{"title":"Knowledge management Books","description":"","products":[{"product_id":"the-wise-company-9780190497002","title":"The Wise Company","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eTo survive and thrive in this day and age of high-velocity change, companies must draw on high quality, experiential knowledge: practical wisdom.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003eProfessors Nonaka and Takeuchi have taught the world much about managing knowledge. In The Wise Company, they go further, teaching us how to grow our knowledge into wisdom. Every manager will learn from this book, for their job, their organization, and indeed, their own life and well-being. * Henry Chesbrough, Professor, U.C. Berkeley-Haas School of Business *\u003cbr\u003eNonaka and Takeuchi have created a tour de force book of value to CEOs, leaders at all levels, and students aspiring to be world class leaders in a world driven by winners who continuously innovate by creating valuable new knowledge and putting it to practice. Both authors are established world-class academics, but equally as important they are hands-on clinicians who have worked globally with real clients, making real change happen. This book is well-written, engaging, and an important theoretical and practical guide on how to make the world a better place. * Noel Tichy, Professor at the University of Michigan, and author of Control Your Destiny or Someone Else Will and Succession: Mastering the Make-Or-Break Process of Leadership Transition *\u003cbr\u003eNonaka \u0026amp; Takeuchi-both alchemists of innovation management who provide ageless pearls of wisdom-describe how new methods of managing and leading business enterprises require wise leaders, at all levels of the organization. A tour de force with insights, delights, and powerful narratives featuring some of the world's top business leaders and innovators, in Japan and the USA. An evolutionary sequel to the authors' earlier work on the knowledge creating company. * David J. Teece, Tusher Professor, Haas School, U.C. Berkeley *\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eTable of Contents 1. From Knowledge to Wisdom 2. The Foundations of Knowledge Practice 3. Towards a Model of Knowledge Creation and Practice 4. Judging Goodness 5. Grasping the Essence 6. Creating Ba  7. Communicating the Essence 8. Exercising \"Political\" Power 9. Fostering Practical Wisdom in Others 10. Epilogue Acknowledgements References Index","brand":"Oxford University Press Inc","offers":[{"title":"Default Title","offer_id":48732538175831,"sku":"9780190497002","price":29.99,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780190497002.jpg?v=1719997333"},{"product_id":"the-discipline-of-organizing-9780262518505","title":"The Discipline of Organizing","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cb\u003eA framework for the theory and practice of organizing that integrates the concepts and methods of information organization and information retrieval.\u003c\/b\u003e\u003cp\u003eOrganizing is such a common activity that we often do it without thinking much about it. In our daily lives we organize physical things—books on shelves, cutlery in kitchen drawers—and digital things—Web pages, MP3 files, scientific datasets. Millions of people create and browse Web sites, blog, tag, tweet, and upload and download content of all media types without thinking “I''m organizing now” or “I''m retrieving now.”\u003c\/p\u003e\u003cp\u003eThis book offers a framework for the theory and practice of organizing that integrates information organization (IO) and information retrieval (IR), bridging the disciplinary chasms between Library and Information Science and Computer Science, each of which views and teaches IO and IR as separate topics and in substantially different ways. It introduces the unifying\u003c\/p\u003e","brand":"MIT Press Ltd","offers":[{"title":"Default Title","offer_id":48733463413079,"sku":"9780262518505","price":999.99,"currency_code":"GBP","in_stock":false}]},{"product_id":"it-strategy-for-nonit-managers-becoming-an-engaged-contributor-to-corporate-it-decisions-9780262534154","title":"IT Strategy for NonIT Managers  Becoming an","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cb\u003eHow non-IT managers can turn IT from an expensive liability into a cost-effective competitive tool.\u003c\/b\u003e\u003cp\u003eFirms spend more on information technology (IT) than on all other capital assets combined. And yet despite this significant cash outlay, businesses often end up with IT that is uneconomical and strategically feeble. What is missing in many organizations' IT strategy is the business acumen of managers from non-IT departments. This book presents tools for non-IT managers to turn IT from an expensive liability into a cost-effective competitive tool. It equips readers with the concepts and analytical skills necessary to understand IT needs and opportunities from both sides of the business-IT divide.\u003c\/p\u003e\u003cp\u003eEach chapter opens with a \u003ci\u003ejargon decoder\u003c\/i\u003e-nontechnical explanations of the key ideas in the chapter—and ends with a checklist summarizing non-IT factors to consider in IT decisions. Chapters cover such topics as infusing competitive firepower into IT strategy; amalgamat\u003c\/p\u003e","brand":"MIT Press Ltd","offers":[{"title":"Default Title","offer_id":48733467345239,"sku":"9780262534154","price":33.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780262534154.jpg?v=1720000186"},{"product_id":"computational-approaches-to-the-network-science-of-teams-9781108498548","title":"Computational Approaches to the Network Science","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eBusiness operations in large organizations today involve massive, interactive, and layered networks of teams and personnel collaborating across hierarchies and countries on complex tasks. To optimize productivity, businesses need to know: what communication patterns do high-performing teams have in common? Is it possible to predict a team''s performance before it starts work on a project? How can productive team behavior be fostered? This comprehensive review for researchers and practitioners in data mining and social networks surveys recent progress in the emerging field of network science of teams. Focusing on the underlying social network structure, the authors present models and algorithms characterizing, predicting, optimizing, and explaining team performance, along with key applications, open challenges, and future trends.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e'This is a timely book for team science, with a unique perspective that uses computational approaches to study the network effect on team performance. The book has a nice balance of theory, algorithms, and empirical studies. The authors possess years of experience in the field.' Charu Aggarwal, IBM Research AI\u003cbr\u003e'A comprehensive study that pushes forward our understanding of and ability to forecast and design team performance - a critical, yet complex human-subject phenomenon to which this book brings in-depth technical rigor.' Leman Akoglu, Carnegie Mellon University\u003cbr\u003e'This pioneering book is essential to technologists, data scientists, and researchers alike, offering a modern, computational approach to the science of teaming and how to manage the convergence of people, information, and technology in networked organizations.' Norbou Buchler, US Army Data and Analysis Center\u003cbr\u003e'Li and Tong have provided a thorough and insightful exploration of current research on teams in networks, linking computational techniques with results from the social sciences. A pleasure to read.' Sucheta Soundarajan, Syracuse University\u003cbr\u003e'This brief volume is a valuable resource for managers, but managers with a strong background in data science, and for other technologists involved in designing systems that support user interactions … The added value of this book is provided by the mathematical formalisms used, which encode characteristics of the computational challenges discussed … The topical focus results in a unique volume that might lead interested readers to discover new research avenues … Recommended' J. Brzezinski, Choice\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e1. Introduction; 2. Team performance characterization; 3. Team performance prediction; 4. Team performance optimization; 5. Team performance explanation; 6. Human agent teaming; 7. Conclusion and future work.","brand":"Cambridge University Press","offers":[{"title":"Default Title","offer_id":48738315829591,"sku":"9781108498548","price":51.21,"currency_code":"GBP","in_stock":true}]},{"product_id":"should-you-believe-wikipedia-9781108748407","title":"Should You Believe Wikipedia","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eAs we interact online we are creating new kinds of knowledge and community. How are these communities formed? How do we know whether to trust them as sources of information? In other words, Should we believe Wikipedia? This book explores what community is, what knowledge is, how the internet facilitates new kinds of community, and how knowledge is shaped through online collaboration and conversation. Along the way the author tackles issues such as how we represent ourselves online and how this shapes how we interact, why there is so much bad behavior online and what we can do about it. And the most important question of all: What can we as internet users and designers do to help the internet to bring out the best in us all?\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e'This book reminds us of conversations we're not having about online life - with family, friends, with our political representatives - because we don't know where to start. The Internet seems so opaque, that we don't know to get traction on our concern that it no longer serves our human needs. This welcome volume suggests entry points for designers and users - to start those necessary conversations about how to make online life serve our emotional and social purposes. Both scholarly and down-to-earth, filled with compelling examples, it is a textbook for classrooms, dinnertables, and policy discussions.' Sherry Turkle, MIT,  Author of The Empathy Diaries, Reclaiming Conversation, Alone Together, and Life on the Screen\u003cbr\u003e'Should you believe Wikipedia? is an extremely useful book about the positive aspects of life online: supportive online communities, social construction of knowledge, online collaboration, the ways online communities can create and harvest social capital, how to safely and productively use Wikipedia, and more. With so much news and speculation about what is wrong about life online, this book from an OG participant and academic expert is a welcome and well-documented argument for all the good things life online can do. I would give it to every high school graduate.' Howard Rheingold, Author of Net Smart and The Virtual Community\u003cbr\u003e'Simply brilliant! Bruckman brings together abstract, sociological and psychological perspectives to articulate a science of online community design. Should You Believe Wikipedia? combines practical skills and theoretical understanding to implement and evaluate the social platforms of the future. This work sets the bar for what students of human-computer interaction need to understand and do to address the societal challenges brought by the ubiquity of online interactions.' Keith N. Hampton, Department of Media and Information, Michigan State University\u003cbr\u003e'From its birth, Amy Bruckman has understood and explained the Net. This book, both practical and theoretical, offers the most mature account that we have of how community online gets made and corrupted. At a moment when the hope of the Internet has faded for so many, this clear and powerful work gives us at least a path back, and a reason to pursue it.' Lawrence Lessig, Harvard Law School\u003cbr\u003e'Ultimately, the effect of reading Should You Believe Wikipedia? is like spending time with the smartest person you know. Bruckman is an excellent guide, and weaves together concepts from diverse sources into a coherent whole … In this excellent volume, Bruckman provides the background, philosophical tools, and encouragement to allow us to work towards a better world, and that is a gift in itself.' Andrew D. Miller, Computer Supported Cooperative Work\u003cbr\u003e'Educators interested in developing inclusive, socially just online learning experiences that are also informed by Internet culture and social institutions would not go wrong with Should You Believe Wikipedia? Online Communities and The Construction of Knowledge … as a place to start.' Naomi Barnes, Postdigital Science and Education\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eAcknowledgments; Introduction; 1. Are online “communities” really communities?; 2. What can online collaboration accomplish?; 3. Should you believe Wikipedia?; 4. How does the internet change how we think?; 5. How do people express identity online, and why is this important for online interaction?; 6. What is bad online behavior, and what can we do about it?; 7. How do business models shape online communities?; 8. How can we help the internet to bring out the best in us all?","brand":"Cambridge University Press","offers":[{"title":"Default Title","offer_id":48738330214743,"sku":"9781108748407","price":18.06,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781108748407.jpg?v=1723811935"},{"product_id":"skills-training-for-struggling-kids-promoting-your-childs-behavioral-emotional-academic-and-social-development-by-bloomquist-michael-l-author-dec182012-paperback-9781137494825","title":"Skills Training for Struggling Kids Promoting","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003ePresents an ultimate theory of knowledge-based management and organizational knowledge creation based on empirical research and an extensive literature review. It explores knowledge management as a global concept and is relevant to any company that wants to prosper and thrive in the global knowledge economy.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\"Nonaka and his co-authors must be congratulated on developing an understanding of this ephemeral concept of knowledge, and on widening it out beyond business objectives to general wellbeing.\" - Gordon Harris, Professional Manager\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eIntroduction Characteristics of Knowledge The Theoretical Framework Vision and Driving Objectives: Values for the Common Good Eisai Honda Implications Ba Mayekawa Manufacturing Co., Ltd Kumon Implications Dialogue and Practice: Leveraging Organizational Dialects Seven-Eleven Japan Muji Implications Dynamic Knowledge Assets in Process YKK JFE: Synthesizing Experience Implications Leadership: Fostering Distributed Excellence in the Organization Canon Toyota Prius Implications Conclusions","brand":"Palgrave Macmillan","offers":[{"title":"Default Title","offer_id":48738388050263,"sku":"9781137494825","price":97.49,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781137494825.jpg?v=1723812008"},{"product_id":"how-to-manage-the-it-help-desk-9781138435285","title":"How to Manage the IT Help Desk","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eAre you overworked, unappreciated and under-resourced? This book understands you, and provides years and years of User Support experience packed into one volume. The ''How To'' book that every IT department needs, it will help turn your helpdesk into a company asset. How to be successful at probably the most stressful job in IT This book offers tools for measuring productivity and features ten key steps for successful support, while User Support successes and failures are revealed in true life case studies.This book gives you techniques for:Justifying staff and other expenditure Gaining senior management support Getting the users on your side Running a motivated and productive team Designing and managing services and service levels The second edition of this popular book brings updates to several of the author''s ideas, strategies and techniques with new material on:  Customer Relationship Management - definition and the role of the helpdesk E-Support and the Internet Contrasting the C\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\"Noel's passion for the industry combined with years of personal experience in the field makes him uniquely qualified to help you deliver great helpdesk customer service no matter how hopeless you think your current work environment is.\"\u003cbr\u003e- Phil Verghis, Vice President, Service Delivery, Akamai Technologies USA and multiple award-winning author of the Internet Helpdesk FAQ\u003cbr\u003e\u003cbr\u003e\"Helpdesk managers weary of industry jargon, nonsensical acronyms, and technological hype will be relieved to find a book that talks their language. Despite years of experience, Noel Bruton has managed to remain firmly rooted in reality, and is able to clearly describe the complexities involved in the helpdesk, while remembering that it is often the most basic of issues that require the most attention.\"\u003cbr\u003e- James West, Editor, Customer Service News Magazine\u003cbr\u003e\u003cbr\u003e\"This book won't tell you how to get your printer working with your word processor - it's better than that. It tells you how to deploy your Support staff so as to have the best chance of preventing or fixing such problems. If you're in charge of a PC Support group, or would like to be one day, get this book and read it.\" \u003cbr\u003e- Dr. Alan Solomon\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003ePart 1 What is ‘support’?; Chapter 1 Defining computer user support; Chapter 2 Support as an IT function; Chapter 3 Forms of support; Chapter 4 Typical support structures; Chapter 5 Support functions; Part 2 Client management; Chapter 6 What is a ‘customer’?; Chapter 7 What do they want?; Chapter 8 Prioritizing clients; Chapter 9 Keeping in contact; Chapter 10 Customer service in IT support; Chapter 11 A view from above; Chapter 12 Marketing the support de; Part ment; Part 3 Service management; Chapter 13 Analysing service needs; Chapter 14 Putting services in place; Chapter 15 Excellence in support service; Chapter 16 Service level agreements; Chapter 17 Support from outside; Chapter 18 The international dimension; Part 4 Workload management; Chapter 19 Reactivity and proactivity; Chapter 20 Managing the queue; Chapter 21 Delegation and escalation; Chapter 22 Measurement and reporting; Chapter 23 Controlling the workflow; Part 5 Resources management; Chapter 24 Justifying user support expenditure; Chapter 25 Knowledge; Chapter 26 Equipment; Part 6 Staff management; Chapter 27 The ideal support person; Chapter 28 Motivation and productivity; Chapter 29 Staffing and structure; Chapter 30 User support management considerations;","brand":"Taylor \u0026 Francis Ltd","offers":[{"title":"Default Title","offer_id":48738411381079,"sku":"9781138435285","price":171.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781138435285.jpg?v=1791470004"},{"product_id":"knowledge-management-in-tourism-policy-and-governance-applications-9781780529806","title":"Knowledge Management in Tourism: Policy and","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eSixty years after its birth, contemporary tourism is at crossroads. It has grown to become a key element of economic well-being, but it is threatened and threatening. Its enemies are congestion, destruction of natural and cultural environments, and social unrest. However, it also contributes its fair share to these evils. How can tourism really become a fulcrum for development and sustainability in the 21st century? This is a matter of crucial importance for entrepreneurs, governments, and civil society stakeholders, and Knowledge Management in Tourism: Policy and Governance Applications provides these key players with answers and queries, and above all with the strategic tools to understand and act. Knowledge Management in Tourism: Policy and Governance Applications is an indispensable instrument for everyone interested in the theory and practice of this very important human pursuit: the quest for effectiveness, efficiency, and equity of tourism activities in helping build the future of mankind.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003ePreface. Introduction.  Tourism for Development.  Tourism Knowledge Sharing.  Regional Tourism Development.  Regional Tourism Competitiveness.  Knowledge and Development for Tourism.  People-First Tourism.  Service Encounter-Based.  Climate Change, Sustainability, and Tourism.  Integrating Sustainability in Policy.  Donor Funding and Climate Change.  Accrediting Sustainable Event Practice.  Tourism Destination Governance.  Community Integration.  Destination Governance.  European Tourism Policy.  Governance in the Tourism Practice.  Conclusion.  References.  About the Authors.  Subject Index.  Bridging Tourism Theory and Practice.  Bridging Tourism Theory and Practice.  Bridging Tourism Theory and Practice.  Copyright page.","brand":"Emerald Publishing Limited","offers":[{"title":"Default Title","offer_id":48741003329879,"sku":"9781780529806","price":999.99,"currency_code":"GBP","in_stock":false}]},{"product_id":"critical-capabilities-and-competencies-for-knowledge-organizations-9781789737707","title":"Critical Capabilities and Competencies for","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eFailed knowledge management projects have one element in common: they fail to focus on the organization's core business functions and instead choose functions that are easy or might produce 'low-hanging fruit'. As a result, often even successful knowledge management projects add little value to the organization as they fail to address the pain points of the heart of the business.  \u003cbr\u003e  So how can knowledge management professionals position themselves for greatest success? In this practical guide, expert authors Alexeis Garcia-Perez, Juan Gabriel Cegarra-Navarro, Denise Bedford, Margo Thomas, and Susan Wakabayashi demonstrate how professionals can map knowledge resources to support business critical capabilities, and increase the impact of knowledge management projects. They also explain how to avoid investing in resources with low value, and how to develop strategies and action plans for different types of resources.   \u003cbr\u003e  Providing practical guidance for professionals, and including mini-case studies of successes and failures, this is an essential book for any knowledge management professional, researcher or student.