{"title":"Civil service and public sector Books","description":"","products":[{"product_id":"making-social-spending-work-9781108478168","title":"Making Social Spending Work","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eHow does social spending relate to economic growth and which countries have got this right and wrong? Peter H. Lindert provides a compelling global guide to public education, health care, pensions, and welfare provision, and links them to inequality and fiscal redistribution.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e'It's hard to think of anyone who has had such a profound effect on the way we think about political economy. This remarkable book gives us all more to chew over. Peter Lindert continues to set the agenda.' James A. Robinson, co-author of Why Nations Fail\u003cbr\u003e'Surprise! There are free lunches. But they may be running out soon. Learn why they exist and threats on the horizon to the many benefits of generous social spending from Peter Lindert's informative and readable book.' Claudia Goldin, co-author of The Race between Education and Technology\u003cbr\u003e'Why do we have government-financed social spending? Why did it emerge rather late in human history? What has it accomplished? These are some of the fundamental questions that Peter Lindert asks in his monumental Making Social Spending Work. Lindert's study of education, health care, old-age spending around the world could not have been more timely: these issues are again at the forefront of the political agenda.' Branko Milanovic, author of Capitalism, Alone\u003cbr\u003e'A must read for anyone interested in promoting just and sustainable growth. With pristine clarity, Lindert explains why social spending has risen everywhere. Using history and solid empirical evidence he debunks myths about negative effects and proposes new policies to facilitate inclusive growth and design a new social contract.' Nora Lustig, editor of Commitment to Equity Handbook\u003cbr\u003e'A magisterial examination of the historical, economic and political forces shaping the Welfare State, from its incipient beginnings in Fifteenth Century Europe to the rise of conditional cash transfers in Latin America in the 1990s. A must-read for anyone interested in rethinking the role of the State after the pandemic.' Francisco H. G. Ferreira, co-author of Economic Mobility and the Rise of the Latin American Middle Class\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eList of Figures; List of Tables; Part I. Overview: 1. Enduring Issues; 2. Findings and Lessons; Part II. The Long Rise, and its Causes: 3. Why Poor Relief Arrived So Late; 4. The Dawn of Mass Schooling before 1914; 5. Public Education since 1914; 6. More, but Different, Social Spending in Rich Countries since 1914; 7. Is the Rest of the World Following a Different Path?; Part III. What Effects?: 8. Effects on Growth, Jobs, and Life; 9. Why No Net Loss of GDP or Work?; 10. Do the Rich Pay the Poor for All This?; Part IV. Confronting Threats: 11. Do Immigration Tensions Fray the Safety Nets?; 12. Pensions and the Curse of Long Life; 13. Approaches to Public Pension Reform; 14. Borrowing Social-Spending Lessons; Appendix A. Sources and Notes for Chapters 3 and 4; Appendix B. Sources and Notes for Chapter 10; Appendix C. Chapter 12's Pension Accounting – Equations and Forecasts; Acknowledgements; Notes; References; Index.","brand":"Cambridge University Press","offers":[{"title":"Default Title","offer_id":48738304688471,"sku":"9781108478168","price":25.65,"currency_code":"GBP","in_stock":true}]},{"product_id":"monte-carlo-methods-in-financial-engineering-9781441918222","title":"Monte Carlo Methods in Financial Engineering","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eFrom the reviews: Paul Glasserman has written an astonishingly good book that bridges financial engineering and the Monte Carlo method. The book will appeal to graduate students, researchers, and most of                            all, practicing financial engineers [...] So often, financial engineering texts are very theoretical. This book is not. --Glyn Holton, Contingency Analysis\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\"\u003cstrong\u003ePaul Glasserman has written an astonishingly good book that bridges financial engineering and the Monte Carlo method. The book will appeal to graduate students, researchers, and most of all, practicing financial engineers … You will want to have prior knowledge of both the Monte Carlo method and financial engineering. If you do, you will find the book to be a goldmine … So often, financial engineering texts are very theoretical. This book is not. The Monte Carlo method serves as a unifying theme that motivates practical discussions of how to implement real models on real trading floors. You will learn plenty of financial engineering amidst these pages. The writing is a pleasure to read. Topics are timely and relevant. Glasserman's is a must-have book for financial engineers.\" -Glyn Holton, Contingency AnalysisMathematical Reviews, 2004: \"... this book is very comprehensive, up-to-date and useful tool for those who are interested in implementing Monte Carlo methods in a financial context.\"\u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003eFrom the reviews:\u003c\/p\u003e \u003cp\u003e\u003c\/p\u003e \u003cp\u003e\"This recent book is a valuable addition to the references devoted to Monte Carlo methods. … the author succeeded in choosing the most actual topics in financial engineering and in presenting them in an appropriate way by keeping a suitable balance between mathematical rigour and an audience friendly language. … To help the reader, three appendices provide basic results on convergence concepts … . A large bibliography of 358 entries accompanies this text. In short, the reader will find this book extremely lucid and useful.\" (Radu Theodorescu, Zentralblatt MATH, Vol. 1038 (13), 2004)\u003c\/p\u003e \u003cp\u003e\"To keep it short, let me summarize the recension in one phrase: Paul Glausserman’s book is a ‘strong buy’ for everybody in the financial community. … one gets 596 pages full of valuable information on all aspects of Monte Carlo simulation. … Altogether, I can encourage everyone interested in Monte Carlo methods in finance to read the book. It is very well written … comes with a carefully selected bibliography (358 references) and a helpful index, thus making it really worth the buy.\" (Ralf Werner, OR – Spectrum Operations Research Spectrum, Issue 27, 2005)\u003c\/p\u003e \u003cp\u003e\"Glasserman’s new book is a remarkable presentation of the current state of the art of Monte Carlo Methods in Financial Engineering. … lot of material which is sometimes hard to access has been composed into one volume. … a high quality monograph which is both suitable as a reference for practitioners and researchers as well as a textbook … . The list of references is by itself a valuable aspect. The refreshing writing style of the author is tailor-made for the thirsty reader … .\" (Uwe Wystup, www.mathfinance.de, November, 2003)\u003c\/p\u003e \u003cp\u003e\"Paul Glasserman has written an astonishingly good book that bridges financial engineering and the Monte Carlo method. The book will appeal to graduate students, researchers, and most of all, practicing financial engineers. It is an advanced book. … The presentation is masterful. … You will learn plenty of financial engineering amidst the pages. The writing is a pleasure to read. Topics are timely and relevant. Glasserman’s is a must-have book for financial engineers.\" (www.riskbook.com, Dezember, 2003)\u003c\/p\u003e \u003cp\u003e\"This book is divided into three parts. … the aim of the author is … to give a precise description of the different techniques in order to facilitate their implementation. In my opinion, this book is a very comprehensive, up-to-date and useful tool for those who are interested in implementing Monte Carlo methods in a financial context.\" (Benjamin Jourdain, Mathematical Reviews, 2004g)\u003c\/p\u003e \u003cp\u003e\"The publication of this book is an important event in computational finance. For many years, Monte Carlo methods have been successfully applied to solve diverse problems in financial mathematics. By publishing this book the author deserves much credit for a very good attempt to lift such applications to a new level. … the book may well become a major reference in the field of applications of Monte Carlo methods in financial engineering. This is because the book is well structured and well written … .\" (A Zhigljavsky, Journal of the Operational Research Society, Vol. 57, 2006)\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eFoundations.- Generating Random Numbers and Random Variables.- Generating Sample Paths.- Variance Reduction Techniques.- Quasi-Monte Carlo Methods.- Discretization Methods.- Estimating Sensitivities.- Pricing American Options.- Applications in Risk Management.- Appendices","brand":"Springer-Verlag New York Inc.","offers":[{"title":"Default Title","offer_id":48739209445719,"sku":"9781441918222","price":44.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781441918222.jpg?v=1720051497"},{"product_id":"no-tradesmen-and-no-women-the-origins-of-the-british-civil-service-9781785904523","title":"No Tradesmen and No Women: The Origins of the","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eIs our civil service fit for purpose? Michael Coolican takes John Reid's damning statement about the Home Office as his point of departure for a comprehensive overview and evaluation of the machinery behind the government and the people who make public services work on a daily basis.   Beginning with Henry VIII's chief minister Thomas Cromwell, Michael Coolican takes us on an odyssey through the history of the British civil service, starting with a time when public positions were sold and traded through Royal Warrant. Coolican examines the radical reforms of the Victorian era which entrenched a culture of elitism, misogyny and distrust of high-quality data as a basis for decision making, that, in some areas, persists to this day.   A former high-level civil servant with forty years of experience, Coolican has produced a pithy and, where necessary, ruthless analysis of the civil service and its relationship with government, especially at Cabinet level, bringing to bear detailed and extensive research informed by a true insider.","brand":"Biteback Publishing","offers":[{"title":"Default Title","offer_id":48741390745943,"sku":"9781785904523","price":18.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781785904523.jpg?v=1720057432"},{"product_id":"conceptualising-risk-assessment-and-management-across-the-public-sector-from-theory-to-practice-9781800436930","title":"Conceptualising Risk Assessment and Management","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eRisk assessment and risk management are essential across the public sector to improve processes and outcomes. However, there is little clarity over what this actually means. This lack of understanding leads to a wide variation in risk assessment and management practice and to miscommunications of risk across professions, creating further barriers to interprofessional practice and co-creation of value across the public sector. Despite these challenges, there is a concurrent expectation that risk assessment and risk management be carried out across the sector to the highest standard, which inevitably becomes problematic.\u003c\/p\u003e \u003cp\u003e\u003cem\u003eConceptualising Risk Assessment and Management across the Public Sector\u003c\/em\u003e explores concepts and applications of risk across the public sector to aid risk professionals in establishing a clearer understanding of what risk assessment and management is, how they might be unified across the sector, and how and where deviations across professions are needed. This book addresses these issues through providing a theory-informed discussion on the conceptualisations of risk, risk assessment, and risk management across the public sector, and through identifying where shared values and where differences exist across professions. Guidance on interprofessional risk practice and risk communication to overcome barriers is offered using a combination of theoretically underpinned approaches and exemplars from practice, presented to have broad applicability across the public sector rather than being siloed within a specific professional grouping or theoretical paradigm.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eChapter 1. What is Risk? \u003cbr\u003e Chapter 2. Risk Assessment: The Three Eras of Risk Assessment \u003cbr\u003e Chapter 3. Risk Management \u003cbr\u003e Chapter 4. Risk Communication \u003cbr\u003e Chapter 5. Impacting on Decision Making and Outcomes \u003cbr\u003e Chapter 6. Inter-Professional Risk Practice and Co-Creation of Value in the Public Sector \u003cbr\u003e Concluding Remarks\u003c\/p\u003e","brand":"Emerald Publishing Limited","offers":[{"title":"Default Title","offer_id":48741739495767,"sku":"9781800436930","price":45.59,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781800436930.jpg?v=1720058638"},{"product_id":"excellence-in-public-sector-procurement-how-to-control-costs-and-add-value-9781903499665","title":"Excellence in Public Sector Procurement: How to","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e","brand":"Cambridge Media Group","offers":[{"title":"Default Title","offer_id":48742433522007,"sku":"9781903499665","price":16.1,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781903499665.jpg?v=1720061374"},{"product_id":"good-to-great-and-the-social-sectors-a-monograph-to-accompany-good-to-great-9781905211326","title":"Good to Great and the Social Sectors: A Monograph","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e'We must reject the idea - well-intentioned, but dead wrong - that the primary path to greatness in the social sectors is to become \"more like a business\".' \u003cbr\u003e\u003cbr\u003eSo begins this astonishingly blunt and timely manifesto by leading business thinker Jim Collins. Rejecting the belief, common among politicians, that all would be well in society if only the public sector operated more like the private sector, he sets out a radically new approach to creating successful hospitals, police forces, universities, charities, and other non-profit-making organisations. In the process he rejects many deep-rooted assumptions: that somehow it's possible to measure social bodies in purely financial terms; that they can be managed like traditional businesses; that they can be transformed simply by throwing money at them. Instead he argues for radical new attitudes and strategies, using the analytical approach and clear thinking that lie at the heart of \u003ci\u003eGood to Great. \u003c\/i\u003e\u003c\/p\u003e","brand":"Cornerstone","offers":[{"title":"Default Title","offer_id":48742449447255,"sku":"9781905211326","price":8.54,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781905211326.jpg?v=1720061439"},{"product_id":"a-history-of-chess-in-the-english-civil-service-9781913567699","title":"A History of Chess in the English Civil Service","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eThis book covers more than a hundred years of chess in the Civil Service, with information about the clubs, the individuals, the events they contested, the successes, and the arguments that sometimes resulted.  Clubs regularly featured leading players of the day and the Civil Service representative team frequently beat strong counties in 50-board matches, as well as participating in a mammoth 500-board match against the rest of England. Names of chess clubs bring a whiff of nostalgia, with India Office, War Office and Civil Service Rifles no longer in existence. Leading players served their country not only in their departments, but at establishments like Bletchley Park in the Second World War. Several civil servants represented their country in international matches. Over a thousand players participated in the league at one stage.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003ePreface and Acknowledgements\t7 Abbreviations and Acronyms\t10 Chapter 1 1845 - 1927 Beginnings\t13 Chapter 2 1927 – 1939 CSCA Merger to World War II\t60 Chapter 3 1939 – 1946 Espionage, World War II and the Advent of Computers \t94 Chapter 4 1946 – 1967 Hitting the Heights\t111 Chapter 5 1967 – 1983 Modernization\t162 Chapter 6 1983 – 1998 Drama follows Drama\t216 Chapter 7 1999 – 2016 Decline and Fall\t283 Annex Articles by E C Baker, M.B.E.\t333 Club Histories Correspondence Chess \t390 Biographies\t397 Trophy Winners \u0026amp; Officials\t487 Literature Sources etc.\t527","brand":"The Conrad Press","offers":[{"title":"Default Title","offer_id":48742741573975,"sku":"9781913567699","price":9.49,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781913567699.jpg?v=1720062635"},{"product_id":"ye-shall-know-them-by-their-fruits-a-mixed-methods-study-on-corruption-competitiveness-and-christianity-in-europe-and-the-americas-9783030785000","title":"“Ye Shall Know Them by Their Fruits”: A Mixed","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eWhy are historically Catholic countries and regions generally more corrupt and less competitive than historically Protestant ones? How has institutionalization of religion influenced the prosperity of countries in Europe and the Americas?\u003c\/p\u003e\u003cp\u003eThis open access book addresses these critical questions by elucidating the hegemonic and emancipatory religious factors leading to these dissimilarities between countries. The book features up-to-date mixed methods from interdisciplinary research contributing to existing studies in the sociology of religion field by demonstrating—for the first time—the effect of the mutually reinforcing configuration of multiple prosperity triggers (religion–politics–environment). It demonstrates the differences in the institutionalization of Roman Catholicism and Protestantism by applying quantitative and qualitative methods and by performing a qualitative comparative analysis (QCA) of 65 countries. The author also provides a comprehensive survey and results of empirical research on different theories of development, focusing on the influence of religion.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003ePart I: Introductory Considerations and Research Setting.- 1. Introduction.- 2. Research Setting.- Part II: Conceptual Framework.- 3. The Outcome (Criterion Variables).- 4. Diagnosing Corruption and Prosperity in Europe and the Americas (A).- 5. Conditions (Predictor Variables): Theories Explaining Prosperity Differences  (B), (C), (D), (E).- Part III: Theoretical Foundations.- 6. Corruption and Religion (A), (B), (1).- 7. Prosperity and Religion (A), (B), (1).- 8. Institutions, Corruption\/Prosperity, and Religion (A), (B), (D), (1), (3), (6).- 9. Education, Religion, and Corruption\/Prosperity (A), (B), (C), (1), (2).- 10. Culture, Religion, and Corruption\/Prosperity (A), (B), (C), (1), (2).- 11. Language and Religion.- 12. Environment\/Geography and Prosperity\/Transparency (E), (4), (7).- Part IV: Research Paradigms, Methodology, and Research Design.- 13. Applied Research Paradigms.- 14. Methodology.- Part V: Empirical Results.- 15. Component 1 (Macro): Quantitative (Regression) Analysis.- 16. Component 2 (Meso): Qualitative Comparative Analysis (QCA).- Part VI: Component 3 (Micro).- 17. Case Selection Criteria, Methods, and Data Treatment.- 18.    a) Switzerland: Extreme Positive Case Study (Worldwide).- 19. b) Uruguay: Extreme Positive Case Study (Latin America).- 20. c) Cuba: A Sui Generis Case Study (Communist proxy).- 21. d) Colombia: Extreme Negative Case Study.- 22. Summary Overview of the Four Case Studies.- Part VII: Discussion and Conclusions.- 23. Integrative Conclusions.- 24. Other Considerations.