003cp\u003e4.4.5 Future Direction \u003c\/p\u003e  \u003cp\u003e4.5 Self-Interpretable Models \u003c\/p\u003e  \u003cp\u003e4.6 Pitfalls of Interpretability Methods \u003c\/p\u003e  \u003cp\u003e \u003c\/p\u003e  \u003cp\u003e5 FUZZY DEEP LEARNING \u003c\/p\u003e  \u003cp\u003e5.1 Fuzzy Theory \u003c\/p\u003e  \u003cp\u003e5.1.1 Fuzzy Sets and Fuzzy Membership \u003c\/p\u003e  \u003cp\u003e5.1.2 Fuzzification and Defuzzification \u003c\/p\u003e  \u003cp\u003e5.1.3 Fuzzy Rules and Inference Systems \u003c\/p\u003e  \u003cp\u003e5.2 Neuro-Fuzzy Inference Systems \u003c\/p\u003e  \u003cp\u003e5.2.1 Architecture of a Neuro-Fuzzy Inference System \u003c\/p\u003e  5.2.2 Other Design Elements of Neuro-Fuzzy Inference Systems \u003cp\u003e\u003c\/p\u003e  \u003cp\u003e5.2.3 Learning mechanisms for Neuro-Fuzzy Inference Systems \u003c\/p\u003e  \u003cp\u003e5.2.4 Online Learning with Dynamic Streaming Data \u003c\/p\u003e  \u003cp\u003e5.3 Case studies\u003c\/p\u003e  \u003cp\u003e5.3.1 POPFNN Family of NFS − evolution towards sophisticated brain-like\u003c\/p\u003e  \u003cp\u003elearning \u003c\/p\u003e  \u003cp\u003e5.3.2 Combining Conventional Deep Learning and Fuzzy Learning \u003c\/p\u003e  \u003cp\u003e \u003c\/p\u003e  \u003cp\u003eA Mathematical models and theories\u003c\/p\u003e  \u003cp\u003eA.1 Choquet Integral\u003c\/p\u003e  \u003cp\u003eA.1.1 Restricting the Scope of FM\/ChI \u003c\/p\u003e  \u003cp\u003eA.1.2 ChI Understanding from NN \u003c\/p\u003e  \u003cp\u003eA.2 Deformation Invariance Property \u003c\/p\u003e  \u003cp\u003eA.3 Distance Metrics \u003c\/p\u003e  \u003cp\u003eA.4 Grad Weighted Class Activation Mapping \u003c\/p\u003e  \u003cp\u003eA.5 Guided Saliency\u003c\/p\u003e  \u003cp\u003eA.6 Jensen-Shanon Divergence \u003c\/p\u003e  \u003cp\u003eA.7 Kullback-Leibler Divergence \u003c\/p\u003e  \u003cp\u003eA.8 Projected Gradient Descent \u003c\/p\u003e  \u003cp\u003eA.9 Pythagorean Fuzzy Number \u003c\/p\u003e  \u003cp\u003eA.10 Targeted Adversarial Attack \u003c\/p\u003e  \u003cp\u003eA.11 Translation Invariance Property \u003c\/p\u003e  \u003cp\u003eA.12 Universal Approximation Theorem \u003c\/p\u003e  \u003cp\u003e \u003c\/p\u003e  \u003cp\u003eA List of digital resources and examples \u003c\/p\u003e  \u003cp\u003eReferences .\u003c\/p\u003e","brand":"Springer International Publishing AG","offers":[{"title":"Default Title","offer_id":48743075742039,"sku":"9783031206382","price":123.49,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9783031206382.jpg?v=1720064003"},{"product_id":"opposites-attract-how-to-transfer-knowledge-across-different-industry-domains-9783110686487","title":"Opposites attract: How to transfer knowledge","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e Cross-industry innovation introduces a dilemma for the innovation process. On one hand, there is a broad consensus in research that diversity in knowledge leads to increased levels of novelty in innovation. On the other hand, the crossing of industries boundaries is known to cause knowledge boundaries between actors. This book contributes to this end, by the development of new understanding of important aspects in cross-industry innovation. \u003c\/p\u003e \u003cp\u003e The empirical bases for this research are case data from the Pumps \u0026amp; Pipes association in US and Norway (conferences and 7 Norwegian cross-industry collaborations), and cross-industry cases from the Norway Health Tech cluster. \u003c\/p\u003e","brand":"De Gruyter","offers":[{"title":"Default Title","offer_id":48743089832279,"sku":"9783110686487","price":59.25,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9783110686487.jpg?v=1720064063"},{"product_id":"knowledge-management-value-creation-through-organizational-learning-9783319599779","title":"Knowledge Management: Value Creation Through","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eThis textbook on knowledge management draws on the authors’ more than twenty years of research, teaching and consulting experience. The first edition of this book brought together European, Asian and American perspectives on knowledge-based value creation; this second edition features substantial updates to all chapters, reflecting the implications of the digital transformation on knowledge work and knowledge management. It also addresses three new topics: the impact of knowledge management practices on performance; knowledge management in the public sector; and an introduction to ISO 9001:2015 as an implementation framework.\u003cbr\u003e\u003cbr\u003eThe book is intended not only for academic education but also as an essential guide for managers, consultants, trainers, coaches, and all those engaged in business, public administration or non-profit work who are interested in learning about organizations in a knowledge economy. Given its wealth of case studies, examples, questions, exercises and e\u003c\/p\u003easy-to-use knowledge management tools, it offers a true compendium for learning about and implementing knowledge management initiatives.\u003cbr\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eTowards a Digitally Enabled Knowledge Society.- Knowledge in Organisations.- Organisational Forms to Leverage Knowledge.- Knowledge Work(ers) in the Digital Age.- Strategies for Managing Knowledge.- Context Specific Knowledge Management Strategies.- Information and Communication Technologies Supporting the Digital Transformation of Knowledge Work.- Measuring and Safeguarding Intellectual Capital.- How to Put Knowledge Management into Practice.- Multilingual Glossary.\u003c\/p\u003e","brand":"Springer International Publishing AG","offers":[{"title":"Default Title","offer_id":48743099367767,"sku":"9783319599779","price":999.99,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9783319599779.jpg?v=1720064107"},{"product_id":"ask-your-developer-9780063018297","title":"Ask Your Developer","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\"Jeff Lawson’s Ask Your Developer is the ultimate guide for creating a software developer culture that unlocks the passion, creativity, and empathy needed to build amazing products and succeed in the digital economy.\" — Marc Benioff, chair and CEO of Salesforce  “Jeff shows business leaders at every level how to unlock growth and innovation while empowering their talent. Crisp and easy to read.” — Padmasree Warrior, founder, CEO, and president of Fable Group Inc. and former CTO of Cisco  “Thank you, Jeff, for teaching both developers and business leaders how to speak the same language—this is going to smash so many misconceptions that get in the way of innovation.”  — Anil Dash, CEO of Glitch, entrepreneur, and writer  “Engineering is one of the most creative jobs in the world. Jeff’s Ask Your Developer philosophy is spot on—unleashing the creativity of developers is the key to innovation, no matter what industry you are in.” — Werner Vogels, CTO of Amazon  “I’ve been studying culture in companies for a long time, and I’ve talked to hundreds of CEOs. What Jeff and the team have done is one of the most complete and thoughtful approaches to culture I’ve come across yet. Ask Your Developer is a must-read for any leader who is looking for a playbook from one of the most intentional CEOs I’ve interviewed.” — Adam Bryant, coauthor of The CEO Test","brand":"HarperCollins Publishers Inc","offers":[{"title":"Default Title","offer_id":48864117031255,"sku":"9780063018297","price":999.99,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780063018297.jpg?v=1722270461"},{"product_id":"agile-it-organization-design-9780133903355","title":"Agile IT Organization Design","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\u003cstrong\u003eSriram Narayan, \u003c\/strong\u003ean IT management consultant with ThoughtWorks, has provided IT agility guidance to clients in telecom, financial services, energy, retail, and Internet businesses. He has also served as a leadership coach and a director of innovation. He was a founding member of the ThoughtWorks technology advisory boardthe group that now authors \u003cem\u003eTechnology Radar\u003c\/em\u003e. During a two-year stint at the products division of ThoughtWorks, he helped with product innovation and advocacy on Goa tool that helps with continuous delivery. He has also worn the hats of a developer, open-source contributor, manager, product owner, tester, SOA architect, trainer, and Agile coach. An occasional blogger and speaker at conferences, his writings, talks, and contact information are available from \u003ca href=\"http:\/\/sriramnarayan.com\/\" target=\"title=\"\u003esriramnarayan.com\u003c\/a\u003e. The opinions in this book are his own.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\u003cb\u003ePraise for \u003c\/b\u003e\u003cb\u003e\u003ci\u003eAgile IT Organization Design\u003c\/i\u003e\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003e\u003ci\u003e \u003c\/i\u003e\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e“Continuous delivery is often described from the perspective of the technicians. This is understandable because that is where it started, but it does the process a disservice. Continuous delivery is a holistic approach. It requires change across the organization and it encourages such change, to the betterment of the groups that practice it. This book addresses that problem and looks at CD from an organizational perspective. It starts from Dan Pink’s ideas of intrinsic and extrinsic motivators and describes how to structure an organization for success—how to encourage a focus on autonomy, mastery, and purpose that will motivate your teams and produce high-quality results. This book takes a look at all aspects of organizational design that impact the ability to deliver regular, small, high quality changes. If you follow the advice in this book, your organization will be the better for it.”\u003c\/p\u003e \u003cp\u003e\u003ci\u003e—Dave Farley, author of \u003c\/i\u003eContinuous Delivery\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e“A number of years ago, Silicon Valley marketing guru Geoffrey Moore quipped, ‘A bank is just a computer with a marketing department.’ Today, technologies—cloud, social, big data, the Internet of Things, and mobile—continue to drive this unprecedented digital transformation in organizations. As such, the need for agility has moved from software development to corporate boardrooms. Sriram’s book makes the case that to thrive in these fast and uncertain times, enterprise leaders need to rethink how IT, not just software development, is organized, structured, and measured. His book provides guidelines, not prescriptions, which enable innovation, adaptability, and responsiveness at scale.”\u003c\/p\u003e \u003cp\u003e\u003ci\u003e—Jim Highsmith, Executive Consultant, ThoughtWorks, Author of \u003c\/i\u003eAdaptive Leadership\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e“Very hands-on and operational book for management of Agile-based development. Provides valuable insight for IT practitioners. A must read for IT professionals.”\u003c\/p\u003e \u003cp\u003e\u003ci\u003e—A.V. Sridhar, Founder, President \u0026amp; CEO Digite, Inc.\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003ci\u003e \u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e“\u003ci\u003eAgile IT Organization Design\u003c\/i\u003e is an engaging, enlightening, and immensely practical book. While many authors have addressed Agile software development, very few have tackled the wider topic of the more systemic changes necessary to move from Agile software to an agile organization, and onwards to ‘digital transformation.’ Even fewer have done so at more than a very theoretical level. Drawing heavily upon his substantial practical experience, Sriram Narayan’s book explores the pitfalls of many of our current ‘organizational wisdoms’ and gently, but convincingly, suggests appropriate and relevant alternatives to try in their place—all the time backed up by real-world examples. I highly recommend the book to anyone interested in, or struggling with, the challenges and opportunities of achieving organizational agility.”\u003c\/p\u003e \u003cp\u003e\u003ci\u003e—Chris Murphy, President and Chief Strategy Officer, ThoughtWorks\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003ci\u003e \u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e“Agile and continuous delivery transformations require changes in technology, process, and people. This book is the first to tackle the people aspect in depth, and it does this very well. A must read for those taking the journey!”\u003c\/p\u003e \u003cp\u003e\u003ci\u003e—Anders Wallgren, CTO, Electric Cloud\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003ci\u003e \u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e“\u003ci\u003eAgile IT Organization Design\u003c\/i\u003e tackles all the problems that we just want to ignore. Relying heavily on hands-on experience rather than theoretical exercises, Sriram provides concrete actions to address the issues with Agile software development and continuous delivery at a structural and organizational level. He clearly addresses issues of finance, accountability, and metrics, not just team structure and team processes, and gives many examples and scenarios to help understand how these issues manifest and how the proposed steps work to resolve the issues. Organizational transformations to Agile often fail, not because the individual processes and practices break down, but because the organization itself—its power structure, its organizational norms, and its culture—fight against the gains that Agile has the potential to bring. Sriram focuses our attention on the systemic problems, but then provides action steps to allow us to address these problems in our context. This book presents no silver bullet, as those don’t exist. However, Sriram provides for organizations a way to start facing reality and moving towards an organization that supports not only Agile software development but organizational and business agility.”\u003c\/p\u003e \u003cp\u003e\u003ci\u003e—Rebecca Parsons, Director at Agile Alliance \u0026amp; CTO at ThoughtWorks\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003ci\u003e \u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e“Sriram’s book addresses the rarely-approached topic of Agile organization design in a very pragmatic and thorough manner. It does a great job of explaining the value brought by Agile and DevOps approaches in enterprise-scale organizations, and gives strong details on the ‘how’ to get there. It also paints a very practical picture of how the different processes of the company (budgeting, staffing, metrics, etc.) will be affected by the Agile organizational choices. I see it as the perfect companion book for a large-scale Agile transformation effort.”\u003c\/p\u003e \u003cp\u003e\u003ci\u003e—Regis Allegre, VP Software Engineering, Cloudwatt\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003ci\u003e \u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e“Businesses today are discovering that if they are to build ‘digital first’ experiences for their customers, they need to rethink how their product, marketing, and technology teams work together. Sriram’s book pulls aside the curtain to reveal that the best-kept secrets of the world’s top performing digital organizations are actually very accessible to all. It serves as a pattern language for management of the modern digital enterprise.”\u003c\/p\u003e \u003cp\u003e\u003ci\u003e—Adam Monago, VP Digital Strategy, ThoughtWorks, @adammonago\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003ci\u003e \u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e“Agility is so much more than stand-ups and test driven development. Even the best practices won’t yield results unless backed by the right leadership. Sriram’s book is an important contribution to the all-too-bare bookshelf on leadership of IT organizations. He mixes theory and practical insights in the right measures and the result is as readable as it is full of usable insights.”\u003c\/p\u003e \u003cp\u003e\u003ci\u003e—\u003c\/i\u003e\u003ci\u003eNagarjun Kandukuru, VP Global South Strategy, ThoughtWorks\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003ci\u003e \u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e“Sriram covers everything the Scrum coach didn’t tell you. Most books on Agile stop at a team and project level, and that’s exactly where the organizations tend to get lost in the real world of pre-existing organization structures and procedures—which in turn become blockers to achieving ultimate business agility. If you ever wonder why your attempt at Agile is floundering, this is one book where you’ll find some answers for sure.”\u003c\/p\u003e \u003cp\u003e\u003ci\u003e—\u003c\/i\u003e\u003ci\u003ePuneet Kataria, Vice President Global Sales, Kayako\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003ci\u003e \u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e“The field of Agile is an evolving, moving target and there is little in terms of guidance for managers and staff that are trying to implement it within an enterprise context. This book provides a complete guide to all of the organizational aspects of implementing Agile within the enterprise context, as well as providing extremely useful examples and cogent advice. I would recommend this book to anyone with a general interest in Agile through to senior managers looking to reenergize their enterprise organizations using the principles and practices of Agile.”\u003c\/p\u003e \u003cp\u003e\u003ci\u003e—Ken Robson, Global Head of Trading Technology, Danske Bank\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003ci\u003e \u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e“Sriram has pulled off an audacious attempt at a unified theory of IT. This work led me through the incredible range of issues that I recognize, slotting each one into context and building a vision of how things can and should be. If you want to be elevated above the trenches of Agile and DevOps—to get a better view of where they fit in the digital world that includes sales, finance, governance, resourcing, delivery, and most importantly, people—then read this book. A compelling read that I’m already referring back to.”\u003c\/p\u003e \u003cp\u003e\u003ci\u003e—Duncan Freke, Development Director, thetrainline.com\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003ci\u003e \u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e“Sriram makes a convincing case that digital transformation efforts need IT agility. He also does a great job of explaining how IT agility is more than just engineering and process. This book is a valuable read for those on the digital transformation journey.”\u003c\/p\u003e \u003cp\u003e\u003ci\u003e—Shashank Saxena, Director, Digital and eCommerce Technology, The Kroger Co.\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003ci\u003e \u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e“Adopting Agile software development practices is not just an IT change, it is an organization-wide change. Sriram goes through every aspect of what this means to an organization and gives options for how to bring changes in, including hard-to-change areas like project funding. This book is thought provoking, an easy read, and includes great examples.”\u003c\/p\u003e \u003cp\u003e\u003ci\u003e—\u003c\/i\u003e\u003ci\u003eJeff Nicholas, Director, PB \u0026amp; WM IT Digital Banking APAC, Credit Suisse\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003ci\u003e \u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e“This book is for anyone who is looking for clear and focused guidance in the pursuit of modern product delivery. Any transformational leader will find this book a great tool that provides answers to many of the problems of Agile transformation at scale. A great jump start for those looking to improve their effectiveness and responsiveness to business, Sriram’s book recognises that people leadership is the DNA of any Agile transformation.”