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cb\u003ePart I: The New World of Work and Workers\u003c\/b\u003e 1. The Changing Landscape of Work  2. Building Knowledge Capacity into Organizations  3. Fundamentals of Knowledge Capital  4. From Knowledge Capacity to Knowledge Capabilities  \u003cb\u003ePart II: Managing Organizational Capabilities\u003c\/b\u003e  5. Knowledge Capabilities - Roles, Responsibilities, Placement  6. Revisiting Competence and Competencies  7. Competence, Proficiency and Performance  \u003cb\u003ePart III: Managing Individual Capabilities\u003c\/b\u003e  8. Human Capital Competence and Proficiency Models  9. Structural Capital Competence and Proficiency Models  10. Relational Capital Competence and Proficiency Models  \u003cb\u003ePart IV: Aligning Strategies - Business, Knowledge and Human Resources\u003c\/b\u003e   11. Strategic Alignment - Business, Knowledge and Human Resource Management  12. Implications for Human Resource Management Roles and Responsibilities   Appendix A. Pulling it all Together","brand":"Emerald Publishing Limited","offers":[{"title":"Default Title","offer_id":48741686411607,"sku":"9781789737707","price":43.69,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781789737707.jpg?v=1791477705"},{"product_id":"knowledge-assets-and-knowledge-audits-9781789737745","title":"Knowledge Assets and Knowledge Audits","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eWith the rising importance of knowledge as a primary factor in global industries, it is increasingly necessary for knowledge management professionals to understand, engage with, and speak the language of assets, investments and auditing. However, all too often, professionals don’t have these skills, and have no way to learn them.  \u003cbr\u003e This exciting guide helps knowledge management professionals gain a basic understanding of assets, investments and audits, so they can command respect from those who are in control of financial investments. It also ensures that organizations have a roadmap for developing short- and long-term investment strategies. Providing guidance for identifying assets - and liabilities - as well as describing the types of investment available to align with knowledge assets, expert authors Pawan Handa, Jean Pagani, and Denise Bedford walk readers through standard audit practices, and help you through the process of designing, conducting, and reporting on the results of a knowledge audit.  \u003cbr\u003e  For knowledge management professionals, corporate and business leaders and managers, workforce professionals, and educators, this is an unmissable guide that unites the new face of the global economy with accepted auditing practices.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003eTaking a project-management approach, Handa, Pagani, and Bedford describe how an organization can prepare for and conduct an audit of its knowledge assets and processes. In addition to identifying tasks and sub-tasks to achieve a reliable, repeatable, and valid audit, they set out criteria for deciding what to audit, how to audit it, and how to interpret and communicate the results. The sections cover auditing knowledge, defining and identifying knowledge assets, managing knowledge assets, and accounting for knowledge assets. Distributed in North America by Turpin Distribution. -- Annotation ©2019 * (protoview.com) *\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cb\u003ePart I: Knowledge Audits - Models and Methods\u003c\/b\u003e 1. Audits - What To Audit And Why  2. Audit Methodology For Business Processes  3. Audit Methodology For Knowledge Functions  4. Designing an Audit Of Knowledge Assets   \u003cb\u003ePart II: Defining and Identifying your Knowledge Assets\u003c\/b\u003e  5. Identifying and Categorizing Organization's Knowledge Assets  6. Identifying Sources and Ownership of Knowledge Capital Assets  7. Define the Useful Business Life of Knowledge Assets  \u003cb\u003ePart III: Managing Knowledge Assets\u003c\/b\u003e   8. Business Transformation of Knowledge  9. Current Management of Knowledge Assets  10. Managing Risks of Knowledge Assets  11. Define Investment Strategies for Knowledge Assets  \u003cb\u003ePart IV: Accounting for Knowledge Assets\u003c\/b\u003e   12. Assigning Value to Knowledge Assets  13. Defining the Costs of Knowledge Assets  14. Defining the Revenue and Profit Generated by Knowledge Assets","brand":"Emerald Publishing Limited","offers":[{"title":"Default Title","offer_id":48741686608215,"sku":"9781789737745","price":43.69,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781789737745.jpg?v=1791477705"},{"product_id":"knowledge-risk-and-its-mitigation-practices-and-cases-9781789739206","title":"Knowledge Risk and its Mitigation: Practices and","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eThe life cycle of companies and enterprises, at present, is short-lived due to rapid social and technological changes. Despite the growing awareness on the importance of knowledge management (KM) among academic researchers, it is still not widely practiced in industry. Why is this?\u003cbr\u003e  Most KM programs emphasize the importance of capturing, retaining, and sharing organisational knowledge amongst their stakeholders. The beneficial effect of these programs is rarely felt immediately, which often results in senior management avoiding prioritising KM initiatives. To overcome this hurdle in implementing KM an approach that includes the assessment of knowledge risk factors and the disastrous effect on the daily operation of the company is explored. \u003cbr\u003e  This book is the first attempt of its kind to provide a pragmatic view to launch knowledge risk management at the grassroot level, with steps by steps on what should be the mission and practical skills needed for a KM practitioner. Another surprise of this book is the numerous cases, examples and data that are brough about from the real business world. For business practitioners, KM researchers and those in HR, risk management, management accounting and Leadership this work is a must for expanding their understanding of Knowledge Management and knowledge risks.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eChapter 1. IntroductionChapter 2. Assessment of Knowledge Risks Chapter 3. Intellectual Capital Charting, Accounting and Risks Chapter 4. Knowledge Audit Chapter 5. Knowledge Elicitation  for Unstructured Business Process Chapter 6. Building  a Learning Organization Chapter 7. KM Implementation Chapter 8. Measuring  Corporate Performance","brand":"Emerald Publishing Limited","offers":[{"title":"Default Title","offer_id":48741686772055,"sku":"9781789739206","price":999.99,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781789739206.jpg?v=1720058430"},{"product_id":"the-emergence-of-the-fourth-industrial-revolution-an-historical-introduction-to-knowledge-management-and-the-innovation-economy-9781789739961","title":"The Emergence of the Fourth Industrial","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eThe industrial revolution transformed society as we know it today. But in the last thirty years, there has been another industrial revolution, a technology revolution that has changed the world and given rise to an innovation economy that is changing the face of organizational logic. From leading knowledge management expert, Jon-Arild Johannessen, \u003ci\u003eThe Emergence of the Fourth Revolution: An Historical Introduction to Knowledge Management and the Innovation Economy\u003c\/i\u003e explores how informats and infostructures are taking over from old technology infrastructures, and a new organizational logic is breaking out of these innovations. Johannessen suggests a new structure of cooperation, where global competence clusters and global innovation processes bring to light this changing economy. And, through these changes, Johannessen shows how the knowledge worker emerges to become the new working class of the fourth industrial revolution.  For students in knowledge management and organizational studies, this is an unmissable text that explores the future of our economy, bringing to light the exciting new possibilities that these innovative revolutions have caused.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e1. The Dominant Logic in the Emergence of the Fourth Industrial Revolution 2. Robots, Informats, Infostructures and Informatization in the Emergence of the Fourth Industrial Revolution  3. A New Organizational Logic in Emergence of the Fourth Industrial Revolution  4. New Structures for Cooperation in the Emergence of the Fourth Industrial Revolution  5. Knowledge Workers in the Emergence of the Fourth Industrial Revolution  6. Concepts","brand":"Emerald Publishing Limited","offers":[{"title":"Default Title","offer_id":48741687001431,"sku":"9781789739961","price":20.99,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781789739961.jpg?v=1791477705"},{"product_id":"tech-development-through-hrm-driving-innovation-with-knowledge-based-cultures-9781800433151","title":"Tech Development through HRM: Driving Innovation","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eIn today's digital world, and particularly in technology firms operating in emerging markets, innovation is key to establishing a sustainable competitive advantage. Unfortunately, the received management wisdom from the industrial period is unable to provide guidance on how to drive that innovation. How can this be remedied in order to ensure that they remain competitive?\u003cp\u003e \u003c\/p\u003e\u003cp\u003eHere Mert Gürlek provides a new paradigm for the digital age, one that emphasizes the importance of building a knowledge-centered organizational culture and of implementing knowledge-oriented management practices. Using a novel combination of knowledge-management and human resource management (HRM) literatures, he outlines the sorts of knowledge-oriented HRM practices that lead to technological innovation. Testing his model on the technology firms operating in the Turkish Technology Development Zone, he shows how to knowledge-management and HRM can be integrated in order to drive innovation in any of the world's rapidly growing technology development zones.\u003c\/p\u003e \u003cp\u003e\u003ci\u003eTech Development Through HRM \u003c\/i\u003eis essential reading for researchers and students's of HRM and organisational studies, as well as for executives, managers, and HRM practitioners, themselves.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eChapter 1. Introduction Chapter 2. Nature of Knowledge  Chapter 3. Knowledge Management  Chapter 4. Knowledge Management and Human Resources Management  Chapter 5. Knowledge-Centered Organizational Culture  Chapter 6. Innovation Performance  Chapter 7. Research Context: Technology Development Zones in Turkey  Chapter 8. Knowledge Centered Organizational Culture - Innovation Performance Model  Chapter 9. Testing the Developed Model  Chapter 10. Discussion and Conclusion","brand":"Emerald Publishing Limited","offers":[{"title":"Default Title","offer_id":48741739168087,"sku":"9781800433151","price":34.49,"currency_code":"GBP","in_stock":false}]},{"product_id":"continuous-change-and-communication-in-knowledge-management-9781801170345","title":"Continuous Change and Communication in Knowledge","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eUntil now, change leadership has lacked a theoretical basis for use by leaders as a starting point when implementing change processes.\u003cbr\u003e  This tactical text addresses this. Think of the tightrope walker; they must constantly change the position of their arms and legs to remain 'stable' on the tightrope. Stability depends on change, and change depends on the existence of a stable core. If everything is in a state of flux, the result will be chaos. If everything is stable, the result will be rigid. Rigid systems will collapse if there is the slightest change. Meanwhile, chaotic systems use all their energy to maintain stability. \u003cbr\u003e  This book is split into two parts. In the first part, we consider our theoretical basis. In the second part, we describe the leadership tools we have developed for use in change processes. We have designed a leader's toolbox for planned change processes. This toolbox consists of \u003cb\u003e18 leadership tools\u003c\/b\u003e. These can be used by any leader to ensure the effective communication and implementation of planned change processes. \u003cbr\u003e  Perfect for undergraduate and postgraduate students who wish to expand their knowledge of change leadership focusing on both the theory and the tools needed to implement changes.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003ePart I Theoretical BasisChapter 1. Communication and Strategic Change Leadership Chapter 2. Management, Control and Communication in Strategic Change Leadership Part II Leadership Tools as Communication Chapter 3. How can we Reduce Resistance to Changes within Organizations? Chapter 4. Leadership Tools to Increase the Motivation of Knowledge Workers Chapter 5. Communication of Global Change Processes","brand":"Emerald Publishing Limited","offers":[{"title":"Default Title","offer_id":48741807391063,"sku":"9781801170345","price":45.59,"currency_code":"GBP","in_stock":false}]},{"product_id":"ideators-their-words-and-voices-9781802628302","title":"Ideators: Their words and voices","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eIn an age where knowledge is so easily disseminated, the modern-day workplace, and roles as we know them, are beginning to transform. As ideation establishes itself as a concept, if put into action, it could help to create and form a more transformative entrepreneurial future generation. It will be the actions of many ideators that will motivate and contribute to the post-pandemic economy, and this becomes even more tangible as fewer people occupy predetermined and fixed positions in companies.\u003c\/p\u003e \u003cp\u003eBy moving from the economy of mass production to knowledge-driven entrepreneurship, value creation is embedded in the lifeblood of ideas in action (the 'ideation'), combined, shared with investors, disseminated territorially, and adapted to the conditions of individual communities.\u003c\/p\u003e \u003cp\u003e\u003cem\u003eIdeators: Their Words and Voices\u003c\/em\u003e presents the concept of ideation and its applications in a thorough yet accessible format, focusing on the process of idea creation, and also presents a series of protagonists of creativity and innovation who will reflect on their own career changes.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eForeword.Rage Against the Machine: Situating Humans at the Centre of Knowledge Creation; \u003cem\u003eBrian Donnellan\u003c\/em\u003e\u003cbr\u003e Part 1\u003cbr\u003e Chapter 1. Ideators: The Revolutionaries of Knowledge in Action\u003cbr\u003e Chapter 2. Ideators as Path Creators: Their Quest for the Holy Grail of Disruptive Innovation\u003cbr\u003e Part 2\u003cbr\u003e Chapter 3. The Big Picture\u003cbr\u003e Chapter 4. Words and Voices\u003cbr\u003e Chapter 5. Words and Voices: Who's Who\u003cbr\u003e Afterword. Ideation and Exploring and Mapping the Unkown: An Afterword to Ideators: Their Words and Voices; \u003cem\u003eAlan Barrell\u003c\/em\u003e\u003c\/p\u003e","brand":"Emerald Publishing Limited","offers":[{"title":"Default Title","offer_id":48741826789719,"sku":"9781802628302","price":999.99,"currency_code":"GBP","in_stock":false}]},{"product_id":"consciousness-and-creativity-in-artificial-intelligence-the-cognitive-side-of-knowledge-management-9781804551622","title":"Consciousness and Creativity in Artificial","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eWith Industry 4.0 accelerating AI, synthetic knowledge and creativity,\u003cem\u003e Consciousness and Creativity in Artificial Intelligence \u003c\/em\u003eposits a central question: “Under what conditions can intelligent robots develop creativity?”.\u003c\/p\u003e \u003cp\u003eOpening a new field of investigation for knowledge management at the organizational level, Johannessen discusses new theories around uncovering hidden knowledge, which is assumed to be the area of knowledge responsible for the emergence of creativity and innovation. Reflecting upon how intelligent robots can develop creativity, \u003cem\u003eConsciousness and Creativity in Artificial Intelligence\u003c\/em\u003e examines three classes of algorithms – linear, evolutionary and systemic.\u003c\/p\u003e \u003cp\u003e\u003cem\u003eConsciousness and Creativity in Artificial Intelligence\u003c\/em\u003e is a thought-provoking but accessible text appealing to those researching innovation, knowledge and creativity in organizations both now and in the future.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eChapter 1. Intelligent Robots: Can they be Creative? \u003cbr\u003e Chapter 2. Intelligent Robots and Creativity \u003cbr\u003e Chapter 3. Intelligent Robots and Consciousness\u003c\/p\u003e","brand":"Emerald Publishing Limited","offers":[{"title":"Default Title","offer_id":48741902942551,"sku":"9781804551622","price":42.75,"currency_code":"GBP","in_stock":false}]},{"product_id":"il-logical-knowledge-management-a-guide-to-knowledge-management-in-the-21st-century-9781838678067","title":"(Il)logical Knowledge Management: A Guide to","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eIn today’s world, strategic knowledge management is a critical practice for all businesses seeking to protect its assets and produce intelligible and useable information. However, formally implementing a comprehensive knowledge management infrastructure to support an organization—enabling businesses to create, protect, and collaborate through knowledge—is often easier said than done. How do businesses adapt to the evolving challenges of knowledge management, and what best-practice tips are actually based on common misconceptions? \u003cbr\u003e  From social media and collaborative information systems to new technological developments in cognitive computing and artificial intelligence, \u003ci\u003e(Il)logical Knowledge Management\u003c\/i\u003e dives deep into the sometimes less-than-logical approaches to knowledge management that pervade present practice. It goes beyond existing understanding of how knowledge is transferred, stored, and shared to address the key challenges organizations face in overseeing their business’ knowledge management efforts. In finding the logical by way of the illogical, Beverly Weed-Schertzer highlights opportunities in both the public and private sectors to improve the efficacy and extent of knowledge management infrastructure.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eChapter 1. Sources and Segmentation\u003c\/p\u003e \u003cp\u003eChapter 2. (Il)Logical Knowledge Process\u003c\/p\u003e \u003cp\u003eChapter 3. Tools for Knowledge and Organizational Learning\u003c\/p\u003e","brand":"Emerald Publishing Limited","offers":[{"title":"Default Title","offer_id":48741960221015,"sku":"9781838678067","price":43.69,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781838678067.jpg?v=1720059468"},{"product_id":"knowledge-management-philosophy-communication-as-a-strategic-asset-in-knowledge-management-9781839096372","title":"Knowledge Management Philosophy: Communication as","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eKnowledge Management is an important part of all business, and yet the discipline lacks a philosophy based on systemic thinking. Exploring this gap, expert author Jon-Arild Johannessen continues his research on knowledge management with the groundwork for a new philosophy.  \u003cbr\u003e  Across the four chapters in this book, Johannessen tackles the issues that have stopped a cohesive philosophy from being formed. Tackling the large questions first, he asks: what constitutes a philosophy for knowledge management? What quality criteria are relevant in a knowledge management philosophy? Johannessen also looks at how the emergence of the fourth industrial revolution has eroded and atomized the cohesion of social systems, and explores how knowledge management works in social systems, as well as whether social laws can be used to explain knowledge management systems.  \u003cbr\u003e  For students and researchers of information and knowledge management, Johannessen offers a new perspective on our current philosophies, bringing systemic thinking to the front of knowledge management philosophy.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cb\u003ePart I: Philosophy for Knowledge Management\u003c\/b\u003e 1. A Systemic Perspective on Knowledge Management  2. Developing Aspects of Qualitative Criteria in Philosophy of Science for Knowledge Management  \u003cb\u003ePart II: The Philosophy of Knowledge Management Aimed at Theory\u003c\/b\u003e  3. In Search of Social Laws for Knowledge Management  4. Concepts  Appendix I. Epistemological Supposition for Knowledge Management and Systemic Thinking  Appendix II. Distinctions","brand":"Emerald Publishing Limited","offers":[{"title":"Default Title","offer_id":48741982208343,"sku":"9781839096372","price":43.69,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781839096372.jpg?v=1720059552"},{"product_id":"knowledge-preservation-and-curation-9781839829314","title":"Knowledge Preservation and Curation","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eIn order to achieve its full value, knowledge must flow and be continuously used. Knowledge use, reuse, and repurposing has been a challenge discussed in knowledge sciences literature for over three decades. Based on a review of research and conversations with business stakeholders, the authors investigate and offer solutions to two key challenges - preserving and curating knowledge.\u003c\/p\u003e \u003cp\u003e\u003cem\u003eKnowledge Preservation and Curation\u003c\/em\u003e focusses on business value and processes rather than traditional legal and financial requirements, and further, explores preservation and curation in known and unknown business futures. Real-world examples from cutting-edge private and public sector organizations are included, and give unique insight into the world of knowledge management.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\u003cstrong\u003eKNOWLEDGE PRESERVATION – CURRENT AND FUTURE PERSPECTIVES \u003c\/strong\u003e\u003cbr\u003e Chapter 1. Fundamentals of Preservation \u003cbr\u003e Chapter 2. Thinking Strategically about Knowledge Preservation and Curation \u003cbr\u003e Chapter 3. Future-Proofing a Preservation and Curation Strategy \u003cbr\u003e Chapter 4. The Challenge of Channels to Preserving and Curating Knowledge Assets \u003cbr\u003e \u003cstrong\u003eCURATING KNOWLEDGE FOR USE \u003c\/strong\u003e\u003cbr\u003e Chapter 5. Curating Knowledge \u003cbr\u003e Chapter 6. Expanding Preservation and Curation to Knowledge Assets \u003cbr\u003e Chapter 7. Architectures to Support Knowledge Preservation and Curation \u003cbr\u003e \u003cstrong\u003eKNOWLEDGE PRESERVATION AND CURATION STRATEGIES, CAPABILITIES AND COMPETENCIES \u003c\/strong\u003e\u003cbr\u003e Chapter 8. Knowledge Preservation and Curation Strategies \u003cbr\u003e Chapter 9. Knowledge Preservation and Curation Capabilities and Methods \u003cbr\u003e Chapter 10. Knowledge Preservation and Curation Roles, Responsibilities and Competencies \u003cbr\u003e Appendix A. Pulling it All Together \u003cbr\u003e Appendix B. Futuring Methods to Support Strategic Thinking\u003c\/p\u003e","brand":"Emerald Publishing Limited","offers":[{"title":"Default Title","offer_id":48742013829463,"sku":"9781839829314","price":71.25,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781839829314.jpg?v=1720059681"},{"product_id":"knowledge-management-in-event-organisations-theory-and-methods-for-event-management-and-tourism-9781911635444","title":"Knowledge Management in Event Organisations:","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e*  Thoroughly explains generic knowledge management frameworks and their application and relevance to planned events and event tourism * International case studies contributed by practitioners and other experts in the field at the end of chapters used to illustrate methods and applications.  * Online lecturer resources to accompany in the form of teaching ppt slides, end of chapter multiple choice questions and sample questions.  Provides an in-depth understanding of the challenging nature of events, where knowledge needs to be created and shared quickly and efficiently (pre- and during the event), as well as stored effectively post-event before the event organising team disperses. Generic Knowledge Management frameworks and models are introduced, applied and adapted to fit this challenging environment in order for event organisers to avoid ‘reinventing the wheel’ each year.   Knowledge Management in Event Organisations is the first book to: * Encourage the adoption of standard knowledge management frameworks and methods in the field of event management; * Provide concepts and frameworks that can be adapted to a range of different events and different stakeholders; * Introduce the reader to alternative approaches to knowledge management, such as communities-of-practice, power\/knowledge and Appreciative Sharing of Knowledge; * Recommend best practices for event organisers to develop a collaborative ‘knowledge culture’ through, e.g. trust and mutual understanding, and hence develop professionalisation of the field; * Develop a better understanding of how effective Knowledge Management can provide a competitive advantage for event organisations through, e.g. Efficiency, Innovation and Organisational Learning.   Part of the Event Management Theory and Methods Series. This series examines the extent to which mainstream theory is being employed to develop event-specific theory, and to influence the very core practices of event management and event tourism. They introduce the theory, show how it is being used in the events sector through a literature review, incorporate examples and case studies written by researchers and\/or practitioners, and contain methods that can be used effectively in the real world.   With online resource material, this mix-and-match collection is ideal for lecturers who need theoretical foundations and case studies for their classes, by students in need of reference works, by professionals wanting increased understanding alongside practical methods, and by agencies or associations that want their members and stakeholders to have access to a library of valuable resources. Series editor: Donald Getz PhD., Professor Emeritus, University of Calgary, Canada.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eCh 1 Introduction, Concepts and Definitions; Ch 2 Knowledge Management Challenges in Event Organisations; Ch 3 Knowledge Management Activities, Models and Frameworks; Ch 4 Relational and Practice-Based Knowledge Management; Ch 5 Structural Elements of Knowledge Management; Ch 6 Cultural Elements of Knowledge Management; Ch 7 Power and Knowledge; Ch 8 Appreciative Sharing of Knowledge; Ch 9 Practical Implications and Recommendations for Event Organisers; References; Index","brand":"Goodfellow Publishers Limited","offers":[{"title":"Default Title","offer_id":48742631309655,"sku":"9781911635444","price":999.99,"currency_code":"GBP","in_stock":false}]},{"product_id":"the-art-of-business-value-9781942788041","title":"The Art of Business Value","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eDo you really understand what business value is? Information technology can and should deliver business value. But the Agile literature has paid scant attention to what business value means—and how to know whether or not you are delivering it. This problem becomes ever more critical as you push value delivery toward autonomous teams and away from requirements “tossed over the wall” by business stakeholders. An empowered team needs to understand its goal!\u003cbr\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp\u003ePlayful and thought-provoking, The Art of Business Value explores what business value means, why it matters, and how it should affect your software development and delivery practices. More than any other IT delivery approach, DevOps (and Agile thinking in general) makes business value a central concern. This book examines the role of business value in software and makes a compelling case for why a clear understanding of business value will change the way you deliver software.\u003cbr\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp\u003eThis book will make you think deeply about not only what it means to deliver value but also the relationship of the IT organization to the rest of the enterprise. It will give you the language to discuss value with the business, methods to cut through bureaucracy, and strategies for incorporating Agile teams and culture into the enterprise. Most of all, this book will startle you into new ways of thinking about the cutting-edge of Agile practice and where it may lead.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eCHAPTER 1: THE PROBLEM\u003cbr\u003eAgile and Lean practices are all about maximizing the business\u003cbr\u003evalue we deliver. Agile books tell us that business value is important,\u003cbr\u003ebut none of them seem to tell us what business value is, though\u003cbr\u003ethey do scatter clues here and there. In this chapter, however, we\u003cbr\u003eexamine the clues and find that they come to nothing. Business\u003cbr\u003evalue is a mystery at the core of Agile practice.\u003cbr\u003e\u003cbr\u003eCHAPTER 2: THE MEANING\u003cbr\u003eOur first step in solving the mystery is to consult the experts.\u003cbr\u003eUnfortunately, the experts just deepen the mystery for us. It turns\u003cbr\u003eout that we need to cast a wider net to catch our elusive target.\u003cbr\u003e\u003cbr\u003eCHAPTER 3: THE CULTURE\u003cbr\u003eGood detective work involves observing people. We find that there\u003cbr\u003eseems to be a connection between organizational culture and\u003cbr\u003ebusiness value. But to understand it, we have to immerse ourselves\u003cbr\u003ein corporate culture, rather than reject it or stand apart from it.\u003cbr\u003e\u003cbr\u003eCHAPTER 4: THE RULES\u003cbr\u003eWhat could bureaucracy possibly have to do with business value?\u003cbr\u003eA lot, perhaps. Warning: this chapter contains graphic depictions\u003cbr\u003eof bureaucracy being applied to agility. You may come away wanting\u003cbr\u003eto produce burndown charts in triplicate.\u003cbr\u003e\u003cbr\u003eCHAPTER 5: THE CIO\u003cbr\u003eSomeone has been forgotten in all this talk about business value.\u003cbr\u003eShe makes a mysterious entrance, claiming to be following the same\u003cbr\u003etrail of clues that we are. Or . . . could it be that she is responsible?\u003cbr\u003e\u003cbr\u003eCHAPTER 6: THE CLUE\u003cbr\u003eAha—the case (or the CAS) takes a turn. We skip lightly into the\u003cbr\u003efourth dimension, take a look back, and all becomes clear. But you'll\u003cbr\u003efind no spoilers here in the Table of Contents.\u003cbr\u003e\u003cbr\u003eCHAPTER 7: THE DELIVERY\u003cbr\u003eWe lock up the culprit and explain the tools we have used to solve\u003cbr\u003ethe mystery. You will begin to see business value as an art and walk\u003cbr\u003eaway with surprising new ideas on how to go about creating it.","brand":"IT Revolution Press","offers":[{"title":"Default Title","offer_id":48742868255063,"sku":"9781942788041","price":13.49,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781942788041.jpg?v=1791480001"},{"product_id":"a-seat-at-the-table-it-leadership-in-the-age-of-agility-9781942788119","title":"A Seat at the Table: IT Leadership in the Age of","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eAgile, Lean, and DevOps approaches are radical game changers, providing a fundamentally different way to think about how IT fits into the enterprise, how IT leaders lead, and how IT can harness technology to accomplish the objectives of the enterprise. But honest and open conversations are not taking place between management and Agile delivery teams.\u003c\/p\u003e\u003cp\u003eIn \u003cem\u003eA Seat at the Table,\u003c\/em\u003e CIO Mark Schwartz explores the role of IT leadership as it is now and opens the door to reveal IT leadership as it should be—an integral part of the value creation engine. With an easy style, Schwartz reveals that the only way to become an Agile IT leader is to be courageous—to throw off the attitude and assumptions that have kept CIOs from taking their rightful seat at the table. CIOs, step on up, your seat at the table is waiting for you.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003eMark Schwartz is a rare combination: a deep thinker who has also applied lean, Agile, and DevOps principles at the highest level, leading an extraordinary Agile transformation in the US Federal Government at USCIS. In this book, he shows how modern IT lead-ers succeed by driving business outcomes rather than operating an order-taking function. This shift in organizational mindset is critical to any successful technology transformation but requires substantial changes in behavior at every level, and Mark's thorough analysis will prove invaluable to leaders who must execute it. -- Jez Humble\u003cbr\u003eThis book should be required reading for all technology and business leaders who are serious about digital transformation. It takes you on a provocative, fun, and comprehensive tour of the key areas that will promote and ignite agility, creativity, learning, community, and collaboration. This book may be about taking a seat, but this is no time to be sitting still! IT leaders will be convinced that their job is now about incentivizing and inspiring courage, passion, and technical excellence in service of business objectives rather than blindly servicing requirements. You will find practical advice on how to deal with projects, scope creep, IT assets, governance, security, risk management, quality, and shadow IT. -- Jason Cox\u003cbr\u003eIn his first book, The Art of Business Value, Mark brought together aunique understanding of modern techniques—Agile, DevOps, andContinuous Delivery. In A Seat at the Table he grabs hold of theseconcepts and disrupts the conventional dynamics around the role ofthe CIO in any organization. His progressive thinking is unmatchedand a must read for leadership and practitioners of all kinds. -- Luke McCormack, former CIO of the Department of Homeland Security\u003cbr\u003eHigh-performing organizations see technology as a strategic capabilityof their business. The walls, inertia, and confusion of seats, sides,and responsibilities does not exist for them. Yet many organizationsstill retain legacy mind-sets and behaviors that limit their opportunitiesto improve, innovate, and inspire their people. Mark shows thesteps needed to break free of these challenges and unlock potential,speed, and growth. His advice is pragmatic, practical, and to the point. -- Barry O'Reilly, Co-Founder Nobody Studios, author of Unlearn and Lean Enterprise\u003cbr\u003e“Agile” is more than a new software development practice; it is a newway to think, engage, and lead. As Mark Schwartz points out in hiscompelling new book, A Seat at the Table, when CIOs re-conceptualizetheir role based on Agile principles, they will stop worrying about havinga seat at the table, and start realizing all of the full potential of IT. -- Martha Heller, CEO of Heller Search Associates and author of Be the Business: CIOs in the New Era of IT\u003cbr\u003eI use to feel guilty when someone would ask me how do I get my leader-ship to understand DevOps if they refuse to accept it. My answer was, basically, you can't. Now I can give them a copy of A Seat at the Table. -- John Willis\u003cbr\u003eIf you're a CIO, read this book. If you're not a CIO but work closely with one, read this book. Mark Schwartz is the best of iconoclasts. He brings deep insights from his unique erudition and real-world experience—ranging from a startup to government agency—in untangling the dilemma of the CIO in the second decade of Agile. There aren't many people who can swing from Horace to Daniel Pink without losing a breath. And there aren't many who can critique Agile and Waterfall with equal insight. This is a surprising book—well worth your (20%) time. -- Sam Guckenheimer, Product Owner, Visual Studio Team Services, Microsoft\u003cbr\u003eFresh thinking and useful advice fill the pages of Mark Schwartz's A Seat at the Table, which strikes an encouraging, instructive tone about the future of IT leadership and the CIO's expanding business role. “If we cannot know the future, then we have to think a bit dif-ferently,” he writes. And he does just that. Mark's argument that IT executives must change their behaviors—dropping the “command and control” mindset in favor of community building and Agile leadership practices—resonates throughout this well-organized, thoughtful book. While attaining that “seat at the table” often refers to CIO career goals, the ideas and approaches explored in this book are essential reading for anyone hoping to advance in the IT profession today. -- Maryfran Johnson, Executive Director of CIO Programs, IDG (International Data Group)\u003cbr\u003eMark Schwartz's A Seat at the Table will be one of the most important books on technology and business leadership of our generation. -- Gene Kim\u003cbr\u003eAs with his book The Art of Business Value, Mark Schwartz directly confronts the tensions that exist across the corporate IT landscape, showing us how we got here and what to do about it. Almost every page contains a situation I've seen in my day-to-day work, but that have not been articulated before. [A Seat at the Table is] required reading for anyone seeking to understand how IT should work with an organization to achieve success in an Agile age. -- Ian Miell, Cloud Native Consultant, Container Solutions\u003cbr\u003eMark has found the IT leadership cheese after Agile moved it. Finally,an idea of how to structure IT, including leadership and the teams,and joining the business and IT together! -- Joshua Seckel, Chief Engineer at WhiteHawk CEC, Inc.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\u003cstrong\u003eTable of\u003c\/strong\u003e \u003cstrong\u003eContents\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003eForeword\u003c\/p\u003e \u003cp\u003eIntroduction\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003ePart One: Finding the Table\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e1. Sitting Alone\u003c\/p\u003e \u003cp\u003e2. Kept from the Table\u003c\/p\u003e \u003cp\u003e3. Approaching Agilely and Leanly\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003ePart Two: Earning the Seat\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e4. Planning\u003c\/p\u003e \u003cp\u003e5. Requirements\u003c\/p\u003e \u003cp\u003e6. Transformation\u003c\/p\u003e \u003cp\u003e7. Enterprise Architecture\u003c\/p\u003e \u003cp\u003e8. Build vs. Buy\u003c\/p\u003e \u003cp\u003e9. Governance and Oversight\u003c\/p\u003e \u003cp\u003e10. Risk\u003c\/p\u003e \u003cp\u003e11. Quality\u003c\/p\u003e \u003cp\u003e12. Shadow IT\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003ePart Three: Sitting at the Table\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e13. The CIO's Place at the Table\u003c\/p\u003e \u003cp\u003e14. Exhortation and Table Manners \u003c\/p\u003e \u003cp\u003eEndnotes\u003c\/p\u003e\u003cp\u003eRecommended Reading\u003c\/p\u003e \u003cp\u003eAcknowledgements\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e\u003cbr\u003e\u003c\/p\u003e  \u003cbr\u003e\u003cbr\u003e","brand":"IT Revolution Press","offers":[{"title":"Default Title","offer_id":48742869598551,"sku":"9781942788119","price":999.99,"currency_code":"GBP","in_stock":false}]},{"product_id":"project-to-product-how-to-survive-and-thrive-in-the-age-of-digital-disruption-with-the-flow-framework-9781942788393","title":"Project to Product: How to Survive and Thrive in","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eIn the Age of Software, will your business dominate and maintain relevance—or will it become a digital relic?\u003c\/p\u003e\u003cp\u003eAs tech giants and startups disrupt every market, those who master large-scale software delivery will define the economic landscape of the 21st century, just as the masters of mass production defined the landscape in the 20th. Unfortunately, business and technology leaders are woefully ill-equipped to solve the problems posed by digital transformation. At the current rate of disruption, half of S\u0026amp;P 500 companies will be replaced in the next ten years. A new approach is needed. \u003c\/p\u003e\u003cp\u003eIn Project to Product, Value Stream Network pioneer and technology business leader Dr. Mik Kersten introduces the Flow Framework—a new way of seeing, measuring, and managing software delivery. The Flow Framework will enable your company's evolution from project-oriented dinosaur to product-centric innovator that thrives in the Age of Software. If you're driving your organization's transformation at any level, this is the book for you. \u003c\/p\u003e\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\"If you want to get rid of obsolete practices and succeed with the new digital, read this book.\" -- Carlota Perez, author of Technological Revolutions and Financial Capital: The Dynamics of Bubbles and Golden Ages\u003cbr\u003e\"Project to Product is going to be one of the most influential reads of 2019 and beyond. One that connects work outcomes to business results. One that provides models to make better business decisions. One that gives technology leaders a framework to enable the change necessary for companies to remain relevant..\" -- Dominica DeGrandis\u003cbr\u003e\"Every now and then, a body of work comes along with such timely precision that you think hallelujah! Mik's book Project to Product is the perfect antidote for those businesses struggling with digital transformation, broken Agile implementations, and the onslaught of enterprise disruption. In fact, it's a really important component in the world of flow which is at the forefront of business agility. Not only will this framework help your teams ignite their software delivery cadence but to do it at scale, with high quality, reduced costs, and increased value. And more importantly, with happy teams—with the metrics to prove it.\" -- Fin Goulding, International CIO at Aviva and co-author of Flow: A Handbook for Change-Makers, Mavericks, Innovation Activists, Leaders: Digital Transformation Simplified and 12 Steps to Flow: The New Framework for Business Agility\u003cbr\u003e\"I had the pleasure of having an advance copy of Project to Product at my company over the summer—and what an eye opener it is. This book is spot on the journey Volvo Car Group is starting up right now. The insight Mik has in our industry and the way his book describes the Age of Software makes this our new “go to” book for our product journey in our digital landscape!\" -- Niclas Ericsson, Senior IT Manager, Volvo Car Corp\u003cbr\u003e\"With the introduction of the Flow Framework, Mik has provided a missing element to any large-scale Agile transformation. I recommend that anyone involved in complex product delivery read this book and think about how they can apply this thinking to their value stream.\" -- Dave West, CEO Scrum.org and author of Nexus Framework for Scaling Scrum: Continuously Delivering an Integrated Product with Multiple Scrum Teams\u003cbr\u003e\"Many large organizations are still applying a management model from the early 1900s optimized for manual labor to everything they do, including complex, unique product development. With this book, Mik provides a great articulation of the importance of focussing on the work not the workers, on the value stream network, and on lessons learned on what to avoid. Mik, who has many years experience working with hundreds of companies on this topic, shares his wisdom and insights via a Flow Framework, which is immensely valuable for organizations who recognize the need to move to better ways of working.\" -- Jonathan Smart\u003cbr\u003e\"Project to Product is a very insightful book, and the overall model Mik lays out for the Flow Framework is especially intriguing. Not only does Mik address the complexities of Agile transformation and moving to a product-based development, he also discusses how to get your architecture, process, and metrics integrated in a way to effectively measure value delivery. I got pretty excited about the Flow Framework and look forward to applying it to my own technology transformation activities.\" -- Ross Clanton, Chief Architect and Managing Director, American Airlines\u003cbr\u003e“During our transformation to a '100% Agile' BMW Group IT organization, we discovered early on that the former project portfolio approach did not sufficiently support our journey. Therefore, we started with a transition from 'project to product.' The exchanges with Mik on the topic of product orientation and the Flow Framework was very helpful and a real inspiration for me. The fact that Mik is now sharing his vast knowledge in this book makes me particularly happy. It provides the motivation and the toolset necessary to help create a product portfolio based on a value driven approach. For me it is a must read—and indeed it is also a fun read.” -- Ralf Waltram, Head of IT Systems Research \u0026amp; Development, BMW Group\u003cbr\u003e“Organizing software development as a group of loosely connected projects will never lead to good products. Kersten explains how to tie work products to value streams corresponding to features, defects, security, and (technical) debt....A major contribution to the theory of management in the age of software.” -- Carliss Y. Baldwin, William L. White Professor of Business Administration at the Harvard Business School, Emerita, and co-author of Design Rules, Volume 1: The Power of Modularity.