- 25. Concluding Remarks.","brand":"Springer Nature Switzerland AG","offers":[{"title":"Default Title","offer_id":48743049822551,"sku":"9783030785000","price":34.99,"currency_code":"GBP","in_stock":true}]},{"product_id":"track-iii-actions-transforming-protracted-political-conflicts-from-the-bottom-up-9783110698312","title":"Track III Actions: Transforming Protracted","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eSince the end of the Cold War in the early ’90s, a multi-track approach to peacemaking has been developed by academics and practitioners to bring political and civil society leaders together from across the divide of contested societies to find ways out of the conflict. Much of the focus up to now has been given to the strategic contribution of Track II conflict analysis and problem-solving workshops. \u003c\/p\u003e \u003cp\u003eThis book puts the spotlight on the role that grassroots leaders and citizens can play at Track III level in the community in building and strengthening a bottom-up approach to conflict transformation following protracted conflicts. In Part 1, the focus is on the post-conflict situation of Northern Ireland twenty years after the Belfast Good Friday Agreement. Part 2 portrays scholarly and practitioners’ perspectives and actions in communities and organizations designed to build partnerships in order to counteract the legacies of active protracted conflict. \u003c\/p\u003e \u003cul\u003e\n\u003cli\u003ePlots the role of Track III approaches within a multi-track peacemaking pyramid in the protracted conflict and post-conflict phases of confl ict transformation. \u003c\/li\u003e\n\u003cli\u003eProvides case studies on how to engage community leaders in thinking together how to work with deep-seated legacies of protracted conflicts. \u003c\/li\u003e\n\u003cli\u003eExplores the contribution of bottom-up models to build intergroup partnerships within and between local communities. \u003c\/li\u003e\n\u003cli\u003eFocuses on the interface between research and practice. \u003c\/li\u003e\n\u003c\/ul\u003e","brand":"De Gruyter","offers":[{"title":"Default Title","offer_id":48743089930583,"sku":"9783110698312","price":85.5,"currency_code":"GBP","in_stock":true}]},{"product_id":"creating-public-value-9780674175587","title":"Creating Public Value","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eMoore presents his summation of 15 years of research, observation, and teaching about what public-sector executives should do to improve the performance of public enterprises. This book explicates some of the richest cases used at Harvard’s Kennedy School of Government and illuminates their broader lessons for government managers.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003eIf you haven’t been able to slip out to Harvard University’s John F. Kennedy School of Government for the latest in public management training, Mark Moore’s book…will bring you up to speed. * National Journal *\u003cbr\u003eBasing extended and thoughtful analyses and comments on a series of cases in managing an assortment of federal, state, and local public agencies (libraries, the EPA, a department of child and youth services, a redevelopment agency, the Centers for Disease Control, a housing authority, and a police department), Kennedy School professor Mark Moore seeks to expand the traditional bureaucratic conceptions of public administration. * ARNOVA News *\u003cbr\u003e[An] important argument to counter the image of the rigid bureaucrat, with case studies of youth services, a library, a redevelopment project, a police department, and a housing authority. * Future Survey *\u003cbr\u003eThis is at once the most broadly thoughtful and specifically useful book I’ve read in the field of public management. -- Hale Champion, former Undersecretary of the U.S. Department of Health, Education, and Welfare\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eAcknowledgments Introduction   Purposes     Sources and Methods     Tests    1. Managerial Imagination   The Town Librarian and the Latchkey Children    Public Managers and Public Management    An Alternative Approach to Public Administration    PART I ENVISIONING PUBLIC VALUE    2. Defining Public Value   The Aim of Managerial Work   Different Standards for Reckoning Public Value    Municipal Sanitation: An Example   Toward a Managerial View of Public Value    3. Organizational Strategy in the Public Sector   William Ruckeishaus and the Environmental Protection Agency     Jerome Miller and the Department of Youth Services    Managerial Discretion and Leadership in the Public Sector   Defining Mission and Goals in the Private Sector   Defining Mission and Goals in the Public Sector   The Mission of the EPA: Pollution Abatement   The Mission of DYS: Humanizing the Treatment of Children   The Managerial Utility of Mission Statements    Evaluative Criteria for Organizational Strategies     PART II BUILDING SUPPORT AND LEGITIMACY    4. Mobilizing Support, Legitimacy, and Coproduction: The Functions of Political Management   Miles Mahoney and Park Plaza   David Sencer and the Threat of Swine flu   Political Management: A Key Managerial Function    Who Is Important in Political Management   Combining Diverse Interests and Values   The Dynamics of the Authorizing Environment   The Challenge of Political Management     5. Advocacy, Negotiation, and Leadership: The Techniques of Political Management   Mahoney's Initiatives   Sencer's Initiatives   Evaluation   The Ethics and Techniques of Political Management   Entrepreneurial Advocacy    Managing Policy Development   Negotiation   Public Deliberation, Social Learning, and Leadership   Public Sector Marketing and Strategic Communication    Helping to Define and Produce Public Value     PART III DELIVERING PUBLIC VALUE    6. Reengineering Public Sector Production: The Function of Operational Management   Harry Spence and the Boston Housing Authority    Lee Brown and the Houston Police Department    The Function of Operational Management   Defining Organizational Mission and Product   Redesigning Production Processes    Using Administrative Systems to Influence Operations    Innovating and Capitalizing    From Diagnosis to Intervention     7. Implementing Strategy: The Techniques of Operational Management   Spence: Rehabilitating Public Housing in Boston   Brown: Exploring the Frontiers of Policing   Reengineering Organizations: What Strategic Managers Think and Do    Acting in a Stream     Conclusion: Acting for a Divided, Uncertain Society   Ethical Challenges of Public Leadership   Psychological Challenges of Public Leadership    Notes    Index","brand":"Harvard University Press","offers":[{"title":"Default Title","offer_id":48865481851223,"sku":"9780674175587","price":35.06,"currency_code":"GBP","in_stock":true}]},{"product_id":"catalytic-leadership-9780787909178","title":"Catalytic Leadership","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eJeff Luke''s book is simply outstanding and a must read for those public leaders interested in advancing the common good.\u003cbr\u003e ?John Bryson, professor of planing and public affairs in the Hubert H. Humphrey Institute of Public Affairs at the University of Minnesota and author of Strategic Planning for Public and Nonprofit Organizations\u003cbr\u003e \u003cbr\u003e This groundbreaking guide presents a new kind of leadership that addresses the complex problems facing today''s public leaders. These issues?such as economic development, homelessness, teen pregnancy, and many others?are interconnected in nature and have no quick fix solutions. Leaders in federal, state and local agencies must reach out beyond their boundaries to engage a much broader group of stakeholders to create sustainable strategies to address them. The catalytic leader brings together diverse individuals from multiple agencies to address interconnected public problems and work together toward solutions.\u003cbr\u003e \u003cbr\u003e Filled with case \u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\"Jeff Luke's book is simply outstanding and a must read for those public leaders interested in advancing the common good.\" --?John Bryson, professor of planning and public affairs in the Hubert H. Humphrey Institute of Public Affairs at the University of Minnesota and author of Strategic Planning for Public and Nonprofit Organizations\u003cbr\u003e \u003cbr\u003e \"This is a must read for anyone interested in having a positive impact on the future of his or her community.\" --?Randall Franke, Commissioner, Marion County, Oregon\u003cbr\u003e \u003cbr\u003e \"Jeff Luke has courageously taken on describing in depth what it takes to make progress in an interconnected world. He has done it by recognizing that the new complex stew of theory, practice, and personal skills are what policy makers need for success. Jeff Luke is a keen observer and thoughtful commentator on leadership for the next century.\" --?Beverly Stein, chair and chief executive, Multnomah County Board of Commissioners\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eTHE CHALLENGE FACING PUBLIC LEADERS.\u003cbr\u003e \u003cbr\u003e The Interconnected Nature of Public Problems.\u003cbr\u003e \u003cbr\u003e Defining Public Leadership.\u003cbr\u003e \u003cbr\u003e THE CATALYTIC TASKS OF PUBLIC LEADERSHIP.\u003cbr\u003e \u003cbr\u003e Raising Awareness: Focusing Public Attention on the Issue.\u003cbr\u003e \u003cbr\u003e Forming Working Groups: Bringing People Together to Address the Problem.\u003cbr\u003e \u003cbr\u003e Creating Strategies: Stimulating Multiple Strategies and Options for Action.\u003cbr\u003e \u003cbr\u003e Sustaining Action: Implementing Strategies and Maintaining Momentum.\u003cbr\u003e \u003cbr\u003e THE FOUNDAMENTAL SKILLS FOR CATALYTIC LEADERS.\u003cbr\u003e \u003cbr\u003e Thinking and Acting Strategically.\u003cbr\u003e \u003cbr\u003e Facilitating Productive Working Groups.\u003cbr\u003e \u003cbr\u003e Leading from Personal Passion and Strength of Character.","brand":"John Wiley \u0026 Sons Inc","offers":[{"title":"Default Title","offer_id":48865896661335,"sku":"9780787909178","price":40.38,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780787909178.jpg?v=1722276099"},{"product_id":"branding-for-the-public-sector-9781118756317","title":"Branding for the Public Sector","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eHow to apply for-profit marketing strategies to non-profit organizations    Branding for the Public Sector presents powerful and effective branding strategies for the public sector illustrated through case studies and examples.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cp\u003ePreface vii\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart One: The Importance of Branding and Building Brand Strategy 1\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e1 The Public Sector and Branding 5\u003c\/p\u003e \u003cp\u003e2 Public Sector Brand Categories 19\u003c\/p\u003e \u003cp\u003e3 The Nation Brand Effect and Brand Architecture 47\u003c\/p\u003e \u003cp\u003e4 Building a Power Public Sector Brand: Visions, Values, Emotions and Personalities 67\u003c\/p\u003e \u003cp\u003e5 Brand Positioning 99\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart Two: Implementing and Managing Public Sector Brands 141\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e6 Public Sector Brand Management 145\u003c\/p\u003e \u003cp\u003e7 Brand Communications Strategy 173\u003c\/p\u003e \u003cp\u003e8 Brand Engagement 203\u003c\/p\u003e \u003cp\u003e9 Tracking Brand Success 221\u003c\/p\u003e \u003cp\u003e10 The Future of Public Sector Branding 243\u003c\/p\u003e \u003cp\u003eAuthor biography 267\u003c\/p\u003e \u003cp\u003eAcknowledgements 269\u003c\/p\u003e \u003cp\u003eIndex 271\u003c\/p\u003e","brand":"John Wiley \u0026 Sons Inc","offers":[{"title":"Default Title","offer_id":48866377433431,"sku":"9781118756317","price":21.24,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781118756317.jpg?v=1722278362"},{"product_id":"policymaking-as-designing-9781447365938","title":"PolicyMaking as Designing","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eFirst published as a special issue of Policy \u0026amp; Politics, this book presents original critical reflections on the value of design approaches and how they relate to the classical idea of public administration as a design science.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e1. Improving Public Policy and Administration: Exploring the Potential of Design – Arwin Van Buuren, Jenny M Lewis, B Guy Peters and William Voorberg 2. Applying Design in Public Administration: A Literature Review to Explore the State of the Art – Margot Hermus, Arwin Van Buuren and Victor Bekkers 3. Challenges in Applying Design Thinking to Public Policy: Dealing with the Varieties of Policy Formulation and Their Vicissitudes – Michael Howlett 4. Designing Environments for Experimentation, Learning and Innovation in Public Policy and Governance – Maurits Waardenburg, Martijn Groenleer and Jorrit De Jong 5. Policy Labs: The Next Frontier of Policy Design and Evaluation? – Karol Olejniczak, Sylwia Borkowska-Waszak, Anna Domaradzka-Widła and Yaerin Park 6. When Design Meets Power: Design Thinking, Public Sector Innovation and the Politics of Policymaking – Jenny M Lewis, Michael McGann and Emma Blomkamp 7. Designing Institutions for Designing Policy – B Guy Peters 8. Applying Design Science in Public Policy and Administration Research – A Georges L Romme and Albert Meijer 9. Using a Design Approach to Create Collaborative Governance – John M Bryson, Barbara Crosby and Danbi SEO 10. Policy-Making as Designing: Taking Stock and Looking Forward – Arwin Van Buuren, Jenny M Lewis, B Guy Peters and William Voorberg","brand":"Bristol University Press","offers":[{"title":"Default Title","offer_id":48867109962071,"sku":"9781447365938","price":76.5,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781447365938.jpg?v=1722281734"},{"product_id":"the-role-of-the-public-sector-economics-and-society-9781803925608","title":"The Role of the Public Sector: Economics and","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eAt last – a textbook on the public sector for students of social policy, public policy, political science and sociology. This book explains why we have a public sector and what tasks it is expected to perform.\u003cp\u003e\u003cbr\u003e\u003cbr\u003eBent Greve presents the key strengths and weaknesses of the public sector in modern European societies in a clear and straightforward fashion. He also highlights the new challenges the sector faces, including changes in global development, demography and technology.\u003c\/p\u003e\u003cp\u003e\u003cbr\u003e\u003cbr\u003ePublic and private sectors are highly interdependent and Greve explores this relationship and the consequences of choosing different public expenditures and financing. He addresses differences across affluent European economies and demonstrates how countries can develop society as desired whilst ensuring that their economies remain resilient to external crises, such as the financial crisis of 2008 or the Covid-19 pandemic.\u003c\/p\u003e\u003cp\u003e\u003cbr\u003e\u003cbr\u003eHighly accessible and informative, this book will be a valuable resource for lecturers and students of social policy, public policy, political science and economic sociology. It is also essential reading for students of public sector management and administration who need to understand the fundamentals of public sector economics and political economy. Its novel interpretation of the broader role of the public sector will also be beneficial for practitioners and policy makers.\u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\u003ci\u003e‘Recent years have witnessed the “Return of the State” after decades of spreading neo-liberalism and market ideology. Bent Greve’s book is a very well written text able to capture the old and new roles of the public sector in contemporary societies. It provides interesting and valuable insights both for scholars and students into how the relationship between the state, the market and society has been evolving and the present and future challenges.’\u003c\/i\u003e -- Emmanuele Pavolini, University of Macerata, Italy\u003cbr\u003e\u003ci\u003e‘What is the public sector? Why is public spending necessary, and how is it funded and managed? Greve offers a clear, non-ideological account of the nature of the public sector in developed economies. His analysis of the complex connections between public and private, state and market, provides readers with a timely guide to this most fundamental of all relationships in the public sphere.’\u003c\/i\u003e -- Nick Ellison, University of York, UK\u003cbr\u003e\u003ci\u003e‘This book is an excellent guide for students and professionals in public and social policy, helping them to understand the economic issues in policy making. The key concepts in public sector economics are clearly presented, with explanations of current debates and references to the most recent literature. The multiple economic and social effects of public sector and welfare state measures, and their mutual relationships are also well explained. Bent Greve illuminates the conceptual debate with compelling empirical illustrations which spark and maintain the interest of the reader. Last, but not the least, Greve accentuates new important topics not commonly included in textbooks: the social investment perspective and the consequences of this for policy making, international influences on national public sector economics (including EMU), and current developmental challenges for the public sector such as societal ageing, external shocks on economies and technological change.’\u003c\/i\u003e -- Tomáš Sirovátka, Masaryk University, Czechia\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eContents: Preface  1. The role of the public sector  2. Allocation, distribution and stabilization  3. Market failure and other reasons for public interventions  4. Size of the public sector  5. Taxation and impact on societies  6. Fiscal policy – what works what does not work  7. Steering of the public sector economy  8. In-cash benefits – the role of the public sector  9. In-kind benefits – the service of the public sector  10. International influence, including the Economic and Monetary Union  11. A social investment perspective on public sector spending  12. Challenges for the public sector – a few concluding remarks   Index","brand":"Edward Elgar Publishing Ltd","offers":[{"title":"Default Title","offer_id":48868560011607,"sku":"9781803925608","price":78.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781803925608.jpg?v=1722288629"},{"product_id":"delivering-excellence-in-health-and-social-care-9780335208883","title":"Delivering Excellence In Health And Social Care","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\"...this is going to be a very useful book. It provides an authoritative overview of approaches to quality management contextualised to health and social care.\" - Joe Walsh, Independent Management Consultant, formerly Assistant Director of Social Services at the Royal Borough of Kingston upon Thames  \u003cbr\u003e\"...the author's wealth of knowledge of the public sector is drawn upon to provide an array of interesting and apposite case studies which illustrate  his main themes.  As a consequence the book will be useful, not only to those who want an academic perspective, but to anyone concerned with improving the service that they provide\".  - David Fillingham, Director of NHS Modernisation Agency \u003cbr\u003e\u003cbr\u003eMany organizations in health and social care are striving to implement the ideas of organizational excellence, performance measurement and process improvement, in the context of a large number of government initiatives including the NHS Plan, Best Value, Clinical Governance and Quality Protect\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\"...this is going to be a very useful book. It provides an authoritative overview of approaches to quality management contextualised to health and social care.\" - Joe Walsh, Independent Management Consultant, formerly Assistant Director of Social Services at the Royal Borough of Kingston upon Thames\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eForeword by David Fillingham, Director of the NHS Modernization Agency \u003cbr\u003eWhat is quality in health and social care?\u003cbr\u003eQuality management\u003cbr\u003eQuality standards and quality systems\u003cbr\u003eThe Excellence Model\u003cbr\u003eLeadership, policy and strategy\u003cbr\u003ePeople development and involvement\u003cbr\u003ePartnerships and user involvement\u003cbr\u003eProcess improvement\u003cbr\u003ePerformance measurement\u003cbr\u003eDelivering excellence: A final word \u003cbr\u003eReferences\u003cbr\u003eIndex.