\u003c\/p\u003e \u003cp\u003e\u003ci\u003e—Marcus Campbell, Delivery Director, Semantico\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003ci\u003e \u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e“Entrepreneurial organizations thrive on continuously adding value, rapidly innovating, and staying close to their customers. Similarly, Agile software development emphasizes continuous, incremental improvements, quick response to change, and close collaboration. Sriram makes a compelling case for Agile design of IT organizations in large enterprises. He goes well beyond describing how an IT organization can adopt Agile development methodologies to explain how any successful digital transformation within a large enterprise must encompass strategy alignment, project portfolios, IT staffing, budgeting, and more. This book is a great read for those who want a digital transformation to have impact both within and beyond their enterprise IT organization.”\u003c\/p\u003e \u003cp\u003e\u003ci\u003e—Ron Pankiewicz, Technology Director, VillageReach\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003ci\u003e \u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e“Organizational structure is a key enabler for a company to achieve its raison d’être. This book lays out the rationale for organizing IT organizations around Agile software development concepts. It provides practical guidance on wide-ranging success factors including tangible org elements such as structure, team design, and accountability, and intangible cultural elements such as alignments and norms. These concepts will certainly help IT companies turn the tide on huge cost and time overruns that are typical on large IT projects.”\u003c\/p\u003e \u003cp\u003e\u003ci\u003e—Paul Kagoo, Engagement Manager at McKinsey \u0026amp; Co.\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003ci\u003e \u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e“Outcomes matter in an increasingly ‘winner takes all’ digital arena. A true digital transformation undertaking, driven by the need to build competitive advantage, is marked by an increase in responsiveness, insights, and engagement, not just cost effectiveness. IT organization is a key partner in this transformation but is seldom structured to succeed in most enterprises. This book makes a case for how IT organization needs to be weaved within outcome-based teams, not activity-based teams, to drive agility and competitive advantage. In general, organizational design is very expensive to engineer in real world situations but this book takes on this tough problem by providing some frameworks and considerations for the reader to evaluate the validity of outcome-based structure in their organization.”\u003c\/p\u003e \u003cp\u003e\u003ci\u003e—Vijay Iyer, Sr. Product Manager, NetApp\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003ci\u003e \u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e“I found \u003ci\u003eAgile IT Organization Design\u003c\/i\u003e to be well organized with an in-depth knowledge of challenges that IT organizations face, while providing possible ways to address those challenges. Moreover, it was eminently readable and I found myself readily recognizing the problems described within. It may seem odd to describe a business-oriented book as such, but I found this to be an enjoyable read!”\u003c\/p\u003e \u003cp\u003e\u003ci\u003e—Randy R. Gore, Program Manager, IBM\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003ci\u003e \u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e“As enterprises try to ramp up their digital transformation initiatives, there will be an ever-increasing need for better collaboration between IT and business. New org structures will fuel this collaboration. Sriram’s book is a timely elaboration of the importance of org structures for the success of digital initiatives large and small.”\u003c\/p\u003e \u003cp\u003e\u003ci\u003e—\u003c\/i\u003e\u003ci\u003eDinesh Tantri, Digital Strategist, @dineshtantri\u003c\/i\u003e\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\u003cem\u003ePreface xix\u003c\/em\u003e\u003c\/p\u003e \u003cp\u003e\u003cem\u003eAcknowledgments xxiii\u003c\/em\u003e\u003c\/p\u003e \u003cp\u003e\u003cem\u003eAbout the Author xxv\u003c\/em\u003e\u003c\/p\u003e \u003cp\u003e\u003cem\u003eGlossary xxvii\u003c\/em\u003e\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eChapter 1: Context 1\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e1.1 Focus 2\u003c\/p\u003e \u003cp\u003e1.2 Business, IT, and Shadow IT 3\u003c\/p\u003e \u003cp\u003e1.3 Business-IT Effectiveness 5\u003c\/p\u003e \u003cp\u003e1.4 Digital Transformation 7\u003c\/p\u003e \u003cp\u003e1.5 Bimodal IT and Dual Operating Systems 10\u003c\/p\u003e \u003cp\u003e1.6 Angles of Coverage 10\u003c\/p\u003e \u003cp\u003e1.7 Summary 11\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eChapter 2: The Agile Credo 13\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e2.1 Understanding the Agile Manifesto 14\u003c\/p\u003e \u003cp\u003e2.2 Continuous Delivery and DevOps 15\u003c\/p\u003e \u003cp\u003e2.3 Agile Culture 16\u003c\/p\u003e \u003cp\u003e2.4 Common Themes 18\u003c\/p\u003e \u003cp\u003e2.5 Isn’t Agile Dead? 21\u003c\/p\u003e \u003cp\u003e2.6 Summary 22\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eChapter 3: Key Themes 25\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e3.1 Software Development Reconsidered 26\u003c\/p\u003e \u003cp\u003e3.2 Govern for Value over Predictability 28\u003c\/p\u003e \u003cp\u003e3.3 Organize for Responsiveness over Cost-efficiency 30\u003c\/p\u003e \u003cp\u003e3.4 Design for Intrinsic Motivation and Unscripted Collaboration 33\u003c\/p\u003e \u003cp\u003e3.5 Summary 35\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eChapter 4: Superstructure 37\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e4.1 Business Activities and Outcomes 37\u003c\/p\u003e \u003cp\u003e4.2 Centralization and Decentralization 41\u003c\/p\u003e \u003cp\u003e4.3 Silos 42\u003c\/p\u003e \u003cp\u003e4.4 Summary of Insights 45\u003c\/p\u003e \u003cp\u003e4.5 Summary of Actions 46\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eChapter 5: Team Design 47\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e5.1 Framing the Problem 47\u003c\/p\u003e \u003cp\u003e5.2 Activity-oriented Teams 48\u003c\/p\u003e \u003cp\u003e5.3 Shared Services 54\u003c\/p\u003e \u003cp\u003e5.4 Cross-functional Teams 56\u003c\/p\u003e \u003cp\u003e5.5 Cross-functionality in Other Domains 61\u003c\/p\u003e \u003cp\u003e5.6 Migrating to Cross-functional Teams 63\u003c\/p\u003e \u003cp\u003e5.7 Communities of Practice 65\u003c\/p\u003e \u003cp\u003e5.8 Maintenance Teams 65\u003c\/p\u003e \u003cp\u003e5.9 Outsourcing 66\u003c\/p\u003e \u003cp\u003e5.10 The Matrix: Solve It or Dissolve It 68\u003c\/p\u003e \u003cp\u003e5.11 Summary of Insights 72\u003c\/p\u003e \u003cp\u003e5.12 Summary of Actions 73\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eChapter 6: Accountability 75\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e6.1 Power and Hierarchy 75\u003c\/p\u003e \u003cp\u003e6.2 Balance Autonomy with Accountability 77\u003c\/p\u003e \u003cp\u003e6.3 Assign Accountability 78\u003c\/p\u003e \u003cp\u003e6.4 Minimize Power Struggles 82\u003c\/p\u003e \u003cp\u003e6.5 Decide on an Outcome Owner 85\u003c\/p\u003e \u003cp\u003e6.6 Migration 86\u003c\/p\u003e \u003cp\u003e6.7 Decision Accountability 86\u003c\/p\u003e \u003cp\u003e6.8 Planning and Execution 92\u003c\/p\u003e \u003cp\u003e6.9 Org Chart Debt 97\u003c\/p\u003e \u003cp\u003e6.10 Summary of Insights 98\u003c\/p\u003e \u003cp\u003e6.11 Summary of Actions 98\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eChapter 7: Alignment 99\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e7.1 Articulate Strategy for General Alignment 99\u003c\/p\u003e \u003cp\u003e7.2 Aligning IT with Business 101\u003c\/p\u003e \u003cp\u003e7.3 Structural Alignment 105\u003c\/p\u003e \u003cp\u003e7.4 Making Business Play Its Part 107\u003c\/p\u003e \u003cp\u003e7.5 Summary of Insights 108\u003c\/p\u003e \u003cp\u003e7.6 Summary of Actions 108\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eChapter 8: Projects 109\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e8.1 What Is Wrong with Plan-driven Software Projects? 109\u003c\/p\u003e \u003cp\u003e8.2 Budget for Capacity, Not for Projects 110\u003c\/p\u003e \u003cp\u003e8.3 Business-capability-centric IT 112\u003c\/p\u003e \u003cp\u003e8.4 Project Business Cases 115\u003c\/p\u003e \u003cp\u003e8.5 Value-driven Projects 117\u003c\/p\u003e \u003cp\u003e8.6 Project Managers 119\u003c\/p\u003e \u003cp\u003e8.7 Governance 120\u003c\/p\u003e \u003cp\u003e8.8 Change Programs and Initiatives 121\u003c\/p\u003e \u003cp\u003e8.9 Summary of Insights 123\u003c\/p\u003e \u003cp\u003e8.10 Summary of Actions 123\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eChapter 9: Finance 125\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e9.1 Relevance 125\u003c\/p\u003e \u003cp\u003e9.2 Cost Center or Profit Center 126\u003c\/p\u003e \u003cp\u003e9.3 Chargebacks 126\u003c\/p\u003e \u003cp\u003e9.4 CapEx and OpEx 127\u003c\/p\u003e \u003cp\u003e9.5 Conventional Budgeting 130\u003c\/p\u003e \u003cp\u003e9.6 Agile Budgeting 132\u003c\/p\u003e \u003cp\u003e9.7 Summary of Insights 134\u003c\/p\u003e \u003cp\u003e9.8 Summary of Actions 135\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eChapter 10: Staffing 137\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e10.1 Dealing with the Talent Crunch 137\u003c\/p\u003e \u003cp\u003e10.2 Go Beyond Project Teams 139\u003c\/p\u003e \u003cp\u003e10.3 Better Staffing 141\u003c\/p\u003e \u003cp\u003e10.4 Summary of Insights 146\u003c\/p\u003e \u003cp\u003e10.5 Summary of Actions 147\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eChapter 11: Tooling 149\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e11.1 Access Control for Unscripted Collaboration 149\u003c\/p\u003e \u003cp\u003e11.2 Subtle Effects of the Toolchain 151\u003c\/p\u003e \u003cp\u003e11.3 Technology Isn’t Value Neutral 154\u003c\/p\u003e \u003cp\u003e11.4 Tool Evaluation 157\u003c\/p\u003e \u003cp\u003e11.5 Summary of Insights 158\u003c\/p\u003e \u003cp\u003e11.6 Summary of Actions 158\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eChapter 12: Metrics 159\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e12.1 Metrics Don’t Tell the Whole Story 159\u003c\/p\u003e \u003cp\u003e12.2 Dashboards Promote Ignorance 162\u003c\/p\u003e \u003cp\u003e12.3 The Problem with Targets and Incentives 163\u003c\/p\u003e \u003cp\u003e12.4 Reforming the Metrics Regime 171\u003c\/p\u003e \u003cp\u003e12.5 Designing Better Metrics 175\u003c\/p\u003e \u003cp\u003e12.6 Objections to Metrics Reform 178\u003c\/p\u003e \u003cp\u003e12.7 Migration 179\u003c\/p\u003e \u003cp\u003e12.8 Summary of Insights 180\u003c\/p\u003e \u003cp\u003e12.9 Summary of Actions 181\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eChapter 13: Norms 183\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e13.1 What Are Norms? 183\u003c\/p\u003e \u003cp\u003e13.2 Reinforcing Norms 184\u003c\/p\u003e \u003cp\u003e13.3 Cooperation over Competition 186\u003c\/p\u003e \u003cp\u003e13.4 Living Policies 187\u003c\/p\u003e \u003cp\u003e13.5 Consistency over Uniformity 189\u003c\/p\u003e \u003cp\u003e13.6 Ask for Forgiveness, Not for Permission 192\u003c\/p\u003e \u003cp\u003e13.7 Confidential Surveys 193\u003c\/p\u003e \u003cp\u003e13.8 Balance Theory and Practice 193\u003c\/p\u003e \u003cp\u003e13.9 Summary of Insights 195\u003c\/p\u003e \u003cp\u003e13.10 Summary of Actions 195\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eChapter 14: Communications 197\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e14.1 Intrinsic Motivation 197\u003c\/p\u003e \u003cp\u003e14.2 Interpersonal Communications: Problems 198\u003c\/p\u003e \u003cp\u003e14.3 Interpersonal Communications: Mitigation 203\u003c\/p\u003e \u003cp\u003e14.4 Scaling Employee Engagement through Internal Communications 204\u003c\/p\u003e \u003cp\u003e14.5 Deliberating in Writing 208\u003c\/p\u003e \u003cp\u003e14.6 The Use and Misuse of Visual Aids 211\u003c\/p\u003e \u003cp\u003e14.7 Documents, Reports, and Templates 216\u003c\/p\u003e \u003cp\u003e14.8 Summary of Insights 217\u003c\/p\u003e \u003cp\u003e14.9 Summary of Actions 217\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eChapter 15: The Office 219\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e15.1 Open-plan Layouts 219\u003c\/p\u003e \u003cp\u003e15.2 Ergonomics 222\u003c\/p\u003e \u003cp\u003e15.3 Remote Working 224\u003c\/p\u003e \u003cp\u003e15.4 Summary of Insights 225\u003c\/p\u003e \u003cp\u003e15.5 Summary of Actions 225\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eChapter 16: Wrap-up 227\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e16.1 Summary of Effects 227\u003c\/p\u003e \u003cp\u003e16.2 Order of Adoption 233\u003c\/p\u003e \u003cp\u003e16.3 Information Radiators 234\u003c\/p\u003e \u003cp\u003e16.4 Sample Exercise 235\u003c\/p\u003e \u003cp\u003e16.5 IT Services 236\u003c\/p\u003e \u003cp\u003e16.6 GICs 240\u003c\/p\u003e \u003cp\u003e16.7 Beyond IT 243\u003c\/p\u003e \u003cp\u003e\u003cem\u003eBibliography 245\u003c\/em\u003e\u003c\/p\u003e \u003cp\u003e\u003cem\u003eIndex 247\u003c\/em\u003e\u003c\/p\u003e","brand":"Pearson Education (US)","offers":[{"title":"Default Title","offer_id":48864169132375,"sku":"9780133903355","price":28.02,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780133903355.jpg?v=1722270713"},{"product_id":"the-gifts-of-athena-9780691120133","title":"The Gifts of Athena","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eShows that changes in the intellectual and social environment and the institutional background in which knowledge was generated and disseminated brought about the Industrial Revolution, followed by sustained economic growth and continuing technological change.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003eOne of Choice's Outstanding Academic Titles for 2003 Winner of the 2003 Don K. Price Award \"For most economists, Mr. Mokyr included, the Industrial Revolution is categorically different from everything that preceded it... [He] suggests that, over time, growth will win out, if only because the power of certain ideas is greater than the resistance to them. So much the better.\"--Nic Schulz, Wall Street Journal \"[A] masterful addition to literatures of economic history and economic growth. The product of a lifetime of scholarly study and reflection, Mokyr's book plainly did not spring full-blown from the head of Zeus. It merits a wide readership.\"--William F. Shughart II, EH.Net \"The Gifts of Athena is an impressive study that clearly reveals Mokyr's mastery of a large literature on industrialization and economic growth... Joel Mokyr has long concerned himself with big questions and making connections that delineate historical processes in new and interesting ways. The Gifts of Athena with its special emphasis on the centrality of the 'knowledge economy,' amply testifies to his stature as a leading historian of the Industrial Revolution.\"--Merritt Roe Smith, Isis \"[A] fascinating, magisterial investigation into the wellsprings of modern economic growth and improved living standards... The Gifts of Athena is a big-idea history book, a complex tale that interweaves science, technology, economics, sociology, and political science... This is one that will stand the test of time.\"--Christopher Farrell, Business Week \"Mokyr argues that knowledge is the key to understanding many of the most important developments in the past two centuries. The book is impressively wide ranging in its scope, containing a vast array of information and ideas... I would hesitate to say the Mokyr has solved the problems of why the industrial revolution happened, but he would appear to have advanced the story a long way. This book is a fascinating integration of intellectual and economic history\"--Roger E. Backhouse, American Historical Review \"Situated firmly at the intersection of several disciplines--the history of science and technology, economic history, and economics--this fascinating and stimulating book explores the relationships among the expansion of knowledge, technological change, and economic growth since the 18th century.\"--Choice \"Joel Mokyr, as one of the most important economic historians of our time, has written an instructive book about the knowledge-based origins of the rise and the future persistence of the Western World... This book should be read not only by scholars, but also by politicians!\"--Helmut Braun, Journal of European Economic History\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003ePreface xi  Chapter 1: Technology and the Problem of Human Knowledge 1  Chapter 2: The Industrial Enlightenment: The Taproot of Economic Progress 28  Chapter 3: the Industrial Revolution and Beyond 78  Chapter 4: Technology and the Factory System 119  Chapter 5: Knowledge, Health, and th Household 163  Chapter 6: the Political Economy of Knowledge: Innovation and Resistance in Economic History 218  Chapter 7: Institutions, Knowledge, and Economic Growth 284  References 299  Index 339","brand":"Princeton University Press","offers":[{"title":"Default Title","offer_id":48865518322007,"sku":"9780691120133","price":33.25,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780691120133.jpg?v=1722274355"},{"product_id":"from-data-to-profit-9781394196210","title":"From Data To Profit","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\u003cb\u003eTransform your company's AI and data frameworks to unlock the true power of disruptive new tech\u003c\/b\u003e \u003c\/p\u003e\u003cp\u003eIn \u003ci\u003eFrom Data to Profit: How Businesses Leverage Data to Grow Their Top and Bottom Lines\u003c\/i\u003e, accomplished entrepreneur and AI strategist Vineet Vashishta delivers an engaging and insightful new take on making the most of data, artificial intelligence, and technology at your company. You'll learn to change the culture, strategy, structure, and operational framework of your company to take full advantage of disruptive advances in tech. \u003c\/p\u003e\u003cp\u003eThe author explores fascinating work being undertaken by firms in the real world, as well as high-value use cases and innovative projects and products made possible by realigning organizational frameworks using the capabilities of new technologies. He explains how to get everyone in your company on the same page, following a single framework, in a way that ensures individual departments get what they want and need. \u003c\/p\u003e\u003cp\u003eYou'll learn to outline a\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp\u003eIntroduction vii\u003c\/p\u003e \u003cp\u003eChapter 1 Overview of the Frameworks 1\u003c\/p\u003e \u003cp\u003eChapter 2 There Is No Finish Line 15\u003c\/p\u003e \u003cp\u003eChapter 3 Why Is Transformation So Hard? 37\u003c\/p\u003e \u003cp\u003eChapter 4 Final vs. Evolutionary Decision Culture 59\u003c\/p\u003e \u003cp\u003eChapter 5 The Disruptor’s Mindset 71\u003c\/p\u003e \u003cp\u003eChapter 6 A Data- Driven Definition of Strategy 89\u003c\/p\u003e \u003cp\u003eChapter 7 The Monolith—Technical Strategy 103\u003c\/p\u003e \u003cp\u003eChapter 8 Who Survives Disruption? 125\u003c\/p\u003e \u003cp\u003eChapter 9 Data—The Business’s Hidden Giant 139\u003c\/p\u003e \u003cp\u003eChapter 10 The AI Maturity Model 155\u003c\/p\u003e \u003cp\u003eChapter 11 The Human-Machine Maturity Model 171\u003c\/p\u003e \u003cp\u003eChapter 12 A Vision for AI Opportunities 185\u003c\/p\u003e \u003cp\u003eChapter 13 Discovering AI Treasure 201\u003c\/p\u003e \u003cp\u003eChapter 14 Large Model Monetization Strategies—Quick Wins 215\u003c\/p\u003e \u003cp\u003eChapter 15 Large Model Monetization Strategies—The Bigger Picture 229\u003c\/p\u003e \u003cp\u003eChapter 16 Assessing the Business’s AI Maturity 251\u003c\/p\u003e \u003cp\u003eChapter 17 Building the Data and AI Strategy 273\u003c\/p\u003e \u003cp\u003eChapter 18 Building the Center of Excellence 287\u003c\/p\u003e \u003cp\u003eChapter 19 Data and AI Product Strategy 301\u003c\/p\u003e \u003cp\u003eIndex 325\u003c\/p\u003e","brand":"John Wiley \u0026 Sons Inc","offers":[{"title":"Default Title","offer_id":48866617852247,"sku":"9781394196210","price":19.54,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781394196210.jpg?v=1722279483"},{"product_id":"data-science-for-business-9781449361327","title":"Data Science for Business","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eThis broad, deep, but not-too-technical guide introduces you to the fundamental principles of data science and walks you through the \"data-analytic thinking\" necessary for extracting useful knowledge and business value from the data you collect.","brand":"O'Reilly Media","offers":[{"title":"Default Title","offer_id":48867117433175,"sku":"9781449361327","price":29.