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\u003cstrong\u003eTable of Contents\u003c\/strong\u003e\u003c\/p\u003e  \u003cp\u003eList of Illustrations \u003c\/p\u003e \u003cp\u003eForeword by Gene Kim \u003c\/p\u003e \u003cp\u003eIntroduction: The Turning Point\u003c\/p\u003e  \u003cp\u003ePART I: THE FLOW FRAMEWORK \u003c\/p\u003e \u003cp\u003eChapter 1 The Age of Software \u003c\/p\u003e \u003cp\u003eChapter 2 From Project to Product \u003c\/p\u003e \u003cp\u003eChapter 3 Introducing the Flow Framework \u003c\/p\u003e  \u003cp\u003ePART II: VALUE STREAM METRICS \u003c\/p\u003e \u003cp\u003eChapter 4 Capturing the Flow Metrics \u003c\/p\u003e \u003cp\u003eChapter 5 Connecting to Business Results \u003c\/p\u003e \u003cp\u003eChapter 6  Tracking Disruptions \u003c\/p\u003e  \u003cp\u003ePART III: VALUE STREAM NETWORKS \u003c\/p\u003e \u003cp\u003eChapter 7 The Ground Truth of Enterprise Toolchains \u003c\/p\u003e \u003cp\u003eChapter 8 Specialized Tools and the Value Stream \u003c\/p\u003e \u003cp\u003eChapter 9 Value Stream Management \u003c\/p\u003e \u003cp\u003eConclusion: Beyond the Turning Point \u003c\/p\u003e  \u003cp\u003eRESOURCES \u003c\/p\u003e \u003cp\u003eGlossary \u003c\/p\u003e \u003cp\u003eNotes \u003c\/p\u003e \u003cp\u003eIndex \u003c\/p\u003e \u003cp\u003eAcknowledgments \u003c\/p\u003e \u003cp\u003eAbout the Author \u003c\/p\u003e","brand":"IT Revolution Press","offers":[{"title":"Default Title","offer_id":48742869958999,"sku":"9781942788393","price":18.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781942788393.jpg?v=1720063145"},{"product_id":"wiring-the-winning-organization-liberating-our-collective-greatness-through-slowification-simplification-and-amplification-9781950508426","title":"Wiring the Winning Organization: Liberating Our","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e","brand":"IT Revolution Press","offers":[{"title":"Default Title","offer_id":48742882902359,"sku":"9781950508426","price":31.5,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781950508426.jpg?v=1791480098"},{"product_id":"sooner-safer-happier-antipatterns-and-patterns-for-business-agility-9781950508419","title":"Sooner Safer Happier: Antipatterns and Patterns","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\"This is one of the most important Agile books since The Phoenix Project.\" \u003c\/p\u003e\u003cp\u003e―Charles Betz, author, instructor, and Principal Analyst at Forrester Research \u003c\/p\u003e\u003cbr\u003e\u003cp\u003eDrive real change through actual business outcomes, not rigid practices and a handful of buzzwords.\u003c\/p\u003e\u003cbr\u003e\u003cp\u003eBeing Agile isn't the goal; the true goal is successful outcomes. And successful outcomes come from embracing business principles that engender high-performing organizations, not from following a formula. \u003c\/p\u003e\u003cbr\u003e\u003cp\u003eThe award-winning Sooner Safer Happier lays the foundation for achieving what truly matters: delivering better value sooner, safer, and happier. Every chapter of this practical guide to business success clearly articulates the typical ways of working that organizations get wrong (antipatterns) and quickly follows them with what to do right (patterns). Each pattern helps empower teams and leaders and allows the organization as a whole to break free of prescribed Agile practices to achieve true agility and success.\u003c\/p\u003e\u003cbr\u003e\u003cp\u003eAnyone looking to drive successful business outcomes needs this book on their desk to dip into over and over again.\u003c\/p\u003e\u003cbr\u003e\u003cp\u003e“This is a realistic approach to adopting (or not adopting) agile in your organization. The theory is sound; the practice is extensive. I strongly recommend this book.”\u003c\/p\u003e\u003cp\u003e—Dave Snowden, Chief Scientific Officer, Cognitive Edge, Creator of Cynefin\u003c\/p\u003e\u003cbr\u003e\u003cp\u003e“Sooner Safer Happier is a must-read for any business leader looking to succeed in the digital age.”\u003c\/p\u003e\u003cp\u003e—David Silverman, co-author of Team of Teams\u003c\/p\u003e","brand":"IT Revolution Press","offers":[{"title":"Default Title","offer_id":48742882967895,"sku":"9781950508419","price":18.99,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781950508419.jpg?v=1791480099"},{"product_id":"beyond-agile-auditing-three-core-components-to-revolutionize-your-internal-audit-practices-9781950508679","title":"Beyond Agile Auditing: Three Core Components to","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eBeyond Agile Auditing shows auditors and organizational leaders how to revolutionize the audit experience.\u003c\/p\u003e\u003cp\u003eFor decades, auditors have unintentionally struck fear in their clients. They are rarely welcomed into an area with open arms and are often viewed as one more obstacle to delivering value. But internal audit serves a vital function in reducing risk and ensuring success for all organizations.\u003c\/p\u003e\u003cp\u003eIn Beyond Agile Auditing, experienced audit and risk management leader Clarissa Lucas shows organizations how to go beyond collaboration and build a partnership between auditors and clients. By leveraging this partnership, organizations can experience more value-added audit work, faster time to results (and resolution), greater engagement and satisfaction from all parties involved, and gain a competitive advantage in the marketplace,\u003c\/p\u003e\u003cp\u003eBy building upon the work of the DevOps community, which reinvented the relationship between two groups that historically saw each other as adversaries and obstacles, Lucas applies new and better ways of working to the audit process. In this reimagined world, auditors (as well as other assurance providers) work closely with their clients to become strategic differentiators instead of obstacles, providing stakeholders value they never imagined. Come join us in this brave new world of audit.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eIntroduction\u003c\/p\u003e\u003cp\u003ePart I: The Past, Present, and Future of Internal Audit\u003c\/p\u003e\u003cp\u003eChapter 1: The Legacy of Audit\u003c\/p\u003e\u003cp\u003eChapter 2: Adventures in Agile Auditing\u003c\/p\u003e\u003cp\u003eChapter 3: Value-Driven, Integrated Auditing with Agility\u003c\/p\u003e\u003cp\u003eChapter 4: Problems and Solutions \u003c\/p\u003e\u003cp\u003ePart II: Deep Dive into VDIAA\u003c\/p\u003e\u003cp\u003eChapter 5: Practices and Principles of Value-Driven Auditing\u003c\/p\u003e\u003cp\u003eChapter 6: Practices and Principles of Integrated Auditing\u003c\/p\u003e\u003cp\u003eChapter 7: Practices and Principles of Auditing with Agility\u003c\/p\u003e\u003cp\u003ePart III: Toward an Audit Transformation\u003c\/p\u003e\u003cp\u003eChapter 8: How to Make the Transition to VDIAA\u003c\/p\u003e\u003cp\u003eChapter 9: Overcoming Challenges to Transformation\u003c\/p\u003e\u003cp\u003eConclusion: A Call to Action\u003c\/p\u003e\u003cp\u003eBibliography\u003c\/p\u003e\u003cp\u003eNotes\u003c\/p\u003e\u003cp\u003eAcknowledgments\u003c\/p\u003e\u003cp\u003eAbout the Author\u003c\/p\u003e","brand":"IT Revolution Press","offers":[{"title":"Default Title","offer_id":48742883033431,"sku":"9781950508679","price":999.99,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781950508679.jpg?v=1791480099"},{"product_id":"the-devops-handbook-how-to-create-world-class-agility-reliability-security-in-technology-organizations-9781950508402","title":"The DevOps Handbook: How to Create World-Class","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\u003cstrong\u003eThis award-winning and bestselling business handbook for digital transformation is now fully updated and expanded with the latest research and new case studies!\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003e“[The DevOps Handbook] remains a must-read for any organization seeking to scale up its IT capability and expand DevOps practices across multiple departments or lines of business.” —Mike Perrow, TechBeacon\u003c\/p\u003e\u003cp\u003eFor years, The DevOps Handbook has been the definitive guide for taking the successes laid out in the bestselling The Phoenix Project and applying them in any organization. Now, with this fully updated and expanded edition, it's time to take DevOps out of the IT department and apply it across the full business.\u003c\/p\u003e\u003cp\u003eTechnology is now at the core of every company, no matter the business model or product. The theories and practices laid out in The DevOps Handbook are tools to be used by anyone from across the organization to create joy and succeed in the marketplace. \u003c\/p\u003e\u003cp\u003eThe second edition features 15 new case studies, including stories from Adidas, American Airlines, Fannie Mae, Target, and the US Air Force. In addition, renowned researcher and coauthor of Accelerate, Dr. Nicole Forsgren, provides her insights through new and updated material and research. With over 100 pages of new content throughout the book, this expanded edition is a must read for anyone who works with technology.\u003c\/p\u003e\u003cp\u003e“[The DevOps Handbook is] a practical roadmap to improving IT in any organization. It's also the most valuable book on software development I've read in the past 10 years.” —Adam Hawkins, software developer and host of the podcast SmallBatches\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003eThe DevOps Handbook has been a critical resource when working with clients to transform their software delivery culture and processes. The book provides easy to understand, practical patterns for improving workflow, communication, and product delivery. -- Sam McLeod, DevOps Consultant\u003cbr\u003eThe DevOps Handbook is an amazing guide for anyone trying to improve their DevOps Kung-Fu in their companies. It literally covers everything you may need to know, and is filled with interesting case studies and real-life examples of how people have achieved success in their DevOps transformations. -- Ross Clanton, Chief Architect and Managing Director, American Airlines\u003cbr\u003eThis has become the defacto, \"must read\" reference book for organizations pursuing a DevOps strategy. The book's knowledge provides insightful and practical advice aimed at increasing DevOps success for every staffer, manager, executive, and team. -- Stephen Elliot, Program Vice President, I\u0026amp;O, DevOps, and Cloud Operations at IDC\u003cbr\u003e…it's tone is as inviting as the case it makes is compelling. Business leaders looking for guidance about DevOps practices, or to get started on an implementation plan, will find much to work with here. * Publishers Weekly *\u003cbr\u003eFive years on, The DevOps Handbook is still an anchor in a sea of ever changing technical currents and topical winds. As relevant now as it was in the beginning. -- Shane Carlson, Principal Executive Architect at ServiceNow\u003cbr\u003eThere are a lot of DevOps books, but very few that offer concrete, practical, and implementable advice and a roadmap for not just adopting DevOps practices and principles, but for also measuring their success. The DevOps Handbook is the definitive long-form guide for achieving success with DevOps methodologies. -- Nigel Kersten, Field CTO, Puppet\u003cbr\u003eDevOps can be somewhat mysterious. What does it really mean to 'break down silos?' The DevOps Handbook is just what's needed: a practical guide that shows you how to get started making real progress. -- Jeff Sussna, CEO, Sussna Associates\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\u003cstrong\u003eCONTENTS\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003eFigures \u0026amp; Tables xii\u003c\/p\u003e \u003cp\u003eNote from the Publisher on the Second Edition xv\u003c\/p\u003e \u003cp\u003eForeword to the Second Edition: Nicole Forsgren xix\u003c\/p\u003e \u003cp\u003eForeword to the First Edition: John Allspaw xxi\u003c\/p\u003e \u003cp\u003ePreface: Aha! xxiii\u003c\/p\u003e \u003cp\u003eIntroduction xxxi\u003c\/p\u003e \u003cp\u003ePart I—The Three Ways\u003c\/p\u003e \u003cp\u003ePart I Introduction 3\u003c\/p\u003e \u003cp\u003e01 Agile, Continuous Delivery, and the Three Ways 7\u003c\/p\u003e \u003cp\u003eNEW Case Study: Approaching Cruising Altitude:\u003c\/p\u003e \u003cp\u003eAmerican Airlines' DevOps Journey Part 1 (2020) 15\u003c\/p\u003e \u003cp\u003e02 The First Way: The Principles of Flow 19\u003c\/p\u003e \u003cp\u003eNEW Case Study: Flow and Constraint Management in\u003c\/p\u003e \u003cp\u003eHealthcare (2021) 29\u003c\/p\u003e \u003cp\u003e03 The Second Way: The Principles of Feedback 33\u003c\/p\u003e \u003cp\u003eNEW Case Study: Pulling the Andon Cord at\u003c\/p\u003e \u003cp\u003eExcella (2019) 39\u003c\/p\u003e \u003cp\u003e04 The Third Way: The Principles of Continual Learning and\u003c\/p\u003e \u003cp\u003eExperimentation 45\u003c\/p\u003e \u003cp\u003eNEW Case Study: The Story of Bell Labs 54\u003c\/p\u003e \u003cp\u003ePart 1 Conclusion 57\u003c\/p\u003e \u003cp\u003ePart II—Where to Start\u003c\/p\u003e \u003cp\u003ePart II Introduction 61\u003c\/p\u003e \u003cp\u003e05 Selecting Which Value Stream to Start With 63\u003c\/p\u003e \u003cp\u003eCase Study: Nordstrom's DevOps Transformation 63\u003c\/p\u003e \u003cp\u003eNEW Case Study: Kessel Run: The Brownfield\u003c\/p\u003e \u003cp\u003eTransformation of a Mid-Air Refueling System (2020) 69\u003c\/p\u003e \u003cp\u003eNEW Case Study: Scaling DevOps Across the Business:\u003c\/p\u003e \u003cp\u003eAmerican Airlines' DevOps Journey (Part 2) (2020) 74\u003c\/p\u003e \u003cp\u003eviii CONTENTS\u003c\/p\u003e \u003cp\u003eNEW Case Study: Saving the Economy From Ruin (With a\u003c\/p\u003e \u003cp\u003eHyperscale PaaS) (2021) 77\u003c\/p\u003e \u003cp\u003e06 Understanding the Work in Our Value Stream, Making it\u003c\/p\u003e \u003cp\u003eVisible, and Expanding it Across the Organization 81\u003c\/p\u003e \u003cp\u003eCase Study: Nordstrom's Experience with Value Stream\u003c\/p\u003e \u003cp\u003eMapping 81\u003c\/p\u003e \u003cp\u003eCase Study: Operation InVersion at LinkedIn (2011) 91\u003c\/p\u003e \u003cp\u003e07 How to Design Our Organization and Architecture\u003c\/p\u003e \u003cp\u003ewith Conway's Law in Mind 97\u003c\/p\u003e \u003cp\u003eCase Study: Conway's Law at Etsy 98\u003c\/p\u003e \u003cp\u003eCase Study: API Enablement at Target (2015) 112\u003c\/p\u003e \u003cp\u003e08 How to Get Great Outcomes by Integrating Operations\u003c\/p\u003e \u003cp\u003einto the Daily Work of Development 115\u003c\/p\u003e \u003cp\u003eCase Study: Big Fish Games 115\u003c\/p\u003e \u003cp\u003eNEW Case Study: Better Ways of Working at Nationwide\u003c\/p\u003e \u003cp\u003eBuilding Society 124\u003c\/p\u003e \u003cp\u003ePart II Conclusion 129\u003c\/p\u003e \u003cp\u003ePart III—The First Way: The Technical Practices of Flow\u003c\/p\u003e \u003cp\u003ePart III Introduction 133\u003c\/p\u003e \u003cp\u003e09 Create the Foundations of Our Deployment Pipeline 135\u003c\/p\u003e \u003cp\u003eCase Study: Enterprise Data Warehouse 135\u003c\/p\u003e \u003cp\u003eNEW Case Study: How a Hotel Company Ran $30B of\u003c\/p\u003e \u003cp\u003eRevenue in Containers (2020) 143\u003c\/p\u003e \u003cp\u003e10 Enable Fast and Reliable Automated Testing 147\u003c\/p\u003e \u003cp\u003eCase Study: Google Web Server 148\u003c\/p\u003e \u003cp\u003e11 Enable and Practice Continuous Integration 167\u003c\/p\u003e \u003cp\u003eCase Study: HP LaserJet Firmware 168\u003c\/p\u003e \u003cp\u003eCase Study: Continuous Integration of Bazaarvoice (2012) 173\u003c\/p\u003e \u003cp\u003e12 Automate and Enable Low-Risk Releases 177\u003c\/p\u003e \u003cp\u003eCase Study: Daily Deployments at CSG International (2013) 181\u003c\/p\u003e \u003cp\u003eCase Study: Etsy—Self-Service Developer Deployment:\u003c\/p\u003e \u003cp\u003eAn Example of Continuous Deployment (2014) 186\u003c\/p\u003e \u003cp\u003eCase Study: Dixons Retail—Blue-Green Deployment for\u003c\/p\u003e \u003cp\u003ePoint-of-Sale System (2008) 193\u003c\/p\u003e \u003cp\u003eCase Study: Dark Launch of Facebook Chat (2008) 198\u003c\/p\u003e \u003cp\u003eCONTENTS ix\u003c\/p\u003e \u003cp\u003eNEW Case Study: Creating a Win-Win for Dev \u0026amp; Ops\u003c\/p\u003e \u003cp\u003eat CSG (2016) 201\u003c\/p\u003e \u003cp\u003e13 Architect for Low-Risk Releases 207\u003c\/p\u003e \u003cp\u003eCase Study: Evolutionary Architecture at Amazon (2002) 202\u003c\/p\u003e \u003cp\u003eCase Study: Strangler Pattern at Blackboard Learn (2011) 215\u003c\/p\u003e \u003cp\u003ePart III Conclusion 219\u003c\/p\u003e \u003cp\u003ePart IV—The Second Way: The Technical Practices of Feedback\u003c\/p\u003e \u003cp\u003ePart IV Introduction 223\u003c\/p\u003e \u003cp\u003e14 Create Telemetry to Enable Seeing and Solving Problems 225\u003c\/p\u003e \u003cp\u003eCase Study: DevOps Transformation at Etsy (2012) 226\u003c\/p\u003e \u003cp\u003eCase Study: Creating Self-Service Metrics at\u003c\/p\u003e \u003cp\u003eLinkedIn (2011) 237\u003c\/p\u003e \u003cp\u003e15 Analyze Telemetry to Better Anticipate Problems and\u003c\/p\u003e \u003cp\u003eAchieve Goals 245\u003c\/p\u003e \u003cp\u003eCase Study: Telemetry at Netflix (2012–2020) 245\u003c\/p\u003e \u003cp\u003eCase Study: Auto-Scaling Capacity at Netflix (2012) 251\u003c\/p\u003e \u003cp\u003eCase Study: Advanced Anomaly Detection (2014) 255\u003c\/p\u003e \u003cp\u003e16 Enable Feedback So Development and Operations Can\u003c\/p\u003e \u003cp\u003eSafely Deploy Code 259\u003c\/p\u003e \u003cp\u003eCase Study: Right Media (2006) 259\u003c\/p\u003e \u003cp\u003eCase Study: The Launch and Hand-Off Readiness\u003c\/p\u003e \u003cp\u003eReview Google (2010) 269\u003c\/p\u003e \u003cp\u003e17 Integrate Hypothesis-Driven Development and\u003c\/p\u003e \u003cp\u003eA\/B Testing into Our Daily Work 273\u003c\/p\u003e \u003cp\u003eCase Study: Hypothesis-Driven Development\u003c\/p\u003e \u003cp\u003eat Intuit, Inc. (2012) 273\u003c\/p\u003e \u003cp\u003eCase Study: Doubling Revenue Growth through Fast\u003c\/p\u003e \u003cp\u003eRelease Cycle Experimentation at Yahoo! Answers (2010) 278\u003c\/p\u003e \u003cp\u003e18 Create Review and Coordination Processes to Increase\u003c\/p\u003e \u003cp\u003eQuality of Our Current Work 281\u003c\/p\u003e \u003cp\u003eCase Study: Peer Review at GitHub (2011) 286\u003c\/p\u003e \u003cp\u003eNEW Case Study: From Six-Eye Principle to Release at\u003c\/p\u003e \u003cp\u003eScale at Adidas (2021) 286\u003c\/p\u003e \u003cp\u003eCase Study: Code Reviews at Google (2010) 290\u003c\/p\u003e \u003cp\u003eCase Study: Pair Programming Replacing Broken Code\u003c\/p\u003e \u003cp\u003eReview Processes at Pivotal Labs (2011) 293\u003c\/p\u003e \u003cp\u003ePart IV Conclusion 299\u003c\/p\u003e \u003cp\u003ex CONTENTS\u003c\/p\u003e \u003cp\u003ePart V—The Third Way: The Technical Practices of Continual Learning\u003c\/p\u003e \u003cp\u003eand Experimentation\u003c\/p\u003e \u003cp\u003ePart V Introduction 303\u003c\/p\u003e \u003cp\u003e19 Enable and Inject Learning into Daily Work 305\u003c\/p\u003e \u003cp\u003eCase Study: AWS US-EAST and Netflix (2011) 305\u003c\/p\u003e \u003cp\u003eNEW Case Study: Turning an Outage into a Powerful\u003c\/p\u003e \u003cp\u003eLearning Opportunity at CSG (2020) 318\u003c\/p\u003e \u003cp\u003e20 Convert Local Discoveries into Global Improvements 321\u003c\/p\u003e \u003cp\u003eCase Study: Standardizing a New Technology Stack\u003c\/p\u003e \u003cp\u003eat Etsy (2010) 332\u003c\/p\u003e \u003cp\u003eNEW Case Study: Crowdsourcing Technology Governance at\u003c\/p\u003e \u003cp\u003eTarget (2018) 333\u003c\/p\u003e \u003cp\u003e21 Reserve Time to Create Organizational Learning\u003c\/p\u003e \u003cp\u003eand Improvement 335\u003c\/p\u003e \u003cp\u003eCase Study: 30-Day Challenge at Target (2015) 335\u003c\/p\u003e \u003cp\u003eCase Study: Internal Technology Conferences at\u003c\/p\u003e \u003cp\u003eNationwide Insurance, Capital One, and Target (2014) 342\u003c\/p\u003e \u003cp\u003ePart V Conclusion 347\u003c\/p\u003e \u003cp\u003ePart VI—The Technological Practices of Integrating Information\u003c\/p\u003e \u003cp\u003eSecurity, Change Management, and Compliance\u003c\/p\u003e \u003cp\u003ePart VI Introduction 351\u003c\/p\u003e \u003cp\u003e22 Information Security Is Everyone's Job Every Day 353\u003c\/p\u003e \u003cp\u003eCase Study: Static Security Testing at Twitter (2009) 360\u003c\/p\u003e \u003cp\u003eCase Study: 18F Automating Compliance for the Federal\u003c\/p\u003e \u003cp\u003eGovernment with Compliance Masonry (2016) 369\u003c\/p\u003e \u003cp\u003eCase Study: Instrumenting the Environment at\u003c\/p\u003e \u003cp\u003eEtsy (2010) 373\u003c\/p\u003e \u003cp\u003eNEW Case Study: Shifting Security Left at Fannie\u003c\/p\u003e \u003cp\u003eMae (2020) 376\u003c\/p\u003e \u003cp\u003e23 Protecting the Deployment Pipeline, and Integrating into\u003c\/p\u003e \u003cp\u003eChange Management and Other Security and Compliance\u003c\/p\u003e \u003cp\u003eControls 379\u003c\/p\u003e \u003cp\u003eCase Study: Automated Infrastructure Changes as\u003c\/p\u003e \u003cp\u003eStandard Changes at Salesforce.com (2012) 383\u003c\/p\u003e \u003cp\u003eCONTENTS xi\u003c\/p\u003e \u003cp\u003eCase Study: PCI Compliance and a Cautionary Tale of\u003c\/p\u003e \u003cp\u003eSeparating Duties at Etsy (2014) 385\u003c\/p\u003e \u003cp\u003eNEW Case Study: Biz and Tech Partnership toward 10 \"No Fear\u003c\/p\u003e \u003cp\u003eReleases\" Per Day at Capital One (2020) 387\u003c\/p\u003e \u003cp\u003eCase Study: Proving Compliance in Regulated\u003c\/p\u003e \u003cp\u003eEnvironments (2015) 389\u003c\/p\u003e \u003cp\u003eCase Study: Relying on Production Telemetry for\u003c\/p\u003e \u003cp\u003eATM Systems 392\u003c\/p\u003e \u003cp\u003ePart VI Conclusion 395\u003c\/p\u003e \u003cp\u003eA Call to Action: Conclusion to the DevOps Handbook 397\u003c\/p\u003e \u003cp\u003eAfterword to the Second Edition 401\u003c\/p\u003e \u003cp\u003eAppendices 409\u003c\/p\u003e \u003cp\u003eBibliography 423\u003c\/p\u003e \u003cp\u003eNotes 441\u003c\/p\u003e \u003cp\u003eIndex 461\u003c\/p\u003e \u003cp\u003eAcknowledgments 479\u003c\/p\u003e \u003cp\u003eAuthor Biographies 482\u003c\/p\u003e","brand":"IT Revolution Press","offers":[{"title":"Default Title","offer_id":48742883131735,"sku":"9781950508402","price":27.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781950508402.jpg?v=1720063202"},{"product_id":"successfully-managing-s-4hana-projects-the-definitive-guide-to-the-next-digital-transformation-9783030860868","title":"Successfully Managing S\/4HANA Projects: The","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eThe book describes the complete project process in individual steps for SAP S\/4HANA project management based on the SAP ACTIVATE implementation methodology. By imparting knowledge based on experience with real SAP projects, the book supports project managers in developing skills and qualifications that will lead them to the successful management of SAP projects. In this context it emphasizes the crucial role of human interaction from the start to the successful completion of projects and provides useful tips on how to recognize and avoid pitfalls.