\u003cbr\u003e","brand":"Open University Press","offers":[{"title":"Default Title","offer_id":48883984073047,"sku":"9780335208883","price":999.99,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780335208883.jpg?v=1722529902"},{"product_id":"providing-quality-in-the-public-sector-9780335209552","title":"Providing Quality in the Public Sector","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eThis book argues that if public services are to be âreformedâ or âimprovedâ, achieving the best possible quality of service is essential.\u003cp\u003eIt starts from the premise that citizens and users are the key âstakeholdersâ. They need to be consulted and involved at every stage. Within inevitable resource constraints, it is their needs, balanced with those of society, which must be met. Service providers need to change their culture and behaviour to make this happen.\u003c\/p\u003e\u003cp\u003eThis book presents a straightforward and comprehensive model for understanding quality and putting it into practice. Existing quality philosophies and approaches are examined. Overviews of recent policy on quality in central and local government, in the health service, and in public service partnerships are included. Finally, five practitioners present practical âvignettesâ of citizen involvement, local partnerships, and quality improvement in health, housing and local government.\u003c\/p\u003e\u003cp\u003e\u003ci\u003eProviding Quality in the Public Sector\u003c\/i\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003ePart I: Setting the scene\u003cbr\u003e1.Introduction\u003cbr\u003e2.The Public Policy context\u003c\/p\u003e\u003cp\u003ePart II:The Theory\u003cbr\u003e3.The conceptual framework:stakeholders, values, objectives and definitions.\u003cbr\u003e4.Implementing quality\u003cbr\u003e5.Standards, monitoring and evaluation\u003c\/p\u003e\u003cp\u003ePart III: Learning from each other - overviews\u003cbr\u003e6.Quality in central government\u003cbr\u003e7.Quality in local government\u003cbr\u003e8.Quality in health\u003cbr\u003e9.Quality issues in partnership working\u003c\/p\u003e\u003cp\u003ePart IV: Quality in Practice\u003cbr\u003e10.Quality from the citizen's perspective:campaigning, consultation and involvement\u003cbr\u003e11.Partnership and Participation:better government for older people in South Lanarkshire\u003cbr\u003e12.Making it work in health: a stakeholder model for quality management\u003cbr\u003e13.Making it work in housing:choice and need in social housing\u003cbr\u003e14. making it work in local government: experiences of Tameside MBC\u003c\/p\u003e\u003cp\u003ePart V: Conclusions\u003c\/p\u003e\u003cp\u003e15. Conclusions and Reflections\u003cbr\u003eAppendix\u003cbr\u003eBibliography\u003cbr\u003eIndex  \u003c\/p\u003e","brand":"Open University Press","offers":[{"title":"Default Title","offer_id":48883984236887,"sku":"9780335209552","price":32.29,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780335209552.jpg?v=1722529903"},{"product_id":"beyond-economics-happiness-as-a-standard-in-our-personal-life-and-in-politics-9783030565992","title":"Beyond Economics: Happiness as a Standard in our","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eThere is a lot of attention for happiness, but there is also a lot of confusion, about the concept and the nature of happiness. This book wants to reduce this confusion, to make the deliberations and discussions about happiness more productive. A reduction of confusion will also make it easier to assess  happiness as a possible standard in our personal life and in politics. Acceptance of happiness as a standard will have positive effects. Acceptance in personal life will make individuals more critical, and less vulnerable for adversity and manipulation. Acceptance in politics will contribute to a better detection and analysis of social-economic problems. Such positive effects are important for well-being. Well-being is usually defined as \u003ci\u003e‘objective well-being’\u003c\/i\u003e by experts, like medical specialists or psychologists. They apply their professional standards like blood pressure or personality characteristics. Happiness, on the other hand, is \u003ci\u003e‘subjective well-being’\u003c\/i\u003e as experienced by the people themselves. This happiness is the appreciation of one’s own life as a whole, and this appreciation is based on standards people have adopted themselves, knowingly or unknowingly.  Happiness as subjective well-being, and objective well-being as defined by experts, are complementary. It is important to asses objective and subjective well-being simultaneously, and it is incorrect to ignore one of them.\u003c\/p\u003e \u003cp\u003e\u003cbr\u003e \u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e1.\tIntroduction: an old discussion but a new challenge!2.\tThe concept of happiness as subjective well-being3.\tThe measurement of happiness as an actual phenomenon \t4.\tDualism of happiness; the body and the mind again!5.\tAffective happiness, or the affective component of happiness6.\tEvaluative happiness, or the evaluative component of happiness7.\tThe explainability of happiness \t8.\tGovernments and happiness9.\tComplications in the interpretation and valuation of happiness10.\tHappiness as a standard in personal life and in politics11.\tWhat if? Some policy-options with happiness as a standard12.\tSummary of main conclusions and discussion\u003cbr\u003e","brand":"Springer Nature Switzerland AG","offers":[{"title":"Default Title","offer_id":48889011863895,"sku":"9783030565992","price":41.24,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9783030565992.jpg?v=1722552257"},{"product_id":"contested-civic-spaces-a-european-perspective-9783111070070","title":"Contested Civic Spaces: A European Perspective","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eFor some years, we have observed a broad public discussion over the shrinking civic space. While the focus has generally been on countries with authoritarian governance systems, it has more recently become apparent that the issue is neither restricted to these countries nor indeed to countries with weak or non-existing democracies. It has been demonstrated that the space in which civil society actors and individual citizens may contribute to public affairs is undergoing fundamental changes in Europe. While in some areas, the clout of civic initiative is larger today than ever before, in others, civic action is highly disputed and governments are attempting to crowd out non-governmental actors from the public sphere. \u003c\/p\u003e \u003cp\u003eThis edited volume examines the wellbeing of civil society in the Europe and its riparian states. Presented by experts from 12 European countries the book presents insights in the latest developments of civil society and aspect like the shifting interaction between the state, market and civil society or the influence of populist movements on civil society and tackles the question wether there is a shrinking civic space in Europe. It addresses policy and decision makers, civil society academics and actors in the field, as well as the public. \u003c\/p\u003e","brand":"De Gruyter","offers":[{"title":"Default Title","offer_id":48889051742551,"sku":"9783111070070","price":61.5,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9783111070070.jpg?v=1722552453"},{"product_id":"saga-of-civil-services-9788170491613","title":"Saga of Civil Services","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e","brand":"Manas Publications","offers":[{"title":"Default Title","offer_id":48889582158167,"sku":"9788170491613","price":10.19,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9788170491613.jpg?v=1722554987"},{"product_id":"indiass-defence-spending-9788187966074","title":"Indias's Defence Spending","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e","brand":"Knowledge World International","offers":[{"title":"Default Title","offer_id":48889747767639,"sku":"9788187966074","price":37.5,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9788187966074.jpg?v=1722555724"},{"product_id":"public-net-worth-accounting-government-democracy-9783031443428","title":"Public Net Worth: Accounting – Government -","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eAs individuals, we depend on the services that governments provide. Collectively, we look to them to tackle the big problems - from long-term climate and demographic change to short-term crises like pandemics or war.  Funding this activity, and managing the required finances sustainably, is difficult – and getting more so. \u003c\/p\u003e\u003cp\u003eBut governments don't provide – or use – basic financial information that every business is required to maintain. They ignore the value of public assets and most liabilities. This leads to inefficiency and bad decision-making and piles up problems for the future. \u003c\/p\u003e\u003cp\u003eGovernments need to create balance sheets that properly reflect assets and liabilities, and to understand their future obligations and revenue prospects. Net Worth – both today and for the future – should be \u003ci\u003ethe\u003c\/i\u003e measure of financial strength and success.\u003c\/p\u003e\u003cp\u003eOnly if this information is put at the centre of government financial decision-making can the present challenges to public finances around the world be addressed effectively, and in a way that is fair to future generations.\u003c\/p\u003e\u003cp\u003eThe good news is that there are ways to deal with these problems and make government finances more resilient and fairer to future generations.\u003c\/p\u003e\u003cp\u003e \u003c\/p\u003e\u003cp\u003eThe facts, and the solutions, are non-partisan, and so is this book. Responsible leaders of any political persuasion need to understand the issues and the tools that can enable them to deliver policy within these constraints. \u003c\/p\u003e\u003cp\u003e\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003ePART 1. 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Review of Fiscal Rules\u003c\/p\u003e\u003cp\u003e \u003c\/p\u003e\u003cp\u003e \u003c\/p\u003e\u003cp\u003ePART 3. MANAGING PUBLIC COMMERCIAL ASSETS AND LIABILITIES\u003c\/p\u003e\u003cp\u003e12.          Finding, Understanding and Valuing Public Commercial Assets\u003c\/p\u003e\u003cp\u003e13.          The Asset Map: A Shortcut to Understanding Property Holdings Better\u003c\/p\u003e\u003cp\u003e14.          Institutionalising Asset Management\u003c\/p\u003e\u003cp\u003e15.          What Should Governments Do with Public Commercial Assets\u003c\/p\u003e\u003cp\u003e16.          Managing Assets Better: The Role of Public Wealth Funds\u003c\/p\u003e\u003cp\u003e17.          Pensions and Other Liabilities: The Benefits of Disclosure and Management\u003c\/p\u003e\u003cp\u003e \u003c\/p\u003e\u003cp\u003ePART 4. PAST, PRESENT AND FUTURE\u003c\/p\u003e\u003cp\u003e18.          Balance Sheets, Culture and National Achievement in Europe 1560 - 1834\u003c\/p\u003e19.          How Accounting Can Save Democracy\u003cp\u003e\u003c\/p\u003e\u003cp\u003e20.          Implementing Change\u003c\/p\u003e\u003cbr\u003e","brand":"Springer International Publishing AG","offers":[{"title":"Default Title","offer_id":49084758753623,"sku":"9783031443428","price":29.69,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9783031443428.jpg?v=1725553246"},{"product_id":"who-benefits-from-the-nonprofit-sector-emersion-emergent-village-resources-for-communities-of-faith-9780226110523","title":"Who Benefits from the Nonprofit Sector Emersion","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eThis study examines the major elements of the nonprofit sector of the economy of the United States, describing the institutions and their functions, and then exploring how their benefits are distributed across various economic classes.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e1  The Distributional Consequences of Nonprofit Activities, Charles T. Clotfelter 2  Health Services, David S. Salkever and Richard G. Frank 3  Education, Saul Schwartz and Sandy Baum 4  Religious Organizations, Jeff E. Biddle 5  Social Services, Lester M. Salamon 6  Arts and Culture, Dick Netzer 7  Foundations, Robert A. Margo 8  Commentaries: Henry J. Aaron, Estelle James, and Frank Levy","brand":"The University of Chicago Press","offers":[{"title":"Default Title","offer_id":49399946248535,"sku":"9780226110523","price":999.99,"currency_code":"GBP","in_stock":false}]},{"product_id":"the-federal-civil-service-system-and-the-problem-of-bureaucracy-the-economics-and-politics-of-institutional-change-national-bureau-of-economic-on-longterm-factors-in-economic-development-9780226401713","title":"The Federal Civil Service System and the Problem","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eUsing transaction cost analysis and public choice theory, this book explores the growth of the federal bureaucracy and the political and economic obstacles to reforming it. It examines the political and economic forces that have shaped the civil service from the Pendleton Act of 1883 to today.","brand":"The University of Chicago Press","offers":[{"title":"Default Title","offer_id":49400012964183,"sku":"9780226401713","price":30.4,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780226401713.jpg?v=1730469440"},{"product_id":"introduction-to-industrial-organization-9780262035941","title":"Introduction to Industrial Organization","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e","brand":"MIT Press Ltd","offers":[{"title":"Default Title","offer_id":49400685560151,"sku":"9780262035941","price":76.5,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780262035941.jpg?v=1730471292"},{"product_id":"leading-across-boundaries-9780470396773","title":"Leading Across Boundaries","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e...???an invaluable contribution to anyone charged with shaping organizations, big and small.\u003cbr\u003e \u003cb\u003e?DON KETTL,\u003c\/b\u003e author, \u003ci\u003eThe Next Government of the United States\u003c\/i\u003e \u003c\/p\u003e\u003cp\u003e\u003cb\u003e\u003ci\u003ePraise for\u003c\/i\u003e LEADING ACROSS BOUNDARIES\u003c\/b\u003e  \u003c\/p\u003e\u003cp\u003e\u003ci\u003eLeading Across Boundaries\u003c\/i\u003e is a terrific resource for nonprofit leaders. It is filled with great stories of collaboration, and also with the how-to''s to make them work!\u003cbr\u003e \u003cb\u003e?ARLENE KAUKUS,\u003c\/b\u003e former president, United Way of Buffalo and Erie County, and a nonprofit consultant  \u003c\/p\u003e\u003cp\u003eLinden illustrates the importance of collaboration, but drives further into issues of networks to teach us valuable lessons about core interests, trust, leadership, and success. This book is a very valuable and timely resource for practitioners who seek to produce more value from effective collaboration.\u003cbr\u003e \u003cb\u003e?STEPHEN GOLDSMITH,\u003c\/b\u003e Daniel Paul Professor of Government, Kennedy School of Government, Harvard University, and author, \u003ci\u003eThe Power of Social Innovation\u003c\/i\u003e  \u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eTables, Figures, and Exhibits.  \u003c\/p\u003e\u003cp\u003eMajor Case Studies.\u003c\/p\u003e \u003cp\u003eWeb Contents.\u003c\/p\u003e \u003cp\u003eIntroduction.\u003c\/p\u003e \u003cp\u003eSelf-Assessment.\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart 1. Creating the Foundations of Collaboration.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e1. The Promise, and Challenge, of Leading in a Networked World.\u003c\/p\u003e \u003cp\u003eThe consequences of poor and of strong collaboration, the reasons why we need to surmount our individualistic natures and fragmented agencies, and ways to meet both me and we needs.\u003c\/p\u003e \u003cp\u003e2. AGEP: A Collaborative Project That’s Making a Big Difference.\u003c\/p\u003e \u003cp\u003eThe example of a leader who developed and managed a collaborative project in which universities formed an alliance to significantly increase minority enrollment in graduate programs.\u003c\/p\u003e \u003cp\u003e3. A Framework for Collaboration.\u003c\/p\u003e \u003cp\u003eThe structure of collaboration, and key factors that form the foundation of success.\u003c\/p\u003e \u003cp\u003e4. The Power of Relationships Built on Trust.\u003c\/p\u003e \u003cp\u003eWhy trust is the glue in most successful collaborative projects, and strategies for creating trust.\u003c\/p\u003e \u003cp\u003e5. The Art of Collaborative Leadership.\u003c\/p\u003e \u003cp\u003eThe five characteristics of collaborative leaders, and the story of a successful effort to rejuvenate an old industrial city.\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart 2. Getting Started: Dealing with Process and People Issues.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e6. Getting the Collaborative Process Started.\u003c\/p\u003e \u003cp\u003eThe steps for creating collaborative teams, and the story of how an alliance supporting small businesses got off to a great start.\u003c\/p\u003e \u003cp\u003e7. Getting Commitment on a Common Direction.\u003c\/p\u003e \u003cp\u003eMethods for getting a collaborative team to agree on goals and strategies, and the example of an unlikely partnership among tobacco growers and public health advocates.\u003c\/p\u003e \u003cp\u003e8. Working Effectively Across Different Cultures.\u003c\/p\u003e \u003cp\u003eWays of dealing with different values, norms, and procedures, and the inspiring example of Israeli Jews and Arabs who are doing just that.\u003c\/p\u003e \u003cp\u003e9. Dealing with People Problems in Collaboration.\u003c\/p\u003e \u003cp\u003eA methodology for anticipating and coping with difficult people and situations, and two cases studies of virtual collaboration in the intelligence community.\u003c\/p\u003e \u003cp\u003e10. Dealing with the Most Difficult Situations: Huge Egos, Empire Builders, Information Hoarders, and the Cultures That Reinforce Them\u003c\/p\u003e \u003cp\u003eLessons from financial agency leaders who created successful collaboration in the toughest of cultures.\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart 3. Developing Sustainable Collaborative Cultures.\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e11. Co-Locating Operations: Using Shared Space to Foster Information Sharing and a Culture of Collaboration.\u003c\/p\u003e \u003cp\u003eThree examples from nonprofit and government agencies that demonstrate both the collaboration benefits from co-location and some critical success factors and issues.\u003c\/p\u003e \u003cp\u003e12. Using CompStat: A Structured Method for Generating Collaboration and Accountability.\u003c\/p\u003e \u003cp\u003eWashington State's adaptation of the CompStat method pioneered by the New York City Police Department, a method that generates collaboration on high priorities and makes a difference in people's lives.\u003c\/p\u003e \u003cp\u003e13. Using the New Web to Help Stakeholders Collaborate in Value Creation.\u003c\/p\u003e \u003cp\u003eHow innovative agencies are using Web 2.0 tools to break down barriers, share information, and engage stakeholders in producing quality outcomes and fostering change, and how you can do the same\u003c\/p\u003e \u003cp\u003e14. Developing the Leadership to Create Tomorrow's Collaborative Cultures.\u003c\/p\u003e \u003cp\u003eLessons from Cisco Systems' transformation to a decentralized culture that rewards collaboration, how the Millennial Generation can transform your agency, and how collaborative leaders develop and foster a collaborative mindset to make a difference.\u003c\/p\u003e \u003cp\u003eResource A: Create Your Own Game Plan.\u003c\/p\u003e \u003cp\u003eResource B: Country Rankings on Five Cultural Factors.\u003c\/p\u003e \u003cp\u003eReferences\u003c\/p\u003e \u003cp\u003eAcknowledgments.\u003c\/p\u003e \u003cp\u003eAbout the Author.\u003c\/p\u003e \u003cp\u003eIndex.\u003c\/p\u003e","brand":"John Wiley \u0026 Sons Inc","offers":[{"title":"Default Title","offer_id":49402324123991,"sku":"9780470396773","price":37.