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781449361327.jpg?v=1722281771"},{"product_id":"creativity-in-large-scale-contexts-guiding-creative-engagement-and-exploration-9781503632813","title":"Creativity in Large-Scale Contexts: Guiding","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\u003cb\u003eA new model for smarter creativity\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eInnovators and creators work in cultural, economic, and social contexts that shape their work. These contexts are large-scale, filled with overwhelming multitudes of elements and possibilities—but these contexts can be fruitfully \"mined\" by creative teams. \u003ci\u003eCreativity in Large-Scale Contexts\u003c\/i\u003e, by Yale professor Jonathan S. Feinstein, introduces a groundbreaking new \"network model\" to describe how successful innovation can be focused, generated, and accelerated. The book will help teams and organizations innovate smarter and faster. \u003c\/p\u003e \u003cp\u003eFeinstein argues that in large-scale contexts creativity happens most efficiently when it is actively \"guided\" by a creative leader or team. Guiding creativity involves understanding, navigating, and actively using the cultural context, identifying puzzles and opportunities, and spanning these tensions to create novel connections. With thoughtful guidance, creators and creative teams can find their way through the thicket of possibilities faster, smarter, and with less waste. \u003c\/p\u003e \u003cp\u003e\u003ci\u003eCreativity in Large-Scale Contexts\u003c\/i\u003e draws on case studies of famous creators including Virginia Woolf, Albert Einstein, Indigenous artist Clifford Possum, transgender activist and engineer Lynn Conway, and Twitter cofounder Jack Dorsey. Empirically grounded, this book will be essential for teaching and managing creativity and innovation and will open new avenues for future intellectual growth and practice in the field.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\"\u003ci\u003eCreativity in Large-Scale Contexts\u003c\/i\u003e shows the foundational importance of cultural, social, and economic context in the overall creative journey. Featuring individuals like Virginia Woolf—an icon of creative innovation for her pioneering of stream of consciousness narrative—and other worthy examples, this book is a must-read for those interested in how context creates (or inhibits) the playing field for creativity.\"—David E. Salzman, Chief Executive, Warner Bros. and Lorimar-Telepictures\u003cbr\u003e\"Jonathan S. Feinstein's book will inspire a new generation of innovative thinkers with its revolutionary approach to large-scale creativity. It offers a deep understanding of the role of context to drive successful outcomes in the creative process.\"—Robert Simonds, Founder and Chairman, STX Entertainment\u003cbr\u003e\"Feinstein builds on decades of research from the field of creativity with a fresh take on environment, or context, as an essential element of the creative process. His case studies from eminent creators deepen the reading experience. His insights will spur future large-scale creative endeavors.\"—Kathyrn P. Haydon, author of \u003ci\u003eThe Non-Obvious Guide to Being More Creative\u003ci\u003e and \u003ci\u003eCreativity for Everybody\u003c\/i\u003e\u003c\/i\u003e\u003c\/i\u003e\u003cbr\u003e\"\u003ci\u003eCreativity in Large-Scale Contexts\u003c\/i\u003e helps us appreciate individuality and the surprise of creative outcomes and achievements. This volume will be of interest to anyone interested in the fulfillment of creative potentials.\"—Mark A. Runco, Director of Creativity Research and Programming, Southern Oregon University\u003cbr\u003e\"Jonathan S. Feinstein addresses a significant but neglected topic in creativity studies: the place of large-scale context in innovation. An eclectic blend of theory and empirical studies drawn from art, literature, science, and technology, this book is an important and original contribution to our evolving understanding of creativity.\"—Subrata Dasgupta, author of \u003ci\u003eThe Renaissance Considered as a Creative Phenomenon\u003c\/i\u003e","brand":"Stanford University Press","offers":[{"title":"Default Title","offer_id":48867351986519,"sku":"9781503632813","price":26.99,"currency_code":"GBP","in_stock":true}]},{"product_id":"meganets-how-digital-forces-beyond-our-control-commandeer-our-daily-lives-and-inner-realities-9781541774445","title":"Meganets: How Digital Forces Beyond Our Control","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\u003cb\u003eHow the autonomous digital forces jolting our lives - as uncontrollable as the weather and plate tectonics - are transforming life, society, culture, and politics.\u003c\/b\u003e\u003cbr\u003e\u003cbr\u003eDavid Auerbach's exploration of the phenomenon he has identified as the meganet begins with a simple, startling revelation: There is no hand on the tiller of some of the largest global digital forces that influence our daily lives: from corporate sites such as Facebook, Amazon, Google, YouTube, Instagram, and Reddit to the burgeoning metaverse encompassing cryptocurrencies and online gaming to government systems such as China's Social Credit System and India's Aadhaar.\u003cbr\u003e\u003cbr\u003eAs we increasingly integrate our society, culture and politics within a hyper-networked fabric, Auerbach explains how the interactions of billions of people with unfathomably large online networks have produced a new sort of beast: ever-changing systems that operate beyond the control of the individuals, companies, and governments that created them.\u003cbr\u003e\u003cbr\u003eMeganets, Auerbach explains, have a life of their own, actively resisting attempts to control them as they accumulate data and produce spontaneous, unexpected social groups and uprisings that could not have even existed twenty years ago. And they constantly modify themselves in response to user behavior, resulting in collectively authored algorithms none of us intend or control. These enormous invisible organisms exerting great force on our lives are the new minds of the world, increasingly commandeering our daily lives and inner realities.\u003cbr\u003e\u003cbr\u003eAuerbach's analysis of these gargantuan opaque digital forces yield important insights such as:\u003cbr\u003e\u003cbr\u003e\u003ci\u003e- The conventional wisdom that the Googles and Facebook of this world are tightly run algorithmic entities is a myth. No one is really in control.\u003c\/i\u003e\u003cbr\u003e\u003cbr\u003e\u003ci\u003e- The efforts at reform - to get lies and misinformation off meganets - run into a brick wall because the companies and executives who run them are trapped by the persistent, evolving, and opaque systems they have created.\u003c\/i\u003e\u003cbr\u003e\u003cbr\u003e\u003ci\u003e- Bitcoin and other cryptocurrencies are uncontrollable and their embrace by elite financial institutions threatens the entire economy\u003c\/i\u003e\u003cbr\u003e\u003cbr\u003e\u003ci\u003e- We are asking the wrong questions in assuming that if only the Facebooks of this world could be better regulated or broken up that they would be better, more ethical citizens\u003c\/i\u003e\u003cbr\u003e\u003cbr\u003e\u003ci\u003e- Why questions such as making algorithms fair and bias-free and whether AI can be a tool for good or evil are wrong and misinformed\u003c\/i\u003e\u003cbr\u003e\u003cbr\u003eAuerbach then comes full circle, showing that while we cannot ultimately control meganets we can tame them through the counterintuitive measures he describes in detail.\u003c\/p\u003e","brand":"PublicAffairs,U.S.","offers":[{"title":"Default Title","offer_id":48867549249879,"sku":"9781541774445","price":22.5,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781541774445.jpg?v=1722283821"},{"product_id":"the-open-organization-igniting-passion-and-performance-9781625275271","title":"The Open Organization: Igniting Passion and","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eTODAY'S LEADERS KNOW THAT SPEED and agility are the keys to any company's success, and yet many are frustrated that their organizations can't move fast enough to stay competitive. The typical chain of command is too slow; internal resources are too limited; people are already executing beyond normal expectations. As the pace accelerates, how do you inspire people's energy and creativity? How do you collaborate with customers, vendors, and partners to keep your organization on the cutting edge? What kind of organization matches the speed and complexity that businesses must master--and how do you build that organization?  Jim Whitehurst, CEO of Red Hat, one of the world's most revolutionary companies, shows how open principles of management--based on transparency, participation, and community--reinvent the organization for the fast-paced connected era. Whitehurst gives readers an insider's look into how an open and innovative organizational model works. He shows how to leverage it to build community, respond quickly to opportunities, harness resources and talent both inside and outside the organization, and inspire, motivate, and empower people at all levels to act with accountability.  The Open Organization is a must-read for leaders struggling to adapt their management practices to the values of the digital and social age. Brimming with Whitehurst's personal stories and candid advice for leading an open organization, as well as with instructive examples from employees and managers at Red Hat and companies such as Google, The Body Shop, and Whole Foods, this book provides the blueprint for reinventing your organization.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\"If you're looking for a good business book to dive into, add this to your list.\" -- The Huffington Post \"CEO Jim Whitehurst's The Open Organization is the best business book of the year.\" -- Seeking Alpha (seekingalpha.com) ADVANCE PRAISE for The Open Organization: MICHAEL DELL, Chairman and CEO, Dell-- \"In The Open Organization, Jim Whitehurst clearly demonstrates how building avidly engaged communities of employees, partners, and customers can ignite the kind of passion and innovation that drive outsized results for businesses and for society as a whole. This is a great read for anyone hoping to lead and succeed in a society being redefined by expectations of transparency, authenticity, access--and yes, openness.\" CHRIS ANDERSON, Cofounder and CEO, 3D Robotics; former Editor in Chief, Wired magazine-- \"In a wired world, everyone knows that management needs to change from 'command and control' to leadership based on transparency, collaboration, and participation. But the question is, how do you actually lead that way? Jim Whitehurst's interesting tale of his own reinvention as a leader, with lessons from other leaders in companies such as Whole Foods, Pixar, and Zappos, finally provides the blueprint that leaders have been seeking.\" JEANIE DANIEL DUCK, Former Senior Partner and Managing Director, The Boston Consulting Group; author, The Change Monster-- \"Many people are wary of change. For executives who worry about Millennial employees and the power of the internet, it is scary indeed. Yet those same employees could offer valuable new perspectives, ideas, and passion. The question is, how do today's managers capture those desirable attributes without setting off the perfect storm? The answers are in Jim Whitehurst's book.\" CHARLENE LI, Founder and CEO, Altimeter Group; author, The Engaged Leader and Open Leadership-- \"In today's disruptive economy, only the leaders--and their organizations--who are open and learn to adapt to the fast-changing needs of customers and employees will survive. Whitehurst speaks from personal experience about what works--and what doesn't--to foster openness and speed. If you have even an inkling of a desire to lead an innovative, fast-moving, and engaged organization, this book is for you.\" JOHN CHAMBERS, Chairman and CEO, Cisco-- \"With The Open Organization, Whitehurst takes us where all leaders need to be if we want to succeed in the future--outside of our traditional comfort zones.\"","brand":"Harvard Business School Publishing","offers":[{"title":"Default Title","offer_id":48867820405079,"sku":"9781625275271","price":20.9,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781625275271.jpg?v=1722285121"},{"product_id":"business-analysis-9781780175102","title":"Business Analysis","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\u003cstrong\u003eBusiness analysis is a key discipline within business transformation projects. Too often business changes are introduced without such analysis, leading to failed projects, wasted investment and unnecessary business disruption. Effective business analysis enables greater project success, informed investment and beneficial business outcomes.\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003eBusiness Analysis describes the entire landscape for successful business change, explaining the range of services offered by business analysts, the lifecycles and approaches that may be applied, and the techniques that aid analytical thinking, visualisation and modelling. The new edition of this bestseller has been updated extensively to ensure that the guidance offered is highly practical and encompasses the latest developments within the business analysis profession. \u003c\/p\u003e \u003cp\u003eThis is a seminal text for business analysts, helping them to develop their understanding and skills and enabling them to develop their business analysis careers. It is also a key text for anyone working in organisations, whether driving change initiatives or enabling successful change outcomes.\u003c\/p\u003e \u003cp\u003eThis book is:\u003c\/p\u003e \u003cul\u003e\n\u003cli\u003eA practical and informative text, enabling business analysis and other business change professionals to develop their key knowledge and skills\u003c\/li\u003e\n\u003cli\u003eA readable and engaging journey through the business change lifecycle, the business analysis services and the toolkit required of a proficient business analyst\u003c\/li\u003e\n\u003cli\u003eSupports the BCS Business Analysis Certification Portfolio\u003c\/li\u003e\n\u003c\/ul\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003eBusiness analysis was something I simply did, rather than thinking of it as a profession; that was until I went to the launch of the first edition of Business Analysis. As the profession of business analysis continues to evolve and adapt to a changing environment, I’m delighted that this 4th edition continues to lead the way. It remains the ‘go-to’ book and most important guide for professional business analysts. Indispensable and invaluable. -- Dylan Jones * Deputy Director, Department for Work and Pensions *\u003cbr\u003eIn its fourth edition, Business Analysis continues to incorporate emerging concepts, clearly presented and easily read, reflecting the evolution of business analysis. It is the benchmark publication for any business analyst, to which readers will continue to return for reference and reassurance. -- Mark Wilson * Business Analysis Practice Manager, Allianz Insurance plc *\u003cbr\u003eThis updated edition supports the continued evolution of business analysis and remains the go-to resource for practicing business analysts to turn to throughout their careers. The inclusion of the Business Analysis Service Framework and a wealth of Lean and Agile techniques reflects the customer-centricity of business analysis in today’s world. -- Michelle Shakesheff * Head of Business Analysis, Close Brothers *\u003cbr\u003eBusiness Analysis has long been the key book for every self-respecting business analyst.  After six years of excellent service in its third edition, I am delighted that this fourth edition introduces a service framework and has captured advancements such as Agile, SIPOC and Design Thinking whilst maintaining the core integrity of traditional business analysis. -- Ian Richards * Director, Business Analysis, Capita *\u003cbr\u003eThe book that no business analyst should be without gets an up to the minute update that maintains its status as the primary reference on Business Analysis for change professionals everywhere. The wealth of material and scope of the updates ensure this edition is an invaluable addition to any business analyst’s bookshelf regardless of their experience! I heartily recommend it to anyone wishing to know more about this vital and rewarding role. -- David Beckham * Principal Consultant, ChuDo Consulting *\u003cbr\u003eThis much anticipated new edition does not disappoint! The BA Service perspective moves the profession forward in our understanding of how business analysis can be used to best effect within our organisations. From aspiring BAs to highly-experienced practitioners, this book is a must-read for all business analysts. -- Christina Lovelock * Co-Author of Delivering Business Analysis, and Busines Analysis Manager, University of Leeds *\u003cbr\u003eIn today's world where the role of the business analyst is being challenged like never before, this book is just what we need to ground us. We are business analysts and this highly recommended 4th edition reminds us of who we are, what we do and what we can achieve. -- Linda Parker * Business Analyst of the Year 2019, The Christon Blueprint *\u003cbr\u003eThis welcome update to the must-have text equips business analysts with the toolkit and information needed to tackle the shift to digital services and emphasis on customer service value. The addition of the Business Analysis Service Framework will help organisations take their BAs to the next level. -- Lyn Girvan * Head of Business Analysis, CMC Consultancy Partnership Ltd *\u003cbr\u003eThis book offers the why, what, and how of Business Analysis Service in plain terms.  It is packed with useful and practical concepts, frameworks, and techniques for business domain and requirements analysis in information systems service provision.  