\u003c\/p\u003e\u003cp\u003eEnriched with a wide range of material such as templates, checklists and practical examples, the book provides concrete guidance for project managers and participants on how to successfully manage ongoing projects. The book is valuable for both beginners and experienced project managers and also gives decision makers and stakeholders an excellent insight into the planning and management of large projects.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eChapter 1. Introduction.- Chapter 2. What makes an SAP-Project so different?.- Chapter 3. The SAP S\/4HANA project: How it should be.- Chapter 4. The SAP S\/4HANA Project: How it is.- Chapter 5. The underestimated success factor: people.- Chapter 6. Project Planning, Control and Quality Assurance.- Chapter 7. Examples of real-live SAP-S\/4HANA Projects.- Chapter 8. Consultants: Boon or Bane? Benefit or Burden?.- Chapter 9. Tools for project support.- Chapter 10. 12 Commandments for a successful SAP project.","brand":"Springer Nature Switzerland AG","offers":[{"title":"Default Title","offer_id":48743054901591,"sku":"9783030860868","price":999.99,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9783030860868.jpg?v=1791480550"},{"product_id":"interpretability-in-deep-learning-9783031206382","title":"Interpretability in Deep Learning","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eThis book is a comprehensive curation, exposition and illustrative discussion of recent research tools for interpretability of deep learning models, with a focus on neural network architectures. In addition, it includes several case studies from application-oriented articles in the fields of computer vision, optics and machine learning related topic. \u003c\/p\u003eThe book can be used as a monograph on interpretability in deep learning covering the most recent topics as well as a textbook for graduate students. Scientists with research, development and application responsibilities benefit from its systematic exposition.\u003cp\u003e\u003c\/p\u003e\u003cp\u003e \u003c\/p\u003e\u003cp\u003e \u003c\/p\u003e\u003cp\u003e \u003c\/p\u003e\u003cp\u003e \u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e1 INTRODUCTION\u003cp\u003e\u003c\/p\u003e  \u003cp\u003e1.1 Deep Learning Glossary \u003c\/p\u003e  \u003cp\u003e1.2 Evolution of Deep Learning \u003c\/p\u003e  \u003cp\u003e1.2.1 Neural Learning \u003c\/p\u003e  \u003cp\u003e1.2.2 Fuzzy Learning \u003c\/p\u003e  \u003cp\u003e1.2.3 Convergence of Fuzzy Logic and Neural Learning \u003c\/p\u003e  \u003cp\u003e1.2.4 Synergy of Neuroscience and Deep Learning \u003c\/p\u003e  \u003cp\u003e1.3 Awakening of Interpretability \u003c\/p\u003e  \u003cp\u003e1.3.1 Relevance \u003c\/p\u003e  \u003cp\u003e1.3.2 Necessity \u003c\/p\u003e  \u003cp\u003e1.3.3 The Taxonomy of Interpretability \u003c\/p\u003e  \u003cp\u003e1.4 The Question of Interpretability \u003c\/p\u003e  \u003cp\u003e1.4.1 Interpretability - Metaverse \u003c\/p\u003e  \u003cp\u003e1.4.2 Interpretability - The Right Tool \u003c\/p\u003e  1.4.3 Interpretability - The Wrong Tool \u003cp\u003e\u003c\/p\u003e  \u003cp\u003e \u003c\/p\u003e  \u003cp\u003e2 NEURAL NETWORKS FOR DEEP LEARNING \u003c\/p\u003e  \u003cp\u003e2.1 Neural Network Architectures \u003c\/p\u003e  \u003cp\u003e2.1.1 Perceptron \u003c\/p\u003e  \u003cp\u003e2.1.2 Artificial Neural Network \u003c\/p\u003e  \u003cp\u003e2.1.3 Recurrent Neural Network \u003c\/p\u003e  \u003cp\u003e2.1.4 Convolutional Neural Network \u003c\/p\u003e  \u003cp\u003e2.1.5 Autoencoder Neural Network \u003c\/p\u003e  \u003cp\u003e2.1.6 Generative Adversarial Network \u003c\/p\u003e  \u003cp\u003e2.1.7 Graph Neural Network \u003c\/p\u003e  \u003cp\u003e2.2 Learning Mechanisms \u003c\/p\u003e  \u003cp\u003e2.2.1 Activation function \u003c\/p\u003e  \u003cp\u003e2.2.2 Forward Propagation \u003c\/p\u003e  \u003cp\u003e2.2.3 Backpropagation \u003c\/p\u003e  2.2.4 Gradient Descent \u003cp\u003e\u003c\/p\u003e  \u003cp\u003e2.2.5 Learning Rate \u003c\/p\u003e  \u003cp\u003e2.2.6 Optimization \u003c\/p\u003e  \u003cp\u003e2.2.7 Initialization \u003c\/p\u003e  \u003cp\u003e2.2.8 Regularization \u003c\/p\u003e  \u003cp\u003e2.3 Challenges and Limitations of Traditional Techniques \u003c\/p\u003e  \u003cp\u003e2.3.1 Resource-Demanding Checks \u003c\/p\u003e  \u003cp\u003e2.3.2 Uncertainty Measure \u003c\/p\u003e  \u003cp\u003e2.3.3 Network Learning Sanity Check \u003c\/p\u003e  \u003cp\u003e2.3.4 Gradient Checks \u003c\/p\u003e  \u003cp\u003e2.3.5 Decision Transparency \u003c\/p\u003e  \u003cp\u003e \u003c\/p\u003e  \u003cp\u003e3 KNOWLEDGE ENCODING AND INTERPRETATION\u003c\/p\u003e  \u003cp\u003e3.1 What is Knowledge?\u003c\/p\u003e  \u003cp\u003e3.1.1 Image Representation\u003c\/p\u003e  \u003cp\u003e3.1.2 Word Representation \u003c\/p\u003e  \u003cp\u003e3.1.3 Graph Representation \u003c\/p\u003e  \u003cp\u003e3.2 Knowledge Encoding and Architectural Understanding \u003c\/p\u003e  \u003cp\u003e3.2.1 Role of Neurons \u003c\/p\u003e  \u003cp\u003e3.2.2 Role of Layers \u003c\/p\u003e  \u003cp\u003e3.2.3 Role of Explanation \u003c\/p\u003e  \u003cp\u003e3.2.4 Semantic Understanding \u003c\/p\u003e  \u003cp\u003e3.2.5 Network Understanding \u003c\/p\u003e  \u003cp\u003e3.3 Design and Analysis of Interpretability \u003c\/p\u003e  \u003cp\u003e3.3.1 Divide and Conquer \u003c\/p\u003e  \u003cp\u003e3.3.2 Greedy \u003c\/p\u003e  \u003cp\u003e3.3.3 Back-tracking \u003c\/p\u003e  \u003cp\u003e3.3.4 Dynamic \u003c\/p\u003e  \u003cp\u003e3.3.5 Branch and Bound \u003c\/p\u003e  \u003cp\u003e3.3.6 Brute-force \u003c\/p\u003e  \u003cp\u003e3.4 Knowledge Propagation in Deep Network Optimizers\u003c\/p\u003e  \u003cp\u003e3.4.1 Knowledge versus Performance \u003c\/p\u003e  \u003cp\u003e3.4.2 Deep versus Shallow Encoding \u003c\/p\u003e  \u003cp\u003e \u003c\/p\u003e  \u003cp\u003e4 INTERPRETATION IN SPECIFIC DEEP ARCHITECTURES \u003c\/p\u003e  \u003cp\u003e4.1 Interpretation in Convolution Networks \u003c\/p\u003e  \u003cp\u003e4.1.1 Case Study: Image Representation by Unmasking Clever Hans \u003c\/p\u003e  \u003cp\u003e4.1.2 Variants of CNNs \u003c\/p\u003e  \u003cp\u003e4.1.3 Interpretation of CNNs\u003c\/p\u003e  \u003cp\u003e4.1.4 Review: CNN Visualization Techniques \u003c\/p\u003e  \u003cp\u003e4.1.5 Review: CNN Adversarial Techniques \u003c\/p\u003e  \u003cp\u003e4.1.6 Inverse Image Representation \u003c\/p\u003e  \u003cp\u003e4.1.7 Case study: Superpixels Algorithm \u003c\/p\u003e  \u003cp\u003e4.1.8 Activation Grid and Activation Map \u003c\/p\u003e  4.1.9 Convolution Trace \u003cp\u003e\u003c\/p\u003e  \u003cp\u003e4.2 Interpretation in Autoencoder Networks \u003c\/p\u003e  \u003cp\u003e4.2.1 Visualization of Latent Space \u003c\/p\u003e  \u003cp\u003e4.2.2 Sparsity and Interpretation \u003c\/p\u003e  \u003cp\u003e4.2.3 Case Study: Microscopy Structure to Structure Learning \u003c\/p\u003e  \u003cp\u003e4.3 Interpretation in Adversarial Networks \u003c\/p\u003e  \u003cp\u003e4.3.1 Interpretation in Generative Network \u003c\/p\u003e  \u003cp\u003e4.3.2 Interpretation in Latent Spaces \u003c\/p\u003e  \u003cp\u003e4.3.3 Evaluation Metrics \u003c\/p\u003e  \u003cp\u003e4.3.4 Case study: Digital Staining of Microscopy Images \u003c\/p\u003e  \u003cp\u003e4.4 Interpretation in Graph Networks \u003c\/p\u003e  \u003cp\u003e4.4.1 Neural Structured Learning \u003c\/p\u003e  \u003cp\u003e4.4.2 Graph Embedding and Interpretability \u003c\/p\u003e  \u003cp\u003e4.4.3 Evaluation Metrics for Interpretation \u003c\/p\u003e  \u003cp\u003e4.4.4 Disentangled Representation Learning on Graphs \u003c\/p\u003e  \u003cp\u003e4.4.5 Future Direction \u003c\/p\u003e  \u003cp\u003e4.5 Self-Interpretable Models \u003c\/p\u003e  \u003cp\u003e4.6 Pitfalls of Interpretability Methods \u003c\/p\u003e  \u003cp\u003e \u003c\/p\u003e  \u003cp\u003e5 FUZZY DEEP LEARNING \u003c\/p\u003e  \u003cp\u003e5.1 Fuzzy Theory \u003c\/p\u003e  \u003cp\u003e5.1.1 Fuzzy Sets and Fuzzy Membership \u003c\/p\u003e  \u003cp\u003e5.1.2 Fuzzification and Defuzzification \u003c\/p\u003e  \u003cp\u003e5.1.3 Fuzzy Rules and Inference Systems \u003c\/p\u003e  \u003cp\u003e5.2 Neuro-Fuzzy Inference Systems \u003c\/p\u003e  \u003cp\u003e5.2.1 Architecture of a Neuro-Fuzzy Inference System \u003c\/p\u003e  5.2.2 Other Design Elements of Neuro-Fuzzy Inference Systems \u003cp\u003e\u003c\/p\u003e  \u003cp\u003e5.2.3 Learning mechanisms for Neuro-Fuzzy Inference Systems \u003c\/p\u003e  \u003cp\u003e5.2.4 Online Learning with Dynamic Streaming Data \u003c\/p\u003e  \u003cp\u003e5.3 Case studies\u003c\/p\u003e  \u003cp\u003e5.3.1 POPFNN Family of NFS − evolution towards sophisticated brain-like\u003c\/p\u003e  \u003cp\u003elearning \u003c\/p\u003e  \u003cp\u003e5.3.2 Combining Conventional Deep Learning and Fuzzy Learning \u003c\/p\u003e  \u003cp\u003e \u003c\/p\u003e  \u003cp\u003eA Mathematical models and theories\u003c\/p\u003e  \u003cp\u003eA.1 Choquet Integral\u003c\/p\u003e  \u003cp\u003eA.1.1 Restricting the Scope of FM\/ChI \u003c\/p\u003e  \u003cp\u003eA.1.2 ChI Understanding from NN \u003c\/p\u003e  \u003cp\u003eA.2 Deformation Invariance Property \u003c\/p\u003e  \u003cp\u003eA.3 Distance Metrics \u003c\/p\u003e  \u003cp\u003eA.4 Grad Weighted Class Activation Mapping \u003c\/p\u003e  \u003cp\u003eA.5 Guided Saliency\u003c\/p\u003e  \u003cp\u003eA.6 Jensen-Shanon Divergence \u003c\/p\u003e  \u003cp\u003eA.7 Kullback-Leibler Divergence \u003c\/p\u003e  \u003cp\u003eA.8 Projected Gradient Descent \u003c\/p\u003e  \u003cp\u003eA.9 Pythagorean Fuzzy Number \u003c\/p\u003e  \u003cp\u003eA.10 Targeted Adversarial Attack \u003c\/p\u003e  \u003cp\u003eA.11 Translation Invariance Property \u003c\/p\u003e  \u003cp\u003eA.12 Universal Approximation Theorem \u003c\/p\u003e  \u003cp\u003e \u003c\/p\u003e  \u003cp\u003eA List of digital resources and examples \u003c\/p\u003e  \u003cp\u003eReferences .\u003c\/p\u003e","brand":"Springer International Publishing AG","offers":[{"title":"Default Title","offer_id":48743075742039,"sku":"9783031206382","price":123.49,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9783031206382.jpg?v=1720064003"},{"product_id":"opposites-attract-how-to-transfer-knowledge-across-different-industry-domains-9783110686487","title":"Opposites attract: How to transfer knowledge","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e Cross-industry innovation introduces a dilemma for the innovation process. 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There  are hard, well tested metrics and tangible, measurable assets you can  literally kick the tyres of. But how do you measure the value of something  that consists of little more than bits of information, brand awareness and a  compelling idea?\u003c\/p\u003e  \u003cp\u003eIn the winner takes all digital world how do you know if  this idea is one that will attract billions of dedicated users or a few  thousand fleeting trialists?\u003c\/p\u003e  \u003cp\u003eAnd, most importantly, how do you assess whether any given  business model is robust enough to make billions or flawed in a way that will  lose millions?\u003c\/p\u003e  Lopez Lubian and Esteves look at what economic value means  in a digital world, and argue for a shift from traditional value metrics to  digital value metrics. Through high profile case studies they examine the  process of valuation in the digital world – examining the challenges of making  objective judgments from subjective information and how to assess the value of  data.\u003cp\u003e\u003c\/p\u003e  \u003cp\u003e\u003c\/p\u003e\u003cp\u003eNext they analyse in depth a number of different digital  business models from the perspective of delivering value to investors,  stakeholders and society at large. Finally they present a framework model for  assessing value in digital business.  \u003cbr\u003e\u003c\/p\u003e  \u003cp\u003e \u003c\/p\u003e","brand":"Springer International Publishing AG","offers":[{"title":"Default Title","offer_id":48743097237847,"sku":"9783319517490","price":22.49,"currency_code":"GBP","in_stock":false}]},{"product_id":"knowledge-management-value-creation-through-organizational-learning-9783319599779","title":"Knowledge Management: Value Creation Through","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eThis textbook on knowledge management draws on the authors’ more than twenty years of research, teaching and consulting experience. The first edition of this book brought together European, Asian and American perspectives on knowledge-based value creation; this second edition features substantial updates to all chapters, reflecting the implications of the digital transformation on knowledge work and knowledge management. It also addresses three new topics: the impact of knowledge management practices on performance; knowledge management in the public sector; and an introduction to ISO 9001:2015 as an implementation framework.\u003cbr\u003e\u003cbr\u003eThe book is intended not only for academic education but also as an essential guide for managers, consultants, trainers, coaches, and all those engaged in business, public administration or non-profit work who are interested in learning about organizations in a knowledge economy. Given its wealth of case studies, examples, questions, exercises and e\u003c\/p\u003easy-to-use knowledge management tools, it offers a true compendium for learning about and implementing knowledge management initiatives.\u003cbr\u003e\u003cp\u003e\u003c\/p\u003e\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eTowards a Digitally Enabled Knowledge Society.- Knowledge in Organisations.- Organisational Forms to Leverage Knowledge.- Knowledge Work(ers) in the Digital Age.- Strategies for Managing Knowledge.- Context Specific Knowledge Management Strategies.- Information and Communication Technologies Supporting the Digital Transformation of Knowledge Work.- Measuring and Safeguarding Intellectual Capital.- How to Put Knowledge Management into Practice.- Multilingual Glossary.\u003c\/p\u003e","brand":"Springer International Publishing AG","offers":[{"title":"Default Title","offer_id":48743099367767,"sku":"9783319599779","price":999.99,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9783319599779.jpg?v=1720064107"},{"product_id":"ask-your-developer-9780063018297","title":"Ask Your Developer","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\"Jeff Lawson’s Ask Your Developer is the ultimate guide for creating a software developer culture that unlocks the passion, creativity, and empathy needed to build amazing products and succeed in the digital economy.\" — Marc Benioff, chair and CEO of Salesforce  “Jeff shows business leaders at every level how to unlock growth and innovation while empowering their talent. Crisp and easy to read.” — Padmasree Warrior, founder, CEO, and president of Fable Group Inc. and former CTO of Cisco  “Thank you, Jeff, for teaching both developers and business leaders how to speak the same language—this is going to smash so many misconceptions that get in the way of innovation.”  — Anil Dash, CEO of Glitch, entrepreneur, and writer  “Engineering is one of the most creative jobs in the world. Jeff’s Ask Your Developer philosophy is spot on—unleashing the creativity of developers is the key to innovation, no matter what industry you are in.” — Werner Vogels, CTO of Amazon  “I’ve been studying culture in companies for a long time, and I’ve talked to hundreds of CEOs. What Jeff and the team have done is one of the most complete and thoughtful approaches to culture I’ve come across yet. Ask Your Developer is a must-read for any leader who is looking for a playbook from one of the most intentional CEOs I’ve interviewed.” — Adam Bryant, coauthor of The CEO Test","brand":"HarperCollins Publishers Inc","offers":[{"title":"Default Title","offer_id":48864117031255,"sku":"9780063018297","price":21.25,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780063018297.jpg?v=1722270461"},{"product_id":"agile-it-organization-design-9780133903355","title":"Agile IT Organization Design","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\u003cstrong\u003eSriram Narayan, \u003c\/strong\u003ean IT management consultant with ThoughtWorks, has provided IT agility guidance to clients in telecom, financial services, energy, retail, and Internet businesses. He has also served as a leadership coach and a director of innovation. He was a founding member of the ThoughtWorks technology advisory boardthe group that now authors \u003cem\u003eTechnology Radar\u003c\/em\u003e. During a two-year stint at the products division of ThoughtWorks, he helped with product innovation and advocacy on Goa tool that helps with continuous delivery. He has also worn the hats of a developer, open-source contributor, manager, product owner, tester, SOA architect, trainer, and Agile coach. An occasional blogger and speaker at conferences, his writings, talks, and contact information are available from \u003ca href=\"http:\/\/sriramnarayan.com\/\" target=\"title=\"\u003esriramnarayan.com\u003c\/a\u003e. The opinions in this book are his own.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\u003cb\u003ePraise for \u003c\/b\u003e\u003cb\u003e\u003ci\u003eAgile IT Organization Design\u003c\/i\u003e\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003e\u003ci\u003e \u003c\/i\u003e\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e“Continuous delivery is often described from the perspective of the technicians. This is understandable because that is where it started, but it does the process a disservice. Continuous delivery is a holistic approach. It requires change across the organization and it encourages such change, to the betterment of the groups that practice it. This book addresses that problem and looks at CD from an organizational perspective. It starts from Dan Pink’s ideas of intrinsic and extrinsic motivators and describes how to structure an organization for success—how to encourage a focus on autonomy, mastery, and purpose that will motivate your teams and produce high-quality results. This book takes a look at all aspects of organizational design that impact the ability to deliver regular, small, high quality changes. If you follow the advice in this book, your organization will be the better for it.”\u003c\/p\u003e \u003cp\u003e\u003ci\u003e—Dave Farley, author of \u003c\/i\u003eContinuous Delivery\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e“A number of years ago, Silicon Valley marketing guru Geoffrey Moore quipped, ‘A bank is just a computer with a marketing department.’ Today, technologies—cloud, social, big data, the Internet of Things, and mobile—continue to drive this unprecedented digital transformation in organizations. As such, the need for agility has moved from software development to corporate boardrooms. Sriram’s book makes the case that to thrive in these fast and uncertain times, enterprise leaders need to rethink how IT, not just software development, is organized, structured, and measured. His book provides guidelines, not prescriptions, which enable innovation, adaptability, and responsiveness at scale.”\u003c\/p\u003e \u003cp\u003e\u003ci\u003e—Jim Highsmith, Executive Consultant, ThoughtWorks, Author of \u003c\/i\u003eAdaptive Leadership\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003e“Very hands-on and operational book for management of Agile-based development. Provides valuable insight for IT practitioners. A must read for IT professionals.”\u003c\/p\u003e \u003cp\u003e\u003ci\u003e—A.V. Sridhar, Founder, President \u0026amp; CEO Digite, Inc.\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003ci\u003e \u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e“\u003ci\u003eAgile IT Organization Design\u003c\/i\u003e is an engaging, enlightening, and immensely practical book. While many authors have addressed Agile software development, very few have tackled the wider topic of the more systemic changes necessary to move from Agile software to an agile organization, and onwards to ‘digital transformation.’ Even fewer have done so at more than a very theoretical level. Drawing heavily upon his substantial practical experience, Sriram Narayan’s book explores the pitfalls of many of our current ‘organizational wisdoms’ and gently, but convincingly, suggests appropriate and relevant alternatives to try in their place—all the time backed up by real-world examples. I highly recommend the book to anyone interested in, or struggling with, the challenges and opportunities of achieving organizational agility.”\u003c\/p\u003e \u003cp\u003e\u003ci\u003e—Chris Murphy, President and Chief Strategy Officer, ThoughtWorks\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003ci\u003e \u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e“Agile and continuous delivery transformations require changes in technology, process, and people. This book is the first to tackle the people aspect in depth, and it does this very well. A must read for those taking the journey!”\u003c\/p\u003e \u003cp\u003e\u003ci\u003e—Anders Wallgren, CTO, Electric Cloud\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003ci\u003e \u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e“\u003ci\u003eAgile IT Organization Design\u003c\/i\u003e tackles all the problems that we just want to ignore. Relying heavily on hands-on experience rather than theoretical exercises, Sriram provides concrete actions to address the issues with Agile software development and continuous delivery at a structural and organizational level. He clearly addresses issues of finance, accountability, and metrics, not just team structure and team processes, and gives many examples and scenarios to help understand how these issues manifest and how the proposed steps work to resolve the issues. Organizational transformations to Agile often fail, not because the individual processes and practices break down, but because the organization itself—its power structure, its organizational norms, and its culture—fight against the gains that Agile has the potential to bring. Sriram focuses our attention on the systemic problems, but then provides action steps to allow us to address these problems in our context. This book presents no silver bullet, as those don’t exist. However, Sriram provides for organizations a way to start facing reality and moving towards an organization that supports not only Agile software development but organizational and business agility.”\u003c\/p\u003e \u003cp\u003e\u003ci\u003e—Rebecca Parsons, Director at Agile Alliance \u0026amp; CTO at ThoughtWorks\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003ci\u003e \u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e“Sriram’s book addresses the rarely-approached topic of Agile organization design in a very pragmatic and thorough manner. It does a great job of explaining the value brought by Agile and DevOps approaches in enterprise-scale organizations, and gives strong details on the ‘how’ to get there. It also paints a very practical picture of how the different processes of the company (budgeting, staffing, metrics, etc.) will be affected by the Agile organizational choices. I see it as the perfect companion book for a large-scale Agile transformation effort.”