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780470396773.jpg?v=1730480068"},{"product_id":"handbook-of-human-resource-management-in-government-9780470484043","title":"Handbook of Human Resource Management in","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eHANDBOOK OF HUMAN RESOURCE MANAGEMENT IN GOVERNMENT, THIRD EDITION  \u003c\/p\u003e\u003cp\u003e\u003cb\u003eThe practice of public human resource management has evolved significantly in recent years due to increased outsourcing, privatization, and the diminution of public employee rights. This thoroughly revised and updated edition of the classic reference\u003c\/b\u003e \u003cb\u003e\u003ci\u003eHandbook of Human Resource Management in Government\u003c\/i\u003e\u003c\/b\u003e\u003cb\u003e offers authoritative, state-of-the-art information for public administrators and human resource professionals. The third edition features contributions from noted experts in the field, including Donald E. Klingner, Mary E. Guy, Jonathan P. West, Jeffrey L. Brudney, Montgomery Van Wart, J. J. Steven Ott, Norma M. Riccucci, and many more.\u003c\/b\u003e  \u003c\/p\u003e\u003cp\u003ePraise for the \u003cb\u003e\u003ci\u003eHandbook of Human Resource Management in Government\u003c\/i\u003e\u003c\/b\u003e \u003c\/p\u003e\u003cp\u003eThis third edition of the \u003ci\u003eHandbook of Human Resource Management in Government\u003c\/i\u003e is an essential resource for scholars, practitioners, and general readers in need o\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp\u003e\u003ci\u003eTables, Figures, and Exhibits xi\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003ci\u003ePreface xv\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003ci\u003eAcknowledgments xix\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003ci\u003eThe Editor xxi\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003ci\u003eThe Contributors xxiii\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003eIntroduction: Toward Relevant Human Resource Management xxxix\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePART ONE: HUMAN RESOURCE MANAGEMENT IN A CHANGING ENVIRONMENT 1\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e1 The Changing Roles of the Human Resource Office 5\u003cbr\u003e\u003ci\u003eCarolyn Ban, Charles W. Gossett\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e2 Human Resource Management in a Human Capital Environment 27\u003cbr\u003e\u003ci\u003eR. Paul Battaglio Jr., Jared J. Llorens\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e3 Beyond Civil Service: The Politics of the Emergent Paradigms 45\u003cbr\u003e\u003ci\u003eDahlia Lynn, Donald E. Klingner\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e4 Civil Service Reform in the United States: Patterns and Trends 73\u003cbr\u003e\u003ci\u003eJ. Edward Kellough, Lloyd G. Nigro\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePART TWO: THE PUBLIC SECTOR WORKFORCE 95\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e5 Staffing the Bureaucracy: Employee Recruitment and Selection 99\u003cbr\u003e\u003ci\u003eSteven W. Hays, Jessica E. Sowa\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e6 Managing the Flexible Public Workforce: Issues and Implications 129\u003cbr\u003e\u003ci\u003eSharon H. Mastracci, James R. Thompson\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e7 Valuing Diversity in the Changing Workplace 149\u003cbr\u003e\u003ci\u003eMary E. Guy, Meredith A. Newman\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e8 Managing an Aging Workforce: Trends, Issues, and Strategies 171\u003cbr\u003e\u003ci\u003eJonathan P. West\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e9 Managing Technology in the Context of Public Human Resources 199\u003cbr\u003e\u003ci\u003eDavid H. Coursey\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e10 Using Volunteers in the Workplace 231\u003cbr\u003e\u003ci\u003eJeffrey L. Brudney\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePART THREE: MANAGING HUMAN RESOURCES 257\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e11 Going Beyond Human Resource Management Technique 261\u003cbr\u003e\u003ci\u003eDavid G. Carnevale, Kay Ham\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e12 Developing Practical Strategies for Maintaining Ethical Behavior 279\u003cbr\u003e\u003ci\u003eMark D. Bradbury, Rex L. Facer II\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e13 Increasing Organizational Investment in Employee Development 299\u003cbr\u003e\u003ci\u003eMontgomery Van Wart\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e14 Understanding Organizational Climate and Culture 323\u003cbr\u003e\u003ci\u003eJ. Steven Ott, Abdul M. Baksh\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e15 Conflict in the Workplace: Strategic Choices, Great Outcomes 349\u003cbr\u003e\u003ci\u003eMargaret S. Herrman\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e16 Working with Employee Unions 379\u003cbr\u003e\u003ci\u003eRobert M. Tobias\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e17 Managing Local Government Human Resources Around Catastrophic Events 403\u003cbr\u003e\u003ci\u003eDoug Goodman, P. Edward French, Stacey Mann\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePART FOUR: THE LEGAL ENVIRONMENT OF HUMAN RESOURCE MANAGEMENT 419\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e18 The Legal Issues in Human Resource Management 423\u003cbr\u003e\u003ci\u003eJerry Hartman, Gregory W. Homer, Alisa H. Reff\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e19 Affirmative Action 455\u003cbr\u003e\u003ci\u003eNorma M. Riccucci\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e20 Sexual Harassment 475\u003cbr\u003e\u003ci\u003eMichele M. Hoyman, Jamie R. McCall\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e21 The Americans with Disabilities Act 491\u003cbr\u003e\u003ci\u003eChristine B. Ledvinka\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePART FIVE: EMPLOYEE MOTIVATION, ASSESSMENT, AND COMPENSATION 515\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e22 Motivating Employees: The Role of the Manager 519\u003cbr\u003e\u003ci\u003eArie Halachmi, Theo van der Krogt\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e23 Designing Effective Performance Appraisal Systems 555\u003cbr\u003e\u003ci\u003eDennis M. Daley\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e24 Applying Effective Job Analysis Methods 587\u003cbr\u003e\u003ci\u003eMark R. Foster\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e25 Conducting Assessment Centers 615\u003cbr\u003e\u003ci\u003eC. R. Swanson, Mark R. Foster\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e26 Using Work Management and Job Evaluation Systems 635\u003cbr\u003e\u003ci\u003eGilbert B. Siegel\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e27 Designing and Creating an Effective Compensation Plan 663\u003cbr\u003e\u003ci\u003eGilbert B. Siegel\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePART SIX: TOOLS FOR INTEGRATING HUMAN RESOURCES INTO THE ORGANIZATIONAL MISSION 687\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e28 Benchmarking Performance 691\u003cbr\u003e\u003ci\u003eDavid N. Ammons\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e29 Strategic Planning 715\u003cbr\u003e\u003ci\u003eRoger G. Brown\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e30 Conducting Practical Human Resource Management Research 735\u003cbr\u003e\u003ci\u003eGary E. Roberts\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e31 Contracting for Human Resource Services: Outsourcing, Privatization, and Using Consultants 769\u003cbr\u003e\u003ci\u003eGlenn W. Rainey Jr.\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e32 Managing Employee Benefi ts: From Health Care to Pensions 817\u003cbr\u003e\u003ci\u003eN. Joseph Cayer\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e33 The Budgeting Process: The Role of the Human Resource Professional 835\u003cbr\u003e\u003ci\u003eCatherine C. Reese, Douglas J. Watson\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003eConclusion: Toward Effective Human Resource Management 861\u003cbr\u003e\u003ci\u003eStephen E. Condrey\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003ci\u003eOnline Resources 867\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003ci\u003eReferences 893\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003ci\u003eName Index 983\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\u003ci\u003eSubject Index 989\u003c\/i\u003e\u003c\/p\u003e","brand":"John Wiley \u0026 Sons Inc","offers":[{"title":"Default Title","offer_id":49402341130583,"sku":"9780470484043","price":80.75,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780470484043.jpg?v=1730480119"},{"product_id":"publicsector-project-management-9780470487310","title":"PublicSector Project Management","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\u003cb\u003eYOUR GUIDE TO PROJECT MANAGEMENT SUCCESS IN THE PUBLIC SECTOR\u003c\/b\u003e  \u003c\/p\u003e\u003cp\u003eThere may be no simple formula for success in public-sector projects, but \u003ci\u003ePublic-Sector Project Management\u003c\/i\u003e delivers the next best thing: a complete set of skill-building strategies that puts success well within your reach.  \u003c\/p\u003e\u003cp\u003eBuilding on industry standards and best practices as well as almost thirty years of public-sector experience, this definitive sourcebook clearly explains how to manage projects in the public sector and navigate their many challenges. Here is where you''ll find all the tools to accomplish your goals for any public-sector project, whether you are overseeing military and security operations, the construction of public infrastructure, improving agency processes, deploying new systems or public programs, or any other public initiative.  \u003c\/p\u003e\u003cp\u003eThe book describes both the obstacles and basic processes of public-sector project management and examines the differences between public-sector and \u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp\u003ePreface xi\u003c\/p\u003e \u003cp\u003eObjectives xii\u003c\/p\u003e \u003cp\u003eOutline of the Book xiv\u003c\/p\u003e \u003cp\u003eThe Great Pyramid of Giza xvii\u003c\/p\u003e \u003cp\u003e\u003cb\u003e1 The Challenges of Public-Sector Project Management and the Coming Storm 1\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Distinguishing Characteristics of the Public Sector 1\u003c\/p\u003e \u003cp\u003eThe Challenges of Public-Sector Project Management 8\u003c\/p\u003e \u003cp\u003eThe Coming Storm 9\u003c\/p\u003e \u003cp\u003eNew Tools for Public-Sector Managers in the New Economy 12\u003c\/p\u003e \u003cp\u003eDiscussion Questions 13\u003c\/p\u003e \u003cp\u003eExercise 14\u003c\/p\u003e \u003cp\u003eProject Apollo 14\u003c\/p\u003e \u003cp\u003e\u003cb\u003e2 The Foundations of Public-Sector Project Management 17\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Problem with Projects 17\u003c\/p\u003e \u003cp\u003eWhy Do Public-Sector Projects Fail? 18\u003c\/p\u003e \u003cp\u003eThe Good News about Projects and Project Management Standards 19\u003c\/p\u003e \u003cp\u003eThe Value of Project Management to a Public-Sector Organization 21\u003c\/p\u003e \u003cp\u003eThe Downside of Project Management 23\u003c\/p\u003e \u003cp\u003eThe Critical Success Factors for Public-Sector Projects 24\u003c\/p\u003e \u003cp\u003eProject Management Maturity Models in the Public Sector 25\u003c\/p\u003e \u003cp\u003eScaling Project Management Methods 26\u003c\/p\u003e \u003cp\u003eThe Use of Software for Project Management 28\u003c\/p\u003e \u003cp\u003eDiscussion Questions 29\u003c\/p\u003e \u003cp\u003eExercises 29\u003c\/p\u003e \u003cp\u003eThe Creation of The Peace Corps 29\u003c\/p\u003e \u003cp\u003e\u003cb\u003e3 The Framework for Managing Public-Sector Projects 31\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Project Management Framework for Public Projects 31\u003c\/p\u003e \u003cp\u003eGrouping Projects for Better Management 32\u003c\/p\u003e \u003cp\u003eBreaking Projects into Components 33\u003c\/p\u003e \u003cp\u003eProject Process Groups 36\u003c\/p\u003e \u003cp\u003eProject Management Knowledge Areas 42\u003c\/p\u003e \u003cp\u003eThe Triple-Constraint Model 42\u003c\/p\u003e \u003cp\u003eProject Processes 43\u003c\/p\u003e \u003cp\u003eApplying Project Functions and Processes for Public-Sector Projects 47\u003c\/p\u003e \u003cp\u003eThe Necessary Skills for Public-Sector Project Managers 52\u003c\/p\u003e \u003cp\u003eDiscussion Questions 53\u003c\/p\u003e \u003cp\u003eExercises 53\u003c\/p\u003e \u003cp\u003eThe Marshall Plan 54\u003c\/p\u003e \u003cp\u003e\u003cb\u003e4 Project Integration 57\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003ePublic-Sector Project Integration: Wrestling with the Octopus 57\u003c\/p\u003e \u003cp\u003eOverview of the Necessary Functions for Public-Sector Project Integration 59\u003c\/p\u003e \u003cp\u003eBest Practices for Public-Sector Project Integration 70\u003c\/p\u003e \u003cp\u003eDiscussion Questions 70\u003c\/p\u003e \u003cp\u003eExercises 71\u003c\/p\u003e \u003cp\u003eElecting a Candidate 71\u003c\/p\u003e \u003cp\u003e\u003cb\u003e5 Managing Project Scope 73\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eProject Scope Management 73\u003c\/p\u003e \u003cp\u003eThe Challenges of Scope Management for Public-Sector Projects 74\u003c\/p\u003e \u003cp\u003eThe Two Roles of Project Scope 77\u003c\/p\u003e \u003cp\u003eThe Required Functions for Public-Sector Project Scope Management 78\u003c\/p\u003e \u003cp\u003eBest Practices for Managing Public-Sector Project Scope 85\u003c\/p\u003e \u003cp\u003eDiscussion Questions 86\u003c\/p\u003e \u003cp\u003eExercises 86\u003c\/p\u003e \u003cp\u003eProjects for Improving Public-Sector Processes 87\u003c\/p\u003e \u003cp\u003e\u003cb\u003e6 Managing Project Time 89\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Challenges of Project Time Management in the Public Sector 89\u003c\/p\u003e \u003cp\u003eThe Required Functions for Public-Sector Project Time Management 90\u003c\/p\u003e \u003cp\u003eBest Practices in Public-Sector Project Time Management 103\u003c\/p\u003e \u003cp\u003eDiscussion Questions 104\u003c\/p\u003e \u003cp\u003eExercises 104\u003c\/p\u003e \u003cp\u003eThe FBI’s VCF Project 105\u003c\/p\u003e \u003cp\u003e\u003cb\u003e7 Managing Project Cost 107\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Challenges of Public-Sector Cost Management 107\u003c\/p\u003e \u003cp\u003eProject Selection and Prioritization 109\u003c\/p\u003e \u003cp\u003eRequired Functions for Managing Public-Sector Project Costs 111\u003c\/p\u003e \u003cp\u003eEarned-Value Management of Public-Sector Projects 121\u003c\/p\u003e \u003cp\u003eBest Practices in Public-Sector Project Cost Management 123\u003c\/p\u003e \u003cp\u003eDiscussion Questions 123\u003c\/p\u003e \u003cp\u003eExercises 124\u003c\/p\u003e \u003cp\u003eTurning on the Lights in the Country 125\u003c\/p\u003e \u003cp\u003e\u003cb\u003e8 Managing Project Quality 127\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Basics of Project Quality Management 127\u003c\/p\u003e \u003cp\u003eThe Challenges of Public-Sector Project Quality Management 128\u003c\/p\u003e \u003cp\u003eThe Functions Required for Public-Sector Project Quality Management 129\u003c\/p\u003e \u003cp\u003eLean Government as a Tool for Quality Improvement 132\u003c\/p\u003e \u003cp\u003eManaging Project Requirements 134\u003c\/p\u003e \u003cp\u003eBest Practices in the Management of Quality in Public-Sector Projects 139\u003c\/p\u003e \u003cp\u003eDiscussion Questions 139\u003c\/p\u003e \u003cp\u003eExercises 140\u003c\/p\u003e \u003cp\u003eThe Allied D-Day Invasion of June 1944 140\u003c\/p\u003e \u003cp\u003e\u003cb\u003e9 Managing Project Human Resources 143\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Challenges of Human Resource Management in Public-Sector Projects 143\u003c\/p\u003e \u003cp\u003eThe Required Functions for Public-Sector Human Resource Project Management 144\u003c\/p\u003e \u003cp\u003eStrategies for Managing Human Resources in Public-Sector Projects 152\u003c\/p\u003e \u003cp\u003ePublic-Sector Leadership 153\u003c\/p\u003e \u003cp\u003eBest Practices for Human Resource Management in Public-Sector Projects 154\u003c\/p\u003e \u003cp\u003eDiscussion Questions 155\u003c\/p\u003e \u003cp\u003eExercises 156\u003c\/p\u003e \u003cp\u003eRebuilding Greensburg ‘‘Green’’ 157\u003c\/p\u003e \u003cp\u003e\u003cb\u003e10 Managing Project Communications 159\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Challenges of Project Communications in Public-Sector Projects 160\u003c\/p\u003e \u003cp\u003eThe Functions Required for Public-Sector Project Communications Management 162\u003c\/p\u003e \u003cp\u003eBest Practices in Public-Sector Project Communications Management 172\u003c\/p\u003e \u003cp\u003eDiscussion Questions 172\u003c\/p\u003e \u003cp\u003eExercises 173\u003c\/p\u003e \u003cp\u003eThe Manhattan Project 173\u003c\/p\u003e \u003cp\u003e\u003cb\u003e11 Managing Project Risk 175\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Challenges of Managing Risks in Public-Sector Projects 175\u003c\/p\u003e \u003cp\u003eThe Required Functions for Public-Sector Project Risk Management 178\u003c\/p\u003e \u003cp\u003eBest Practices for Public-Sector Project Risk Management 193\u003c\/p\u003e \u003cp\u003eDiscussion Questions 194\u003c\/p\u003e \u003cp\u003eExercises 195\u003c\/p\u003e \u003cp\u003eClosing Willowbrook 195\u003c\/p\u003e \u003cp\u003e\u003cb\u003e12 Managing Project Procurement and Vendors 197\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Necessary Functions of Public-Sector Project Procurement Management 198\u003c\/p\u003e \u003cp\u003eThe New Demands on Managers and New Tools for Managers 211\u003c\/p\u003e \u003cp\u003eThe Differences Among Activities, Outputs, and Outcomes 212\u003c\/p\u003e \u003cp\u003eThe Challenges of Outcome Management for Contractors and Vendors 215\u003c\/p\u003e \u003cp\u003ePerformance Management 216\u003c\/p\u003e \u003cp\u003eManaging the Cultural Changes Necessary for Successfully Managing Vendors 217\u003c\/p\u003e \u003cp\u003eThe Legal Framework for Outsourcing Project Products and Services to Vendors 218\u003c\/p\u003e \u003cp\u003eManaging Changes and Expectations in the Vendor Relationship 224\u003c\/p\u003e \u003cp\u003eBest Practices for Public-Sector Project Procurement Management 225\u003c\/p\u003e \u003cp\u003eDiscussion Questions 226\u003c\/p\u003e \u003cp\u003eExercises 227\u003c\/p\u003e \u003cp\u003eThe Construction and Reconstruction of the Panama Canal 228\u003c\/p\u003e \u003cp\u003e\u003cb\u003e13 Managing Complexity and Chaos in Public-Sector Projects 231\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Role of Complexity and Chaos in Public-Sector Projects 231\u003c\/p\u003e \u003cp\u003eModern Insights into Chaos, Complexity, and Turbulence 232\u003c\/p\u003e \u003cp\u003eThe Challenges of Chaos and Complexity for Projects and the Recognition of the Limits of Certainty 234\u003c\/p\u003e \u003cp\u003eFactors Creating Complexity in the Project Environment 239\u003c\/p\u003e \u003cp\u003eThree Supplementary Methods for Managing Chaos and Complexity in Projects 240\u003c\/p\u003e \u003cp\u003eConcluding Comments on Chaos and Complexity in Projects 248\u003c\/p\u003e \u003cp\u003eDiscussion Questions 249\u003c\/p\u003e \u003cp\u003eExercises 250\u003c\/p\u003e \u003cp\u003eGlossary 251\u003c\/p\u003e \u003cp\u003eIndex 267 \u003c\/p\u003e","brand":"John Wiley \u0026 Sons Inc","offers":[{"title":"Default Title","offer_id":49402342113623,"sku":"9780470487310","price":75.56,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780470487310.jpg?v=1730480123"},{"product_id":"unlocking-public-value-a-new-model-for-achieving-high-performance-in-public-service-organizations-9780471959458","title":"Unlocking Public Value A New Model for Achieving","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eA new approach to understanding and improving performance and public value    This book presents the Public Service Value Model-an innovative, rigorous approach to defining public outcomes and quantifying results-to help readers understand and improve public service delivery.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eIntroduction ix\u003c\/p\u003e \u003cp\u003ePreface xiii\u003c\/p\u003e \u003cp\u003eChapter 1 The Public Sector Squeeze 1\u003c\/p\u003e \u003cp\u003eChapter 2 Zeroing In on Outcomes 19\u003c\/p\u003e \u003cp\u003eChapter 3 Why Is It So Hard to Measure Public Value? 