Essential reading for everyone already in or considering a career in business analysis, and for those in IS studies. -- Yin Leng Tan * Lecturer in Business Informatics, Henley Business School *\u003cbr\u003eI’ve used this book throughout my career and it is more complete than ever, covering the whole spectrum of activities in the BA-discipline. It is a very useful combination of available techniques and best practices on how to use them. It is a must-read for every business change professional. -- Geertje Appel * Business Analyst \u0026amp; Trainer, Le Blanc Advies *\u003cbr\u003eIf you only pick one book to learn about business analysis, this is it. Even after consulting on business change projects for over twenty years, this is my go-to book when I need to remind myself about how to do something. Put simply, it’s the best companion a business analyst can have. -- Joe Newbert * Chief Training Officer, Business Change Academy *\u003cbr\u003eThis fourth edition of the definitive Business Analysis text is the best so far and moves the discipline forward yet again. -- Paul Turner FBCS * Business Analysis examiner and mentor *\u003cbr\u003eThe part of the book I loved most was on workshops and the clarity created in discovery techniques such as free-form, round-robin brainwriting, etc. and visualization through user stories, mind maps, scenarios, rich pictures etc. These I believe are essential tools and techniques for any business analyst. -- Rumesh Wijetung * Director \/ Trainer at APPTRA Holdings (Pvt) Ltd \u0026amp; Agile Coach at Wiley Global Technology (Pvt) Ltd *\u003cbr\u003eThe first responsibility of a business analyst often seems to be defining the value of business analysis, especially within an Agile tech organisation. For this purpose, the 4th edition of Business Analysis is indispensable. Expect your copy to become your play-book, dotted with page markers and highlighted sections. -- Libby Vincent * Head of Business Analysis, JUST EAT *\u003cbr\u003eIn today’s complex world, the role of business analysis is evolving and changing. I am delighted to see that Business Analysis 4th edition is keeping pace with this. It gives essential guidance to anyone involved in business analysis activities at all levels of an organisation, from leadership roles to those involved in project and product development. -- Dot Tudor FBCS * Technical Director, TCC Ltd *\u003cbr\u003eEach new version of this book enhances the business analysis landscape, introducing new ways of approaching business analysis and mixing in trusted tools and techniques such as PESTLE and SWOT. The updated section on business services and process is of particular value in exploring organisational structure and supporting the need to identify and manage risk. -- Marie Bradley * Operational Compliance Director, adam\u0026amp;eveDDB *\u003cbr\u003eAfter a number of years in this profession, I can safely say this book is the one stop shop for business analysis! Whether you are looking to start a career as a business analyst, increase your current capability or just think in a more logical and structured fashion, the latest edition certainly doesn't disappoint. -- Jay Chavda * Head of Business Analysis, Inspired Thinking Group (ITG) *\u003cbr\u003eThe 4th edition of the Business Analysis offers a great way to brush up on or to learn new techniques. The book is easy to use offering the ability to jump in and out as required, providing a wealth of knowledge and best practices. -- Dan Senter * Data Governance Lead, nationalgrid *\u003cbr\u003eBAs are expected to tackle increasingly complex business problems in a demanding business landscape. The additional strategy execution techniques included in this 4th edition will be welcomed by BAs everywhere. Essential reading for BAs looking to elevate skill-sets and for organisations looking to optimise the BA role for competitive advantage. -- Alison Fairclough * Head of Business Analysis, Handelsbanken UK *\u003cbr\u003eThis 4th edition is a must-have book for all business analysts. I am delighted to see topics of service thinking, customer experience \u0026amp; Agile\/Lean included. In the evolving digital world, where the role of business analysts has been questioned, this book highlights the importance of BA function in organisations more than ever. -- Swati Shirsat * Business Analysis Consultant, Essency Consulting \u0026amp; Solutions Ltd *\u003cbr\u003eBusiness Analysis continues to evolve and reflect emerging trends, building upon solid analysis principles, interpreting and informing the analyst’s role and best practice. Whether starting your journey in the industry as an apprentice, or you are the head of practice, this continues to be the north star that will guide all. -- Gary Young * Head of Product Development, DVLA Information Technology Services *\u003cbr\u003eClear and readable, Business Analysis encompasses basic BA tools and techniques together with modern ideas such as design thinking and customer experience. If you are a business analyst wanting to do your job well, to constantly broaden your horizons and to maintain inspiration for your profession, this book is for you! -- Milena Mileva * Managing Consultant, PMBA *\u003cbr\u003eThis 4th edition brings business analysis centre-stage for the 21st-century organisation. It provides an excellent, up-to-date and comprehensive overview of the BA’s role, from the strategic ‘helicopter view’ to the detailed ‘snail's view’. We'll give this book to every apprentice and delegate we train. -- Dr Mike Goodland * Founder, Metadata Training *\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e1. What is business analysis? 2. The competencies of a business analyst 3. The strategic context for business analysis 4. The business analysis service framework 5. Investigating the business situation 6. Analysing and managing stakeholders 7. Improving business services and processes 8. Defining the solution 9. Making the business case 10. Establishing the requirements 11. Documenting and modelling requirements 12. Validating and managing requirements 13. Delivering the requirements 14. Delivering the business solution Supplementary chapter: BCS business analysis certification portfolio","brand":"BCS Learning \u0026 Development Limited","offers":[{"title":"Default Title","offer_id":48868182786391,"sku":"9781780175102","price":47.49,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781780175102.jpg?v=1722286781"},{"product_id":"recordkeeping-cultures-9781783303991","title":"Recordkeeping Cultures","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\u003ci\u003eRecordkeeping Cultures\u003c\/i\u003e explores how an understanding of organisational information culture provides the insight necessary for the development and promotion of sound recordkeeping practices. \u003cbr\u003e The book is a fully revised and expanded new edition of the authors’ 2014 book \u003ci\u003eRecords Management and Information Culture: Tackling the people problem\u003c\/i\u003e. It details an innovative framework for analysing and assessing information culture, and indicates how to use this knowledge to change behaviour and develop recordkeeping practices that are aligned with the specific characteristics of any workplace. \u003cbr\u003e This framework addresses the widely recognised problem of improving organisation-wide compliance with a records management programme by tackling the different aspects that make up the organisation’s information culture. Discussion of topics at each level of the framework includes strategies and guidelines for assessment, followed by suggestions for next steps: appropriate actions and strategies to influence behavioural change. \u003cbr\u003e This new edition has been fully revised and update to greatly enhance the practical application of the information culture concept in both formal and informal recordkeeping environments and contains new chapters on:\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003ediagnostic features: genres, workarounds and infrastructure\u003c\/li\u003e\n\u003cli\u003eworkplace collaboration: how to analyse collaborative practices in organisations (including recordkeeping)\u003c\/li\u003e\n\u003cli\u003eeducation: how to teach information culture concepts and methods in archives and records management graduate programmes.\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003eArchivists, records managers and information technology specialists will find this an invaluable guide to improving their practice and solving the ‘people problem’ of non-compliance with records management programmes. LIS students taking archives and records management modules will also benefit from the application of theory into practice. Records management and information management educators will find the ideas and approaches discussed in this book useful to add an information culture perspective to their curricula. \u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e1. Background and context 2. The value accorded to records 3. Information preferences 4. Language considerations 5. Information-related competencies 6. Awareness of environmental requirements relating to records 7. Corporate IT governance 8. Trust in recordkeeping systems 9. Genres 10. Workarounds 11. Infrastructure 12. Workplace collaboration 13. Education\u003c\/p\u003e","brand":"Facet Publishing","offers":[{"title":"Default Title","offer_id":48868277682519,"sku":"9781783303991","price":57.5,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781783303991.jpg?v=1722287257"},{"product_id":"the-km-cookbook-stories-and-strategies-for-organisations-exploring-knowledge-management-standard-iso30401-9781783304318","title":"The KM Cookbook: Stories and strategies for","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\u003cem\u003eThe KM Cookbook\u003c\/em\u003e serves up a menu of success stories and strategies for organizations wanting to know more about Knowledge Management Standard ISO30401 – whether they intend to pursue certification, or simply seek to use it as a framework to review their existing programme and strategy. Knowledge Management (KM) has been around for over 20 years as a set of tools and methods for connecting, collecting and creating knowledge. Lots has been written, and there are tens of thousands of practitioners out there—in-company specialists and consultants. Unlike Lean, Agile and other business improvement methodologies, KM has never had a single agreed set of tools, or a commercial accreditation or standard. Attending a KM conference can feel a bit like visiting an international street food market! In many ways, the arrival of an internationally agreed standard and vocabulary, imbues fresh professional credibility to the field of Knowledge Management. \u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e'Firstly, the KM Cookbook provides valuable practical guidance on how to respond to the new KM standard ISO 30401:2018 Knowledge management systems – Requirements which was published by the International Organization for Standardization (ISO) at the end of 2018...Secondly, the KM Cookbook provides guidance in regard to the “how” of KM in a way that recognises not just the diversity of organisational circumstances, but the distinctive characteristics of knowledge.' -- Bruce Boyes * Real KM *\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\u003cstrong\u003eTable of Contents\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003eList of illustrations\u003c\/p\u003e\u003cp\u003eIntroduction \u003c\/p\u003e\u003cp\u003eAbout the book \u003c\/p\u003e\u003cp\u003eExplaining the metaphor \u003c\/p\u003e\u003cp\u003e\u003cstrong\u003ePart I A new way to cook? \u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003e1 A new kitchen \u003c\/p\u003e\u003cp\u003e2 What kind of restaurant? \u003c\/p\u003e\u003cp\u003e3 The role of the restaurateur \u003c\/p\u003e\u003cp\u003e4 The skilled chef \u003c\/p\u003e\u003cp\u003e5 Getting some help: the staff \u003c\/p\u003e\u003cp\u003e6 Understanding the ingredients \u003c\/p\u003e\u003cp\u003e7 The restaurant critic: what to expect in an audit \u003c\/p\u003e\u003cp\u003e8 Planning the menu: the KM Chef’s Canvas \u003c\/p\u003e\u003cp\u003e9 The KM chef’s specials: taster menu \u003c\/p\u003e\u003cp\u003e\u003cstrong\u003ePart II Menus to savour\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003eIntroduction: how to read the menus \u003c\/p\u003e\u003cp\u003e\u003cem\u003e\u003cb\u003eThe Americas\u003c\/b\u003e\u003c\/em\u003e\u003c\/p\u003e\u003cp\u003e10 The World Bank: Knowledge Management and machine learning\u003c\/p\u003e\u003cp\u003e— \u003cem\u003eNarrated by Margot Brown and Vivek Sharma\u003c\/em\u003e\u003c\/p\u003e\u003cp\u003e11 Knowledge Management in General Electric: leading-edge communities\u003c\/p\u003e\u003cp\u003e— \u003cem\u003eNarrated by Dan Ranta\u003c\/em\u003e\u003c\/p\u003e\u003cp\u003e12 Beyond KM: Collaborating, Learning and Adapting (CLA) in USAID\u003c\/p\u003e\u003cp\u003e— \u003cem\u003eNarrated by Piers Bocock and Stacey Young\u003c\/em\u003e\u003c\/p\u003e\u003cp\u003e13 Knowledge Management in Schlumberger: ‘Eureka!’\u003c\/p\u003e\u003cp\u003e— \u003cem\u003eNarrated by Susan Rosenbaum and Alan Boulter\u003c\/em\u003e\u003c\/p\u003e\u003cp\u003e14 PROCERGS Brazil: using knowledge and innovation to make government more efficient \u003c\/p\u003e\u003cp\u003e— \u003cem\u003eNarrated by Luciana Menezes and José Jaeger\u003c\/em\u003e\u003c\/p\u003e\u003cp\u003e\u003cem\u003e\u003cb\u003eEurope\u003c\/b\u003e\u003c\/em\u003e\u003c\/p\u003e\u003cp\u003e15 The Olympic Games: Knowledge Management and learning pathways\u003c\/p\u003e\u003cp\u003e— \u003cem\u003eNarrated by Chris Payne\u003c\/em\u003e\u003c\/p\u003e\u003cp\u003e16 Médecins Sans Frontières: knowledge without borders? \u003c\/p\u003e\u003cp\u003e— \u003cem\u003eNarrated by Robin Vincent-Smith\u003c\/em\u003e\u003c\/p\u003e\u003cp\u003e17 Transport for London (TfL), UK: learning to be world-class \u003c\/p\u003e\u003cp\u003e— \u003cem\u003eNarrated by Liz Hobbs\u003c\/em\u003e\u003c\/p\u003e\u003cp\u003e18 Syngenta: leaping into networks and cultural KM \u003c\/p\u003e\u003cp\u003e— \u003cem\u003eNarrated by Nicola Thomson\u003c\/em\u003e\u003c\/p\u003e\u003cp\u003e19 Linklaters: knowledge, value-add and innovation\u003c\/p\u003e\u003cp\u003e — \u003cem\u003eNarrated by Rachel Manser and Ian Rodwell\u003c\/em\u003e\u003c\/p\u003e\u003cp\u003e20 Defence Science \u0026amp; Technology Laboratory (Dstl), UK: guarding against organisational amnesia \u003c\/p\u003e\u003cp\u003e— \u003cem\u003eNarrated by Dominic Davies\u003c\/em\u003e\u003c\/p\u003e\u003cp\u003e21 Financial Conduct Authority (FCA), UK: using knowledge to improve detection \u003c\/p\u003e\u003cp\u003e— \u003cem\u003eNarrated by Christine Astaniou\u003c\/em\u003e\u003c\/p\u003e\u003cp\u003e\u003cem\u003e\u003cb\u003eMiddle East\u003c\/b\u003e\u003c\/em\u003e\u003c\/p\u003e\u003cp\u003e22 Creating value in Oman: KM in Petroleum Development Oman (PDO) \u003c\/p\u003e\u003cp\u003e— \u003cem\u003eNarrated by Hank Malik\u003c\/em\u003e\u003c\/p\u003e\u003cp\u003e23 Saudi Aramco, Saudi Arabia: identifying, extracting and regenerating the wells of knowledge \u003c\/p\u003e\u003cp\u003e— \u003cem\u003eNarrated by Tony Melendez\u003c\/em\u003e\u003c\/p\u003e\u003cp\u003e\u003cem\u003e\u003cb\u003eAsia\u003c\/b\u003e\u003c\/em\u003e\u003c\/p\u003e\u003cp\u003e24 MAPNA, Iran: the role of KM in designing and implementing world-scale projects \u003c\/p\u003e\u003cp\u003e— \u003cem\u003eNarrated by Dr Mohsen Hamedi\u003c\/em\u003e\u003c\/p\u003e\u003cp\u003eKM in mergers and acquisitions – take-away chapter\u003c\/p\u003e\u003cp\u003e25 TechnipFMC, France, UK and USA: agile KM in a newly merged organisation \u003c\/p\u003e\u003cp\u003e— \u003cem\u003eNarrated by Kim Glover\u003c\/em\u003e\u003c\/p\u003e\u003cp\u003eEndings and beginnings \u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eAppendices\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003eInterview questions \u003c\/p\u003e\u003cp\u003eThe restaurant critic (Chapter 7) \u003c\/p\u003e\u003cp\u003eKnowledge Management in Schlumberger (Chapter 13)\u003c\/p\u003e\u003cp\u003eTransport for London (Chapter 17) \u003c\/p\u003e\u003cp\u003eSaudi Aramco (Chapter 23) \u003c\/p\u003e\u003cp\u003eMAPNA (Chapter 24) \u003c\/p\u003e\u003cp\u003eIndex \u003c\/p\u003e","brand":"Facet Publishing","offers":[{"title":"Default Title","offer_id":48868277911895,"sku":"9781783304318","price":39.95,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781783304318.jpg?v=1722287255"},{"product_id":"halo-data-understanding-and-leveraging-the-value-of-your-data-9781783306176","title":"Halo Data: Understanding and Leveraging the Value","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eThe past two decades have seen an explosion both in the volume of data we use, and our understanding of its management.\u003c\/p\u003e\u003cp\u003eHowever, while techniques and technology for manipulating data have advanced rapidly in this time, the concepts around the value of our data have not. This lack of progress has made it increasingly difficult for organisations to understand the value \u003cem\u003ein\u003c\/em\u003e their data, the value \u003cem\u003eof\u003c\/em\u003e their data and how exploit that value. \u003c\/p\u003e\u003cp\u003e\u003cem\u003eHalo Data\u003c\/em\u003e proposes a paradigm shift in methodology for organisations to properly appreciate and leverage the value of their data. Written by an author team with many years’ experience in data strategy, management and technology, the book will first review the current state of our understanding of data. This opening will demonstrate the limitations of this status quo, including a discussion on metadata and its limitations, data monetisation and data-driven business models. Following this, the book will present a new concept and framework for understanding and quantifying value in an organisation’s data and a practical methodology for using this in practice.\u003c\/p\u003e\u003cp\u003eIdeal for data leaders and executives who are looking to leverage the data at their fingertips.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eIntroduction\u003c\/p\u003e\u003cp\u003e1 Who owns the definitions and terms about data?\u003c\/p\u003e\u003cp\u003e2 What is metadata?\u003c\/p\u003e\u003cp\u003e3 Other ideas of data value and monetization\u003c\/p\u003e\u003cp\u003e4 Value from a different source\u003c\/p\u003e\u003cp\u003e5 Hello Halo Data\u003c\/p\u003e\u003cp\u003e6 Getting to know Halo Data\u003c\/p\u003e\u003cp\u003e7 Early examples of Halo data approaches\u003c\/p\u003e\u003cp\u003e8 Halo data and data ethics\u003c\/p\u003e\u003cp\u003e9 Halo data framework\u003c\/p\u003e\u003cp\u003e10 Halo Data applied risk assessment, regulation, customer, the citizen\u003c\/p\u003e\u003cp\u003e11 Halo Data and storytelling\u003c\/p\u003e","brand":"Facet Publishing","offers":[{"title":"Default Title","offer_id":48868278010199,"sku":"9781783306176","price":29.33,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781783306176.jpg?v=1722287257"},{"product_id":"handbook-of-technology-transfer-9781800374393","title":"Handbook of Technology Transfer","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eWritten by a plethora of expert contributors from a range of institutions, the \u003ci\u003eHandbook of Technology Transfer\u003c\/i\u003e provides an engaging deep-dive review of technology transfer as a complex and dynamic process, applying different mechanisms characterising activities in a variety of countries.\u003cp\u003e\u003cbr\u003e\u003cbr\u003eThe Handbook takes a fresh look at how technology transfer comprises at least four dimensions: the underlying mechanism of transferring knowledge; the role of individuals that trigger the transfer; the role of institutions where the transfer takes place, and lastly the role of governments and politics. Split into four distinct parts, this insightful Handbook fully examines each of these dimensions and the roles that each of them play in technology transfer, highlighting university institutions in Europe and North America in particular. Forward-thinking, it also delves into future innovation implementation in emerging economies where resources are limited, and the challenges faced as a result.\u003c\/p\u003e\u003cp\u003e\u003cbr\u003e\u003cbr\u003eThis enlightening Handbook will be an excellent resource for scholars of business management, economics and information technology. It will also be of great interest to policy-makers of innovation and entrepreneurship given its in-depth look at technology transfer and innovation.\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\u003ci\u003e‘This Handbook edited by David Audretsch, Erik Lehmann, and Albert Link is an important contribution to the canon on university technology transfer. Written by well-known academics, each of the chapters examines either vital issues in technology transfer or national technology transfer recipes. It will be essential reading for scholars, policy-makers, and practitioners interested in the current state of thinking about technology transfer.’\u003c\/i\u003e -- Martin Kenney, University of California, Davis, US\u003cbr\u003e\u003ci\u003e‘This timely and important Handbook should be on the bookshelf of any scholar interested in the managerial or public policy implications of technology transfer. Its global scope and blending of new developments in both theory and practice are especially attractive. The editors have assembled a distinguished, interdisciplinary group of scholars, which is entirely appropriate, given the nature of the topic. Technology transfer spans a number of fields within the social sciences, business administration, and engineering, including management, economics, geography, sociology, and public policy  studies. Each of these fields is represented in this cross-cutting volume.  A “must-read” for anyone interested in this topic.’\u003c\/i\u003e -- Donald Siegel, Arizona State University, US\u003cbr\u003e\u003ci\u003e‘This Handbook edited by David Audretsch, Erik Lehmann, and Albert Link is an important contribution to the canon on university technology transfer. Written by well-known academics, each of the chapters examines either vital issues in technology transfer or national technology transfer recipes. It will be essential reading for scholars, policy-makers, and practitioners interested in the current state of thinking about technology transfer.’