\u003c\/p\u003e \u003cp\u003e\u003ci\u003e—Regis Allegre, VP Software Engineering, Cloudwatt\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003ci\u003e \u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e“Businesses today are discovering that if they are to build ‘digital first’ experiences for their customers, they need to rethink how their product, marketing, and technology teams work together. Sriram’s book pulls aside the curtain to reveal that the best-kept secrets of the world’s top performing digital organizations are actually very accessible to all. It serves as a pattern language for management of the modern digital enterprise.”\u003c\/p\u003e \u003cp\u003e\u003ci\u003e—Adam Monago, VP Digital Strategy, ThoughtWorks, @adammonago\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003ci\u003e \u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e“Agility is so much more than stand-ups and test driven development. Even the best practices won’t yield results unless backed by the right leadership. Sriram’s book is an important contribution to the all-too-bare bookshelf on leadership of IT organizations. He mixes theory and practical insights in the right measures and the result is as readable as it is full of usable insights.”\u003c\/p\u003e \u003cp\u003e\u003ci\u003e—\u003c\/i\u003e\u003ci\u003eNagarjun Kandukuru, VP Global South Strategy, ThoughtWorks\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003ci\u003e \u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e“Sriram covers everything the Scrum coach didn’t tell you. Most books on Agile stop at a team and project level, and that’s exactly where the organizations tend to get lost in the real world of pre-existing organization structures and procedures—which in turn become blockers to achieving ultimate business agility. If you ever wonder why your attempt at Agile is floundering, this is one book where you’ll find some answers for sure.”\u003c\/p\u003e \u003cp\u003e\u003ci\u003e—\u003c\/i\u003e\u003ci\u003ePuneet Kataria, Vice President Global Sales, Kayako\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003ci\u003e \u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e“The field of Agile is an evolving, moving target and there is little in terms of guidance for managers and staff that are trying to implement it within an enterprise context. This book provides a complete guide to all of the organizational aspects of implementing Agile within the enterprise context, as well as providing extremely useful examples and cogent advice. I would recommend this book to anyone with a general interest in Agile through to senior managers looking to reenergize their enterprise organizations using the principles and practices of Agile.”\u003c\/p\u003e \u003cp\u003e\u003ci\u003e—Ken Robson, Global Head of Trading Technology, Danske Bank\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003ci\u003e \u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e“Sriram has pulled off an audacious attempt at a unified theory of IT. This work led me through the incredible range of issues that I recognize, slotting each one into context and building a vision of how things can and should be. If you want to be elevated above the trenches of Agile and DevOps—to get a better view of where they fit in the digital world that includes sales, finance, governance, resourcing, delivery, and most importantly, people—then read this book. A compelling read that I’m already referring back to.”\u003c\/p\u003e \u003cp\u003e\u003ci\u003e—Duncan Freke, Development Director, thetrainline.com\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003ci\u003e \u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e“Sriram makes a convincing case that digital transformation efforts need IT agility. He also does a great job of explaining how IT agility is more than just engineering and process. This book is a valuable read for those on the digital transformation journey.”\u003c\/p\u003e \u003cp\u003e\u003ci\u003e—Shashank Saxena, Director, Digital and eCommerce Technology, The Kroger Co.\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003ci\u003e \u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e“Adopting Agile software development practices is not just an IT change, it is an organization-wide change. Sriram goes through every aspect of what this means to an organization and gives options for how to bring changes in, including hard-to-change areas like project funding. This book is thought provoking, an easy read, and includes great examples.”\u003c\/p\u003e \u003cp\u003e\u003ci\u003e—\u003c\/i\u003e\u003ci\u003eJeff Nicholas, Director, PB \u0026amp; WM IT Digital Banking APAC, Credit Suisse\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003ci\u003e \u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e“This book is for anyone who is looking for clear and focused guidance in the pursuit of modern product delivery. Any transformational leader will find this book a great tool that provides answers to many of the problems of Agile transformation at scale. A great jump start for those looking to improve their effectiveness and responsiveness to business, Sriram’s book recognises that people leadership is the DNA of any Agile transformation.”\u003c\/p\u003e \u003cp\u003e\u003ci\u003e—Marcus Campbell, Delivery Director, Semantico\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003ci\u003e \u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e“Entrepreneurial organizations thrive on continuously adding value, rapidly innovating, and staying close to their customers. Similarly, Agile software development emphasizes continuous, incremental improvements, quick response to change, and close collaboration. Sriram makes a compelling case for Agile design of IT organizations in large enterprises. He goes well beyond describing how an IT organization can adopt Agile development methodologies to explain how any successful digital transformation within a large enterprise must encompass strategy alignment, project portfolios, IT staffing, budgeting, and more. This book is a great read for those who want a digital transformation to have impact both within and beyond their enterprise IT organization.”\u003c\/p\u003e \u003cp\u003e\u003ci\u003e—Ron Pankiewicz, Technology Director, VillageReach\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003ci\u003e \u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e“Organizational structure is a key enabler for a company to achieve its raison d’être. This book lays out the rationale for organizing IT organizations around Agile software development concepts. It provides practical guidance on wide-ranging success factors including tangible org elements such as structure, team design, and accountability, and intangible cultural elements such as alignments and norms. These concepts will certainly help IT companies turn the tide on huge cost and time overruns that are typical on large IT projects.”\u003c\/p\u003e \u003cp\u003e\u003ci\u003e—Paul Kagoo, Engagement Manager at McKinsey \u0026amp; Co.\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003ci\u003e \u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e“Outcomes matter in an increasingly ‘winner takes all’ digital arena. A true digital transformation undertaking, driven by the need to build competitive advantage, is marked by an increase in responsiveness, insights, and engagement, not just cost effectiveness. IT organization is a key partner in this transformation but is seldom structured to succeed in most enterprises. This book makes a case for how IT organization needs to be weaved within outcome-based teams, not activity-based teams, to drive agility and competitive advantage. In general, organizational design is very expensive to engineer in real world situations but this book takes on this tough problem by providing some frameworks and considerations for the reader to evaluate the validity of outcome-based structure in their organization.”\u003c\/p\u003e \u003cp\u003e\u003ci\u003e—Vijay Iyer, Sr. Product Manager, NetApp\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003ci\u003e \u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e“I found \u003ci\u003eAgile IT Organization Design\u003c\/i\u003e to be well organized with an in-depth knowledge of challenges that IT organizations face, while providing possible ways to address those challenges. Moreover, it was eminently readable and I found myself readily recognizing the problems described within. It may seem odd to describe a business-oriented book as such, but I found this to be an enjoyable read!”\u003c\/p\u003e \u003cp\u003e\u003ci\u003e—Randy R. Gore, Program Manager, IBM\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003ci\u003e \u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e“As enterprises try to ramp up their digital transformation initiatives, there will be an ever-increasing need for better collaboration between IT and business. New org structures will fuel this collaboration. Sriram’s book is a timely elaboration of the importance of org structures for the success of digital initiatives large and small.”\u003c\/p\u003e \u003cp\u003e\u003ci\u003e—\u003c\/i\u003e\u003ci\u003eDinesh Tantri, Digital Strategist, @dineshtantri\u003c\/i\u003e\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\u003cem\u003ePreface xix\u003c\/em\u003e\u003c\/p\u003e \u003cp\u003e\u003cem\u003eAcknowledgments xxiii\u003c\/em\u003e\u003c\/p\u003e \u003cp\u003e\u003cem\u003eAbout the Author xxv\u003c\/em\u003e\u003c\/p\u003e \u003cp\u003e\u003cem\u003eGlossary xxvii\u003c\/em\u003e\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eChapter 1: Context 1\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e1.1 Focus 2\u003c\/p\u003e \u003cp\u003e1.2 Business, IT, and Shadow IT 3\u003c\/p\u003e \u003cp\u003e1.3 Business-IT Effectiveness 5\u003c\/p\u003e \u003cp\u003e1.4 Digital Transformation 7\u003c\/p\u003e \u003cp\u003e1.5 Bimodal IT and Dual Operating Systems 10\u003c\/p\u003e \u003cp\u003e1.6 Angles of Coverage 10\u003c\/p\u003e \u003cp\u003e1.7 Summary 11\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eChapter 2: The Agile Credo 13\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e2.1 Understanding the Agile Manifesto 14\u003c\/p\u003e \u003cp\u003e2.2 Continuous Delivery and DevOps 15\u003c\/p\u003e \u003cp\u003e2.3 Agile Culture 16\u003c\/p\u003e \u003cp\u003e2.4 Common Themes 18\u003c\/p\u003e \u003cp\u003e2.5 Isn’t Agile Dead? 21\u003c\/p\u003e \u003cp\u003e2.6 Summary 22\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eChapter 3: Key Themes 25\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e3.1 Software Development Reconsidered 26\u003c\/p\u003e \u003cp\u003e3.2 Govern for Value over Predictability 28\u003c\/p\u003e \u003cp\u003e3.3 Organize for Responsiveness over Cost-efficiency 30\u003c\/p\u003e \u003cp\u003e3.4 Design for Intrinsic Motivation and Unscripted Collaboration 33\u003c\/p\u003e \u003cp\u003e3.5 Summary 35\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eChapter 4: Superstructure 37\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e4.1 Business Activities and Outcomes 37\u003c\/p\u003e \u003cp\u003e4.2 Centralization and Decentralization 41\u003c\/p\u003e \u003cp\u003e4.3 Silos 42\u003c\/p\u003e \u003cp\u003e4.4 Summary of Insights 45\u003c\/p\u003e \u003cp\u003e4.5 Summary of Actions 46\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eChapter 5: Team Design 47\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e5.1 Framing the Problem 47\u003c\/p\u003e \u003cp\u003e5.2 Activity-oriented Teams 48\u003c\/p\u003e \u003cp\u003e5.3 Shared Services 54\u003c\/p\u003e \u003cp\u003e5.4 Cross-functional Teams 56\u003c\/p\u003e \u003cp\u003e5.5 Cross-functionality in Other Domains 61\u003c\/p\u003e \u003cp\u003e5.6 Migrating to Cross-functional Teams 63\u003c\/p\u003e \u003cp\u003e5.7 Communities of Practice 65\u003c\/p\u003e \u003cp\u003e5.8 Maintenance Teams 65\u003c\/p\u003e \u003cp\u003e5.9 Outsourcing 66\u003c\/p\u003e \u003cp\u003e5.10 The Matrix: Solve It or Dissolve It 68\u003c\/p\u003e \u003cp\u003e5.11 Summary of Insights 72\u003c\/p\u003e \u003cp\u003e5.12 Summary of Actions 73\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eChapter 6: Accountability 75\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e6.1 Power and Hierarchy 75\u003c\/p\u003e \u003cp\u003e6.2 Balance Autonomy with Accountability 77\u003c\/p\u003e \u003cp\u003e6.3 Assign Accountability 78\u003c\/p\u003e \u003cp\u003e6.4 Minimize Power Struggles 82\u003c\/p\u003e \u003cp\u003e6.5 Decide on an Outcome Owner 85\u003c\/p\u003e \u003cp\u003e6.6 Migration 86\u003c\/p\u003e \u003cp\u003e6.7 Decision Accountability 86\u003c\/p\u003e \u003cp\u003e6.8 Planning and Execution 92\u003c\/p\u003e \u003cp\u003e6.9 Org Chart Debt 97\u003c\/p\u003e \u003cp\u003e6.10 Summary of Insights 98\u003c\/p\u003e \u003cp\u003e6.11 Summary of Actions 98\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eChapter 7: Alignment 99\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e7.1 Articulate Strategy for General Alignment 99\u003c\/p\u003e \u003cp\u003e7.2 Aligning IT with Business 101\u003c\/p\u003e \u003cp\u003e7.3 Structural Alignment 105\u003c\/p\u003e \u003cp\u003e7.4 Making Business Play Its Part 107\u003c\/p\u003e \u003cp\u003e7.5 Summary of Insights 108\u003c\/p\u003e \u003cp\u003e7.6 Summary of Actions 108\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eChapter 8: Projects 109\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e8.1 What Is Wrong with Plan-driven Software Projects? 109\u003c\/p\u003e \u003cp\u003e8.2 Budget for Capacity, Not for Projects 110\u003c\/p\u003e \u003cp\u003e8.3 Business-capability-centric IT 112\u003c\/p\u003e \u003cp\u003e8.4 Project Business Cases 115\u003c\/p\u003e \u003cp\u003e8.5 Value-driven Projects 117\u003c\/p\u003e \u003cp\u003e8.6 Project Managers 119\u003c\/p\u003e \u003cp\u003e8.7 Governance 120\u003c\/p\u003e \u003cp\u003e8.8 Change Programs and Initiatives 121\u003c\/p\u003e \u003cp\u003e8.9 Summary of Insights 123\u003c\/p\u003e \u003cp\u003e8.10 Summary of Actions 123\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eChapter 9: Finance 125\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e9.1 Relevance 125\u003c\/p\u003e \u003cp\u003e9.2 Cost Center or Profit Center 126\u003c\/p\u003e \u003cp\u003e9.3 Chargebacks 126\u003c\/p\u003e \u003cp\u003e9.4 CapEx and OpEx 127\u003c\/p\u003e \u003cp\u003e9.5 Conventional Budgeting 130\u003c\/p\u003e \u003cp\u003e9.6 Agile Budgeting 132\u003c\/p\u003e \u003cp\u003e9.7 Summary of Insights 134\u003c\/p\u003e \u003cp\u003e9.8 Summary of Actions 135\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eChapter 10: Staffing 137\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e10.1 Dealing with the Talent Crunch 137\u003c\/p\u003e \u003cp\u003e10.2 Go Beyond Project Teams 139\u003c\/p\u003e \u003cp\u003e10.3 Better Staffing 141\u003c\/p\u003e \u003cp\u003e10.4 Summary of Insights 146\u003c\/p\u003e \u003cp\u003e10.5 Summary of Actions 147\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eChapter 11: Tooling 149\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e11.1 Access Control for Unscripted Collaboration 149\u003c\/p\u003e \u003cp\u003e11.2 Subtle Effects of the Toolchain 151\u003c\/p\u003e \u003cp\u003e11.3 Technology Isn’t Value Neutral 154\u003c\/p\u003e \u003cp\u003e11.4 Tool Evaluation 157\u003c\/p\u003e \u003cp\u003e11.5 Summary of Insights 158\u003c\/p\u003e \u003cp\u003e11.6 Summary of Actions 158\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eChapter 12: Metrics 159\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e12.1 Metrics Don’t Tell the Whole Story 159\u003c\/p\u003e \u003cp\u003e12.2 Dashboards Promote Ignorance 162\u003c\/p\u003e \u003cp\u003e12.3 The Problem with Targets and Incentives 163\u003c\/p\u003e \u003cp\u003e12.4 Reforming the Metrics Regime 171\u003c\/p\u003e \u003cp\u003e12.5 Designing Better Metrics 175\u003c\/p\u003e \u003cp\u003e12.6 Objections to Metrics Reform 178\u003c\/p\u003e \u003cp\u003e12.7 Migration 179\u003c\/p\u003e \u003cp\u003e12.8 Summary of Insights 180\u003c\/p\u003e \u003cp\u003e12.9 Summary of Actions 181\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eChapter 13: Norms 183\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e13.1 What Are Norms? 183\u003c\/p\u003e \u003cp\u003e13.2 Reinforcing Norms 184\u003c\/p\u003e \u003cp\u003e13.3 Cooperation over Competition 186\u003c\/p\u003e \u003cp\u003e13.4 Living Policies 187\u003c\/p\u003e \u003cp\u003e13.5 Consistency over Uniformity 189\u003c\/p\u003e \u003cp\u003e13.6 Ask for Forgiveness, Not for Permission 192\u003c\/p\u003e \u003cp\u003e13.7 Confidential Surveys 193\u003c\/p\u003e \u003cp\u003e13.8 Balance Theory and Practice 193\u003c\/p\u003e \u003cp\u003e13.9 Summary of Insights 195\u003c\/p\u003e \u003cp\u003e13.10 Summary of Actions 195\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eChapter 14: Communications 197\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e14.1 Intrinsic Motivation 197\u003c\/p\u003e \u003cp\u003e14.2 Interpersonal Communications: Problems 198\u003c\/p\u003e \u003cp\u003e14.3 Interpersonal Communications: Mitigation 203\u003c\/p\u003e \u003cp\u003e14.4 Scaling Employee Engagement through Internal Communications 204\u003c\/p\u003e \u003cp\u003e14.5 Deliberating in Writing 208\u003c\/p\u003e \u003cp\u003e14.6 The Use and Misuse of Visual Aids 211\u003c\/p\u003e \u003cp\u003e14.7 Documents, Reports, and Templates 216\u003c\/p\u003e \u003cp\u003e14.8 Summary of Insights 217\u003c\/p\u003e \u003cp\u003e14.9 Summary of Actions 217\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eChapter 15: The Office 219\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e15.1 Open-plan Layouts 219\u003c\/p\u003e \u003cp\u003e15.2 Ergonomics 222\u003c\/p\u003e \u003cp\u003e15.3 Remote Working 224\u003c\/p\u003e \u003cp\u003e15.4 Summary of Insights 225\u003c\/p\u003e \u003cp\u003e15.5 Summary of Actions 225\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eChapter 16: Wrap-up 227\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e16.1 Summary of Effects 227\u003c\/p\u003e \u003cp\u003e16.2 Order of Adoption 233\u003c\/p\u003e \u003cp\u003e16.3 Information Radiators 234\u003c\/p\u003e \u003cp\u003e16.4 Sample Exercise 235\u003c\/p\u003e \u003cp\u003e16.5 IT Services 236\u003c\/p\u003e \u003cp\u003e16.6 GICs 240\u003c\/p\u003e \u003cp\u003e16.7 Beyond IT 243\u003c\/p\u003e \u003cp\u003e\u003cem\u003eBibliography 245\u003c\/em\u003e\u003c\/p\u003e \u003cp\u003e\u003cem\u003eIndex 247\u003c\/em\u003e\u003c\/p\u003e","brand":"Pearson Education (US)","offers":[{"title":"Default Title","offer_id":48864169132375,"sku":"9780133903355","price":26.54,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780133903355.jpg?v=1722270713"},{"product_id":"data-is-everybodys-business-9780262048217","title":"Data Is Everybodys Business","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e","brand":"MIT Press Ltd","offers":[{"title":"Default Title","offer_id":48864302006615,"sku":"9780262048217","price":25.6,"currency_code":"GBP","in_stock":false}]},{"product_id":"the-gifts-of-athena-9780691120133","title":"The Gifts of Athena","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eShows that changes in the intellectual and social environment and the institutional background in which knowledge was generated and disseminated brought about the Industrial Revolution, followed by sustained economic growth and continuing technological change.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003eOne of Choice's Outstanding Academic Titles for 2003 Winner of the 2003 Don K. Price Award \"For most economists, Mr. Mokyr included, the Industrial Revolution is categorically different from everything that preceded it... [He] suggests that, over time, growth will win out, if only because the power of certain ideas is greater than the resistance to them. So much the better.\"--Nic Schulz, Wall Street Journal \"[A] masterful addition to literatures of economic history and economic growth. The product of a lifetime of scholarly study and reflection, Mokyr's book plainly did not spring full-blown from the head of Zeus. It merits a wide readership.\"--William F. Shughart II, EH.Net \"The Gifts of Athena is an impressive study that clearly reveals Mokyr's mastery of a large literature on industrialization and economic growth... Joel Mokyr has long concerned himself with big questions and making connections that delineate historical processes in new and interesting ways. The Gifts of Athena with its special emphasis on the centrality of the 'knowledge economy,' amply testifies to his stature as a leading historian of the Industrial Revolution.\"--Merritt Roe Smith, Isis \"[A] fascinating, magisterial investigation into the wellsprings of modern economic growth and improved living standards... The Gifts of Athena is a big-idea history book, a complex tale that interweaves science, technology, economics, sociology, and political science... This is one that will stand the test of time.\"--Christopher Farrell, Business Week \"Mokyr argues that knowledge is the key to understanding many of the most important developments in the past two centuries. The book is impressively wide ranging in its scope, containing a vast array of information and ideas... I would hesitate to say the Mokyr has solved the problems of why the industrial revolution happened, but he would appear to have advanced the story a long way. This book is a fascinating integration of intellectual and economic history\"--Roger E. Backhouse, American Historical Review \"Situated firmly at the intersection of several disciplines--the history of science and technology, economic history, and economics--this fascinating and stimulating book explores the relationships among the expansion of knowledge, technological change, and economic growth since the 18th century.\"--Choice \"Joel Mokyr, as one of the most important economic historians of our time, has written an instructive book about the knowledge-based origins of the rise and the future persistence of the Western World... This book should be read not only by scholars, but also by politicians!