43\u003c\/p\u003e \u003cp\u003eChapter 4 Defining Value 61\u003c\/p\u003e \u003cp\u003eChapter 5 Measuring and Analyzing Public Service Value 83\u003c\/p\u003e \u003cp\u003eChapter 6 Driving Results 111\u003c\/p\u003e \u003cp\u003eChapter 7 The Key to Unlocking Public Value 133\u003c\/p\u003e \u003cp\u003eAppendix Public Service Value Methodology 143\u003c\/p\u003e \u003cp\u003eNotes 169\u003c\/p\u003e \u003cp\u003eBibliography 175\u003c\/p\u003e \u003cp\u003eAbout the Authors 179\u003c\/p\u003e \u003cp\u003eIndex 183\u003c\/p\u003e","brand":"John Wiley \u0026 Sons Inc","offers":[{"title":"Default Title","offer_id":49402693943639,"sku":"9780471959458","price":27.19,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780471959458.jpg?v=1730481259"},{"product_id":"the-civil-service-since-1945-9780631188254","title":"The Civil Service Since 1945","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eThis book provides a succinct overview of the development of the civil service since the Second World War. Adopting a broad, historical approach, it assesses the changes in organization, structure and management of the Whitehall machine, alongside the continuities in the policy and practice of public administration.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\"The Institute claims that each book in the series is written by an expert in the field who has the task of putting the topic's central themes into clear focus. This volume by Kevin Theakston, Senior Lecturer in Politics at the University of Leeds, certainly fulfils that mission, and it can be recommended both as a student text and as an overview for the general reader. Each chapter helpfully covers a theme rather than a particular time period. The book is based on a wide variety of largely documentary sources and is well-referenced. It adopts a neutral, descriptive tone, but is not afraid of drawing conclusions, nor of challenging accepted wisdom. Insiders will find it displays a genuine understanding of the way the civil service works and what motivates it. Outsiders will find it revealing without being dramatic. It recognises the importance of people, and of changing generations, as well as of institutions.\"\u003ci\u003e Pamela Meadows, Policy Studies\u003c\/i\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e1. Ministers and the Mandarins. \u003cp\u003e2. The Topmost Mandarins.\u003c\/p\u003e \u003cp\u003e3. Business as Usual: The Civil Service in the 1940s and 1950s.\u003c\/p\u003e \u003cp\u003e4. Reforming the Machine: Whitehall in the 1960s and 1970s.\u003c\/p\u003e \u003cp\u003e5. The Civil Service at the Crossroads: Thatcher, Major and Whitehall since 1979.\u003c\/p\u003e \u003cp\u003e6. Whitehall Accountability and Control.\u003c\/p\u003e \u003cp\u003e7. Conclusion.\u003c\/p\u003e","brand":"John Wiley and Sons Ltd","offers":[{"title":"Default Title","offer_id":49403398521175,"sku":"9780631188254","price":51.25,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780631188254.jpg?v=1730483347"},{"product_id":"european-logistics-9780631192268","title":"European Logistics","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eBased on five years fieldwork it is a timely analysis of the current status of logistics and its future role in European business.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e'in terms of its breadth, authority and readability ... Cooper, Browne and Peters is by far the best.' -- \u003ci\u003eInternational Journal of Distribution and Logistics Management\u003c\/i\u003e \u003cbr\u003e \u003cp\u003e' ... warmly recommended.' -- \u003ci\u003eOverseas Trade\u003c\/i\u003e\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eAcknowledgements. \u003cp\u003eList of Abbreviations.\u003c\/p\u003e \u003cp\u003e1. Introduction.\u003c\/p\u003e \u003cp\u003e2. European Logistics in Context.\u003c\/p\u003e \u003cp\u003ePART 1 DEMAND-SIDE LOGISTICS.\u003c\/p\u003e \u003cp\u003e3. European Manufacturing.\u003c\/p\u003e \u003cp\u003e4. Innovation in Manufacturing Logistics.\u003c\/p\u003e \u003cp\u003e5. European Retailing.\u003c\/p\u003e \u003cp\u003e6. Innovation in Retail Logistics.\u003c\/p\u003e \u003cp\u003e7. Improving Logistics Efficiency.\u003c\/p\u003e \u003cp\u003ePART 2 SUPPLY-SIDE LOGISTICS.\u003c\/p\u003e \u003cp\u003e8. Logistic as a Business.\u003c\/p\u003e \u003cp\u003e9. Patterns of Logistics Services.\u003c\/p\u003e \u003cp\u003e10. The Rise of the Mega-Carrier.\u003c\/p\u003e \u003cp\u003e11. Information Technology: Competitive Advantage or Necessity?.\u003c\/p\u003e \u003cp\u003ePART 3 THE FUTURE.\u003c\/p\u003e \u003cp\u003e12. Will Transport Prices Fall?.\u003c\/p\u003e \u003cp\u003e13. Green Logistics.\u003c\/p\u003e \u003cp\u003e14. Into the Twenty-First Century.\u003c\/p\u003e \u003cp\u003eNotes.\u003c\/p\u003e \u003cp\u003eReferences.\u003c\/p\u003e \u003cp\u003eGlossary.\u003c\/p\u003e \u003cp\u003eIndex.\u003c\/p\u003e","brand":"John Wiley and Sons Ltd","offers":[{"title":"Default Title","offer_id":49403401830743,"sku":"9780631192268","price":34.39,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780631192268.jpg?v=1730483357"},{"product_id":"cost-control-in-building-design-9780632040285","title":"Cost Control in Building Design","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eCost control and cost planning are an integral part of quantity surveying and construction management courses.  This new book on building design uses programmed learning to demonstrate the ideas of cost control and cost planning, from first principles through practice. Worked examples are used throughout the concise and easily accessible text.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eThe importance of control over expenditure; The purpose of cost control; The principles of cost control; Traditional costing procedure; Cost control during inception, feasibility, outline proposals; Cost control during scheme design; During detail design; Test","brand":"John Wiley and Sons Ltd","offers":[{"title":"Default Title","offer_id":49403463762263,"sku":"9780632040285","price":55.05,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780632040285.jpg?v=1730483550"},{"product_id":"the-state-nobility-9780745620282","title":"The State Nobility","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eIn this major work, Bourdieu examines the distinctive forms of power -- political, intellectual, bureaucratic and economic -- by means of which contemporary societies are governed.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\"Since the 1960s Pierre Bourdieu's terrific constancy has been there to hold us to the vision and divisions of criticism, detachment, reason, truth ... [This book is an] enormous addition to his vast architecture.\" \u003ci\u003eTimes Higher Education Supplement\u003c\/i\u003e  \u003cp\u003e\"This is a book ... which presents a stimulating argument.\" \u003ci\u003eSociology\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\"If you wish to understand how France's \u003ci\u003egrandes écoles\u003c\/i\u003e have achieved such influence you need look no further than \u003ci\u003eThe State Nobility\u003c\/i\u003e ... characteristic combination of original concepts, innovative analysis and a huge array of empirical evidence ... strongly recommended.\" \u003ci\u003eBritish Journal of Sociology\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003e\"Both \u003ci\u003eThe Rules of Art\u003c\/i\u003e and \u003ci\u003eState Nobility\u003c\/i\u003e are dazzling examples of the way in which Bourdieu imposes order on an overwhelming wealth of empirical material ... these books represent important developments in Bourdieu's thought and confirm his status as one of today's most stimulating and bold sociological thinkers.\" \u003ci\u003eEuropean Journal of Social Theory\u003c\/i\u003e\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eForeword by Loïc J. D. Wacquant. \u003cp\u003eTranslator's Note.\u003c\/p\u003e \u003cp\u003ePrologue: Social Structures and Mental Structures.\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart I: Academic Forms of Classification:\u003c\/b\u003e.\u003c\/p\u003e \u003cp\u003e1. Dualistic Thinking and the Conciliation of Opposites.\u003c\/p\u003e \u003cp\u003e2. Misrecognition and Symbolic Violence.\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart II: The Ordination:\u003c\/b\u003e.\u003c\/p\u003e \u003cp\u003e1. The Production of a Nobility.\u003c\/p\u003e \u003cp\u003e2. A Rite of Institution.\u003c\/p\u003e \u003cp\u003e3. The Ambiguities of Competence.\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart III: The Field of the Grandes Écoles and its Transformations:\u003c\/b\u003e.\u003c\/p\u003e \u003cp\u003e1. A State of the Structure.\u003c\/p\u003e \u003cp\u003e2. A Structural History.\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart IV: The Field of Power and its Transformations:\u003c\/b\u003e.\u003c\/p\u003e \u003cp\u003e1. Forms of Power and their Reproduction.\u003c\/p\u003e \u003cp\u003e2. Establishment Schools and Power over the Economy.\u003c\/p\u003e \u003cp\u003e3 Transformations in the Structure of the Field of Power.\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart V: State Power and Power over the State:\u003c\/b\u003e.\u003c\/p\u003e \u003cp\u003eNotes.\u003c\/p\u003e \u003cp\u003eIndex.\u003c\/p\u003e","brand":"John Wiley and Sons Ltd","offers":[{"title":"Default Title","offer_id":49404349055319,"sku":"9780745620282","price":24.99,"currency_code":"GBP","in_stock":true}]},{"product_id":"tools-for-innovators-9780787909536","title":"Tools for Innovators","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eWhile many books hype the latest fad, here at last (!) is a?realist''s'' toolbox designed for public administrators who need toknow the costs as well as the benefits of managerial theories andtechnologies.\u003cbr\u003e -- Mel Dubnick, Department of Public Administration at RutgersUniversity and former Managing Editor of the Public AdministrationReview\u003cbr\u003e \u003cbr\u003e Today''s public administrators must be more than the effectivemanagers of their agencies'' internal operations. In order to managea complex set of interorganizational relationships spanninggovernments, nonprofit organizations and private firms in a complexglobal economy, they and their organizations must be capable ofgreat agility and change. Effectiveness is a necessary but notsufficient condition for success: Today''s public managers mustreach beyond competence to be creative innovators and agents ofchange.\u003cbr\u003e \u003cbr\u003e This book introduces public sector professionals to a set ofinnovation tools: Strategic Planning, Reengineering, Total Qua\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\"While many books hype the latest fad, here at last (!) is arealist's' toolbox designed for public administrators who need toknow the costs as well as the benefits of managerial theories andtechnologies.\" (Mel Dubnick, Department of Public Administration atRutgers University and former Managing Editor of the PublicAdministration Review)\u003cbr\u003e \u003cbr\u003e \"A handbook of reinvention-style tools of organizational changewritten by people who have made it work.\" (David Osborne, co-authorof Reinventing Government and Banishing Bureaucracy, chief authorof the first National Performance Review report, and managingpartner at the Public Strategies Group.\")\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e1. Understanding and Applying Innovation Strategies in the PublicSector.\u003cbr\u003e \u003cbr\u003e Part One: Public Sector Innovation Tools.\u003cbr\u003e \u003cbr\u003e 2. Strategic Planning.\u003cbr\u003e \u003cbr\u003e 3. Reengineering.\u003cbr\u003e \u003cbr\u003e 4. Total Quality Management.\u003cbr\u003e \u003cbr\u003e 5. Benchmarking and Performance Management.\u003cbr\u003e \u003cbr\u003e 6. Team Management.\u003cbr\u003e \u003cbr\u003e 7. Privatization.\u003cbr\u003e \u003cbr\u003e Part Two: Learning from Public Sector Cases.\u003cbr\u003e \u003cbr\u003e 8. Management Innovation in the New York City Department of Parksand Recreation.\u003cbr\u003e \u003cbr\u003e 9. Innovation in Collaboration with Business and Nonprofits: TheIndianapolis Private Industry Council.\u003cbr\u003e \u003cbr\u003e 10. America Works: A Private Company Carrying Out a Public Service.","brand":"John Wiley \u0026 Sons Inc","offers":[{"title":"Default Title","offer_id":49405027582295,"sku":"9780787909536","price":42.75,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780787909536.jpg?v=1730488412"},{"product_id":"managing-for-the-environment-understanding-the-legal-organizational-policy-challenges-9780787910044","title":"Managing for the Environment Understanding the","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eThis text explains how public managers can effectively address environmental issues from a managerial point of view. The authors examine environmental concerns from the perspective of the non-specialist managers who must deal with these issues.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\"This book is for everyone faced with an environmentalchallenge--public officials, not-for-profit organizations, andbusinesses--all will benefit greatly from the insights and adviceof the authors.\" (William D. Ruckelshaus, former administrator,U.S. Environmental Protection Agency, and chairman, Browning-FerrisIndustries, Inc.)\u003cbr\u003e \u003cbr\u003e \"This book breaks new ground and is at the cutting edge of researchon environmental management. Students of policy and management willfind the book easy to read and useful in their courses and theirwork.\" (Sheldon Kamieniecki, professor and chair, Department ofPolitical Science, University of Southern California)\u003cbr\u003e \u003cbr\u003e \"At last! A book that provides a comprehensive, accessibleexplanation of environmental law for public and private managerswho must grapple with the law's enormous complexities. It should berequired reading.\" (Richard J. Lazarus, professor, GeorgetownUniversity Law Center)\u003cbr\u003e \u003cbr\u003e \"The presentation of the basics of environmental science coupledwith a discussion of the challenges that regulators see in theirday-to-day activity make this textbook a real learning experiencefor students as they prepare themselves for the job market.\"(Michael O'Connor, former commissioner, Indiana Department ofEnvironmental Management)\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eUNDERSTANDING ENVIRONMENTAL ISSUES.\u003cbr\u003e \u003cbr\u003e Environmental Management: Policy Issues, Trends, andTrade-Offs.\u003cbr\u003e \u003cbr\u003e What Every Manager Should Know About Environmental Law.\u003cbr\u003e \u003cbr\u003e Seven Legal Trends That Every Manager Should Know.\u003cbr\u003e \u003cbr\u003e WORKING WITH STAKEHOLDERS TO PRODUCE ENVIRONMENTAL VALUES.\u003cbr\u003e \u003cbr\u003e Designing Total Quality Environmental Management.\u003cbr\u003e \u003cbr\u003e Working with the Media.\u003cbr\u003e \u003cbr\u003e Working with Communities.\u003cbr\u003e \u003cbr\u003e Communicating Risk.\u003cbr\u003e \u003cbr\u003e Resolving Environmental Disputes.\u003cbr\u003e \u003cbr\u003e DELIVERING ENVIRONMENTAL INFORMATION SYSTEMS.\u003cbr\u003e \u003cbr\u003e Building Strategic Environmental Information Systems.\u003cbr\u003e \u003cbr\u003e Managing Scientific and Technical Personnel.\u003cbr\u003e \u003cbr\u003e Managing Contracts and Grants.\u003cbr\u003e \u003cbr\u003e Adapting to Environmental Challenges: A Policymaker's ToolKit.\u003cbr\u003e \u003cbr\u003e LESSONS.\u003cbr\u003e \u003cbr\u003e Principles, Practices, and Priorities for a New Century.","brand":"John Wiley \u0026 Sons Inc","offers":[{"title":"Default Title","offer_id":49405028008279,"sku":"9780787910044","price":49.5,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780787910044.jpg?v=1730488412"},{"product_id":"workbook-for-seamless-government-9780787940355","title":"Workbook for Seamless Government","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eRuss Linden''s Workbook for Seamless Government is a must read... Linden artfully weaves together practical details about how to implement change with candid commentary about our humanness...The Workbook is a virtual do-it-yourself kit full of handy instruments and insights, tools and techniques.\u003cbr\u003e ?Barbara Dyer, senior partner, The Public''s Work\u003cbr\u003e \u003cbr\u003e From the author of Seamless Government?this hands-on workbook helps public sector managers and teams put reform ideas into action. Broader in scope than other programs, this workbook deals with the human side of change in addition to the methods and tools of change. Linden focuses on the actual implementation of ideas as well as design, structure and process. The workbook includes worksheets for each part of the process, brainstorming tools for unleashing creativity and overcoming obstacles, flow charts to illustrate the path of information, and examples of successful government agency reform projects.\u003cbr\u003e \u003cbr\u003e Russell M.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\"Finally, a practical, step-by-step guide for producing better government! Based upon his real experience in consulting with governments, Russ Linden warns of \"speedbumps\" which can crash our best efforts and gives practical hints to avoid these early disasters. He places a strong emphasis on the process and influence of change and includes real examples in graphic formats, He also has wonderful insights into the world of the senior managers who can either champion or destroy the best efforts of work teams. This workbook will help transform \"dream\" teams into real design teams.\" —Steven Schwartz, director, Stutzman Alcohol Treatment Center, NY State Office of Alcoholism and Substance Abuse Services, Buffalo, NY  \u003cp\u003e\"Having used Seamless Government in classes for several years, I'm delighted to see the arrival of the Workbook. It should bridge the gap between managerial insight and organizational implementation. The Workbook is accessible, regardless of an individual's role. One can easily envisage how a whole organization might be energized and engaged using this step-by-step guide.\" \"If the workbook is followed, mangers will make fewer mistakes, teams will be able to get useful closure from their projects, and the dialogue among senior management, steering teams and reengineering teams will be productive. Inevitably, organizations will become more accountable. This can lead to the kind of positive, long term culture change which makes governmental agencies consistently worthy of public trust.\" —Jaqueline Rogers, senior fellow, the School of Public Affairs, University of Maryland and former secretary of the Department of Housing and Community Development, State of Maryland\u003c\/p\u003e \u003cp\u003e\"Russ Linden's Workbook for Seamless Government is a must read...Linden artfully weaves together practical details about how to implement change with candid commentary about our humanness..The Workbook is a virtual do-it-yourself kit full of handy instruments and insights, tools and techniques.\" —Barbara Dyer, senior partner, The Public's Work, a national and international consulting practice dedicated to improving government performance and former special assistant to the Secretary of the Interior\u003c\/p\u003e \u003cp\u003e\"The Workbook for Seamless Government represents a major step in the process of bringing theory to implementation. Chapter 11, Communicating and Marketing the Project is worth the price of admission. Here Linden points to the very real need for government managers to not only develop change programs but to understand how to sell them. . .The Workbook will be an invaluable tool even a friAnd, for any employee of local government. Once you read it you will keep it close by as an essential reference guide.\" —Bob Havlick, president, the Innovation Groups, a nonprofit organization providing support and networking services to local governments\u003c\/p\u003e \u003cp\u003e\"Used as directed, the workbook should allow a team to proceed without a high-priced consultant. It is that good! The workbook is highly readable, jargon free, and filled with relevant examples and work exercise sheets. It is also filled with amazing good sense...especially about practical pitfalls (e.g. advice on the competition of teams, modeling the current process, the practical politics of winning support of key people in the organization, and communicating the redesign.)