\u003c\/i\u003e -- Martin Kenney, University of California, Davis, US\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eContents:  Introduction to the Handbook of Technology Transfer 1 David B. Audretsch, Erik E. Lehmann and Albert N. Link  PART I KNOWLEDGE TRANSFER 1 The limited transferability of knowledge 11 Cristiano Antonelli 2 The impact of knowledge transfer on innovation: exploring the cross-fertilization of basic and applied research 25 Dennis P. Leyden and Matthias Menter 3 The role of public finance in knowledge transfer and innovation 39 David B. Audretsch and Maksim Belitski  PART II INDIVIDUALS 4 Principal investigators and knowledge management: a micro-foundational conceptual framework 57 James A. Cunningham, Manlio Del Giudice, Melita Nicotra, Conor O’Kane and Marco Romano 5 Factors facilitating the inventing academics’ transition from nascent entrepreneurs to business owners 75 Joao Ricardo Faria, Rajeev K. Goel and Devrim Göktepe-Hultén 6 The role of work-family initiatives in fostering technology transfer: research opportunities on family and non-family SMEs 103 Katerina Vasilevska Mara Brumana and Tommaso Minola  PART III INSTITUTIONS 7 University-industry collaboration: drivers and barriers 124 Thomas Lauvås and Einar Rasmussen 8 Contextualizing technology transfer: a review of university-industry transfer in the construction industry 138 Laís Bandeira Barros, Mirjam Knockaert and Laura Lecluyse 9 The role of Universities of Applied Sciences in technology transfer: the case of Germany 159 Alexander Starnecker and Katharine Wirsching 10 The role of university in a time of crisis: learn from the past to shape the future 175 Henry Etzkowitz, Chunyan Zhou and Rosa Caiazza  PART IV COUNTRIES 11 Academic entrepreneurship in Italy 197 Alice Civera, Michele Meoli and Silvio Vismara 12 Academic entrepreneurship: the performance and impacts of academic spin-offs in Norway 216 Marius Tuft Mathisen and Einar Rasmussen 13 Universities’ ownership of intellectual property: focus on Canada 237 Shiri M. Breznitz, Samaa Kazerouni and Qiantao Zhang 14 Technology transfer and frugal social innovations: looking inside an emerging economy 250 Claudia Yañez-Valdés and Maribel Guerrero  Index","brand":"Edward Elgar Publishing Ltd","offers":[{"title":"Default Title","offer_id":48868515184983,"sku":"9781800374393","price":140.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781800374393.jpg?v=1722288413"},{"product_id":"handbook-of-research-on-artificial-intelligence-innovation-and-entrepreneurship-9781839106743","title":"Handbook of Research on Artificial Intelligence,","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eThe \u003ci\u003eHandbook of Research on Artificial Intelligence, Innovation and Entrepreneurship\u003c\/i\u003e focuses on theories, policies, practices, and politics of technology innovation and entrepreneurship based on Artificial Intelligence (AI). It examines when, where, how, and why AI triggers, catalyzes, and accelerates the development, exploration, exploitation, and invention feeding into entrepreneurial actions that result in innovation success.\u003cp\u003e\u003cbr\u003e\u003cbr\u003eIndividual chapters explore the factors that shape and drive innovation and entrepreneurship, including modalities (such as the Internet of Things (IoT)), challenges (such as privacy and safety concerns), and opportunities (such as augmenting the efficacy frontier of technological solutions enabled by AI).\u003c\/p\u003e\u003cp\u003e\u003cbr\u003e\u003cbr\u003eThis Handbook provides comprehensive coverage of AI, technology, and innovation and entrepreneurship for academics, policy makers, practitioners, and students.\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\u003ci\u003e‘The Handbook is an extremely valuable resource for academics, policymakers, practitioners, and researchers interested in Science, Technology, Innovation, Entrepreneurship, Artificial Intelligence, Digital Transformation, and their impact on Industry, Labor, Democracy, and Education. It can also supplement graduate courses in Emerging Technologies, IS\/IT Strategies, New Technologies, Innovation, and Entrepreneurship, New Ventures Financing, and Entrepreneurship.’\u003c\/i\u003e -- Leigh Wang, International Journal of Data Science\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eContents:  Preface xx Introduction to the Handbook of Research on Artificial Intelligence, Innovation and Entrepreneurship 1 Elias G. Carayannis and Evangelos Grigoroudis  PART I AI FOR BUSINESS 1 Scientific mapping of artificial intelligence as an emerging field of knowledge 8 Iván Manuel De la Vega Hernández, Angel Serrano Urdaneta and Oscar Schiappa-Pietra 2 An Odyssey of ideas about A.I., innovation and entrepreneur(ship) 29 Phillip Harvard 3 The future of business: artificial intelligence, machine learning and deep learning 46 Christos Lemonakis and Constantin Zopounidis 4 Conversations with French innovative entrepreneurs about A.I. 55 Phillip Harvard  PART II DIGITAL TRANSFORMATION 5 Digital transformation and digital maturity models: a blueprint strategic decision-making framework 77 Dimitrios Mitroulis and Fotis Kitsios 6 AI and innovation design for new product and service development in digital ecosystems 88 Rossana Piccolo, Veronica Scuotto, Armando Papa, Marco Pironti and Manlio Del Giudice 7 Explainability and the fourth AI revolution 102 Loizos Michael 8 Energy management 4.0 121 Vangelis Marinakis, Haris Doukas and John Psarras  PART III DIGITAL ENTREPRENEURSHIP 9 Digital innovation and entrepreneurship in open data ecosystems: stakeholder perspectives and challenges 136 Fotis Kitsios and Maria Kamariotou 10 Cognitive agility for improved understanding and self-governance: a human-centric AI enabler 152 Benjamin James Knox, Stefan Sütterlin and Ricardo Lugo 11 Artificial intelligence in the energy sector 173 Alina Cherepovitsyna 12 The cultural world of high-tech startups 188 Giovanni Baldassarri and Piero Formica  PART IV DIGITAL BUSINESS MODELS AND INDUSTRY 4.0 13 The value creation of artificial intelligence: business models based on the Internet of Things (IoT) 206 Sakshi Aggarwal and Stavros Sindakis 14 Implications of blockchain technology in Industry 4.0 218 Georgios Spathoulas and Sokratis Katsikas 15 Artificial intelligence and emerging technologies: exploring opportunities through smart specialisation 237 Ruslan Rakhmatullin and Fatime Barbara Hegyi  PART V CYBER SECURITY 16 Financial analysis and management of cyber risk 255 Efstratios Livanis, Michalis Doumpos and Constantin Zopounidis 17 The future of cyber risk management: AI and DLT for automated cyber risk modelling, decision making, and risk transfer 272 Pankaj Pandey and Sokratis Katsikas  PART VI SMART CITIES 18 Transformation of smart city public services through AI and big data analytics: towards universal cross-sector solutions 292 Anastasia Panori, Christina Kakderi and Nicos Komninos 19 The notion of interoperability in smart cities: a system of systems approach 308 Pantelis Sotirelis, Theodora Valvi, Evangelos Grigoroudis and Elias G. Carayannis 20 Landing the scientific helicopter to explore in-depth some best practices in smart city innovation ecosystems 318 Luís Farinha, João M. Lopes and João J. Ferreira  PART VII SOCIETY AND THE DIGITAL TRANSFORMATION 21 Evaluating citizen sensing applications: How simulation of human mobility can contribute to the search of missing children 333 Michalitsi-Psarrou Ariadni, Kanellou Eleni, Ntanos Christos and Askounis Dimitris 22 Career options and necessary technical skills in AI 350 Krassadaki Evangelia and Matsatsinis Nikolaos 23 The impact of AI on expert labour and professions: a neo-traitist analysis of project management 367 Ian Stewart and Kun Wang  PART VIII AI AND DEMOCRACY 24 From Industry 4.0 to Democracy 5.0 383 David F.J. Campbell and Elias G. Carayannis 25 Democratizing AI: from theory to practice 402 Paul D. Clough and Jahna Otterbacher 26 Digital transformation of democracy and politics: sustainable development as a crucial dimension for conceptualization and measurement of democracy and quality of democracy 420 David F.J. Campbell and Elias G. Carayannis  Index","brand":"Edward Elgar Publishing Ltd","offers":[{"title":"Default Title","offer_id":48868636098903,"sku":"9781839106743","price":210.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781839106743.jpg?v=1722288983"},{"product_id":"datastory-explain-data-and-inspire-action-through-story-9781940858982","title":"DataStory: Explain Data and Inspire Action","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cbr\u003eWinner: Axiom Award Gold Medal (Networking)\u003cbr\u003e\u003cp\u003e\u003cstrong\u003eScientists have proven that stories make the brain light up in ways no other form of communication does. Using story frameworks as a communication device for data will help make your recommendations stick and be acted on.\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003eOrganizations use data to identify problems or opportunities. The actions others may need to take today from your insights in data could reverse or improve the trajectory of your future data. So, communicating data well, drives very important outcomes.\u003c\/p\u003e  \u003cp\u003eEven though most roles depend on data, communicating well is the top skill gap in roles using data. The essential skill for today’s leaders (and aspiring leaders) is shaping data into narratives that make a clear recommendation and inspire others to act. \u003c\/p\u003e\u003cp\u003eAlmost every role today uses data for decision making. As you grow in your career, you can become a strategic advisor and ultimately a leader using data to shape a future where humanity and organizations flourish.\u003c\/p\u003e\u003cp\u003eDuarte and her team have culled through thousands of data slides of her clients in technology, finance, healthcare, and consumer products, to decode how the highest performing brands communicate with data.\u003c\/p\u003e\u003cp\u003e\u003cem\u003eDataStory \u003c\/em\u003eteaches you the most effective ways to turn your data into narratives that blend the power of language, numbers, and graphics. This book is not about visualizing data, there are plenty of books covering that. Instead, you’ll learn how to transform numbers into narratives to drive action.\u003c\/p\u003e  \u003cul\u003e\n\u003cli\u003eIt will help you communicate data in a way that creates outcomes both inside and outside your own organization.\u003c\/li\u003e\n\u003cli\u003eIt will help you earn a reputation as a trusted advisor, which will advance your career.\u003c\/li\u003e\n\u003cli\u003eit will help your organization make faster decisions and inspire others to act on them!\u003c\/li\u003e\n\u003c\/ul\u003e  \u003cp\u003eNancy Duarte is one of the preeminent storytellers in American business and the acclaimed author of \u003cem\u003eSlide:ology\u003c\/em\u003e, \u003cem\u003eResonate\u003c\/em\u003e, and the \u003cem\u003eHBR Guide to Persuasive Presentations\u003c\/em\u003e comes this book that will help you transform numbers into narratives.\u003c\/p\u003e","brand":"Ideapress Publishing","offers":[{"title":"Default Title","offer_id":48869167366487,"sku":"9781940858982","price":23.74,"currency_code":"GBP","in_stock":false}]},{"product_id":"accelerate-the-science-of-lean-software-and-devops-building-and-scaling-high-performing-technology-organizations-9781942788331","title":"Accelerate: The Science of Lean Software and","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cstrong\u003eWinner of the Shingo Publication Award\u003c\/strong\u003e\u003cp\u003e\u003cstrong\u003e\u003cbr\u003e\u003c\/strong\u003eAccelerate your organization to win in the marketplace.\u003c\/p\u003e\u003cbr\u003eHow can we apply technology to drive business value? For years, we've been told that the performance of software delivery teams doesn't matter―that it can't provide a competitive advantage to our companies. Through four years of groundbreaking research to include data collected from the State of DevOps reports conducted with Puppet, Dr. Nicole Forsgren, Jez Humble, and Gene Kim set out to find a way to measure software delivery performance―and what drives it―using rigorous statistical methods. This book presents both the findings and the science behind that research, making the information accessible for readers to apply in their own organizations.\u003cbr\u003eReaders will discover how to measure the performance of their teams, and what capabilities they should invest in to drive higher performance. This book is ideal for management at every level.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\"We strongly recommend this book to anyone involved in a digital transformation for solid guidance about what works, what doesn't work, and what doesn't matter.\" -- Tom \u0026amp; Mary Poppendieck, Authors of the Lean Software Development Series\u003cbr\u003e\"A must read! In a sea of books about technology approaches, Accelerate stands out in its clarity and practicality.\" -- Karen Martin, Author, Clarity First and The Outstanding Organization\u003cbr\u003e\"Excellent! As well as conclusively showing that DevOps outcomes are faster, cheaper AND safer, this book is an excellent case study for robust survey design and analysis.\" -- Adrian Cockroft\u003cbr\u003e\"This is the kind of foresight that CEOs, CFOs, and CIOs desperately need if their company is going to survive in this new software-centric world.Anyone that doesn't read this book will be replaced by someone that has.\" -- Thomas A. Limoncelli, Co-Author of The Practice of Cloud System Administration\u003cbr\u003e“'Here, do this!' The evidence presented in Accelerate is a triumph of research, tenacity and insight, proving not just correlation but a causal link between good technical and management behaviours and business performance. It also exposes the myth of “maturity models” and offers a realistic, actionable alternative. As an independent consultant working at the intersection of people, technology, process, and organisation design this is manna from heaven!As chapter 3 concludes: 'You can act your way to a better culture through implementing these practices in technology organizations'. There is no mystical culture magic, just 24 concrete, specific capabilities that will lead not only to better business results, but more importantly to happier, healthier, more motivated people and an organisation people want to work at. I will be giving copies of this book to all my clients.\" -- Dan North, Independent Technology and Organization consultant\u003cbr\u003e\"The 'art' of constructing a building is a well understood engineering practice nowadays. However, in the software world, we have been been looking for patterns and practices that can deliver the same predictable and reliable results whilst minimizing waste and producing the increasingly high performance our businesses demand.Accelerate provides research backed, quantifiable and real world principles to create world class, high performing IT teams enabling amazing business outcomes.Backed by the two leading thought leaders (Kim and Humble) in the DevOps community and world class research from PHD Forsgren, this book is a highly recommended asset!\" -- Jonathan Fletcher, Group CTO, Hiscox\u003cbr\u003e\"In their book Accelerate, Nicole Forsgren, Jez Humble and Gene Kim don't break any new conceptual ground regarding agile, lean and DevOps. Instead, they provide something that might be even more valuable which is a look inside the methodological rigor of their data collection and analysis approach which lead them to their earlier conclusions on the key capabilities that make IT organizations better contributors to the business. This is a book that I will gladly be placing on my bookshelf next to the other great works by the authors.\" -- Cameron Haight, VP \u0026amp; CTO, Americas, VMware\u003cbr\u003e\"Accelerate does a fantastic job of explaining not only what changes organizations should make to improve their software delivery performance, but also the why, enabling people at all levels to truly understand how to level up their organizations.\" -- Ryn Daniels, Infrastructure Operations Engineer at Travis CI and author of Effective DevOps\u003cbr\u003e\"With this work, the authors have made a significant contribution to the understanding and application of DevOps. They show that when properly understood, DevOps is more than just a fad or a new name for an old concept. Their work illustrates how DevOps can improve the state of the art in organizational design, software development culture, and systems architecture. And beyond merely showing, they advance the DevOps community's qualitative findings with research-based insights that I have heard from no other source.\" -- Baron Schwartz, Founder \u0026amp; CEO of VividCortex and Co-Author of High Performance MySQL","brand":"IT Revolution Press","offers":[{"title":"Default Title","offer_id":48869174378839,"sku":"9781942788331","price":16.14,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781942788331.jpg?v=1722291459"},{"product_id":"insiders-guide-to-cloud-computing-an-9780137935697","title":"Insiders Guide to Cloud Computing An","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\u003cstrong\u003eDavid Linthicum \u003c\/strong\u003eis on most top-10 lists of technology innovators and influencers, including cloud computing, edge computing, AI, and security technology. David is a best-selling author of more than 15 books and more than 7,000 published articles. He is also the originator of many business-related technology concepts, including enterprise application integration (EAI). He's an innovator within service-oriented architecture (SOA), and now cloud computing and the use of cloud computing for digital transformations.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003eWith his remarkable ability to design, explain, and implement technology solutions to solve existing business problems and create new opportunities, David rose rapidly through the corporate ranks from programmer to CEO, with stops in between that helped inform his holistic view of enterprises. Based in Washington, DC, David currently serves Global 2,000 clients as Deloitte's Chief Cloud Strategy Officer, where he drives new innovations an\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eChapter 1: How “Real” Is the Value of Cloud Computing? 2\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003eWhat We Thought We Knew.. . . . . . . . . . . . . . . . . . . . . . . . 2\u003c\/p\u003e \u003cp\u003eWhat Could Go Wrong?.. . . . . . . . . . . . . . . . . . . . . . . . . 12\u003c\/p\u003e \u003cp\u003eWhat Went Right?.. . . . . . . . . . . . . . . . . . . . . . . . . . . 14\u003c\/p\u003e \u003cp\u003eCall to Action.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eChapter 2: The Realities and Opportunities of Cloud-Based Storage Services That Your Cloud Provider Will Not Tell You About 22\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003eCloud Storage Evolves.. . . . . . . . . . . . . . . . . . . . . . . . . 22\u003c\/p\u003e \u003cp\u003eJunk Data on Premises Moved to the Cloud Is Still Junk Data.. . . . . . . . . 23\u003c\/p\u003e \u003cp\u003eSecrets to Finding the Best Cloud Storage Value. . . . . . . . . . . . . . . 33\u003c\/p\u003e \u003cp\u003eThe Future of Cloud Storage. . . . . . . . . . . . . . . . . . . . . . . 43\u003c\/p\u003e \u003cp\u003eCall to Action.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eChapter 3: The Realities and Opportunities of Cloud-Based Compute Services That Your Cloud Provider\u003c\/strong\u003e \u003cstrong\u003eWill Not Tell You About 44\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003eThe Trade-offs of Multitenancy.. . . . . . . . . . . . . . . . . . . . . . 45\u003c\/p\u003e \u003cp\u003eCPU Performance, Meet the Internet. . . . . . . . . . . . . . . . . . . . 51\u003c\/p\u003e \u003cp\u003ePaying Too Much for Cloud Compute? Here's Why.. . . . . . . . . . . . . . 57\u003c\/p\u003e \u003cp\u003ePicking the Right Operating Systems.. . . . . . . . . . . . . . . . . . . 