\"--Helmut Braun, Journal of European Economic History\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003ePreface xi  Chapter 1: Technology and the Problem of Human Knowledge 1  Chapter 2: The Industrial Enlightenment: The Taproot of Economic Progress 28  Chapter 3: the Industrial Revolution and Beyond 78  Chapter 4: Technology and the Factory System 119  Chapter 5: Knowledge, Health, and th Household 163  Chapter 6: the Political Economy of Knowledge: Innovation and Resistance in Economic History 218  Chapter 7: Institutions, Knowledge, and Economic Growth 284  References 299  Index 339","brand":"Princeton University Press","offers":[{"title":"Default Title","offer_id":48865518322007,"sku":"9780691120133","price":33.25,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780691120133.jpg?v=1722274355"},{"product_id":"sap-nation-a-runaway-software-economy-9780990929611","title":"SAP Nation a runaway software economy","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e","brand":"Deal Architect Inc","offers":[{"title":"Default Title","offer_id":48866232238423,"sku":"9780990929611","price":18.58,"currency_code":"GBP","in_stock":true}]},{"product_id":"managing-information-technology-outsourcing-9781032122540","title":"Managing Information Technology Outsourcing","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eFor decades outsourcing has been a major international phenomenon in business. Information Technology represents a unique case for outsourcing both in terms of benefits and potential pitfalls. Accessible and cutting-edge, this book provides a practical perspective on this important and far-reaching challenge in IT management.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\"\u003cem\u003eManaging Information Technology Outsourcing\u003c\/em\u003e succeeds in providing a very practical and accessible guide on this highly relevant topic. Throughout the book, the authors combine a wealth of scientific sources and their rich experience in research and consulting. The various chapters cover theoretical foundations but also contemporary topics in Technology Outsourcing. Beulen and Ribbers successfully integrate various perspectives critical in managing Technology Outsouring, such as Governance, Contracting and Compliance. I really appreciate the balanced coverage of Outsourcing Technology Innovation. Moreover, the authors provide a topical discussion on managing Agile Development and Devops. I highly recommend \u003cem\u003eManaging Information Technology Outsourcing\u003c\/em\u003e for anyone aspiring to learn more about this fascinating topic and build and sustain successful technology outsourcing relationships.\"\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eJos van Hillegersberg\u003c\/strong\u003e, \u003cem\u003eFull Professor of Design and Implementation of Information Systems, Head of the High-Tech Business and Entrepreneurship department, University of Twente, the Netherlands\u003c\/em\u003e \u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e1. Market Trends in Information Technology Outsourcing 2. Theoretical Foundation 3. Changing Business Models 4. IT Strategy and IT Outsourcing 5. IT Services: Demand and Supply 6. Information Technology Innovation and Outsourcing 7. Transitions and Contracts 8. Governance of IT Outsourcing 9. Governance Factors 10. Contracting and Managing Agile Software Development and DevOps 11. Compliance 12. Looking Forward\u003c\/p\u003e","brand":"Taylor \u0026 Francis Ltd","offers":[{"title":"Default Title","offer_id":48866294399319,"sku":"9781032122540","price":47.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781032122540.jpg?v=1722277989"},{"product_id":"from-data-to-profit-9781394196210","title":"From Data To Profit","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\u003cb\u003eTransform your company's AI and data frameworks to unlock the true power of disruptive new tech\u003c\/b\u003e \u003c\/p\u003e\u003cp\u003eIn \u003ci\u003eFrom Data to Profit: How Businesses Leverage Data to Grow Their Top and Bottom Lines\u003c\/i\u003e, accomplished entrepreneur and AI strategist Vineet Vashishta delivers an engaging and insightful new take on making the most of data, artificial intelligence, and technology at your company. You'll learn to change the culture, strategy, structure, and operational framework of your company to take full advantage of disruptive advances in tech. \u003c\/p\u003e\u003cp\u003eThe author explores fascinating work being undertaken by firms in the real world, as well as high-value use cases and innovative projects and products made possible by realigning organizational frameworks using the capabilities of new technologies. He explains how to get everyone in your company on the same page, following a single framework, in a way that ensures individual departments get what they want and need. \u003c\/p\u003e\u003cp\u003eYou'll learn to outline a\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp\u003eIntroduction vii\u003c\/p\u003e \u003cp\u003eChapter 1 Overview of the Frameworks 1\u003c\/p\u003e \u003cp\u003eChapter 2 There Is No Finish Line 15\u003c\/p\u003e \u003cp\u003eChapter 3 Why Is Transformation So Hard? 37\u003c\/p\u003e \u003cp\u003eChapter 4 Final vs. Evolutionary Decision Culture 59\u003c\/p\u003e \u003cp\u003eChapter 5 The Disruptor’s Mindset 71\u003c\/p\u003e \u003cp\u003eChapter 6 A Data- Driven Definition of Strategy 89\u003c\/p\u003e \u003cp\u003eChapter 7 The Monolith—Technical Strategy 103\u003c\/p\u003e \u003cp\u003eChapter 8 Who Survives Disruption? 125\u003c\/p\u003e \u003cp\u003eChapter 9 Data—The Business’s Hidden Giant 139\u003c\/p\u003e \u003cp\u003eChapter 10 The AI Maturity Model 155\u003c\/p\u003e \u003cp\u003eChapter 11 The Human-Machine Maturity Model 171\u003c\/p\u003e \u003cp\u003eChapter 12 A Vision for AI Opportunities 185\u003c\/p\u003e \u003cp\u003eChapter 13 Discovering AI Treasure 201\u003c\/p\u003e \u003cp\u003eChapter 14 Large Model Monetization Strategies—Quick Wins 215\u003c\/p\u003e \u003cp\u003eChapter 15 Large Model Monetization Strategies—The Bigger Picture 229\u003c\/p\u003e \u003cp\u003eChapter 16 Assessing the Business’s AI Maturity 251\u003c\/p\u003e \u003cp\u003eChapter 17 Building the Data and AI Strategy 273\u003c\/p\u003e \u003cp\u003eChapter 18 Building the Center of Excellence 287\u003c\/p\u003e \u003cp\u003eChapter 19 Data and AI Product Strategy 301\u003c\/p\u003e \u003cp\u003eIndex 325\u003c\/p\u003e","brand":"John Wiley \u0026 Sons Inc","offers":[{"title":"Default Title","offer_id":48866617852247,"sku":"9781394196210","price":19.54,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781394196210.jpg?v=1722279483"},{"product_id":"data-science-for-business-9781449361327","title":"Data Science for Business","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eThis broad, deep, but not-too-technical guide introduces you to the fundamental principles of data science and walks you through the \"data-analytic thinking\" necessary for extracting useful knowledge and business value from the data you collect.","brand":"O'Reilly Media","offers":[{"title":"Default Title","offer_id":48867117433175,"sku":"9781449361327","price":29.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781449361327.jpg?v=1722281771"},{"product_id":"creativity-in-large-scale-contexts-guiding-creative-engagement-and-exploration-9781503632813","title":"Creativity in Large-Scale Contexts: Guiding","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\u003cb\u003eA new model for smarter creativity\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eInnovators and creators work in cultural, economic, and social contexts that shape their work. These contexts are large-scale, filled with overwhelming multitudes of elements and possibilities—but these contexts can be fruitfully \"mined\" by creative teams. \u003ci\u003eCreativity in Large-Scale Contexts\u003c\/i\u003e, by Yale professor Jonathan S. Feinstein, introduces a groundbreaking new \"network model\" to describe how successful innovation can be focused, generated, and accelerated. The book will help teams and organizations innovate smarter and faster. \u003c\/p\u003e \u003cp\u003eFeinstein argues that in large-scale contexts creativity happens most efficiently when it is actively \"guided\" by a creative leader or team. Guiding creativity involves understanding, navigating, and actively using the cultural context, identifying puzzles and opportunities, and spanning these tensions to create novel connections. With thoughtful guidance, creators and creative teams can find their way through the thicket of possibilities faster, smarter, and with less waste. \u003c\/p\u003e \u003cp\u003e\u003ci\u003eCreativity in Large-Scale Contexts\u003c\/i\u003e draws on case studies of famous creators including Virginia Woolf, Albert Einstein, Indigenous artist Clifford Possum, transgender activist and engineer Lynn Conway, and Twitter cofounder Jack Dorsey. Empirically grounded, this book will be essential for teaching and managing creativity and innovation and will open new avenues for future intellectual growth and practice in the field.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\"\u003ci\u003eCreativity in Large-Scale Contexts\u003c\/i\u003e shows the foundational importance of cultural, social, and economic context in the overall creative journey. Featuring individuals like Virginia Woolf—an icon of creative innovation for her pioneering of stream of consciousness narrative—and other worthy examples, this book is a must-read for those interested in how context creates (or inhibits) the playing field for creativity.\"—David E. Salzman, Chief Executive, Warner Bros. and Lorimar-Telepictures\u003cbr\u003e\"Jonathan S. Feinstein's book will inspire a new generation of innovative thinkers with its revolutionary approach to large-scale creativity. It offers a deep understanding of the role of context to drive successful outcomes in the creative process.\"—Robert Simonds, Founder and Chairman, STX Entertainment\u003cbr\u003e\"Feinstein builds on decades of research from the field of creativity with a fresh take on environment, or context, as an essential element of the creative process. His case studies from eminent creators deepen the reading experience. His insights will spur future large-scale creative endeavors.\"—Kathyrn P. Haydon, author of \u003ci\u003eThe Non-Obvious Guide to Being More Creative\u003ci\u003e and \u003ci\u003eCreativity for Everybody\u003c\/i\u003e\u003c\/i\u003e\u003c\/i\u003e\u003cbr\u003e\"\u003ci\u003eCreativity in Large-Scale Contexts\u003c\/i\u003e helps us appreciate individuality and the surprise of creative outcomes and achievements. This volume will be of interest to anyone interested in the fulfillment of creative potentials.\"—Mark A. Runco, Director of Creativity Research and Programming, Southern Oregon University\u003cbr\u003e\"Jonathan S. Feinstein addresses a significant but neglected topic in creativity studies: the place of large-scale context in innovation. An eclectic blend of theory and empirical studies drawn from art, literature, science, and technology, this book is an important and original contribution to our evolving understanding of creativity.\"—Subrata Dasgupta, author of \u003ci\u003eThe Renaissance Considered as a Creative Phenomenon\u003c\/i\u003e","brand":"Stanford University Press","offers":[{"title":"Default Title","offer_id":48867351986519,"sku":"9781503632813","price":26.99,"currency_code":"GBP","in_stock":true}]},{"product_id":"meganets-how-digital-forces-beyond-our-control-commandeer-our-daily-lives-and-inner-realities-9781541774445","title":"Meganets: How Digital Forces Beyond Our Control","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\u003cb\u003eHow the autonomous digital forces jolting our lives - as uncontrollable as the weather and plate tectonics - are transforming life, society, culture, and politics.\u003c\/b\u003e\u003cbr\u003e\u003cbr\u003eDavid Auerbach's exploration of the phenomenon he has identified as the meganet begins with a simple, startling revelation: There is no hand on the tiller of some of the largest global digital forces that influence our daily lives: from corporate sites such as Facebook, Amazon, Google, YouTube, Instagram, and Reddit to the burgeoning metaverse encompassing cryptocurrencies and online gaming to government systems such as China's Social Credit System and India's Aadhaar.\u003cbr\u003e\u003cbr\u003eAs we increasingly integrate our society, culture and politics within a hyper-networked fabric, Auerbach explains how the interactions of billions of people with unfathomably large online networks have produced a new sort of beast: ever-changing systems that operate beyond the control of the individuals, companies, and governments that created them.\u003cbr\u003e\u003cbr\u003eMeganets, Auerbach explains, have a life of their own, actively resisting attempts to control them as they accumulate data and produce spontaneous, unexpected social groups and uprisings that could not have even existed twenty years ago. And they constantly modify themselves in response to user behavior, resulting in collectively authored algorithms none of us intend or control. These enormous invisible organisms exerting great force on our lives are the new minds of the world, increasingly commandeering our daily lives and inner realities.\u003cbr\u003e\u003cbr\u003eAuerbach's analysis of these gargantuan opaque digital forces yield important insights such as:\u003cbr\u003e\u003cbr\u003e\u003ci\u003e- The conventional wisdom that the Googles and Facebook of this world are tightly run algorithmic entities is a myth. No one is really in control.\u003c\/i\u003e\u003cbr\u003e\u003cbr\u003e\u003ci\u003e- The efforts at reform - to get lies and misinformation off meganets - run into a brick wall because the companies and executives who run them are trapped by the persistent, evolving, and opaque systems they have created.\u003c\/i\u003e\u003cbr\u003e\u003cbr\u003e\u003ci\u003e- Bitcoin and other cryptocurrencies are uncontrollable and their embrace by elite financial institutions threatens the entire economy\u003c\/i\u003e\u003cbr\u003e\u003cbr\u003e\u003ci\u003e- We are asking the wrong questions in assuming that if only the Facebooks of this world could be better regulated or broken up that they would be better, more ethical citizens\u003c\/i\u003e\u003cbr\u003e\u003cbr\u003e\u003ci\u003e- Why questions such as making algorithms fair and bias-free and whether AI can be a tool for good or evil are wrong and misinformed\u003c\/i\u003e\u003cbr\u003e\u003cbr\u003eAuerbach then comes full circle, showing that while we cannot ultimately control meganets we can tame them through the counterintuitive measures he describes in detail.\u003c\/p\u003e","brand":"PublicAffairs,U.S.","offers":[{"title":"Default Title","offer_id":48867549249879,"sku":"9781541774445","price":22.5,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781541774445.jpg?v=1722283821"},{"product_id":"practical-lock-picking-a-physical-penetration-testers-training-guide-9781597499897","title":"Practical Lock Picking: A Physical Penetration","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003ePractical Lock Picking, Second Edition, is an instructional manual that covers everything from straightforward lockpicking to quick-entry techniques such as shimming, bumping, and bypassing. Written by Deviant Ollam, one of the security industry's best-known lockpicking teachers, and winner of the Best Book Bejtlich Read in 2010 award, this book contains detailed photos that make learning as easy as picking a lock. Material is offered in easy-to-follow lessons that allow even beginners to acquire the knowledge very quickly. Whether the student will be hired at some point to penetrate security or simply trying to harden his or her own defenses, this book is essential.  This edition has been updated to reflect the changing landscape of tools and tactics which have emerged in recent years. It consists of 6 chapters that discuss topics such as the fundamentals of pin tumbler and wafer locks; the basics of picking, with emphasis on how to exploit weaknesses; tips for beginners on how to get very good and very fast in picking locks; advanced training; quick-entry tricks about shimming, bumping, and bypassing; and pin tumblers in other configurations.  This book is geared specifically toward penetration testers, security consultants, IT security professionals, and hackers.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003eWinner of the Best Book Bejtlich Read in 2010   \"Practical Lock Picking (PLP) is an awesome book. I don't provide physical testing services, but as a security professional familiar with Deviant's reputation I was curious to read PLP. Not only is PLP an incredible resource, it should also serve as a model text for others who want to write a good book. First, although the book is less than 250 pages, it is very reasonably priced. Second, Deviant wastes NO space. There is no filler material, background found in other readily available texts, reprinted Web site content, etc. Third, the writing is exceptionally clear and methodical, with extreme attention to detail and a master's approach to educating the reader. Finally, the diagrams, pictures, and figures are superb.\" --Richard Bejtlich, TaoSecurity   \"No matter what your background is, if you want a new and fascinating insight into this world, I don't think any book will give you a better introduction to this field than this one.\" --Barry Wels, Founder and President, The open Organisation Of Lockpickers   \"You have exhausted your budgets on the myriad of high tech cyber threats and finally have time to take a breath. Just as you settle in your chair to review the dashboard which shows the fruits of your tireless effort, an alert hits your phone. The voice on the phone cries out 'The servers are GONE!' This book will show you what happens when attackers decide to 'get physical.\" --Chris Nickerson, Lares Consulting   \"The clear explanation and plentiful diagrams leave the reader with a clear idea of how lock mechanisms work, and the practice exercises that follow build on this knowledge to allow the reader to quickly progress before moving on to the simpler techniques, shimming and bumping...Overall the book does much to dispel the myth that lock-picking is an arcane, difficult art and puts the reader in a position to carry out more effective physical security reviews...In summary this is an excellent practical introduction to the subject and the publishers are to be congratulated for producing another good niche penetration testing book.\" --Nick Dunn, BCS, The Chartered Institute for IT   \"Deviant’s material is presented with rich, detailed diagrams and is offered in easy-to-follow lessons which allow even beginners to acquire the knowledge very quickly. Everything from straightforward lockpicking to quick-entry techniques like shimming, bumping, and bypassing is explained and show. Whether you’re being hired to penetrate security or simply trying to harden your own defenses, this book is essential.\" --The Journal of Law Enforcement   \"While reading this book, it will be difficult for you to sit calmly and go through it, you will be tempted to look for the locks around your house and start tinkering with it…. What makes this book easy to understand are the clear cut diagrams showing the internal design of locks. You will hardly find a page in this book without those design pictures and all of these are precise engineering-diagram types – not just some random lock pictures. It is very clear that author has taken great efforts to get those pictures right and this is what gives this book 5 star rank!\" --SecurityXploded Blog   \"There is a well known member of the locksport community called Deviant Ollam He has released a book on lockpicking and penetration testing of locks. Practical Lock Picking: A Physical Penetration Tester's Training Guide [Paperback] This man is an excellent teacher and has given many lectures on locks and picking.\" --Lockpicking.com   \"This is a fantastic book that I highly recommend if you have any interest in physical security. It's a great reference and guide book for getting started with lock picking, learning how locks work, and really motivates you to want to get your hands dirty trying out the techniques covered in the book.\" --Dark Readings Evil Bytes Blog   \"Great book for the beginner or an old pro. Been reading lock picking books for 35 years and this is one of the best... Deviant Ollam, one of the security industry's best-known lock picking teachers, has assembled an instructional manual geared specifically toward penetration testers. Unlike other texts on the subject (which tend to be either massive volumes detailing every conceivable style of lock or brief \"spy manuals\" that only skim the surface) this book is for INFOSEC professionals that need essential, core knowledge of lock picking and seek the ability to open most locks with relative ease.\" --e2e Security website   \"Be sure to check out his book as well: Practical Lock Picking: A Physical Penetration Tester's Training Guide. The book, published this past July by Syngress, comes with a DVD ‘filled with indispensible lock picking videos and color photos.\" --The Ethical Hacker website   \"Practical Lock Picking is an awesome book… Not only is PLP an incredible resource, it should also serve as a model text for others who want to write a good book… There is no filler material… the writing is exceptionally clear and methodical with extreme attention to detail and a master’s approach to educating the reader… The diagrams, pictures, and figures are superb… Overall, this book is helpful for those wishing to pick locks AND those who want to know how to write a good book.\" --TaoSecurity blog   \"…for those that have locksmithing in their blood, or want to get greater insights, the book will be a great resource that will help them get there.\" --Slashdot.com and RSA Conference, December 2012\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eForeword by Barry Wels Ethical Considerations by Babak Javadi Introduction 1. Fundamentals of Pin Tumbler and Wafer Locks 2. The Basics of Picking: Exploiting Weaknesses 3. Beginner Training: How to Get Very Good, Very Fast 4. Advanced Traiing: Learning Some Additional Skills 5. Quick-Entry Tricks: Shimming, Bumping, and Bypassing 6. They All Come Tumbling Down: Pin Tumblers in other Configurations Appendix. Guide to Tools and Toolkits","brand":"Syngress Media,U.S.","offers":[{"title":"Default Title","offer_id":48867695231319,"sku":"9781597499897","price":37.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781597499897.jpg?v=1722284519"},{"product_id":"the-open-organization-igniting-passion-and-performance-9781625275271","title":"The Open Organization: Igniting Passion and","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eTODAY'S LEADERS KNOW THAT SPEED and agility are the keys to any company's success, and yet many are frustrated that their organizations can't move fast enough to stay competitive. The typical chain of command is too slow; internal resources are too limited; people are already executing beyond normal expectations. As the pace accelerates, how do you inspire people's energy and creativity? How do you collaborate with customers, vendors, and partners to keep your organization on the cutting edge? What kind of organization matches the speed and complexity that businesses must master--and how do you build that organization?  