\" —Carolyn Burstein, Ivy Planning Group, and former executive with the Federal Quality Institute\u003c\/p\u003e \u003cp\u003e\"This workbook is an invaluable roadmap for organizations to navigate the challenges of change Using the tools provided, teams can gain new insights about the outcomes stakeholders value, the performance of the current system, and hidden assumptions that undermine achievement of desired results. These insights helped our teams develop innovative, workable improvements to meet challenging stretch objectives and achieve significant gains in performance. By using the recommAnded approach, our organization has enhanced its ability to solve problems and facilitate change. I recommAnd the workbook with enthusiasm for its usefulness in tapping the creative energy of people to achieve better results\" —Martha Marshall, management consulting supervisor, office of executive management, Prince William County, Virginia\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cp\u003ePreface ix\u003c\/p\u003e \u003cp\u003eAcknowledgments xvii\u003c\/p\u003e \u003cp\u003eThe Author xix\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart 1 Preparing for Real Change\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e1 Overview of Seamless government Concepts 3\u003c\/p\u003e \u003cp\u003e2 Reconditions for Major Change 15\u003c\/p\u003e \u003cp\u003e3 Key Roles when Redesigning 25\u003c\/p\u003e \u003cp\u003e4 The Steering Team Takes the Lead 35\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart 2 Redesigning Your Work Progresses\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e5 Four Steps to Redesigning Key Processes 51\u003c\/p\u003e \u003cp\u003e6 Mapping the Current Process 55\u003c\/p\u003e \u003cp\u003e7 Establishing Desired Outcomes 73\u003c\/p\u003e \u003cp\u003e8 Setting Your Stretch Objective 89\u003c\/p\u003e \u003cp\u003e9 Designing from a Clean Sheet 105\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart 3 Ensuring Successful Implementation\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e10 Writing and Making Your Business Case 127\u003c\/p\u003e \u003cp\u003e11 Communicating and Marketing Your Project 137\u003c\/p\u003e \u003cp\u003e12 Building a Bridge from Design to Implementation 149\u003c\/p\u003e \u003cp\u003eAfterword 173\u003c\/p\u003e \u003cp\u003eAppendixes\u003c\/p\u003e \u003cp\u003eA Focus Group Example 175\u003c\/p\u003e \u003cp\u003eB Stakeholder Gap Analysis 179\u003c\/p\u003e \u003cp\u003eC Benchmarking Steps 183\u003c\/p\u003e \u003cp\u003eD Exercises for Doing Out-of-the-Box Thinking 185\u003c\/p\u003e \u003cp\u003eE Value-Added Analysis 193\u003c\/p\u003e \u003cp\u003eF Network Planning Techniques 195\u003c\/p\u003e \u003cp\u003eRecommended 201\u003c\/p\u003e","brand":"John Wiley \u0026 Sons Inc","offers":[{"title":"Default Title","offer_id":49405029810519,"sku":"9780787940355","price":29.44,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780787940355.jpg?v=1730488420"},{"product_id":"highperformance-backbone-network-technology-1-optical-science-and-engineering-9780824753214","title":"HighPerformance Backbone Network Technology 1","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eCompiling the most influential papers from the IEICE Transactions in Communications, High-Performance Backbone Network Technology examines critical breakthroughs in the design and provision of effective public service networks in areas including traffic control, telephone service, real-time video transfer, voice and image transmission for a content delivery network (CDN), and Internet access. The contributors explore system structures, experimental prototypes, and field trials that herald the development of new IP networks that offer quality-of-service (QoS), as well as enhanced security, reliability, and function.\u003cbr\u003e\u003cbr\u003eOffers many hints and guidelines for future research in IP and photonic backbone network technologies\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\u003cp\u003e\"This book focuses on ATM in the backbone, and covers systems and integration, traffic, and performance issues for both electronic and photonic architecture…..useful…\"\u003cbr\u003e Optics \u0026amp; Photonics News, December, 2005\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eOverview. Broadband Network. ATM Switch Architecture and System. ATM and IP Integration. Performance Study on Switch and Network. Traffic Control. Photonic Network. Photonic Switch. Photonic and Advanced Switching Devices.","brand":"Taylor \u0026 Francis Inc","offers":[{"title":"Default Title","offer_id":49406178001239,"sku":"9780824753214","price":237.5,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780824753214.jpg?v=1730494801"},{"product_id":"curbing-corruption-in-asian-countries-9780857248190","title":"Curbing Corruption in Asian Countries","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eAs corruption is a serious problem in many Asian countries their governments have introduced many anti-corruption measures since the 1950s. This book analyzes and evaluates the anti-corruption strategies employed in Hong Kong SAR, India, Indonesia, Japan, Mongolia, the Philippines, Singapore, South Korea, Taiwan, and Thailand.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eList of Tables. List of Boxes.  Abbreviations.  About the Author.  Foreword.  Preface.  Chapter 1 Corruption in Asian Countries: Causes, Consequences and Control Patterns.  Chapter 2 Japan.  Chapter 3 India.  Chapter 4 The Philippines.  Chapter 5 Taiwan.  Chapter 6 Singapore.  Chapter 7 Hong Kong.  Chapter 8 Thailand.  Chapter 9 South Korea.  Chapter 10 Indonesia.  Chapter 11 Mongolia.  Chapter 12 Curbing Corruption: An Impossible Dream?.  References.  Author Index.  Subject Index.  Curbing Corruption in Asian Countries: An Impossible Dream?.  Research in public policy analysis and management.  Research in public policy analysis and management.  Copyright page.  Dedication.","brand":"Emerald Publishing Limited","offers":[{"title":"Default Title","offer_id":49406290526551,"sku":"9780857248190","price":124.99,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780857248190.jpg?v=1730495256"},{"product_id":"public-investments-in-energy-technology-9780857931573","title":"Public Investments in Energy Technology","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eEscalating energy demand may be the most important issue facing the United States and the world today. This book addresses the social importance of new energy technologies, illustrates policy-relevant applications of evaluation techniques and proposes new perspectives for a US energy investment strategy.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eContents: 1. Introduction  2. Economic Rationale for Public Investment  3. Evaluation of Public Investments in New Technology  4. Technical Discussions of the Case Studies  5. Investments in Solar Energy Technologies  6. Investments in Geothermal Technologies  7. Investments in Vehicle Combustion Engine Technologies  8. Conclusions   Appendix: Co-Benefits Risk Assessment (COBRA) Model  References  Index","brand":"Edward Elgar Publishing Ltd","offers":[{"title":"Default Title","offer_id":49406329061719,"sku":"9780857931573","price":88.0,"currency_code":"GBP","in_stock":true}]},{"product_id":"public-microeconomics-efficiency-and-equity-in-public-policy-9780857932075","title":"Public Microeconomics Efficiency and Equity in","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eThe analysis found in Public Microeconomics is simple and operational, conducive to computationally easy examples and exercises. This textbook is ideally suited to graduate and upper-level undergraduate courses ineconomics, political science, policy and philosophy.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eContents: Preface  Foreword to Students  1. Introduction  2. Private Goods Without Externalities  3. Externalities  4. Public Goods  5. Public Utilities  6. Uncertainty and Asymmetrical Information   Index","brand":"Edward Elgar Publishing Ltd","offers":[{"title":"Default Title","offer_id":49406329684311,"sku":"9780857932075","price":106.0,"currency_code":"GBP","in_stock":true}]},{"product_id":"handbook-of-research-methods-and-applications-in-urban-economies-handbooks-of-research-methods-and-applications-series-9780857934611","title":"Handbook of Research Methods and Applications in","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eIn this timely Handbook, seventeen renowned contributors from Asia, the Americas and Europe provide chapters that deal with some of the most intriguing and important aspects of research methodologies on cities and urban economies.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003eIt is obvious that cities have long been the focus if analysis by the scholars and practitioners whose writings published in the Kresl-Sobrino \u003ci\u003eHandbook of Research Methods and Applications in Urban Economies\u003c\/i\u003e. The depth and excellence of the numerous topics examined reflects effective networking between the scholars involved, their analyses of approaches, problems and potentials of cities on the numerous continents, and the continuing role of the Global Urban Competitiveness Project in encouraging the development of methodologies and data helpful in understanding the hard and soft determinants of the growth and decline of cities. --Pierre-Paul Proulx, Universite de Montreal, Canada\u003cp\u003eI highly recommend students, teachers and researchers to enjoy reading this set of excellent papers. --Boris Graizbord, El Colegio de Mexico\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eContents:  Introduction  PART I: BASIC METHODOLOGIES FOR RESEARCHING CITIES 1. City Makers, Federal Interventions and Territorial Organization: The Case of Mexico Vincente Ugalde and Stéphanie Ronda  2. Empirical Approaches to Urban Competitiveness Analysis Peter Karl Kresl  3. Comparative Urban Studies in Europe: An Introduction to the Euricur Method Alexander Otgaar and Leo van den Berg   PART II: CONTINENTAL DISTINCTIONS 4. Analysis of Urban Well-being and its Influencing Factors in the Spatial Distribution in China Ni Pengfei, Qingbin Li and Chao Li  5. A Comparative Approach to Doing Research on Cities: Comparing North American Cities to Others Diane-Gabrielle Tremblay and Angélo Battaglia  6. Questions and Challenges in Studies on Latin-American Cities José Marcos Pinto da Cunha  7. Doing Research in African Cities: The Case Study Method James Duminy, Vanessa Watson and Nancy Odendaal   PART III: POSITIONING CITIES 8. Relating Cities to their International Context Earl H. Fry  9. Defining the Urban Economic and Administrative Spaces Carlo Salone  10. An Insight on the Unit of Analysis in Urban Research Joan Trullén, Raphael Boix and Vittorio Galletto  PART IV: PLANNING FOR THE FUTURES 11. Evaluation of Strategic Planning Exercises Peter Karl Kresl  12. Imagining the Future of an Individual City John F. McDonald  13. The Limits of Environmental Management in the Mexico Megacity: The Air Pollution Case José Luis Lezama   PART V: URBAN STRUCTURES 14. Urban Demographic Growth: The Case of Megacities Jaime Sobrino  15. Evaluating the Urban Milieu of an Individual City William F. Lever  16. Analysing Internal Migration Pathways in Mexico    Jaime Sobrino  17. Model Building for Infrastructure Initiatives Bert van Wee, Jan Anne Annema and Hugo Priemus  18. Local Public–Private Relationships for Economic Development in Mexico: A Qualitative Analysis  Isela Orihuela  19. The Creative Urban Diaspora Economy: A Disparity Analysis Among Migrant Entrepreneurs Karima Kourtit, Peter Nijkamp and Daniel Arribas-Bel  Index","brand":"Edward Elgar Publishing Ltd","offers":[{"title":"Default Title","offer_id":49406333845847,"sku":"9780857934611","price":189.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780857934611.jpg?v=1730495431"},{"product_id":"growing-the-productivity-of-government-services-9780857934987","title":"Growing the Productivity of Government Services","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eHowever, Dunleavy and Carrera show for the first time how complex are the factors affecting productivity growth in government organizations – especially management practices, use of IT, organizational culture, strategic mis-decisions and political and policy churn.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003eDunleavy and Carrera have performed a difficult, burdensome, original, practical and innovative service to the public sector practitioners and academic observers of public administration and public sector management. This is a book that simply had to be written, but it took a colossal amount of time, effort and experience to do so, and to do it so well. --LSE Review of Books\u003cp\u003eThis is an innovative book that aims to address lacunae in both the public administration and management literature. It is an informed disquisition on how to measure and thence to increase productivity in the delivery of public services. . . . The book is both an original research-based treatise and a practical guide to action. In this reader's eyes it is required reading for both academics and practitioners. . . . Dunleavy and Carrera have performed a difficult, burdensome, original, practical and innovative service to the public sector practitioners and academic observers of public administration and public sector management. This is a book that simply had to be written, but it took a colossal amount of time, effort and experience to do so, and to do it so well. --LSE review of books\u003c\/p\u003e\u003cp\u003eThis is an important book, one that should be read by academics and practitioners alike. . . The authors address what is a central issue both for academic public administration and for the ''real thing''. How can the productivity of governments be improved? Given the large sizes of public sectors throughout the OECD [this question] has become an absolutely vital one. The field of public administration and public policy needs more work like this - academically thorough, yet hard-hitting, policy-relevant and willing to come forward with broad proposals for improving how governments run their (our) affairs. --Christopher Pollitt, International Review of Administrative Sciences\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eContents: Preface  1. Introduction: Why has Government Productivity been so Neglected in Economics and Public Management?  Part I: Nationally Provided Government Services  2. Studying National Agencies’ Productivity  3. Rapid Productivity Growth – Customs Regulation  4. Growing Productivity Gradually – Tax Services  5. How Productivity can Remain Unchanged Despite Major Investments – Social Security  6. Broadening the Picture – Two National Regulatory Agencies  Part II: Analysing Decentralized Government Services  7. Methods and Quality Issues in Analysing Complex and Localized Services  8. Hospital Productivity in England’s National Health Service  Part III: Sustainable Increases in Productivity  9. Embracing Digital Change and Enhancing Organizational Learning  10. Pushing through to Productivity Advances   References  Index","brand":"Edward Elgar Publishing Ltd","offers":[{"title":"Default Title","offer_id":49406334402903,"sku":"9780857934987","price":132.29,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780857934987.jpg?v=1730495433"},{"product_id":"multimodal-competition-and-the-future-of-mail-9780857935816","title":"MultiModal Competition and the Future of Mail","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eThis thought provoking book brings to bear new analyses of the most serious threat post offices have ever faced and raises fundamental questions as to the future of mail.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eContents:  Preface  1. Non-linear Pricing, Volume Discounts and the USO under Entry Michael A. Crew and Paul R. Kleindorfer  2. Price Differentiation: What is Acceptable for a Universal Service Provider? Richard Eccles  3. Postal Price Regulation in a Competitive Environment Ralf Wojtek and Martin Zauner  4. Failure to Implement the Postal Directive in the EU and EEA: Public and Private Enforcement of State Liability Alessandra Fratini and Mariacristina Bottino  5. Forecasting Letter Volumes: Augmenting Econometric Baseline Projections  Vance L. Martin, Chris Paterson and Jessie Xiaokang Wang  6. Uncertainty and Projections of the Demand for Mail  Frédérique Fève, Jean-Pierre Florens, Leticia Veruete-McKay, Soterios Soteri and Frank Rodriguez   7. Do Volume Increases and Decreases Have the Same Effect on Labor Hours? Michael D. Bradley, Jeff Colvin and Mary K. Perkins     8. A Panel Data Analysis of Inefficiency and Heterogeneity in the Postal Sector Catherine Cazals, Paul Dudley, Jean-Pierre Florens and Michael Jones   9. Affordability of Postal Services Addressed to Households Claire Borsenberger, Denis Joram and Lise Martin  10. Towards a 21st Century Postal Service  John C. Panzar   11. Privatization: Could the Benefits Seen in Other Network Industries be Realized in Postal Industries? Stuart Holder and Helen Smith   12. The Confluence of the Postal Sector with the Internet Economy and Regulation  John Hearn   13. Allocating Cost between Universal Services and Services Outside the Scope of Universal Service   Heikki Nikali, Kari Elkelä, Pekka Leskinen, Päivi Rokkanen and Peter Karlsson  14. Price-cap Regulation in the Postal Sector: Single versus Multiple Baskets  Claire Borsenberger, Sébastien Bréville, Helmuth Cremer, Philippe De Donder and Denis Joram   15. Optimal Pricing of Mail in the Transactional Market and Welfare for the Wider Communications Market  Philippe De Donder, Helmuth Cremer, Paul Dudley and Frank Rodriguez  16. A Market Study of Packets and Parcels Services  Stephen Gibson and Nancy Race  17. Defending Mail Markets Against New Entrants: An Application of the Defender Model Christian Jaag, Helmut Dietl, Urs Trinkner and Oliver Fürst  18. Liberalization and Postal Workers Henrik B. Okholm and Anna Möller  19. Government Use of the Postal System: An Ignored USO Component  Michael J. Ravnitzky and J.P. Klingenberg   20. UPU Terminal Dues: Winners and Losers  James I. Campbell Jr., Alex Kalevi Dieke and Martin Zauner   21. On the Use of Reverse Auctions to Designate Universal Postal Service Providers Carlos Costa  22. Priority and Non-Priority Services: Returning to the Origins? Filipa Silva   23. Understanding Consumer Preferences for Paper and Digital Marketing Channels Kari Elkelä  24. Accounting for Behavioral Biases for Non-biased Demand Estimations  Meloria Meschi and Carla Pace","brand":"Edward Elgar Publishing Ltd","offers":[{"title":"Default Title","offer_id":49406335451479,"sku":"9780857935816","price":126.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780857935816.jpg?v=1730495436"},{"product_id":"representative-bureaucracy-in-action-9780857935984","title":"Representative Bureaucracy in Action","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e`This volume confronts one of the most central issues in the study and The book explores one of the most topical issues of public bureaucracies worldwide: the relationship between the composition of the public sector workforce and the nature of the society it serves.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003epractice of bureaucracy. Questions about representativeness of public institutions raises key issues about legitimacy, especially in contexts characterised by ethnic diversity and cleavages. Debates are shaped by normatively informed positions that contrasts those in favour of representativeness with those who point to limitations and side-effects. This volume offers a set of important contributions to these debates by linking the long-standing debates about representative bureaucracy with an impressive range of country studies. This volume is a fundamental contribution to the theme of representative bureaucracy.’ -- Martin Lodge, London School of Economics, UK\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eContents:  1. Representative Bureaucracy: Concept, Driving Forces, Strategies  B. Guy Peters, Eckhard Schröter and Patrick von Maravić   PART I: THE AMERICAS 2. Representative Bureaucracy in the United States  B. Guy Peters   3. Representative Bureaucracy in Canada  Luc Turgeon and Alain-G. Gagnon   4. Representative Bureaucracy in Mexico  María del Carmen Pardo   PART II: EUROPE  5. Representative Bureaucracy in Belgium: Power Sharing or Diversity?  