58\u003c\/p\u003e \u003cp\u003ePicking the Right Memory Configurations.. . . . . . . . . . . . . . . . . . 59\u003c\/p\u003e \u003cp\u003eThe Concept of Reserved Instances.. . . . . . . . . . . . . . . . . . . . 59\u003c\/p\u003e \u003cp\u003eGoing Off-brand. . . . . . . . . . . . . . . . . . . . . . . . . . . . 61\u003c\/p\u003e \u003cp\u003eCall to Action.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eChapter 4: Innovative Services and Public Clouds: What Do You Really Pay For? 64\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003eAI\/ML.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66\u003c\/p\u003e \u003cp\u003eServerless.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71\u003c\/p\u003e \u003cp\u003eDevOps\/DevSecOps.. . . . . . . . . . . . . . . . . . . . . . . . . . 75\u003c\/p\u003e \u003cp\u003eAnalytics.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78\u003c\/p\u003e \u003cp\u003eEdge and IoT.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83\u003c\/p\u003e \u003cp\u003eEmerging Technologies.. . . . . . . . . . . . . . . . . . . . . . . . . 87\u003c\/p\u003e \u003cp\u003eCall to Action.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eChapter 5: Containers, Container Orchestration, and Cloud Native Realities 88\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003eContainers.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89\u003c\/p\u003e \u003cp\u003eContainer Orchestration and Clustering.. . . . . . . . . . . . . . . . . . 93\u003c\/p\u003e \u003cp\u003eCloud Native. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101\u003c\/p\u003e \u003cp\u003eTechnology Meets Reality.. . . . . . . . . . . . . . . . . . . . . . . . 108\u003c\/p\u003e \u003cp\u003eCall to Action.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eChapter 6: The Truths Behind Multicloud That Few Understand 110\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003eHybrid Cloud Realities. . . . . . . . . . . . . . . . . . . . . . . . . 110\u003c\/p\u003e \u003cp\u003eThe Move to Plural Public Clouds.. . . . . . . . . . . . . . . . . . . . 113\u003c\/p\u003e \u003cp\u003eMulticloud Upside Realities.. . . . . . . . . . . . . . . . . . . . . . . 118\u003c\/p\u003e \u003cp\u003eMulticloud Downside Realities.. . . . . . . . . . . . . . . . . . . . . . 124\u003c\/p\u003e \u003cp\u003eKey Concepts for Multicloud Success. . . . . . . . . . . . . . . . . . . 127\u003c\/p\u003e \u003cp\u003eCall to Action.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eChapter 7: Cloud Security Meets the Real World 132\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003eAn Insider's Guide to Cloud Security Fundamentals.. . . . . . . . . . . . . 133\u003c\/p\u003e \u003cp\u003eWhat Cloud Security Worked.. . . . . . . . . . . . . . . . . . . . . . 137\u003c\/p\u003e \u003cp\u003eWhat Cloud Security Didn't Work. . . . . . . . . . . . . . . . . . . . . 139\u003c\/p\u003e \u003cp\u003eThe Rise of Non-Native Cloud Security.. . . . . . . . . . . . . . . . . . 144\u003c\/p\u003e \u003cp\u003eThe Rise of Proactive Security.. . . . . . . . . . . . . . . . . . . . . . 147\u003c\/p\u003e \u003cp\u003eThe Rise of Security Automation.. . . . . . . . . . . . . . . . . . . . . 149\u003c\/p\u003e \u003cp\u003eCall to Action.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eChapter 8: Cloud Computing and Sustainability: Fact Versus Fiction 152\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003eInitial Thinking: Cloud Data Centers, Bad.. . . . . . . . . . . . . . . . . 155\u003c\/p\u003e \u003cp\u003eThe Politics of Sustainability.. . . . . . . . . . . . . . . . . . . . . . . 158\u003c\/p\u003e \u003cp\u003eFinally, Sharing Is Possible.. . . . . . . . . . . . . . . . . . . . . . . 159\u003c\/p\u003e \u003cp\u003eGreen Application Development?. . . . . . . . . . . . . . . . . . . . . 166\u003c\/p\u003e \u003cp\u003eMulticloud as a Sustainability Weapon?.. . . . . . . . . . . . . . . . . . 167\u003c\/p\u003e \u003cp\u003eWhat Is Your Real Impact?.. . . . . . . . . . . . . . . . . . . . . . . 169\u003c\/p\u003e \u003cp\u003eCall to Action.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eChapter 9: The Evolution of the Computing Market 172\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003eForced March to the Cloud?. . . . . . . . . . . . . . . . . . . . . . . 173\u003c\/p\u003e \u003cp\u003eMore Consumption, but Prices Stay Static.. . . . . . . . . . . . . . . . . 177\u003c\/p\u003e \u003cp\u003eThe Power of a Few Players.. . . . . . . . . . . . . . . . . . . . . . . 178\u003c\/p\u003e \u003cp\u003eThe Emergence of Commoditization.. . . . . . . . . . . . . . . . . . . 183\u003c\/p\u003e \u003cp\u003eThe Emergence of System Repatriation.. . . . . . . . . . . . . . . . . . 186\u003c\/p\u003e \u003cp\u003eThe Rise of Federated Cloud Applications and Data.. . . . . . . . . . . . . 188\u003c\/p\u003e \u003cp\u003eTraditional Systems Remain…Why?.. . . . . . . . . . . . . . . . . . . 192\u003c\/p\u003e \u003cp\u003eBattle for Human Talent. . . . . . . . . . . . . . . . . . . . . . . . . 193\u003c\/p\u003e \u003cp\u003eCall to Action.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 197\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eChapter 10: Here's the Future of Cloud Computing from an Insider's Perspective…Be Prepared 198\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003eContinued Rise of Complex Cloud Deployments.. . . . . . . . . . . . . . 199\u003c\/p\u003e \u003cp\u003eRefocus on Cross-Cloud Systems.. . . . . . . . . . . . . . . . . . . . 202\u003c\/p\u003e \u003cp\u003eChanging Skills Demands.. . . . . . . . . . . . . . . . . . . . . . . . 214\u003c\/p\u003e \u003cp\u003eCloud Security Shifts Focus.. . . . . . . . . . . . . . . . . . . . . . . 217\u003c\/p\u003e \u003cp\u003eCloud Computing Becomes Local.. . . . . . . . . . . . . . . . . . . . 219\u003c\/p\u003e \u003cp\u003eIndustry Clouds Become Important.. . . . . . . . . . . . . . . . . . . . 220\u003c\/p\u003e \u003cp\u003eWhere Is Edge Computing?.. . . . . . . . . . . . . . . . . . . . . . . 221\u003c\/p\u003e \u003cp\u003eCall to Action.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eChapter 11: Wrapping Things Up: Miscellaneous Insider Insights 224\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003eCloud Can Make Life Better.. . . . . . . . . . . . . . . . . . . . . . . 224\u003c\/p\u003e \u003cp\u003eChanges in the Skills Mix.. . . . . . . . . . . . . . . . . . . . . . . . 233\u003c\/p\u003e \u003cp\u003eThe Objectives Change.. . . . . . . . . . . . . . . . . . . . . . . . . 236\u003c\/p\u003e \u003cp\u003eThe Market Absorbs the Weak, and the Weak Emerge Again.. . . . . . . . . 237\u003c\/p\u003e \u003cp\u003eCloud Technology Continues to Be a Value Multiplier.. . . . . . . . . . . . 240\u003c\/p\u003e \u003cp\u003eCall to Action.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e9780137935697, TOC, 2\/23\/2023\u003c\/p\u003e","brand":"Pearson Education (US)","offers":[{"title":"Default Title","offer_id":48883800899927,"sku":"9780137935697","price":21.84,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780137935697.jpg?v=1722529102"},{"product_id":"fintech-the-new-dna-of-financial-services-9781547417087","title":"Fintech: The New DNA of Financial Services","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eThis extraordinary book, written by leading players in a burgeoning technology revolution, is about the merger of finance and technology (fintech), and covers its various aspects and how they impact each discipline within the financial services industry. It is an honest and direct analysis of where each segment of financial services will stand.    Fintech: The New DNA of Financial Services provides an in-depth introduction to understanding the various areas of fintech and terminology such as AI, big data, robo-advisory, blockchain, cryptocurrency, InsurTech, cloud computing, crowdfunding and many more. Contributions from fintech innovators discuss banking, insurance and investment management applications, as well as the legal and human resource implications of fintech in the future.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eIntroduction            Disruption of the Financial Services Industry            Singapore as a Fintech Ecosystem            Landscape of Fintech Startup Companies        Technology and Tools         VR, Mobile and Cloud            Software Development Tools        Data Science and Analysis         Data Science and Big Data            AI and Machine Learning Overview            AI and Machine Learning Techniques        Distributed Ledger         Blockchain and DLT            Blockchain Implementation Examples            Cryptocurrencies and Bitcoin        Banking and Insurance Applications         Digital Payment Systems            Asset Servicing—Corp Bk, Trade Fin, Ops, Setmt, Credit            Lending and Crowdfunding            InsurTech        Investment Management Applications         Roboadvisory and Asset Allocation            Portfolio Management and Risk Analysis            Capital Markets, Exchanges and Trading        Regulation and Governance Applications         Regulation: RegTech            Cybersecurity and Cybercrime            AML, Fraud Risk, Enterprise Risk, KYC        Non-finance Applications         HealthTech            ConsumerTech        Implications of Fintech         Legal Implication of Fintech            HR Implications of Fintech—People, Jobs, Skills, Locations","brand":"De Gruyter","offers":[{"title":"Default Title","offer_id":48886243164503,"sku":"9781547417087","price":38.48,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781547417087.jpg?v=1722539338"},{"product_id":"big-data-analytics-methods-analytics-techniques-in-data-mining-deep-learning-and-natural-language-processing-9781547417957","title":"Big Data Analytics Methods: Analytics Techniques","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eBig Data Analytics Methods unveils secrets to advanced analytics techniques ranging from machine learning, random forest classifiers, predictive modeling, cluster analysis, natural language processing (NLP), Kalman filtering and ensembles of models for optimal accuracy of analysis and prediction. More than 100 analytics techniques and methods provide big data professionals, business intelligence professionals and citizen data scientists insight on how to overcome challenges and avoid common pitfalls and traps in data analytics.         The book offers solutions and tips on handling missing data, noisy and dirty data, error reduction and boosting signal to reduce noise. It discusses data visualization, prediction, optimization, artificial intelligence, regression analysis, the Cox hazard model and many analytics using case examples with applications in the healthcare, transportation, retail, telecommunication, consulting, manufacturing, energy and financial services industries. This book's state of the art treatment of advanced data analytics methods and important best practices will help readers succeed in data analytics.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eIntroduction     PART I: Big Data Analytics     Chapter 1. Data Analytics Overview     Chapter 2. Basic Data Analysis     Chapter 3. Data Visualization Tools     PART II: Advanced Analytics Methods     Chapter 4. Natural Language Processing     Chapter 5. Quantitative Analysis - Prediction and Prognostics     Chapter 6. Advanced Analytics \u0026amp; Predictive Modeling     Chapter 7. Ensemble of Models     Chapter 8. Machine Learning, Deep Learning – Artificial Neural Networks     Chapter 9. Model Accuracy \u0026amp; Optimization     PART III: Case Study – Prediction \u0026amp; Advanced Analytics in Practice     Chapter 10: Ensemble of Models – Medical Prediction Case Study     Appendix A: Prognostics Methods     Appendix B: A Neural Network Example     Appendix C: Back Propagation Algorithm Derivation     Appendix D: NeuroSolutions Software Description     Appendix E: The Oracle Program     References","brand":"De Gruyter","offers":[{"title":"Default Title","offer_id":48886243754327,"sku":"9781547417957","price":48.38,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781547417957.jpg?v=1722539338"},{"product_id":"analytics-how-to-win-with-intelligence-9781634622370","title":"Analytics: How to Win with Intelligence","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eLearn how big data and other sources of information can be transformed into valuable knowledge -- knowledge that can create incredible competitive advantage to propel a business toward market leadership. Learn through examples and experience exactly how to pick projects and build analytics teams that deliver results. Know the ethical and privacy issues, and apply the three-part litmus test of context, permission, and accuracy. Without a doubt, data and analytics are the new source of competitive advantage, but how do executives go from hype to action? Thats the objective of this book -- to assist executives in making the right investments in the right place and at the right time in order to reap the full benefits of data analytics.","brand":"Technics Publications LLC","offers":[{"title":"Default Title","offer_id":48887162274135,"sku":"9781634622370","price":27.89,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781634622370.jpg?v=1722543305"},{"product_id":"grow-take-your-business-from-chaos-to-calm-9781639090105","title":"Grow: Take Your Business from Chaos to Calm","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eBecome the leader your people need you to be.  The transition from bootstrapping entrepreneur to effective leader is arduous, and very few can make the transition. This is what Grow was written to do—assist in that transformation.  Grow, is focused on taking a business from the first day of cash flow to sustainability. It shows readers how to build their organization into one with • an environment that expects people to thrive, • a leader who meets the organization where it needs to be met, and • trust as a baseline for all relationships.  The path set forth for readers in Grow will not only give business owners many options, but it will also put them in an incredibly strong position to cash out, if and when they decide to choose that option. This book was written to help readers reach the promised land of sustainability in their businesses.","brand":"Inc. Original","offers":[{"title":"Default Title","offer_id":48887322542423,"sku":"9781639090105","price":19.8,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781639090105.jpg?v=1722544001"},{"product_id":"government-information-in-canada-access-and-stewardship-9781772124064","title":"Government Information in Canada: Access and","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003ePublic access to government information forms the foundation of a healthy liberal democracy. Because this information can be precarious, it needs stewardship. Government Information in Canada provides analysis about the state of Canadian government information publishing. Experts from across the country draw on decades of experience to offer a broad, well-founded survey of history, procedures, and emerging issues—particularly the challenges faced by practitioners during the transition of government information from print to digital access.  This is an indispensable book for librarians, archivists, researchers, journalists, and everyone who uses government information and wants to know more about its publication, circulation, and retention.   Contributors: Graeme Campbell, Talia Chung, Sandra Craig, Peter Ellinger, Darlene Fichter, Michelle Lake, Sam-chin Li, Steve Marks, Maureen Martyn, Catherine McGoveran, Martha Murphy, Dani J. Pahulje, Susan Paterson , Carol Perry, Caron Rollins, Gregory Salmers, Tom J. Smyth, Brian Tobin, Amanda Wakaruk, Nicholas Worby\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e“In a democracy, publicly accessible information is not a want, it is a necessity….  Because of the real-life experiences and observations in this book, it is a must read for anyone interested in government information in Canada, particularly its dissemination, access, and preservation…. [The book] presents some real problems, as well as possible solutions, that exist in our current situation…. Simply put, government information is in crisis.” -- David McDonald, Legislative Librarian * Canadian Parliamentary Review, July 2020 *\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eIntroduction: The Evolution of Government Information Services and Stewardship in Canada Amanda Wakaruk and Sam-chin Li  I Historical Overviews 1 Government Publication Deposit Programs: The Canadian Federal, Provincial, and Territorial Landscapes Graeme Campbell, Michelle Lake, and Catherine McGoveran 2 Official Publications and Select Digital Library Collections at Library and Archives Canada, 1923 to the Present Tom J. Smyth 3 Parliamentary Information in Canada: Form and Function Talia Chung and Maureen Martyn 4 Commissions and Tribunals Caron Rollins  II Provincial Landscape  5 Alberta Government Publishing Dani J. Pahulje 6 Saskatchewan Government Publications Deposit in the Legislative Library  Gregory Salmers 7 Inside Track: Challenges of Collecting, Accessing, and Preserving Ontario Government Publications Sandra Craig and Martha Murphy 8 Digitization of Government Publications: A Review of the Ontario Digitization Initiative Carol Perry, Brian Tobin, and Sam-chin Li  III Looking Forward: Collaborative Stewardship 9 GALLOP Portal: Making Government Publications in Legislative Libraries Findable  Peter Ellinger 10 The Canadian Government Information Digital Preservation Network: A Collective Response to a National Crisis Amanda Wakaruk and Steve Marks 11 Web Harvesting and Reporting Fugitive Government Materials: Collaborative Stewardship of At-Risk Documents Susan Paterson, Nicholas Worby, and Darlene Fichter  Contributors Index","brand":"University of Alberta Press","offers":[{"title":"Default Title","offer_id":48887604576599,"sku":"9781772124064","price":50.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781772124064.jpg?v=1722545353"},{"product_id":"it-service-management-support-for-your-itsm-foundation-exam-9781780173184","title":"IT Service Management: Support for your ITSM","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eWhether you're preparing for your service management foundation exam, or simply want to understand service management better, this new edition of our popular book covers the latest thinking and provides a comprehensive, practical introduction to IT service management.  Building on their collective service management experience, the authors walk you through essential concepts including processes, functions and roles and illustrate these with real-life examples.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e'The no-nonsense approach of this book appeals to me. Straight-shooting description, examples and advice from experienced guys.' Rob England,The IT Skeptic (review of previous edition)\u003cbr\u003e'This is absolutely a valuable source of information.' -Erkan Karagulmez, SAP Consultant, CGI Belgium (review of previous edition)\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eSECTION 1: OVERVIEW \u003cbr\u003e 1 What is service management?\u003c\/p\u003e \u003cp\u003eSECTION 2: THE SERVICE LIFECYCLE\u003cbr\u003e 2 Service strategy \u003cbr\u003e 3 Service design \u003cbr\u003e 4 Service transition \u003cbr\u003e 5 Service operation \u003cbr\u003e 6 Continual service improvement \u003c\/p\u003e \u003cp\u003eSECTION 3: THE PROCESSES AND FUNCTIONS\u003cbr\u003e 7 IT financial management \u003cbr\u003e 8 Demand management \u003cbr\u003e 9 Service portfolio management \u003cbr\u003e 10 Service catalogue management \u003cbr\u003e 11 Service level management \u003cbr\u003e 12 Supplier management \u003cbr\u003e 13 Capacity management \u003cbr\u003e 14 Availability management \u003cbr\u003e 15 Service continuity management \u003cbr\u003e 16 Information security management and access management \u003cbr\u003e 17 Knowledge management \u003cbr\u003e 18 Service asset and configuration management \u003cbr\u003e 19 Change management \u003cbr\u003e 20 Release and deployment \u003cbr\u003e 21 The service desk \u003cbr\u003e 22 Request fulfilment \u003cbr\u003e 23 Incident management \u003cbr\u003e 24 Problem management \u003cbr\u003e 25 IT operations management \u003cbr\u003e 26 Event management \u003cbr\u003e 27 Application management \u003cbr\u003e 28 Technical management \u003cbr\u003e 29 The seven-step improvement process \u003c\/p\u003e \u003cp\u003eSECTION 4: MEASUREMENT AND METRICS, AND THE DEMING CYCLE\u003cbr\u003e 30 Measurement and metrics \u003cbr\u003e 31 The Deming Cycle \u003c\/p\u003e \u003cp\u003eAPPENDIX \u003c\/p\u003e","brand":"BCS Learning \u0026 Development Limited","offers":[{"title":"Default Title","offer_id":48887651139927,"sku":"9781780173184","price":26.24,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781780173184.jpg?v=1722545576"},{"product_id":"devops-for-the-modern-enterprise-winning-practices-to-transform-legacy-it-organizations-9781942788195","title":"DevOps For The Modern Enterprise: Winning","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eWinner of the 2018 DevOps Dozen Best DevOps Book!