Jim Whitehurst, CEO of Red Hat, one of the world's most revolutionary companies, shows how open principles of management--based on transparency, participation, and community--reinvent the organization for the fast-paced connected era. Whitehurst gives readers an insider's look into how an open and innovative organizational model works. He shows how to leverage it to build community, respond quickly to opportunities, harness resources and talent both inside and outside the organization, and inspire, motivate, and empower people at all levels to act with accountability.  The Open Organization is a must-read for leaders struggling to adapt their management practices to the values of the digital and social age. Brimming with Whitehurst's personal stories and candid advice for leading an open organization, as well as with instructive examples from employees and managers at Red Hat and companies such as Google, The Body Shop, and Whole Foods, this book provides the blueprint for reinventing your organization.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\"If you're looking for a good business book to dive into, add this to your list.\" -- The Huffington Post \"CEO Jim Whitehurst's The Open Organization is the best business book of the year.\" -- Seeking Alpha (seekingalpha.com) ADVANCE PRAISE for The Open Organization: MICHAEL DELL, Chairman and CEO, Dell-- \"In The Open Organization, Jim Whitehurst clearly demonstrates how building avidly engaged communities of employees, partners, and customers can ignite the kind of passion and innovation that drive outsized results for businesses and for society as a whole. This is a great read for anyone hoping to lead and succeed in a society being redefined by expectations of transparency, authenticity, access--and yes, openness.\" CHRIS ANDERSON, Cofounder and CEO, 3D Robotics; former Editor in Chief, Wired magazine-- \"In a wired world, everyone knows that management needs to change from 'command and control' to leadership based on transparency, collaboration, and participation. But the question is, how do you actually lead that way? Jim Whitehurst's interesting tale of his own reinvention as a leader, with lessons from other leaders in companies such as Whole Foods, Pixar, and Zappos, finally provides the blueprint that leaders have been seeking.\" JEANIE DANIEL DUCK, Former Senior Partner and Managing Director, The Boston Consulting Group; author, The Change Monster-- \"Many people are wary of change. For executives who worry about Millennial employees and the power of the internet, it is scary indeed. Yet those same employees could offer valuable new perspectives, ideas, and passion. The question is, how do today's managers capture those desirable attributes without setting off the perfect storm? The answers are in Jim Whitehurst's book.\" CHARLENE LI, Founder and CEO, Altimeter Group; author, The Engaged Leader and Open Leadership-- \"In today's disruptive economy, only the leaders--and their organizations--who are open and learn to adapt to the fast-changing needs of customers and employees will survive. Whitehurst speaks from personal experience about what works--and what doesn't--to foster openness and speed. If you have even an inkling of a desire to lead an innovative, fast-moving, and engaged organization, this book is for you.\" JOHN CHAMBERS, Chairman and CEO, Cisco-- \"With The Open Organization, Whitehurst takes us where all leaders need to be if we want to succeed in the future--outside of our traditional comfort zones.\"","brand":"Harvard Business School Publishing","offers":[{"title":"Default Title","offer_id":48867820405079,"sku":"9781625275271","price":19.8,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781625275271.jpg?v=1722285121"},{"product_id":"competing-on-analytics-updated-with-a-new-introduction-the-new-science-of-winning-9781633693722","title":"Competing on Analytics: Updated, with a New","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eThe New Edition of a Business Classic  This landmark work, the first to introduce business leaders to analytics, reveals how analytics are rewriting the rules of competition.  Updated with fresh content, Competing on Analytics provides the road map for becoming an analytical competitor, showing readers how to create new strategies for their organizations based on sophisticated analytics. Introducing a five-stage model of analytical competition, Davenport and Harris describe the typical behaviors, capabilities, and challenges of each stage. They explain how to assess your company’s capabilities and guide it toward the highest level of competition. With equal emphasis on two key resources, human and technological, this book reveals how even the most highly analytical companies can up their game.  With an emphasis on predictive, prescriptive, and autonomous analytics for marketing, supply chain, finance, M\u0026amp;A, operations, R\u0026amp;D, and HR, the book contains numerous new examples from different industries and business functions, such as Disney’s vacation experience, Google’s HR, UPS’s logistics, the Chicago Cubs’ training methods, and Firewire Surfboards’ customization. Additional new topics and research include:  Data scientists and what they doBig data and the changes it has wroughtHadoop and other open-source software for managing and analyzing dataData products—new products and services based on data and analyticsMachine learning and other AI technologiesThe Internet of Things and its implicationsNew computing architectures, including cloud computingEmbedding analytics within operational systemsVisual analytics   The business classic that turned a generation of leaders into analytical competitors, Competing on Analytics is the definitive guide for transforming your company’s fortunes in the age of analytics and big data.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003ePraise for the updated edition:  Paul Roma, Chief Analytics Officer, Deloitte Consulting LLP— “Competing on Analytics both captured and stimulated a revolution in the business landscape in 2007. It's great to have a new version that incorporates the latest concepts.”Gary Loveman, Executive Vice President, Consumer Health and Services, Aetna; former Chairman and CEO, Caesars Entertainment— “Nowhere is there a better case for analytics than in health care, where the opportunity exists to dramatically improve health and reduce cost by identifying and then closing gaps in care. As Davenport and Harris make clear, the challenges are organizational, not technological or empirical. It takes focused leadership and the establishment of deep analytic capability to drive sustained competitive differentiation.”  Praise for the original edition:  John Rowe, retired Chairman, President, and CEO, Exelon Corporation—“Competing on Analytics will be invaluable to anyone who is truly interested in making a difference in today's business world.”  Rob Neyer, former columnist, ESPN— “In business, as in baseball, the question isn’t whether or not you’ll jump into analytics; the question is when. Do you want to ride the analytics horse to profitability—or follow it with a shovel?”  Steve Maritz, Chairman and CEO, Maritz— “Davenport and Harris have raised the bar with their study and insights into how analytics can become a competitive advantage.”","brand":"Harvard Business Review Press","offers":[{"title":"Default Title","offer_id":48867864346967,"sku":"9781633693722","price":22.79,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781633693722.jpg?v=1722285329"},{"product_id":"the-science-of-personal-achievement-9781640954113","title":"The Science of Personal Achievement","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e","brand":"Sound Wisdom","offers":[{"title":"Default Title","offer_id":48867909075287,"sku":"9781640954113","price":13.56,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781640954113.jpg?v=1791475350"},{"product_id":"enterprise-architecture-fundamentals-using-the-pagoda-blueprint-9781642280494","title":"Enterprise Architecture Fundamentals: Using the","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e","brand":"Izzard Ink","offers":[{"title":"Default Title","offer_id":48867918610775,"sku":"9781642280494","price":35.1,"currency_code":"GBP","in_stock":true}]},{"product_id":"enterprise-architecture-fundamentals-using-the-pagoda-blueprint-9781642280616","title":"Enterprise Architecture Fundamentals: Using the","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e","brand":"Izzard Ink","offers":[{"title":"Default Title","offer_id":48867918840151,"sku":"9781642280616","price":31.46,"currency_code":"GBP","in_stock":true}]},{"product_id":"talent-the-market-cap-multiplier-9781646870776","title":"Talent: The Market Cap Multiplier","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\u003cstrong\u003eHow do some Companies Multiply their Market Cap several times over?\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003e\u003cem\u003eLearning  to build a high performing talent engine – today’s  strategic imperative!\u003c\/em\u003e\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003eIn this  book, General Atlantic’s Operating Partner Anish Batlaw and  veteran business advisor and \u003cem\u003eNew York  Times\u003c\/em\u003e bestselling author Ram Charan, show you how to  build and incentivize management teams that can multiply enterprise  value several times over in 4-5 years.\u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003eNo  matter how high your company’s growth goal is,  you’ll get from here to there by learning from this  book’s riveting narrative of the high-stakes personnel  decisions and bold actions taken by CEOs, investors, and boards who grew  six real—and world-class—companies, ranging from  ecommerce startups to major corporations like Johnson \u0026amp; Johnson.  Told from both authors’ firsthand vantage point inside each  company, and from Batlaw’s active role in shaping their  outcomes, TALENT offers a rare inside look at how shareholder value is  created when CEOs move with speed and accuracy to get the right  leadership teams in place. \u003c\/p\u003e \u003cp\u003e \u003c\/p\u003e \u003cp\u003eHow  can you be sure  that \u003cem\u003eyour \u003c\/em\u003ecompany can grow its  value as much as these six companies did? By learning from the versatile  and replicable methodology presented in this  book, which has worked effectively across geographies,  cultures, and sectors.  TALENT is the answer. Now is the  time.\u003c\/p\u003e","brand":"Ideapress Publishing","offers":[{"title":"Default Title","offer_id":48867984310615,"sku":"9781646870776","price":999.99,"currency_code":"GBP","in_stock":false}]},{"product_id":"business-analysis-9781780175102","title":"Business Analysis","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\u003cstrong\u003eBusiness analysis is a key discipline within business transformation projects. Too often business changes are introduced without such analysis, leading to failed projects, wasted investment and unnecessary business disruption. Effective business analysis enables greater project success, informed investment and beneficial business outcomes.\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003eBusiness Analysis describes the entire landscape for successful business change, explaining the range of services offered by business analysts, the lifecycles and approaches that may be applied, and the techniques that aid analytical thinking, visualisation and modelling. The new edition of this bestseller has been updated extensively to ensure that the guidance offered is highly practical and encompasses the latest developments within the business analysis profession. \u003c\/p\u003e \u003cp\u003eThis is a seminal text for business analysts, helping them to develop their understanding and skills and enabling them to develop their business analysis careers. It is also a key text for anyone working in organisations, whether driving change initiatives or enabling successful change outcomes.\u003c\/p\u003e \u003cp\u003eThis book is:\u003c\/p\u003e \u003cul\u003e\n\u003cli\u003eA practical and informative text, enabling business analysis and other business change professionals to develop their key knowledge and skills\u003c\/li\u003e\n\u003cli\u003eA readable and engaging journey through the business change lifecycle, the business analysis services and the toolkit required of a proficient business analyst\u003c\/li\u003e\n\u003cli\u003eSupports the BCS Business Analysis Certification Portfolio\u003c\/li\u003e\n\u003c\/ul\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003eBusiness analysis was something I simply did, rather than thinking of it as a profession; that was until I went to the launch of the first edition of Business Analysis. As the profession of business analysis continues to evolve and adapt to a changing environment, I’m delighted that this 4th edition continues to lead the way. It remains the ‘go-to’ book and most important guide for professional business analysts. Indispensable and invaluable. -- Dylan Jones * Deputy Director, Department for Work and Pensions *\u003cbr\u003eIn its fourth edition, Business Analysis continues to incorporate emerging concepts, clearly presented and easily read, reflecting the evolution of business analysis. It is the benchmark publication for any business analyst, to which readers will continue to return for reference and reassurance. -- Mark Wilson * Business Analysis Practice Manager, Allianz Insurance plc *\u003cbr\u003eThis updated edition supports the continued evolution of business analysis and remains the go-to resource for practicing business analysts to turn to throughout their careers. The inclusion of the Business Analysis Service Framework and a wealth of Lean and Agile techniques reflects the customer-centricity of business analysis in today’s world. -- Michelle Shakesheff * Head of Business Analysis, Close Brothers *\u003cbr\u003eBusiness Analysis has long been the key book for every self-respecting business analyst.  After six years of excellent service in its third edition, I am delighted that this fourth edition introduces a service framework and has captured advancements such as Agile, SIPOC and Design Thinking whilst maintaining the core integrity of traditional business analysis. -- Ian Richards * Director, Business Analysis, Capita *\u003cbr\u003eThe book that no business analyst should be without gets an up to the minute update that maintains its status as the primary reference on Business Analysis for change professionals everywhere. The wealth of material and scope of the updates ensure this edition is an invaluable addition to any business analyst’s bookshelf regardless of their experience! I heartily recommend it to anyone wishing to know more about this vital and rewarding role. -- David Beckham * Principal Consultant, ChuDo Consulting *\u003cbr\u003eThis much anticipated new edition does not disappoint! The BA Service perspective moves the profession forward in our understanding of how business analysis can be used to best effect within our organisations. From aspiring BAs to highly-experienced practitioners, this book is a must-read for all business analysts. -- Christina Lovelock * Co-Author of Delivering Business Analysis, and Busines Analysis Manager, University of Leeds *\u003cbr\u003eIn today's world where the role of the business analyst is being challenged like never before, this book is just what we need to ground us. We are business analysts and this highly recommended 4th edition reminds us of who we are, what we do and what we can achieve. -- Linda Parker * Business Analyst of the Year 2019, The Christon Blueprint *\u003cbr\u003eThis welcome update to the must-have text equips business analysts with the toolkit and information needed to tackle the shift to digital services and emphasis on customer service value. The addition of the Business Analysis Service Framework will help organisations take their BAs to the next level. -- Lyn Girvan * Head of Business Analysis, CMC Consultancy Partnership Ltd *\u003cbr\u003eThis book offers the why, what, and how of Business Analysis Service in plain terms.  It is packed with useful and practical concepts, frameworks, and techniques for business domain and requirements analysis in information systems service provision.  Essential reading for everyone already in or considering a career in business analysis, and for those in IS studies. -- Yin Leng Tan * Lecturer in Business Informatics, Henley Business School *\u003cbr\u003eI’ve used this book throughout my career and it is more complete than ever, covering the whole spectrum of activities in the BA-discipline. It is a very useful combination of available techniques and best practices on how to use them. It is a must-read for every business change professional. -- Geertje Appel * Business Analyst \u0026amp; Trainer, Le Blanc Advies *\u003cbr\u003eIf you only pick one book to learn about business analysis, this is it. Even after consulting on business change projects for over twenty years, this is my go-to book when I need to remind myself about how to do something. Put simply, it’s the best companion a business analyst can have. -- Joe Newbert * Chief Training Officer, Business Change Academy *\u003cbr\u003eThis fourth edition of the definitive Business Analysis text is the best so far and moves the discipline forward yet again. -- Paul Turner FBCS * Business Analysis examiner and mentor *\u003cbr\u003eThe part of the book I loved most was on workshops and the clarity created in discovery techniques such as free-form, round-robin brainwriting, etc. and visualization through user stories, mind maps, scenarios, rich pictures etc. These I believe are essential tools and techniques for any business analyst. -- Rumesh Wijetung * Director \/ Trainer at APPTRA Holdings (Pvt) Ltd \u0026amp; Agile Coach at Wiley Global Technology (Pvt) Ltd *\u003cbr\u003eThe first responsibility of a business analyst often seems to be defining the value of business analysis, especially within an Agile tech organisation. For this purpose, the 4th edition of Business Analysis is indispensable. Expect your copy to become your play-book, dotted with page markers and highlighted sections. -- Libby Vincent * Head of Business Analysis, JUST EAT *\u003cbr\u003eIn today’s complex world, the role of business analysis is evolving and changing. I am delighted to see that Business Analysis 4th edition is keeping pace with this. It gives essential guidance to anyone involved in business analysis activities at all levels of an organisation, from leadership roles to those involved in project and product development. -- Dot Tudor FBCS * Technical Director, TCC Ltd *\u003cbr\u003eEach new version of this book enhances the business analysis landscape, introducing new ways of approaching business analysis and mixing in trusted tools and techniques such as PESTLE and SWOT. The updated section on business services and process is of particular value in exploring organisational structure and supporting the need to identify and manage risk. -- Marie Bradley * Operational Compliance Director, adam\u0026amp;eveDDB *\u003cbr\u003eAfter a number of years in this profession, I can safely say this book is the one stop shop for business analysis! Whether you are looking to start a career as a business analyst, increase your current capability or just think in a more logical and structured fashion, the latest edition certainly doesn't disappoint. -- Jay Chavda * Head of Business Analysis, Inspired Thinking Group (ITG) *\u003cbr\u003eThe 4th edition of the Business Analysis offers a great way to brush up on or to learn new techniques. The book is easy to use offering the ability to jump in and out as required, providing a wealth of knowledge and best practices. -- Dan Senter * Data Governance Lead, nationalgrid *\u003cbr\u003eBAs are expected to tackle increasingly complex business problems in a demanding business landscape. The additional strategy execution techniques included in this 4th edition will be welcomed by BAs everywhere. Essential reading for BAs looking to elevate skill-sets and for organisations looking to optimise the BA role for competitive advantage. -- Alison Fairclough * Head of Business Analysis, Handelsbanken UK *\u003cbr\u003eThis 4th edition is a must-have book for all business analysts. I am delighted to see topics of service thinking, customer experience \u0026amp; Agile\/Lean included. In the evolving digital world, where the role of business analysts has been questioned, this book highlights the importance of BA function in organisations more than ever. -- Swati Shirsat * Business Analysis Consultant, Essency Consulting \u0026amp; Solutions Ltd *\u003cbr\u003eBusiness Analysis continues to evolve and reflect emerging trends, building upon solid analysis principles, interpreting and informing the analyst’s role and best practice. Whether starting your journey in the industry as an apprentice, or you are the head of practice, this continues to be the north star that will guide all. -- Gary Young * Head of Product Development, DVLA Information Technology Services *\u003cbr\u003eClear and readable, Business Analysis encompasses basic BA tools and techniques together with modern ideas such as design thinking and customer experience. If you are a business analyst wanting to do your job well, to constantly broaden your horizons and to maintain inspiration for your profession, this book is for you! -- Milena Mileva * Managing Consultant, PMBA *\u003cbr\u003eThis 4th edition brings business analysis centre-stage for the 21st-century organisation. It provides an excellent, up-to-date and comprehensive overview of the BA’s role, from the strategic ‘helicopter view’ to the detailed ‘snail's view’. We'll give this book to every apprentice and delegate we train. -- Dr Mike Goodland * Founder, Metadata Training *\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e1. What is business analysis? 2. The competencies of a business analyst 3. The strategic context for business analysis 4. The business analysis service framework 5. Investigating the business situation 6. Analysing and managing stakeholders 7. Improving business services and processes 8. Defining the solution 9. Making the business case 10. Establishing the requirements 11. Documenting and modelling requirements 12. Validating and managing requirements 13. Delivering the requirements 14. Delivering the business solution Supplementary chapter: BCS business analysis certification portfolio","brand":"BCS Learning \u0026 Development Limited","offers":[{"title":"Default Title","offer_id":48868182786391,"sku":"9781780175102","price":47.49,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781780175102.jpg?v=1722286781"}],"url":"https:\/\/bookcurl.com\/collections\/knowledge-management.oembed?page=12","provider":"Book Curl","version":"1.0","type":"link"}