Steven van de Walle, Sandra Groeneveld and Lieselot Vandenbussche   6. Representative Bureaucracy in Transitional Bureaucracies: Bulgaria and Romania  Katja Michalak   7. Representative Bureaucracy in Germany? From Passive to Active Intercultural Opening Patrick von Maravić and Sonja M. Dudek  8. Representative Bureaucracy in Italy Giliberto Capano and Nadia Carboni   9. Representative Bureaucracy in the Netherlands  Frits M. van der Meer and Gerrit S.A. Dijkstra   10. Representative Bureaucracy in Switzerland  Daniel Kübler   11. Representative Bureaucracy in the United Kingdom Rhys Andrews   PART III: AFRICA, OCEANIA, AND ASIA  12. Representative Bureaucracy in South Africa Robert Cameron and Chantal Milne  13. Politics of Representative Bureaucracy in India  Bas van Gool and Frank de Zwart   14. Bureaucratic Representation in Israel  Moshe Maor  15. Representative Bureaucracy in Australia: A Post-Colonial, Multicultural Society  Rodney Smith   Bibliography    Index","brand":"Edward Elgar Publishing Ltd","offers":[{"title":"Default Title","offer_id":49406335648087,"sku":"9780857935984","price":109.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780857935984.jpg?v=1730495438"},{"product_id":"tax-and-transfer-tensions-9780857937520","title":"Tax and Transfer Tensions","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eThis rigorous yet lucid book is concerned with the analysis of tax design and the problems involved in choosing a tax and transfer structure.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eContents: Part I: Introduction 1. Introduction and Outline  Part II: Theory and Policy  2. Tax and Transfer Tensions  3. Income Tax Structure: Theory and Policy  Part III: Tax Functions and Choices  4. The Linear Tax Function  5. Choosing a Linear Income Tax Rate  6. A Loglinear Tax Function  7. A Tax-Free Threshold  8. In-Work Payment With Hours Threshold  9. Welfare-Improving Tax Reforms  10. The Elasticity of Marginal Valuation  Part IV: Tax Revenue  11. Fiscal Drag and Revenue Elasticities  12. The Elasticity of Taxable Income  13. Changes in Income Tax Revenue  14. Tax Revenue and Lorenz Curves  Part V: Tax Reviews  15. The NZ Tax Working Group  16. The IFS and Tax Design   Bibliography  Index","brand":"Edward Elgar Publishing Ltd","offers":[{"title":"Default Title","offer_id":49406337515863,"sku":"9780857937520","price":124.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780857937520.jpg?v=1730495444"},{"product_id":"european-cities-and-global-competitiveness-9780857938282","title":"European Cities and Global Competitiveness","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eIn this book, the editors have assembled a collection of original contributions by scholars from Europe, North America and Asia who offer insights as to how local authorities in Europe might be able to chart a course for their city or urban region during this period of extraordinary difficulty.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e‘This book addresses an interesting and contemporary topic and the editors have selected a good mix of approaches to the problem’. -- Giorgio Fazio, Journal of Regional Science\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eContents:  PART I: INTRODUCTION 1. Introduction Daniele Ietri and Peter Karl Kresl  PART II: COMPETITIVENESS 2. The Prospect for European Urban Economies Peter Karl Kresl  3. Italian Cities and Global Urban Competitiveness Pengfei Ni  4. Urban Competitiveness in Italy: A Benchmarking and Benchlearning Approach to Support Local Government Decisions Stefano Mollica and Giovanna Hirsch  PART III: GOVERNANCE 5. Competition and Collaboration in Creating a World City from Polycentricity in Central Scotland William F. Lever  6. Metropolitan Structures of Decision Making, Governance and Policy Coordination: The Role of Social Actors in Montreal Diane-Gabrielle Tremblay and Juan-Luis Klein  7. Strategic Resilience and Global Competitiveness: Regional Cooperation in the New York City Metropolitan Area David J. Maurrasse  8. The Metropolitan Area of Venice in the Changing Economy of the North East Stefano Micelli  9. Urban Development and Competitiveness in Hong Kong: Opportunities and Challenges of a Changing Relation with Mainland China Jianfa Shen   PART IV: INNOVATIVE POLICY MAKING 10. Brainport Eindhoven: A Proactive Approach Towards Innovation and Sustainability Leo van den Berg and Alexander H.J. Otgaar  11. On the Possible Government of the City Carlo Donolo  12. Competitiveness, Sustainability and Urban Energy Use: Some Lessons for Europe from the Mexican Experience Jaime Sobrino  13. The Urban Response to a Need for Change: The Case of Milan Eleonora Mastropietro  14. Organizing Mobility as an Infrastructure for Development Riccardo Mercurio, Paolo Canonico and Mario Pezzillo Iacono  15. An Aging Population as a Benefit to Italian Cities Daniele Ietri  16. The Future of Europe’s Smaller Cities and Towns Peter Karl Kresl  Index","brand":"Edward Elgar Publishing Ltd","offers":[{"title":"Default Title","offer_id":49406338564439,"sku":"9780857938282","price":121.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9780857938282.jpg?v=1730495449"},{"product_id":"strategic-community-partnerships-philanthropy-and-nongovernmental-organization-9781035312122","title":"Strategic Community Partnerships Philanthropy and","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\u003ci\u003e‘As this volume trenchantly documents, our world faces the ravages of a perfect storm, shedding a glaring light on the disparate impact in our local communities of long-standing systemic racism, continually widening wealth gaps, and a raging global pandemic. Under this spotlight, the urgency and timeliness of strategic, cross-sector sustainable partnerships among organizations anchored in place, undergirded by enlightened philanthropy, and committed to moving the needle on the public good, could not be clearer. By documenting the efforts of ten such partnerships-in-place, spanning localities across the US and the globe, David Maurrasse brings home forceful shared lessons for progress.’\u003c\/i\u003e -- Nancy Cantor, Rutgers University-Newark, US\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eContents: 1. Introduction  PART I PHILANTHROPY, NONGOVERNMENTAL ORGANIZATIONS, AND COMMUNITY PARTNERSHIP  2. Evolving thinking on community partnerships  3. The nongovernmental sector and philanthropy  PART II COMMUNITY PARTNERSHIPS IN THE UNITED STATES  4. Introduction to Part II  5. The Newark Anchor Collaborative  6. Memphis Medical District Collaborative  7. Southeast Los Angeles Collaborative  8. Central Corridor Anchor Partnership  9. Quality Jobs Fund  PART III INTERNATIONAL COMMUNITY PARTNERSHIPS  10. Introduction to Part III  11. Colombia: Rebuilding El Salado  12. Malawi: Chipatala Cha Pa Foni  13. England: young Black men’s employment program in London – the Moving On Up initiative  14. India: Parivartan – health in Bihar  15. Australia: Metropolitan partnerships – Victoria  PART IV LESSONS AND THE FUTURE  16. Introduction to Part IV  17. Successes and challenges  18. Future opportunities, considerations, and directions  References   Index","brand":"Edward Elgar Publishing Ltd","offers":[{"title":"Default Title","offer_id":49406697800023,"sku":"9781035312122","price":23.95,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781035312122.jpg?v=1730496812"},{"product_id":"handbook-of-public-service-delivery-9781035315307","title":"Handbook of Public Service Delivery","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eAdopting an integrated approach, this Handbook examines the design, organization, implementation and evaluation of public service delivery. Emphasizing the complex and dynamic nature of public services, it draws on cutting-edge research to identify responses to the unique challenges of the field.","brand":"Edward Elgar","offers":[{"title":"Default Title","offer_id":49406700486999,"sku":"9781035315307","price":210.0,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781035315307.jpg?v=1730496821"},{"product_id":"the-role-of-the-public-sector-9781035316953","title":"The Role of the Public Sector","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eAt last â a textbook on the public sector for students of social policy, public policy, political science and sociology. This book explains why we have a public sector and what tasks it is expected to perform.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTrade Review\u003c\/b\u003e\u003cbr\u003e\u003ci\u003e‘Recent years have witnessed the “Return of the State” after decades of spreading neo-liberalism and market ideology. Bent Greve’s book is a very well written text able to capture the old and new roles of the public sector in contemporary societies. It provides interesting and valuable insights both for scholars and students into how the relationship between the state, the market and society has been evolving and the present and future challenges.’\u003c\/i\u003e -- Emmanuele Pavolini, University of Macerata, Italy\u003cbr\u003e\u003ci\u003e‘What is the public sector? Why is public spending necessary, and how is it funded and managed? Greve offers a clear, non-ideological account of the nature of the public sector in developed economies. His analysis of the complex connections between public and private, state and market, provides readers with a timely guide to this most fundamental of all relationships in the public sphere.’\u003c\/i\u003e -- Nick Ellison, University of York, UK\u003cbr\u003e\u003ci\u003e‘This book is an excellent guide for students and professionals in public and social policy, helping them to understand the economic issues in policy making. The key concepts in public sector economics are clearly presented, with explanations of current debates and references to the most recent literature. The multiple economic and social effects of public sector and welfare state measures, and their mutual relationships are also well explained. Bent Greve illuminates the conceptual debate with compelling empirical illustrations which spark and maintain the interest of the reader. Last, but not the least, Greve accentuates new important topics not commonly included in textbooks: the social investment perspective and the consequences of this for policy making, international influences on national public sector economics (including EMU), and current developmental challenges for the public sector such as societal ageing, external shocks on economies and technological change.’\u003c\/i\u003e -- Tomáš Sirovátka, Masaryk University, Czechia\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003eContents: Preface  1. The role of the public sector  2. Allocation, distribution and stabilization  3. Market failure and other reasons for public interventions  4. Size of the public sector  5. Taxation and impact on societies  6. Fiscal policy – what works what does not work  7. Steering of the public sector economy  8. In-cash benefits – the role of the public sector  9. In-kind benefits – the service of the public sector  10. International influence, including the Economic and Monetary Union  11. A social investment perspective on public sector spending  12. Challenges for the public sector – a few concluding remarks   Index","brand":"Edward Elgar Publishing Ltd","offers":[{"title":"Default Title","offer_id":49406701764951,"sku":"9781035316953","price":20.95,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781035316953.jpg?v=1730496826"},{"product_id":"human-resources-management-for-public-and-nonprofit-organizations-9781118398623","title":"Human Resources Management for Public and","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eThis thoroughly updated and comprehensive guide to strategic human resource management in public and nonprofit organizations reflects the current knowledge, practice, legal, social, economic and technological environment in which public and nonprofit organizations currently operate.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eList of Figure, Tables, and Exhibits xiii\u003c\/p\u003e \u003cp\u003eExercises xv\u003c\/p\u003e \u003cp\u003ePreface xvii\u003c\/p\u003e \u003cp\u003eAcknowledgments xxv\u003c\/p\u003e \u003cp\u003eThe Author xxvii\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePART ONE: HUMAN RESOURCES MANAGEMENT IN CONTEXT 1\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003e1 Introduction to Human Resources Management in the Public and Nonprofit Sectors 3\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Public Sector 5\u003c\/p\u003e \u003cp\u003eThe Nonprofit Sector 10\u003c\/p\u003e \u003cp\u003eThe New Public Service 22\u003c\/p\u003e \u003cp\u003eToday’s Context for Human Resources Management 23\u003c\/p\u003e \u003cp\u003eConclusion 33\u003c\/p\u003e \u003cp\u003e\u003cb\u003e2 Strategic Human Resources Management and Planning 37\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Changing Role of Human Resources Management 38\u003c\/p\u003e \u003cp\u003eHuman Resources Outsourcing 42\u003c\/p\u003e \u003cp\u003eStrategic Human Resources Management and Human Resources Planning 44\u003c\/p\u003e \u003cp\u003eHuman Resources Planning 45\u003c\/p\u003e \u003cp\u003eHuman Resources Information Systems and Electronic Human Resources\u003c\/p\u003e \u003cp\u003eManagement 50\u003c\/p\u003e \u003cp\u003eImplementing Strategic Human Resources Management 57\u003c\/p\u003e \u003cp\u003eEvaluating the Effectiveness of Strategic Human Resources Management 58\u003c\/p\u003e \u003cp\u003eProblems and Implications of Strategic Human Resources Management 60\u003c\/p\u003e \u003cp\u003eEthical Standards for Strategic Human Resources Management 61\u003c\/p\u003e \u003cp\u003eConclusion 62\u003c\/p\u003e \u003cp\u003e\u003cb\u003e3 Federal Equal Employment Opportunity Laws and Other Employee Protections 69\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eFederal Equal Employment Opportunity Laws 70\u003c\/p\u003e \u003cp\u003eProving Employment Discrimination 82\u003c\/p\u003e \u003cp\u003eExecutive Orders, Affirmative Action, and Other Federal Laws 88\u003c\/p\u003e \u003cp\u003eAffirmative Action 93\u003c\/p\u003e \u003cp\u003eConstitutional Rights 97\u003c\/p\u003e \u003cp\u003eAdditional Protections for Employees 103\u003c\/p\u003e \u003cp\u003eConclusion 105\u003c\/p\u003e \u003cp\u003e\u003cb\u003e4 Managing a Diverse Workforce 111\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eGlass Ceilings, Sticky Floors, Glass Walls, and Glass Escalators 114\u003c\/p\u003e \u003cp\u003eWhy Diversity Is Important 115\u003c\/p\u003e \u003cp\u003eCultural Competency 116\u003c\/p\u003e \u003cp\u003eSexual Harassment 119\u003c\/p\u003e \u003cp\u003eEmployer Liability 121\u003c\/p\u003e \u003cp\u003eSexual Orientation 122\u003c\/p\u003e \u003cp\u003eChanges in the Nonprofit Landscape 125\u003c\/p\u003e \u003cp\u003eThe Difference between Complying with Laws and Managing Diversity 126\u003c\/p\u003e \u003cp\u003eStrategic Human Resources Management Implications for\u003c\/p\u003e \u003cp\u003eManaging Diversity 128\u003c\/p\u003e \u003cp\u003eConclusion 130\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePART TWO: METHODS AND FUNCTIONS OF STRATEGIC HUMAN RESOURCES MANAGEMENT 137\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003e5 Job Analysis 141\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eLegal Significance of Job Analysis Data 143\u003c\/p\u003e \u003cp\u003eJob Analysis Information and Methods 144\u003c\/p\u003e \u003cp\u003eDesigning a Job Analysis Program 151\u003c\/p\u003e \u003cp\u003eJob Description and Job Specification 153\u003c\/p\u003e \u003cp\u003eStrategic Job Analysis 153\u003c\/p\u003e \u003cp\u003eCompetency Modeling 159\u003c\/p\u003e \u003cp\u003eJob Analysis Techniques 160\u003c\/p\u003e \u003cp\u003eContextual Performance 167\u003c\/p\u003e \u003cp\u003eConclusion 168\u003c\/p\u003e \u003cp\u003e6 Recruitment and Selection 175\u003c\/p\u003e \u003cp\u003eRecruitment 176\u003c\/p\u003e \u003cp\u003eRecruiting for Local Governments and Nonprofits 181\u003c\/p\u003e \u003cp\u003eScreening Applicants 184\u003c\/p\u003e \u003cp\u003eExecutive and Managerial Recruitment and Selection 202\u003c\/p\u003e \u003cp\u003eConclusion 204\u003c\/p\u003e \u003cp\u003e\u003cb\u003e7 Compensation 211\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eEquity 212\u003c\/p\u003e \u003cp\u003eExecutive Compensation and Benefits 229\u003c\/p\u003e \u003cp\u003eFederal Laws Governing Compensation 231\u003c\/p\u003e \u003cp\u003eState and Local Government Minimum Wages 234\u003c\/p\u003e \u003cp\u003eConclusion 240\u003c\/p\u003e \u003cp\u003e\u003cb\u003e8 Benefits 247\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eRequired Benefits 248\u003c\/p\u003e \u003cp\u003eDiscretionary Benefits 253\u003c\/p\u003e \u003cp\u003eQuality-of Work and Quality-of Life Issues 260\u003c\/p\u003e \u003cp\u003eConclusion 270\u003c\/p\u003e \u003cp\u003e\u003cb\u003e9 Training and Career Development 275\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Training Process 278\u003c\/p\u003e \u003cp\u003eCareer Development 293\u003c\/p\u003e \u003cp\u003eManagerial and Executive Development 294\u003c\/p\u003e \u003cp\u003eConclusion 296\u003c\/p\u003e \u003cp\u003e\u003cb\u003e10 Performance Management 303\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eMotivation 306\u003c\/p\u003e \u003cp\u003eDeveloping an Evaluation Program 311\u003c\/p\u003e \u003cp\u003eRater Training 312\u003c\/p\u003e \u003cp\u003eWho Should Rate? 315\u003c\/p\u003e \u003cp\u003eExecutive Evaluation 316\u003c\/p\u003e \u003cp\u003eDocumentation 319\u003c\/p\u003e \u003cp\u003ePerformance Evaluation Interview 320\u003c\/p\u003e \u003cp\u003eEthical Issues in Performance Appraisal 321\u003c\/p\u003e \u003cp\u003ePerformance Appraisal Techniques 322\u003c\/p\u003e \u003cp\u003eTeam-Based Performance Techniques 329\u003c\/p\u003e \u003cp\u003eConclusion 333\u003c\/p\u003e \u003cp\u003e\u003cb\u003e11 Labor-Management Relations: Collective Bargaining in the Public and Nonprofit Sectors 341\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe History of Private Sector Collective Bargaining 342\u003c\/p\u003e \u003cp\u003eCollective Bargaining in Nonprofit Organizations 345\u003c\/p\u003e \u003cp\u003eCollective Bargaining in the Federal Government 346\u003c\/p\u003e \u003cp\u003eCollective Bargaining in State and Local Governments 347\u003c\/p\u003e \u003cp\u003eConcepts and Practices of Collective Bargaining 348\u003c\/p\u003e \u003cp\u003ePublic Sector Distinctions 359\u003c\/p\u003e \u003cp\u003eNonprofit Sector Distinctions 363\u003c\/p\u003e \u003cp\u003ePrivatization of Public Services 366\u003c\/p\u003e \u003cp\u003eConclusion 367\u003c\/p\u003e \u003cp\u003e\u003cb\u003e12 Volunteers 377\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eUse of Volunteers 378\u003c\/p\u003e \u003cp\u003eVolunteer Motivation 381\u003c\/p\u003e \u003cp\u003eBarriers to Volunteer Recruitment 381\u003c\/p\u003e \u003cp\u003eRecruitment 382\u003c\/p\u003e \u003cp\u003eThe Prerecruitment Process 384\u003c\/p\u003e \u003cp\u003eManaging Volunteers 389\u003c\/p\u003e \u003cp\u003eOrientation and Training 391\u003c\/p\u003e \u003cp\u003eVolunteer Recognition 392\u003c\/p\u003e \u003cp\u003eEvaluation 393\u003c\/p\u003e \u003cp\u003eThe Volunteer Protection Act 394\u003c\/p\u003e \u003cp\u003eGoverning Boards 394\u003c\/p\u003e \u003cp\u003eConclusion 402\u003c\/p\u003e \u003cp\u003e\u003cb\u003e13 Conclusion: Challenges for Public and Nonprofit Organizations 409\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eWhat to Expect 409\u003c\/p\u003e \u003cp\u003eChallenges for Strategic Human Resources Management 412\u003c\/p\u003e \u003cp\u003eChange in Skill Requirements 413\u003c\/p\u003e \u003cp\u003eReferences 415\u003c\/p\u003e \u003cp\u003eName Index 455\u003c\/p\u003e \u003cp\u003eSubject Index 463\u003c\/p\u003e \u003cp\u003e\u003cb\u003eLIST OF FIGURE, TABLES, AND EXHIBITS\u003c\/b\u003e \u003cb\u003eFigure\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e2.1 Uses of Human Resources Information Systems 51\u003c\/p\u003e \u003cp\u003e\u003cb\u003eTables\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e1.1 IRS Organization Reference Chart 12\u003c\/p\u003e \u003cp\u003e1.2 Number of Nonprofit Organizations in the United States,\u003c\/p\u003e \u003cp\u003e1999–2009 16\u003c\/p\u003e \u003cp\u003e1.3 National Taxonomy of Exempt Entities: Broad Categories 18\u003c\/p\u003e \u003cp\u003e3.1 Federal Statutes Related to Equal Employment Opportunity 83\u003c\/p\u003e \u003cp\u003e3.2 International Comparison of Antidiscrimination Criteria