\u003cbr\u003e\u003cp\u003eIn this award-winning title, thought leader Mirco Hering lays out a roadmap to success for IT managers of legacy organizations, showing them how to create the right ecosystem, how to empower people to bring their best to work every day, and how to put the right technology in the driver's seat to propel their organization to success.\u003c\/p\u003e\u003cp\u003eMany organizations are facing the uphill battle of modernizing their legacy IT infrastructure. Most have evolved over the years by taking lessons from traditional or legacy manufacturing: creating a production process that puts the emphasis on the process instead of the people performing the tasks, allowing the organization to treat people like resources to try to achieve high-quality outcomes. But those practices and ideas are failing modern IT, where collaboration and creativeness are required to achieve high-performing, high-quality success.\u003c\/p\u003e \u003cp\u003eBut just having the right methods and tools will not magically transform an organization; the cultural change that is the hardest is also the most impactful. Using principles from Agile, Lean, and DevOps as well as first-hand examples from the enterprise world, Hering addresses the different challenges that legacy organizations face as they transform into modern IT departments.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e“This is a truly practical companion book to the other leading publications in the DevOps space. Mirco shares real-world lessons from many years of collective experience and provides tried and tested exercises for you to use to help drive insights and improvements in your organization.” -- Emily Arnautovic, Software Architect\u003cbr\u003e\"A pragmatic view on IT and DevOps that doesn't just focus on the ‘what' but the ‘how' based on first-hand experience.” -- Ajay Nair, DevOps Architect\u003cbr\u003e“Mirco knows his stuff. He has a way of stating simple choices and framing options that encourage action. His unique perspective on how to transform your IT organization, especially when you have heavily invested in outsourcing, are both thoughtful and practical. After you read his book, make sure to subscribe to his blog. You want to make sure to have Mirco by your side as you go through this transformation.” -- Mustafa Kapadia, Digital Transformation Lead, IBM\u003cbr\u003e“This is a much needed book on building teamwork to drive technology infrastructure efforts. Mirco introduces a simple set of processes and well reasoned principles to align the organization, transform technology infrastructure, and deliver value for customers.” -- Eric Passmore, Partner Director of Commerce, Microsoft\u003cbr\u003e“DevOps is a hot topic. Pretty much every major organization wants it, and pretty much every major organization is struggling to come to grips with what ‘it' is and exactly how to get it. Mirco is a rare entity in the space. He's an architect who has grown up in large, complex organizations working with even larger, more complex systems integrators and delivery partners heavily reliant on ERP, CRM and other COTS applications that seem to challenge much of what DevOps is about. Both pragmatic and practical, he not only gives great tips on how to find your way down the DevOps path in these environments but will help you avoid many a mistake as he shares his own.” -- Mark Richards, SAFe Fellow at Coactivation\u003cbr\u003e\"Whether you are just getting started with DevOps or you are a seasoned professional seeking counsel on how to apply its principles at scale, as you go through DevOps for the Modern Enterprise, you will find yourself infected by the enthusiasm Mirco has for DevOps and the benefits it can bring.\" -- Dr. Bhaskar Ghosh","brand":"IT Revolution Press","offers":[{"title":"Default Title","offer_id":48888826954071,"sku":"9781942788195","price":999.99,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781942788195.jpg?v=1722551322"},{"product_id":"soft-computing-techniques-in-engineering-sciences-9783110625608","title":"Soft Computing: Techniques in Engineering","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e","brand":"De Gruyter","offers":[{"title":"Default Title","offer_id":48889045156183,"sku":"9783110625608","price":75.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9783110625608.jpg?v=1722552422"},{"product_id":"computational-intelligence-theoretical-advances-and-advanced-applications-9783110655247","title":"Computational Intelligence: Theoretical Advances","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eComputational intelligence (CI) lies at the interface between engineering and computer science; control engineering, where problems are solved using computer-assisted methods. Thus, it can be regarded as an indispensable basis for all artificial intelligence (AI) activities. This book collects surveys of most recent theoretical approaches focusing on fuzzy systems, neurocomputing, and nature inspired algorithms. It also presents surveys of up-to-date research and application with special focus on fuzzy systems as well as on applications in life sciences and neuronal computing.","brand":"De Gruyter","offers":[{"title":"Default Title","offer_id":48889045909847,"sku":"9783110655247","price":81.75,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9783110655247.jpg?v=1722552424"},{"product_id":"robotic-process-automation-management-technology-applications-9783110676686","title":"Robotic Process Automation: Management,","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eThis book brings together experts from research and practice. It includes the design of innovative Robot Process Automation (RPA) concepts, the discussion of related research fields (e.g., Artificial Intelligence, AI), the evaluation of existing software products, and findings from real-life implementation projects. \u003c\/p\u003e \u003cp\u003eSimilar to the substitution of physical work in manufacturing (blue collar automation), Robotic Process Automation tries to substitute intellectual work in office and administration processes with software robots (white-collar automation). The starting point for the development of RPA was the observation that – despite the use of process-oriented enterprise systems (such as ERP, CRM and BPM systems) – additional manual activities are still indispensable today. In the RPA approach, these manual activities are learned and automated by software robots, either by defining rules or by observing manual activities. \u003c\/p\u003e \u003cp\u003eRPA is related to business process management, machine learning, and artificial intelligence. Tools for RPA originated from dedicated stand-alone software. Today, RPA functionalities are also integrated into elaborated process management suites. From a conceptual perspective, RPA can be structured into input components (sensors in the wide sense), an intelligence center, and output components (actuators in the wide sense). From a strategic perspective, the impact of RPA can be related to the support of existing tasks, the complete substitution of human activities, and the innovation of processes as well as business models. \u003c\/p\u003e \u003cp\u003eAt present, high expectations are related to the use of RPA in the improvement of software-supported business processes. Manual activities are learned and automated by software robots that interact with existing applications via the presentation layer. In combination with artificial intelligence (AI) as well as innovative interfaces (e. g., voice recognition) RPA creates a novel level of automation for office and administration processes. Its benefit potential reaches a return on investment (ROI) up-to 800% that is documented in various case studies. \u003c\/p\u003e","brand":"De Gruyter","offers":[{"title":"Default Title","offer_id":48889046499671,"sku":"9783110676686","price":34.12,"currency_code":"GBP","in_stock":true}]},{"product_id":"knowledge-management-and-web-3-0-next-generation-business-models-9783110722642","title":"Knowledge Management and Web 3.0: Next Generation","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e","brand":"De Gruyter","offers":[{"title":"Default Title","offer_id":48889048465751,"sku":"9783110722642","price":95.62,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9783110722642.jpg?v=1722552438"},{"product_id":"data-analysis-for-business-economics-and-policy-9781108716208","title":"Data Analysis for Business Economics and Policy","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eThis textbook provides future data analysts with the tools, methods, and skills needed to answer data-focused, real-life questions; to carry out data analysis; and to visualize and interpret results to support better decisions in business, economics, and public policy. Data wrangling and exploration, regression analysis, machine learning, and causal analysis are comprehensively covered, as well as when, why, and how the methods work, and how they relate to each other. As the most effective way to communicate data analysis, running case studies play a central role in this textbook. Each case starts with an industry-relevant question and answers it by using real-world data and applying the tools and methods covered in the textbook. Learning is then consolidated by 360 practice questions and 120 data exercises. Extensive online resources, including raw and cleaned data and codes for all analysis in Stata, R, and Python, can be found at www.gabors-data-analysis.com.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e'This exciting new text covers everything today's aspiring data scientist needs to know, managing to be comprehensive as well as accessible. Like a good confidence interval, the Gabors have got you almost completely covered!' Joshua Angrist, Massachusetts Institute of Technology, winner of the Nobel Memorial Prize in Economic Sciences\u003cbr\u003e'This is an excellent book for students learning the art of modern data analytics. It combines the latest techniques with practical applications, replicating the implementation side of classroom teaching that is typically missing in textbooks. For example, they used the World Management Survey data to generate exercises on firm performance for students to gain experience in handling real data, with all its quirks, problems, and issues. For students looking to learn data analysis from one textbook, this is a great way to proceed.' Nicholas Bloom, Stanford University\u003cbr\u003e'I know of few books about data analysis and visualization that are as comprehensive, deep, practical, and current as this one; and I know of almost none that are as fun to read. Gábor Békés and Gábor Kézdi have created a most unusual and most compelling beast: a textbook that teaches you the subject matter well and that, at the same time, you can enjoy reading cover to cover.' Alberto Cairo, University of Miami\u003cbr\u003e'A beautiful integration of econometrics and data science that provides a direct path from data collection and exploratory analysis to conventional regression modeling, then on to prediction and causal modeling. Exactly what is needed to equip the next generation of students with the tools and insights from the two fields.' David Card, University of California, Berkeley, winner of the Nobel Memorial Prize in Economic Sciences\u003cbr\u003e'This textbook is excellent at dissecting and explaining the underlying process of data analysis. Békés and Kézdi have masterfully woven into their instruction a comprehensive range of case studies. The result is a rigorous textbook grounded in real-world learning, at once accessible and engaging to novice scholars and advanced practitioners alike. I have every confidence it will be valued by future generations.' Kerwin K. Charles, Yale School of Management\u003cbr\u003e'This book takes you by the hand in a journey that will bring you to understand the core value of data in the fields of machine learning and economics. The large amount of accessible examples combined with the intuitive explanation of foundational concepts is an ideal mix for anyone who wants to do data analysis. It is highly recommended to anyone interested in the new way in which data will be analyzed in the social sciences in the next years.' Christian Fons-Rosen, Barcelona Graduate School of Economics\u003cbr\u003e'This sophisticatedly simple book is ideal for undergraduate- or Master's-level Data Analytics courses with a broad audience. The authors discuss the key aspects of examining data, regression analysis, prediction, Lasso, and random forests, and more, with using elegant prose instead of algebra. Using well-chosen case studies, they illustrate the techniques and discuss all of them patiently and thoroughly.' Carter Hill, Louisiana State University\u003cbr\u003e'This is not an econometrics textbook. It is a data analysis textbook. And a highly unusual one - written in plain English, based on simplified notation, and full of case studies. An excellent starting point for future data analysts or anyone interested in finding out what data can tell us.' Beata Javorcik, University of Oxford\u003cbr\u003e'A multifaceted book that considers many sides of data analysis, all of them important for the contemporary student and practitioner. It brings together classical statistics, regression, and causal inference, sending the message that awareness of all three aspects is important for success in this field. Many 'best practices' are discussed in accessible language, and illustrated using interesting datasets.' llya Ryzhov, University of Maryland\u003cbr\u003e'This is a fantastic book to have. Strong data skills are critical for modern business and economic research, and this text provides a thorough and practical guide to acquiring them. Highly recommended.' John van Reenen, MIT Sloan\u003cbr\u003e'Energy and climate change is one of the most important public policy challenges, and high- quality data and its empirical analysis is a foundation of solid policy. Data Analysis for Business, Economics, and Policy will make an important contribution to this with its innovative approach. In addition to the comprehensive treatment of modern econometric techniques, the book also covers the less glamorous but crucial aspects of procuring and cleaning data, and drawing useful inferences from less-than-perfect datasets. As the center of gravity of the energy system shifts to developing economies where data quality is still an issue, this will provide an important and practical combination for both academic and policy professionals.' Laszlo Varro, Chief Economist, International Energy Agency\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003ePart I. Data Exploration: 1. Origins of data; 2. Preparing data for analysis; 3. Exploratory data analysis; 4. Comparison and correlation; 5. Generalizing from data; 6. Testing hypotheses; Part II. Regression Analysis: 7. Simple regression; 8. Complicated patterns and messy data; 9. Generalizing results of a regression; 10. Multiple linear regression; 11. Modeling probabilities; 12. Regression with time series data; Part III. Prediction: 13. A framework for prediction; 14. Model building for prediction; 15. Regression trees; 16. Random forest and boosting; 17. Probability prediction and classification; 18. Forecasting from time series data; Part IV. Causal Analysis: 19. A framework for causal analysis; 20. Designing and analyzing experiments; 21. Regression and matching with observational data; 22. Difference-in-differences; 23. Methods for panel data; 24. Appropriate control groups for panel data; Bibliography; Index.","brand":"Cambridge University Press","offers":[{"title":"Default Title","offer_id":49083831189847,"sku":"9781108716208","price":47.49,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781108716208.jpg?v=1725550156"},{"product_id":"data-analytic-literacy-9783110999754","title":"Data Analytic Literacy","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\u003c\/p\u003e \u003cp\u003e\u003c\/p\u003e \u003cp\u003eThe explosive growth in volume and varieties of data generated by the seemingly endless arrays of digital systems and applications is rapidly elevating the importance of being able to utilize data; in fact, data analytic literacy is becoming as important now, at the onset of the Digital Era, as rudimentary literacy and numeracy were throughout the Industrial Era. And yet, what constitutes data analytic literacy is poorly understood. To some, data analytic literacy is the ability to use basic statistics, to others it is data science ‘light’, and to still others it is just general familiarity with common data analytic outcomes. \u003c\/p\u003e \u003cp\u003e\u003c\/p\u003e \u003cp\u003eExploring the scope and the structure of rudimentary data analytic competencies is at the core of this book which takes the perspective that data analytics is a new and distinct domain of knowledge and practice. It offers application-minded framing of rudimentary data analytic competencies built around conceptually sound and practically meaningful processes and mechanics of systematically transforming messy and heterogeneous data into informative insights.　 \u003c\/p\u003e \u003cp\u003e\u003c\/p\u003e \u003cp\u003e\u003cem\u003eData Analytic Literacy\u003c\/em\u003e is meant to offer an easy-to-follow overview of the critical elements of the reasoning behind basic data manipulation and analysis approaches and steps, coupled with the commonly used data analytic and data communication techniques and tools. It offers an all-inclusive guide to developing basic data analytic competencies. \u003c\/p\u003e","brand":"De Gruyter","offers":[{"title":"Default Title","offer_id":49084764160343,"sku":"9783110999754","price":22.8,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9783110999754.jpg?v=1725553268"},{"product_id":"cracked-it-how-to-solve-big-problems-and-sell-solutions-like-top-strategy-consultants-9783319893747","title":"Cracked it!: How to solve big problems and sell","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eSolving complex problems and selling their solutions is critical for personal and organizational success. For most of us, however, it doesn’t come naturally and we haven’t been taught how to do it well. Research shows a host of pitfalls trips us up when we try: We’re quick to believe we understand a situation and jump to a flawed solution. We seek to confirm our hypotheses and ignore conflicting evidence. We view challenges incompletely through the frameworks we know instead of with a fresh pair of eyes. And when we communicate our recommendations, we forget our reasoning isn’t obvious to our audience.\u003c\/p\u003e  \u003cp\u003eHow can we do it better? \u003c\/p\u003e  \u003cp\u003eIn \u003ci\u003eCracked It!\u003c\/i\u003e, seasoned strategy professors and consultants Bernard Garrette, Corey Phelps and Olivier Sibony present a rigorous and practical four-step approach to overcome these pitfalls. Building on tried-and-tested (but rarely revealed) methods of top strategy consultants, research in cognitive psychology, and the latest advances in design thinking, they provide a step-by-step process and toolkit that will help readers tackle any challenging business problem. Using compelling stories and detailed case examples, the authors guide readers through each step in the process: from how to state, structure and then solve problems to how to sell the solutions. \u003c\/p\u003e  \u003cp\u003eWritten in an engaging style by a trio of experts with decades of experience researching, teaching and consulting on complex business problems, this book will be an indispensable manual for anyone interested in creating value by helping their organizations crack the problems that matter most.