Covered by Law 85\u003c\/p\u003e \u003cp\u003e5.1 Department of Labor Worker Functions 165\u003c\/p\u003e \u003cp\u003e7.1 General Schedule Pay Scale, 2012 Annual Rates by Grade and Step 219\u003c\/p\u003e \u003cp\u003e7.2 City-County Library District Salary and Wage Schedule 220\u003c\/p\u003e \u003cp\u003e7.3 Comparable Municipal Market Study for Annual Salaries for Select Local Government Positions 222\u003c\/p\u003e \u003cp\u003e7.4 International Comparison of Working Hours 238\u003c\/p\u003e \u003cp\u003e7.5 Minimum Wage International Comparison 239\u003c\/p\u003e \u003cp\u003e8.1 International Comparison of Benefi ts 266\u003c\/p\u003e \u003cp\u003e8.2 International Comparison of Parental Leave 268\u003c\/p\u003e \u003cp\u003e11.1 International Comparison of Unions and Collective Bargaining Rights 368\u003c\/p\u003e \u003cp\u003e12.1 Grid for Matching Current and Potential Board Members 398\u003c\/p\u003e \u003cp\u003e\u003cb\u003eExhibits\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e5.1 Job Analysis Questionnaire 147\u003c\/p\u003e \u003cp\u003e5.2 Structured Task Checklist 149\u003c\/p\u003e \u003cp\u003e5.3 Examples of Job Descriptions 154\u003c\/p\u003e \u003cp\u003e5.4 Competencies for Supervisory and Leadership Position 161\u003c\/p\u003e \u003cp\u003e5.5 Foreign Service Officer Competencies 163\u003c\/p\u003e \u003cp\u003e6.1 Resources for Job Seekers 182\u003c\/p\u003e \u003cp\u003e7.1 Typical Compensable Factors 216\u003c\/p\u003e \u003cp\u003e10.1 The Many Purposes of Appraisal 305\u003c\/p\u003e \u003cp\u003e10.2 Common Rating Errors 314\u003c\/p\u003e \u003cp\u003e10.3 Trait Rating Scale 324\u003c\/p\u003e \u003cp\u003e10.4 Behaviorally Anchored Rating Scale 325\u003c\/p\u003e \u003cp\u003e10.5 Management by Objectives Rating Scale 327\u003c\/p\u003e \u003cp\u003e10.6 Sample Critical Incidents Report 328\u003c\/p\u003e \u003cp\u003e10.7 Questions to Consider When Developing a Performance Evaluation System 332\u003c\/p\u003e \u003cp\u003e11.1 National Labor Relations Board Jurisdictional Standards in Effect July 1990 344\u003c\/p\u003e \u003cp\u003e12.1 Volunteer Application for Natural Resources Agencies 386\u003c\/p\u003e \u003cp\u003e\u003cb\u003eEXERCISES\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e1.1 Art Museums Are Looking for Leaders 34\u003c\/p\u003e \u003cp\u003e2.1 State and Local Government Workforce: 2012 Trends 64\u003c\/p\u003e \u003cp\u003e2.2 Some Nonprofits Are Hiring 65\u003c\/p\u003e \u003cp\u003e3.1 A Muslim Woman ’s Right to Wear a Head Scarf at Work 107\u003c\/p\u003e \u003cp\u003e3.2 States Are Taking the Lead on Family Discrimination Laws 108\u003c\/p\u003e \u003cp\u003e4.1 Employers in Singapore Adopt a Pledge of Fair Employment Practices 131\u003c\/p\u003e \u003cp\u003e4.2 Tattoos in the Workplace 133\u003c\/p\u003e \u003cp\u003e5.1 Hiring a Social Media Director 170\u003c\/p\u003e \u003cp\u003e5.2 Caseworkers Often Face Tremendous Difficulties 171\u003c\/p\u003e \u003cp\u003e6.1 EEOC Cautions against Making Employment Decisions Based on Criminal Records 206\u003c\/p\u003e \u003cp\u003e6.2 Barring Discrimination against Unemployed Applicants 207\u003c\/p\u003e \u003cp\u003e7.1 Compensation and Retirement Benefits Reform in New York State 242\u003c\/p\u003e \u003cp\u003e7.2 The Gender Gap in Wages Still Exists in 2011 243\u003c\/p\u003e \u003cp\u003e8.1 Smokers Need Not Apply 271\u003c\/p\u003e \u003cp\u003e8.2 Public Pensions Are Undergoing Changes 272\u003c\/p\u003e \u003cp\u003e9.1 Using Video Games for Driver Training 298\u003c\/p\u003e \u003cp\u003e9.2 Swapping Jobs 299\u003c\/p\u003e \u003cp\u003e10.1 Office of Personnel Management Director Says Federal Employees Need More Frequent Feedback 335\u003c\/p\u003e \u003cp\u003e10.2 Ethical Lapses and Performance Problems at the Stanislaus Community Assistance Project 336\u003c\/p\u003e \u003cp\u003e11.1 Union Members in Spain and Italy Go on Strike 373\u003c\/p\u003e \u003cp\u003e11.2 Labor Talks and Social Media 374\u003c\/p\u003e \u003cp\u003e12.1 Voluntourism 403\u003c\/p\u003e \u003cp\u003e12.2 Millennials ’ Job Satisfaction Is Increased by Corporate Volunteer Programs 404\u003c\/p\u003e","brand":"John Wiley \u0026 Sons Inc","offers":[{"title":"Default Title","offer_id":49406864425303,"sku":"9781118398623","price":79.2,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781118398623.jpg?v=1730497378"},{"product_id":"applied-research-methods-in-public-and-nonprofit-organizations-9781118737361","title":"Applied Research Methods in Public and Nonprofit","description":"\u003cb\u003eBook Synopsis\u003c\/b\u003e\u003cbr\u003eA complete guide to applied research, featuring original data and detailed case studies    Applied Research Methods in Public and Nonprofit Organizations takes an integrative approach to applied research, emphasizing design, data collection, and analysis.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eTable of Contents\u003c\/b\u003e\u003cbr\u003e\u003cp\u003eList of Figures and Tables xiii\u003c\/p\u003e \u003cp\u003eAcknowledgments xvii\u003c\/p\u003e \u003cp\u003eThe Authors xix\u003c\/p\u003e \u003cp\u003eIntroduction 1\u003c\/p\u003e \u003cp\u003eIntegrating Case Studies into Learning About Applied Research Methods 2\u003c\/p\u003e \u003cp\u003eThe Cases 3\u003c\/p\u003e \u003cp\u003eCommunity Garden Initiative: Exploring Community Interest in Local Food Projects 4\u003c\/p\u003e \u003cp\u003eStatewide Needs Assessment: Understanding the Status of Aging Women 6\u003c\/p\u003e \u003cp\u003eElection Administration and Technology: Understanding the Implementation and Implications of Election Policy Decisions 8\u003c\/p\u003e \u003cp\u003eNational Program Evaluation: Domestic Violence Prevention and Faith-Based and Community Organizations 11\u003c\/p\u003e \u003cp\u003eCriminal Justice Policy Reform: Exploring Innovation Across Sectors 13\u003c\/p\u003e \u003cp\u003eStructure of the Book and Message to Instructors 15\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart One: Research Basics: What Do We Want to Know and Why? 19\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter One Overview and Context of the Research Process 21\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eThe Research Process 21\u003c\/p\u003e \u003cp\u003e\u003ci\u003eThe Applied Research Context 25\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003ePublic Administration, Nonprofit Studies, and Other Subfields 27\u003c\/p\u003e \u003cp\u003eInformation Literacy 28\u003c\/p\u003e \u003cp\u003eInformation Quality and Types of Sources 29\u003c\/p\u003e \u003cp\u003eFinding High-Quality Information 37\u003c\/p\u003e \u003cp\u003eValues, Beliefs, and Certainty in Applied Disciplines 38\u003c\/p\u003e \u003cp\u003eGrand Theory and Theories of the Middle Range 40\u003c\/p\u003e \u003cp\u003eCase Comparisons 41\u003c\/p\u003e \u003cp\u003eEthics and Institutional Review Boards 43\u003c\/p\u003e \u003cp\u003eSpecific Concerns for Public Administration and Nonprofit Studies 45\u003c\/p\u003e \u003cp\u003eDecision Trees 47\u003c\/p\u003e \u003cp\u003eApplied Research Project Planning 47\u003c\/p\u003e \u003cp\u003eTypical IRB Review Considerations 48\u003c\/p\u003e \u003cp\u003eConclusion 49\u003c\/p\u003e \u003cp\u003eOverview of the Book 50\u003c\/p\u003e \u003cp\u003eChapter Support Materials 51\u003c\/p\u003e \u003cp\u003eChapter Two Applied Research Questions, Literature, and Theory 55\u003c\/p\u003e \u003cp\u003eAsking Good Research Questions 56\u003c\/p\u003e \u003cp\u003eCase Illustrations of Research Questions 57\u003c\/p\u003e \u003cp\u003eResearch Questions and Sponsored Research 60\u003c\/p\u003e \u003cp\u003eCase Illustrations of Research Questions in Sponsored Research 60\u003c\/p\u003e \u003cp\u003eUsing Literature and Building Theory 62\u003c\/p\u003e \u003cp\u003eThe Literature Review 62\u003c\/p\u003e \u003cp\u003eLiterature Sources 63\u003c\/p\u003e \u003cp\u003eLiterature Searches 65\u003c\/p\u003e \u003cp\u003eA Note About Citations 69\u003c\/p\u003e \u003cp\u003eTheory Building 71\u003c\/p\u003e \u003cp\u003eDeveloping Research Expectations and Hypotheses 75\u003c\/p\u003e \u003cp\u003eTheories of Change and Logic Models 79\u003c\/p\u003e \u003cp\u003eTheories of Change 79\u003c\/p\u003e \u003cp\u003eLogic Models 82\u003c\/p\u003e \u003cp\u003eSteps for Development of Theories of Change 86\u003c\/p\u003e \u003cp\u003eDecision Tree 90\u003c\/p\u003e \u003cp\u003eDecisions About Applied Research and Using a Theory of Change 90\u003c\/p\u003e \u003cp\u003eConclusion 91\u003c\/p\u003e \u003cp\u003eChapter Support Materials 92\u003c\/p\u003e \u003cp\u003eChapter Three Applied Research Designs 99\u003c\/p\u003e \u003cp\u003eGeneral Parameters of Design 99\u003c\/p\u003e \u003cp\u003eMajor Design Types 100\u003c\/p\u003e \u003cp\u003eExperimental Design 100\u003c\/p\u003e \u003cp\u003eQuasi-Experimental Design 105\u003c\/p\u003e \u003cp\u003eNonexperimental Design 108\u003c\/p\u003e \u003cp\u003e\u003ci\u003eCase Illustrations of Research Design Approaches 113\u003c\/i\u003e\u003c\/p\u003e \u003cp\u003eSampling 117\u003c\/p\u003e \u003cp\u003eRandom or Probability Sampling 118\u003c\/p\u003e \u003cp\u003eNonrandom or Nonprobability Sampling 121\u003c\/p\u003e \u003cp\u003eSample Size 123\u003c\/p\u003e \u003cp\u003eCase Illustrations of Sampling Approaches 123\u003c\/p\u003e \u003cp\u003eDecision Trees 127\u003c\/p\u003e \u003cp\u003eSelecting a Research Design Type 127\u003c\/p\u003e \u003cp\u003eChoosing a Sampling Strategy 129\u003c\/p\u003e \u003cp\u003eConclusion 130\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter Support Materials 131\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart two: Data Collection: Where and How Can We Gather Information? 135\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter Four Qualitative Data Collection in the Field 137\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eValidity, Reliability, and Error in Qualitative Research 138\u003c\/p\u003e \u003cp\u003eThe Process of Conducting Field Research 142\u003c\/p\u003e \u003cp\u003eInterviews 146\u003c\/p\u003e \u003cp\u003eWriting Interview Questions 148\u003c\/p\u003e \u003cp\u003ePutting Respondents at Ease 149\u003c\/p\u003e \u003cp\u003eFocus Groups 151\u003c\/p\u003e \u003cp\u003eDirect Observation 152\u003c\/p\u003e \u003cp\u003eContent Analysis 154\u003c\/p\u003e \u003cp\u003eCase Studies 159\u003c\/p\u003e \u003cp\u003eCase Illustrations of Data Collection 161\u003c\/p\u003e \u003cp\u003eStatewide Needs Assessment 161\u003c\/p\u003e \u003cp\u003eElection Administration and Technology 162\u003c\/p\u003e \u003cp\u003eNational Program Evaluation 163\u003c\/p\u003e \u003cp\u003eDecision Tree 163\u003c\/p\u003e \u003cp\u003eData Collection Strategy 164\u003c\/p\u003e \u003cp\u003eConclusion 165\u003c\/p\u003e \u003cp\u003eChapter Support Materials 165\u003c\/p\u003e \u003cp\u003eChapter Five Survey Research 171\u003c\/p\u003e \u003cp\u003eThe Survey Research Process 172\u003c\/p\u003e \u003cp\u003eSurvey Design 175\u003c\/p\u003e \u003cp\u003eCrafting Quality Questions 176\u003c\/p\u003e \u003cp\u003eResponse Categories 181\u003c\/p\u003e \u003cp\u003eDemographic Questions 188\u003c\/p\u003e \u003cp\u003eProblems and Controversies in Survey Research 189\u003c\/p\u003e \u003cp\u003eCase Illustrations of Survey Use 191\u003c\/p\u003e \u003cp\u003eStatewide Needs Assessment 191\u003c\/p\u003e \u003cp\u003eCriminal Justice Policy Reform 192\u003c\/p\u003e \u003cp\u003eNational Program Evaluation 192\u003c\/p\u003e \u003cp\u003eDecision Tree 193\u003c\/p\u003e \u003cp\u003eDecisions About Methods of Survey Distribution 193\u003c\/p\u003e \u003cp\u003eConclusion 194\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter Support Materials 195\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003ePart Three: Analyzing Data and Communicating About Them: What Do They Mean? How Can They Be Used? 199\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter Six Data Analysis 201\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eContext and Descriptive Analysis 202\u003c\/p\u003e \u003cp\u003eQualitative Analysis 203\u003c\/p\u003e \u003cp\u003eQuantitative Analysis 207\u003c\/p\u003e \u003cp\u003eCoding 208\u003c\/p\u003e \u003cp\u003eLevels of Measurement 209\u003c\/p\u003e \u003cp\u003eDescriptive Statistics 210\u003c\/p\u003e \u003cp\u003eStatistical Significance 216\u003c\/p\u003e \u003cp\u003eBivariate Statistics 219\u003c\/p\u003e \u003cp\u003eMultivariate Statistics 225\u003c\/p\u003e \u003cp\u003eCodebooks 232\u003c\/p\u003e \u003cp\u003eCase Applications of Qualitative and Quantitative Analysis 233\u003c\/p\u003e \u003cp\u003eDecision Tree 240\u003c\/p\u003e \u003cp\u003eConclusion 242\u003c\/p\u003e \u003cp\u003eChapter Support Materials 242\u003c\/p\u003e \u003cp\u003eChapter Seven Writing and Presentations 249\u003c\/p\u003e \u003cp\u003eGeneral Tips for Writing 250\u003c\/p\u003e \u003cp\u003eA Productive Writing Process 250\u003c\/p\u003e \u003cp\u003eFeedback and (Constructive) Criticism 251\u003c\/p\u003e \u003cp\u003eReadability and Appeal 252\u003c\/p\u003e \u003cp\u003eA Note About Style 254\u003c\/p\u003e \u003cp\u003eTypes of Writing 256\u003c\/p\u003e \u003cp\u003eNeeds Assessments and Asset Mapping 256\u003c\/p\u003e \u003cp\u003eGrant Applications 258\u003c\/p\u003e \u003cp\u003eFunder Reports 264\u003c\/p\u003e \u003cp\u003eStakeholder Documents 266\u003c\/p\u003e \u003cp\u003eJournal Articles 268\u003c\/p\u003e \u003cp\u003eApplied Dissertations 270\u003c\/p\u003e \u003cp\u003ePresentations 271\u003c\/p\u003e \u003cp\u003ePresenting Material to Stakeholders 274\u003c\/p\u003e \u003cp\u003eAcademic Presentations 275\u003c\/p\u003e \u003cp\u003eCase Illustrations of Writing and Presentation 277\u003c\/p\u003e \u003cp\u003eDecision Tree 277\u003c\/p\u003e \u003cp\u003eDecisions About Making Presentations 277\u003c\/p\u003e \u003cp\u003eConclusion 280\u003c\/p\u003e \u003cp\u003e\u003cb\u003eChapter Support Materials 282\u003c\/b\u003e\u003c\/p\u003e \u003cp\u003eGlossary 287\u003c\/p\u003e \u003cp\u003eBibliography and Works Cited 303\u003c\/p\u003e \u003cp\u003eIndex 309\u003c\/p\u003e \u003cp\u003e1.1 The Research Process 22\u003c\/p\u003e \u003cp\u003e1.2 Inside the Steps of the Research Process 23\u003c\/p\u003e \u003cp\u003e1.3 Top Ten Information Sources from Google Search for “Homeless Women” 37\u003c\/p\u003e \u003cp\u003e1.4 Typical Research Roles Covered by IRB Requirements 44\u003c\/p\u003e \u003cp\u003e1.5 Decision Tree for Planning a Research Process 48\u003c\/p\u003e \u003cp\u003e1.6 Decision Tree for Typical IRB Review Process 49\u003c\/p\u003e \u003cp\u003e1.7 Research Process Outline Worksheet 54\u003c\/p\u003e \u003cp\u003e2.1 List of Selected Scholarly Journals for Applied Research in Public Service 66\u003c\/p\u003e \u003cp\u003e2.2 Examples of Scholarly Sources Used in Case Studies 67\u003c\/p\u003e \u003cp\u003e2.3 Journal Article Worksheet 68\u003c\/p\u003e \u003cp\u003e2.4 Deductive and Inductive Approaches to Theory 72\u003c\/p\u003e \u003cp\u003e2.5 Theory-Fact Relationships in Deduction and Induction 72\u003c\/p\u003e \u003cp\u003e2.6 Time Horizons and Outcomes in the Theory of Change Model for the Community Garden Case 85\u003c\/p\u003e \u003cp\u003e2.7 Logic Model\/Theory of Change to Increase Democratic Functioning Through Voting 85\u003c\/p\u003e \u003cp\u003e2.8 Program Evaluation Logic Model for Study of Community Organizations 89\u003c\/p\u003e \u003cp\u003e2.9 Decision Tree for Using a Theory of Change Model 91\u003c\/p\u003e \u003cp\u003e2.10 Annotated Bibliography Entry Worksheet 97\u003c\/p\u003e \u003cp\u003e2.11 Logic Model Worksheet 98\u003c\/p\u003e \u003cp\u003e3.1 Common Sources of Secondary Data 112\u003c\/p\u003e \u003cp\u003e3.2 Decision Tree for Selecting Research Design Type 128\u003c\/p\u003e \u003cp\u003e3.3 Decision Tree for Choosing a Sampling Strategy 129\u003c\/p\u003e \u003cp\u003e4.1 The Field Data Collection Process 143\u003c\/p\u003e \u003cp\u003e4.2 Decision Tree for Data Collection Strategy 164\u003c\/p\u003e \u003cp\u003e5.1 Approaches to Question Wording 178\u003c\/p\u003e \u003cp\u003e5.2 The Influence of Word Order and Response Set Choices 183\u003c\/p\u003e \u003cp\u003e5.3 Illustration of Ordered Scales 184\u003c\/p\u003e \u003cp\u003e5.4 Illustration of Likert Scale 185\u003c\/p\u003e \u003cp\u003e5.5 Decision Tree for Choosing Paper or Web-Based Survey Approach 194\u003c\/p\u003e \u003cp\u003e6.1 Qualitative Data Display Illustration: Discussion of Partners in Statewide Needs Assessment 206\u003c\/p\u003e \u003cp\u003e6.2 Illustration of Coding for Quantitative Analysis 209\u003c\/p\u003e \u003cp\u003e6.3 Graphic Display of Descriptive Statistics 212\u003c\/p\u003e \u003cp\u003e6.4 Codebook Example for Election Administration and Technology Project 234\u003c\/p\u003e \u003cp\u003e6.5 Proposed Theory of Change Model Developed from Statewide Needs Assessment Case 239\u003c\/p\u003e \u003cp\u003e6.6 Decision Tree for Approaching Qualitative and Quantitative Analyses 241\u003c\/p\u003e \u003cp\u003e7.1 SWOT Analysis Display for the Community Garden Case 257\u003c\/p\u003e \u003cp\u003e7.2 Gantt Chart Example for Statewide Needs Assessment 260\u003c\/p\u003e \u003cp\u003e7.3 Planning Process Example for National Replication of the Statewide Assessment 261\u003c\/p\u003e \u003cp\u003e7.4 Budget Summary and Budget Narrative 263\u003c\/p\u003e \u003cp\u003e7.5 Poster for Community Presentation on Statewide Needs Assessment (online only at  www.wiley.com\/college\/brownhale)\u003c\/p\u003e \u003cp\u003e7.6 Community Presentation on Community Garden (online only at www.wiley.com\/college\/brownhale)\u003c\/p\u003e \u003cp\u003e7.7 Decision Tree for Approaching a Presentation 279\u003c\/p\u003e \u003cp\u003e1.1 Association of College and Research Libraries Information Literacy Standards and Benchmarks 30\u003c\/p\u003e \u003cp\u003e1.2 Top News Sources by Media Type 34\u003c\/p\u003e \u003cp\u003e1.3 Case Comparison of Research Question, Theory, Reasoning, and Tools 42\u003c\/p\u003e \u003cp\u003e2.1 Case Comparison of Approaches to Theory, Literature, and Hypotheses or Research Expectations 74\u003c\/p\u003e \u003cp\u003e2.2 Case Comparison of Concepts and Operationalization 76\u003c\/p\u003e \u003cp\u003e3.1 Measurement and Intervention Sequence for Major Forms of Experimental Design 102\u003c\/p\u003e \u003cp\u003e3.2 Major Forms of Quasi-Experimental Design 107\u003c\/p\u003e \u003cp\u003e3.3 Approaches to Nonexperimental Data Collection 109\u003c\/p\u003e \u003cp\u003e3.4 Case Comparison of Research Designs 114\u003c\/p\u003e \u003cp\u003e3.5 Case Comparison of Sampling Strategies 124\u003c\/p\u003e \u003cp\u003e4.1 Case Comparison of Case Selection Methods 142\u003c\/p\u003e \u003cp\u003e4.2 Illustration of Content Analysis Strategy for Examining Innovations in Voter Guides 156\u003c\/p\u003e \u003cp\u003e5.1 Index of Engaged Healthy Living Activities 187\u003c\/p\u003e \u003cp\u003e6.1 Frequency Distribution Example: State Requirements for Certification of Election Equipment 211\u003c\/p\u003e \u003cp\u003e6.2 Illustration of Calculation Matrix 216\u003c\/p\u003e \u003cp\u003e6.3 Measures of Central Tendency and Dispersion by Level of Measurement 217\u003c\/p\u003e \u003cp\u003e6.4 Bivariate Tests by Level of Measurement 219\u003c\/p\u003e \u003cp\u003e6.5 Illustration of Bivariate Crosstab Table for Soft Skills Class 222\u003c\/p\u003e \u003cp\u003e6.6 Multivariate Tests Based on Dependent Variable Measurement 226\u003c\/p\u003e \u003cp\u003e6.7 Relationship Between Soft Skills Course Participant Background and Course Attendance to Posttest Performance 229\u003c\/p\u003e \u003cp\u003e6.8 Case Comparison of Use of Qualitative Analysis 236\u003c\/p\u003e \u003cp\u003e6.9 Case Comparison of Use of Quantitative Analysis 237\u003c\/p\u003e \u003cp\u003e6.10 Codebook for Soft Skills Class 246\u003c\/p\u003e \u003cp\u003e7.1 Illustration of Table Format and Style 255\u003c\/p\u003e \u003cp\u003e7.2 Case Comparison of Types of Writing and Presentations 278\u003c\/p\u003e","brand":"John Wiley \u0026 Sons Inc","offers":[{"title":"Default Title","offer_id":49406913872215,"sku":"9781118737361","price":65.7,"currency_code":"GBP","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0817\/1739\/5799\/files\/9781118737361.jpg?v=1730497540"}],"url":"https:\/\/bookcurl.com\/collections\/civil-service-and-public-sector.oembed?page=7","provider":"Book Curl","version":"1.0","type":"link"}