\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eChapter 1. The most important skill you never learned\u003c\/p\u003e\u003cp\u003e·         Fast and slow problem solving\u003c\/p\u003e\u003cp\u003e·         Problem solving and the expertise trap\u003c\/p\u003e\u003cp\u003e·         Complex problems and “unknown unknowns”\u003c\/p\u003e\u003cp\u003e·         The need for a disciplined problem solving process\u003c\/p\u003e\u003cp\u003e·         Chapter 1 in one page\u003c\/p\u003e\u003cp\u003e \u003c\/p\u003e\u003cp\u003eChapter 2. The five pitfalls of problem solving\u003c\/p\u003e\u003cp\u003e·         Case 1: When the music industry went out of tune\u003c\/p\u003e\u003cp\u003e·         Pitfall 1: Flawed problem definition\u003c\/p\u003e\u003cp\u003e·         Case 2: The Grameen-Danone strengthening yogurt\u003c\/p\u003e\u003cp\u003e·         Pitfall 2: Solution confirmation\u003c\/p\u003e\u003cp\u003e·         Case 3: The call center story\u003c\/p\u003e\u003cp\u003e·         Pitfall 3: Wrong framework\u003c\/p\u003e\u003cp\u003e·         Case 4: New strategy at J.C. Penney\u003c\/p\u003e\u003cp\u003e·         Pitfall 4: Narrow framing\u003c\/p\u003e\u003cp\u003e·         Case 5: A fat chance for sugar\u003c\/p\u003e\u003cp\u003e·         Pitfall 5: Miscommunication\u003c\/p\u003e\u003cp\u003e·         Chapter 2 in one page\u003c\/p\u003e\u003cp\u003e \u003c\/p\u003e\u003cp\u003eChapter 3. The 4S method\u003c\/p\u003e\u003cp\u003e·         Where does the 4S method come from?\u003c\/p\u003e\u003cp\u003e·         An overview of the 4S method\u003c\/p\u003e\u003cp\u003e·         State: A problem well posed is half-solved\u003c\/p\u003e\u003cp\u003e·         Structure: The architecture of problem solving\u003c\/p\u003e\u003cp\u003e·         Solve: Between analysis and creativity  \u003c\/p\u003e\u003cp\u003e·         Sell: Choose the approach that suits your audience\u003c\/p\u003e\u003cp\u003e·         Chapter 3 in one page\u003c\/p\u003e\u003cp\u003e \u003c\/p\u003e\u003cp\u003eChapter 4. State the problem: the TOSCA framework\u003c\/p\u003e\u003cp\u003e·         Trouble: What makes this problem real and present?\u003c\/p\u003e\u003cp\u003e·         Owner: Whose problem is this?\u003c\/p\u003e\u003cp\u003e·         Success criteria: What will success look like, and when?\u003c\/p\u003e\u003cp\u003e·         Constraints: what limitations and trade-offs constrain the problem-solving process and the solution?\u003c\/p\u003e\u003cp\u003e·         Actors: who has a say in the way we solve this problem, and what do they want?\u003c\/p\u003e·         Write the core question\u003cp\u003e\u003c\/p\u003e\u003cp\u003e·         Singing TOSCA as a choir\u003c\/p\u003e\u003cp\u003e·         Chapter 4 in one page\u003c\/p\u003e\u003cp\u003e \u003c\/p\u003eChapter 5. Structure the problem: pyramids and trees\u003cp\u003e\u003c\/p\u003e\u003cp\u003e·         Hypothesis-driven problem structuring\u003c\/p\u003e·         Building a hypothesis pyramid\u003cp\u003e\u003c\/p\u003e\u003cp\u003e·         Hypothesis-driven problem structuring: pros and cons\u003c\/p\u003e\u003cp\u003e·         Issue-driven problem structuring\u003c\/p\u003e\u003cp\u003e·         Growing issue trees\u003c\/p\u003e\u003cp\u003e·         Growing a tree or building a pyramid?\u003c\/p\u003e\u003cp\u003e·         Chapter 5 in one page\u003c\/p\u003e \u003cp\u003e\u003c\/p\u003e\u003cp\u003eChapter 6. Structure the problem: analytical frameworks\u003c\/p\u003e\u003cp\u003e·         The power of frameworks: MECE breakdowns of generic problems\u003c\/p\u003e\u003cp\u003e·         The danger of frameworks: Frameworks as mental models\u003c\/p\u003e\u003cp\u003e·         Industry frameworks: value drivers\u003c\/p\u003e\u003cp\u003e·         Functional frameworks\u003c\/p\u003e\u003cp\u003e·         When all else fails, try good old logic\u003c\/p\u003e\u003cp\u003e·         Chapter 6 in one page\u003c\/p\u003e\u003cp\u003e \u003c\/p\u003e\u003cp\u003eChapter 7. Solve the problem: eight degrees of analysis\u003c\/p\u003e\u003cp\u003e·         From structuring to analyses\u003c\/p\u003e\u003cp\u003e·         Eight degrees of analysis\u003c\/p\u003e\u003cp\u003e·         Planning the work\u003c\/p\u003e\u003cp\u003e·         Conducting the analysis\u003c\/p\u003e\u003cp\u003e·         Chapter 7 in one page\u003c\/p\u003e\u003cp\u003e \u003c\/p\u003e\u003cp\u003eChapter 8. Redefine the problem: the design thinking path\u003c\/p\u003e\u003cp\u003e·         Design thinking, and when to use it\u003c\/p\u003e\u003cp\u003e·         Five phases, one mindset\u003c\/p\u003e\u003cp\u003e·         Phase 1: Empathize\u003c\/p\u003e\u003cp\u003e·         Phase 2: Define\u003c\/p\u003e\u003cp\u003e·         Chapter 8 in one page\u003c\/p\u003e\u003cp\u003e \u003c\/p\u003e\u003cp\u003eChapter 9. Structure and solve the problem using design thinking\u003c\/p\u003e\u003cp\u003e·         Phase 3: Ideate\u003c\/p\u003e\u003cp\u003e·         Phase 4: Prototype\u003c\/p\u003e\u003cp\u003e·         Phase 5: Test\u003c\/p\u003e\u003cp\u003e·         Chapter 9 in one page\u003c\/p\u003e\u003cp\u003e \u003c\/p\u003e\u003cp\u003eChapter 10. Sell the solution: core message and storyline\u003c\/p\u003e\u003cp\u003e·         Don’t tell the story of the search, tell the story of the solution\u003c\/p\u003e\u003cp\u003e·         The pyramid principle\u003c\/p\u003e·         Pave the way for a dialogue\u003cp\u003e\u003c\/p\u003e·         Design your “storyline”\u003cp\u003e\u003c\/p\u003e·         Go for either a grouping or an argument\u003cp\u003e\u003c\/p\u003e·         Chapter 10 in one page\u003cp\u003e\u003c\/p\u003e\u003cp\u003e \u003c\/p\u003eChapter 11. Sell the solution: recommendation report and delivery\u003cp\u003e\u003c\/p\u003e\u003cp\u003e·         Manage communications throughout the problem-solving process\u003c\/p\u003e·         Beware the PowerPoint curse\u003cp\u003e\u003c\/p\u003e\u003cp\u003e·         Create an effective, modular report \u003c\/p\u003e\u003cp\u003e·         Develop the content pages\u003c\/p\u003e·         Make quantitative charts relevant and simple\u003cp\u003e\u003c\/p\u003e\u003cp\u003e·         Use conceptual charts sparingly\u003c\/p\u003e\u003cp\u003e·         Trim the deck ruthlessly\u003c\/p\u003e\u003cp\u003e·         Quality control\u003c\/p\u003e\u003cp\u003e·         Beyond slide presentations\u003c\/p\u003e\u003cp\u003e·         Chapter 11 in one page\u003c\/p\u003e\u003cp\u003e \u003c\/p\u003e\u003cp\u003e \u003c\/p\u003e\u003cp\u003eChapter 12. The 4S method in action\u003c\/p\u003e·         Case study: The Kangaroo opportunity\u003cp\u003e\u003c\/p\u003e·         What is the problem?\u003cp\u003e\u003c\/p\u003e·         Structuring the problem\u003cp\u003e\u003c\/p\u003e·         Solving the problem\u003cp\u003e\u003c\/p\u003e·         Selling the solution\u003cp\u003e\u003c\/p\u003e·         Appendix: First section of a report on the Kangaroo case study\u003cp\u003e\u003c\/p\u003e\u003cp\u003e \u003c\/p\u003e\u003cp\u003e \u003c\/p\u003eChapter 13. Conclusion: Becoming a problem-solving master\u003cp\u003e\u003c\/p\u003e","brand":"Springer International Publishing AG","offers":[{"title":"Default Title","offer_id":49084770124119,"sku":"9783319893747","price":23.74,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9783319893747.jpg?v=1725553283"},{"product_id":"digitalisierung-nachhaltigkeit-eine-unternehmerische-perspektive-9783658262167","title":"Digitalisierung \u0026 Nachhaltigkeit: Eine","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eDie Themen Digitalisierung und Nachhaltigkeit dominieren die Zukunft von Unternehmen und unserer Gesellschaft in den nächsten Jahrzehnten. Wenn Unternehmen die Digitalisierung aktiv umsetzen, müssen sie folglich ökonomische, ökologische und soziale Aspekte im Sinne der Nachhaltigkeit berücksichtigen. Genau hier setzt Michael Jacob an: Der Autor geht im ersten Teil des Buches auf die Grundlagen der Digitalisierung und Nachhaltigkeit anhand der wichtigsten Modelle ein. Im zweiten Teil wird der Fokus auf die Frage gelegt, wie Unternehmen den Digitalisierungsprozess nachhaltig gestalten können. Ein kurzes Fazit rundet die beiden Hauptteile ab.Damit ist das Buch ein wichtiges Hilfsmittel, um Zielkonflikte zwischen den Bereichen Digitalisierung und Nachhaltigkeit zunächst zu erkennen und dann entsprechend entscheiden zu können. Somit können Unternehmen ihrer gesellschaftlichen Verantwortung (Corporate Social Responsibility) nachkommen. Ein Buch für alle, die eine kompakte Einführung in die beiden großen Themen unserer Zeit suchen.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eDigitalisierung und digitaler Wandel.- Modelle und Strategien der Nachhaltigkeit.- Megatrends als Rahmenbedingungen.- Verantwortung der Unternehmensführung.- Digitale und nachhaltige Geschäftsmodelle und Produkte.- Nachhaltige Gestaltung digitaler Prozesse.\u003cbr\u003e","brand":"Springer Fachmedien Wiesbaden","offers":[{"title":"Default Title","offer_id":49084782870871,"sku":"9783658262167","price":999.99,"currency_code":"GBP","in_stock":false}]},{"product_id":"data-breaches-9780134506784","title":"Data Breaches","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cb\u003eSherri Davidoff\u003c\/b\u003e is a cybersecurity expert, author, speaker, and CEO of both LMG Security and BrightWise, Inc. She is a recognized expert in digital forensics and cybersecurity, and is coauthor of \u003ci\u003eNetwork Forensics: Tracking Hackers Through Cyberspace\u003c\/i\u003e (Prentice Hall, 2012). Sherri has consulted and\/or conducted cybersecurity training for many distinguished organizations, including the Department of Defense, the American Bar Association, FFIEC\/FDIC, and many more. She is a faculty member at the Pacific Coast Banking School, and is a frequent contributor of education articles and webinars. She is a GIAC-certified forensic examiner (GCFA) and penetration tester (GPEN), and holds a degree in computer science and electrical engineering from MIT.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003ci\u003ePreface xvii\u003cbr\u003eAcknowledgments xxiii\u003cbr\u003eAbout the Author xxv\u003c\/i\u003e \u003cbr\u003e \u003cbr\u003e \u003cb\u003eChapter 1: Dark Matters 1\u003c\/b\u003e \u003cbr\u003e1.1 Dark Breaches 3 \u003cbr\u003e1.2 Skewed Statistics 13 \u003cbr\u003e1.3 Why Report? 18 \u003cbr\u003e1.4 What’s Left Unsaid 20 \u003cbr\u003e \u003cbr\u003e \u003cb\u003eChapter 2: Hazardous Material 23\u003c\/b\u003e \u003cbr\u003e2.1 Data Is the New Oil 30 \u003cbr\u003e2.2 The Five Data Breach Risk Factors 33 \u003cbr\u003e2.3 The Demand for Data 34 \u003cbr\u003e2.4 Anonymization and Renonymization 41 \u003cbr\u003e2.5 Follow the Data 44 \u003cbr\u003e2.6 Reducing Risk 51 \u003cbr\u003e2.7 Conclusion 54 \u003cbr\u003e \u003cbr\u003e \u003cb\u003eChapter 3: Crisis Management 55\u003c\/b\u003e \u003cbr\u003e3.1 Crisis and Opportunity 57 \u003cbr\u003e3.2 Crisis Communications, or Communications Crisis? 60 \u003cbr\u003e3.3 Equifax 70 \u003cbr\u003e3.4 Conclusion 75 \u003cbr\u003e \u003cbr\u003e \u003cb\u003eChapter 4: Managing DRAMA 77\u003c\/b\u003e \u003cbr\u003e4.1 The Birth of Data Breaches 79 \u003cbr\u003e4.2 A Smoldering Crisis 81 \u003cbr\u003e4.3 Prodromal Phase 85 \u003cbr\u003e4.4 Acute Phase 94 \u003cbr\u003e4.5 Reducing Harm 98 \u003cbr\u003e4.6 Chronic Phase 108 \u003cbr\u003e4.7 Resolution Phase 111 \u003cbr\u003e4.8 Before a Breach 114 \u003cbr\u003e4.9 Conclusion 117 \u003cbr\u003e \u003cbr\u003e \u003cb\u003eChapter 5: Stolen Data 119\u003c\/b\u003e \u003cbr\u003e5.1 Leveraging Breached Data 121 \u003cbr\u003e5.2 Fraud 121 \u003cbr\u003e5.3 Sale 123 \u003cbr\u003e5.4 The Goods 135 \u003cbr\u003e5.5 Conclusion 141 \u003cbr\u003e \u003cbr\u003e \u003cb\u003eChapter 6: Payment Card Breaches 143\u003c\/b\u003e \u003cbr\u003e6.1 The Greatest Payment Card Scam of All 144 \u003cbr\u003e6.2 Impact of a Breach 146 \u003cbr\u003e6.3 Placing Blame 150 \u003cbr\u003e6.4 Self-Regulation 153 \u003cbr\u003e6.5 TJX Breach 160 \u003cbr\u003e6.6 The Heartland Breach 167 \u003cbr\u003e6.7 PCI and Data Breach Investigations 171 \u003cbr\u003e6.8 Conclusion 174 \u003cbr\u003e \u003cbr\u003e \u003cb\u003eChapter 7: Retailgeddon 177\u003c\/b\u003e \u003cbr\u003e7.1 Accident Analysis 179 \u003cbr\u003e7.2 An Ounce of Prevention 191 \u003cbr\u003e7.3 Target’s Response 199 \u003cbr\u003e7.4 Ripple Effects 223 \u003cbr\u003e7.5 Chip and Scam 227 \u003cbr\u003e7.6 Legislation and Standards 236 \u003cbr\u003e7.7 Conclusion 237 \u003cbr\u003e \u003cbr\u003e \u003cb\u003eChapter 8: Supply Chain Risks 239\u003c\/b\u003e \u003cbr\u003e8.1 Service Provider Access 242 \u003cbr\u003e8.2 Technology Supply-Chain Risks 245 \u003cbr\u003e8.3 Cyber Arsenals 252 \u003cbr\u003e8.4 Conclusion 254 \u003cbr\u003e \u003cbr\u003e \u003cb\u003eChapter 9: Health Data Breaches 257\u003c\/b\u003e \u003cbr\u003e9.1 The Public vs. the Patient 258 \u003cbr\u003e9.2 Bulls-Eye on Healthcare 260 \u003cbr\u003e9.3 HIPAA: Momentous and Flawed 263 \u003cbr\u003e9.4 Escape from HIPAA 274 \u003cbr\u003e9.5 Health Breach Epidemic 279 \u003cbr\u003e9.6 After a Breach 295 \u003cbr\u003e9.7 Conclusion 300 \u003cbr\u003e \u003cbr\u003e \u003cb\u003eChapter 10: Exposure and Weaponization 303\u003c\/b\u003e \u003cbr\u003e10.1 Exposure Breaches 305 \u003cbr\u003e10.2 Response 310 \u003cbr\u003e10.3 MegaLeaks 323 \u003cbr\u003e10.4 Conclusion 336 \u003cbr\u003e \u003cbr\u003e \u003cb\u003eChapter 11: Extortion 337\u003c\/b\u003e \u003cbr\u003e11.1 Epidemic 339 \u003cbr\u003e11.2 Denial Extortion 340 \u003cbr\u003e11.3 Exposure Extortion 348 \u003cbr\u003e11.4 Faux Extortion 356 \u003cbr\u003e11.5 Conclusion 357 \u003cbr\u003e \u003cbr\u003e \u003cb\u003eChapter 12: Cyber Insurance 359\u003c\/b\u003e \u003cbr\u003e12.1 Growth of Cyber Insurance 361 \u003cbr\u003e12.2 Industry Challenges 361 \u003cbr\u003e12.3 Types of Coverage 362 \u003cbr\u003e12.4 Commercial Off-the-Shelf Breach Response 364 \u003cbr\u003e12.5 How to Pick the Right Cyber Insurance 367 \u003cbr\u003e12.6 Leverage Your Cyber Insurance 386 \u003cbr\u003e12.7 Conclusion 388 \u003cbr\u003e \u003cbr\u003e \u003cb\u003eChapter 13: Cloud Breaches 389\u003c\/b\u003e \u003cbr\u003e13.1 Risks of the Cloud 393 \u003cbr\u003e13.2 Visibility 400 \u003cbr\u003e13.3 Intercepted 409 \u003cbr\u003e13.4 Conclusion 413 \u003cbr\u003e \u003cbr\u003e \u003cb\u003eAfterword 415\u003c\/b\u003e \u003cbr\u003e \u003cbr\u003e \u003ci\u003eIndex 417\u003c\/i\u003e","brand":"Pearson Education (US)","offers":[{"title":"Default Title","offer_id":49369127911767,"sku":"9780134506784","price":999.99,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780134506784.jpg?v=1730128502"},{"product_id":"using-mis-global-edition-9781292222509","title":"Using MIS Global Edition","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\u003cstrong\u003eDavid Kroenke \u003c\/strong\u003ehas many years of teaching experience at Colorado State University, Seattle University, and the University of Washington. He has led dozens of seminars for college professors on the teaching of information systems and technology; in 1991, the International Association of Information Systems named him Computer Educator of the Year. In 2009, David was named Educator of the Year by the Association of Information Technology Professionals-Education Special Interest Group (AITP-EDSIG).\u003c\/p\u003e \u003cp\u003eDavid worked for the U.S. Air Force and Boeing Computer Services. He was a principal in the startup of three companies, serving as the vice president of product marketing and development for the Microrim Corporation and as chief of database technologies for Wall Data, Inc. He is the father of the semantic object data model. David's consulting clients have included IBM, Microsoft, and Computer Sciences Corporations, as well as numerous smaller companies. Recently, David \u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eI. Why MIS\u003c\/strong\u003e? \u003c\/li\u003e\n\u003cli\u003e1. The Importance of MIS \u003c\/li\u003e\n\u003cli\u003e2. Collaboration Information Systems \u003c\/li\u003e\n\u003cli\u003e3. Strategy and Information Systems\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eII. Information Technology\u003c\/strong\u003e \u003c\/li\u003e\n\u003cli\u003e4. Hardware, Software, and Mobile Systems \u003c\/li\u003e\n\u003cli\u003e5. Database Processing \u003c\/li\u003e\n\u003cli\u003e6. The Cloud \u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eIII. Using IS for Competitive Advantage\u003c\/strong\u003e \u003c\/li\u003e\n\u003cli\u003e7. Processes, Organizations, and Information Systems\u003c\/li\u003e\n\u003cli\u003e8. Social Media Information Systems \u003c\/li\u003e\n\u003cli\u003e9. Business Intelligence Systems \u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eIV. Information Systems Management\u003c\/strong\u003e \u003c\/li\u003e\n\u003cli\u003e10. Information Systems Security \u003c\/li\u003e\n\u003cli\u003e11. Information Systems Management \u003c\/li\u003e\n\u003cli\u003e12. Information Systems Development \u003c\/li\u003e\n\u003cli\u003eThe International Dimension Application \u003c\/li\u003e\n\u003cli\u003eExercises \u003c\/li\u003e\n\u003cli\u003eGlossary\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"Pearson Education Limited","offers":[{"title":"Default Title","offer_id":49371839758679,"sku":"9781292222509","price":67.44,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781292222509.jpg?v=1730154763"},{"product_id":"the-cold-start-problem-9780062969743","title":"The Cold Start Problem","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\u003cstrong\u003eA startup executive and investor\u003c\/strong\u003e \u003cstrong\u003edraws on expertise developed at the premier venture capital firm Andreessen Horowitz and as an executive at Uber to address how tech’s most successful products have solved the dreaded cold start problem”—by leveraging network effects to launch and scale toward billions of users.\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003eAlthough software has become easier to build, launching and scaling new products and services remains difficult. Startups face daunting challenges entering the technology ecosystem, including stiff competition, copycats, and ineffective marketing channels. Teams launching new products must consider the advantages of “the network effect,” where a product or service’s value increases as more users engage with it. Apple, Google, Microsoft, and other tech giants utilize network effects, and most tech products incorporate them, whether they’re messaging apps, workplace collaboration tools, or marketplaces. Network effects provide a path for fledgling products to break through, attracting new users through viral growth and word of mouth.\u003c\/p\u003e\u003cp\u003eYet most entrepreneurs lack the vocabulary and context to describe them—much less understand the fundamental principles that drive the effect. What exactly are network effects? How do teams create and build them into their products? How do products compete in a market where every player has them? Andrew Chen draws on his experience and on interviews with the CEOs and founding teams of LinkedIn, Twitch, Zoom, Dropbox, Tinder, Uber, Airbnb, and Pinterest to offer unique insights in answering these questions. Chen also provides practical frameworks and principles that can be applied across products and industries. \u003c\/p\u003e\u003cp\u003e\u003cem\u003eThe Cold Start Problem\u003c\/em\u003e reveals what makes winning networks thrive, why some startups fail to successfully scale, and, most crucially, why products that create and compete using the network effect are vitally important today.\u003c\/p\u003e","brand":"Harper Business","offers":[{"title":"Default Title","offer_id":49399731519831,"sku":"9780062969743","price":999.99,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780062969743.jpg?v=1730468514"}],"url":"https:\/\/bookcurl.com\/collections\/knowledge-management.oembed?page=9","provider":"Book Curl","version":"1.0","type":"link"}